Coral Maya Stay Suites

8/10

Excellent

19 May 2025

Michael

Quiet and clean condo!

Clean and comfortable with a great little porch with chairs , comfy king bed and a 4 chair kitchen table. We had a small issue with the TV remote that was quickly resolved. Great relaxing pool area with newer lounge chairs. Almost all condos overlook the pool. Check in hostess and PM Alexandria was terrific and even helped us with a Lavanderia and golf cart rental.

Partner

10/10

Exceptional

23 Mar 2025

Adriana

Very friendly staff and helped us with rental car breakdown the day of our daughter’s wedding

Leisure Family

10/10

Exceptional

05 Mar 2025

Curry

Great place

Leisure Family

10/10

Exceptional

05 Mar 2025

Curry

Great place to stay

6/10

Pleasant

23 Dec 2024

Robert

We stayed here again after coming two years ago. There is so much potential for this property to be a reliable place to stay, and while some things were better there are some things that arent as good.

Leisure Family

10/10

Exceptional

17 Nov 2024

Maria

Love the easy access to the unit,plenty of parking space,unit very clean.

10/10

Exceptional

16 Nov 2024

Enrique

Frindly. Affordable. Very nice por the tariff paid.

Leisure Partner

8/10

Excellent

24 Jul 2024

Kristian

Everything was pretty good, just a small a/c problem, but definitely will come back!

Leisure Family_with_children

4/10

Poor

24 Mar 2024

Sean

Just barely enough to almost be enough

If you plan on NOT being in the unit very much, it's fine. The bare minimum of bare minimum. Nothing was bad, just wasn't good either. Honestly felt more like motel than a condo unit.

10/10

Exceptional

18 Mar 2024

Sergey

Overall great place to stay.

6/10

Pleasant

08 Mar 2024

Joshua

They seemed to be in the process of doing some repairs on the outside of the building. It was kinda noisy during the day, but nothing too obnoxious. The worst part of the stay was how uncomfortable the beds were. They also have some pretty strict rules about not being in the common areas after 8pm. I wouldn’t choose this property again.

Leisure Partner

6/10

Pleasant

27 Feb 2024

Debra

The property was suitable for sleeping and luckily that is all we intended to use it for. There were many things \"out of order\" like the outlet in the bathroom and the holes in the wall where a TV and cables were removed. The windows didn't lock and some other deferred maintenance. The pool always looked clean but we didn't use it. We didn't see anyone else in the pool either. There is no front desk or really a presence of employees at any time other than every other day towel service. All of the activities listed as \"on site\" really are more \"in the town\" of Puerto Aventuras and not specifically at or for the hotel. It has potential, but the feel is more like a condo building that has been deserted and new ownership may be trying to turn it into more of a rental opportunity. Not a bad place but not everything that is advertised.

Leisure Partner

10/10

Exceptional

27 Feb 2024

Cheyenne

Would go again

Leisure Family

10/10

Exceptional

23 Feb 2024

Lisa

Very welcoming, clean lovely place. The people that manage it and do the cleaning made us feel like family. Wonderful place to stay.

Leisure Family_with_children

8/10

Excellent

04 Jan 2024

John McBratney

We had no hot water in the apartment we were originally given, but we were able to switch to a room that did have hot water. The manager, Oscar, was prompt, friendly, and effective in helping us with any problems we had with the room.

Leisure Friends

10/10

Exceptional

19 Apr 2023

Rodger

Everything was fine. Manager was very accommodating.

Leisure Family

8/10

Excellent

17 Jan 2023

Wayne

Overall a economical holiday, needs more stuff in Kitchen, Pool Towels would be nice, WIFI not available by pool unless asked.

