Name: Barceló Maya Beach
Address: Ctra. Federal Chetumal-Puerto Ju rez Km. 266,3, Riviera Maya, MX

10/10

Exceptional

01 Aug 2026

Pedro

Very helpful staff and a great place to stay with options for all ages. Small maintenance issues with room appliances. Buffet food is good but we felt it could be a bit better, particularly with more seafood options. The other restaurants were great but you need to make reservations in advance

6/10

Pleasant

30 Jul 2026

Jessica

Over all it was an okay hotel to stay, we had premium and I felt we weren’t accommodate. Arrived Saturday morning, we were early so no big deal we had to wait till our room was ready but when check in came around our room still wasn’t ready, was told it would be about hour. After traveling all day and waiting in a hot outdoors lobby we were ready to be in our room. Once room was ready & made our way to the room to be told we would have to back to lobby to identify our luggage because “they were too busy and had too many luggage at the time” that was a slap in the face. Food was a hit or miss but over all good. I did like how family friendly it is but would highly suggest that the theater room be enclosed with AC. It’s just too hot in there to enjoy any of the performance. We were a family of 28 total with elderly so having them walk from point A to B was a challenge, again highly suggest maybe installing benches throughout the long walk areas for them to rest. We all stayed 6 night 7 days. Also, we kept losing power through the night which made the AC turn off so that made our room warm, our family members that we not in premium stated it happened to them as well in their rooms.

10/10

Exceptional

29 Jul 2026

Brian Walter

My son and I just got back. Had the most amazing time ever. If you are going, make sure you get your reservations for the al acarte restaurants. Buffet food was subpar. The Mexican restaurant was outstanding. (Try to get Gustavo and Josue as servers, they are amazing!!) The Italian restaurant was outstanding ( ask for Santos Pech, outstanding!!)

4/10

Poor

24 Jul 2026

Dalila

Overall, our stay was disappointing.

When we arrived, our room wasn't ready even though we were already in the middle of check-in. We were then downgraded from a first-floor room to a third-floor room that was much farther away. Traveling with four young kids, who were exhausted and ready to get settled and enjoy the resort, made this especially frustrating.

The air conditioning in our room barely worked. It stayed at 24°C the entire week, even after adjusting it to 21°C and waiting for it to cool. Our toilet also broke during our stay, and my husband ended up fixing it himself.

Many staff members, especially in the buffet, seemed irritated and unwelcoming. The swim-up bar closed at 6:00 PM, leaving the nearest bar inside the resort. The theater, where the nightly shows were held, was extremely hot and uncomfortable, making it hard to enjoy the performances. The shows themselves were average.

The food was okay but nothing memorable, and the drinks were average as well. Only one beer option was available.

Unfortunately, this was not the experience we expected, and we would not choose to stay here again.

6/10

Pleasant

24 Jul 2026

Leticia

We didn’t get our rooms on time. The rooms were hot. They didn’t help us take our luggage’s to the room. The food was ok. I wouldn’t go again everything was far.

2/10

Poor

22 Jul 2026

Martin

It’s really all old hotel the rooms are not
Update the the TV doesn’t work. Everything is old the food was ok

10/10

Exceptional

22 Jul 2026

Massimo Gianni

Great amenities, huge property, love the pools!!

8/10

Excellent

18 Jul 2026

Araceli

It was my families for time going and it was so much fun. Now, the only

10/10

Exceptional

15 Jul 2026

Aristonis

Excellent service

Family_with_children

8/10

Excellent

14 Jul 2026

Muzafar

The quality of food was not that good. The drinks were very light, and drink service was a bit not clean enough.

Family_with_children

10/10

Exceptional

11 Jul 2026

Andrew

Has the time of our life on this beautiful trip. We traveled with our four-year-old son, and he loved every single pool as well as everything they have to offer you everybody on staff is absolutely super helpful super nice. If you get the chance to go….go

Family_with_children

6/10

Pleasant

10 Jul 2026

Alejandra

Check in was easy. Specialty restaurant reservations were complicated and took us about 30 mins to get it all sorted out for 2 families. Rooms on Caba building were dated but clean. Food at the buffet was underwhelming, specialty restaurants were hit or miss depending on what you order. Pools were good, plenty of chairs/cabanas to go around. Beach was ok, on some days the water was more brown than blue. Excursion team is good if you don't care about price, if you do beware of hidden costs revealed just before you pay. Staff friendliness is hit or miss, mostly rude or inattentive. Buffet restaurant clothing policy is ridiculously strict, so be prepared to be fully dressed to grab a quick snack, even by the pool. Dinner time in a bathing suit & cover up? Nope. There are a lot of activities, and lots to see but I would not return.

