Name: Dreams Aventuras Riviera Maya All Inclusive
Address: Km 269.5 Carretera Chetumal, Puerto Aventuras, 77750, MX

Dreams Aventuras Riviera Maya All Inclusive

Riviera Maya / Playa del Carmen · Mexico

Km 269.5 Carretera ChetumalView location

100 reviews shown

10/10

Exceptional

21 Jul 2026

Elinson

10/10

Exceptional

21 Jul 2026

Rodrigo

Hotel and accommodations were great
Friendly staff and lots of activities

Family_with_children

6/10

Pleasant

13 Jul 2026

John

The staff was so kind and helpful. The facility was generally clean, could use some updating. We loved our swim out suite. The beach was as expected for seaweed season. They worked hard to control the smell. Dinner was always good, the lunch and breakfast were not. I got terrible food poisoning that lasted nearly two weeks and almost had to go to the hospital. It would also be nice if they had more AC in common areas. Most of them are outside or in poorly ventilated rooms. Overall, the kids had fun and the staff all tried hard to make sure everyone was taken care of. Please review the food situation though. That was absolutely miserable how sick I was. I’ve stayed at six other all inclusive and never gotten ill. Everyone in my family got some degree of it. Mine was definitely the worst.

Family_with_children

8/10

Excellent

13 Jul 2026

Tracy

Hotel is very clean and pretty.
Location is really good 10 min walk into the town area.
Beds comfortable and the pillows are good.
Shower has plenty of pressure and hot water.
The barriers around the lagoon do a good job of keeping out the seaweed.
Easy access to paddle boards and kayaks. Snorkelling gear is charged at $6 for 20 mins.
Pools are good size with plenty of sun beds. If you want a breeze sit on the beach as you can’t feel a breeze around the pool.

Lobby is open to outdoors so it’s warm and not somewhere to cool down and relax on a hot day.

Appears to be a shortage of staff in some places.
One man has been doing the pool bar and upper level bar which isn’t good. To get served in the pool you have to get out of the pool to go to the bar.

No barman In desire at times so had to fetch someone to serve if we went in.

Preferred area restaurants are closed for breakfast while we were there I didn’t check k the other meals.

Firstly the restaurants are all in need of good air conditioning, especially the breakfast buffet. It is so hot in there.
Never had this issue in a hotel of this class before. They are so hot and humid inside.

USA 4th July night cake was stale and waiters were few and far between.food wasn’t good and was over or u cooked.

The Wednesday it was buffet only no restaurants. We didn’t go and went out to eat after the July 4 buffet.

Food in buffet I would say 2/5 at best. Lacks flavour, under or over cooked and some of it is dry.

Family_with_children

10/10

Exceptional

12 Jul 2026

Adalinda Sanchez

The view from my balcony was the pool and the ocean it was beautiful. Staff were so helpful and kept the entire resort clean.

Family_with_children

10/10

Exceptional

11 Jul 2026

Armando Balbuena

Me encanto

4/10

Poor

11 Jul 2026

Tameko

Slow resort not much to do

Family_with_children

4/10

Poor

10 Jul 2026

Dustin

I had high hopes for this place. Zero bar staff for pool bar, and food options were not good at all. These places are beginning to be too watered down. 1,000,000 amenities but the amenities are sub par. They need to focus on perfecting a few rather than having all of them that are mediocre.

Family_with_children

10/10

Exceptional

08 Jul 2026

Zuleyma

This property had everything we needed. The food was delicious. Staff was very friendly. We dealt with Francisco by the pool. Such a nice guy

Family_with_children

10/10

Exceptional

07 Jul 2026

Alejandra Monserrath

This was the perfect family vacation. The staff was really nice and was always offering help. Fabi and Fernando at front desk and guest services were so helpful and friendly. My daughter befriended many of the staff at the restaurant and they were extremely kind with her.
The pool was fun and the entertainment staff; Berenice was extremely kind with our family.
Will definitely come back to Dreams in Puerto Aventuras!!!

Family_with_children

8/10

Excellent

07 Jul 2026

Nicolle Elvira Jesus Aliaga

10/10

Exceptional

05 Jul 2026

RICARDO DE JESUS

No for the moment all it's ok

10/10

Exceptional

01 Jul 2026

Shirley

Clean room , very friendly staff .

