Baymont by Wyndham Henrietta/Rochester

United States , Rochester - NY
Henrietta, 905 Lehigh Station Road
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100 reviews shown

2/10

Poor

18 Jun 2026

Kimberly

Do yourself a favor and don't stay here

Self

6/10

Pleasant

18 Jun 2026

Mark

Good basic hotel. Breakfast pretty slim. Good for the price

Partner

2/10

Poor

18 Jun 2026

Dawn

We rented three rooms two for the entire weekend one from Saturday to Sunday

My room had adjoining room with strangers and the door did not go to the bottom so you could see into each other's rooms and I could hear everything that was going on all night in their room and it kept us up, my room had bugs, and I was told that they cannot help because the cleaning staff was not available so they gave me a spray bottle and tokd me that I can borrow it to kill the bugs. Their exact quote was, \"ew, oh Man that stinks. Unfortunately, the cleaning staff isn't here right now so will give you this so you can spray the bugs.\" we did not have soap. Two of the towels that were left folded in our room were dirty and the bathroom smelled like sewage.

The second room was a little better, but again no soap was given and there was no place to even put soap once it was opened

The third room also had no soap or shampoo, and when they arrived at the hotel, I happen to be in the lobby and the person behind the desk overheard us talking and said oh your family, let me check if I can get your rooms close together, but could not due to the fact that it was all booked up. Which was fine. We didn't it but appreciated the offer.. upon reviewing the valve when she entered the room he realized they charged her $30 and then also noticed the sheets were dirty so she went back to the desk and he offered to give her a $30 back because of sheets. The refund was not given

Family

10/10

Exceptional

15 Jun 2026

Jose

Muy limpio y comodo

Family

2/10

Poor

15 Jun 2026

Patricia

Many issues with our stay . We had three rooms total for our group . The sheets were stained so bad in one room that the guests there opted to stay elsewhere. There was no hand soap in the bathroom . I guess they expected us to use the body wash from the shower . Shorted us towels . Was glad to see no carpeting in room as carpeting in hall and stairwell looked like it had never been vacuumed or cleaned . But unfortunately the laminate floor in the room wasn’t clean either . Air conditioner was old and noisy right next to bed so it was hard to sleep . We definitely won’t be back and this bad experience makes me leary to stay at a Wyndham again .

Family

6/10

Pleasant

13 Jun 2026

ROBERT

Very small room problem with the toilet. We were cramped.

Partner

10/10

Exceptional

12 Jun 2026

Eric

Great place breakfast could be bigger variety

Self

6/10

Pleasant

12 Jun 2026

Kavitha

The room was clean but very tiny. Not any space to place a large suitcase. There is no phone in the room so was not able to call the front desk for any issues or questions. There is also no elevator so I had to walk up with my 2 suitcases to the second floor. Upon entering the second floor from the stairwell there is a laundry machine and dryer in the open space and the smell was not pleasant and the floor was not clean. In the room the bathroom is very tiny and after I took a shower I noticed water was leaking all over the bathroom floor. There is no water bottles in the room so I had to purchase a water bottle from the vending machine on the first floor. The alarm clock in the room was not plugged in. The soap by the bathroom sink is a body wash dispenser and it was empty so I had to use the body wash dispenser in the shower to wash my hands. There were only 3 pillows on the bed.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Darrell

Great stay on my way to Vermont

8/10

Excellent

11 Jun 2026

Ronnie

Room was clean sleep well

Friends

10/10

Exceptional

10 Jun 2026

Natalia

We went on a business trip for three days and stayed at this hotel. Everything was great and very clean. A special thank you to the staff who prepared our room—they did an excellent job.

The staff was friendly and helpful, and the food was good for the price. We had a very pleasant stay and were happy with our experience.

We will definitely stay here again next year when we return.

Thank you!

Partner

6/10

Pleasant

09 Jun 2026

John

I can give 5 stars for cleanliness and value. But this is a 2 star property. Small rooms, no closets in the rooms (just hooks on the wall), limited breakfast, elevator not working, etc.