Family_with_children

10/10

Exceptional

09 Jul 2026

Anmol

Rooms were neat and clean… Great staff and services. Food was great. Overall we love our trip. Worth it!

Partner

10/10

Exceptional

04 Jul 2026

Maribel

Excellent!!
Love everything

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Daimette

f

8/10

Excellent

30 Jun 2026

Julissa

First of all the hotel is an hour away from the airport. I did pay for the private transportation and it was well worth it. The resort itself is truly beautiful. On the first, night my mini fridge wouldnt cool and the room ac was not working, I called down and someone came right up to check but they said it would kick on and it never did. They did move me to another room the next day but then I saw someone a couple of days later complaining about the AC in the original room.
On the first night maintenance knocked while bulbs on hand then said never mind wrong room but they also knocked on my kids door and when they didnt open they just walked right in then excused themselves when they saw them in there. I thought that was weird but it did not happen again so I let it go.
The beach was a BIG let down, there was just seaweed? idk, all around the edge to get in you had to walk over it and it smelled very bad and was full of flies. The pool is big with a swim up bar and plenty of seats and hammocks for everyone. The food was ok, the only specialty restaurant that impressed us was Tokyo. The buffet food was actually always on point, in all buffets except the Captain Morgan one. Overall, i would recommend it, its a good resort and staff is friendly

Family_with_children

10/10

Exceptional

29 Jun 2026

roman lopez

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Family_with_children

10/10

Exceptional

24 Jun 2026

Wendy Jackeline

Fantastic resort! Beautiful property, clean rooms, friendly staff, and a relaxing atmosphere. Everything exceeded our expectations. We had a wonderful time and would definitely stay here again!

Family

6/10

Pleasant

23 Jun 2026

Ali

Rooms aren’t very nice. Older showers. Hotel a little toooo big. Lots of walking around

Self

8/10

Excellent

23 Jun 2026

Mekeisha Rushonda

The location is gorgeous, the best part is the spa. I give the spa experience 10 out of 10. However the rooms can use some upgrades. You can hear ppl in the rooms next to you and under you. The staff do not speak English well, so that may be an issue when trying to communicate. The airport is about 1 hour north of traffic and 1.30 with traffic to get to the resort.

Partner

10/10

Exceptional

12 Jun 2026

Jennifer

The food was amazing. The staff was incredible. The pools were delightful. Zero complaints.

Family

8/10

Excellent

08 Jun 2026

NATHALIE

We recently stayed at Barceló Maya Beach and had a good overall experience. The beach is had seaweed but we walked over to the colonial beach and it was much better, the grounds are well maintained, and there are plenty of activities for children.

What really stood out was the exceptional service. A special thank you to Selene at the breakfast buffet, who always greeted us with a smile and made our mornings enjoyable. Ileny at the pool provided outstanding service and was incredibly attentive throughout our stay. We also had a great time with Gabriel from the entertainment team—he brought so much energy and fun to the daily activities!

The reason for 4 stars instead of 5 is that some areas of the hotel feel a bit outdated and could benefit from renovations. However, the excellent staff and beautiful resort amenities more than made up for it.

Overall, we had a great vacation and would recommend Barceló Maya Beach to families and anyone looking for a getaway with kids in the Riviera Maya.

Family_with_children

10/10

Exceptional

02 Jun 2026

Maria Elena Fonseca

Espectacular

Partner

10/10

Exceptional

02 Jun 2026

maxine

We especially appreciate the breakfast options, the friendly staff, and outstanding hospitality shown by everyone who took care of us.

Family

10/10

Exceptional

01 Jun 2026

KRUPITKUMAR BHAVESHKUMAR

Good resort

Business Family_with_children

10/10

Exceptional

31 May 2026

Martha Cecilia

Hermoso hotel todo estuvo espectacular que llegamos nos sentimos en casa todo excelente personal instalaciones comida 10 de 10

Partner

2/10

Poor

30 May 2026

Norbert

The rooms were very outdated. Grout in the bathroom was shower was falling out. Buffet was absolutely terrible, they served the same chicken for breakfast lunch and dinner. Al carte restaurants were decent especially the Japanese hibachi. The beach was full of sargassum and had a horrible smell that lingered all the way to the lobby. We stayed 7 days and the resort only made one attempt to clean the beach to only 1/2 of the resort. This is our second time at Barceló and will definitely be our last.