10/10

Exceptional

01 Jul 2026

Nicole

Everything was amazing! The staff were excellent. The food was also fantastic! I would definitely come back.
I had my wedding here and they went above and beyond to make everything lovely.

Family

10/10

Exceptional

30 Jun 2026

Stephen

The staff were friendly and very helpful. The rooms were nice. I hate that we didn’t get to swim in the water but the pool was nice.

Family

8/10

Excellent

30 Jun 2026

Genaro

Overall we had a very pleasant stay at the Hotel. ALL staff was wonderful and very helpful/welcoming. Food was good except maybe need a little more variety. However, it felt like they were short on bartenders and waitresses that came around asking for drinks. Beach area was unusable and smelled really bad. Also we kept getting woken up at all hours with the tray carts or laundry carts.

Family_with_children

10/10

Exceptional

27 Jun 2026

Wunda

Extremely friendly staff and amazing location. Be aware of brown seaweed during the months of May to September which can hinder your ability to full enjoy the ocean.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Regina

LOVED this resort. Traveled with my husband and two young kids and this was the most amazing resort and perfect for our family vacation. The staff were extremely friendly, kind and so helpful. They literally wait on you hand and foot here which made our trip even more relaxing for mom and dad. There’s so much to do, shows, dance parties, activities, things for the kids to do. The property is absolutely beautiful and well maintained. Our room was stylish, modern and very clean. Highly recommend getting the preferred suite with the swim up pool, That was a game changer for nap time with our little one. We could hang outside at the pool and waitresses came right over with food and drinks for us. The restaurants were average, which is expected at an all-inclusive. Everything else , That was a game changer for nap time with our little one. We could hang outside at the pool and waitresses came right over with food and drinks for us. The restaurants we’re average, which is expected at an all-inclusive. Everything else was absolutely top-tier. Highly recommend this place 10 out of 10. Absolutely amazing experience. Love the fact the resort is within a larger gated community with other resorts and a cool little town that you can walk to with restaurants. Excursions. We swim with dolphins and found a secret cenote in the jungle! Highly recommend Renting a golf course and exploring. Property also had a beautiful gym, I felt very safe running outside the resort

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Malkesh

Rooms were clean, great and friendly staff.
Food was bland with no flavor. Tropical fruits not available.

Family_with_children

10/10

Exceptional

16 Jun 2026

Kevork

My wife, 2 year old toddler, and I stayed at the resort for 4 nights. We enjoyed every moment of our stay. The room was spacious, clean and comfortable. Staff were extremely helpful and available at every request.
Food and snacks were available all day long at every corner.
The staff on the pool and the public areas create such a great and friendly atmosphere.
Given the price we paid the stay could not have been any better.
A big thank you to the dreams aventuras team for the work they are doing.

Family_with_children

10/10

Exceptional

10 Jun 2026

Afrouz

This is our third time at Akalki! I can’t say enough good things about this magical place. No other place in the world as beautiful, peaceful and healing! I’ve held retreats here and brought my family and love it so much!

Family_with_children

10/10

Exceptional

10 Jun 2026

Richard

Loved our return stay. Property constantly adding touches! Many prior stays and many to come. Great new faces and as always the tremendous staff who add so much to what already is a wonderful property and location. Can't be beat. We look forward to our return stay in the fall if not sooner. Really want to bring attention to Rodolfo, Hermelinda, Ronnie at the bell station, Rocita in houskeeping, Magaly at the beach, and of course Fernando and his fine leadership, The boys in the preferred lounge and Jazi, Adriana, Paulina and Karen the MOD as well as the wonderful Berenice and her wonderful activity program!!!!

Friends

4/10

Poor

10 Jun 2026

Jeffrey

Had to switch rooms due to smell (sewage and fish) and humidity. Others did as well. Resorts is old and not adult friendly. Wont keep kids out of the little “adult pool”. Alcohol is low shelf cheap headache recipe. Its just an old resort and not what weve seen from dreams riviera maya. Wouldnt stay again. Marina town is fun and cute little village with restaurants better than resort.

