Name: Catalonia Royal Tulum All Inclusive
Address: Ctra. Cancún - Chetumal Km. 264.5, Xpu Ha, 77790, MX

10/10

Exceptional

31 Jul 2026

Irma

We had a wonderful stay! The tropical atmosphere was beautiful, and the rooms were always clean and comfortable. The beach had soft, sandy shores, although there was quite a bit of sargassum during our visit. That's simply Mother Nature, and we were impressed by how diligently the resort staff worked every day to keep the beach as clean and enjoyable as possible. The pool was great but I wished it had a little bridge I could hide under. Lol!

The food and drinks were very good, and the nightly entertainment was fantastic, making every evening enjoyable.

A special thank you to Victor at Reception for his warm welcome and outstanding service. We'd also like to recognize Rosario & Alondra at Bloved, as well as Angeles & Fernando at the buffet. Angeles has an incredible ability to remember guests' names—it truly makes you feel like part of the family. Fernando always looked out for me by making sure my pineapple allergy was taken into account, which I greatly appreciated. We certainly can't forget Martina, serving drinks at the Bloved beach area, she is truly one of a kind and absolutely priceless. Their kindness, professionalism and genuine hospitality made our vacation even more memorable.

The resort truly honors the benefits offered to Expedia VIP members, which made our stay even more enjoyable. I highly recommend booking a Privileged room. The added perks (Bloved, room service, turndown service, spa and 2person catamaran) are well worth it.

We look forward to returning!

10/10

Exceptional

28 Jul 2026

michael ryan

Everything was perfect! The staff everywhere on the property were so helpful and accommodating. They all spoke enough English to help us because we don't really speak Spanish. The room and path through the jungle were awesome! Cute little critters that were not intimidated by us at all. Beautiful place. The restaurants were all delicious. Our first all inclusive and it is worth it! Would Definitely go back.

10/10

Exceptional

27 Jul 2026

jennifer

It was such a great experience. The staff was truly amazing, the food was great, the pool was clean. Room service was amazing they came in a few times a day. The men at the catamaran boat helped my fiancé propose out on the water. Everything was amazing! We will definitely be returning.

10/10

Exceptional

26 Jul 2026

Shalimar Sade

My friends and I had a blast, there are several options for you to enjoy your self. Will be back, privileged or executive are the best options for upscale service.

10/10

Exceptional

24 Jul 2026

Joan

Our stay at the resort was absolutely amazing! The entire property was spotless and beautifully maintained, making it easy to relax and enjoy every moment. The staff was incredibly friendly, attentive, and always willing to help.

A special thank you to Wilber at the pool bar, who took exceptional care of us throughout our stay. His outstanding service, friendly attitude, and attention to detail made our vacation even more enjoyable. The food and drinks were delicious, and the poolside experience was top-notch thanks to him.

One of the highlights of our trip was seeing all of the beautiful animals around the resort. It made our stay feel even more unique and memorable.

Overall, we had a wonderful experience and would highly recommend this resort to anyone looking for a clean, relaxing getaway with exceptional service. We can’t wait to come back!

8/10

Excellent

24 Jul 2026

ALEN

Rooms are clean and everything provided like shampoo, body wash, hair dryer, laundry service if needed with extra charge (reasonable), fridge with soda, water, beer and snacks (free)
Staff is kind and helpful
Balconies looking at the jungle (serenity)
Very cute walkway from lobby to the rooms and beach area.
Spa is amazing!
I highly recommend to get Privileged since buffet and all the other restaurants sucks (that’s our opinion of course and I want to mention that we don’t have high expectations), Privilege guests can dine in Bloved restaurant at the pool/beach area which all breakfast, lunch, and dinner menus are AMAZING!!!
Room service is 24 hrs and on time service, some days we did excursions and had to leave very early and we ordered room service food and beverages, it was great!
The staff at the beach area working so hard to keep the beach clean from sargassum. We never had issues during our stay at this resort, even though this area is heavily impacted by sargassum!

8/10

Excellent

24 Jul 2026

Brandon

Our stay was very good. The staff were very nice and helpful. The property was a bit dated but well maintained and clean. The food was standard resort food with the exception of the Italian and asian restaurants were well done and above average. We expected a bit more from the Mexican restaurant seeing as we were in Mexico. It would also be nice to have snacks available poolside. Overall a very nice 5 days at Catalonia at Tulum!

10/10

Exceptional

23 Jul 2026

Darya

Clean, nice stuff

8/10

Excellent

21 Jul 2026

Jason

The staff were amazing. We felt very well taken care of.

Partner

10/10

Exceptional

20 Jul 2026

Rohine

Awww man where do I begin??? From the moment we got off our transport to the days we stayed there to my check out this morning, everything was excellent!!! Well kept , great hospitality, great customer service!! I wish I can request for you guys to ask for a specie person but that’s won’t be necessary. Because they are all amazing!

