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Days Inn by Wyndham Henrietta/Rochester Area

Rochester - NY · United States

4853 West Henrietta RoadView location

4.0/10Review score1,000 Reviews
Cleanliness4.2/104.2
Service5.6/105.6
Comfort4.4/104.4
Condition3.6/103.6
Location7.6/107.6
Neighborhood6.2/106.2
Value5.6/105.6
Amenities3.6/103.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Days Inn by Wyndham Henrietta/Rochester Area

Ideally located in the Brighton / Genesee Junction area, Days Inn Rochester promises a relaxing and wonderful visit. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at Days Inn Rochester.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like air conditioning, heating, desk, alarm clock, telephone. The property offers various recreational opportunities.

Friendly staff, great facilities, and close proximity to all that Rochester (NY) has to offer are three great reasons you should stay at Days Inn Rochester.

Read more about this hotelShow less

With a stay at Days Inn by Wyndham Henrietta/Rochester Area in West Henrietta, you'll be a 4-minute drive from Rochester Institute of Technology and 9 minutes from Strong Memorial Hospital. This hotel is 5.5 mi (8.8 km) from University of Rochester and 2 mi (3.2 km) from Marketplace Mall.

Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include laundry facilities, a safe deposit box at the front desk, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No elevators LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 15.00 per pet, per night
    • Service animals are exempt from fees
    • A late check-out fee will be charged
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Veterans Memorial Park 3.1 km / 1.9 mi
Marketplace Mall 3.3 km / 2 mi
Rochester Institute of Technology 3.3 km / 2.1 mi
Fair and Expo Center 4.6 km / 2.9 mi
The Dome Arena 4.7 km / 2.9 mi
Genesee River 4.9 km / 3.1 mi
Cinemark Movies 10 5.3 km / 3.3 mi
Henrietta Dog Park 5.7 km / 3.5 mi
Red Barn Climbing Gym 6.7 km / 4.2 mi
Monroe Community College 6.9 km / 4.3 mi
Tinker Nature Park 7 km / 4.4 mi
Gene Polisseni Center 7.1 km / 4.4 mi
Erie Canal 7.5 km / 4.7 mi
Gordon Field House and Activities Center 7.8 km / 4.8 mi
Tim Hortons Iceplex 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 106
  • Number of floors (main building): 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 11 more facilities & services
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • Fax
  • Breakfast
  • Fitness
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Days Inn by Wyndham Henrietta/Rochester Area

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • TV

    Facilities with extra charge

    • Desk
    • Satellite TV
    • Toiletries
    • Alarm clock
    • DVD player
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 30 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable1 photo

    Days Inn by Wyndham Henrietta/Rochester Area

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • TV

    Facilities with extra charge

    • Microwave
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Hairdryer
    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 13 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable1 photo

    Days Inn by Wyndham Henrietta/Rochester Area

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Centrally regulated air conditioning
    • TV

    Facilities with extra charge

    • Alarm clock
    • Satellite TV
    • Desk
    • Toiletries
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 30 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable1 photo

    Days Inn by Wyndham Henrietta/Rochester Area

    SUITE TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • TV
    • Centrally regulated air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom

    Facilities with extra charge

    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Satellite TV
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Days Inn by Wyndham Henrietta/Rochester Area

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 23 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable1 photo

    Days Inn by Wyndham Henrietta/Rochester Area

    DOUBLE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • TV
    • Centrally regulated air conditioning

    Facilities with extra charge

    • DVD player
    • Hairdryer
    • Satellite TV
    • Desk
    • Toiletries
    • Internet access
    • Alarm clock
    • Microwave
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Days Inn by Wyndham Henrietta/Rochester Area

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM

    Photos are not available for this room type.