Partner

6/10

Pleasant

22 May 2026

Amanda Renee

Buffet food was disappointing every time. Japanese and Mexican restaurants were both very good. Seems like there was a lot to do, but almost all of it costs extra. The hotel activities were posted, but with no location, so we were in able to participate. Rooms were very spacious and clean. Overall I’d say 6/10

Family

10/10

Exceptional

11 May 2026

Lisa

We had a delicious breakfast each day at the Maya Beach Buffet, with exceptional service from Sylvia and Yarela, on the outside patio. We had memorable meals at different à la cartes, all of which were great and fun to try. We took part in activities at the Caribe pool in the day and had great lunches at the grills by the beach. We loved being on the beach and at the adults only pool and had no trouble finding loungers each day. Can’t wait to return!

Family

8/10

Excellent

11 May 2026

Raymond

Very important to learn a little Spanish as the workers english is very limited. I recommend staying at the colonial or the palace or the adult only newer and cleaner. We had fun, the adult only section of the resort was perfect for us. They had cabana’s for rent for 200 pesos around just get your reservation early in the morning (0830 ish) and it’s yours all day. The beach was not nice the only beach that was nice was at the colonial, palace and adult only section the other parts of the beach where not the best with all the seaweed and the sand felt like it was on top of a cement slab of some sort. The pools were very well maintained and the food was good, all kinds of options for sure. I recommend the steak house and the Japanese for the a la carts and just to do the buffet for the other nights. The bed was ok a little old and bumpy and the decor and door for outside was def outdated. Overall we enjoyed our stay but would not stay in this section of the resort again.

Partner

10/10

Exceptional

09 May 2026

Catherine

Complimentary room upgrade, amazing service and beautiful grounds made for an amazing stay! Will definitely return!

Family

10/10

Exceptional

07 May 2026

Shane

The staff were very attentive. The buffet always had something I liked. The room was clean and the room wifi was great. My wife and I have traveled to Mexico many times, several to the Barcelo. The Barcelo has always been hands down the best resort we have stayed at.

8/10

Excellent

06 May 2026

Cheryl

The staff were all very friendly. My room didn’t seem to be serviced consistently (coffee package provided sometimes, water wasn’t provided one day).

Friends

2/10

Poor

01 May 2026

DENISE

I needed to remove myself from this trip before writing a review. The moment we arrived, it went downhill. The hotel moved my party from Maya Beach to Maya Tropical. No notice, no warning. A downgrade. The staff at the bar and buffets were selective with their hospitality, my party was not the correct tone for friendly service despite tipping. The lifeguards and the beach were more interested in their phones than keeping and eye on the patrons in the water. My sister and BIL save a lady from trouble without one look from the lifeguard. The rooms were clean and cold, the food was decent and the drinks were good. The atmosphere was unwelcoming.

Family

10/10

Exceptional

26 Apr 2026

Mabel

Barcelo Maya Beach is much bigger than we had anticipated. The 4 beachfront Barcelo hotels share the common areas so we had access to many facilities. The food was good and the location is beautiful. We would definitely stay there again.

Family

10/10

Exceptional

26 Apr 2026

Sandra Guadalupe

Loved our room and dinner restaurants . The beach was great .

Family_with_children

10/10

Exceptional

23 Apr 2026

Jose

I've stayed at other resorts, this has been my favorite experience! The nightly shows were great!

Family

2/10

Poor

17 Apr 2026

Oksana

Very disappointed with this resort. I chose it based on reviews that did not match reality. The rooms were clean, but the bathrooms were very outdated. There was no visible security, guests were fighting around 2–3 AM after parties, and no staff came to check on them, which felt unsafe and disrupted sleep. The beach also had no security. Buffet food was limited, soups were overly salty, and items were not refilled if you came later. Not suitable for a relaxing vacation—more of a party place. Would not recommend for relaxing.

