Holiday Inn Hotel & Suites Rochester

Holiday Inn Hotel & Suites Rochester - Marketplace

United States , Rochester - NY
ROCHESTER, 800 Jefferson Road
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100 reviews shown

2/10

Poor

02 Jun 2026

Tiasha

My room had hair everywhere; the bed, the tub, the bathroom door. The lamps were dusty and the one by the bed had a blue feather hanging from it. The furniture is from the 70’s. The vent in the bathroom sounds like a helicopter landing. The shower is extremely hard to turn on. The hallways have patchy white paint. The rooms have carpet and there’s no wooden slab to block underneath the bed. When I told the staff there was hair in my bed that was not mine and asked for accommodations or a renovated room because I have an infant, they said they can “try to have the room serviced the following day” and “they are just a 3 star hotel” I asked for my sheets to at least be changed that day and they sent housekeeping who handed me one top sheet and said have a good night leaving me to change the sheets myself. The next day they did not change the bedding so the entire stay they never changed the bedding. They’ll come in and throw trash away and give toilet paper. That’s it. If I had the money I would’ve left the first night & went elsewhere worst experience I’ve had a hotel ever.

Family_with_children

2/10

Poor

01 Jun 2026

Bernardo

The hotel needs a whole remodel.
No paint no trim around the hotel bad.

Family_with_children

10/10

Exceptional

31 May 2026

David

Need two elevators or a faster one that was a hassle how slow it went down and up.

Friends_and_family Family

10/10

Exceptional

31 May 2026

STACY

Close to Disneyland, pool is heated, clean rooms.

Family_with_children

6/10

Pleasant

31 May 2026

Natalie

It was an ok stay. Price was decent. Close enough to Disneyland but damn, the staff weren’t nice. As a seasoned traveler, I felt like I was a bother. Idk if it’s the new generation of staff or the knowledge of customer service, which I think they need training for. I was asked “What is it that you want?”
No smiles when approached at the desk. The only staff that was nice and customer service inclined was the lady assigned at the bar/restaurant on Saturday night of May 30th. That’s all.

Friends_and_family Family

6/10

Pleasant

29 May 2026

Ashley

Staff was friendly but this place needs to be renovated. The rooms were old and the towels were stained. The splash pad isn’t as nice as it looks on the pictures. The pool wasn’t clean. Our room keys kept disabling even if we didn’t put them near wallets or phones.

Friends_and_family Family

8/10

Excellent

29 May 2026

amanda

Room was clean, a little outdated but no issues. The walk was about 20 minutes to the entrance to Disney resort, through downtown Disney. Our toddler loved the splashpad play area, and the pool was heated. Additionally they were separated so I didn't have to worry about my toddler playing at the splash pad and falling in the pool. (2 separately fenced areas).

Friends_and_family Family

10/10

Exceptional

29 May 2026

Samantha

Definitely will be back, the location was perfect (if traveling for Disneyland) The staff were incredibly helpful. One thing I will say is when booking through the site it asked if I wanted to add the Buffett for 34 a day but the pricing there is 21 and kids 11 and under eat free (2 per paying adult) Definitely recommend just paying for buffet on site.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Nabilyoon

I suggest everyone to chose Holiday Inn express because it is the best and great staffing!! Special thank to HUSSAIN who gave us a free breakfast card!

Family_with_children

10/10

Exceptional

28 May 2026

Marissa

The hotel was nice, the room was clean, bathroom is the tub/shower setup, which was fine. The splash pad was nice and the pool is heated. It’s about a 10-15 minute easy walk to Disneyland. The staff was courteous. We would stay here again.

Family_with_children

2/10

Poor

28 May 2026

Tiffini

This was one of the worst hotel stays I have ever had. From the moment we got there, we had problems after problems with our room keys. No matter what, they blamed it on us. They said that they weren't very good keys, that cards, phones and water make them stop working, that the side gates make them stop working, that the pool gates make them stop working, etc.
Every interaction with the staff was negative. They were rude, talked to us like they did not care, and would make inappropriate comments like \"I know, we just suck.\"
The breakfast was more cold than warm. I notified a worker that they were out of cups for the juice. They provided me with a single disposable cup for me and my 2 children to share..
Our sheets were dirty, towels were not replaced, someone came into our room, despite our do not disturb sign being on one of the days--we were in the room.
Overall, I would not recommend this hotel. There is another hotel right next door.

