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Residence Inn By Marriott Rochester Henrietta

Rochester - NY · United States

1300 Jefferson RdView location

9.2/10Excellent641 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.2/109.2
Condition9.4/109.4
Location8.8/108.8
Neighborhood8.8/108.8
Quality10.0/1010.0
Value8.0/108.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn By Marriott Rochester Henrietta

Enjoy a comfortable stay at the Residence Inn by Marriott Rochester Henrietta. Start your day with a complimentary continental breakfast, served weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM. The hotel offers an indoor pool, a 24-hour fitness center, and a snack bar/deli.

Unwind in one of the 139 guestrooms, each featuring a kitchen with a refrigerator and stovetop, a queen sofa bed, and premium bedding. Smart TVs with cable programming and complimentary wired and wireless internet access are also provided.

Additional amenities include a 24-hour business center, complimentary newspapers in the lobby, and free self-parking. Located near Marketplace Mall, Monroe Community College, and the Fair and Expo Center, the hotel is approximately 6 miles from Greater Rochester International Airport (ROC).

Read more about this hotelShow less

Located in Rochester, Residence Inn by Marriott Rochester Henrietta is in the business district, within a 5-minute drive of Marketplace Mall and Tim Hortons Iceplex. This hotel is 6.1 mi (9.7 km) from George Eastman Museum and 6.7 mi (10.8 km) from Strong.

Make yourself at home in one of the 139 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access is available.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Marketplace Mall 3 km / 1.8 mi
Monroe Community College 3.3 km / 2 mi
Fair and Expo Center 3.4 km / 2.1 mi
Erie Canal 3.4 km / 2.1 mi
Tim Hortons Iceplex 3.4 km / 2.1 mi
Veterans Memorial Park 4 km / 2.5 mi
Tinker Nature Park 4.1 km / 2.6 mi
Cinemark Movies 10 4.8 km / 3 mi
Rochester Institute of Technology 4.9 km / 3.1 mi
Kings Bend Park 5 km / 3.1 mi
Brighton High School 5.4 km / 3.4 mi
Strong Memorial Hospital 5.6 km / 3.5 mi
Mount Hope Cemetery 5.8 km / 3.6 mi
Highland Park 6.3 km / 3.9 mi
Genesee River 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 139
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
Show 13 more facilities & services
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspapers
  • Clothes dryer
  • Grill/BBQ
  • Business centre
  • Indoor freshwater pool
  • Breakfast
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOM • 54 m²SUI.2Q-B1
    SUITE TWO QUEEN BEDS ONE BEDROOMPhoto unavailable4 photos

    Residence Inn By Marriott Rochester Henrietta

    SUITE TWO QUEEN BEDS ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-B1

    Room amenities

    • Shower
    • Bathroom
    • Centrally regulated air conditioning
    • Living room

    Facilities with extra charge

    • TV
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Dishwasher
    • Housekeeping
    • Direct dial telephone
    • Hairdryer
    • Cable TV
    • Toiletries
    • Desk
    • Wi-fi
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 54 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable6 photos

    Residence Inn By Marriott Rochester Henrietta

    SUITE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Residence Inn By Marriott Rochester Henrietta

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence Inn By Marriott Rochester Henrietta

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn By Marriott Rochester Henrietta

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 71 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable15 photos

    Residence Inn By Marriott Rochester Henrietta

    SUITE TWO DOUBLE BEDS

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    71 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Shower

    Facilities with extra charge

    • Fridge
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Microwave
    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen Beds • 1 BedroomSUI.H6-2Q
    SUITE Accessible-Two Queen BedsPhoto unavailable6 photos

    Residence Inn By Marriott Rochester Henrietta

    SUITE Accessible-Two Queen Beds

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Residence Inn By Marriott Rochester Henrietta

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Residence Inn By Marriott Rochester Henrietta

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn By Marriott Rochester Henrietta

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn By Marriott Rochester Henrietta

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 39 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable7 photos