Family

10/10

Exceptional

08 Jun 2026

Lety lizeth

Everything was good the staff was excellent
Karen

4/10

Poor

07 Jun 2026

Jason Kent

Go somewhere else!

Family_with_children

10/10

Exceptional

06 Jun 2026

Janaina

Staff was really good! Food good! Drinks good! Service really good. Because of the seaweed it wasn’t great but its nature.

Partner

8/10

Excellent

06 Jun 2026

Angela

Staff was wonderful and friendly! Pool was nice.rooms clean. Spa was nice and staff was great

Family

8/10

Excellent

02 Jun 2026

Devon

Rooms and food are great. Being in a safe community to walk around made for a unique experience. Don’t take any offers to tour other resorts for a gift or voucher. Do upgrade to preferred club and make sure to use the pool, spa and dinning perks that come with it. I would stay here again.

Family_with_children

8/10

Excellent

31 May 2026

Miguel De Jesús Alba

I liked the staff was very kind. One thing that I did not like was the pool depth it was a single depth for both pools would have wished for a deeper pool for older kids and adults.

Family_with_children

10/10

Exceptional

30 May 2026

Loretti

Our stay at this all-inclusive resort was absolutely exceptional and exceeded every expectation. The food was outstanding, with every restaurant offering delicious, high-quality meals and a unique dining experience. The service was impeccable from start to finish.

What truly made our vacation memorable was the incredible staff. Every team member was friendly, attentive, and genuinely dedicated to making sure we had everything we needed. Their kindness, professionalism, and willingness to help made us feel welcomed and valued throughout our stay.

The resort itself was beautiful, well-maintained, and provided everything needed for a relaxing and enjoyable getaway. We left with wonderful memories and cannot wait to return.

We highly recommend this resort to anyone looking for an unforgettable vacation experience.

Family_with_children

8/10

Excellent

28 May 2026

Christina

We just got back from our trip, to no fault of the hotels, we chose a heavy sargassum season (May) so the beach was unfortunately unusable and the smell was quite potent. That being said, the hotel staff was amazing. Every single person was kind, helpful and very attentive. One of the managers, her name was Karen, made sure to say hi and converse with us everyday, asking if we needed anything or if we needed anything for our rooms. This includes all staff, from the bellman, to poolside hosts, to the restaurant waiters and even housekeeping. Everyone had a smile and great attitude. You can tell they wanted to make our experience there as enjoyable as possible. On our last night, they even sent dessert to our rooms as a goodbye treat, which I found to be very thoughtful. Would definitely go back (not during a Sargassum month)

Friends

6/10

Pleasant

27 May 2026

Roxana

The hotel is very nice, and the staff were incredible. There was a lot of seaweed that did not allow us to use the beach at all, so although it is not the hotel's fault, they should at least warn people when things like this happen so we are prepared. The other thing I will say is that, with just a few restaurants on site, they should keep them all open every day and not have a \"schedule\" they don't follow. The Mexican was not open on any day I was there so I had to eat in the same place 2 nights.

Friends

10/10

Exceptional

27 May 2026

zachary

This place is an absolute gem and a great deal. The service, food, and company was amazing. Anyone looking for a smaller resort that absolutely delivers it’s this place. I would recommend to anyone I know or related to. I will be back in the future!

2/10

Poor

26 May 2026

Alfonso Rene

Nothing compares to their advertising resort is very outdated very small but the most horrible thing right now is the smell from the seaweed and natural pool they have on the resort I needed to leave could not stay, one night that I stayed and my reservations was for four days but having dinner the first night and having the smell of garbage well I was eating I could not do that every night, checked out and left to a different resort!!

Partner

8/10

Excellent

23 May 2026

Jacquelyn

Enjoyed our stay and loved being so close to the dolphins

Family_with_children

8/10

Excellent

22 May 2026

cristiane

was super nice the staff was very friendly and the place very clean. i really enjoy with my kids.

Family_with_children

6/10

Pleasant

18 May 2026

pooyan Moradi

Pros:
- Even though the buffet choices were not like other bigger resorts, the food quality and taste was good.
- The resort is in a residential area. So you can walk around, see some stores and beaches.