4/10

Poor

28 May 2026

JAIME

The front desk was very rude and not willing to help with the situation in hand. They stated that these are queen size beds, and they are very comfortable and they are not. The bathroom was dated and very small and the room was very noisy and somebody was trying to break in to our room and security lacks in this hotel. The breakfast is not even worth buying and they only give you two when you book your room if you pay for the breakfast.

Family_with_children

6/10

Pleasant

26 May 2026

Jamie

I typically stay at this property on my trips to the area. This time I was severely disappointed in my experience. Staff at check in we're unprofessional, loud, and rude to not just myself, but 4 other customers that were trying to get assistance during check in. The room itself was also disappointing as our door had issues opening everytime, the air conditioner barely worked (it wasn't even hot outside but we couldn't get the room below 72 degrees, 69 is the average we keep it on, I've never had trouble before or anywhere else), the bathroom had mold spots on the ceiling, the tub leaked constantly (we hadn't even run it or used the shower yet, but it was consistently dripping and audible), the shelf/structure that held the shampoo/conditioner/body wash was broken and trying to use the bottles caused them to fall off the wall, and in doing that, all the bottles were marked for 10/05/2025, so just interested to know how frequently those are expected to be changed or cleaned.

Though I love the location of the property, this stay over all was heavily disappointing and I'm not sure I'd make a return to it again.

Friends

10/10

Exceptional

26 May 2026

Kayla Patrice

The image showed a splash pad play area, but they dont have that they have a pool and hot tub now. But we loved it regardless and actually more then we would've like the splash park. Super close to disney, made the trip easier and lots of fun. We had a rental car, and they did make us do a 100 deposit, and pay 35 for parking at the hotel. The extra fees wernt stated when I made the reservations online and paid, so I think its important people know so they bring enough money. The food from the restruant downstairs was amazing, doordash also delivers to your door. Had a nice shopping area downstairs in lobby to buy food, drinks, stuffed animals, and more. Kinda pricey but good size and quality items.
I will say our room only had one available plug in open which wasnt near any bed which was difficult but we managed.

Family_with_children

8/10

Excellent

25 May 2026

Laura

Conveniently located near Disneyland. Staff was helpful to accommodate a room change for late check-in and early check-out. Room was generally clean, bathroom outdated, nice toiletries. Great price!
Main downsides were the fridge didn’t work so it ruined our food and bathroom floor was not clean- had hair on the bathroom floor when we first checked in :(
Might stay again if these issues were addressed but we were on a tight schedule and weren’t able to make changes.

Friends_and_family Family

4/10

Poor

25 May 2026

Omar

I tried to avoid checking in at the exact time. Reason for that is because I know how long it can take to check in with other people there also. So i decided to check in 20 minutes before. They said the room wasn’t ready. So I waited until 4. I came back a few minutes later just to be told I did not have my Suite anymore, it’s been taken… so I was down graded to a smaller room but they offered “free parking” which didn’t really help make the stay better. During breakfast there was a lot of rude and obnoxious staff workers. Every one of them were Hispanic, had attitude all the time. I would ask for something they’d just say “I don’t know” did NOT want to help. I tried to make my stay there as happy and polite as possible. Over all, I won’t go back, some people also weren’t happy, some I spoke too but this is my review.

Family_with_children

2/10

Poor

25 May 2026

Jocelyn

Worst customer service experience I’ve ever had at any hotel.

Family_with_children

6/10

Pleasant

25 May 2026

Evangeline

Clean room and good breakfast

Family

2/10

Poor

23 May 2026

Zaryn

We booked this hotel for my 30th birthday because it had excellent reviews and was conveniently located near Disney. However, when we arrived, the pictures on the booking website showed different furniture than what we actually received. Apparently, the hotel was undergoing renovations, which explained the lack of comfort.

To make matters worse, I had booked a week-long stay, and during that time, building three of the hotel was scheduled for maintenance. I understand that this was not the fault of the staff, but it still caused inconvenience. I had booked a king suite so that my brother could use the couch, as I was still breastfeeding and needed some privacy. Unfortunately, due to the maintenance work, we had to move rooms and were downgraded to a two-queen room. I didn’t feel like we received any understanding from them because the only compensation they offered was for breakfast.

The beds in the two-queen room were not comfortable, and the overall experience was quite disappointing.

