Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Fairfield Inn By Marriott Rochester East

Rochester - NY · United States

915 Hard RdView location

8.6/10Excellent679 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location9.2/109.2
Neighborhood8.8/108.8
Value7.8/107.8
Amenities8.4/108.4
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fairfield Inn By Marriott Rochester East

The Fairfield Inn by Marriott Rochester East in Webster offers a variety of amenities for a comfortable stay. Guests can enjoy an indoor pool, spa tub, and fitness center. A complimentary continental breakfast and snack bar/deli are available.

All 61 air-conditioned rooms feature refrigerators, LCD TVs, complimentary wired and wireless internet access, safes, desks, and phones with free local calls. The hotel also provides a 24-hour business center, express check-out, and free self-parking.

Nearby attractions include Towne Center at Webster, North Ponds Park, and Webster Park, all within a short drive. Seabreeze Amusement Park and Main Street Armory are within a 15-minute drive.

Read more about this hotelShow less

Located in Webster, Fairfield Inn by Marriott Rochester East is within a 15-minute drive of Seabreeze Amusement Park and Main Street Armory. This hotel is 9.4 mi (15.1 km) from Rochester Auditorium Theater and 9.5 mi (15.2 km) from Eastman School of Music.

Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Spoken Language

    English

Nearby attractions

Towne Center at Webster 1.5 km / 0.9 mi
Bowlero Rochester 3.2 km / 2 mi
Webster Park 3.6 km / 2.2 mi
Rothfuss Park 6 km / 3.7 mi
Lake Ontario 6.3 km / 3.9 mi
Ellison Park 9.7 km / 6 mi
Wickham Farms 10 km / 6.2 mi
Penfield Arts Center 10.1 km / 6.3 mi
Harris Whalen Park 12 km / 7.4 mi
Highland Hospital of Rochester 12.3 km / 7.6 mi
Rochester General Hospital 12.7 km / 7.9 mi
Total Sports Experience 13 km / 8.1 mi
Durand Eastman Park 13.3 km / 8.3 mi
Seabreeze Amusement Park 13.9 km / 8.6 mi
Rochester Public Market 14.2 km / 8.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 61
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
Show 18 more facilities & services
  • Babysitting service
  • Hotel safe
  • Lift access
  • Newspapers
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Hairdressing salon
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 17 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Fairfield Inn By Marriott Rochester East

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Desk
    • Pay movies
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 10

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 17 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    Fairfield Inn By Marriott Rochester East

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom: 10
    • Hairdryer
    • Desk
    • Pay movies
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 17 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Fairfield Inn By Marriott Rochester East

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Fairfield Inn By Marriott Rochester East

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Fairfield Inn By Marriott Rochester East

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 17 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable12 photos

    Fairfield Inn By Marriott Rochester East

    DOUBLE TWO QUEEN BEDS

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Cable TV
    • Bathroom: 10
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Desk
    • Pay movies
    • Safe
    • Individually adjustable air conditioning
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Fairfield Inn By Marriott Rochester East

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Fairfield Inn By Marriott Rochester East

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fairfield Inn By Marriott Rochester East

8.6
Excellent
679 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
8.8 /10
Value
7.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Andrew
Wonderful hotel for the cost and location. Good breakfast and has a pool and hot tub.
8/10
Excellent
20 Jul 2026
Patrick
Great room, good price. Need more options for breakfast. Biscuits and gravy
Partner
10/10
Exceptional
18 Jul 2026
Michael
Perfect location for our stay!
Family_with_children
6/10
Pleasant
26 Jun 2026
Holly
Picked here just for use of hot tub, it was broke. The room ac was 74 when we entered our room. Didn’t go any lower then 70 and the loud ac unit ran all night long. Would like to have had a few benches outside, nowhere to sit. Room and breakfast was good.
Partner
8/10
Excellent
21 Jun 2026
Chad
Great hotel breakfast - super friendly staff.
Friends_and_family Family
4/10
Poor
10 Jun 2026
Peggy
Upon our arrival we were told by the desk clerk that he could not find our reservations for two rooms. These rooms were booked and prepaid. I showed him our receipt but was told that there were absolutely no rooms available. After much prompting on our part he called his supervisor who found us two handicapped rooms. Not what I had reserved so we were able to change rooms the next morning. Then I got a text from our credit card company that we had been charged $640.00 for a room that had already been paid for. Desk clerk couldn't tell me why he charged us that amount and told me to speak with the desk clerk who was working the next morning. She didn't have the authority to refund us the $640.00. Finally on the last morning of our stay the error was corrected. Anne who works mornings serving breakfast was excellent - the breakfast buffet was well stocked and she was welcoming and friendly. Rooms were clean and spacious.
Family
10/10
Exceptional
16 May 2026
Marianela
Quick overnight stay while passing through town. Friendly staff. Comfy rooms.
Friends_and_family Family
10/10
Exceptional
15 May 2026
veronika
Lovely, comfortable stay with bonus hot tub and pool.
Friends_and_family Friends
10/10
Exceptional
03 May 2026
Angela
Very clean and the staff were very friendly. Will definitely be coming back again.
Self
10/10
Exceptional
30 Apr 2026
Robert
Great breakfast and staff
Family_with_children
8/10
Excellent
28 Apr 2026
Carla jean
Best place in Webster quiet clean great breakfast worth it !!
Partner
10/10
Exceptional
07 Apr 2026
Carol
Very comfortable hotel. It was next to the highway, but the soundproofing was excellent.The staff was friendly and helpful. I loved the shower.
Partner
10/10
Exceptional
29 Mar 2026
Sharon