Family

10/10

Exceptional

20 Jul 2026

Deshong

Rooms were clean, staff were friendly

10/10

Exceptional

19 Jul 2026

Guadalupe

Clean rooms, the staff was super friendly and helpful. Entertaining staff was great. Food was excellent.

Friends

10/10

Exceptional

18 Jul 2026

stephanie

July 10-17.
My partner and I went to this resort and we want to return immediately! We chose this resort specifically because it was embedded in nature- we saw monkeys, coatis, lizards, iguanas, fish, birds etc!
Pioquinto continuously kept our room fresh with replenishing towels, snacks and waters in our fridge.

We dipped our toes in the ocean but didn’t swim due to nature’s sargassum. The beach staff were continuously cleaning as again this is nature’s doing and not the resort’s! We chose to spend our time in the pool which was so spacious and each day the staff would invite the guests to play all kinds of games.

Regarding the food: each restaurant was fabulous and delicious! Our favourite was Tao Cat (this is where we saw a monkey over us!). Viviana was the queen bee for making the most delicious omelettes ever!

Regarding booking reservations for dinners: it was so simple to do- do not let this sway based on other reviews, so simple and multiple times for all of the restaurants.

Huge shout out to Quetzabel who was the hostess for the breakfast and lunch buffet- she knew everyone’s names and was the sweetest.

The entertainment nights and team was amazing! Shout out to Cuellar, Diego, Leo, Pau and Ed - the most fun, caring, funny team!

Partner

8/10

Excellent

17 Jul 2026

Anita Limon

The food wasn’t great and they need a fan on the club dance floor. I appreciate them replacing the smoke alarm battery in Adelita’s after I pointed the constant beep out. I appreciated them removing the seaweed. I loved seeing the wild animals running around while walking through the property as well as beating the birds.

Family

10/10

Exceptional

17 Jul 2026

Ariana

The resort was very nice and relaxing.
Staff was nice and respectful as they tried the best to make it a great time.
We really enjoyed our vacation at this resort

Partner

10/10

Exceptional

13 Jul 2026

Melissa

Nice resort. Small. Only four restaurants so if you are there for many nights you may get bored with the cuisine. Good was good except for the steak house.
After a good rain the rooms smell musty and like sewer. We stayed in the closest building to the pool. Easy walk to the pool and beach. The beach was nice. We went during seaweed season so there was a lot of seaweed daily on the beach. The staff worked night and day to try to clear it.
The staff was exceptional. Kind, friendly and helpful.
The shows at night were fantastic too. Actual performances, dancing singing acrobatics … not just lip synch.
The drinks were good. Not serving any alcohol until 10 am so no mimosas with breakfast.
Overall, I would recommend. I think most places in Mexico have sort of a musty smell. Not nearly as bad as our last trip to Mexico at a Princess resort.

Partner

10/10

Exceptional

11 Jul 2026

Zulema F

My sister and I recently stayed at Catalonia, and we had such a wonderful experience. From the moment you walk into the lobby, you immediately feel welcomed. Every member of the staff is incredibly kind, friendly, and always willing to help with anything you need.

The hotel is beautiful, and the rooms are spacious, comfortable, and spotless. One thing that really stood out to us was how clean everything was. You constantly see staff cleaning the rooms, hallways, and common areas, which shows how much they care about maintaining the property.

I especially want to recognize Quetzabel, one of the hostess at the pool restaurant. She is an amazing woman with such warmth and genuine kindness. Her attention to every guest was outstanding, and she truly made us feel special.

I also want to thank Eddy from the entertainment team. He made our stay so much more fun with his energy, talent, and positive attitude. He is incredibly talented and has a big heart.

The food and drinks were delicious, and every meal was something we looked forward to. Overall, our stay exceeded our expectations, and we would definitely return. Thank you to everyone at Catalonia for making our vacation so memorable!

Family

8/10

Excellent

10 Jul 2026

Jaret

Large pools
2 swim up pool bars
Friendly staff

Friends

8/10

Excellent

06 Jul 2026

Jose Nava

Excellent

6/10

Pleasant

06 Jul 2026

Karina

rooms - 5/5
pool- 4/5
beach - 4/5
food - 1/5 - breakfast buffet was tasty, lunch buffet and restaurants were nearly inedible. stay away from the asian restaurant at all costs.

Partner

10/10

Exceptional

05 Jul 2026

Bassam

Super good place

Friends

10/10

Exceptional

05 Jul 2026

Lina

Great place to relax and vacation

4/10

Poor

05 Jul 2026

Isaac Efrain Mendoza

I booked because the resort looked beautiful but the food was so bad. The pizza was from a frozen pizza and was soggy and undercooked in the middle. The meat from steakville was tough and they were out of tenderloin. The buffet was flavourless. The drinks were ok, no real effort in the craft or presentation of cocktails.