Cons:
- It is surprisingly small if you’re used to larger resorts.
- If you are looking for that typical carribean beach resort experience, don’t stay here. It doesn’t have a beach you could swim in. It’s basically for kids. An enclosed shallow section full of stones and seaweed.
- Each of their few restaurants are closed for a couple nights of the week. So your dining options aren’t a lot on any given night.
- The shows aren’t that good if you compare them to some other bigger resorts you’ve stayed in.
- They have just one pool and another tiny one if you upgrade to their preferred club.

All in all, I think this resort is more for people with kids and those who want a quiet place to just relax.

Family

10/10

Exceptional

16 May 2026

Lauren Alexis

The swim up family room was everything we needed and more, its actually 2 connecting rooms with 2 swim out pools. We had more than enough room for a family of five with 2 adult size kids and one 7 year old. The couch converted into a small bed and the King size bed is huge and comfy. The rooms were extremely spacious and amenities provided by the preferred concierge team were fantastic. The hotel itself was beautiful and food was a great variety, best coffee was found at the coffee shop in the lobby. We were able to access the grounds and surrounding areas easily and the community itself felt very safe and friendly. All staff on property but especially Guillermo our concierge and Nayelly in the restaurants were very helpful.

Downside:
Not much AC during meal times with the exception of Portofino. All other meal areas are outdoors or dont provide much ac ( world cafe).

Corezone: NO AC at all

Gym: only 1 working treadmill but very good AC and the other equipment available and location more than make up for it.

We didnt use the kids area at all but thats because my little had a swimout to play in when we wanted to rest.

Family_with_children

6/10

Pleasant

09 May 2026

Senth

The cleaniness of the room could've been better. This resort does not open up to the main ocean where it is swim friendly.

8/10

Excellent

07 May 2026

Michelle

Spa experience was really nice. The vip pool was nice and quiet. Food was ok, a little more variety would be nice at the buffet. The resteraunts were very good. The staff was incredible.

Friends

8/10

Excellent

04 May 2026

Constantine

The majority of the staff were very friendly. The rooms are nice and spacious. Hotel is a little dated. Was not impressed by the food on resort.

Friends

10/10

Exceptional

02 May 2026

Stavro

Clean property

2/10

Poor

29 Apr 2026

Richard

How

10/10

Exceptional

27 Apr 2026

Jess

The room was spotless. Bed was a little soft for my likeness however that is personal preference. The staff were great. The pool and spa were also great. The beach area was ok. It was rocky in spots. The food was so/so. Some of the restaurants were better than others, but overall I was satisfied. The only complaint I would have is that the they try to get you to buy into the Hyatt vacation club. I don’t like being pressured into a timeshare when I’m on vacation. I would highly recommended upgrading to the preferred ocean view. The view was gorgeous and the breeze on the balcony was perfect.

Partner

10/10

Exceptional

26 Apr 2026

Amanda

The staff were very friendly. The iced lattes were great. Service was exceptional! Food was also very good.

I would have liked to see more chairs and umbrellas for the pool and beach areas.

Do not book transportation with the hotel, as it’ll cost you almost double the price. I found some local taxis that were much cheaper. For example, the hotel quoted me $105 USD for a one way trip to Tulum, but I found a gentlemen via Google and texted him through WhatsApp and paid $60 USD. That said, staff were very helpful with finding transportation.

Overall, I really enjoyed my stay and I am sad to leave.

10/10

Exceptional

25 Apr 2026

CATHERINE T

The staff was amazing , always there to assist with any needs ..

Friends

8/10

Excellent

24 Apr 2026

Lori Marguerite

The room was clean, The staff were very friendly and helpful. The specialty coffees were delicious at the cafe in the lobby.