Partner

10/10

Exceptional

09 Jun 2026

Maria

Bueno

Partner

10/10

Exceptional

08 Jun 2026

Sofia

Newly-decorated and stylish. Easy access from the highway and close to shops (Walmart/Target). Staff were polite and efficient. The bed was super comfy. Linens and towels were immaculate. Breakfast was a nice bonus. Very reasonably priced!

Self

6/10

Pleasant

07 Jun 2026

Jeffery

Clean, convenient, but Spartan. No juice at breakfast, for example.

Self

4/10

Poor

07 Jun 2026

Conroy

Place wasn’t what I expected it was old no elevator it was just not a good recommendation

Family_with_children

10/10

Exceptional

06 Jun 2026

Barbara

The property was clean, well maintained, food was good, coffee was hot! Overall I really enjoyed my stay

Self

10/10

Exceptional

04 Jun 2026

Keith

Staff was very nice. I was close to a lot of restaurants.

Self

8/10

Excellent

04 Jun 2026

Lawrence

It was a basic room but was comfortable. Door didn't close on its own so you had to make sure it was locked before you left.

10/10

Exceptional

03 Jun 2026

Dale

We really really enjoyed the cleanest of the motel

Partner

6/10

Pleasant

03 Jun 2026

Donna

AC was fine, parking & coffee were good.Room was like the size of a single college dorm room. Paper thin walls, with connecting door to next room. Those guests left TV on all night. Terrible sleeping. Pot light was held into ceiling with masking tape. RM242

Partner

8/10

Excellent

02 Jun 2026

Glenn

It was ok

10/10

Exceptional

01 Jun 2026

Mary Ellen

Will be on my list for every visit. Great little budget hotel. Highly recommend.

Self

10/10

Exceptional

01 Jun 2026

Mary Ellen

Nice, clean budget hotel for budget traveler's. Great staff. Hot breakfast every day. Walk in showers.
Down side: I was in Room 125 and 126 located in the hallway across from the ill placed ice machine. Noise all night and early every morning. At some point the fire alarm went off so all the fire doors closed. There were two in my hallway....so two doors banging every time people came to access the ice machine. Staff never rectified and seemed oblivious. Very frustrating due to lack of sleep. I finally complained they did put in a door stop right away. This was a situational problem so I don't hold it against the facility but did feel that staff should have been more aware...

Self

4/10

Poor

01 Jun 2026

Richard

There was no hand soap in my room when I arrived. The property is pretty well worn overall and really shows its age. Breakfasts ended early. You get what you pay for

Self

10/10

Exceptional

31 May 2026

Swar

Everything was just perfect

Friends

6/10

Pleasant

31 May 2026

WmJ Brasca

This place was a big, fat NO! Do you have an elevator? NO. Can we have first-floor; wife had back surgery? NO. Can we change rooms to first-floor for second night stay? NO. Can I have change for the laundry machines? NO.
Staff seemed very uninterested in making any accomodations or handling requests.

Friends_and_family Family

8/10

Excellent

31 May 2026

Himeka

This place is always amazing when I stay here, definitely didn’t like seeing several roaches in my bathroom and 1 on my bed.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Deborah

Clean and fresh smelling room.

8/10

Excellent

29 May 2026

LISA

For a very affordable place I enjoyed my stay here. The room was clean and comfortable. The whole place seemed very clean. The staff was helpful. I thought it was very convenient to good places to eat. I would stay here again.

Self

6/10

Pleasant

29 May 2026

Kristin

Was what I expected for the price.

Self

8/10

Excellent

28 May 2026

Sarah

Clean and comfortable, and quiet, too! Decent breakfast- very nice for the price!

Self

6/10

Pleasant

28 May 2026

Frank

There was a long black hair in my bed. I put it in a coffee cup and showed it to the front desk. I was told it would have been from the person cleaning the room and changing the bedsheets. There was nothing offered, when I suggested it was not a good sign for any lodging place and a Baymont property.