    Residence Inn By Marriott Rochester Henrietta

    STUDIO KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Housekeeping
    • Bathroom
    • Dishwasher
    • Desk
    • Toiletries
    • Wi-fi
    • Living room
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Residence Inn By Marriott Rochester Henrietta

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn By Marriott Rochester Henrietta

9.2
Excellent
641 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
8.8 /10
Neighborhood
8.8 /10
Quality
10.0 /10
Value
8.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Enya
This is a well-maintained property in a very convenient location. The staff is outstanding and always helpful - from housekeeping to the front desk to the fabulous breakfast service by Celeste. There is a large yard at the back for dogs and ample, safe parking. It is our first choice when we like to visit our hometown. Many thanks to the team at Residence Inn Henrietta for another wonderful stay!
10/10
Exceptional
24 Jul 2026
Seung Kyun
Friendly staff, spacious clean rooms with all amenities.
The only thing was that there was a bottle of water and half empty Diet coke bottle in our fridge but again it happens and wasnt a big deal.
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Raymond
The room was clean, the staff was friendly and welcoming, and the complimentary breakfast and free parking were great perks. Overall, we had a pleasant stay and would consider staying here again.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
John
Very nice but shower floor was slippery
Partner
10/10
Exceptional
20 Jun 2026
Kun
Clean and well kept, excellent staff, solid breakfast.
10/10
Exceptional
30 May 2026
Nathan
We love the Marriott Hotels and will continue to stay with them. The staff was amazing, very kind and helpful.
We also appreciate how clean it was.
Thank you for an amazing stay.
Family_with_children
10/10
Exceptional
27 May 2026
Clara
Quiet, comfortable and clean hotel. Delicious complimentary breakfast every morning. Couldn’t ask for anything more. Highly recommend will return here!
Pet
10/10
Exceptional
25 May 2026
Jamise L
Very clean and nice staff
10/10
Exceptional
22 May 2026
Prince
Had an amazing stay at this place, spacious room, clean, great amenities. Great room service. Nice breakfast. Plenty of parking.
Friends_and_family Family
10/10
Exceptional
17 May 2026
paige A
The staff and room were great. Stephanie at the front desk is so kind and went the extra mile to help us! highly recommend and would stay again.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Bruce
The staff is outstanding and incredibly knowledgeable and helpful
Partner
10/10
Exceptional
11 Mar 2026
Mike
Staff was Fantastic

Our stay was great
Family
10/10
Exceptional
23 Feb 2026
Jennifer
Courteous staff. Excellent buffet breakfast. Soft, cozy bed. The room was clean and comfortable. Will stay again!
Partner
10/10
Exceptional
19 Feb 2026
Mohamed
Amazing staff
8/10
Excellent
16 Feb 2026
Hafeezudeen
Newly renovated rooms, friendly staff
Leisure Family
10/10
Exceptional
27 Jan 2026
VICKIE
The staffs are very helpful
10/10
Exceptional
18 Jan 2026
Linda
Great staff - nice place.
Business_and_leisure Partner
8/10
Excellent
05 Jan 2026
Jeanette
The staff were very friendly and accommodating. The rooms were very nice and the
10/10
Exceptional
04 Jan 2026
Vida
Clean room great staff.
10/10
Exceptional
25 Dec 2025
Tikesha
The room was clean and the staff was very friendly.
10/10
Exceptional
23 Dec 2025
Aldo
Everything was great
Leisure Family_with_children
10/10
Exceptional
15 Dec 2025
Adam
Excellent
Leisure Partner
8/10
Excellent
25 Oct 2025
Zoe