Leisure Partner

10/10

Exceptional

17 Nov 2022

Jon

Close to all the other resorts. In gated community everything needed inside the community including laundry service

Leisure Friends

6/10

Pleasant

15 Mar 2022

Cuauhtemoc

I think the management does very little to welcome you. Practically you are on your own. They limit their job to open the door to let you in and that's about it. There is ZERO communication. In the room they don't even provide a A BOTTLE OF WATER! at 30C degrees!! and of course tap water isn't drinkable. Arriving at 9pm from a long journey and not offering even water?Forget about sugar or coffee or anything else. Luckly they provide toilet paper at least. Nothing else.
I must say it is very very clean. Cleaners deserve all the credit. Location is very good too and the common areas are generally well kept. Our room's furniture was very old and tired, only one lamp. one tiny mirror in bathroom, toilet was problematic. It was just a bare room to sleep. Terrible, terrible lighting. Price is not good value.

Leisure Partner

10/10

Exceptional

03 Feb 2022

Antoinette

Clean, convenient, walkable to restaurants and shopping. No AC but it was January so it was fine. I would recommend.

Leisure Family

10/10

Exceptional

29 Dec 2021

Douglas

Beautiful condo in a nice quiet small town. You can walk to most everything you need and even kayak to the beach. We had a great time and the property is beautiful, especially by the pool, which was right out our back door. Lots of room in the 2 bedroom condo we reserved. Would definitely recommend this place.

Leisure Family

10/10

Exceptional

28 Oct 2021

Elizabeth

Great property, the pool was fantastic and the location is super quiet, but still walkable and we felt very safe. The room was basic but comfy. We're already planning our trip back for next year!

Leisure Partner

10/10

Exceptional

13 Aug 2021

Verified traveler

It was within walking distance to the beach, lagoon and restaurants.

Leisure Family

10/10

Exceptional

13 Jun 2021

Verified traveler

The property is very nice with a topology that makes all rooms face the pool/garden and is secluded, making you feel that you are isolated from the rest, but right next to all things, for all budgets and tastes. I dislaked having maid service every other day regardless of your date stay. We got our rooms cleaned the day of arrival, right when we arrived (????) and the day we left, after we left! The kitchen facilities where excelent and we had pots and pans, plates and some cooking utensils. No pool towels available -no big deal- but also no toiletries so bring your own soap, shampoo etc. and consider the advantage of a secluded place also means nothing walking distance, you need a trip to town, where right at the entrance there is a large supermarket where you can find anything you need included pharmacy and a wine selection.. Overall, I had a very pleasent time.

Leisure Family

6/10

Pleasant

30 May 2021

Verified traveler

Need to be updated

Leisure Family

4/10

Poor

07 Mar 2021

Sarah

The woman who checked us in was very nice and helped a lot. The pool was nice.
BUT the property is worn down, bugs everywhere, no hot water, no wash clothes, beds are hard, not firm, more like a rock.
I would not stay again

Friends_and_family Family

10/10

Exceptional

05 Mar 2021

Stephen

Comfortable stay in peurto Aventuras

Bed was comfortable and the shower was great.

Self

8/10

Excellent

19 Jan 2021

eva

Wonderful stay!

Great location with a good price.

Partner

6/10

Pleasant

19 Dec 2020

linda

Tips for stay - bring water& keys in keybox

Make sure that you bring drinking water, coffee and food as it's a long walk to a supermarket. There is key boxes so no need to have a fix arrival time, you just need the Condo number and the key box number. A hotel beach is very close but not sign posted so ask reception.

Friends_and_family Family

10/10

Exceptional

30 Aug 2020

Devin

Beautiful stay in puerto aventuras Mexico

Very nice, clean and comfortable

Partner

10/10

Exceptional

26 Feb 2020

Verified traveler

👍súper súper nice excellent costumer service nice place quite and great facility

Leisure Family

8/10

Excellent

25 Feb 2020

Verified traveler

Safe area. Clean unit, the nearby water is refreshing.

Leisure Self

6/10

Pleasant

23 Feb 2020

Verified traveler

We liked the location, the pool, and the staff. We liked the size of our apartment and the size of the bathrooms. It is located in a quiet neighborhood. The pool was inviting after we snorkeled all day. Staff was great and very helpful!