Self

8/10

Excellent

27 May 2026

Hamza

Room was super clean, hotel was clean too. Breakfast was ok. Only thing was that we had to switch rooms due to no hot water in our room and was missing soap in our bathroom. Otherwise, it was an overall good experience.

Partner

2/10

Poor

27 May 2026

Hope

stay somewhere else

Partner

8/10

Excellent

26 May 2026

Jillian

It was fine for a night. Staff at the check in was super friendly. Breakfast was meh. Room was clean and comfortable. Toilet ran most of the night but the renovations looked nice.

Friends_and_family Family

8/10

Excellent

24 May 2026

Brian

Very clean small room. Beds was comfortable

Self

10/10

Exceptional

23 May 2026

Tiyarong

Great

10/10

Exceptional

22 May 2026

Chris

Switched to this hotel after two nights nearby. For the same price, a much better experience! The staff was particularly friendly and helpful.

6/10

Pleasant

21 May 2026

Lorie

Must request house keeping in advance before arrivals. One staff member lied and said they didnt work there when I found out they did. It was apparent they didn’t want to help me with my need.

Friends

8/10

Excellent

19 May 2026

Spencer G.

I was in town helping my daughter move out of her dorm room at RIT. This was close to the school and convenient.

Self

6/10

Pleasant

19 May 2026

Martha

Breakfast was not always complete. Had to ask for certain things. The heat/air was difficult to regulate. The shower leaked all n over tue bathroom floor. We had to dam the flow by putting towels down so the water would be contained. Our room was clean, and extra towels were cheerfully given.

Partner

4/10

Poor

19 May 2026

Ann

It started off bad and finished just as bad. There was one employee checking folks in and unfortunately she was either new or clueless on how to do the job. When I say it took at least 30-40 min to check in I’m not exaggerating. The folks ahead of me tied her up forever and when I finally got to check in I learned why. She swiped my card no less than 4 times. First said I was declined (it wasn’t) then kept saying it was a computer issue. Room was ok but small. Woke up early with a strict timeline only to find out that there was zero soap/body wash and shampoo. Only one towel for two people. Husband went down 3 times but no one was at desk. Ended up trading toilet paper in hallway for body wash. Seriously! Went to grab a quick bite from their breakfast area so we could hit the road and nothing was working except waffle maker. A circuit breaker popped but the employee that was working the area didn’t speak a word of English so she didn’t understand anything we all were saying. The hotel is definitely not worth the price we paid. And then there wasn’t even anyone to complain to. Honestly a partial refund should be given.

Partner

2/10

Poor

18 May 2026

Nielsson

Reserved a double and room only had one bed. We went down to ask for extra blankets and pillows and were told sorry we are sold out. No toilet paper. Pretty bad experience

Business

2/10

Poor

18 May 2026

Ryan

Absolutely poorly kept room and rude staff. Upon going into the room, we noticed the bed had large, brown stains across it and that the toilet was leaking. When asking staff at the desk if we could have another blanket since ours was stained, we were told that it was “Just a stain”. After that, someone appeared to have come in our room even with a do not disturb tag on the door, as things were moved around and the tv was off, when we left it on at a low volume. To make sure the tv’s weren’t on a timer, we muted it and left it on before going out for approximately the same amount of time, only to come back to the tv still on. The building was poorly kept all around, with dirty floors, broken items around the hotel and rooms, a stench of marijuana throughout the building and a burnt stench from the air conditioner.

Partner

6/10

Pleasant

18 May 2026

Jacqueline

It is dated and needs a bit of TLC. Floors needed to be swept and there was absolutely no hand soap in the bathroom - we had to use the body wash in the shower to wash hands. When we let the front desk know about this, the floors were clean by the time we returned to the room but hand soap was still missing - 2 hand lotions, no soap. There was also only 1 bath towel - were we supposed to share?!? The bed was clean and comfortable. The real problem here is that this hotel is very short staffed, only one person working all evening. Breakfast offerings were very basic and certain appliances were not working properly - again, short staffed.