Family

6/10

Pleasant

17 Apr 2026

John

Food was below average quality. Chicken wasn’t cooked properly half the time

Family_with_children

10/10

Exceptional

15 Apr 2026

Jordan

The buffet was quite good the restaurants I find were quite bland

Family_with_children

6/10

Pleasant

10 Apr 2026

Domenico

It was a great structure for families only problem rooms are terrible very very old dated

Family_with_children

10/10

Exceptional

15 Mar 2026

Gustavo Edward Vela

The spa was great. The different temperatures made fun and exciting. The message was very good and relaxing.

Friends

10/10

Exceptional

01 Mar 2026

Carl Angelo

My family had a nice ex in Barcelo

10/10

Exceptional

22 Feb 2026

Sara Jo

The room was very clean and cozy! We loved Barcelo and will be planning a stay again soon.

Partner

10/10

Exceptional

21 Feb 2026

Kimberly

Very clean, well laid out resort. The staff are very friendly. Rooms are very clean, a little dated but I really don’t care about that as long as they are clean and functional which they were. Beds were super comfortable and the air conditioning worked very well. Stayed at Beach Uxmal it was a great location. Pool in this section is quite but the Caribe side offered some lively music and activities so it was great to hop from one to the other depending on the vibe you wanted. The beach has some rocky areas but in front of the Palace was some amazing snorkeling opportunities, we saw lots of turtles, stingrays, swordfish, various fish and a few sea urchins, wear water shoes. The snorkeling was a highlight! No need for an excursion. The buffets were pretty good, not a lot of menu changes but you can always find something good to eat. Captain Morgan’s was a favourite for lunch.
Ala carts were very good, Tokyo, Mexico Lindo and La Torretio spelling? (Italian) were really great, didn’t like the steak restaurant though. We saw a monkey, Iguanas and Coati’s not as much wild life as I was expecting to see based on previous reviews but at least we saw some. The resort was FULL but never felt crowded throughout although the chair game is real and you definitely need to get out early to find some chairs. We always used ours all day but far too many just save them but never actually use them and that is very disappointing to see. 100% would recommend this resort.

Family

10/10

Exceptional

08 Feb 2026

Berendina

Was perfect. No problems. Clean, fun, lots of activities to do or just lay by the beach or pool!!

Leisure Family

8/10

Excellent

02 Feb 2026

Tena

The room and amenities were ok, the staff was excellent. I would stay again

Leisure Family

8/10

Excellent

30 Jan 2026

Chad

Clean

8/10

Excellent

07 Jan 2026

Timothy

The resort was nice, but the rooms were a little dated. Bathroom was dated bathroom fan didn’t work hairdryer didn’t work, but you’re not in your room very often though when you’re on the resort, the pools were nice. The beach was nice. They only have one location for buffet breakfast and dinner. The first day I arrived at the resort I tried to book their restaurants, but they were all booked up except for two days and I could not go to the ones I wanted to. Pool chairs were limited and hard to get to most of the people put towels on the chairs early in the morning, so half of them are never used but don’t allow others to use them. The pools were clean and had plenty of space. Overall, we had a good time, but I had stayed at some other resorts that I liked a little better . I did not find most of the shows at night to be very entertaining. I did enjoy the Michael Jackson show other resorts had dancing and were a little more lively in the evening. The staff was friendly and a drink lines were relatively short overall it is good resort just not great.

Leisure Family

8/10

Excellent

26 Dec 2025

Nadiia

I like Barcelo Maya Beach resort. This is our fourth time here. I think hotel need room upgrades, because all room is old inside and need some updates. Overall is good...

Leisure Family_with_children

8/10

Excellent

21 Dec 2025

Kristina

Yes

Leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Elena

Great time at Barceló. Clean amenities, friendly staff. Food was great.

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Larisa

Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Dorothy

The staff was very helpful and friendly

Leisure Friends

6/10

Pleasant

29 Oct 2025

Jonathan Torail

The food is horrible, the buffet is trash!!!

Leisure Partner

10/10

Exceptional

29 Oct 2025

Regina

The All inclusive meals. Great customer service. Well kept hotels and resorts.

8/10

Excellent

19 Oct 2025

Bunmi

We had a great time

10/10

Exceptional

19 Oct 2025

Akarshit

Amazing stay at Barcelo Maya Colonial! Everything was perfect — clean rooms, friendly staff, great food, and beautiful surroundings. Highly recommend!