    Days Inn by Wyndham Henrietta/Rochester Area

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Days Inn by Wyndham Henrietta/Rochester Area

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Days Inn by Wyndham Henrietta/Rochester Area

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 BedroomDBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable1 photo

    Days Inn by Wyndham Henrietta/Rochester Area

    DOUBLE Accessible-Queen Size Bed

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Satellite TV
    • Wi-fi
    • Hairdryer
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Alarm clock
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Days Inn by Wyndham Henrietta/Rochester Area

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Days Inn by Wyndham Henrietta/Rochester Area

4.0
Review score
1,000 Reviews
Cleanliness
4.2 /10
Service
5.6 /10
Comfort
4.4 /10
Condition
3.6 /10
Location
7.6 /10
Neighborhood
6.2 /10
Value
5.6 /10
Amenities
3.6 /10
100 reviews shown
4/10
Poor
10 Feb 2025
Sergio
Room was freezing cold. Dirty sheets and pillow cases.
Self
2/10
Poor
04 Feb 2025
Jonathan

Deplorable

Deplorable is the only word I can think of
Self
2/10
Poor
29 Dec 2024
Mark

Don't Stay Here

The room was tiny. The heating unit was old and dirty. It was so bad that I was hesitant to get in the bed for fear of bed bugs although I didn't see any.
Self
6/10
Pleasant
12 Oct 2024
Devon
I was able to check in early.
Business_and_leisure Self
8/10
Excellent
29 Sep 2024
samuel
I like how they were very friendly and understanding about my situation. Only thing I didn't like was that the bed was broken and the room didn't have a remote
Leisure Partner
2/10
Poor
02 Sep 2024
Karen
The room was dirty and not well maintained. The bed looked clean, but the rest seemed dirty. Felt dirt on the floor as I walked in. Opened the drawer of night stand (I was trying to find the TV remote which I never found) and the inside was stained and dirty. Just gross. Bathroom seemed relatively clean but paint all over mirror and in the tub. Not taken care of at all. Stains in the toilet. Just not maintained. I didn't want to touch anything because I wasn't sure what might be on it. Also the air conditioner was very old so it was rattling and extremely loud.
4/10
Poor
18 Aug 2024
Verified traveler
Property smelled like pure cigarette smoke very very dirty bed and could not get refund due to a no refund policy
Leisure Partner
2/10
Poor
17 Aug 2024
Michael
Overpriced cheap conditions
Air conditioner was noisy and didn't work
Room smelled
Felt uncomfortable and unsafe
Definitely want a refund
Leisure Partner
2/10
Poor
22 Jul 2024
Patti
The people at the place were great when I told them we didnt want to stay, they said to call expedia to get my refund they were nice about it, it was expedia that were awful, I called to cancel and get a refund, they told me front desk had to do that. They wouldnt refund me my money. I paid for something that I didnt stay at, I would not suggest booking anything from expedia, if they cant take care of there customers. DO NOT BOOK ANY THING FROM EXPEDIA.
Leisure Family
8/10
Excellent
30 Jun 2024
Sean
It was OK. Not great, but not bad.
Leisure Self
4/10
Poor
16 Jun 2024
Jacob
Pros: Staff was great

Cons: \"non-smoking\" room reeked of smoke and urine; door latch was broken.
Leisure Self
2/10
Poor
06 Jun 2024
Dara
There was no one available to check in for 30 minutes. Room had gun shots through the door. Extremely dirty
2/10
Poor
08 May 2024
Ann
Felt like someone was watching us all night through the wall. When reported to front desk they acted like it was no big deal. Never ever dping businesses with Wyndham
Leisure Partner
6/10
Pleasant
15 Oct 2023
Miriam
I liked the convenience of this property's location. It was reasonably clean and affordable. I was disappointed there wasn't any breakfast service, even coffee wasn't provided
Leisure Self
2/10
Poor
30 Sep 2023
Michele
Basically a converted motel, door looked like it had been kicked more than once. Bathroom dirty. Im not a princess but this was just plain gross. Basically slept on top of the sheets waiting for morning and tried not to touch anything
2/10
Poor
27 Jul 2023
William
The place should be closed.
2/10
Poor
20 Jul 2023
William
I’m pretty easy to please, just give me a clean room, fresh towels and a comfortable bed and I’m okay. This place had none of them. Dirty towels left in the bathroom, bugs in the shower, pretty much the whole package of “never stay here again.
Leisure Family
2/10
Poor
17 Jul 2023
Oleksandra
Very dirty room, the lamp not working, the carpet dirty, bathroom dirty, towels dirty, bedding dirty.
Business_and_leisure
2/10
Poor
01 Jul 2023
MAHENDRANATH
Horrible place, filthy room, wet smell in the room.
Leisure Family
4/10
Poor
13 May 2023
Mario
Property looked like is was once a very nice place to stay. You could tell that it lacked care or concern for the customers. Very worn out. On a good note the bed was comfortable and the water pressure and temperature was good. I would not spend more than one night.
Business Partner
4/10
Poor
13 May 2023
Paul
Someone cut down bushes but never removed the cuttings.