THE food was really good, fresh, and hot. Staff extremely friendly and accomodating!
Partner
10/10
Exceptional
29 Mar 2026
Sharon
Clean room and friendly staff!
8/10
Excellent
23 Mar 2026
John
Nice breakfast and pool was clean
Family_with_children
10/10
Exceptional
09 Mar 2026
Jared
Place was extremely quiet which was refreshing staff extremely courteous and helpful. Too bad pool was closed down the kids were disappointed. Rooms were clean spacious enough.
Family_with_children
10/10
Exceptional
08 Mar 2026
Kelly
We were greeted with a smile, check in was simple, guest services were friendly and helpful. Rooms were quiet spacious and clean..pool and hot tub were great.
Family_with_children
10/10
Exceptional
08 Feb 2026
Jeremy
Great staff
10/10
Exceptional
18 Jan 2026
Michelle
Great staff. Very attentive to our needs
Leisure Family
10/10
Exceptional
30 Dec 2025
Kathleen
I was here for 11 days dealing with a personal family matter and it was very nice to come back to my room and relax. Thank you. I will stay with you again.
Business_and_leisure Self
10/10
Exceptional
22 Dec 2025
Stacey
Clean and accommodating. Love the special touches of cookies and breakfast is yummy
10/10
Exceptional
19 Dec 2025
Matthew
The room is very clean and the staff was very accommodating
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Carol J
Everything about my stay, from the thoughtful staff to the quality of the amenities and the room's comfort, helped make a sad trip significantly more bearable.
Family
10/10
Exceptional
07 Dec 2025
Frederick Bruce
The breakfast was fantastic! This and your generally high standards are why we keep coming back!
Leisure Partner
10/10
Exceptional
22 Nov 2025
Lucas
Amazing Hotel! Very clean, beautiful rooms amazing staff. Would reccomend staying again
Business Friends
10/10
Exceptional
19 Nov 2025
Christopher
Staff was very nice, room was well maintained and very clean, and the bed was very comfortable
Business
10/10
Exceptional
09 Nov 2025
Janice
The room was clean and a nice size. The sofa bed was pretty uncomfortable but most of them are. The staff was very friendly and accommodating.
10/10
Exceptional
02 Nov 2025
Richanna
Room was very clean, quiet and spacious. Bed was very comfortable. Lots of room for unpacking and keeping suitcases, etc. off the floor. Staff was great about providing a couple extra pillows and towels. I would definitely stay there again.
I saw no sign of bugs of any kind.
Business
2/10
Poor
29 Oct 2025
Mikayla
I have been trying to sleep for hours. I can hear everything in the room next to me. No fault of the people next door, but why can i hear their whole normal conversation and the lady clearing her throat for hours on end. I just had to door dash ear plugs just to try and get some sleep. I stood at the desk for a good 5 minutes with no one to a swer the desk. The lady was on the phone.
10/10
Exceptional
27 Oct 2025
Patrick
Always clean, great staff. Breakfast could be better.
10/10
Exceptional
26 Oct 2025
Robert
Great stay
Business
10/10
Exceptional
20 Oct 2025
Wayne
Good
All good
Business Self
10/10
Exceptional
30 Sep 2025
Pamela
Staff were excellent. Very helpful and attentive.
Leisure Self
10/10
Exceptional
29 Sep 2025
Karen
What a wonderful hotel. O only stopped for one night on a trip to Niagara Falls but its was so nice I would definitely recumbent. Good breakfast options too. Spotlessly clean.
Self
10/10
Exceptional
25 Sep 2025
Jason
Friendly staff!
10/10
Exceptional
08 Sep 2025
Christopher
Indoor pool, room was quiet and clean, dining and shopping options in walking distance.
Business_and_leisure Partner
10/10
Exceptional
06 Sep 2025
Matthew
It was great eveyone was so nice
Partner
10/10
Exceptional
27 Aug 2025
John