4/10

Poor

16 Apr 2026

Motaz M Abdel

\"The resort in Playa del Carmen had so many wonderful aspects—beautiful grounds, fantastic food, and most of the staff were exceptional. However, I had a deeply upsetting experience. After being seated in a restaurant, my girlfriend was asked to leave due to a dress code, which was incredibly embarrassing, especially since we were already seated. The assistant concierge manager’s response was frightening—he spoke in a threatening, almost thuggish way, and it left us uneasy, especially as tourists in a foreign country. I also made a mistake by reacting in anger and disrespecting her on the way out, and I deeply regret that. My reaction was a response to feeling powerless, but I take full responsibility. Despite this, I hope the resort addresses this behavior, because it otherwise has great potential. I give the resort 3 stars—the staff and setting were fantastic, but this incident left a serious mark on our experience.\"

Partner

10/10

Exceptional

16 Apr 2026

Allison Carol

Great location in gated community. The staff are fantastic. My only suggestion would be to have an adults only area or separate pool.

10/10

Exceptional

12 Apr 2026

Brian

Very kind and helpful staff.

Partner

8/10

Excellent

12 Apr 2026

Jacob

Overall nice resort. Smaller which is good and bad. Restaurant choices are slim and they do not take reservations. Most staff were awesome, but some just seem like they do not want to be there. Great for kids and beach is shielded from most debris from ocean. Our swim up location was awesome.

Family_with_children

10/10

Exceptional

10 Apr 2026

Laura

Everything about this hotel was THE BEST! All of the staff was friendly and attentive. They have amenities I hadn’t seen before. The swim up pool on our back patio was so fun. The room was very clean and well stocked daily, they even offer turn down service. Food at every restaurant was SO GOOD! Food allergies? No problem! They will help identify dishes meeting your dietary needs and will even prepare food not on the menu “special” for you in the kitchen. Highly recommend getting a hydrotherapy session at the spa, followed this up with a massage, what an experience! I highly suggest going with “premier”, worth every penny! We will be back!!

Family_with_children

10/10

Exceptional

09 Apr 2026

Bertha

We had an amazing vacation at Dreams Aventuras Playa del Carmen. What made the experience even more memorable was the staff, who went above and beyond the typical all-inclusive service. From Emilio, our concierge, to Amado and Jazi, the bartenders at the Preferred restaurant; Roberto at the pool and cabanas; and Katya and Karen serving drinks and food—everyone was incredibly kind, professional, and always smiling.

The hotel’s location is excellent, and we enjoyed beautiful weather throughout our stay. We would definitely return and highly recommend this hotel.

Family

8/10

Excellent

08 Apr 2026

Patrice

Our was clean and updated. We have an amount of preferred time which was bigger and more private than those on the ocean side.

The property was beautiful. Not very accessible for those in a wheelchair or a scooter.

The staff were great. We did have different experiences with staff at different restaurants.

Friends

8/10

Excellent

07 Apr 2026

cory

The resort was decent , not near as good of food as we have had at others and they must water down their alcohol due to when you watch them make your drink they put lots in but the drinks are not strong and not the best tasting. Honestly it was fun but I guess you get what you pay for it was much more affordable than some we have been to in the past but the trade of is the food and the drinks were not near as good.

Family_with_children

10/10

Exceptional

06 Apr 2026

Daniela

Me gustó mucho la estancia en este hotel, todo el servicio fue excelente, solamente el acceso a la playa no se me hace muy bueno debido a que es solo una bahía, fuera de eso todo perfecto

8/10

Excellent

06 Apr 2026

Teddi Ann

Staff was wonderful! The rooms needed updated. The beach was nice but alot of seaweed. Breakfast was nice and enjoyed the Italian restaurant. Not a lot to do for teenagers especially in the evenings.

Family_with_children

8/10

Excellent

05 Apr 2026

Mahendra Kumar

Unobstructed beach view

Friends

8/10

Excellent

05 Apr 2026

Bharat

Food could have been better, overall a pleasant experience

10/10

Exceptional

04 Apr 2026

Clara

Everything was amazing!

Family_with_children

10/10

Exceptional

03 Apr 2026

nicole

Best stay!!!

10/10

Exceptional

01 Apr 2026

Lisa Diane

Loved the stay as we got married at this resort 15 years ago. I did let them know about our anniversary but nothing was mentioned from them, little disappointing. Also the ladies at the front that talked us into going to talk about a time share was a bad experience. They told us and hour and a half took 3 hours of our day plus travel. They lied about why we were going they and didn’t tell me what it was. Staff at the resort were really good. It’s very clean.