I’ve attached two photos. One shows us filling our pack and play and hauling it to another room at 10:30 p.m. The other shows us squished into a smaller room.

Friends_and_family Family

6/10

Pleasant

22 May 2026

roberto

Hotel is going through a renovation. Last time I was here it was super clean.

Family_with_children

2/10

Poor

22 May 2026

Lizbeth

The last 2 days of my stay were doing a smoke/fire alarm testing super loud. My last day there was no power since 7:30AM and they give me a new room which was a total downgrade a much smaller room an there was no power in that room either I had to go back to the front desk for a third time and they gave me a new room which was also a downgrade to a smaller room

Family_with_children

6/10

Pleasant

22 May 2026

Norma

Ok…. I can not take away the amazing front desk clerks on arrival and departure. (Check in staff was more helpful and amazing though) :-) However, they are most definitely in need of upgrades… the fact that they can charge the prices they do is only because Disney is not far and it’s more “financially feasible” for a family of three+.. we did get upgraded to a “StarWars” room. It was mostly just posters and stickers on the doors and walls. We appreciated it because it was more room for three toddlers. Pool and hot tub was good and the separate kids sprinkler area was a good time for the kids. Again, staff amazing, Building, rooms, and hallways need major upgrades.

Friends_and_family Family

4/10

Poor

21 May 2026

Peyton Edward Shale

We stayed here for six nights and not once was our room cleaned like our bedding, towels and also the bathroom sink is in the main sleeping room? Not in the bathroom, very inconvenient place if you have kids or need to use the bathroom too get ready for the day, however it is a close walk too the park, but I wouldn’t recommend this hotel too anyone, there are way better places to stay close too Disneyland.

Family_with_children

10/10

Exceptional

20 May 2026

Justo

Clean everyone was helpful

Family_with_children

8/10

Excellent

18 May 2026

Linda

Room was okay, The bath faucet needs repair. We had to yank it to have it work, but even then it was tricky to get good temperature water. Furniture was almost broken or stuck. The building door was broken and our key kept stop working so we had to go to the front desk several times to switch it out to get in the building or room. The pool and water play area was nice for the kids. Breakfast food was decent, the staff was mixed, It was whether really nice staff or workers that were there to just do their job.

Family_with_children

2/10

Poor

17 May 2026

Luis

I did not like that the parking was charged every other hotel comes included.

Partner

10/10

Exceptional

16 May 2026

Triten

Holiday in gave me and my family a great experience at holiday in and would definitely recommend staying there

Family_with_children

8/10

Excellent

16 May 2026

Alyssa

The hotel wasn’t as clean as years past and the air conditioning was SO loud. But it’s a fine place to sleep if you’re spending most of your time in Disneyland.

Family_with_children

6/10

Pleasant

15 May 2026

Toni

The hotel was ok. Could use some remodeling. Only issue I had was with our key card entry. Keys only worked one time and I had to go replace after each use. I expressed my frustration with the front desk staff about the 3rd time but they did not seem to care or have a solution. So I just trekked down each day for new keys.

Partner

10/10

Exceptional

15 May 2026

Leslie

Very comfortable rooms

Family_with_children

2/10

Poor

14 May 2026

raelynd

toilets didn’t work in room room was dirty. They made a stink about accommodating to travel cribs in a room that I booked and called ahead to ensure could accommodate them.

Friends_and_family Family

6/10

Pleasant

14 May 2026

Carina

Staff was nice, helpful and efficient. Room next to the elevator basically sounded like an aircraft landing every 5 min. Elevator takes a light year to go up and down so we mostly had to use the stairs. Room was clean but lamp shades were broken as well as some outlets. No ice or water dispensers to be found.

Family

10/10

Exceptional

13 May 2026

Samatha Jo

Great hospitality and the splash pad was perfect for the kids

Friends_and_family Family

8/10

Excellent

12 May 2026

Michael

This hotel is old and it shows. It convenient to Disneyland which is its best quality. It’s average.

Partner

8/10

Excellent

11 May 2026

Max

Fast check in, clean room and quiet area even though at the time there was maintenance going on in the hallways.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Megan

Hotel was very clean, my only issue is the housekeeping staff doesn’t make your bed, empty the trash or give you extra towel towels. You have to specifically go to the front desk and ask if housekeeping can do that. Other than that one issue it was an okay stay.