Partner

4/10

Poor

17 May 2026

Charles

They do not have an elevator, the place was dirty.

Family_with_children

4/10

Poor

17 May 2026

William

We paid extra to have a 'walk-in shower, only to find every room has the same. We are both in our 80s and there were no ground floor rooms available - ups two flights, and no elevator. The condition of the place is poor. Cheap materials and novice workmanship. Room was less than half the size shown in the photo. Vending machines only ion the foyer, took our money and gave no produce. Desk clerk claimed he could not help. NEVER AGAIN.

Partner

4/10

Poor

17 May 2026

Elizabeth

Room was not cleaned, I had to ask for fresh towels, there was no hand soap, and the shade was broken so I was in perpetual darkness. Also I asked for an extra comforter and they said they did not have any!! Not a do over.

4/10

Poor

17 May 2026

Tracy

It was ok. Could have been alot better. I would not choose this place if i had a longer stay

Family_with_children

4/10

Poor

16 May 2026

Teresa

Our room had no soap in the shower or for the sink. There was no ice bucket. When I called the desk, she told me she couldn’t leave the desk. I went down and she found me some soap, but no ice bucket. Finally one of the floor attendants got us one. We stayed 2 days, when we’re gone for the day and came back our room was not cleaned, no new towels. I asked about this and they said I needed to request to have the room cleaned. No one told us this at check-in. I had to ask for towels since they only gave us one bath towel to begin with. The front desk staff was very unhelpful. I would not stay there again or recommend to anyone

Partner

6/10

Pleasant

16 May 2026

Anwar

The room was clean and comfortable queen bed with basic breakfast

Partner

6/10

Pleasant

15 May 2026

Christopher

The hotel was pretty clean and modern. I would have rated it higher except for a couple of reasons. I asked the front desk to have maintenance fix the blind on the first night. The next two days, same thing. I finally fixed it myself so the blind would stay up and let some light in the room. The microwave door also didn't open easily and my TV was older. The one across the hall had already been updated. Little things but they are needed for the 4th star. As far as the breakfast area, Monday was good, nicely stocked. Tuesday not as much and by Wednesday it was pretty lame and Thursday there was hardly any variety available. They did restock by Friday but they need to be stocked better during the week. I would stay there again

Self

2/10

Poor

15 May 2026

Nicholas

First, be warned: THERE IS NO ELEVATOR IN THIS HOTEL, and the stairs are steep. Also, a room for two is actually set up for one person: one desk chair (and a small square rolling ottoman that tips). Someone sitting at the desk blocks the other occupant from getting through. And the hotel supplies only one bath towel unless another is requested the night before. There was no hair dryer in the room. There was a large hole in the wall in our room with the insulation showing. There was no closet -- only three pegs on the wall, and no place to put toiletries in the bathroom. The room is cleaned and towels changed only if requested the night before. There was no dresser in the room -- only three cubbyholes. The dining room was inadequate for the crowds and laid inconveniently (for example, the milk was placed far from the coffee).

Friends_and_family Family

8/10

Excellent

15 May 2026

Daniel

I had a good stay,staff was great. Only big issue was the breakfast as there was nowhere available to sit. I enjoyed my visit.

Partner

4/10

Poor

14 May 2026

Edward

No hot water the last day at 430 am. Sorry towel in Room when I arrived

2/10

Poor

13 May 2026

Christopher

I Guess you get what you pay for but this place is awful. Horrible smell in room, filthy uncleaned room, breakfast is a joke. Pay a little bit more money and stay anywhere else

Self

4/10

Poor

13 May 2026

Ana

Hotel very run down. Would not recommend

Partner

2/10

Poor

12 May 2026

Emilio

One of the receptionists was cool, but the hotel is literally a mess. They say the rooms are non-smoking, yet the first room I got reeked of Marlboro cigarettes — it was like a literal hotbox of smoke. Then the second room I got, because I refused to stay in the first one, was a complete mess. The sheets weren’t even cleaned, and housekeeping clearly doesn’t bother changing them. The comforter had stains, and there were literal cigarette burn marks all over it. That’s honestly so gross and unprofessional. They don’t even bother switching to clean comforters.