We didn’t like our room. No table lamps, no headboard (at first), tiny kitchen with no oven. Very few flat surfaces on which to place things. We ended up using a kitchen chair to hold our toiletries in the bathroom and two little tables from the balcony to hold our food. The couches were uncomfortable and except for the material, didn’t go together in style or proportions. Every faucet was corroded and therefore dirty looking. I could only access WiFi from half of the apartment and it was slow or sometimes just off altogether. The hotel was pirating their WiFi.

Leisure Partner

2/10

Poor

24 Dec 2019

Erika

terrible check in....noone there to check you in!

I booked a room for my wife and I and another room for another couple vacationing with us but arriving at a different time due to flights. They arrived first. there was noone in the office, office was a tiny sign next to a door, impossible to see from the street. sign said push the ring doorbell and someone will come. noone ever came to help them. When my wife and I arrived, we had the exact same experience but much more difficult because it was after dark. Hotel says 24 hour check in.....but that's not true....noone even there to check you in. Our friends greeted a maid cleaning one of the condos....she asked if they were staying...they said yes...she said she didn't know where the office person was but since they were waiting, she cleaned a room and let them in. Luckily my friends both speak excellent spanish to explain to housekeeper the situation. A few hours later when my wife and I arrived. there was still no office staff and they didn't answer the doorbell. I tried to call and the phone number didn't work. I tried to online message and got no answer. the office door was cracked open a bit so we found a key to a room and luckily it was clean and noone was in it. So at least we didn't have to stay outside.....I've never had a worse experience trying to simply check in!

Partner

10/10

Exceptional

04 Aug 2019

Jean-Francois

Quiet and nice place

Nice place

Family

2/10

Poor

28 Feb 2019

Verified traveler

The property is rundown, there is construction next door. They also were working right above our room and dropping construction debris into the pool

Leisure Partner

8/10

Excellent

27 Feb 2019

Anatoly

Coral Maya Condo Hotel

It is basic, condo like property. There is a pool, you can borrow kayaks free of charge to explore lagoon.
Located in the gated community, very safe. It is a short walk to the town center.

Family

8/10

Excellent

16 Jun 2018

Gerardo

Hidden Bargins

Cute location and very reasonable. Very clean pool. The aventuras community was very enjoyable with lots of restaurants, shops, bars, and Aquarium with dolphins, seals, and stingrays.

Family

6/10

Pleasant

10 Jun 2018

Michele

We went for cenotes

Large room with kitchenette and shower .
an open patio which leads to swimming pool. Ask for
You are a little way from the main areas shops restaurants etc about 10 mins walk. That can be a hot walk!!!

does not have its own beach area so you pay for umbrella etc in other public areas
There are most amenities dive shops.
car hire. The areas are clean and well kept.
You feel safe with lots of security personal.
Ita a whole gated comunity.
Don't forget to go to the cenotes for diving a must do.

You could spend time with dolphins sea lions in a large penned area. But we don't particularly like this as an amusement.

Partner

10/10

Exceptional

28 May 2018

Martin

work time

,great time great foods, great time, great weather

8/10

Excellent

22 May 2018

Domenico

Pleasantly surprised

Puerto Aventura is a beautiful community perfectly located between Playa de Carmen and Tulum with lots of restaurants and nice beaches, a wonderful discovery, a place that you want to go back .to.

Friends

10/10

Exceptional

25 Apr 2018

Mike

Great place at the right price

This property is located in the beautiful community of Puerto Aventuras. This is a gated mostly expat community which is very safe. We took an airport transfer from Cancun to this property. Check in was simple although the person working did not speak any English and gave me a cell phone where I spoke to the manager (Saul) who gave us assurances that we were good to go. We stayed for two days before transferring to an All Inclusive. The room was spacious and clean, the pool is amazing and clean and the only complaint we had is that the TV did not have any channels for the duration. We didn't care as we weren't there to watch TV and we also didn't mention it to anyone. At the end of our stay we needed to go 5 min down the road to the AI and after a few failed attempts to call a taxi which never showed up, Saul drove us there, which was very nice of him. We would stay here again for sure. The only suggestion I have is some sort of pamphlet that has suggestions for folks that are visiting. Luckily we have been to this area before and knew where to go for everything. But if you don't know the area, it's a bit of a walk to get to the restaurant area etc. They could also benefit from renting out half carts for reasonable rate and by the hour. A golf cart rental in town for 24 hrs is around 45usd which is pretty high in my opinion, especially since I would not want it for 24 hrs and may just need it to grab some groceries. Overall a great place and would return again.