Friends_and_family Family

8/10

Excellent

11 May 2026

Franklin

Convenient for a Disney trip. 10-15 minute walk to Downtown Disney. Friendly staff.
The elevators seem tired as they make a lot of noise.

4/10

Poor

10 May 2026

Ray

Price is good, not much outside of that

10/10

Exceptional

09 May 2026

Ramon

Rooms a little outdated but super close to Disneyland

Family_with_children

6/10

Pleasant

08 May 2026

sarah

Staff were extremely nice. Food was good. Room was filthy. Mold in bathroom. Extreme dust build up in room. For what we paid it was extremely disappointing.

8/10

Excellent

06 May 2026

Nathaly

Perfect for a Disney trip. The building we stayed in had some construction work going on but we didn’t get any interruptions. One of the elevators on the west side was broken but they have another one on the east side so no issues there. Staff was friendly and helpful

8/10

Excellent

05 May 2026

Brian

Staff is nice and a close walk to the park

Family_with_children

8/10

Excellent

05 May 2026

Melissa

Just didn’t have a good location but did not ask either

Friends_and_family Family

2/10

Poor

05 May 2026

Mackenzie

The hallways had ripped off wallpaper and missing pieces of drywall. Our room was in my opinion below standard cleanliness, the bathroom smelled like rotten eggs, it was unbearable. Would not recommend staying at this hotel

Friends_and_family Family

8/10

Excellent

04 May 2026

Vanessa

Close to Disneyland parks, about a 25 mins walk to front entrance. Nice staff and comfy beds

8/10

Excellent

03 May 2026

Jose

Partner

2/10

Poor

03 May 2026

Lucas

Don't book here or check in late. Staff messed up my stay that I had booked for a king sized bathroom and assigned my room to another guest and gave me a twin sized beds. They also couldn't get their key cards to work for me or other guests multiple times. They didn’t refund me or compensate me anything for the failure on their end. Book with another hotel that's not this location in Anaheim.

Partner

10/10

Exceptional

02 May 2026

Mykayla

Staff was super friendly and everything from check in to check out went so smoothly. We look forward to staying again.

Family_with_children

8/10

Excellent

30 Apr 2026

Nicole

It was a pretty decent stay. Elevators and hallways need some cleaning and some of the common areas. Spa was down for our stay, which was disappointing, but I probably will come back to stay. Price was reasonable.

6/10

Pleasant

30 Apr 2026

Jose

Staff has no customer service, especially the night manager. The pictures look nothing like the inside of the hotel. It looks like the walls have water damage all throughout the hallways, wall paper is coming off. The cleanliness is not there, stuff stuck and smeared all over the walls. The maids always took the towels but never replenished them. Only one elevator that is loud and noisy that you can hear in your room if you’re close to it. Wouldn’t recommend unless you don’t care about cleanliness. Only thing is it’s in good location to disneyland

Friends_and_family Family

4/10

Poor

29 Apr 2026

Lilian

Idk I the property is under renovation but the hallways were so dirty this hotel needs all of updating

Friends_and_family Family

4/10

Poor

29 Apr 2026

Rebecca

The building is dated and looks very different in person compared to the photos. We booked a suite and were disappointed with the condition of the room/furniture. The halls (walls, carpet, baseboards, and elevators) were in rough condition. There was remodeling going on during our stay so perhaps it will be improved but I wouldn't give it another chance unless I toured before booking.

Family_with_children

8/10

Excellent

29 Apr 2026

Jenette

The pool and splash pad were great, the walk to Disneyland was further than we liked so we only did that one day then drive to the parks the other days.

Family_with_children

6/10

Pleasant

28 Apr 2026

Kelly

There was a lot of active construction

10/10

Exceptional

27 Apr 2026

Brittney

Room was clean

Partner

10/10

Exceptional

27 Apr 2026

Taylor

Great hotel within walking distance to Disney, safe, and clean. Great pool, hot tub and even a splash park for little ones. Room was clean and up to date.

Family_with_children

6/10

Pleasant

26 Apr 2026

Cristina

Rooms along with bedding had a smell to the. The AC in my room only blew hot heat out. Front desk was ok. Hallway carpet smelled was visibly dirty and not very well placed. Considering I only had to use the room to sleep it was average on price about $150 a night. 15 min walk to downtown Disney district

Family_with_children

10/10

Exceptional

26 Apr 2026

Yesica

Family_with_children

4/10

Poor

25 Apr 2026

David

Upon my arrival I was checked in by a male employee at the front desk. he seemed disinterested and over his day. The room was mediocre. The thermostat in my room was temperamental and I was surprised to find out that beds are not made daily nor are you given new sheets each day as this is a \"request\". I was not informed this upon my reservation. I would not recommend this hotel.

