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Holiday Inn Express Irondequoit

Rochester - NY · United States

2200 Goodman St. NView location

7.6/10Very good1,000 Reviews
Cleanliness7.8/107.8
Service8.2/108.2
Comfort8.0/108.0
Condition7.6/107.6
Location8.8/108.8
Neighborhood8.2/108.2
Value7.8/107.8
Amenities7.2/107.2
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Irondequoit

Holiday Inn Express® Hotel Irondequoit boasts an excellent location near some of Rochester New York's most popular attractions. Guests appreciate being close to the beaches of Lake Ontario, the Genesee River and Irondequoit Bay during the summer at Durand-Eastman Park.

Guests can also explore the Seneca Park Zoo, the Seabreeze Amusement Park, The Strong National Museum of Play, and the Rochester Museum and Science Center. Corporate travelers enjoy our business center and close proximity to Greater Rochester International Airport and an array of businesses.

If you're in the mood for shopping, be sure to check out the Marketplace Mall, home to several upscale stores and restaurants. If you are looking to unwind spend the day in Finger Lakes Wine Country or the beautiful 150 acre Highland Park.

Our Rochester accommodations include free WiFi, Complimentary Breakfast Buffet, on-site fitness center, and heated indoor pool. Relax in your guest room with comfortable bedding, HDTV’s with premium channels, well-lit work area, and much more. Let us help you plan your Rochester New York getaway.

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We can’t wait for you to arrive.

Located in Rochester (Irondequoit), Holiday Inn Express Rochester NE- Irondequoit by IHG is within a 10-minute drive of Genesee River's High Falls and Rochester Museum and Science Center. This hotel is 3.9 mi (6.3 km) from Strong and 4 mi (6.4 km) from Lake Ontario.

Make yourself at home in one of the 66 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 100.00 per stay
    • Pet fee: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Rochester General Hospital 2 km / 1.3 mi
Durand Eastman Park 3.2 km / 2 mi
Genesee River 4.3 km / 2.7 mi
Maplewood Park 4.6 km / 2.8 mi
Main Street Armory 4.8 km / 3 mi
Irondeqouit Bay State Marine Park 4.9 km / 3 mi
Rochester Auditorium Theater 4.9 km / 3 mi
Village Gate 5 km / 3.1 mi
West Herr Performing Arts Center 5.1 km / 3.2 mi
Seabreeze Amusement Park 5.2 km / 3.2 mi
ARTWalk 5.3 km / 3.3 mi
Kodak Center for Performing Arts 5.4 km / 3.3 mi
Seneca Park Zoo 5.5 km / 3.4 mi
Memorial Art Gallery 5.5 km / 3.4 mi
Rochester Museum and Science Center 5.7 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 66
  • Number of floors (main building): 3
  • Double rooms: 47
  • Suites: 25
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 25 more facilities & services
  • Wi-fi
  • Car hire
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • Shop
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • Printer
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • FitnessExtra charge
  • Golf
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Express Irondequoit

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer
    • Bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 26 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable14 photos

    Holiday Inn Express Irondequoit

    DOUBLE TWO QUEEN BEDS

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Irondequoit

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom
    • Hairdryer
    • Microwave
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 23 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable3 photos

    Holiday Inn Express Irondequoit

    Room TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Bathroom
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 23 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Irondequoit

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Safe
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 23 m²ROO.ST
    Room STANDARDPhoto unavailable6 photos

    Holiday Inn Express Irondequoit

    Room STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 23 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable3 photos

    Holiday Inn Express Irondequoit

    DOUBLE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 23 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Holiday Inn Express Irondequoit

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • Bathroom
    • Hairdryer
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Irondequoit