The room had mold on the floor and the drain in the shower was clogged. I checked and there was s stick in the drain. When I pulled out the string there was a lot of stuff on it so it had been there for quite some time. Beneath that was hair on the drain. I did not remove that.

A property can be dated but it needs to be clean and functional.
Family
2/10
Poor
02 May 2023
Andrea
The room smelled like smoke, the carpet was very dirty. Got switched to another room smelled a little better but the sheets had lots of blood stains and another stain that i don't know what it was. I couldn't stay there i had to leave. I wouldn't let my dog sleep on that bed if i had one. The place was just dirty and nasty overall. Thankfully i received a refund.
Leisure Partner
4/10
Poor
24 Apr 2023
Jalime
The rooms was dirty, there were holes in the blanket. There was a bar in between and a lot of noise and cars.
Business_and_leisure Family
2/10
Poor
21 Apr 2023
Daniel

Skip this hotel

This \"hotel\" should be bulldozed. The first clue was the exhaust fan completely covered in dust and not working. The light switches where unscrewed and not working. The floor was uneven, the chair broken, the sink was tilted. the shelf in the bathroom looked like it was about to fall over. The room stank of smoke, the entrance door was repaired poorly several time and had no working security lock. Well I lasted until 4 am and gave up.
Self
2/10
Poor
20 Apr 2023
Janet
Awful. The bathroom fan sounded like a B-52 plane taking off.
2/10
Poor
10 Apr 2023
Roger
There was no positive to this property. As a business traveler I have never stayed in such a dirty and badly maintained hotel. The truck stop outside my room was terrible, noise all night. I am shocked Expedia has this property on there site.
Business Partner
4/10
Poor
16 Mar 2023
Constance
The room was in poor shape. The bed linens were atrocious. I slept with my clothes on.
Leisure Self
2/10
Poor
10 Mar 2023
Karen
Bedding was horrific. Room was dirty. The guy at truckstpp next door even said bad choice. Wyndham you are crazy for allowing your name on this dirty motel. Had to go get our own clean blanket out of our truck. We asked for new sheets and pillowcases. Thankful for hot water. $70 and not even coffee.
Business Partner
4/10
Poor
05 Mar 2023
Michael
I didn't like that the internet said breakfast was included on your website for the stay and when I got here I was told there was no breakfast included that option should b removed
Business Partner
2/10
Poor
24 Jan 2023
Erika
STAY AWAY!!! Burned-on food in microwave, gaping holes in bathroom wall, black mold in shower, bathroom hadn't been cleaned, no blankets AT ALL to start and cigarette burns in the paper-thin cotton blanket that was finally provided, etc., etc. Bed hard as a rock, pillows smelled. A total DUMP. Demanding a full refund. Really a horrible place. Don't make my mistake.
Leisure Self
2/10
Poor
22 Jan 2023
Bryan

Gentz

The hotel was horrible. Unsafe and dangerous. There were homeless people yelling at the hotel employee when I was checking in. We decided it was unsafe to stay there and left. I will be calling hotels.com for a full refund
Friends_and_family Family
2/10
Poor
13 Nov 2022
Alexandra

Do not stay here!