10/10

Exceptional

31 Mar 2026

Jennifer

The resort is lovely, the building is well laid out, the amenities are great, the food is very good, and there is a wonderful breeze that flows through the lobby. All of this is wonderful and can be replicated in other resorts. But the thing that sets this resort apart is the staff! They are amazing and they care so much! Karen and Natali as concierges, Erik and Roberto assisting at the pool side and at the beach, the entertainment staff of Abigail, Perla, and Edwin were just wonderful. The serving staff at the restaurants were also top notch. Our daughter has celiac disease and an allergy to peanuts. This was noted and carefully catered to at every meal. Suggestions were made for alternatives and each menu had options for her. I would like to specifically recognize Manuel in El Patio, Jose, Teresita, and Bradley in Oceana. This was one of the best family vacations we have had!
Thank you!

Family

10/10

Exceptional

29 Mar 2026

Teresa

Well staffed resort who were very friendly and helpful. Good security and entertainment. Would stay again.

Partner

10/10

Exceptional

29 Mar 2026

Philip

Excellent customer service.

10/10

Exceptional

29 Mar 2026

Katherine

Kids club was great, activities and entertainment were great. We will go back!

Family_with_children

10/10

Exceptional

28 Mar 2026

Lassity L

Had an excellent time because of the amazing staff and beautiful facilities! We couldn’t have asked for a better vacation!

Partner

10/10

Exceptional

28 Mar 2026

Kaili

Fantastic week at Dreams. Rooms were spacious, clean and well stocked. Rooms service was quick and staff were so kind and attentive. We particularly enjoyed the non stop fun and activities from sun up to sun down. The activities team was so much fun! À la carte breakfast lunch and dinner without the need for reservations was a huge bonus! Will definitely go back again.

10/10

Exceptional

26 Mar 2026

Ivan

Awesome resort. First time at an all inclusive and they made us feel special. staff is awesome. keep up the good work.

Family_with_children

10/10

Exceptional

26 Mar 2026

Harpreet

We loved everything at the resort.we were in the preferred club .the only down part was they were not even asking if we are preferred or not.Kids love the lool

Family_with_children

4/10

Poor

23 Mar 2026

Rebecca

Decently nice property. Low rating is due to the food. It was terrible. The food was worse than school cafeteria food. The steak at the Italian restaurant was like a Salisbury steak with the consistency of heavy jello. We had to upgrade the premier dining options to access halfway edible food. Drinks were fine, and the staff was friendly with good service. At over $600 per night, I expect decent food.

Business Friends

2/10

Poor

20 Mar 2026

Tanya

Staff was great. Friendly and attentive. The food here is not good at all. The resort is small and the beach/cove is Al’s

10/10

Exceptional

19 Mar 2026

Walter

Pool view included a view of the ocean which was unexpected. The staff was amazing, incredibly attentive. Truly, all of them. Rooms were clean. Furniture a bit worn. My daughter is gluten intolerant and they did everything to make sure she was taken care of. Would highly recommend this property to others!

Family

8/10

Excellent

15 Mar 2026

Rosalie

Pool was good. Our room had ocean view

8/10

Excellent

14 Mar 2026

george

Pool wasn't clean. Lots of leaves and hair combs. Have to call staff to clean it.

10/10

Exceptional

12 Mar 2026

Addiel Pintueles

This hotel was phenomenal. Everything you can think of is here. Enjoyed my swim out room

4/10

Poor

09 Mar 2026

James Wilson

I recently stayed at Dreams Las Aventuras Riviera Maya and had mixed feelings about the experience. The staff throughout the resort were very friendly and helpful, which was definitely one of the highlights of the trip.

Unfortunately, several aspects of the resort were disappointing. About half of the restaurants were closed each night, which limited dining options and made it difficult to experience everything the resort advertised. The facilities also felt old and outdated, and overall maintenance did not seem to be a priority.

The hotel itself did not resemble what you would expect from a five-star resort, and the pictures online were somewhat misleading compared to the actual condition of the property. The “private” beach was also covered in seaweed during our stay, which made it less enjoyable to use.

Another downside was the in-room amenities. Unlike many other all-inclusive resorts I’ve stayed at, the room only had beer in the refrigerator and no liquor bottles provided. Additionally, the liquor served at the bars seemed very watered down.

