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Oakfield Hotel Suites Ascend Hotel Collection

Rochester

2729 Monroe AvenueView location

9.2/10Excellent256 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.2/109.2
Condition9.6/109.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Oakfield Hotel Suites Ascend Hotel Collection

With a stay at Oakfield Hotel & Suites, Ascend Collection, Rochester-Pittsford NY in Rochester (Brighton), you'll be a 3-minute drive from Nazareth College and 6 minutes from St. John Fisher College.

This hotel is 4.8 mi (7.7 km) from University of Rochester and 5.1 mi (8.3 km) from Strong Memorial Hospital. Make yourself at home in one of the 43 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls. Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 10 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Pittsford Plaza 1.2 km / 0.8 mi
Brighton High School 2.2 km / 1.4 mi
Nazareth College 2.5 km / 1.6 mi
Erie Canal 3.1 km / 1.9 mi
Cobbs Hill Park 3.6 km / 2.2 mi
Nazareth College Arts Center 3.7 km / 2.3 mi
Photo City Improv Comedy and Music Venue 3.8 km / 2.4 mi
Kings Bend Park 3.9 km / 2.4 mi
Stone Tolan House Museum 4 km / 2.5 mi
Sam Patch Dock 4.1 km / 2.5 mi
Schoen Place 4.1 km / 2.6 mi
St. John Fisher College 4.3 km / 2.7 mi
ARTISANworks 4.8 km / 3 mi
Park Avenue 4.9 km / 3.1 mi
Corbett's Glen Nature Park 4.9 km / 3.1 mi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Oakfield Hotel Suites Ascend Hotel Collection

9.2
Excellent
256 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
8.8 /10
75 reviews shown
4/10
Poor
02 Aug 2026
Jennifer
The lobby and rooms had an update cute appearance. Underneath this is a 1960s motel that had a minor facelift. The rooms are tiny, small sink in room with a separate toilet and shower- this area is so small you can barely fit to get into shower. We were there for four days and received no housekeeping- asked several times each day. Staff made fun of my requests out loud saying I was demanding and annoying. Mini fridge is filled to the brim with mini bar items- you need to unload all items to use fridge. Staff was beyond rude- all they wanted to do was smoke and chat on their cell phones outside and got mad and made fun of guests if asked for anything- they frequently were yelling and arguing with each other. Breakfast was granola bars and moldy fruit. Fitness room consisted of two weird- walk powered treadmills and a bike. I did not feel safe leaving belongings in the room esp with the rude and sketchy staff. Staff left every evening and returned in the morning when they felt like it- sign up to call if you needed help. Called one morning at 7:30 and got chastised. Sink in room was broken so no running water. They market themselves as a boutique high end hotel- you get what you pay for- spend a little extra and go to a normal hotel and avoid the headache. The only plus is a brand new Whole Foods across the street and other shopping nearby- room appeared fairly clean upon arrival however found salt
And pepper packets all over the rig so clearly had not been vacuumed.
2/10
Poor
31 Jul 2026
Danielle
Do not waste your money.
10/10
Exceptional
27 Jul 2026
Madeline
Clean quiet esay to find
6/10
Pleasant
24 Jul 2026
Marsheila
They don't have an elevator. The room was cleaned however it was not restocked with amenities. The front desk is maintained by signs not people.
8/10
Excellent
22 Jul 2026
Geoffrey
Loved the water and ice machine upfront.

Free coffee whenever. Solid.