8/10

Excellent

26 Feb 2018

John

Wonderful staff, beautiful location

Wonderful staff, beautiful location, nice room, could use new pillows.

Partner

6/10

Pleasant

01 Feb 2018

Verified traveler

Only stayed one night but was uncomfortable. The bed was rock hard.

10/10

Exceptional

10 Nov 2017

Eileen

Wish we were back there!

Lovely small hotel in a very peaceful neighbourhood. Room was large and airy (including balcony), shower powerful, air conditioning efficient and bed very comfortable - perfect!. Staff were friendly and efficient and Saul, especially, was very helpful, both by email before arrival and during check-in. Everything for basic self catering was provided but you would need transport or a taxi if carrying the weekly shop - we just liked having the kitchen for tea, coffee and snacks though. Highly recommend.

10/10

Exceptional

10 Oct 2017

Linda

Good place for a few nights

Nice room, spacious and clean, nice little shared pool, simple kitchen and there is a supermarket across the highway to buy supplies (local minimarket was not adequate for more than beer)
Easy to find once you get a map on the main gate. ~The area is very built up and busy and the beach isn't very nice. You can walk everywhere in Puerta Aventuras The whole area feel like Miami. Manager was very nice and friendly. Avoid the dolphin or Manatee Experience - can you imagine 10+ years being pawed at by Tourists every day -set the poor fish free!

Partner

10/10

Exceptional

28 May 2017

Zelia

Saul The Manger was Excellent!

Saul was excellent!the staff was Great !I felt Very safe in Puerto Aventeras!the Restaurant were amazing and Cheap!!I would go back in a heartbeat!

6/10

Pleasant

20 Mar 2017

Verified traveler

Disappointing stay

The rooms and smell of the room was very underwhelming. Manager was very nice. Wifi did not work in the condo and the there was only 1 TV in the condo and that was in the master bedroom. It did not have a remote to work the cable.

Family

10/10

Exceptional

10 Jun 2016

joe

Service was better thank expected

The manager Saul went above and beyond to accommodate is especially not having a clue where to eat or go around town. It's not his job but was friendly and even gave us a lift to a nearby restaurant . That alone made the trip worth while

10/10

Exceptional

16 May 2016

Laura

Great option if you don't like All Inclusive Jail

I went to work over there in some cave training in the Cenotes, so I only was in the hotel at nights to relax and rest. Very quiet what I appreciated, and in a great area with a lot of quite ideal for family restaurants. The room had a few cosmetic issues with the TV set up. Free Wifi could have been better. My Windows tablet could reach Internet not very fast, but consistently, but my Android Phone only randomly on the day even after resets, etc. There was some compatibility issues that I didn't experiment anywhere else. There was a cool pool area in the hotel, and a nice beach within 100 meters, but I never had a chance to go. You may need a car, rent a bike, or one of these golf carts in Puerto Aventuras.

8/10

Excellent

05 Feb 2016

Verified traveler

Nice condo good location and near beach

All the people we met were friendly and helpful. Good experiences with dinning out. Visited many Mayan ruins, towns and beaches. Riding buses and taxis, so easy and fun. Transportation from and to airport was reliable and safe.

8/10

Excellent

03 May 2015

suesherwood

nice hotel great for getting away

quiet secluded from all the action
need a car ir golf cart
nice beach and water

10/10

Exceptional

23 Apr 2015

Verified traveler

Wonderful Stay

I didn't want an all inclusive resort because I knew I would be out and about doing excursion and this hotel fit the bill. really clean and updated and most importantly the A/C worked perfectly! Would highly recommend this hotel to anyone, plus it's in an extreme safe and gated city, Puerto Adventuras. Added bonus, there is always a security guard walking around.