Self

10/10

Exceptional

04 Jul 2026

Rosa

Great place and staff.

2/10

Poor

03 Jul 2026

Lourdes

Not as expected or as pictures

Friends

10/10

Exceptional

03 Jul 2026

Melissa

Highly recommend! The staff is friendly and accommodating. The resort is well maintained and clean. The food was delicious, highly recommend the steakhouse!

Partner

10/10

Exceptional

01 Jul 2026

Juan J.

The staff were so welcoming. We enjoyed our stay and would return. Highly recommend this resort.

Partner

10/10

Exceptional

30 Jun 2026

Joanna

The staff was really nice, they would check up on you and were really friendly. We went mid June and it was a really bad seaweed season, but there were workers working daily cleaning up the seaweed to make the beach accessible. The rooms were clean and pool towels were exchanged nightly. The property itself was a lot smaller than expected, there was one walkway connecting all the buildings to the pool and beach. Food wise there was one buffet serving breakfast and lunch, and for dinner you had to make reservations (Mexican, Italian, Asian, or a Steakhouse). And a snack bar for lunch next to the members only seafood restaurant. There weren’t any tennis/ pickle ball courts but they had a ping pong table, and a gym/ spa which comes at an additional cost. The membership people were pretty ruthless in trying to get you to sign up so be aware incase you are not interested to begin with. They take you to a breakfast/ lunch and take up half the day trying to convince you to sign up even if you are adamant from the start. But unfortunately that is their job and not different than other resorts. The activities people were really energetic and had plenty of games / activities throughout the day. Overall great experience, but I wouldn’t say its exceptionally better than other resorts.

Family

4/10

Poor

29 Jun 2026

Dejunique Quanshay

The food was terrible. Not a lot of options for restaurants available. Restaurants you had to have reservations for some not all. No amenities, short staff, although staff were wonderful but definitely under worked. Air conditioning didn’t work properly in the too as it should while it was very hot. One swim up bar. The beach was nice but you couldn’t get in due to the seaweed. It doesn’t have a lot of engaging activities on resort. No entertainment. Drinks were very basic and mid and we even did an upgrade package to get the best of the best. I would not recommend a stay here.

Friends

6/10

Pleasant

28 Jun 2026

Riyan Rashall

The Good: 5-Star Service Staff

Bellmen: Truly exceptional. They provided golf cart transportation throughout our week-long stay and made us feel incredibly welcome.

Specialty Restaurants: Four excellent options (Steakhouse, Asian, Mexican, Italian). Booking was seamless, food was exceptional, and waitstaff was highly hospitable.

Pool & Beach Staff: Service at the pool, beach, and daytime dining venues was top-tier, gracious, and consistently welcoming.

In stark contrast, the front desk and main lobby gift shop staff provided a very poor experience. First setback, I booked a room for our three-person group via Hotels.com that stated it accommodated up to four guests. However, the front desk informed us at check-in that the room was priced per person and the rate I paid only covered two people. We spent hours coordinating with support and the front desk manager. The hotel refused to let me pay the rate difference to add a third person to our existing room, citing policy. Exhausted from early travel, I ultimately had to purchase a completely separate room for the third person. The lack of accommodation continued at the gift shop. I bought a lock there to hang on the resort's designated gate in memory of my late son. Noting other engraved locks, I asked if they could engrave ours, staff abruptly declined and inquiries about higher-quality alternatives for this sensitive request were met with silence and unhelpful attitudes!

10/10

Exceptional

25 Jun 2026

Karin

Comfy beds, perfect temperature in the rooms~ we just had just the basic room and it was great! Loved the balcony in the room as it overlooked a secluded little area of fauna- often watched wildlife from our view.

The pool was delicious! Food was good too for the most part.
Farther from town than we expected but found the local van transport into town for cheap- would recommend this place to stay.

Partner

8/10

Excellent

24 Jun 2026

Robert

9/10 stay, 2nd time here, will be a place I come to again, just wish they had more food options. But staff and everything else is 10/10

Partner

8/10

Excellent

24 Jun 2026

Juan

Catalonia Royal Tulum was great. Had very friendly and helpful staff. The resort was incredible and so were the restaurants that were included with the all inclusive. I just had a problem with my car rental. I had paid for the full rental up front and for insurance for the vehicle, but upon arrival I was told by Mex Rent a Car that I needed to leave a $5,000 USD deposit for insurance. I found that number to be quiet high and asked for a refund. I ended up getting no help from the employee there and had to pay for a full new rental contract at Hertz where they were better priced and better help.

2/10

Poor

24 Jun 2026

Shay

I made multiple reservations for family and friends at this resort, and unfortunately the experience was very disappointing.

The hotel staff repeatedly made it difficult for family members and friends to enter the property to pick us up, even when they were using personal vehicles and not operating as a transportation service. Instead of allowing convenient pickup, we were required to walk to the entrance with our luggage.