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Irondequoit

7.6
Very good
1,000 Reviews
Cleanliness
7.8 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
8.8 /10
Neighborhood
8.2 /10
Value
7.8 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
23 Jul 2026
Tracie
I checked in with an employee who mentioned that he was new. It took over 20 min. He was having issues with checking me in. Then he was having issues with my credit card. No problem... I was patient. We put our stuff in the room and went out for the evening. When we came back, the room keys did not work. Went back to the front desk where a nice woman was working. She checked and said the system didn't show that I had ever been checked in and they had assigned that room to another guest! We got it straightened out, and we got back in the room. But, I was not planning on spending nearly an hour at the front desk for a one night visit.
10/10
Exceptional
21 Jul 2026
Kelly
Would go back!
6/10
Pleasant
19 Jul 2026
Alicia
Overall, my stay was okay. The location was excellent, and I really enjoyed the amenities and the breakfast. However, the hotel could have been much cleaner, as the room and some areas didn’t feel well maintained. With better cleanliness, it would have been a much better experience.
Family
8/10
Excellent
05 Jul 2026
Troy
Great breakfast and pretty clean
Family_with_children
6/10
Pleasant
03 Jul 2026
William
The first thing I noticed upon entering the hotel was the very strong chlorine smell coming from the pool area which was right off the lobby. It caused my eyes to burn it was so strong. Despite having 3 floors there was 1 elevator. As for the room, it ess comfortable but I like to have coffee in the am when I first wake up and there was no coffee maker. The icemaker was also inconveniently located on the first floor near the pool. The staff was helpful and the breakfast was very good, probably the best part of the stay.
Friends_and_family Family
2/10
Poor
03 Jul 2026
Sharizt
Bed bug stains were found in room and when I complained I was kicked out (this was the first morning after checkin) and was refused to give my money back
It was disgusting and the staff was very ghetto starting with the manager Kimmie. Staff also told me after complaining about bed bugs that the exterminators were there that morning due to other complaints but manager told me she didn’t care and we had to leave
Friends
10/10
Exceptional
12 Jun 2026
Douglas
Very nice place clean helpful staff good breakfast
Self
10/10
Exceptional
12 Jun 2026
Marie and John
Stayed in a room with a king bed and a roll-in shower. Stay was xcellent! Breakfast bar was also great. Will be very happy to stay there again.
Partner
10/10
Exceptional
12 Jun 2026
Andy
Excellent horel
Family
10/10
Exceptional
12 Jun 2026
Craig
I am very Pleased with the the accommodations every time that I stay at this hotel . The rooms are always kept clean and comfortable , great parking and the continued helpfulness of Management ( Erica ) and Front Desk Staff ( Robert and Lashaunda ) .... GREAT TEAM ALL AROUND 👌👍 .
Partner
10/10
Exceptional
11 Jun 2026
Nga
Great staff. Quiet place but need water for guess into the room before check in. Breakfast ok. Room is ok not really dirty but not really clean.
Only staff front desk is very great.
Friends_and_family Family
8/10
Excellent
10 Jun 2026
Kim
Super nice staff that knew the area and were very helpful with directions. Clean cozy room. Everything worked well. Great breakfast
Partner
10/10
Exceptional
28 May 2026
Priscilla
The room was nice, the bed was comfortable. The breakfast was fine. The staff was helpful and friendly.
Family_with_children
6/10
Pleasant
18 May 2026
Yolanda
I stayed at this hotel for 7nights 8days as we are Diamond Plus Members. I did not book through IGH and immediately regretted not doing so. The pool was not open all week. I could not get my room cleaned or fresh towels unless I threw them outside of my door and even then i had to request new towels or fresh garbage bags to be put in. The sink was clogged but the gentleman fixed it immediately. Problem is, he left the black gunk all over the sink and floor. No one came to clean that up. The shower pressure was not there. I will say the hot water was center-of-the-sun hot. I was leaving early in the morning and there was no more half and half for the coffee. When I asked the person on duty if there was any more she said we don't put it out and proceeded to ask why so many people were leaving as early as we were. It doesn't matter! Just get the creamer for us. Thank goodness there is an IHop just across the parking lot. Breakfast was ok. It was the same thing every single day. Sometimes it was good and others it was awful tasting. The coffee was excellent. Loved the cinnamon rolls, the room has a microwave and fridge, and parking was adequate. The best part was Target and Ihop being within walking distance.
