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Akumal Natura Glamping

Riviera Maya / Playa del Carmen · Mexico

Avenida Gonzalo Guerrero S/NView location

8.8/10Excellent210 Reviews
Cleanliness9.0/109.0
Service9.4/109.4
Comfort8.4/108.4
Condition8.8/108.8
Neighborhood8.6/108.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Akumal Natura Glamping

Akumal Natura Glamping offers a luxurious escape in the heart of the jungle, featuring 20 eco-friendly tent bungalows with thatched roofs and cotton canvas walls. A private cenote (natural pool) is available on-site, along with a chill-out area, yoga classes, and a restaurant.

Guests can choose from 15 tents with California King beds or 5 with twin beds, all featuring en-suite bathrooms. Some tents also include a seating area. Free private parking and bicycle rentals are available.

The hotel is committed to protecting the local flora and fauna, and the surrounding area is ideal for nature lovers. A 24-hour reception is available for guest assistance.

Read more about this hotelShow less

Located in Akumal, Akumal Natura is in a rural location, within a 10-minute drive of Riviera Maya Golf Club and Akumal Beach. This family-friendly hotel is 2.2 mi (3.5 km) from Half Moon Bay and 2.5 mi (4.1 km) from Yal-ku Lagoon.

Make yourself at home in one of the 20 guestrooms. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators No hot water onsite Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • There is no hot water on site.
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 95 per vehicle (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Hekab Be Biblioteca 1.6 km / 1 mi
Akumal Ecological Center 1.8 km / 1.1 mi
Akumal Beach 1.9 km / 1.2 mi
Half Moon Bay 3.6 km / 2.2 mi
South Akumal Beach 3.6 km / 2.3 mi
Yal-ku Lagoon 4.1 km / 2.5 mi
Riviera Maya Golf Club 4.9 km / 3 mi
Aktun Chen 4.9 km / 3 mi
Xcacel Beach 9.6 km / 6 mi
Xcacel-Xcacelito Sanctuary 9.6 km / 6 mi
Xcacelito Beach 9.6 km / 6 mi
Xel-Há Park 11.6 km / 7.2 mi
Xpu-ha Beach 13.7 km / 8.5 mi
Tajma Ha Cenote 14 km / 8.7 mi
Ecopark Kantun Chi 14.4 km / 8.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2016
  • Total number of rooms: 20
  • Bungalows: 20
  • hotel
  • Airport
  • Beach
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
Show 28 more facilities & services
  • Secure parking
  • Airport ShuttleExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • Multilingual staff
  • Hotel safe
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Dining area: 1
  • Clothes dryer
  • Bikes available
  • Bar
  • Restaurant: 1
  • MassageExtra charge
  • Breakfast
  • Continental breakfast
  • À la carte dinnerExtra charge
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Naturist
  • DivingExtra charge
  • Catamaran sailingExtra charge
  • Cycling / mountain biking
  • SafariExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • BUNGALOW SUPERIORBUNGALOW • SUPERIORBUN.SU

    Photos are not available for this room type.

    Akumal Natura Glamping

    BUNGALOW SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW KING SIZE BEDBUNGALOW • KING SIZE BEDBUN.KG

    Photos are not available for this room type.

    Akumal Natura Glamping

    BUNGALOW KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 35 m²TWN.ST
    TWIN STANDARDPhoto unavailable5 photos

    Akumal Natura Glamping

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW STANDARDBUNGALOW • STANDARDBUN.ST

    Photos are not available for this room type.

    Akumal Natura Glamping

    BUNGALOW STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Akumal Natura Glamping

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Akumal Natura Glamping

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Akumal Natura Glamping

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW SUPERIOR KING BEDBUNGALOW • SUPERIOR KING BEDBUN.KG-SU

    Photos are not available for this room type.