Could use a touch up on cosmetics. Seems like it was a quick cleanup. Overall comfortable and clean.
10/10
Exceptional
20 Jul 2026
Laurie
Loved it! Clean. Welcoming ! Will visit again
Self
8/10
Excellent
17 Jul 2026
William
Just what I needed for the week.
10/10
Exceptional
15 Jul 2026
Macrory
Very helpful and understanding staff
Self
10/10
Exceptional
11 Jul 2026
Cheryl
Staff was very friendly and helpful. Easy check in and check out. Nice room. Comfy beds. Lots of places to shop and eat nearby. Would stay again.
Family
10/10
Exceptional
04 Jul 2026
lisa
Clean and quiet hotel. Great location.
Family
10/10
Exceptional
04 Jul 2026
Ashley
Highly recommend! I love staying here.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Pavlos
Clean convenient updated nice staff all in all it was what it was supposed to be no negative thoughts
Partner
10/10
Exceptional
24 Jun 2026
Madeline
Nice and quiet good spot to stay clean room beverage available and easy process to check in with a very respectful front desk attendant
Partner
6/10
Pleasant
24 Jun 2026
Richard
The property is nice but the bathroom is tiny. I was disappointed in the leaking shower and size of the bathroom. Overall, don't think I can recommend this hotel.
Partner
8/10
Excellent
17 Jun 2026
Dorothy
This was a basic hotel, clean and well managed. It is close to shopping and restaurants. A little tough to figure out how to get into and out of the parking lot at first but not hard once you figure it out. Tiniest bathrooms I have ever seen! Not big enough for the sink to be in the bathroom with the toilet and the shower. Shower is standard size but with the door and the toilet, very tight if you are not a small person.
Friends
8/10
Excellent
17 Jun 2026
Thel
There was no housekeeping without requesting it.
Partner
8/10
Excellent
15 Jun 2026
Lorne
It should be noted that there is no elevator for rooms on the second level, stairs only.
Partner
10/10
Exceptional
13 Jun 2026
Alexandre
Property was in great shape, looked newly renovated. Staff were excellent, helpful and welcoming. No problems whatsoever!
Family
8/10
Excellent
08 Jun 2026
Dylan
Clean room, and the sink outside of the bathroom is unique but very useful.
Partner
10/10
Exceptional
06 Jun 2026
Paula
We were in Rochester for a wedding & found the Oakfield Hotel perfect for our needs. The hotel was nearly empty but the uncarpeted hallway carries sound, so it might not be quiet when many rooms are occupied. It does not have breakfast but has coffee, fruit & snacks available 24 hours.
Partner
10/10
Exceptional
01 Jun 2026
Aditya
We arrived late around 1 am in the night, just had to reach out to the reception at 6PM to generate the keys which let us in. Everything was seamless. During our 1 day stay we found receptionist & hotel staff to be courteous & friendly & accommodating to our custom request of late checkout at 11:45 am as well. Hotel is well located, walkable starbucks & chipotle nearby ticks the box of caffeine + food needs to get you on the road as well.
Partner
8/10
Excellent
31 May 2026
Mary
It’s my second time staying at this hotel, excellent customer service staff were very welcoming
Partner
6/10
Pleasant
29 May 2026
Maryann
So, the hotel was clean and the room comfortable. The staff at the front were both pleasant. However, we got up the next morning to shower and had no hot water. So, no showers. When I went to the desk to report it, was informed it was a problem they had just become aware of and someone was coming to fix it. I am disappointed that we were only comped 25%. 2 people without showers about to travel quite far that day. Just not the best negotiation between Expedia and the hotel.
Family
10/10
Exceptional
14 May 2026
Jordin
Clean room and great staff!
Partner
8/10
Excellent
13 May 2026
Gwedilyn
I don’t understand how a suite doesn’t have a refrigerator or microwave in the room
Self
8/10
Excellent
12 May 2026
Charita
Pretty much a good hotel with ample parking. The staff was very friendly. Be mindful thereis no elevator in this hotel, so if you have a lot of luggage either leave it in the car or be prepared to lug it up a flight of stairs. Another thing that surprised me was that there wasn't a refrigerator in the room. My family and I had leftover Cheesecake Factory that we threw away due to this.
8/10
Excellent
11 May 2026
Shirin
New hotel with clean, bright decor. Parking available. Good location. Housekeeping was incredibly friendly and cheerful. Front desk okay. hot & cold beverages and fruits/snacks available all day.
water pressure in the shower was very low and location of sink (outside of room bath, sink is located in main sleeping room) is strange. Practically in front of room door inside the sleeping room. Strangely arranged.
Family
10/10
Exceptional
27 Apr 2026
David
Check in clerk was outstanding. Professional
10/10
Exceptional
10 Apr 2026
Kathia
Wonderful stay!!!
Self
10/10
Exceptional
23 Mar 2026
Richard
A nice little spot. Affordable. Modern. Plenty of restaurants in the area.
Self
8/10
Excellent
09 Mar 2026
Kathia
The rooms are extremely clean and comfortable. The tv kept having pixelization issues but outside of that I enjoyed my stayed.
Self
10/10
Exceptional
09 Mar 2026
Kim
Staff was amazing and friendly, mattresses were excellent, bedding was great, clean new rooms
10/10
Exceptional
06 Mar 2026
Jonathan
Essentially brand new inside. Clean, super comfortable, all the basic amenities. Convenient to everything. Will definitely stay again.
Partner
10/10
Exceptional
04 Mar 2026
sarah
Great palce to stay. Everything you need without the extra fuss. Clean and well appointed. Great bed and shower. Staff was very helpful as we were coming in after their front desk closes. Called us to give us the drop box number for the key.
Partner
10/10
Exceptional
03 Mar 2026
Wayne Lydell
I really love staying here. Great staff and the rooms are always clean.
Self
8/10
Excellent
16 Feb 2026
Kimberly
Its was very clean staff was great