Comfy with excellent staff

My room was clean and made up nicely at check-in. All the staff I encountered could not have been nicer. It is a dog-friendly hotel and at this location, there’s a pretty walking path with grass for dogs on the back side of the property. Breakfast was always stocked well and checked on often. By far the best tasting scrambled eggs I’ve had at a hotel buffet. The dining and lobby area with the fireplace and a couple of workstations make for an inviting and relaxing hangout spot if you want to get out of your room. The Internet in the rooms works well enough to be able to work remotely, as I was doing. The area is safe and has lots of grocery and dining options nearby. My only reason for taking off a star is that some of the fixtures in the room(s) need attention. My mattress was saggy and my back complained. Some of the outlets need attention. There are no hooks in the vanity area or bathroom with the tub and toilet. But the fridge was ice cold and the ice maker worked, as well as the dishwasher. Overall a lovely stay and this was a return visit for me, because I enjoyed my first stay here.
Self
10/10
Exceptional
16 Oct 2025
Alison
Clean room, decent bed, fun suites and even though the pool was down for awhile, they got it back up and running as fast as they could. Would stay here again.
Leisure Family
10/10
Exceptional
28 Sep 2025
Leslie
The hotel was clean and in a nice neighborhood.
Leisure Family
10/10
Exceptional
01 Sep 2025
Ashleigh
Clean and friendly
10/10
Exceptional
21 Aug 2025
Paul
clean, modern, very helpful and friendly staff, amenities great, breakfast great
10/10
Exceptional
17 Aug 2025
Andrea
Liked everything about our stay. Kids enjoyed hot breakfast every morning, basketball court, pool, etc. Everything was very convenient. Good driving distance to my family house and everyday stores.
Family_with_children
10/10
Exceptional
07 Aug 2025
Melissa
The staff was amazing. All of them.
Business_and_leisure Family
10/10
Exceptional
05 Aug 2025
Yashira M
Great stay!
Leisure Family_with_children
10/10
Exceptional
03 Aug 2025
Gary
This is our second time staying here, the front staff are the best, very happy and accommodating.
Rooms are clean and well maintained.
Leisure Family_with_children
10/10
Exceptional
02 Aug 2025
John
Very clean, staff was super friendly and accommodating! The pool was great too, we had a wonderful stay!
Business_and_leisure Family_with_children
10/10
Exceptional
31 Jul 2025
Jack
I only review properties that are good- or really bad. This is an excellent property! It's super clean, and the people are very nice. Elevators and parking are very efficient. They have no bar, but offer some drinks in their little shop. They dont have a restaurant, but do have breakfast. Three large self service coffee vats in the lobby very early every morning- which is very convenient.
10/10
Exceptional
21 Jul 2025
Alana

Awesome

It was amazing we loved everything about it. Not one complaint. Enrollment was so friendly, rooms were comfy and quiet.
Friends_and_family Family
10/10
Exceptional
17 Jul 2025
Mike
The hotel was clean, staff was friendly, and in a sge area
10/10
Exceptional
11 Jul 2025
Janet
Everything was perfect....staff friendly and helpful, great breakfast, and everything was clean and beautiful. Very impressed....highly recommend!!
Leisure Family
10/10
Exceptional
10 Jul 2025
Mary
I liked the kitchenette
Leisure Family
10/10
Exceptional
09 Jul 2025
Nykolas
Excellent customer service and breakfast buffet
8/10
Excellent
02 Jul 2025
Carolyn
Nicely renovated. Staff was friendly and helpful. Location is the drawback for someone who likes to walk in the mornings. And, the infestation of kids playing in tournaments nearby. They were a lot of them and running around as kids would do. More a reflection of parents than the hotel. And, it is located where its located. It's in an a more industrial/commercial location.
Leisure Family
10/10
Exceptional
01 Jul 2025
Martha
Very happy to have stayed at this property. The staff was very helpful and kind. The room was very clean and updated. The stairwell and hallways needed a vacuuming, but as far a the room went-- it was pristine. Breakfast was great-- not just toast and jam-- lots of options. They even had non-dairy milk for coffee! Will definitely stay here again.
Leisure Friends
10/10
Exceptional
30 Jun 2025
Brenda