    Akumal Natura Glamping

    BUNGALOW SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Akumal Natura Glamping

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Akumal Natura Glamping

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Akumal Natura Glamping

8.8
Excellent
210 Reviews
Cleanliness
9.0 /10
Service
9.4 /10
Comfort
8.4 /10
Condition
8.8 /10
Neighborhood
8.6 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
07 Jul 2026
Ohad
Akumal Natura was fine, but not great. Our min issue was mosquitos -- there are plenty of them, which didn't allow us to enjoy the outdoors that much. The rooms were okay but slightly dirty from the natural rooftop (straw and clay mix, I guess), some tree discard would go through. As for the cenotes, the deeper one was great - really pristine and peaceful; the shallow one was not very appealing due to sand and mud. The food was good but limited in options. The staff was very friendly, answered our questions and were knowledgeable about the surrounding.
Partner
10/10
Exceptional
20 Feb 2026
Ibrahim Bulent
Unexpectedly, clean and hospitality is amazing
Self
8/10
Excellent
15 Feb 2026
Bryan
Beautiful spot, clean rooms, very friendly and helpful staff, great food
Bicycles were no good
Otherwise wonderful
We would definitely come again
Leisure Partner
2/10
Poor
15 Feb 2026
Nora
I was expecting a glamping experience as advertised, but the place looks outdated and the room was not clean. Stains on the towel, faded curtains, a worm on the sink and the shower area looks dirty. I left right after I arrived and they pretended I stayed the whole 5 day trip to avoid reimbursing my money back. They have ignored my messages. The place is beautiful but the facilities are not glamping at all.
Leisure Partner
10/10
Exceptional
02 Feb 2026
Heather
Love the experience! And Caesar was a great guide for the tour. It’s a must if you stay here. Also very peaceful
10/10
Exceptional
19 Jan 2026
Rabin
Really magical in its sheer simplicity. Rooms are far more comfortable than I imagined. The food was amazing and felt like a relative cooking it. Went for 8 nights with two kids and grateful we took a chance here.
10/10
Exceptional
15 Jan 2026
Marat
Perfect place !
10/10
Exceptional
12 Jan 2026
Laura
Everything
Leisure Family
10/10
Exceptional
07 Nov 2025
Saori
Incredible staff, very helpful. I loved the privacy of my hut. It was quiet and picturesque. Short tuk tuk ride to beach.
8/10
Excellent
09 Oct 2025
Sylvia
Staff was so nice, helpful…They have two cenotes beautiful.
Leisure Family
10/10
Exceptional
29 Jun 2025
Vanissia Dawn
The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.
Leisure Family
6/10
Pleasant
09 Jun 2025
Nico
The property was quite loud during my stay and not relaxing like I had hoped. I ended up leaving a day early at my own expense as a result.
Self
10/10
Exceptional
05 Jun 2025
Dita
Accommodation : The tent was awesome, nice bed. Staff were amazing and helpfull. Also the Cenote inside the property available 24/7.
10/10
Exceptional
16 May 2025
Jessica
I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing.
Leisure Self
10/10
Exceptional
08 Apr 2025
Gabriela
Solo traveler. Felt safe from day one. Staff courteous and very friendly. Accommodations met all my needs.
Leisure Self
10/10
Exceptional
28 Mar 2025
Robyn

Fish spa

Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit.
Partner
10/10
Exceptional
16 Mar 2025
Katherina
It was a pleasant quiet place
Leisure
10/10
Exceptional
15 Mar 2025
Susan
Amazing, very peaceful, unique and wonderful experience
10/10
Exceptional
11 Mar 2025
Bernard
Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower.
Leisure Self
6/10
Pleasant
06 Mar 2025
Tammy
This is one hundred percent my fault but I noped out about 20 minutes after arriving.

There was a spider in our bed the size of the back of my hand. After that, every bead of sweat may as well have been another one. I couldn’t do it.

I’m not a wealthy person but I had booked a week and ‘gave up’ my $650-700 plus $$$ cab ride back to playa del Carmen within an hour of arriving.

I’m happy to have donated to what seems like a very good cause at least. Never even made it to the animal sanctuary or a cenote. The staff was very understanding and helped us get right back on track…

Welcome to the jungle 😜
Leisure Partner
8/10
Excellent
02 Mar 2025
Linda
What I loved:
Feeling like we were in a secluded location in the jungle.
The beautiful setting.
The wonderful staff. They really made everyone feel welcomed and appreciated. And when my arrival was delayed, it was easy to communicate with them via WhatsApp.
The resident cat.
Comfortable rooms with ensuite bathrooms.
The semi-outdoor shower in the bathroom.
Our visit to the animal rescue.
Bicycles you can borrow.
Although the menu lists separate breakfast and dinner menus, I asked for an omelette at dinner and they gladly made one.

What I didn't love, but still liked it:
Cold shower - to be fair, the info page does mention this, I just didn't read carefully enough.
Not actually as isolated in the jungle as you think. I could hear some neighbor's music late into the night, but not in a fun, enjoy the music kind of way. Earplugs helped.
The bathroom was just a bit more rustic than I expected. It was still fine and functional.