Self

10/10

Exceptional

24 Apr 2026

Rene

Hotel was clean, breakfast buffet was well stocked with what you need to start your day. about a 20 minute walk to Disneyland.

Partner

10/10

Exceptional

24 Apr 2026

Robbie

A must stay when visiting Disneyland

Family_with_children

10/10

Exceptional

21 Apr 2026

Gustavo

Clean quiet conveniently located

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Regina

The check it was smooth however they did not have my reservation with 2queen beds available so they were able to accommodate me with a king bed and 2 complementary breakfast buffets …

Family_with_children

4/10

Poor

20 Apr 2026

Leah

The overpriced breakfast of scrambled eggs is pathetic. Pool is not usable outside of summer. Construction is going on (or perhaps the signs are just for the leakey ceilings and they want to pretend they're intentional). Surface lot parking is extortionate. Any problems with room will be dealt with eventually, after multiple calls to the desk and lasting issues due to poor response. Restaurant (very generous name) has very, very little food. Rooms have zero USB ports to charge things. Sadly they're still fresh 1990s designs with the massive technology of a plug in a lamp base. Just a pretty meh hotel for a $75/night hotel...for over $200/night?? Absolutely not. Will never return.

Family_with_children

10/10

Exceptional

19 Apr 2026

Katherine

Clean room. Quiet street. Quick walk to the Disneyland Hotel.

10/10

Exceptional

18 Apr 2026

Jennifer

Ubered to Disney… just to sleep it was great!

Family_with_children

2/10

Poor

16 Apr 2026

Sabrina

The rooms smell like mildew the hallways smelled like “infection” the water stood backed up after a shower the water also didn’t wanna stay hot. Just the worst hotel I’ve stayed at over all.

Partner

8/10

Excellent

16 Apr 2026

Stacey Marie

Only one staff member was moody

Family_with_children

4/10

Poor

15 Apr 2026

LaTecia

Run down. Over priced breakfast. Locks didn’t work on the buildings. AC wouldn’t drop the room below 74.

Family_with_children

10/10

Exceptional

15 Apr 2026

Kyle Robert

Easy quick walk to Disneyland to an security gate that seems to be rarely used. Hotel is clean and staff has been friendily. Highly recommened.

Partner

6/10

Pleasant

13 Apr 2026

Patricia

The hotel is in need of some sprucing up. Wallpaper hanging in some areas the walls were pretty dirty. The elevator was kind of dirty. Our rooms were clean and the beds are comfortable. Our dirty towels and garbage were picked up Daley but we had to ask for clean towels every evening when we got back. They have a breakfast brunch that runs between 19 and $22 per person. That’s a great way to start the day. They have quite a few things to choose from the fruit was really fresh and everything seemed to be hot. And the location really is perfect. It was about a 15 minute walk to Disneyland. The area around the hotel seems very clean and well lit for walking in the evening. There just doesn’t seem to be much pride in ownership of the hotel.

10/10

Exceptional

13 Apr 2026

Ellsworth

Friendly staff, clean rooms - same experience for 25 years!

Partner

4/10

Poor

13 Apr 2026

Alex

Drains were clogged and they never wanted to provide extra towels. Hotel is run down and seems like staff is over worked. Hall ways are dirty

8/10

Excellent

12 Apr 2026

Brent

Front desk staff was wonderful to work with and very helpful.

Partner

10/10

Exceptional

12 Apr 2026

Ashley

This hotel is my go to for a Disneyland vacation! Quick walk to the park and staff is so friendly !

Family

8/10

Excellent

11 Apr 2026

Bryan

Clean room, good location

Family_with_children

6/10

Pleasant

11 Apr 2026

Sacha

The bathroom shower was terrible it hardly sprayed and when you turned it to a narrow spray it was too hard to use. Sand was coming out of the faucet when water was turned on which was really strange… I think it was sand… did not bathe because of that. The building was excellent location to Disney, the pool
Area was nice and clean. Room was comfortable other than the shower issue.

6/10

Pleasant

10 Apr 2026

Toyea

Broken elevators. Base boards come off the walls attached with tape. Room not vacuum.