We reserved two rooms. They were both at dirty and smelled. The bed sheets in one room was dirty. Bed spreads had burn marks on them. There was a smell to each room.
Friends_and_family Family
4/10
Poor
11 Oct 2022
Jan
Property is not kept up with cobwebs and dirt around outside doors. Had to ask them to clean our room again.
No hairdryer in room. Very convenient to RIT is why we stayed anyway. Staff friendly and housekeeping very nice. No breakfast as advertised on Expedia. Had coffee and juice machine was broken.
Leisure Family
4/10
Poor
10 Oct 2022
Craig

Crummy icky depressing dump

Smelly trashy and threadbare. Floors in the hall weren’t vacuumed recently and everything in the room is shabby with sloppy patches peeling drywall tape and blotches of caulk. Lowbrow and icky. Couldn’t wait to turn the lights out. Stank of pot smoke when we walked in. Light is broken on the sign and the place looks abandoned when arriving at night. Wasn’t even the cheapest choice on hotelscom
Friends_and_family Family
10/10
Exceptional
09 Oct 2022
Kayle

Leisure trip

Very comfortable. Nice rate.
Friends_and_family Family
6/10
Pleasant
03 Oct 2022
Paul

If only....

If only they invested a little more in straightening up the facade. If only they checked the freezer for a half consumed bottle of lemonade. If only the odor was more tolerable. The service was sketchy on arrival and better on departure.
Friends_and_family Family
8/10
Excellent
12 Sep 2022
Bobbijo
The property shown in the picture is on the website is not the actual property. It is run down on the outside. The lobby and room were nice. But as a woman traveling alone it would not have been a choice. It does look like they are making repairs and updates as fast as possible and my room was nice for a place to sleep while visiting my daughter at school.
Leisure Self
4/10
Poor
11 Sep 2022
Nicole
It was clean but very old. There was a stale smell in there. Needs renovating.
2/10
Poor
10 Sep 2022
Sebastian
There was nothing positive about the place. I was not expecting the \"Ritz\". All I wanted was a clean room. Had two different rooms in three nights. None were any good..
Self
2/10
Poor
04 Sep 2022
michael t
this place was a crap hole . I wouldn't let my dog sleep
there. I walked in the room took one look and left. the hallways were filthy. so I payed for a room I didn't sleep in it .
Leisure Partner
2/10
Poor
02 Sep 2022
Barb
The motel looked like it was closed. It had no customers except us. The room was like something from a horror movie. Dirty, insect ridden, and a disgusting odor. We walked in and 30 seconds later walked out. We drove another 50 minutes and found. Lovely Microtel.
Business Family
2/10
Poor
30 Aug 2022
Andrew
Room smelled of mildew, Chair upholstery was ripped, Toilet seat had large gouges on it.
Leisure Self
6/10
Pleasant
24 Aug 2022
Susan
No breakfast. Not even coffee or juice.
Leisure Family
4/10
Poor
21 Aug 2022
RUTH

Use at your Discretion!

Soo... Its run down.. needs MAJOR update and Remodel. Room was old, bed quilt was torn. Bed sheets and pillows were Clean and smelled clean. The overall room was clean but the scent of Smoke, Old rug was absolutely Strong!!.. Bathroom was clean but need MAJOR UPGRADE!!

If you need a quick stay then you're fine... Don't bring the kids and assume youre getting 3-5 star hotel. Youre getting a clean Motel!!😳
Partner
4/10
Poor
19 Aug 2022
Verified traveler
We payed and didn’t even stay just was not happy with the room at all
2/10
Poor
15 Aug 2022
Marion
The room was dirty, it smelled, food in regrigerator, no towels, bathroom wasnt clean, no continental breakfast, facility smelled, security door busted. Absolutely disgusting
Business Family
2/10
Poor
02 Aug 2022
Victor
Room smelled terribly, like after a bad water leakage...Door locker didn't work properly (took a lot of effort to open the door), shower rubinet was broken...
Will never stay again in this place, even if it was free
Leisure Partner
4/10
Poor
25 Jul 2022
Margaret
The place seemed a bit woebegone.
Leisure Family
10/10
Exceptional
16 Jul 2022
Jeffery

Drs. Inn

Older model room. Few holes in the wall. Clean overall. Nice bar & restaurant on site.
Self
6/10
Pleasant
14 Jul 2022
Darren
Place was very outdated and run down. Toilet, phone, and bathroom door did not work. Front lobby still had March 2020 calendar posted as of July 2022. It felt like a ghost town. Questionable decor inside hotel room. Lots of mold in the mini-fridge.
Business_and_leisure Partner
2/10
Poor
06 Jul 2022
John