The friend I traveled with was initially a bit skeptical, because she is accustomed to sales conferences in fancy, chain hotels. Our stay, and the staff, won her over. She loved staying \"somewhere different\" and she loved our visit to the animal rescue.

One note, the lead photo on Expedia is misleading. Akumal Natura is not on or near the beach.
Leisure Friends
10/10
Exceptional
20 Feb 2025
Christi

Glamorous jungle cozy camper

Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.
Business Partner
10/10
Exceptional
17 Feb 2025
Larry
The hospitality was very good and the concierge services were excellent. The property is set in the jungle and provides a cool and calming environment with two cenotes a central communal palapa for yoga, and other venues and few other spaces to relax. All the staff were engaging and friendly. I really felt welcome and a part of their community. A very important part of Akumal Natura is their wild animal rescue and tour is not to be missed.
Business_and_leisure Self
8/10
Excellent
07 Feb 2025
Seth
We had an incredible stay at this glamping spot nestled deep in the lush Mexican rainforest. The location was absolutely breathtaking, offering a peaceful retreat surrounded by nature. One of the highlights for us was the chance to see Jefferies spider monkeys up close, a subspecies we’d never encountered before. Their presence made the experience feel even more unique and connected to the natural environment.

The facilities themselves were top-notch. Our tent was spacious, clean, and well-maintained, providing all the comforts we needed while still giving us that outdoor feel. The entire site was beautifully designed and very quiet, perfect for relaxing after days spent exploring the surrounding rainforest. It felt like we had the whole place to ourselves at times, which added to the peaceful atmosphere.

However, we did run into a bit of an issue with security. When we returned one evening, there was no staff present, and the gate to the facility was locked. After a long day, it was frustrating to have to find a way in ourselves just to get back to our tent. While it didn’t ruin our experience, we hope they improve their security arrangements for future guests.

Despite that hiccup, we absolutely loved our time here and would highly recommend it to anyone looking for an immersive, tranquil experience in the rainforest. The combination of comfortable glamping and wildlife encounters, especially with the Jefferies spider monkeys, made it an unforgettable stay.
8/10
Excellent
01 Jan 2025
Marissa
This was our first time glamping, so we did not know what to expect when we arrived. We were welcomed immediately by Jose, whose personality alone told us we would enjoy our time there. The property is stunning. It has two cenotes, one with a fish spa. We saw a variety of animals during our stay iguanas, spider monkeys, a raccoon, the beautiful pet cat, and some street dogs. The tent was spacious with a fan. The attached bathroom at the back of the tent was semi open, but stayed surprisingly clean. The only issue we ran into with the room was it raining the first night and there was a small leak in the roof onto our luggage. Off Spray was an absolute must during the entirety of our stay. We ate at the on-site restaurant several times and used it as a lounging area in between activities. The staff were all very caring and friendly. You HAVE to take the rescue tour with Cesar. It completely changed the meaning of us glamping on the property. It rounded out the entire experience. Overall, we had a great time and would recommend staying here!
Leisure Partner
10/10
Exceptional
18 Nov 2024
Kyra
This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they treated us really well. We only stayed one night and wish we stayed longer.
Leisure Friends
8/10
Excellent
14 Nov 2024
Dave
Very nice people, very rustic
Leisure Family_with_children
10/10
Exceptional
24 Oct 2024
Linda