Business_and_leisure Friends

2/10

Poor

14 Oct 2025

evelyn

Hotel booked was closed with no previous notice. Several amenities showed on pictures are not part of the all-inclusive. Dining is mainly buffet and à la carte restaurants only 2 “tickets” per 5 nights reservations

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Ezequiel

Tranquil and close to the mall. There are many hotels in the same area that are part of Barceló, where we stay were few people. Everything fine but the staff were always reminding the check out hour, the insistence made me uncomfortable

Leisure Family

6/10

Pleasant

10 Oct 2025

Viviana

Im still very disappointed that i booked Maya Beach andbthey moved ms to another hotel withought asking me if i was okay with it.

Leisure Friends

10/10

Exceptional

08 Oct 2025

Anali Gutierrez

The SPA and the beach where you can enjoy the turtles and swim with them

Leisure Family

2/10

Poor

22 Sep 2025

Shawn

My wife and I were hospitalized on our honeymoon from a stomach virus from the resort. The staff at the front desk were horrible. Overall i would not recommend. I would like money back for the day we missed

Leisure Partner

4/10

Poor

21 Sep 2025

Jose Ramon Rodriguez

The hotel Buffett restaurant was closed most of the time and we had to go to the next hotel restaurant to have breakfast and dinner. The lunch was only available at the next hotel beach restaurant, not at the main buffet, so we had to walk a lot for every meal.
At 5 PM at our hotel swimming pool bar the was not beer available, not draft, not canned beer, any beer at all!!
The lobby bar was closed the last day of our stay.
Customer service office only allowed us to reserve 1 specialty restaurant during our entire stay, which was 4 nights and 5 days.

Leisure Family_with_children

10/10

Exceptional

15 Sep 2025

Jeremy

Very limited entertainment after night fall. choice is sports bar ,nightclub or the makeshift casino

Leisure Self

10/10

Exceptional

19 Aug 2025

Jorge

Perfect for a family vacation. Very clean, safe, great service, good variety of food and drinks. The beach wasn't great only because it was sargassum season and even though they cleaned the beach during our stay, the water wasn't great for swimming. But, overall it was a great experience and would definetly recommend.

Leisure Family_with_children

10/10

Exceptional

13 Aug 2025

Tracy

So much to do here! No reason to leave and everything was top notch! Amazing! We will be back!

Leisure Family

10/10

Exceptional

07 Aug 2025

Julia

Wonderful staff and beautifully kept grounds. Thank you for making my first ever vaction so unforgettable.

Leisure Family_with_children

2/10

Poor

01 Aug 2025

James

Charged extra for kids despite putting their ages in on the expedia booking platform

Leisure Family

8/10

Excellent

24 Jul 2025

Alexander

Property in good condition. Staff is excellent. Buffet is ok.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Vedad

Staff were amazing, food great and overall good service.

Leisure Family

8/10

Excellent

20 Jul 2025

Alyssa

The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.

Leisure Family

8/10

Excellent

20 Jul 2025

Catena

Great location, great beach, great pools. Nice staff, lots to do

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

Marta

I will came back soon, for sure

Leisure Family_with_children

8/10

Excellent

15 Jul 2025

Joe Michael

I really enjoyed the proximity to the beach. The services of cleaning the room was top notch. The food could use a little upgrade, but was good.

Leisure Family

8/10

Excellent

14 Jul 2025

Heather

I did not like that I paid for premium but could not get dinner reservations at the restaurants I wanted. Do not go there wanting specific restaurants.
The resort is beautiful, easy to navigate, large but very well maintained. The beach is not what I expected for Mexico. The water was not pretty at all.

4/10

Poor

13 Jul 2025

Vanessa

Extremely disappointed in this place. The check in was a nightmare the receptionist was rude from the second I walked up, she was not trained correctly because had no idea about anything when it came to the resort. They have these nice restaurants that you have to make reservations for I asked if the food at those restaurants were included in the all inclusive she said no that it was extra, so we just made one reservation on our last night there to one of them out of 4, well when we get to our reservation we find out that it is included, meaning we could have tried all of them, because trust me the buffet food that we thought we only included was not all that great. Our room was Uhg the ac didn’t work, the hair dryer sparked and basically killed all the plugs in the room including tv, and fridge then I’m told they can’t change my room till 3 pm the next day so there goes our first day at this place, when they finally change us the entrance door needed like 3 people to push this thing open it was so hard to open and close but atleast the ac worked. At check in I was charged more than what Expedia said, which I did not make a big deal about until this girl calls me at 930 pm to tell me that I still owe a very low amount like why would you call so late for that amount I found that so unprofessional. The market tries to up charge everything. The place won’t let you use outside transportation because they want you to pay their expensive prices.