Could have done without the mini bar, would have rathered a mini fridge to store items.
Friends_and_family Family
10/10
Exceptional
12 Feb 2026
Melissa
Everything was great. Awesome location, super clean, nice amenities, and good value.
Business Self
10/10
Exceptional
05 Feb 2026
Donovan
Yes
10/10
Exceptional
05 Feb 2026
Daniel
Staff was great. Great experience
8/10
Excellent
04 Feb 2026
Barry
New hotel; good staff. Great location.
Leisure Self
10/10
Exceptional
26 Jan 2026
Lisa
Everything was perfect! Staff was always warm and helpful. I highly recommend this hotel.
Leisure
6/10
Pleasant
29 Dec 2025
jamillah
Average stay compared to our 2 previous stays. Our tv glitched the entire time with poor viewing..
8/10
Excellent
13 Dec 2025
Michael
Clean room, reasonably priced, and looks to be a recent renovation
10/10
Exceptional
05 Dec 2025
Ping
Clean room and friendly staff. Everything was good.
Leisure Self
10/10
Exceptional
04 Dec 2025
elisabeth
We stayed here for Thanksgiving and it was perfect for our needs. Across the street from Starbucks, Dunkin Donuts, Whole Foods and more! Very easy to get around Rochester. Plenty of parking as well. I appreciated the cleanliness and free coffee/tea and fruit/snacks. Rooms are modern and updated.
10/10
Exceptional
22 Nov 2025
Jennifer
Everything seamless! Check in was great. Super friendly guy. Lots of snacks, coffee, and tea out 24-7. Room was super clean, bed had stark white bedding. A lovely stay. Highly recommend!
Leisure Partner
10/10
Exceptional
17 Nov 2025
Verified traveler
Clean room and solid customer service
Partner
10/10
Exceptional
16 Nov 2025
Danielle
This place is great! Clean, comfortable beds, nice decor & affordable. Convenient shopping & dining close by. Staff was extremely helpful & friendly. I will definitely be back & will recommend it to others. Thank you 😊
10/10
Exceptional
08 Nov 2025
Catherine
Everything was wonderful
Business
10/10
Exceptional
04 Nov 2025
kelly
Nice clean room. Staff was super friendly and helpful.
Leisure Friends
8/10
Excellent
01 Nov 2025
Nasheika
Clean, great staff….
Leisure Partner
10/10
Exceptional
24 Oct 2025
James
Clean room
Leisure
10/10
Exceptional
24 Oct 2025
Indhira
Very comfortable!
Leisure Family
10/10
Exceptional
23 Oct 2025
Florine
Everything was nice and clean
4/10
Poor
21 Oct 2025
Aiisha
They did not clean my room! Room was not thoroughly cleaned when I arrived. Staff but can’t replace the lack of cleaning of room.
10/10
Exceptional
21 Oct 2025
James
Rooms were clean and bright. Staff was courteous. Location was convenient. Would be helpful to have towel bars near sink to hang wash clothes and hand towels. Grab bar would be helpful in shower/bathroom area for elderly or handicap guests.
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Michelle
The staff was amazing, everything was very clean and we wouldn't change a thing about our stay!
Leisure Family
8/10
Excellent
18 Oct 2025
Michele
Room was clean, a little small, but up to date. Bathrooms are extremely small but usable. Clean, centrally located. The fridge in room is stocked with drinks for a charge, so not a lot of room for your own stuff. Staff was nice, rooms and lobby are clean and bright. No real \"breakfast\". Coffee, juice, water and granola bars in the lobby 24/7 but not a true breakfast. Parking was easy and very close to shops, grocery stores and the freeway.
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Melissa
Very clean and newly renovated. Beds were very comfortable and place is quiet. Conveniently located. Area in lobby is limited to grab and go items, but is offered 24/7 and free: includes coffee, tea assortments, hot cocoa and multiple juices, plus water. Friendly staff. Bathroom is small, but if only staying a few days, its doable. Waterfall showerhead was really a nice touch, though. Would stay again.
Self
6/10
Pleasant
13 Oct 2025
Timothy
Parking was great. Plenty of space to park around the property. The room looks great when you first walk in, but while getting ready for bed my wife saw a silverfish crawling on the top of the table where you would lay your luggage down and we have a video of it and the edge of that same area was damaged when we walked in, poorly taped together as an easy fix. It was very dusty on the headboard and there were spiderwebs around the AC unit. It was nice in their lobby, but the advertised 24/7 coffee wasn't provided because they were turned off, but we did have access to their snacks. Also our room key stopped working because the battery on the door drained so it was blinking red continously and we could not get into our room. They don't have front desk lobby members after 10pm so you have to call the number on their sign for any assistance and wait for someone to come from their other hotel location about a block away which is a pretty big inconvenience. Otherwise, it was an okay stay for us and our friends. Convenient location because everything we needed was within a 10 mile radius.
Friends_and_family Friends
10/10
Exceptional
08 Oct 2025
Miguel
Was in town for a weekend event at the University of Rochester. This property was apx 15 minutes away in a great safe location. The area is quiet and the rooms were extremely clean. I stayed in a king size bedroom and it was perfect for the weekend. I would definitely stay here next time I am in town.
Business_and_leisure Self
10/10
Exceptional
05 Oct 2025
Ferdinand
Hotel, lobby, hallways, room renovated modernizing an old building. Very, very clean. Snack and drink bar in lobby were a nice surprise. Bathroom is tiny but workable. Shower door doesn’t remain fully closed so unfortunately water gets on floor.
Partner
8/10
Excellent
28 Sep 2025
Kari
Very convenient sport. Room was clean, bathroom unfortunately very small. Hotel itself was clean and well cared for. Rooms were updated. The staff was very friendly and helpful.
Leisure Family
10/10
Exceptional
22 Sep 2025
Sara
Excellent location close to downtown. Property is well maintained and extremely clean.