Self
2/10
Poor
18 May 2026
Ingrid
Fist to comment no one came to our room to clean for the whole stay until I decided to asked about it someone make shift and make the bed over with the dirty sheets, no changes of towels with 4 people into the room,AC got turned off 3/4 of the nite and for someone going through to stage of Menopause it was terrible.
Friends_and_family Family
8/10
Excellent
17 May 2026
Melanie
Pool closed. Breakfast decent. Bathtub could use a scrub
6/10
Pleasant
17 May 2026
Trung Minh
The room it clean but toilet seat was terrible and bathtub wiggles noise and hear noise come from the third level
Business
4/10
Poor
27 Apr 2026
Lauren
Our daughters were in a dance competition and we booked the hotel to stay together and to have use of an indoor pool. All the girls ended with chemical burn type reactions to the chemicals in the pool. Our shower faucet also ran all night and couldn’t fully turn off.
Family_with_children
10/10
Exceptional
12 Apr 2026
Dorothy
Comfortable room. Good breakfast.
Self
10/10
Exceptional
10 Apr 2026
jack
Yes
Friends
8/10
Excellent
05 Apr 2026
Vladimir
The Breakfast was good
Friends
10/10
Exceptional
03 Apr 2026
Barbara
Beautiful rooms! Great breakfast!
Partner
10/10
Exceptional
29 Mar 2026
Christopher
Great breakfast, friendly staff, Robert at the front desk was awesome! Would certainly stay again.
Partner
6/10
Pleasant
29 Mar 2026
Brianna
Horrible front desk service. Showed up an hour after my original check in time. Room wasn’t ready, he had no idea when it would be ready, and offered no solution just gave us a “too bad”.
Partner
10/10
Exceptional
29 Mar 2026
Fred
Clean, well-maintained room with a welcoming and friendly staff. The breakfast was solid, and the instant coffee machine ensured fresh coffee anytime.
Business
8/10
Excellent
28 Mar 2026
Scott J.
The hotel itself was perfect for what we needed. However, finding the entrance of the road, which was not marked, made it difficult. And when we arrived, there were a bunch of rowdy kids in the breakfast area. I know the clerk was trying to maintain order but, damn, those kids were out of control and not a parent to be found. For a few minutes there, my wife and I were considering not staying there and finding a different place. I had stayed in a relatively dumpy motel the weekend before and it was way quieter compared to this place at the time. After that, it was a good place to stay.
Partner
10/10
Exceptional
24 Mar 2026
Rachel
Good
Friends_and_family Family
6/10
Pleasant
16 Mar 2026
Patrick
The room was clean and nice. There was no staff at the main desk everytime I went there. I saw one staff for my entire stay. No housekeeping services. There were cigarette butts all over the ground at the side door, like someone dumped the cigarette disposal and never cleaned it up. It was there for at least 24 hours.
Family_with_children
10/10
Exceptional
16 Mar 2026
Stacy
Convenient location right off Rt 104. Same parking lot as IHOP and Target. Very close to Rochester General Hospital.
Friends
8/10
Excellent
09 Mar 2026
Raul
Facility is clean and the breakfast was well served. Staff at evening check in could be better and the elevators were down and they had been for some time, as the paper on the elevator had bent corners. My wife has issues going up and down stairs, so I started to ask if they had any first floor rooms, but before I could get my comment out, all I got from the agent was \"we are completely sold out.\"
Friends
6/10
Pleasant
08 Mar 2026
Jasmine
Parking was fine, pool was clean, bathrooms needed to be cleaned better. Seriously understaffed. We fidnt get bedding for out pull out couch untill 11pm and we were tired breakfast was mid. Lots of cross contamination but a nice staff member got me some freshly made sausage for my kids allergies to eggs. The frost desk lady was nice to me but threatned my guest with a noise complaint that wasnt about our room. And the elevator was broken so we had to walk uo to the 2nd floor. I would stay again but at a different holiday inn express. Thanks
Family_with_children
8/10
Excellent
07 Mar 2026
Alivia
.
8/10
Excellent
07 Mar 2026
Melinda
Elevators were broke down but everything else was good
8/10
Excellent
05 Mar 2026
Mike
Nice hotel. Wonderful pool. Very nice staff.
Family_with_children
8/10
Excellent
02 Mar 2026
Marie and John