What was most concerning was the consistent pressure to use transportation options associated with the resort rather than allowing guests the freedom to arrange their own rides. As a guest, I expect to be able to choose how I travel without feeling restricted or inconvenienced.

After experiencing this firsthand, I researched online and found numerous similar complaints from other travelers regarding transportation access at this property. This suggests that the issue may not be isolated.

The resort itself is attractive, but guest convenience and flexibility appear to take a back seat when it comes to transportation. If having family, friends, or your preferred transportation pick you up is important to you, you may want to consider other accommodations.

Based on this experience, I would not stay here again.

Business Friends

10/10

Exceptional

24 Jun 2026

Leslie Adilene

Guys, don't even question this place! Excellent food, excellent customer service, beautiful rooms and resort. I'll be coming back to this resort each time!

Partner

2/10

Poor

23 Jun 2026

Jeff

The resort itself is beautiful and offers many great amenities. Unfortunately, our experience with transportation and guest pickup procedures left us disappointed.

During our stay, family and friends who came to pick us up in a personal vehicle were not permitted to access the pickup area, requiring us to walk with our luggage to meet them outside the property. We found this inconvenient and unexpected, especially since we were not using a commercial transportation service.

What made the situation frustrating was the lack of flexibility and the feeling that alternative transportation arrangements were discouraged. As guests, we expected to have more freedom in choosing how we arrived and departed from the resort.

After our experience, I noticed other travelers sharing similar concerns online regarding transportation access and pickup policies, which suggests this may be an area where the resort could improve communication and guest accommodations.

The property itself is very nice, but transportation policies and the way they were communicated had a negative impact on our stay. I hope management reviews these procedures and considers a more guest-friendly approach in the future.

If convenient access for family or friends picking you up is important to you, I recommend confirming the resort’s transportation and pickup policies before booking.

Business Friends

2/10

Poor

23 Jun 2026

Gregory Michael

The hotel itself is beautiful, and the facilities are very nice. Unfortunately, our experience with transportation policies made the stay more stressful than it should have been.

We felt uncomfortable with the difficulty of arranging rides with friends or family, as there seemed to be a strong preference for guests to use certain transportation services. As visitors, we simply wanted the flexibility to choose how we arrived and departed without feeling pressured or inconvenienced.

There are also videos circulating online showing disputes involving transportation access at the property, which added to our concerns during our stay.

The hotel has a lot to offer, but I believe management should focus on creating a more welcoming and comfortable experience when it comes to guest transportation choices. Guests should feel free to use the transportation option that works best for them.

Overall, a nice property, but the transportation situation left us with a negative impression.

Business Friends

10/10

Exceptional

23 Jun 2026

khalil

I like it and I will come back again

10/10

Exceptional

21 Jun 2026

Shawn Bert

Amazing place to go, I'll go back again

10/10

Exceptional

21 Jun 2026

Emmanuel

The resort was amazing with great staff, room service and very clean rooms. The restaurant were all amazing with phenomenal food. The beach is beautiful with lots of activities during the day and at night. Overall 10/10

Partner

10/10

Exceptional

21 Jun 2026

Michelle Diane

The staff, especially at the buffet, was amazing and so helpful. I have food allergies and they were so wonderful in letting me know what I could eat and even requesting special food for me!!

The staff in the spa were also so incredible and helped make my experience so relaxing.

My room was comfortable and always clean, and I appreciate the details every day given to the room and its cleanliness. The shower was absolutely the most wonderful part, large and enjoyable.

The scenery, wildlife, staff, and beauty of this place ensured that I will return to the Catalonia!

Self

10/10

Exceptional

17 Jun 2026

Wendy

Great trip! The resort was very clean & the staff was VERY helpful & sooooo nice!!! The entertainment staff makes a point to speak to everyone I think. The food was great! I want to point out the buffet. We all know buffet food is usually not the greatest but theirs was delicious! I Highly recommend this resort!

Friends

10/10

Exceptional

17 Jun 2026

Tiffany

Very clean spacious rooms and beautiful resort

Partner

10/10

Exceptional

17 Jun 2026

Raymond

Property and staff were amazing. Food at the evening restaurants was average for all-inclusive resorts. The beach was covered with seaweed grass which was Mother Nature. They work tirelessly trying to keep it clear but it was overwhelming for them. Had we been made aware we may have chosen a different time or location as the beach was an important part of our stay. Over all a great stay and experience!

Partner

8/10

Excellent

16 Jun 2026

Jennifer

I recently visit and overall experience was good. Staff was very friendly and helpful. Food was good except the specialty restaurant at night. Food was very limited as well as the menu but buffet was great

Friends

10/10

Exceptional

15 Jun 2026

Liliana

Had the best time!