Very Accommodating

Our flight arrived @ ROC at 10am, so we had some time to kill before check-in. After we shopped and ate we decided to call the hotel and see if POSSIBLY we could check in early. They were VERY accommodating and welcomed us immediately! What a relief! The suite was perfect! Location is close to the highway and 11 mins to airport. We will DEFINITELY stay here when we visit family in Rochester! Thank you!
Partner
10/10
Exceptional
29 Jun 2025
Michael
The staff were very friendly and responsive to our needs. The hotel and out room was very clean. We will definitely stay there again.
10/10
Exceptional
29 Jun 2025
Ernie
Great stay!
Leisure Family
8/10
Excellent
23 Jun 2025
Gerdy
The hotel was clean, the staff was friendly and the room was spacious. Nice property, my only complaint is that the bed was uncomfortable and the sheets and pillows were stiff.
Business_and_leisure Pet
10/10
Exceptional
26 May 2025
Renee
Marsha Was there to welcome us and check us in. She was amazing and very attentive.
Leisure Family_with_children
10/10
Exceptional
25 May 2025
Stephanie

I loved it. 100% recommend

I thought it was very nice and I would love to go back if I got the chance. The room I stayed in was a one bedroom suite and I think it was one of the best i've stayed in.
Friends_and_family Family
10/10
Exceptional
17 May 2025
Verified traveler
Good service overall but breakfast could be better.
Friends_and_family Family
8/10
Excellent
01 May 2025
Senthil
Everything was fine except that i had a bug in my back head (sticking to my hair) when i woke up in the morning. Not sure if it is a bed bud and/or a pet tick from the towel ( i used to have a towel as a support for my head while sleeping). Little scary though.
Leisure Family
6/10
Pleasant
24 Apr 2025
Selma
The hotel is updated, has wonderful staff, good breakfast and a nice pool but we weren't happy with the condition of our room. We are a family of 6 and the one bedroom suite was specious and accommodated all of us but there was pet hair all over the room. I have one year old who likes to explore and i didn't feel comfortable setting her down at all in the room. By the time i noticed the pet hair all over the floor and our clothes we were ready for bed and i didn't request a different room but i couldn't wait to leave. I love animals but as someone who doesn't have pets i don't want to be covered in someone else's pet hair. I would stay here again only if i was given a room that isn't pet friendly.
Leisure Family
10/10
Exceptional
21 Apr 2025
Rahim

Amazing family stay!