Family

8/10

Excellent

19 Mar 2015

Verified traveler

Nice small hotel in a well developed community

The hotel is located in a large planned community with hotels, residences, shopping, restaurant, and water activities. Very convenient to get everything, but it is better to have a car as the community is big.

Partner

8/10

Excellent

03 Feb 2015

Robert

Clean, newly updated roomy condo with pool.

Small beach access with wonderful protected swimming area just a 1/2 block away. Amenities close. Recommend transportation of some variety (bike, golf cart, car). We rented a car and were able to go to many of the local attractions (Tulum, Chitchen-Itza, Akumal Beach (turtles), and the other surrounding areas.

4/10

Poor

05 Jan 2015

Debra B.

Slightly Disappointing Condo

First, the good - the condo was good-sized, very clean, with marble floors and countertops in the kitchen and bathroom. There was a private patio with a good-sized table and two chairs that bordered on a beautiful and well-maintained private pool. The kitchen was well-stocked with decent appliances, dishes, utensils, etc. A tank of water was also provided.
The biggest bummer - no hot water, ever. There never seemed to be anyone in the main \"office\" to contact, so I left a note for the cleaning crew the first day. The note was taken, but the water situation did not improve. I had to heat water on the stove every day to bathe and wash my hair. Not good. Additionally, while there was a new flat screen TV provided I basically couldn't get anything to come in on it. The only input source that appeared functional was internet TV, but there was very little content actually available. Probably shouldn't need to watch much TV when vacationing in the Riviera Maya, but it was college bowl season and I had to spend an evening in a sports bar to watch my team in their game.
I booked late and wanted to stay on the inexpensive side so I wasn't expecting much in the way of amenities, but no hot water and a non-functional TV???

8/10

Excellent

20 Feb 2014

Elaine

Condo in Puerto Adventuras

Safe location, pool area was small although the pool itself is nice, just cold. Beaches are nearby, but this condo is not beachfront. We were there just to relax, although there are plenty of activities in the area for those looking for adventure. The one-bedroom condo itself is nothing special, but it's roomy and clean.

10/10

Exceptional

16 Feb 2014

Kay

Great Community at the Coral Maya, Puerto Aventura

We arrived late to Puerto Aventura at the Coral Maya. We really couldn't appreciate the all around beauty until we opened the door to our condo. Wow! It was beautiful! The owners Genaro and his wife Laura were so welcoming and helpful. Laura drove us to a nearby marina that has several restaurants circling it. What a nice surprise. The Coral Maya is in a gated community so we felt very safe and walked back to our condo refreshed and happy.The Coral Maya was not only beautiful but clean and very, very comfortable. It was well furnished, and even had a patio set which faced the pool. There were kayaks for our use and a recreation room. We would most definitely recommend the Coral Maya to our friends and would love to return.

6/10

Pleasant

07 Jan 2014

Tonie

Nice hotel, but resort built around dolphin zoo

The condo was nicely appointed, and the staff very friendly and helpful. Unfortunately, however, the Puerto Aventuras resort is built around a dolphin zoo in which the animals are kept in small tanks so that tourists can dive with them. If this bothers you, you should not stay at any hotel in this development.

2/10

Poor

03 Jan 2014

Wilfried Bony

High priced mediocrity

Staying here was a very bad decision. The price was sky high and so perhaps were our expectations as a result. That said there was no excuse for the unclean state of the condo when we arrived nor the strong damp smell that persisted for the duration of our stay. Pools of water that occasionally and inexplicably appeared on the floors were presumably linked to the damp smell. We would have been lost without a car as the location is a good walk from any of the restaurants and other amenities and frankly we were grateful to be able to escape every day. If you had paid considerably less than we did maybe it would acceptable but no more than that. Overall, terribly disappointing.