Best Glamping

Very clean, food was excellent, treated as family.
Friends_and_family Friends
8/10
Excellent
18 Jun 2024
Leah
The property is beautiful with 2 cenotes and plenty of walking paths through nature. At the time we visited both cenotes looked really murky and not good for swimming. A fun bonus of the property is a free fish spa! They charge $25 per person for this at XelHa but at Akumal Natura you can do it for free which is super cool. The restaurant is a little pricey but everything we ate for all 3 meals was delicious. Now for the actual glamping- it’s Mexico and there is no AC so be ready for a hot, sticky and sweaty night. They gave us 2 fans but I still barely got any sleep. It was simply too hot. But I knew that going in and it was worth it for the experience. Glad it was only one night!
Everyone was very kind and friendly and they even set up a tour of a nearby nature reserve that was EPIC. We saw so many animals and learned so much and then got to experience this really cool enclosed cenote. If you aren’t brave enough for a hot night of camping then at least come for the tour and eat at the restaurant.
Leisure Family_with_children
4/10
Poor
07 Jun 2024
Kristine
We didn't feel safe there. We were the only people there and there is road construction going on very close. There is no way to feel safe with 2 women traveling. So we left and they wouldn't refund our money. The Cenotes looked awful, and the restaurant wasn't open until 7. It was unbearably hot and the mosquitos had a field day with us, even with bug spray on.....Lets just say glamping is not for everyone and we should have felt more safe.
Leisure Family
8/10
Excellent
29 May 2024
Heather
We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location.
Leisure Partner
10/10
Exceptional
08 May 2024
Adriana
The staff is friendly and their tour is amazing don’t skip this unique opportunity
10/10
Exceptional
16 Mar 2024
Robert
Nice natural spot
10/10
Exceptional
29 Jan 2024
Luz
It has an amazing romantic setting. Unique, quiet, and simply gorgeous in the middle od nature. With two cenotes in the property with 24hr access. We felt like we had the property to ourselves. I will definitely be going back again. I will be booking my daughter's honeymoon there for sure. It is a MUST see!!!
Leisure Partner
8/10
Excellent
31 Dec 2023
Helen
It would be absolutely perfect if not for one small thing that makes all the difference in the world: lighting. The rooms have a really cool tropical rustic vibe ……. until you turn on the lights and the warm colors of palm fronds are bathed in an icy blue fluorescent light, and then you are transported to a government bureaucracy office or a Wal Mart. Other than that, we loved the place!! We really admire their mission to rehabilitate animals, and we thoroughly enjoyed the tour of the rehabilitation facilities. The on-site cenote is lovely. I understand that the LED lightbulbs are better for the environment, but they completely kill the vibe. If they would only switch to a soft white lightbulb with a warm, it would be the perfect spot. My only other complaint is that they promise, free, bike rental, but the bikes are in such poor condition, that they are practically unusable. Several times, the chain just fell off bike.
Leisure Family
10/10
Exceptional
22 Apr 2023
Brenda
Great spot to enjoy nature, 2 cenotes in site and Staff was very friendly and helpful.
Leisure Partner
10/10
Exceptional
04 Mar 2023
Verified traveler
Everything was wonderful. Very unfortunate about the construction and train going in next tor the property.

Partner
2/10
Poor
04 Jan 2023
America

UNRESPONSIVE HOTEL

ABSOLUTELY WORST EXPERIENCE EVER. HOW IS IT THAT I SHOW UP TO THE PROPERTY THEY DONT EVER ANSWER THE DOOR OR THE PHONE AND NOW BEING CHARGED FOR A STAY THAT NEVER TOOK PLACE. THERE WERE PUDDLES OF FLOODED WATER EVERYWHERE AND NO MOTORCYCLE TAXI WANTED TO TAKE US THERE. ITS NOT CENTRALLY LOCATE. DO NOT BOOK HERE!!
Partner
10/10
Exceptional
21 Jul 2022
Gary
Beautiful and peaceful 4 night stay. Extended twice. Felt like we had the place to ourselves. Two cenotes with one with lights for nighttime swimming. Delicious food at the restaurant. Ate a beautiful barramundi fish (Australia really in Mexico), decent breakfast in the morning, yoga classes, and took the Monkey Sanctuary Tour to support the conservation efforts of the owner. Great private outdoor shower, too. They bring you hot water if you need it. We even adopted one of the kittens that was living there and is now a happy member of our house in Tulum (yes we live nearby and have your company).
Leisure Partner
2/10
Poor
03 May 2022
Jeremiah
Wifi in the rooms does not work. It's located no where near the beach despite the beautiful image they show of a beach. Lot's of bugs. Owners not very nice. We made a last minute reservation to enjoy a night of relaxing in the jungle with internet. We had been without internet for a week. And they just put up an image of their guests using wifi in their rooms. But the wifi is atrocious. So it was a big waste of time and money. We didn't want to use their restaurant. Bugs are everywhere and if you plan to be there you'll want to bring a six pack of spray hahaha!! Otherwise the place is great ;)
Friends_and_family Family
10/10
Exceptional
10 Apr 2022
muriel
Akumals small town charm has been overrun by big hotels on the beach, if you really want to immerse yourself into the tranquility of this town stay here! You will feel so welcomed and relaxed. The staff is absolutley wonderful, you know they love what they do. The Glampsite, is really beautiful with meticulous attention to detail and the wellbeing of their guests, from hot water service in the morning to fresh cold drinking water available at the restaurant at any time. The Private cenote (for guests only) really ads to the experience, the wildlife in there (birds, turtles, little fish) will be along side you:)