We had an absolutely amazing stay at this family-friendly hotel! The rooms were spotless, spacious, and perfect for kids—especially with the kitchenette, which made mealtime easy. The breakfast was delicious with great variety. Every staff member was kind, but a special shoutout to Stephanie at the front desk—she greeted us with a smile, checked in to see if we needed anything, and made sure our stay with our kids was perfect. Highly recommend!
Friends_and_family Family
10/10
Exceptional
21 Apr 2025
Michael
Clean.. and extra pillows
10/10
Exceptional
19 Apr 2025
Ashley
From the moment we walked in the staff was extremely friendly and helpful . We genuinely felt as though we were their only priority. The room was spacious, clean and accommodating. We slept like babies . We would absolutely stay again. Thank you
Leisure Family
10/10
Exceptional
18 Apr 2025
Shakwana
We enjoyed our stay, although the TV in our bedroom stopped working. Other than that, we will definitely be back. I appreciate the cleanliness of the property, the friendly staff and how modern everything looks.
Leisure Family
10/10
Exceptional
18 Apr 2025
Grzgorz
Safe
10/10
Exceptional
06 Apr 2025
Ramkumar
Great Place
10/10
Exceptional
30 Mar 2025
Latisha
Overall great hotel!!! Clean, comfortable, good breakfast. Staff was friendly, accommodating & professional. Heat pool and gym too! I highly recommend.
10/10
Exceptional
27 Mar 2025
junggeun
Very friendly staff
10/10
Exceptional
23 Mar 2025
kathy
We had a great stay. Staff was wonderful. Room was nice. Breakfast was good
8/10
Excellent
14 Mar 2025
Edmund
Great staff
10/10
Exceptional
12 Mar 2025
Cinamin
Beautiful rooms . friendly staff
Leisure Family
10/10
Exceptional
11 Mar 2025
Tara
Very nice stay
Friends_and_family Family
10/10
Exceptional
03 Mar 2025
Ashley
Staff was wonderful. Front desk staff very warm and friendly, breakfast manager constantly cleaning up and restocking. Pool was warm to swim in, even warm enough for adults to get in!
Leisure Family_with_children
10/10
Exceptional
21 Feb 2025
Ingrid
Check-in staff was friendly, efficient, and knowledgeable.
Leisure Family
10/10
Exceptional
16 Feb 2025
Brent
Very nice
10/10
Exceptional
16 Feb 2025
Thomas
We stayed on 2/12/25 for 1 night in their BEST room available. 'KEVIN' the property manager was exceptional. Hi professionalism, friendly demeanor, and a his overall attention to detail was outstanding. We recommend this Hampton Inn to anyone who may need to go to Rochester. Thank You for an excellent experience. Thomas & Debra Yelverton
Business
10/10
Exceptional
27 Dec 2024
Jacob
Would recommend
10/10
Exceptional
29 Nov 2024
Stephen
Great clean spacious room. Nice pool and workout room too.
Leisure Family
10/10
Exceptional
20 Nov 2024
Jerry
Would stay at it again.
Leisure Partner
10/10
Exceptional
10 Nov 2024
sherry
Awesome place food wàs great there was plenty
Leisure
10/10
Exceptional
20 Oct 2024
Debbie
This is our preferred place in the Rochester/Henrietta area. Full kitchen, ice maker, separate room, full breakfast available. Thank you for keeping our expectations.
Business_and_leisure Partner
10/10
Exceptional
14 Sep 2024
Patricia
This hotel has the nicest staff! I would stay here every time I come to Rochester!
10/10
Exceptional
14 Sep 2024
Peggy
We only stayed one night but, it was a good experience.
Leisure Family_with_children
10/10
Exceptional
11 Sep 2024
Nira
We had a great stay . The rooms very neat ans very spacious.
10/10
Exceptional
05 Sep 2024
Roger
Great property!
Leisure Family
6/10
Pleasant
02 Sep 2024
Grace
This Residence Inn is okay, priced alittle high. The rooms, hallways and elevator are really showing their age. It may be time for some updating.
10/10
Exceptional
24 Aug 2024
Benjamin
The hotel is very convenient, clean and the staff is super friendly, especially Allison, who I have seen there over the last few years.
Highly recommend.
Leisure Self
10/10
Exceptional
19 Aug 2024
Litza
Staff was super nice and responsive! Thanks for a lovely stay!!
Business_and_leisure Family
10/10
Exceptional
10 Jul 2024
Gratus
Great spacious rooms that were very clean. Kitchen had all the amenities that you could ask for.

Breakfast was great as well with a lot of indoor and outdoor seating options.

Staff were very friendly and helpful.
Leisure Family_with_children
10/10
Exceptional
08 Jul 2024
Cinquez
Loved it
Business_and_leisure Family_with_children
6/10
Pleasant
30 Jun 2024
Grace
Very thin walls. We could hear everything that went on next door to us, including the barking of their dog.
Leisure Partner
10/10
Exceptional
30 Jun 2024
stephanie
Great access to strong museum.
Leisure Family_with_children
10/10
Exceptional
11 Jun 2024
Verified traveler

Perfect stay, 9 out if 10

Overall, perfect stay,
House keeping isnt the best,
Servicing is amazing,
Staff are the best in the area,
Confy over all, BUT blackout curtains not efective, light all inside, that the only part I didnt like.
Business Partner
10/10
Exceptional
07 Jun 2024
Chaohong
Spacious and clean. Very happy with the stay.
Leisure Family
10/10
Exceptional
20 May 2024
Mark
So nice and clean and quiet. Staff amazing.
Leisure Family
10/10
Exceptional
18 May 2024
Muhammad
I really enjoyed my staying, I love the staff and the services
8/10
Excellent
25 Apr 2024
Cheryl
It was clean. The breakfast was good. the staff was friendly.
Leisure Family_with_children
10/10
Exceptional
24 Apr 2024
Myra
Y
8/10
Excellent
22 Apr 2024
Tammy
The hotel was overall very nice. Breakfast was good, the kids wished there were home fries! Also the waffle was good but a little too sweet.