The resort also advertises a “premium” side, but during our stay it appeared that everyone had access to those areas, which made the upgrade feel misleading.

Overall, the staff was very kind and accommodating, but the resort itself did not meet the expectations set by its five-star rating or promotional photos.

Partner

6/10

Pleasant

06 Mar 2026

Linda De

Staff is extremely helpful and aim to please. Although often appears to be hoping for a tip.
Rooms design are frustratingly inefficient. Not enough drawer space, a useless armour that had no rod to hang anything, and no shelves or drawers. We kept out shoes at the bottom. . Not enough hooks to hang robes or wet towels. Bathroom has no drawers at all so all of your toiletries have to be kept on the counter. Housekeeping appeared to loose interest in us as the week progressed. The special snacks were only restocked the first four days No more M&Ms or pringles chips . I suppose that’s just for the newbies!

Friends

6/10

Pleasant

05 Mar 2026

Heather

Staff ard location were amazing but the property is extremely outdated and the food overall was below average. Small buffet with the exact same items for breakfast lunch and dinner. Long waits for sit down restaurants but food was a little better. We likely would not stay at this property again but would stay in the area.

Partner

10/10

Exceptional

02 Mar 2026

Jessica

The entertainment team was absolutely amazing. My kids actually cried having to say goodbye to them. They made my kids feel so special and got them to participate in things they wouldn’t have otherwise. We will be going back for them

10/10

Exceptional

02 Mar 2026

Massil

The whole experience was amazing! Special shout out to the following staff who made our experience extra special: Jazi, Emilio, Elita, Isaac, Cruz :)

The preferred club and all it's perks are definitely worth it. The pool is nice and quiet on that side, and the preferred lounge & Oceana restaurant access are completely worth it. We can't wait to go back!

Partner

10/10

Exceptional

28 Feb 2026

Nicole terez

The staff at Dreams is always amazing.

8/10

Excellent

25 Feb 2026

Jarin

Everything was good, but the food was very underwhelming and almost hard to eat at times.

10/10

Exceptional

23 Feb 2026

Anne-Marie

The swim out suites were excellent. Staff were fantastic. Great amenities.

8/10

Excellent

18 Feb 2026

Janelle Rita

room service was great and delicious

Partner

10/10

Exceptional

18 Feb 2026

Cory

Everything was great. The room was modern, clean, spacious, bright and beautiful. Great view. Comfortable seating on the balcony. Service/hospitality was excellent. Food/drinks were great. We did the preferred room so we got brand name alcohol. The spa was wonderful. We did the hydrotherapy twice and spa treatments once. I got a facial/cranial sacral massage and my husband got a massage with three different modalities. We both loved our treatments. The property is well maintained and has a variety of restaurants. Its located inside a gated community so you can walk outside the resort and explore a little without a car. You can rent a golf cart if you want to. There is a nice public beach you can walk to.

Partner

10/10

Exceptional

15 Feb 2026

Jeffrey Henry

The staff was amazing and so attentive. We ate at the Patio our last night and 3 employees stood out for us.
Nayeli
Daniel
Guadalope
They gave a slice of cake reading “ safe travel” knowing we are leaving the next day.
No matter how busy it was, they made us feel so very important. Kept checking on us and made sure our food was perfect and asked us how our stay was, very impressive.. Staying at dreams they go the extra mile to make your vacation a dream vacation. The property is completely clean and sanitary.

6/10

Pleasant

11 Feb 2026

John Bruno

The staff were very friendly
The room was not in good condition

Leisure Partner

2/10

Poor

10 Feb 2026

Jeremy Brenden

We had a terrible experience with this resort with several issues during our stay..

1) Toilet flooded three times - never offered to change us rooms - suggested we throw toilet paper in garbage can, this is incredibly unsanitary.

2) Fridge would freeze everything - asked for this to be fixed and wasn't

3) Phone didn't work, requested this to be fixed twice

4) Room was supposed to stocked every day with beverage and snacks and wasn't, had to call each day and ask...

5) Concierge was not helpful

6) Pictures don't accurately depict the resort

7) Food was below average with very long waits, dinners taking 1 1/2 to 2 hours.