Self

8/10

Excellent

10 Apr 2026

Christian

The room was clean but a bit outdated T.V. was small compared to most rooms I’ve been in . The breakfast was good.

Family_with_children

10/10

Exceptional

10 Apr 2026

Wolfgang

Close to the parks

6/10

Pleasant

09 Apr 2026

Michelle

You can tell this hotel is older. There are some updates and the room was clean but not the nicest hotel. If you are coming for Disney and know that you'll just be sleeping here it is a good option. The beds and bedding were nice and looked to be on the newer side. The walk to the park wasn't too bad either. There isn't a park shuttle here though so keep that in mind if you have littles.

Family_with_children

6/10

Pleasant

09 Apr 2026

Wendy

The room was

8/10

Excellent

09 Apr 2026

Lasheilah

I had to have them come and clean my bathroom when I first checked-in. There was hair and dirt all over it.

Family_with_children

10/10

Exceptional

08 Apr 2026

Adam

I had a great experience and staff was incredibly kind and helpful.

6/10

Pleasant

07 Apr 2026

Evelyn

It’s under construction looked like, only one elevator working. And if was not under construction then it’s a falling apart place

Family_with_children

10/10

Exceptional

07 Apr 2026

Stephanie

Staff was always friendly and answered any questions we had. We didn’t use the bar or restaurant. The pool area was nice with sun and shade available. There were always towels available.
Our room was ok. As previous posters mentioned, you cannot walk around the bed by
The window because
The room is a bit
Small for 2 queens. That being said, the beds were comfortable and we worked
Around it just fine. I do wish the towels were a little more Substantial for a Holiday Inn. They are a little on the flimsy side. We were there for the amusement parks and it’s a great location for this.

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Jennifer

We were there for 2 night and each night the elevator in building 4 had something spilled in it. We left early the next morning and it still hadn’t been cleaned up.

But the beds were great! And the proximity to Disney was great.

6/10

Pleasant

05 Apr 2026

Galilea

Room was somewhat clean - the restroom on the other hand was a little dusty & dirty.

Family_with_children

8/10

Excellent

05 Apr 2026

Tracy

Room was nice and nice big bottles of shampoo, soup, and loction. It would have been nice to have breakfast included with the room price we ended up paying 21.00 per person for breakfast.

Family

8/10

Excellent

05 Apr 2026

Victor

Friendly and professional staff.

Family_with_children

4/10

Poor

04 Apr 2026

luis

Room service never came, water pressure was bad and the faucet was stuck in the bathroom

Family_with_children

6/10

Pleasant

01 Apr 2026

Dana

Rooms need to be updated, hallways were in disrepair. It was costly for what it was.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Kari

It was very friendly and we enjoyed our stay..

Family_with_children

10/10

Exceptional

01 Apr 2026

Cheyanne

There was a great selection for breakfast! I loved that they had pre-made French toast, pancakes, or waffles and rotated different ones each day. We were missing a shower curtain but the staff immediately remedied it. The pool, splash pad, and hot tub were perfect hang out spots when we weren’t at the parks. Also not a far distance from the park so we could skip the parking fiasco that is Disney. You can also see the fireworks from the hotel. Would stay here again!

Family_with_children

4/10

Poor

01 Apr 2026

DOREEN

Our room was next to the laundry room. We heard the machines all night. Property is old and it shows. Will not stay again.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Breanna

I really liked the pool and the splash pad at this hotel. Everything was clean and well-maintained. The splash pad didn't turn on on our last day there, which was a bit frustrating, but it only happened then. The rooms could be cleaner and more up to date, but they did the job. I did not see any cause for concern in the room. The hotel is about a 15-minute walk to Disney. The breakfast buffet is $21 a day and not worth it. It was basic and not many options, especially for $21. It is cheaper to just buy breakfast at Disney. Overall, I would stay here again.

Family_with_children

8/10

Excellent

31 Mar 2026

Jay

Staff were nice, room was clean, although small. Breakfast and pool were good. Paid parking wasn’t great because it’s not a secure parkade, just an open lot with no security. Overall it was a good hotel and experience. Ideal property for people visiting Disney land

Family_with_children

10/10

Exceptional

30 Mar 2026

Alyssa

Clean room friendly staff

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Brandon

This is a wonderful hotel and a very safe walk. Nice and quiet. Great staff