The beds weren’t even comfortable either. The toilet had a leak as well, and there wasn’t even any hand soap provided. The only nice thing was that there was a hairdryer in the room.

I’d honestly suggest spending a little more on other hotels when visiting Rochester instead of this one. I definitely took an L on this booking.

Partner

8/10

Excellent

11 May 2026

Tyler

Parking was free and there was plenty. Staff were very nice and accommodating. The staff member who checked me in was excellent and he was super kind and helpful! My only complaint is that I requested to have my linens changed, but they did not change the linens. They did offer to move my room, but I just requested for fresh linens and changed them myself. Hotel was very clean. Breakfast was limited, but it was free and tasty. All in all I would stay here again.

Partner

10/10

Exceptional

11 May 2026

MARIA GABRIELA

Was so perfect location from 5 minutes away for all the places that I went. Clean room / the only thing was the breakfast place is so tiny for all the guests. I recommended the hotel . I stayed 3 nights. The price was ok . I will de finitely stay there again. Thank you staff . I travel from Washington DC

10/10

Exceptional

10 May 2026

Dawn

This was my 2nd time staying here and it was a consistent experience. the hotel itself has some wear and tear, no elevator and no carpeting in the halls or rooms so it can be a little noisy. The breakfast is just ok, the room is also just ok, there hasn’t been hand soap either time in the bathroom. Just two bottles of lotion near there sink and the shower has showed gel and lotion. So much lotion!!

The hotel staff, however is amazing. The young man who checked me in both evenings, is a 5 star employee. He made me feel comfortable and he was the deciding factor for me whether I would stay there. The hotel looks and seems a little seedy and the price point is lower than I usually go as a woman traveling alone. But, he so was professional and lovely at check-in, that I felt that I would be safe there and so I stayed and returned. He was equally kind and welcoming on this past stay. The breakfast staff and the room staff were also friendly in the halls.

I think the hotel is a bit worn down, 2-3 start but the warm and welcoming staff make it feel like a 4 star experience. I’ve stayed at luxury hotels where the staff wasn’t nearly as polite and warm.

2/10

Poor

10 May 2026

Monica

I do not recommend this hotel. There was some kind of miscommunication, and our room was switched from two beds room to one without any notice, even though there were three of us. The hallways had a very strong air freshener smell that seemed to be covering up lingering smoke odors, which also reached the rooms and was overwhelming at times. The bathroom door wouldn’t fully close, and the hotel was extremely noisy both inside and outside the room. I could clearly hear footsteps from the room above me and I could barely sleep.

4/10

Poor

09 May 2026

Tina

No elevator and we were on the second floor - room was dirty and clearly not well maintained - the breakfast area was extremely small for the number of rooms in the hotel and not well stocked.

4/10

Poor

08 May 2026

Katie

Our room had a weird smell, the shower leaked and there was no hot water the last morning.

10/10

Exceptional

07 May 2026

Rasheeda

I enjoyed my stay here, the staff was friendly, it was quiet, the bed was comfortable and the exit was right next to my room for easy access to my vehicle. I would definitely stay here again.

Partner

4/10

Poor

07 May 2026

Christian

It was very loud and hard to sleep.

Self

2/10

Poor

07 May 2026

Andrew

I don't know why but I was supposed to pay a check in but they had already taken the money off my credit card before I got there. To this date they still haven't refunded day $50 security deposit and I can't reach anybody to talk to with about it. I don't know what cleaners they use but it is not a very pleasant smell overall for the short money it is equivalent to a pay by hour motel in an inner city.

Partner

10/10

Exceptional

07 May 2026

david

Clean room

Partner

2/10

Poor

04 May 2026

Regina

Our room still looked under construction!!! The shower leaked onto floor and when discovering how found mildew….. the floor of the room turned our socks or feet black from the dirty floor. Lose wires in the wall.