Condemm this place

The most discusting motel ive ever slept in. The room was so dirty we wouldnt even take our shoes off. The place should be condemmed. The photos are a lie picture perfect place not. I would not recomend this place to anyone. Checked out after first night
Partner
2/10
Poor
04 Jul 2022
Jonathan
Poorly maintained/cleaned, stale air. Would avoid even at half the price.
Leisure Self
4/10
Poor
28 Jun 2022
Ilahna
Needs a lot of improvement. Sure it was a bed to sleep on, but sleep didn't happen because it was not comfortable, the smell in the whole building was very musty. Do they even clean the rooms? Wash the bedding? Vacuum? It was actually disgusting. The fridge wasn't on the AC wasn't on. It was a super hot day. The bathroom sink, toilet and shower could use a scrub. I was very disappointed. However the staff was very kind and I had no complaints there. But for the love of God, clean the rooms and hallways. My door didn't even latch right, I had to push the door shut hard.
Leisure Friends
2/10
Poor
26 Jun 2022
Daniel
Terrible property. Decrepit.
Leisure Family
2/10
Poor
23 Jun 2022
Onesty
Worst experience I ever had to deal with.. rooms smelled very bad & very uncomfortable rooms was nasty bad customer service and you can tell a lot of prostitution happens there never again and it made it worse because I arrived late
Leisure Self
6/10
Pleasant
19 Jun 2022
Karen

Was going to air port

The rooms smell like smoke and the one room look like the bed was not made pepole coming up to you to borrow somethings glad only there for one night left early it was to have a light breakfast and coffee only had coffee andnu had to ask for that no breakfast of anything juice machine broken the tub was dirty had to wear my flip flop in the shower the price was good price for a Saturday
Partner
2/10
Poor
18 Jun 2022
Cortni

Hotel should be condemned

This hotel should be condemned. Our room door/lock jammed and then wouldn’t shut all the way, the floor/carpet was wet everywhere, the bedding smelled like someone had been sleeping in it for weeks, the entire room smelled like something had died and the bathroom smelled rotten. The lamps were broken with blown bulbs, the refrigerator didn’t work. No one answered the front desk phone and then there was a sign in the lobby desk saying they would be right back. It’s so sketchy that I ended up leaving the keys in the room, booking a different hotel and I left 15 minutes after I checked in. Absolutely do not go here.
Friends_and_family Friends
6/10
Pleasant
18 Jun 2022
Verified traveler
Overdue for an update
Partner
4/10
Poor
14 Jun 2022
MARK
Poor service no amenities, room was pretty run down
4/10
Poor
13 Jun 2022
Stephanie

Very run down, very bad ant problem

We checked in at 11pm,the gentleman at the front desk was nice. Hotel was very run down, poor lighting in the parking lot, half the hotel room lights did not work.
Very old carpet, chipped and spackled paint. Woke up at 4am, discovered ants all over the bathroom and on the walls where the desk was. We packed up and left. We were only staying for 1 night to break up the drive back but we left earlier than expected.
Called the hotel to tell them about the ant issue and she didnt seem shocked or to care.
Definitely do not recommend this hotel!
Partner
8/10
Excellent
10 Jun 2022
Jonathan
The doors get stuck which doesn't help when trying to open them when you have to put almost all of your weight to get it opened
Self
2/10
Poor
07 Jun 2022
Austin F

The room was dirty and the overrated review scores

I thought it was a chain of Days Inn, but seems it was not. It was a motel.
Days In should not allow them to use Days Inn as part of the name of this motel.
The first room gave to us was terrible. It smelled mold, the refrigerator not working, the bad smelled bad. So we asked to change a room. The second room was ok. On Hotels.com, this motel was overrated. I felt very strange and why this motel has reasonably high guest review score? It was not work the money.
Friends_and_family Family
8/10
Excellent
01 Jun 2022
Darcy