Room was great, but the Keurig machine did not work and there was hardly any water pressure in the shower. I would have appreciated their replacing the coffee maker for a four day stay.
Partner
10/10
Exceptional
02 Mar 2026
Dominic
Clean room and excellent staff!
10/10
Exceptional
24 Feb 2026
Aimee
The room was great, service was great, breakfast was good, only thing was the pancake machine was not working so daughter was not happy but other than that, fantastic.
Family
10/10
Exceptional
09 Feb 2026
Bridgett
Very nice State although it was very cold in Rochester the staff the room everything was good clean
Business_and_leisure Family
8/10
Excellent
07 Feb 2026
Katherine
Room was spotless and comfortable but we could hear people talking through the walls a lot of the night.
6/10
Pleasant
30 Jan 2026
Lisa
Room was in good condition, comfortable bed and great breakfast but hotel had some questionable guests and traffic that made me feel uneasy. Asked to have room changed while there after questionable man checked in but by another gentlemen stated he was there to sober up.
Leisure Friends
10/10
Exceptional
25 Jan 2026
Craig
Everything was GREAT as usual , accommodations was perfect , clean spacious rooms , friendly service from entire staff , I would/ will recommend this establishment to others .... friends and family .
Leisure Partner
10/10
Exceptional
06 Jan 2026
Craig A.
Great staff & amenities , clean room , great location and friendly atmosphere .
Partner
4/10
Poor
02 Jan 2026
Lenworth
Shower head rod was broken. Bathroom sink drain water slowly.
Leisure Family
10/10
Exceptional
02 Jan 2026
Craig
The room was perfect , spotless & spacious . The staff was kind & courteous . I will be returning soon 👍 .
Leisure Partner
10/10
Exceptional
29 Dec 2025
Rachel
It was what I expected.
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Michael J
The room and bathroom was very clean and I asked that they be cleaned daily along with new linens and it was taken care of for a several day stay The room was quiet and heater worked great in 20 degree weather. Very pleased with my stay.
Leisure Self
10/10
Exceptional
21 Dec 2025
Craig A.
The room was excellent . The room was very spacious & clean. Excellent service from the time of arrival , from the front desk to the cleaning staff . All of my needs were met . I plan on staying again in the near future .
Partner
10/10
Exceptional
14 Dec 2025
Jorge
All staff were very friendly and helpful
Leisure Family
10/10
Exceptional
11 Dec 2025
Brian
Excellent service
Business Self
8/10
Excellent
29 Nov 2025
Kevin
The rear door entrance card access needs repair.
Leisure Family
10/10
Exceptional
20 Nov 2025
Jessica
Yes the room was great and so was the staff.
2/10
Poor
14 Nov 2025
Ky
the stay was horrible the fire alarms was going off all night
Partner
6/10
Pleasant
10 Nov 2025
Cynthia
The room was in good condition. The staff was nice. However, upon arrival after driving 5 1/2 hours we were originally told we were going to have to go to another hotel. Because there was a vacant room that was no longer vacant. Apparently that morning is when this was discovered. We didn't end up having to be the ones to move thankfully. However, even the thought of that was stressful. I would think that a call would be made prior to guests arriving to advise of the room situation. There were only a handful of cars in the parking lot so I'm not sure why there would be a room vacancy issue to begin with. Not really the best feeling that we were going to be moved and if weren't ok with that to \"book somewhere else\". Definitely will think about staying at another holiday inn
Business Family
10/10
Exceptional
09 Nov 2025
Brenda
Everything was perfect! We had a good nights sleep and no worries because the place was clean! They even have good quality hand soap, lotion, shampoo and conditioner! Thank you!
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Jose
yes
Business Partner
10/10
Exceptional
27 Oct 2025
JUAN
Staff very helpful and professional, areas clean and good breakfasts
Leisure Family
8/10
Excellent
16 Oct 2025
Marilyn
I Liked the hotel. The room climate control was excellent. The bed was very comfortable!
The breakfast was above my expectations.
The TV control was a bit difficult and limited, requiring a lot of time to search. There was no access to streaming accounts.
Business_and_leisure Family
10/10
Exceptional
28 Sep 2025
Agnieszka
The room was clean and beds comfortable.
Friends_and_family Family
6/10
Pleasant
21 Sep 2025
Richard
The room had a smoky smell even though the entire hotel is non smoking. Room was not made up while we were out from 9 am to 3 pm. Otherwise good.
Leisure Partner
10/10
Exceptional
13 Sep 2025
Younger