Fairfield Rochester NY August 2026

Hotel was great- clean, nice room, amenities Ok for what they offered. Got GREAT deal from Hotels.com,,overall stay was very enjoyable- hotel staff was friendly and welcoming.
Friends_and_family Friends
8/10
Excellent
16 Aug 2025
james
ventalation was noisy
Self
10/10
Exceptional
15 Aug 2025
Charles
Wonderful stay. Everyone was very pleasant and helpful.
Leisure Self
10/10
Exceptional
10 Aug 2025
Dawn
Bathroom was very small but great stay otherwise!
Leisure Family
4/10
Poor
09 Aug 2025
Mandy
Beds are comfy.
Leisure Family_with_children
10/10
Exceptional
08 Aug 2025
Jessica
I liked the area where the hotel is positioned. However, the hotel needs to mark how to get into their parking lot better.
One could easily go into the dairy queen, taco bell, or BJ's parking lot instead of the hotel parking lot
Leisure Family_with_children
10/10
Exceptional
06 Aug 2025
Francesca
I highly recommend this hotel!! The entire staff is phenomenal & very professional.
10/10
Exceptional
06 Aug 2025
Harrison
Great room bad price
Leisure Family
10/10
Exceptional
01 Aug 2025
Michael
Good
10/10
Exceptional
26 Jul 2025
Leann
Business trip. Will be staying again next time
10/10
Exceptional
21 Jul 2025
Francesca
The entire property is beautiful. The entire staff is amazing!
8/10
Excellent
19 Jul 2025
Bill
Check in was slow , stayed two nights and did not receive new towels, which apparently is the hotel’s normal operating procedure however we were never told of this policy and after being out all day and needed to shower we had no towels. If it had been communicated we could have been more careful with our towel usage. Bottom line overpriced hotel for what we thought we were getting.
Leisure
10/10
Exceptional
18 Jul 2025
Francesca
Great customer service & the rooms are nice/clean.
Leisure Self
10/10
Exceptional
06 Jul 2025
Geoffrey
I’ve stayed here a number of times over the last 10 years as it is near family. I gave it a poor review last year as the hotel was in much need of upgrade (hot tub and air conditioning broken and dirty smelly carpets). The other hotel nearby where I have been staying was booked this time so I decided to give the Fairfield one more shot. I’m happy to say everything is fixed and clean and the place and staff were great. I’ll definitely start coming back,
Friends_and_family Family
10/10
Exceptional
02 Jul 2025
denise
Itcwascin a convenient area close to shopping and easy access to the expressway
Leisure Family
10/10
Exceptional
01 Jul 2025
YAN
Great job. Like the breakfast option. Convenient and relax.
Leisure Family_with_children
10/10
Exceptional
30 Jun 2025
Zane
Clean and quiet location. Staff nice
Leisure Family
8/10
Excellent
11 Jun 2025
Patrick
Bathroom tiny. Breakfast lacking in variety. Need biscuits and gravy
Leisure
6/10
Pleasant
17 May 2025
James
Bathroom way too small!
Leisure Friends
10/10
Exceptional
12 May 2025
Richard

Nice Stay

They were not able to tell me in advance whether I would be able to get an early check-in. However, on the day of my arrival, the very friendly desk clerk was able to get us in a a couple of hours early, since we had a wedding at the normal check in time and we wanted to be able to change clothes before leaving for the wedding. I did not get a chance to try out the pool or the workout room. However, since we have family in the area, we will certainly return to that The Fairfield Inn in the future. One last note: Hot coffee at 9pm is an unusual but welcome feature!
Friends_and_family Family
6/10
Pleasant
11 May 2025
Emily