Leisure Family

10/10

Exceptional

07 Jul 2025

Jose

Very good!!!

Leisure Family

10/10

Exceptional

05 Jul 2025

Harrison

Good selection of food places. The rooms were clean and the beach is very nice.

Leisure Friends

8/10

Excellent

30 Jun 2025

Philip

Was a very nice resort with friendly staff and clean facilities. A good amount of choice on things to do. Buffet food was marginal, but restaurants were good.

Leisure Family

10/10

Exceptional

28 Jun 2025

Herberth

Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.

Leisure Family

10/10

Exceptional

23 Jun 2025

Angela

Resort had everything you could need and more!! My husband cut his foot pretty bad and the staff and medical team were great they called the next day to see if he needed anymore help!!!!

Business_and_leisure Family

10/10

Exceptional

11 Jun 2025

Fabio

Great selection of food and beverage.
Very friendly staff

Leisure Family

8/10

Excellent

11 Jun 2025

Michael Van

This was our second time going at the same time of year. It was a great trip and a super place to go with your family. Kids will love it along with the adults.

Leisure Family

10/10

Exceptional

08 Jun 2025

Elena

Very pleasant stuff .Clean hotel and room !

Leisure Family

8/10

Excellent

08 Jun 2025

Ron

It was nice if you don’t want to see any real people.

10/10

Exceptional

04 Jun 2025

Tharanga Ravidarshana

Very good resort to stay

Leisure Family

10/10

Exceptional

28 May 2025

Jaclyn

The beach is beautiful, green spaces are well-kept & rooms/shared spaces are neat and orderly.

Leisure Family

10/10

Exceptional

25 May 2025

Jenifer

Cuatomer service terrible

Leisure Family_with_children

10/10

Exceptional

22 May 2025

Rita

Second time visiting. First time was 6 years ago. They do a great job with keeping the resort up to date and clean. One of the nicest resorts we have been to. We have nothing to complain about. Hope to be back again.

Leisure Family

6/10

Pleasant

22 May 2025

Andrew

Wife got food poisoning 2nd day called resort doctor,they sent wife to hospital via ambulance..had to stay overnight in hospital...doctor said it was food poisoning.. we told resort they did nothing

Leisure Partner

10/10

Exceptional

19 May 2025

Brittany

I loved how big it was, there was plenty to do. Didn’t like how I purchased sitting out of the gift shop and was charged twice for it, and when I asked told me I had to contact my bank. They took no responsibility for the second transaction. I even asked them to run the cameras back.

Leisure Family

6/10

Pleasant

15 May 2025

Ana

We have stayed at the Barceló resort more than ten times and have always enjoyed our visits. Unfortunately, our last two stays have been disappointing. The rooms are noticeably outdated, and the quality of the food has significantly declined. While we’ve always been able to find something to enjoy in the past, this time the food was consistently cold, bland, and lacked variety. Regrettably, the experience no longer reflects a 5-star standard—it feels more in line with a 3-star resort. We’ll likely be exploring other options for future vacations.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Shawn

We went as a party of 12 … 3 families with middle schoolers. We loved it and they loved it. Resort offers a variety of activities for the kids to do. The food was great, as well as the service. We are definitely planning another trip there.

Leisure Family

10/10

Exceptional

14 Apr 2025

jason

Staff was great

Leisure Family

10/10

Exceptional

29 Mar 2025

Nicole

We’ve been to this resort twice - once without kids and then with and both times it’s been a wonderful experience!

Leisure

6/10

Pleasant

24 Mar 2025

Tricia Ann Kulla

Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best

Leisure Family

4/10

Poor

18 Mar 2025

Angela

Serious shortages of lounge chairs by the pool and at the beach. People 'reserved' chairs by leaving their towels, but there was hardly anyone there yet nowhere to sit and relax by the pool. Early reservations at the restaurants were not available if you did not tip the person making the booking.

Leisure Family

10/10

Exceptional

13 Mar 2025

Katrusia

Booked at Beach then upgraded to the adult only. Awesome!!

10/10

Exceptional

23 Feb 2025

Ryan

The Riviera section was amazing. None of the chair issues or booking restaurant issues that the other resorts in our group experienced. Top notch resort and amenities.