Family

6/10

Pleasant

14 Jun 2026

Suzana

The place is clean, stuff is friendly, but I don’t think I will come back again. The last day of my stay one guest was aggressive towards the wife and the hotel stuff didn’t want to do anything

Partner

10/10

Exceptional

14 Jun 2026

Juneicia

I loved all the restaurants I ate at four of them. Had a massage, booked excursions in the lobby area, was able to exchange my US currency to pesos in the lobby. Enjoyed the breakfast buffet, swim up pool bar and loved the natural setting.The staff was helpful and friendly

Self

6/10

Pleasant

12 Jun 2026

Katherine

We enjoyed our stay here, but noted some issues with bathroom cleanliness and quality of the food available. We enjoyed the Adelita restaurant, but the buffet and other restaurants were lacking flavor and variety. Overall, a wonderful place to stay and we enjoyed being pool side and beach side daily but for 5 star resort and for the price, cleanliness and food could use improvement.

Partner

6/10

Pleasant

12 Jun 2026

Darlene

Our ac in our room never got cool after calling the front desk several times they checked it out but never worked properly and never offered to move us to another room

Family

10/10

Exceptional

11 Jun 2026

Peter Leonidovich

Super clean very friendly staff, and very romantic place for couples.

Partner

10/10

Exceptional

10 Jun 2026

Ashley

The property is beautiful and the food and spa were amazing. We upgraded and got access to a special restaurant, the sauna, steam room and hot tub in the spa every day. It was beautiful! Juan and Jose the bellmen were very helpful and Alan at check in was great! Angeles at the buffet was so sweet and the entire staff made sure I had a great birthday!

10/10

Exceptional

06 Jun 2026

Martin

Beautiful path with nature

Partner

10/10

Exceptional

05 Jun 2026

Teri

We enjoyed the hotel, beautiful grounds, pool, and rooms. The food was excellent, the bar was good, but not the best mixed drinks. The only thing that I know was only caused by nature, was the seaweed on the beach which kept us from going there. Just the wrong time of the year. Taxis are very expensive

Partner

10/10

Exceptional

05 Jun 2026

Jocelyn

Had an amazing time staff was very attentive will definitely come back!

Friends

10/10

Exceptional

01 Jun 2026

Jessica Joan

Staff was kind, all places very clean. Food options were excellent.

Family

10/10

Exceptional

31 May 2026

Erika

From the lobby to all the amenities and the employees, we had an amazing stay. The sargassum is real and prevented us from getting in the ocean, unfortunately. Besides from that, the white sand beach and the pool, the activities they provide, all restaurants are great. The Italian in our option is by far the best, by the way. We’d definitely recommend it and go back there.

Partner

10/10

Exceptional

31 May 2026

Alicia

Food was delicious. Property was gorgeous. No complaints!

Partner

8/10

Excellent

30 May 2026

James David

Very friendly staff

Family

8/10

Excellent

26 May 2026

Itzel

Beautiful hotel with scenic views. The pool and beach were well maintained. The buffet food was excellent. Staff were very attentive and friendly. Dinners were a hit or miss depending on what was ordered. Many couples on this resort.

Friends

8/10

Excellent

26 May 2026

Travis

Would of been perfect if a dinner buffet was offered instead of only ala cart. Property was in great condition and staff were fantastic. The beach crews worked hard every day clearing the minimal sargassum on the beach.

Partner

8/10

Excellent

25 May 2026

Ibrahim

The hotel overall was good and the staff was very nice and welcoming. However, the food was pretty average and below what I would expect from a five-star hotel. The buffet was small, with limited choices and not much variety. As for the à la carte restaurants, the steakhouse was disappointing. The Mexican and Italian restaurants were decent, but the rest were quite average. Overall, the service and atmosphere were enjoyable, but the food quality definitely needs improvement.

6/10

Pleasant

25 May 2026

Juliana

The hotel was nice, with a good pool and good activities such as bingo, excercise in the pool, beach volleyball, nightly shows and DJ until 1am. But the beach was full of algae so we couldn’t even get in the water. We saw cockroaches in the bedroom. Only the breakfast buffet was good, but the lunch buffet and dinner at most restaurants was not good. Some staff were super nice and welcoming but others were in a really bad mood and trying to ignore us when we tried to get their attention. Would not come back to this hotel

Family

8/10

Excellent

24 May 2026

Yulandor D

The customer service in the restaurant that offered breakfast and lunch was outstanding. Some of the women staff at the front desk were rude at times. The food in the Steakville and Mama Mia, just okay. Room service food wasn't good. We stayed in a Jr Suite it was clean and updated. The walk throughiut the jungle was uneven. It is advisable to wear low walking shoes or tennis shoes. There was a lot of seaweed but the staff worked diligently to remove it. It smelled bad!

8/10

Excellent

24 May 2026

Sabina Einat

I really enjoyed the spa, beach, and pool. The facilities were very clean and well maintained as well. The events hosted by the resort staff were really nice too.