Perfect Stay
6/10
Pleasant
21 Sep 2025
Elizabeth

Bad pillows! Clean nice place tho

Building and rooms were clean. Pillows way too fat and there is no choice if softness or fullness. All pillows the same. Beds fair
Friends_and_family Family
10/10
Exceptional
21 Sep 2025
Frank P.
Home 2 is a great format, and provided an excellent venue for our family reunion.
Leisure Partner
8/10
Excellent
20 Sep 2025
Diana
The place was fine. We were visiting a friend at SMH, so we didn't spend a lot of time there. The people were super nice.
Family
10/10
Exceptional
19 Sep 2025
Cindi
Property is brand new, beautiful suite, great staff, newly renovated. Great stay
Leisure Family
10/10
Exceptional
14 Sep 2025
Elizabeth
Incredible night sleep on super comfortable bed! Convenient for one night stay. Newly remodeled. Walkable Starbucks & D&D.
Leisure Family
10/10
Exceptional
12 Sep 2025
Lois
Very welcoming and informative about there amenities.
Leisure Self
8/10
Excellent
03 Sep 2025
David
Convenient, clean, modern with a caring staff.
Leisure Partner
8/10
Excellent
25 Aug 2025
Britt
This was my second visit and strange enough I stayed in the same room as last month. This time though I was not as impressed as there was fashion jewelry on the floor, hair on the wall in the bathroom and half of the beverages in the fridge were drank and put back leaving me to think I’d be charged. If these things were over looked I couldn’t help but wonder what else wasn’t cleaned. The customer service here is great and so is the location but I’m not sure if stay here again.
8/10
Excellent
24 Aug 2025
Ashley
Nice new property
10/10
Exceptional
24 Aug 2025
Amy
.
Leisure Family
10/10
Exceptional
24 Aug 2025
Moulatif
My stay here was amazing, people are very nice and the hotel is very quiet, clean and neat. I really enjoyed it! Thanks
Business_and_leisure Family

Location & surroundings

Oakfield Hotel Suites Ascend Hotel Collection
2729 Monroe Avenue, Rochester

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