Checked out a day early due to conditions of room and hotel. Was told I could not get refunded for checking out early thy it would be up to hotel.com and then hotel.com told me the hotel should have given me a refund and only charged me for one night !!!!!!!!!!!!

Friends_and_family Family

10/10

Exceptional

03 May 2026

ARLINE

Some areas need paint between floors

Self

6/10

Pleasant

01 May 2026

Patrick

The thermostat wasn’t working so it was cold but other than that, it was a good space.

Self

8/10

Excellent

28 Apr 2026

Himeka

Everything was amazing. I just had very noisy neighbors and after driving from NC to NY all I wanted was quiet and sleep

6/10

Pleasant

28 Apr 2026

Michael

To begin with- the final room was ok, very small but livable, missing toilet paper, and 80 precent clean- Good for the price.
the first room was filthy; not cleaned since last visitor, so they switched me, the key was working on and off, drink machine - you better have dollar bills- not updated, however, for the price, it is very much makes sense. The good thing is you have Tim Hortons Taco Bell McDonald’s, Burger King chipotle and others right near by. So my overall experience, I would say 3/5, to be generous I’ll give it 3.5/5 - because of the price! parking spots are plenty.

Self

4/10

Poor

27 Apr 2026

Elaine

The room was relatively clean but there was no hand soap (the front desk told me that didn't have any), the phone in the room didn't work, the bed was creaky, and the walls (and ceiling) were very thin. I woke up to some very loud talking and music multiple times during my two-day stay, I thought it was the room beside us but the bulk of the loud music turned out to be the staff. The breakfast was scarce and sketchy (the eggs and sausage looked very questionable). The front desk staff weren't overly helpful but they were friendly. It was a budget-friendly price, but I will not be staying there again.

Family_with_children

6/10

Pleasant

27 Apr 2026

Cheryl

The room was clean, and the staff quickly fixed things like my card not working to open the door my second day. No coffee maker in room and the microwave platter didn't turn properly. There are no elevators so if you are disabled request a first floor room.

Self

2/10

Poor

27 Apr 2026

Ajit

I didn't like the place at all and actually checked out within an hour of checking in. I was told by expedia that I would get a refund but didn't receive one. I was assigned a room on the second floor but there was no elevator. Access doors locks were not working and the door was catching. I also saw a lot of random workmen going in and out of the hotel and hallways which made us feel unsafe. The room was smaller than I originally booked. The bathroom flush kept going on its own and the sink and the WC cistern were wet.

Partner

8/10

Excellent

26 Apr 2026

Amanda

It was fine. The property itself is worn - loose veneer, hallway not super clean. The room was clean enough and the bed was very comfortable. I had read previous reviews and brought earplugs and an eyemask, both of which were quite helpful.

Partner

8/10

Excellent

25 Apr 2026

Amy

Room was clean and well maintained.

Friends_and_family Friends

4/10

Poor

25 Apr 2026

Lawrence

The reason I rated my stay so low was that on two of the five nights, there were very noisy people in neighboring rooms. On one night, a couple was having a fight that included screaming, yelling, and crying. It also sounded like there was physical roughness. It lasted about 20 minutes and made it difficult to sleep for a lot longer than that. The next night there was a loud group of people an about 3am that sounded drunk. Lots of swearing and laughing and some singing. This lasted about 30 minutes. I did not know what I should do. Maybe I’ll should have called the front desk, but I didn’t.
Everything was fine on the other days.

Self

10/10

Exceptional

25 Apr 2026

Evelyn

Good

Self

10/10

Exceptional

24 Apr 2026

Murtaza

The room was very neat and clean. No odors like some other hotels. Staff was helpful and flexible with the checkout time. Overall we had a great stay and would definitely come again

Family_with_children

10/10

Exceptional

23 Apr 2026

rodney alfred

Upon arrival, no toilet paper in the room.
Check-in time scheduled but not allowed to until almost 5:00 PM

Self

6/10

Pleasant

22 Apr 2026

Nicole

The deodorant they y

10/10

Exceptional

21 Apr 2026

Richard

TV should have access to local channels ABC, CBS, NBC.