Faded but welcoming

Arrived Sunday night and the front desk guy was very friendly and chatty, a great welcome. Room was adequate but bed was extremely comfortable, a nice surprise.
Partner
2/10
Poor
29 May 2022
Nicole

It’s a Miss

I paid online and lost my money because when I saw the room I booked another hotel. We ended up staying at double tree. The room appeared clean but it had a smell in the room and hallway. The security lock to the entrance door has been ripped out. The staff was friendly but it did not feel safe and I didn’t want to deal with the smell. Perhaps they should rip out the carpets or at least shampoo them
Friends_and_family Family
2/10
Poor
28 May 2022
Sherri
I usually send reviews because I am usually satisfied. BUT we had to change rooms and the second was not much better. Very unsanitary. Crumbs under, surfaces not wiped down. Bathroom had poop smears on the bathroom door. Bathroom ceiling yellowed an water stains. All sheets had stains. Not bleached clean. Only had 2 towl sets in a 2 bed room for 3 people in the room. It advertised a breakfast but they did not serve anything.
Leisure Family
2/10
Poor
25 May 2022
Zachary
The refrigerator did not work.
Leisure Self
2/10
Poor
22 May 2022
Michael
Unclean bathroom. Shower curtain was stained and dirty.
No soaps provided.
Noisy from the lounge.
No continental breakfast as described.
Leisure Family
4/10
Poor
16 May 2022
Diana
Was very run down and dirty
Leisure Family
2/10
Poor
09 May 2022
Matthew
The sheets were clean but half roll of TP on the tank, no soap, extra charges and an uncooperative manager… what else might you want? Oh, perhaps a refund?
Business_and_leisure
2/10
Poor
08 May 2022
Christine
It looks nothing like the picture. It looks like a hooker motel. Inside the bathroom was one small bottle of shampoo and two towels. We left without using the room we paid for. We drove two towns away and paid for another room. It was such an improvement we didn't mind that we had to pay a toll to get there and drive further.
Leisure Partner
4/10
Poor
08 May 2022
Mark
Very low end budget accommodation. Room was tiny. Right out of the 1970s. No frills. Bedding was awful. There was plenty of hot water, that was nice.
Friends_and_family Family
2/10
Poor
08 May 2022
Fatima
This place looked nothing like the pictures.. picture were of a different place. Windows were boarded up. There was hay in the hallway. The place smelled like wet animals. Dirt flew off the bed when placed down purse. I ended up sleeping in my car because it was safer and they refused to refund me. Expedia also provided no help with the situation.
Leisure Family
6/10
Pleasant
08 May 2022
Tara
Definitely needs upgrades. Ceiling cracks, there was hair on the shower walls, the bathroom stank of smoke, the walls n ceiling were yellow! Baseboards were caked in dust. Bed was uncomfortable. I’m usually easy to please.
Leisure Self
2/10
Poor
07 May 2022
Deborah
Property was extremely old and very run down. Would never recommend staying here.
Leisure Partner
2/10
Poor
07 May 2022
Diane R.
Filthy. Literally disgusting dirty carpet, bathroom, walls. Old broken down furniture, uncomfortable bed. The heat didn't work right. The room smelled. The man next door to us was literally standing outside doing drugs. Ok...from the outside, it absolutely looked abandoned. Seriously. At first glance you would think it was a defunct broken down hotel no longer in use. No one cuts the grass or keeps the grounds nice. The whole place looks terrible inside and out. On top of that. There is a bar on the property attached to the hotel that was so incredibly packed when we returned to our room at 10pm that we could not even park anywhere near where we were staying!! The patrons of the bar were all hanging out in the parking lot and they were a ROUGH looking crowd. The whole experience was horrible. NEVER AGAIN.
Business_and_leisure Partner
4/10
Poor
30 Apr 2022
MARJORIE
Facility was very run down - did not have fitted sheets on bed, many places on the walls were scrapped and worn and patched - window curtains with holes and not hung on rods correctly - desk chair missing a castor - sit in it and tip badly- bathroom faucet was loose.
Partner
2/10
Poor
30 Apr 2022
Karen
The odor in the lobby was noxious and the property looked unkempt. The room was dark, the furniture and fixtures were outdated. But the worst thing was there were multiple holes in the blanket on the bed and it was thin and threadbare. I could not stay there and i promptly checked out and stayed at another hotel. This was definitely worst hotel experience i ever had.
Leisure Self
2/10
Poor
19 Apr 2022
Nancy
This property was not for for rental. I am aghast that you put it on your site. I would not use your services. The room was filthy... the corridor was filthy and there was not security in the door... the room smelled...mildew on the shower curtain...lamp shades all broken...toilet wouldn't flush.....curtain broken...hair in the tub....no fitted sheet (2 top)....iron burn on a FILTHY carpet...paint peeling on the walls...no phone.. no coffee maker. We rented this from the road and were exhausted or we would ve demanded our money back at the moment. but we have just returned from our trip and I am telling you now that i want arefund. We took several pictures.
Leisure Partner
6/10
Pleasant
10 Mar 2022
Joseph
It was fine. Nothing special.
Business Self
2/10
Poor
03 Mar 2022
Mark A