Family

10/10

Exceptional

04 Dec 2013

Brian

Great (Quiet) Place for a Family Vacation

Visited Puerto Aventuras the week prior to Thanksgiving 2013 from Colorado. Fabulous resort area with lots of friendly people. Great restaurants in the center of the resort. Genaro, the property manager, was overwhelmingly accommodating. He was always willing to provide direction and assistance when trying to communicate in a foreign country. Often times our family of 5 (2 adults, 3 young kids) has difficulty finding accomodations at a reasonable price... At the Coral Maya, we rented a 2 bedroom and had more than enough room thanks to the fact the TV area had a futon bed which was perfect for my 7 year old.

Family

10/10

Exceptional

18 Mar 2013

Luis

Great family-oriented place

If you are looking for safety, privacy, and a quiet place to relax, this is a great option.
The manager and crew are very friendly. He was always looking for feedback for ensuring our stay was pleasant.
Since this hotel is located in Puerto Aventuras (A residential area), you will never see solicitors and you can even walk around the neighborhood at any time (as you would at home).
You can kayak, snorkel, and relax on the nearby beach and avoid big crowds from other beaches.
I would definitely come back to Coral Maya in the future

6/10

Pleasant

13 Jan 2013

Verified traveler

Clean, Spacious, near beach--but need car!

We stayed in a two bedroom condo in December (family of four with two young kids). The apartment was excellent. Very Clean, huge space with two separate bedrooms, very nicely furnished. . the free wifi and direct tv were nice after a few days in resort where these things were not included. The only major problem we encountered: we did not have a car, the nearest convenience store was about a mile away. There were also several restaurants about one mile away. The uphill distance was not possible for our young kids. when arrived the first evening, we had no food, no car and it was a real pain to figure out taxi. So, if you are driving, this is a great place--looks like there was lots of parking and the hotel itself was great. owner was very helpful and friendly as well.

Family

10/10

Exceptional

19 Nov 2012

Verified traveler

Spacious, Comfortable and Relaxing

An excellent stay in a very comfortable apartment with a terrace leading directly onto the pool. The units are a reasonable walk from the restaurants, bars and shops of Puerto Aventuras, but it is a very quiet spot as a result. The staff were excellent, giving great recommendations on what to do in the area. Thoroughly enjoyed the stay.

10/10

Exceptional

31 Aug 2012

Jen

Very large rooms and balconies, beautiful views in all directions...pool, bay/beach, gardens, partial ocean view. Safe location and very friendly staff. So quite you can hear the ocean :-)

8/10

Excellent

25 Jan 2025

Jaqueline

Está muy cómodo ya que puedes estacionar tu carro afuera del departamento, tiene una caleta muy bonita.

2/10

Poor

07 Nov 2024

hoshelin

No me recibieron, no me abrieron
Solicitó la devolución de mi dinero

6/10

Pleasant

04 Aug 2024

Irasemy

El check in es muy tardado y no siempre te atienden en el loby para poder hacer uso de los servicios.

Leisure Family

10/10

Exceptional

23 May 2024

Claudia

Excelente el alojamiento muy cómodo y con muchos beneficios

6/10

Pleasant

21 Aug 2023

Allen Daniel

Sin comentario

10/10

Exceptional

04 Apr 2022

Héctor José

Todo muy bien.

Leisure Family_with_children

8/10

Excellent

11 Oct 2021

Miguel

Algunos Detalles en el baño y regadera, el agua se acumula en la regadera, la toalla para cecarse las manos se encuentra colgada muy alta, el rollo de papel de baño esta incomodo de alcanzar, hay un detalle en la pared a lado derecho del lava manos a la altura del piso.

Leisure Family

4/10

Poor

25 May 2021

Verified traveler

Bonito Lugar en el área de alberca con terraza, amplio el espacio de Cocina Comedor y Sala.

Business_and_leisure Partner

10/10

Exceptional

21 May 2021

Verified traveler

Excelentes condiciones y muy bonito todo el lugar.

Leisure Family

10/10

Exceptional

22 Mar 2021

Verified traveler

Un lugar muy bonito y tranquilo. Además la atención muy buena.

Leisure Family