8/10

Excellent

20 Apr 2026

Debra

Parking was ok...no pool here

Partner

8/10

Excellent

20 Apr 2026

Holly

The motel was very clean and beds were very comfortable. There was a bit of noise from the adjoining rooms, but that is probably due to the age of the building. There were some decent options for dinng nearby

Friends_and_family Family

2/10

Poor

20 Apr 2026

Lashawn

Dirty sheets , toilet leaking wasnt up to par

Self

2/10

Poor

18 Apr 2026

Stephanie

No pool!

Family

10/10

Exceptional

16 Apr 2026

Gloria

10 out of 10 would stay again

Partner

2/10

Poor

15 Apr 2026

Anatoliy

Terrible service... Terrible attitude... Front desk lady ( she didn't give me her name) super extra nasty. Manager name Angel is no help.
I was kicked out of the hotel after staying there for 2 days and booking an extra shirt night because I came downstairs to sign the paperwork at 11:20 a.m. instead of 11:00 a.m.
Never again.
Most important thing is you need to see a chiropractor after sleeping on the mattress like they have.
Stay away.

Self

8/10

Excellent

13 Apr 2026

Amy

I was in what's called an accessible room. The bed is very high to get on and the shower head is extremely high. Also the walkway going to the property has a number of cracks.

Self

2/10

Poor

12 Apr 2026

Justin

The hotel cancelled my reservation for 5 room 1 hour before I arrived, then sold the rooms. I had to scramble to find housing for 10 people. I will never use this hotel again.

4/10

Poor

12 Apr 2026

Jamie

We had to share a towel, there was not enough large towels. The hotel did not have any extra blankets when we asked. It got incredibly cold in the room, we didn't realize how to turn on the heat until right before we left.

There was no blow dryer, though they said there would be one, be aware that a lot of people are smoking weed in their rooms so it smelled like weed everywhere.
The free breakfast was OK I guess.

The toiletries smelled nice. The room was pretty clean.

6/10

Pleasant

12 Apr 2026

Emmanuel

Pros
- Location
- Room Size, TV, Microwave, small fridge available
- Parking was plentiful and simple
- Heating and Cooling very good, guest operated
- There was some kind of breakfast. I did not partake, but I did see other guests having food
Cons
- Damage to various parts of room.
- Check-in not ideal. 3pm is hotel policy. At 330pm room not ready, key in hand at 350pm.
- Staff provided the typical upstate insincere politeness mixed with a touch of sass.
- Pre check-in was useless.
- No bar soap or hand soap for sink.
- Toilet flushed usually by 3rd try.
- Shower spilled over onto bathroom floor.
- Show basic with a very low flow, interestingly short duration of hot water and the body wash ran out.
- Hallway smelled of weed, air freshener and bottom
- An absolutely unnecessary text at 7am asking when we planned to check-out.
- Other guests ranged from older travelers to families on college visits to people you would typically want to avoid or who seemed to be planning to film an \"amateur film\"

Overall a very basic place to stay. Definitely between 2 an 3 stars only. Closer to 2 stars. They slapped the name Wyndham on some janky motel and do the bare minimum.

Family_with_children

6/10

Pleasant

11 Apr 2026

Hannifer Z

Upon entering the Reception area, the rug in front of the reception desk was visibly dirty. Also the door handle to my room had white dust on it. The property needs an uplift.

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Greg

I didn’t even know about the pool! The room was to be ready at 3 but we had to wait over an hour for it to be cleaned. Last I wish that had an elevator. Carrying our luggage up a flight of stairs was hard because my husband and I are in our late seventies

Partner

8/10

Excellent

08 Apr 2026

Katie

The staff is always so friendly and helpful !

Self

6/10

Pleasant

07 Apr 2026

Terry

No pool. No laundry room