The room was great (the one bedroom was great, kids could go to sleep with the door closed while the adults hung out in the tv area). The only thing is, the shower tub and curtain had mildew!
Leisure Family_with_children
10/10
Exceptional
22 Apr 2024
Stacey
The room was beautiful and the staff excellent. Breakfast had plenty of variety and was well-attended.
Leisure Family
8/10
Excellent
05 Apr 2024
Verified traveler

Good

It was good for the price. Check-in was great. Alison was very friendly. Location is close to a ton of restaurants and shopping. Highway is close also. The towels were pretty bad, like the thickness of a cleaning rag. Also, there are zero usb ports. Seriously. It's 2024.
Self
10/10
Exceptional
02 Apr 2024
Crystal
We received an upgrade when our room wasn't handicap accessible as requested for my elderly mother. We got additional pillows for her too. So courteous, so kind!
Leisure Family
10/10
Exceptional
29 Mar 2024
Zoe

A homey experience

Terrific experience from check-in to check-out. I had the same hotel staff for both (Holden) and he was very accommodating with bottles of water at check-in and letting me get back into my room when I forgot something after I turned in my keys. I had a lovely suite that faced the back of the hotel. There was a basketball court with an incredibly bright light facing my window so thankfully the curtains were decently light tight. I was there for 5 nights and worked remotely from my room. The desk was perfect and the desk chair quite comfortable. Internet worked great for my purposes. The climate control worked well and wasn’t super loud like at some hotels. I didn’t need housekeeping services and they respected the “I’m all set” sign. Hotel was pretty quiet at night and is in a location close to everything. The only thing that bothered me on a sensory level (but isn’t worth removing a star) is there was some kind of air freshener scent that permeated the room for the duration of the stay. If my spouse had been with me, it might have been a problem but that would be my only suggestion is to reconsider using them. Otherwise a 10/10 experience and will stay here again!
Friends_and_family Family
8/10
Excellent
24 Mar 2024
Amy
Loud music playing late at night in room under mine
10/10
Exceptional
22 Mar 2024
Luis
The front desk people were phenomenal!!
Leisure Family_with_children
10/10
Exceptional
17 Mar 2024
Kwan Chi
Quiet area, not much in the surrounding, but if you drive down the street, multiple stores and restaurants within the area. Friendly staff, decent breakfast. 24hr gym is a bonus. Will definite come back next time
Leisure Family_with_children
10/10
Exceptional
25 Feb 2024
Maria
The hotel
Was amazing my
Kids loved the pool
10/10
Exceptional
23 Feb 2024
Connor
Welcoming staff, nice rooms, convenient. Somewhat overpriced and the pillows could use and upgrade. Overall would recommend.
10/10
Exceptional
22 Feb 2024
jinel
The room was clean.
4/10
Poor
18 Feb 2024
SULAIMAN
The sofa bed matress was dirty and stinky.
I asked the staff to replace it ,they said they dont have any.
I disappointed!
Family_with_children
10/10
Exceptional
17 Feb 2024
Ian
Stayed 2 nights with my wife and 2 little kids. Service was excellent, close to a lot of dining option and quick access to major highways!!
Leisure Family_with_children

Location & surroundings

Residence Inn By Marriott Rochester Henrietta
1300 Jefferson Rd, Rochester, United States

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Residence Inn By Marriott Rochester Henrietta

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