Okay

A little upset that the hot tub was down. We picked the location for hot tub and pool. It should be on their website so we have the option to find a different hotel..
Friends_and_family Family
10/10
Exceptional
04 May 2025
Giana
This hotel was absolutely perfect. It had everything we needed. The beds were comfortable, the pool and hot tub were nice, there’s a Dairy Queen and Taco Bell literally right next door and other stores like dollar tree near by. They had fresh iced lemon water, coffee, hot water all by the front door when you come in and they kept it stocked. The breakfast was good and the dining area was really cute and comfortable. Overall this hotel was very simple and perfect.
Business_and_leisure Family
8/10
Excellent
03 May 2025
lida
the front desk is rude
10/10
Exceptional
17 Apr 2025
Shaun
.
6/10
Pleasant
07 Apr 2025
Kathryn
Hot water was not working. Toilet barely flushed. Staff were stressed and overworked.
10/10
Exceptional
17 Mar 2025
Sara
Nice quiet hotel. Near several restaurants and stores.
Leisure Family_with_children
4/10
Poor
16 Mar 2025
Scott
Our room has an odor like smelly gym feet. The room was not prepared for use of the Murphy bed( no sheets or blankets).
Really confused on why two televisions are in our room!! Truly was rather confusing as the kids thought they could watch something on one tv and something different on the other.
Leisure Family_with_children
10/10
Exceptional
10 Mar 2025
beata
One night stay, rooms were clean, comfortable and well equipped
Leisure Family
10/10
Exceptional
09 Mar 2025
Jennifer
Great, as always!
Leisure Friends
10/10
Exceptional
17 Feb 2025
Marianela
We love the centralized location and easy access to the highway. Only thing we did not like was that although it was snowing, the entrance was not cleared off of snow, making it unsafe to walk in and out.
Leisure Family
6/10
Pleasant
01 Feb 2025
Diane
The Bed and room were both very comfortable. We were gone to a funeral for most of Friday but our room was not serviced therefore we had only one clean small towel for Saturday morning.
Friends_and_family Family
10/10
Exceptional
10 Jan 2025
Philip
Would recommend this hotel to anybody staying in the area
10/10
Exceptional
10 Jan 2025
Philip
Probably one of the best stays. Great all the way around with everything
10/10
Exceptional
05 Jan 2025
Jennifer
Loved it!
Leisure Friends
10/10
Exceptional
31 Dec 2024
Raymond
Top-notch hotel! It was easy to tell that the management went the extra mile to raise the bar on this property. Would definitely stay here again when I'm in the area.
Leisure Partner
10/10
Exceptional
06 Dec 2024
Suman
Neat and clean, good rooms. Really nice breakfast
Leisure Family
10/10
Exceptional
02 Dec 2024
Alison

No hot tube

The only disappointing thing is the hot tube was out of order! It didn’t say anything about it being broken online when I booked it.
Partner
8/10
Excellent
18 Nov 2024
Shannon
A great stay. It was clean and quiet, and the pool was clean and nice too. Only had an issue with the room temperature, but not a big deal for one night.
Leisure Friends
10/10
Exceptional
29 Oct 2024
Megan
We loved the quiet and free breakfast included.
Leisure Family_with_children
10/10
Exceptional
21 Oct 2024
Gregory
Nice place, jist was a little pricey
8/10
Excellent
20 Oct 2024
Matthew
Very clean. Staff was excellent. Breakfast had many options. Fitness and pool area on the small side. Overall good for a brief stay.
Leisure Self
8/10
Excellent
20 Oct 2024
georgia

Expensive for what you get.

Very small room, dated appearance. Smaller bathroom. Staff was very helpful.
Friends_and_family Family
10/10
Exceptional
16 Sep 2024
Hassan
Good staff & friendly & very helpful
Leisure Family_with_children
10/10
Exceptional
14 Sep 2024
Steven
Typical & great!
Leisure Self
10/10
Exceptional
02 Sep 2024
MARIA
Very comfortable. Excellent customer service!
Family
10/10
Exceptional
01 Sep 2024
Samantha
It was in a nice place
Business Family
10/10
Exceptional
22 Aug 2024
Raj
Excellent place to stay with family. We encountered a whole new experience at Fairfield.
Business_and_leisure Family
8/10
Excellent
06 Aug 2024
George
For the most part the facility was OK. A lack of focus on attention to detail was apparent from the entry doors to the room.
Leisure Self
6/10
Pleasant
05 Aug 2024
Micaela