Rochester trip

Great overall
Friends_and_family Family
8/10
Excellent
13 Sep 2025
LYNN
Clean, nice staff, safe
8/10
Excellent
11 Sep 2025
Wendy
Checkin was fast and easy. The room was clean and comfortable. We were staying one night to go fishing the next day. I realize you can’t have the breakfast area opened all the time but to be told you can’t even touch the cereal at 5:30 in the morning is really ridiculous. There was about 6 people there at that time.
Leisure Friends
8/10
Excellent
07 Sep 2025
Claude
We had a broken shower curtain rod.
Everything else was fine.
Leisure Family
4/10
Poor
04 Sep 2025
Philip

Moldy

The first floor room felt like it was in a moldy basement. There was a moist film over everything including the carpet and bathroom floor. To cover up the moldy smell they used a strong artificial fragrance that I could almost taste.
8/10
Excellent
29 Jul 2025
Mariela
Pool was great
Leisure Family_with_children
8/10
Excellent
20 Jul 2025
Danielle
Close to everything. Pet friendly. Breakfast included.
Leisure Pet
10/10
Exceptional
13 Jul 2025
Roxanne
I really appreciate a good staff who's also kind to their clientele and you had that especially on a July 4 th weekend. Very attentive. Thanks for a great stay.
Leisure Family_with_children
10/10
Exceptional
01 Jul 2025
Tammy
Very helpful staff.
Leisure Family_with_children
8/10
Excellent
29 Jun 2025
Oladele
Overall it is okay for the price
8/10
Excellent
27 Jun 2025
Bernd

Not bad. Not great either

It was ok. The hotel is a bit aged. The bathtub had some bad caulk etc. It’s just a dated hotel. Not sure how long they will stay a HIE if they don’t remodel.

Breakfast first day was not great. Other days it was fine. I stayed for 5 days.

There was a roof leak on the 2nd floor with a bucket underneath. You could see mold on the Sheetrock above the ceiling. Not ideal.

But. I’m pretty easily pleased. My work location was walking distance away so that’s why I picked it. Also. Generally HIE are quite “nice” this was was certainly in the low end of the HIE spectrum.
Business
10/10
Exceptional
21 Jun 2025
Russell
Everything was great!!
2/10
Poor
21 Jun 2025
gerald

Bad Stay

we have been coming here for years. never ever bad. this time extremely nonexistent room cleaning. no trash dumping, forget clean towels. we know how to make our own bed. There from Thursday till Monday.
Partner
6/10
Pleasant
20 Jun 2025
Jennifer
The hotel was ok for a one night visit. It was clean and the bed was comfortable.
8/10
Excellent
19 Jun 2025
Jason
This is a nice hotel located right next to a. IHOP & Target. The shower needed to be recaulked.
Leisure Family
10/10
Exceptional
18 Jun 2025
Rebecca
It was very easy to get to my daughter's surgery.
Business Self
8/10
Excellent
17 Jun 2025
Xavier
Property and staff were great. Breakfast was pretty good. Close to a lot of restaurant, shops and not a far drive from several things worth doing.
Leisure Partner
10/10
Exceptional
14 Jun 2025
Kerstyn
Joy at the front desk was a hero. We were having trouble checking in and getting our key to work and she was so helpful and patient. She's the reason that I will definitely book again. The hotel location is so convenient and shares a plaza with Target and IHOP which is helpful for grabbing a quick bite and anything we forgot to pack!
Friends_and_family Friends
10/10
Exceptional
14 Jun 2025
Ramenteria
Spaceous, quiet and kind. Wholehearted breakfast! Very good!
Business_and_leisure Family
10/10
Exceptional
13 Jun 2025
Julia
It is conveniently located by a great restaurant a target and other fast foods and close or other stores of interest
Business_and_leisure Family
10/10
Exceptional
09 Jun 2025
Kathy
The employees were all very friendly and accommodating. All areas were clean and the room was very comfortable.
Leisure Self
10/10
Exceptional
02 Jun 2025
Steven
Great location to shopping and restaurants. Easy access to highway. Clean room. Staff was very friendly. Great breakfast
Leisure Family
8/10
Excellent
30 May 2025
Pauline Anne
Close to where I needed to be. I wish the breakfast hrs are longer.
Business Self
6/10
Pleasant
21 May 2025
Verified traveler
During the stay the fire alarm, we rushed out but one of the employee came out and told us we could stay in room as its safer in the room as the doors are fire proof, this was rediculous.... he needs to be educated or he should not be speaking. Next the breakfast didnt start till late 8.30m, they had 4 oragends and 2 apples few
6/10
Pleasant
20 May 2025
Natika
The bathroom had strands of red hair on the floor and the sink. It was disgusting.
Leisure Family
10/10
Exceptional
13 May 2025
Michael
Room and bathroom very clean. Comfortable bed. Quiet.
Leisure Self
10/10
Exceptional
07 May 2025
Verified traveler