I will never go to another dreams resort, and I will be sure to let others know on all social media sites and anywhere else I can comment.

Leisure Family

2/10

Poor

03 Feb 2026

Stewart

We spent a lot of money on our stay and we were extremely disappointed. Room and Staff were great. Otherwise, tons of children. The pools, restaurants and lobbies were crowded and noisy. Advertised 7 \"restaurants\" but each night we were there only 3+/- were open, the ones we wanted to dine at were closed 2 of the 3 nights of our stay. There is no true \"beach\" anywhere nearby, only a semi man-made enclosed lagoon. The food was inconsistent and about average at best (with stingy portions). 15 minute wait for omelet at breakfast buffet. Liquor selection was average and although \"all-inclusive\" the only wines offered (without having to pay for) were a house red or white. There is little to do outside of the resort. It is an enclosed \"Americanized\" community with some ticky-tacky touristy boutiques and few inspiring bars or restaurants nearby. There is an interesting area that one can watch some very entertaining dolphins do tricks. Seemed to work for many other guests but absolutely not for us, especially after the big bucks we paid.....

Leisure Partner

10/10

Exceptional

30 Jan 2026

Nathan

Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.

Friends_and_family Family

8/10

Excellent

25 Jan 2026

Sarah

Excellent staff, room was clean and maintained during our stay.

The evening restaurants can be tricky as they close for weddings, and don't take reservations - first come first serve. Which means wait times can be over an hour to get a table.

Evening events were amazing, the fire show, the beach night movies, the evening music - something different each night in the lobby with a mixology bar.

Leisure Friends

10/10

Exceptional

25 Jan 2026

Patrick

The room was great, the employees are friendly, Roni the bellman helped my wife because she twisted her ankle on the trip to the hotel and he got her an ice pack. the concierge Miriam and Johnathan were helpful also.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Patricia Anne

Absolutely fantastic!!! The staff are amazing and go out of their way to ensure your stay is as perfect as possible. We would definitely stay at Dreams Adventuras again.

Leisure Friends

10/10

Exceptional

21 Jan 2026

Keelan Scott

Staff was amazing!

Leisure Partner

10/10

Exceptional

13 Jan 2026

Chris

Room was very comfortable and spotless. All staff extremely helpful and very courteous.

Leisure Family

10/10

Exceptional

12 Jan 2026

Lorraine

Resort was clean, well maintained, and offered numerous activities and amenities. Staff was incredibly friendly and helpful.

Leisure Family

10/10

Exceptional

12 Jan 2026

Roxanne Marie

The staff at Dreams Adventurous were amazing! Our room was always clean and well maintained.
Can’t wait to go back!

Leisure Family

10/10

Exceptional

11 Jan 2026

MIRIAM

El personal fue lo mejor del hotel, todos fueron extra amables, siempre con una sonrisa, la mejor actitud y dispuestos a ayudarte con cualquier cosa

Friends_and_family Family

8/10

Excellent

09 Jan 2026

Anastasia

Overall rating: 8/10
Overall, we had a pleasant and relaxing stay.

Staff - 10/10
The staff is truly wonderful - everyone is kind, helpful, and genuinely tries their best.
A very special thank you to our concierge Emilio - he was amazing and really made a difference during our stay.

Food - 9/10
The food quality was very good, especially at the Preferred Club restaurants. We really enjoyed our breakfasts and lunches there, and the service was excellent.
We only reduced one point because of the long waiting times for dinner. Most evenings we had to wait 45–60 minutes (or longer) to be seated, and the waiting lists made dining feel a bit inconvenient.

Resort building & rooms - 8/10
The main downside for us was the condition of the resort itself. The building and rooms feel quite dated.
We also noticed a sewer smell in the bathrooms and poor ventilation, especially in the mornings, which made the rooms feel less comfortable.

Beach area
The resort is located in a bay, and the water was very shallow with a muddy bottom, rocks, and seaweed. While it felt safe for small children, it wasn’t ideal for swimming, diving, or truly enjoying the Caribbean Sea. We didn’t get to experience the beautiful turquoise water we were hoping for.

Leisure Family_with_children