The accommodation was spotless! (I‘m a nature lover, so i don‘t mind the occasional bug) Just bare in mind there could be the occasional spider i suppose, but there were none visiting us. The bed was a cloud, loved it. The shower is an experience in itself, absoulte privacy but it feels like you‘re „out there“ also very clean and tidy! The occasional lizzard might check in;)

I feel like this place is a hidden gem! I‘d be back in a heartbeat. If you can‘t decide on where to stay in akumal or are passing through, stay here, you will leave with a smile on your face or maybe won‘t want to leave at all ;)

Leisure Partner
10/10
Exceptional
28 Mar 2022
Susan
Really enjoyed our stay. Staff were very attentive. Bed were comfortable and food in the restaurant was excellent. Also enjoyed the tour of the rescue sanctuary with our very knowledgeable guide.
Leisure Partner
10/10
Exceptional
08 Jan 2022
Elizabeth

Obsessed!

To be honest I was a little nervous about glamping but it was one of our favorite stays to date. The accommodations were super comfortable and the food/drinks were amazing. Cesar and team showed true hospitality and we hope to come back soon!
Partner
8/10
Excellent
04 Jan 2022
kristi
This property has a great concept. Cenotes & tents.
Leisure Partner
10/10
Exceptional
03 Jan 2022
Thea
The property was beautiful. I loved the cenotes on the property!
Leisure Partner
6/10
Pleasant
02 Jan 2022
Verified traveler
This place makes sense in the $50-70 range, but the New Years price hike in combination with the basic everything was weird.
Self
10/10
Exceptional
25 Dec 2021
Philip
Really enjoyed our stay here. Staff were awesome. Tents were beautiful. There are two cents at the property which are great for swimming. The restaurant area is really nice, with some craft beers, delicious mezcalitas and an old cat for company! Don't bring a suitcase as it's hard to carry down the stone path, stick with duffel bags!!
Leisure Partner
10/10
Exceptional
20 Dec 2021
Marta
This was a unique stay. It was a way for us to support eco friendly small establishment as opposed to staying at a resort that exploits local people.
10/10
Exceptional
20 Dec 2021
Lucie
Absolutely stunning natural environment. I have never been treated better in Mexico than by the staff here. Location is fantastic and we had the cenotes to ourselves everyday.
Leisure Family_with_children
10/10
Exceptional
24 Nov 2021
Diana

Excellent loved it!

Absolutely amazing. The staff are amazing. The restaurant was amazing. The cenotes were amazing. Definitely check out the lagoon. This is a must stay one of the best places we’ve ever stayed!
Friends_and_family Family
10/10
Exceptional
18 Nov 2021
Elizabeth

Fantastic!

Fantastic staff, awesome grounds. Tent was beautiful! Got the massage and was floating as if out of body experience, absolutely fantastic. Bring somekind of mosquitoe repellent and use netting around bed!
Friends_and_family Family
2/10
Poor
11 Oct 2021
Jose E.
No sirve
Family
10/10
Exceptional
17 Sep 2021
Arthur Leroy
Enchanting. Magical. Wonderful. If you are vacationing in the Mayan Riviera take two days at least to experience this amazing place. Spending a couple of days and nights in the Mayan Jungle was refreshing for the mind, soul and body. I was fortunate to experience a Temazcal as well with an authentic Shaman! On Saturday we enjoyed Hindu Cuisine prepared by a beautiful woman from Mumbai. The staff is exceptional. Friendly, efficient, hard working and lovely. I am grateful to have spent time in the Mayan Jungle with such excellent hosts!
Leisure Self
10/10
Exceptional
24 Jul 2021
Verified traveler
Lugar magnifico para relajarse y desncansar mental y físicamente. No ruidos y todo el tiempo en contactos con la naturaleza
Leisure Partner
8/10
Excellent
12 Apr 2021
Stu
We wanted to stay a night in town before heading to a resort. This is past town and down a dirt road (so take a cab - don’t walk with luggage like we did). It’s tucked away in the jungle, so you’ll see some lizards and hear some animals from the trees. The yurts were pretty nice, but I imagine it gets hot if you stay during the hot season. Overall it was 100% worth the experience of staying there.
Partner
10/10
Exceptional
26 Mar 2021
Verified traveler
We loved it. Kids loved it. Fun to sleep in the jungle. Amazingly nice staff. The owner, Antonio, is worth getting to know. Really interesting guy. Speaks five languages. He has an animal sanctuary that is worth visiting with a really cool Cenote (fresh water pool inside a cave). Waking up to hearing monkeys was super cool. We ride the free bikes into town and down to the beach.
Stayed a couple nights there then went to a resort on the beach. Glad we did both as opposed to just the beach. Highly recommend it.
We like to camp but also like the Four Seasons. This was a great way to get a little bit of both.
Leisure Family
10/10
Exceptional
25 Mar 2021
Verified traveler
A unique experience in the jungle. Clean facilities, courteous staff, good bikes, great location. Highly recommend.
Leisure Family
10/10
Exceptional
19 Mar 2021
Verified traveler
Beautiful jungle getaway! Friendly staff, great restaurant, free bike rental, and a cenote on the property. I will definitely be coming back!
Leisure Friends
10/10
Exceptional
19 Jan 2021
Karim