Not too shabby

The air conditioning was loud and did not get lower than 70.
The condition of the room was very dated.
Employees very nice.
Friends_and_family Family
2/10
Poor
27 Jul 2024
Oscar
Not a good stay, if you’re looking for something better please go to holiday inn down the street, I’ve stayed there before and it’s night and day difference. Besides it being outdated and muggy, the gym being the size of a closet; the AC was broken and my room did not go below 74 degrees in the summer. All night they keep sign lights pointed at the windows and they don’t have dark blinds!!! Meaning 1. We did not have any privacy 2. Our room was bright 24/7 from the outside lights or the sun, leading to very poor sleep. Also, maintenance woke us up, when I opened the door, the young man was frazzled and could not tell me why he knocked, just froze, which was pretty suspicious. The cleaning lady knocked on our door on two occasions at 10:00 and 11:00 a.m for which we reminded her our check out was at Noon, then she proceeded to enter our room at 11:15, then acted surprised when we told her check out was at 12 yet again!! I get she was rushing, but we expect privacy until our check out time especially if we have already reminded you. Lastly, cleaning staff was yelling on the phone, leaving their conversation out in open for everyone to hear, showed huge lack of professionalism. I suggest the staff needs a weekend at this hotel to realize how awful it is and how much work the higher ups and management need to do. If you’re looking for a peaceful weekend please please look elsewhere, one should not stay here, pay the extra $100 and find higher rated hotels. Don’t make my mistake.
Business_and_leisure Partner
8/10
Excellent
15 Jul 2024
MICHELE
convenient to my needs
Business_and_leisure Partner
10/10
Exceptional
09 Jul 2024
KARLA
Great
Leisure Friends
10/10
Exceptional
09 Jul 2024
Grace
The personal: Melissa, Margarita, cleaning staff were extremely attentive, kind, and welcoming. I look forward to another visit, would highly recommended this site.
Leisure Family
8/10
Excellent
07 Jul 2024
Charles
Convenient to shopping
Leisure Partner
8/10
Excellent
19 Jun 2024
John
Scrambled eggs had too much liquid in them and the pork sausages were barely cooked.
Leisure Self
6/10
Pleasant
12 Jun 2024
Mary Jane

So so

Not really convenient. Elevator was not operating the whole weekend. We were on 3rd floor. Room not ready at 3 as stated. Breakfast was satisfactory. No lounge of any kind. Staff polite & helpful. Nice surroundings.
Friends_and_family Family
10/10
Exceptional
07 Jun 2024
Catherine

Will return

Pleasant staff. Nice stay.
Friends_and_family Friends
10/10
Exceptional
04 Jun 2024
Verified traveler

Yes!!

Great hotel! Staff are amazing!!
Friends_and_family Friends
6/10
Pleasant
03 Jun 2024
Cassandra

Needs to be remodeled

Wonderful staff, very small rooms and bed very hard. Room need updating.
Friends_and_family Family
10/10
Exceptional
27 May 2024
James
Actually, I can't say enough about the Fairfield, it was my first time there, and I can say this with absolute certainty,
my stay was perfect, worth every penny, and they will definitely see me again.
Everyone was so friendly, a smile on every face; and the breakfast in the morning was great.
I was so impressed with how clean everything was, the hotel looked brand new... I walked into my room and the TV was on, and on the screen it said: Good Afternoon James... It made me chuckle a bit.

But, the one thing that stands out the most, was the lovely lady behind the front desk, Miss Margaret, (and please forgive me if I have the name wrong) she was there when I checked in and when I checked out.

And I still can't say enough about the Fairfield, even though I have said enough... And thank you, you will see again.










Friends_and_family Family
10/10
Exceptional
13 May 2024
Mark
Convenient
Leisure Partner
10/10
Exceptional
12 May 2024
Ron
The hotel is clean and well maintained. My check in was smooth and quick. The coffee needs work, lol.
Business_and_leisure Self
8/10
Excellent
11 May 2024
Annabella
Breakfast and Hot tub is best!!!
But little disappointed pool not warm enough, bathroom don’t have any enough hangers, bathroom tub is little uncomfortable, Seruicty deposit is little expensive.
But it best place to stay!
Family

Location & surroundings

Fairfield Inn By Marriott Rochester East
915 Hard Rd, Webster, United States

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Fairfield Inn By Marriott Rochester East

92 hotel photos