My first issue was the quality of the meat at the steakhouse and Mexican restaurants; the NY steak I had my last night was a disgusting, oily texture and had a massive sliver of fat, and the chicken/beef fajitas I had the night before were stringy. The fish on the other hand was incredibly fresh and the fruit was also delicious.

I also got the privileged upgrade and it was nice for the hydrotherapy at the spa but the BLoved restaurant on the beach had really slow and inconsistent service at times; sometimes I got the complementary appetizer and sometimes I didn’t, and I was often asked my order multiple times.

Overall, I enjoyed my stay but food and service was hit or miss sometimes.

Self

10/10

Exceptional

22 May 2026

Jennifer

Was in a natural setting. Animals and beauty everywhere. Staff was wonderful. Angel at the buffet made every encounter welcoming and I don’t know how she remembered everyone’s name on a daily basis. The only downside was the sargaeum. They couldn’t do anything about it. It wasn’t their fault. More staff on the daily to clean it up would have been helpful. Also I don’t know if it’s possible here but in roatan they were beuring it in the sand on the beach so they didn’t have to haul it all away.

Partner

10/10

Exceptional

22 May 2026

Maxwell

We spent a wonderful week at Catalonia Royal Tulum in Playa del Carmen and loved it. This all-inclusive resort delivered great food, friendly service, and relaxing vibes.

Our room was clean and serviced regularly, staying fresh and comfortable. Dining was excellent with a large buffet (breakfast had tons of options) and four à la carte restaurants: Asian, Mexican, Steakhouse, and Italian. We especially liked the Italian and Mexican spots for their delicious food and atmosphere. There are multiple bars and an exclusive restaurant called Bloved that we didn’t try.

There are multiple bars throughout the resort offering a great variety of drinks. Our favorite was the swim-up bar located right in the middle of the pool — it was so nice and convenient for relaxing in the water while enjoying cocktails.

The staff were outstanding. Angeles and Quetzabel greeted us by name and room number every morning at breakfast, making us feel welcome. Everyone was warm and attentive.

The entertainment team kept things fun with dance classes, pool exercises, games, and professional nightly shows. Eddie and Paulina stood out among the big crew. DJ and dancing followed the shows late into the night.

Location is convenient — cenotes nearby and Tulum just a 10-minute drive away.

We left relaxed with great memories. Highly recommend Catalonia Royal Tulum for a Tulum-area trip. We’d definitely return!

Family

8/10

Excellent

18 May 2026

Eduardo A

This is my third time here, the hotel is beautiful, people are very friendly, they remember your name after the first day. I would come back next year except that even they say it is 100% smoke free but people smoke everywhere and nobody can do anything about it, their excuse is that they don't want to upset the smoking customers

Partner

10/10

Exceptional

17 May 2026

Bryant Steven Vera

The food and staff were amazing. Highly recommend!

Partner

6/10

Pleasant

17 May 2026

Emma Theresa

Our maid Maria kept our room real clean. Some staff members were smiling one minute and then they seem like they were mad or didnt want to be at work

Family

10/10

Exceptional

16 May 2026

Devin

This was a wonderful resort. The food was very good and they had a large selection. Our only complaint was the buffet wasn’t open at dinner and the restaurants don’t have an open bar. Also be prepared to walk. The pool area is about a 5 minute walk from the lobby and there aren’t elevators to the rooms. We will definitely come back.

Family

10/10

Exceptional

13 May 2026

Julian

Excellent place, the staff is extremely nice

Partner

10/10

Exceptional

12 May 2026

Ruth A

It was a beautiful resort. I loved the beach area and all the neat animals that are on the property. The staff was really nice and helpful. The food at the buffet was so fresh and plentiful. The restaurants had great food and the drinks were very good. I wish I could've stayed longer!

Family

10/10

Exceptional

11 May 2026

Maria

Food, pool and room were great, menus at the specialized restaurants could offer a larger selection, just one very rude waitress we encountered, when we had dinner at the Italian place.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Matthew

Overall amazing experience. The property and room were clean, the staff was amazing and the pool was perfect.

Partner

10/10

Exceptional

10 May 2026

Emiliano

Staff were great and all the food was amazing as well.

Family

6/10

Pleasant

10 May 2026

Brent

We really enjoyed our six-night stay at Catalonia Resort. We went with the \"Privileged\" option which gave us access to certain amenities and extra discounts on-site.

Staff was extremely friendly and very attentive to all our needs and requests.

The property was very clean, and well maintained. It was great to see all the animals and the great pool area.

The massive downfall is the food and drinks. The food options were very limited and while there are many resturants on site, after trying all of them multiple times, we had no meals that were even decent. We ended up actually eating off property the last 2 nights just to get a decent meal.