Amazing

Loved our visit. Beautiful place and gracious people. Best night sleep ever! Thank you guys for developing such a ecofriendly space.
Partner
8/10
Excellent
08 Jan 2021
Diego

Great Nature Stay

If you’re looking for a secluded stay and connection with nature this is your place. Amazing concept with the tents in the middle of jungle. Few cenotes in property and staff goes out of their way to help you. Jose and Guadalupe at the front very helpful and friendly. Hotel is a 3 minute bike ride from town and 10 minutes from the beach. There are bikes at hotel. Rooms are very clean. Restaurant on site is cozy and food decent, much cheaper prices than Tulum for sure. If you want to disconnect for a few days, this is your place.
Self
10/10
Exceptional
28 Dec 2020
Verified traveler
The property is situated in a beautiful jungle. It lives up to the word glamping with comfortable beds and beautiful decor. The staff is very friendly and accommodating!
Leisure Partner
10/10
Exceptional
12 Feb 2020
Thom
Fun little bungalow in the jungle. Right next to the monkey sanctuary. Highly recommend a trip through it. The bungalow was cool.
Partner
10/10
Exceptional
23 Dec 2019
Verified traveler
So beautiful! People so friendly and awesome!
Tents are perfect! Doing great work!
Leisure Family
10/10
Exceptional
17 Dec 2019
Jessica

un

It’s really a cool location
Friends_and_family Family
10/10
Exceptional
12 Nov 2019
Verified traveler
Hotels are boring after staying at Akumal Natura. This is no ordinary venue for booking accommodations. Glamping is the way to go. You can experience Akumal, Mexico the way it was meant to enjoy. You are immersed in the environment and landscape of beautiful Akumal. I loved my stay at Natura. It will be hard for me to ever stay in an average boring hotel or resort again. I will always return to Akumal Natura. It was in my top 5 vacation experiences. I loved it!!!!
Leisure Family_with_children
10/10
Exceptional
15 Sep 2019
Sophia
This place is so beautiful! We loved the tent cabin and it was so special to stay in the jungle! Bringing some bug spray made our trip a lot more comfortable, and it was so nice to swim in the cenote. Lovely stay
Leisure Partner
8/10
Excellent
13 Jul 2019
Kath
I love the tranquility and zen of the place. The staff were so welcoming and surprisingly there are only few people. Much needed relaxation if you want to be away from the hustle and bustle of cities in between Akumal. The glamping experience was unique. They have cenote but didn’t get to try (yet I did the amazing fish spa). Monkey sanctuary is just beside the hotel yet you’ll need to pay around 70 bucks. Woke up three times from different kinds of insects buzzing and crawling under our blankets. However, it was a good experience to connect with nature. Would recommend to nature lovers!
Leisure Friends
8/10
Excellent
12 Jun 2019
Jemma
Would definitely recommend! Loved the Cenote and the local honey
Friends
10/10
Exceptional
28 May 2019
Jacquelyn M.