Worst Stay ever at a Wyndham Hotel/Inn

It a shame that this place has the Wyndham name attached to it, Wyndham hotels should not be associates with this place. I stayed at many Days Inns/ other Motels/Inns and this is by far the worst place I’ve ever stayed at. It was warmer sleeping in the car (25degrees) than in the room. It had a bad odor, everything was sticky/filthy, bedsheets/pillows had stains on them (good thing that I travel with my own pillows and blankets. The “one” bath towel had stains on them, washcloths and hand towels as well. Overall decor was shabby, worn, broken and in my opinion should be thrown out and start fresh. Don’t get me started on the bathroom. I don’t usual do these reviews, but felt the need to share.
Friends_and_family Family
4/10
Poor
27 Feb 2022
Laura
Everything was dirty and/or dingy. There were no amenities and it's in terrible shape. There was no heat regulation either. There was only a wall heater that was either on or off. I would never even consider staying there again.
Leisure Self
4/10
Poor
27 Feb 2022
Susan

Keep away!

Motel was disgustingly dirty and outdated. Very loud bar/restaurant in-site. Party atmosphere. Very limited lighting in parking lots. Terrible signage for locating room in the dark. Bathroom had so many rust areas. Dust on bathroom floor. Ripped office chair in the room that you couldn’t even put under the desk so it just took up room. Bed was ok other than we found a pair of socks, a pen AND a toothbrush in it.
Partner
6/10
Pleasant
20 Feb 2022
Shawn
Condition was what I expected for the price I paid. Bedside light either didn’t work or were intermittent. Otherwise I got what I paid for. Was adequate for the few hours rest I needed.
Friends_and_family Family
2/10
Poor
26 Jan 2022
Verified traveler

Should be $30/night

It was disgusting. Sheets were stained and dirty. Shower had cracks and didn’t work right, the sink was loose and about to fall off the wall. Carpet was filthy. The door actually stopped working and we got locked out at one point. Heating was questionable. This place should be 1 star at best.
Partner
2/10
Poor
20 Dec 2021
lisa

Do Not Stay Here

RUN! Don't walk! This place is terrible. Run down and overall a disgrace to the Wyndham name. I cannot believe that they allow this hotel to keep operating. The blocks of rooms resembled cell blocks. There was trash in the hallways and an overwhelming smell of smoke everwhere. The rooms were very old and the carpet needs to be burned. The bathroom had dried blod spots 9n the floor, the tub was grimy and it just was gross. The heater in the room blew out cold air. Didn't even bother complaining as we knew nothing would be done about it. When asking the front desk for assistance in getting a cab to the airport they were not helpful. Told me to do it myself. There is no breakfast, coffee or juice at all available. There are many hotels in the area. If I ever return to the area I will choose another hotel for sure.
Partner
2/10
Poor
30 Nov 2021
Tim
The room was disgusting
The bedding had holes in it
The bathroom had a blood stain on the wall
Friends_and_family Family
4/10
Poor
15 Oct 2021
robert