The drinks were \"okay\" at best. Most were very watered down and not very strong at all. All frozen drinks were never blended well and had huge pieces of ice and sometimes full ice cubes left un-blended. I am not a big drinker, at all, and even i was not impressed with the drinks.

Last was the amenities. They really offer no extra activities such as kayaks, or longboards, and the gym was very small and did not have much equipment compared to other resorts in the area. The spa was great, but overpriced.

With all that said, we did enjoy our stay, but was not impressed with the entangibles that the resort had to offer.

10/10

Exceptional

03 May 2026

Tara Marie

This was our third time at this resort. We absolutely love it. The staff is incredible, the food is delicious and the atmosphere is perfect!

Partner

10/10

Exceptional

02 May 2026

Devindra

Lovely rooms
Courteous staff
Amazing food options
Endless drinks
The privilege perks are worth it to me

8/10

Excellent

01 May 2026

Rachael

Nice resort. Felt a little to young, not a lot of activities but very nice staff and stay!!

Partner

10/10

Exceptional

27 Apr 2026

Mimoza

Everythignnwas great! Be aware that the beach thugh is swimable and water was warm on the last couple of days there was quite of bot of seaweed. Though the staff was trying really hard to keep cleaning it up. Food was good. One thing I was diappointed was pizza and coffee. I am not sure how pizza;s were never done. They were baked on top and pretty raw at the bottom. Thank God for the capucinno and expresso at the bar that made up for the coffee. Overall very happy with this respor definitely will go back.

Partner

8/10

Excellent

26 Apr 2026

Michael

Excellent buffet breakfast and lunch.

Partner

4/10

Poor

26 Apr 2026

Abby

Don’t Let the Name or ‘All-Inclusive’ Label Fool You
The room was nice and the setting is beautiful. That’s where my praise ends. This resort is NOT in Tulum. Tulum is nearly an hour south by taxi. The name is misleading from the jump. You are isolated.

The food was genuinely bad. Shockingly bad. We’re in Mexico — one of the world’s great food cultures — and the Mexican food here was the worst of the trip. Bland and uninspired. The one restaurant worth eating at required an extra fee on top of all-inclusive pricing. That’s not a perk, that’s a bait and switch. Service was friendly only if you tipped continuously — exhausting for an all-inclusive.
Most critically: an Apple Watch Ultra 2 was stolen from our room during my birthday celebration, which the resort was aware of. When I reported it, they sent four staff members in white gloves to search my room — treating me like a suspect rather than a victim. I complied fully. Once they had all the information they needed, they laughed in my face.
They filed an internal report to management. Not the police. When I asked why, I was told calling police was my choice. The watch had already been wiped before we noticed it was gone. Someone knew exactly when we’d be occupied and used that window.
To be searched, humiliated, and then laughed at while celebrating a birthday is something no guest should ever experience.
Book elsewhere. And if you stay, bring your own locks because they have a master code to access the safe.

Partner

10/10

Exceptional

25 Apr 2026

Chase Daniel

Everyone was so nice and helpful. Really good food, amenities and beach.

Partner

8/10

Excellent

25 Apr 2026

Bethelle

The staff were very friendly and the food was decent. It was a great experience in Mexico and I would come again.

Partner

10/10

Exceptional

18 Apr 2026

Melissa

The service and hospitality was unmatched! Love the vibes here

Partner

10/10

Exceptional

11 Apr 2026

Lauren Anne

We had a wonderful stay at Catalonia Royal Tulum. The hotel itself was very clean, and one of our absolute favorite parts was the walk from the main area to the pool and beach—it’s a beautiful jungle path that really makes the experience feel unique and peaceful. Along the way, we saw lots of coatis, which were so fun and added to the whole nature vibe.

The restaurants were very good overall, and we upgraded to the Privilege package, which was definitely worth it—especially for access to the Bloved restaurant, which we loved.

The beach was absolutely beautiful. We spent so much time just sitting, relaxing, and enjoying the view. The breakfast buffet was also a highlight—very expansive with tons of options, so there was always something for everyone.

The only downside for us was the amount of smoking throughout the resort. Unfortunately, we often couldn’t leave our balcony door open because of the cigarette smell, and it was noticeable in many areas. It’s a bit of a drawback, especially in such a stunning natural setting.

Overall, a great stay with beautiful surroundings, good food, and a relaxing atmosphere—with just that one area for improvement.

Partner

10/10

Exceptional

11 Apr 2026

Jovica

We had such a great time visiting Catalonia Royal Tulum. The beach was beautiful, even with the sargassum in the mornings that the resort crew worked hard to clean up day in and day out. The service stood out, with everyone being happy to help and very welcoming — Quetzabel at the buffet and Jonny at the pool bar were always brightening our day.

The food was good as well. We found ourselves getting the best meals at the buffet more often than not, but we were able to try every restaurant and were satisfied with all of our meals. None in particular blew us away, aside from maybe Steakville. We recommend the Rauxa show, as it was definitely a sight to see.