Clean, Convenient, Comfortable

This was our second time to stay in the Rochester area while driving through to Boston and we enjoyed everything about our stay at this hotel. Clean, convenient, and comfortable!
Friends_and_family Family
8/10
Excellent
01 May 2025
Nichelle
I enjoyed myself
Leisure Self
6/10
Pleasant
28 Apr 2025
Beth
The elevator was small, and the luggage cart was hard to maneuver in the small elevator and elevator area.

The ONLY Ice machine was out of order.

The area gave me vibes that it may not be safe. We did not have a problem but just had a cautious feeling.
Leisure Family
10/10
Exceptional
28 Apr 2025
Melissa
Only issue we had was the breakfast was only offered starting at 7am and since we were in town for a dance competition we left hotel each morning before breakfast time at 7am
Friends_and_family Family
8/10
Excellent
18 Apr 2025
Julio
It was convenient
Leisure Family
6/10
Pleasant
18 Apr 2025
Gary
The property needs a renovation and modernization. Staff are friendly.
Business Self
8/10
Excellent
17 Apr 2025
Michelle
The hotel had hot dining options for breakfast, which is a plus. The microwave and fridge in the room was also a great benefit to us. Target is within walking distance. So many places to eat conveniently located near this location. The room was extremely hot, (even with the heat off)which made it uncomfortable to sleep. The ac/heat unit was broken upon arrival so maybe that's why it was so hot. Our stay wasn't a bad stay. Thanks for the kind and polite staff who assisted us during our stay.
Leisure Family
10/10
Exceptional
16 Apr 2025
tammy
Great!
10/10
Exceptional
14 Apr 2025
Kim

Very satisfied

Great hotel to stay at, clean and budget friendly. We did a staycation to start spring break. Staff was kind and friendly. Would recommend again to anyone to stay at.
Friends_and_family Family
6/10
Pleasant
12 Apr 2025
Cody
The property was good for a one night pass through and for the price. The heat was not working but we didn’t complain because again, it was a one night pass through. The hotel and room were clean but the tub/shower was stained which just looked gross. Also, all the nice machines were broken.
The pool’s chemical smell was overwhelming and we didn’t even go in the pool area.
Staff was very friendly, property had shopping and food very close (walkable), and the breakfast was just what you expect from a Holiday Inn Express.
Leisure Family
10/10
Exceptional
24 Mar 2025
Shannon
Erica was super friendly and helpful at check-in ! The property does have a pool which wasn't listed on the Hotels.com website sadly.
Friends_and_family Family
10/10
Exceptional
22 Mar 2025
Nadia
Excellent staff beautiful hotel at a fair price.
Business_and_leisure Family
8/10
Excellent
27 Feb 2025
veronica
Liked it because it was quiet
Leisure Family
10/10
Exceptional
11 Feb 2025
Wayne
Cleaniness
8/10
Excellent
08 Feb 2025
veronica
Very clean
Leisure Family_with_children

Location & surroundings

Holiday Inn Express Irondequoit
2200 Goodman St. N, Rochester, United States

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Holiday Inn Express Irondequoit

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