Beat up rooms

Ripped carpet, peeling paint. Nashville's club attached was great.
Friends_and_family Family
4/10
Poor
10 Oct 2021
Rebecca

Just don't

The check in and out gentleman was very nice and helpful. However, the place is very run down, smells bad, very dirty. We didn't dare sleep between sheets. We slept fully clothed on top of bed. No breakfast as advertised. Not worth the $101 charged.
Partner
2/10
Poor
05 Oct 2021
william
It was totally disgustingly creepy/dirty/old
Leisure Self
2/10
Poor
04 Oct 2021
Jeffrey M
Dated, dilapidated, Dirty, we left.
Leisure Family
2/10
Poor
01 Oct 2021
James
Room smelled like an ashtray.
Business Self
10/10
Exceptional
25 Sep 2021
Jeannine
Nice people , very nice place. Well kept
Leisure Family
8/10
Excellent
20 Sep 2021
Nicola J.
I stayed at that Days Inn since I moved away from Rochester, on and off. Over the last 10 years, I enjoyed staying there because of the attached bar/tavern - Nashvilles (formerly the Roost). I have noticed some wear and tear in the rooms as time went on and the slow response to it. The bathroom tub drain was open - the drain cover was not put back. The tv didn't work - albeit, the desk attendant did say I should call them if any problems. I didn't because I was never there. It was a fair stay - but over priced.
Leisure Self
2/10
Poor
12 Sep 2021
Verified traveler

Stinks

Stinking rooms. No working air conditioner.
Friends_and_family Friends
2/10
Poor
06 Sep 2021
Erin E
Dirty, bad smell in the bathroom, ripped sheets, no free breakfast as advertised on the website because of COVID (which is understandable, I just wish the website had been honest about that). The room didn’t feel safe, the door didn’t always lock right. No one cleaned my room or replaced the towels while I was out. There wasn’t even hand soap in the bathroom, just one face and body bar and shampoo. Toilet wasn’t working when I arrived. The room was so uncomfortable that I chose to forfeit my money and just drive home instead of stay another night.
Leisure Self
2/10
Poor
05 Sep 2021
Robert J
I liked nothing here, no phone, no clock, no coffee machine or any of tbe usual things for the room, the room smells like mold,it has a leather chair thats ripped, the headboard is ripped off the wall, the shower is disgusting, one little bar of soap and the same with the shampoo, and the main reason I booked here is it was supposed to have a breakfast included, but guess what, NO BREAKFAST INCLUDED!!!!!! The amount i paid to stay here is way out of whac, way too much. The rates on the door says $60 to $75 with breakfast and i paid a little more than $100, do i get a refund for some of the money i doubt it. Very bad place to stay!!!!
Leisure Self
4/10
Poor
29 Aug 2021
Verified traveler

Not Recommended

Very run down, landscaping neglected. Sheets old, thin, straight sheet on bottom pulled away easily from mattress. Toilet didn't flush well. TV remote dirty and didn't really work. Young man at desk was only bright spot of the stay. Wouldn't recommend or return. Quiet, close to restaurants.
Partner
6/10
Pleasant
27 Aug 2021
Dean
Had to plug in tv cable system through box. Had remote for cable box but not for tv. Wasn’t horribly clean. Bed though was clean and comfortable. Restaurant next door was very good. Access to Highway and gas stations was great. Staff was friendly and helpful. Very pleasant people. Suppose you get what you pay for, and besides a few glitches, this was fine for me to have an overnight stay to sleep and get back on the road. Want to emphasize the staff was great. Got what I had expected.
Leisure Self
4/10
Poor
24 Aug 2021
Tom
TV didn’t work at all. Shower was barely functional. Carpets were damp
Leisure Self
2/10
Poor
21 Aug 2021
Verified traveler
Needed to keep shoes or socks on because floor was filthy. Sheets had burn holes and/or stains. Some towels has stains. Front desk staff was helpful though.
Business

Location & surroundings

Days Inn by Wyndham Henrietta/Rochester Area
4853 West Henrietta Road, Henrietta, United States

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Days Inn by Wyndham Henrietta/Rochester Area

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