The rooms were in very good condition, no complaints here at all!! Best part about them perhaps is they are stowed away deep in the jungle and about a 10 minute walk from the beach, including 2-3 coati sightings each time we walked to and from the beach to our rooms. Quite a unique experience.

The shows at night by the pool were entertaining as well. I’d say this is far from a party resort, as often times the entertainment would die down past 11 PM, but it fit the bill for what we were looking for.

Overall, we had a great stay at Catalonia Royal Tulum and recommend it for whoever may be reading this.

10/10

Exceptional

08 Apr 2026

Brian Mark

This was our 5th consecutive year visiting this resort. The staff here is amazing and really makes the difference for us when choosing our annual vacation destination. We have so many to thank. Juana and team for maintaining our room perfectly, Daniel and team for their gracious assistance in the pool and beach areas, Yolasef and Esperenza for the amazing spa experiences, Daniela and Joseph from Guest Services for their excellent support and daily kind wishes, the fabulous restaurant chefs and front end staff Quetzabel, Angeles, Sandy, Ana, Juan, Carmen, Carlos and their teams for their usual above and beyond service, Ezequiel and the Front Desk team for their amazing support and professional care, the Porters, Servers and incredible Bartenders who blessed us with perfect Margaritas every time, Gracias to all. Management should be proud of the hospitality standard the staff here provide. See you next year!

10/10

Exceptional

05 Apr 2026

Sherri Anne

This is a wonderful resort!! Very friendly staff!!

Family

10/10

Exceptional

05 Apr 2026

Chris

This was our 7th stay at the Catalonia Royal Tulum. We love this property. We even saw the monkey on our way to breakfast! Staff was excellent as always. Some special shout outs go to Angeles at the Palapa who greeted us by NAME every morning and lunch --so sweet! And Miguel at lunch and the Steakville--- so nice and friendly and always bringing us more cervasa! David was a riot at the Adelita with recommendations on the menu and excellent service! And last but not least we loved Betzabe at the BeLoved by the beach---so sweet and attentive. We felt so special all week. The only thing we were surprised by was the fact that this was our 7th time there was not recognized. Expedia gave us a room upgrade which was great but the staff didnt acknowledge our 7th stay. No big deal but it would have been nice. Great weather and staff and property! we will be back!

Partner

10/10

Exceptional

31 Mar 2026

Tamara

Amazing food selections!

Friends

6/10

Pleasant

31 Mar 2026

Marla

Our room was a swamp. The AC blew but it never removed the moisture from the air. Our clothes were damp, the bed sheets were damp. Everything was damp. Water dripped off the face of the drinks refrigerator. The sliding door was fogged in the morning. My phone wouldn't charge because of the humidity in the room. (Charge port detected moisture) We had to buy a wireless charger. So no rest in the room, but the garden view was quite pleasant!

Family

10/10

Exceptional

29 Mar 2026

Cacey

Property was beautiful! Food and drink options were delicious! Definitely will be going back.

4/10

Poor

29 Mar 2026

Rosa Elena

No food variety, the menu is the same all the time

Partner

8/10

Excellent

29 Mar 2026

Stephanie

We had amazing weather the full time we were there, the amenities kept us cool. The AC in our room wasn’t cold, but there was a fan, so that helped circulate the air. We burned pretty bad so had some uncomfortable nights but was able to purchase additional sunscreen and after sun care at decent price.
The buffet was the best — great options and variety, dinner less so, unfortunately. The steakhouse was a complete miss. Other dinner options (Italian, Asian and international) were just okay. We avoided the Mexican restaurant, as we saw reviews that it was very bad. Wish they leaned into authentic Mexican more. Would have preferred the buffet for dinner, but understand food waste/need for more structured service.
All of the staff were amazing; welcoming, quick and efficient. Mixed drinks were delicious, although all very high in sugar. Felt very safe on premises. Would return!

Partner

10/10

Exceptional

27 Mar 2026

carolina

This is our third time visiting the Catalonia Royal Tulum. It’s excellent all around. The staff is professional and attentive. The food is awesome, and the rooms and physical facility are well serviced/maintained. It has one of the nicest beaches in Mexico. If you really want to relax and eliminate all sources of stress, go to the Catalonia Royal Tulum.

Family

10/10

Exceptional

27 Mar 2026

GEORGE M

The staff is bright spot of our experience at this resort and they treated us great!

Partner

10/10

Exceptional

26 Mar 2026

Gilles

The breakfast menu had a wonderful selection for any taste at all. It was fresh and the staff was so friendly and helpful in every way.
Our room was clean every day with a little special touch that made you feel pampered. We definitely highly recommend this place. It was a dream vacation.

Family

10/10

Exceptional

23 Mar 2026

Shaniqua

Staff was extremely courteous and helpful.