Connect with nature in an amazing setting

I have stayed here twice. I enjoyed it so much the first time that I returned. It’s a beautiful and peaceful setting, with a cenote you can swim in. The staff is dedicated to the guests and committed to the environment. The beach is a short bike ride away, and bikes are provided. It’s a great location to explore the nearby ruins and relax at a quiet place at night. I strongly recommend the massage services provided on site. The setting allows for total relaxation, and the massage therapist was excellent.
The on-site yoga classes are amazing as well. All of the yoga instructors had great tips for my practice. I will be back!
Partner
10/10
Exceptional
21 Apr 2019
Dee
It's the most peaceful place in Akumal! You are tucked away in the beautiful jungle close enough to the beach small villages and many pristine cenotes. You can do yoga have a message and a wonderful cooked meal all in one place!
Leisure Self
8/10
Excellent
06 Apr 2019
Verified traveler
The tents were quite comfortable. Loved the outdoor shower. Dinner in the restaurant was very good and inexpensive even with two glasses of wine. But the continental breakfast is rather basic. If you want to visit the Monkey Sanctuary it is literally next door. We enjoyed our brief stay.
Leisure Family
10/10
Exceptional
24 Dec 2018
Verified traveler

👌

Nice and fun
Friends
10/10
Exceptional
16 Nov 2018
Erica
This place is truly unique and truly beautiful. A step up from glamping with your own private bathroom and daily cleaning service. The staff was warm, friendly — just the nicest people — who were always so happy to help. A few highlights... the cenote steps from my tent, the (free) access to bikes which was great for exploring the town/nearby beach and the incredible hour & a half massage in a nearby tent. Akumal Natura was a magical place to wake up in each morning. Thank you! -Erica
10/10
Exceptional
31 Oct 2018
McKenzie

Amazing!! Must stay!!

I would highly recommend a stay at this wonderful slice of heaven. It is nestled in the gorgeous jungle and it makes you feel like you are getting a true experience in the area instead of some all inclusive non authentic experience. We loved it. There is also an animal rescue close by, not the monkey sanctuary, that is home to a variety of animals which we enjoyed very very much!! Room was great and staff was incredible. We will be back!
Partner
4/10
Poor
13 Oct 2018
Yessica
Bugs in bed, description didn’t mention that there is not hot water. Staff takes you a Thermo with hot water every morning.
10/10
Exceptional
31 Aug 2018
Adrian
The cenotes the private mini zoo guided tour the food and the cleanliness of the rooms
10/10
Exceptional
14 Aug 2018
Art
Todo excelente.
Comida, servicio, limpieza, comodidad y el personal muy atento.
Lo único que padecí fue el temor a los insectos que ingresan a las habitaciones pero es lo que uno tolera por estar en un lugar tan padre.
En conclusión mi esposa y yo estuvimos muy agusto y conformes en nuestra estadía.
Partner
4/10
Poor
17 Jul 2018
RAUL
If you like to go camping this hotel is for you if you don't book this hotel,
you are basically in a big tent on the middle of the wild, first thing we found a death roach on the top of the bed (i would say that the staff should check the room before we arrived but they didn't) that was so gross for my fiance, the first thing we saw when we went in the bathroom it was the biggest spider i have ever seen and also the have part top part of the walls is open, also it was so hot during the night we could sleep the rooms only have a small fan, we check out the following morning but we didn't got any refund, we booked the hotel for 6 nights (biggest mistake i had ever done) we only stayed for one night, i talk to Expedia on the phone but they could do nothing about it the hotel refuse to give us a refund, IF YOU ARE NOT AN OUTDOOR PERSON I RECOMMEND YOU NOT TO STAY IN THIS HOTEL DON'T WASTE YOUR MONEY ON THIS LIKE WE DID
10/10
Exceptional
12 Jul 2018
Verified traveler
We stayed one week here, we are out doors-y people and like bugs and nature, we had a great stay here in the jungle, yoga in the morning was great and the onsite restaurant cooks really delicious food. We were a little too hot some nights but other nights had a beautiful breeze. We didn't mind the cold showers. And received hot water anytime of day when requested. We rode the bikes to the beach or drove some days. Bike riding might be a work out if you aren't used to bike riding on a regular basis as there are several hills on the route to the beach. Use natural bug spray if you plan on going in the cenotes or the ocean but bring heavy duty spray if you are just chilling or walking around. We were hesitant to use the chemical spray the first several days but it made a huge difference in the amount of bites we got towards the end of our stay. The staff were all every sweet friendly and helpful, we had an awesome time.
10/10
Exceptional
01 May 2018
Jackie

This is for nature lovers

Amazing experience staying in the woods waking up to bird songs!
Friends
8/10
Excellent
19 Apr 2018
Verified traveler

April visit

We enjoyed the place. Would prefer without small noise of power generator. Good dining but a little expensive. Excellent morning yoga classes in the nature ! Thank you !
10/10
Exceptional
16 Mar 2018
Verified traveler

Peaceful Jungle

Amazing experience overall. The staff was provided excellent service at every step of our stay. The food was very delicious - made with care and gourmet presentation. We ate breakfast, lunch and dinner there. The tents are basic but very cozy and clean. There is a small cenote on the property that makes for a very special swim.
Most impressively, we left a very important document at our room and the front desk staff made tremendous efforts to contact us and return it to us in our hotel in Playa Del Carmen. Possibly not for everyone ( you must like camping I suppose) but a great place and staff.
Partner
8/10
Excellent
24 Feb 2018
Linda

Luxury in the peaceful jungle

Pleasantly surprised with the availability of bicycles and the closeness of activities and restaurants within biking distance. Talented cook on site with large portions to his delicious meals.
Genuinely nice and knowledgeable staff go the extra mile.
Delighted by a private cenote available for swimming at any hour ~
Would go back 100% !!
10/10
Exceptional
03 Feb 2018
Dee

Sanctuary

This is one of the most peaceful places possibly in the Americas. You can relax and heal here. There is peace and tranquility and awesome home cooked meals here for a very low price. There is also an animal sanctuary attached to this location that you can't payronize and possibly visit depending on the time and length of you rent stay. There is a Xenote right on the hotel grounds that Is beautiful and I feel you are lucky you will have a visit from sacred turtles that occasionally pop up there! The staff Ian extremely friendly and there will always be someone there that is bi lingual. It's in a small super safe village that has a lot of culture intense basketball games after the work day and little shops on your way at to the beach which is a short bike ride. Please do not wear toxic bug sprays and sun screen. The area isn't very serious about protecting the animals and sea creatures and will ask you to shower several times before getting into their waters which isn't extremely respectable. The natural items there can be purchased for low. The temperature is hot there so you don't have to shower with hot water however if you must tell the staff the night before and some will be prepared and delivered to you to wash with. Breakfast always includes fresh local delicious fruits! Massage therapist is on site or close by at all times for the maximum healing experience. Come open minded and culturally sensitive and you will have the best experience of your life here!
8/10
Excellent
11 Jan 2018
Tes

Over all a great get away

After staying in mediocre apartments in cities it was great to escape into the woods. The was a lovely respite with chill out space, a private cenote, weekday yoga and bikes to get to the beach. I looked forward to a quiet, serene experience. Unfortunately the couple in the tent nextdoor would not stop talking loudly, so I was up late into the night and early in the morning. If not for them this would have been a great experience.
10/10
Exceptional
13 Nov 2017
Kris

Very special place for nature loving people

Wonderful place run but wonderful people., 15 minutes walk to the beach through a real local village with basic shops and local bars. Akumal beach is great. And the village is a good starting piont to visit many attractions of Yucatan.
Partner
8/10
Excellent
03 Aug 2017
Verified traveler
It was quite an experience staying in the jungle, I loved being able to use bikes whenever I wanted for free, it was nice having our own cenote. The main drawbacks were the mosquitoes and the beach was quite difficult to access.
Family
8/10
Excellent
17 Jul 2017
Verified traveler

Nature lover haven

Great place for nature lovers
Partner
6/10
Pleasant
21 Jun 2017
Verified traveler

Nature lovers only

Wanted to check out this eco-friendly place before flying out of Cancun airport. Solid customer service. It's great if you don't mind the bugs. Try not to go during rainy season as the mosquitoes are relentless, especially in this jungle setting. Cenote didn't look appealing as it's harder to maintain with the rains. The Akumal area has a really nice beach, a bit small, as the resorts have priority. It helps that the site has bikes available to use.
Family
4/10
Poor
03 May 2017
Verified traveler
Don't let yourself be fooled by the idea of \"glamping\" if you aren't ready for sweaty nights, messy hair and wet clothes. Upon arrival, the place was beautiful. The staff was really nice and helpful. We were unaware that there was no hot water. This didn't seem like too much to handle at first, but after intense humidity, a hot shower was necessary. It was extremely humid and all we had a was small fan so sleep was almost impossible. All of the clothes in our suitcase were extremely moist because there was no protection from the humidity. The bed wasn't very comfortable and it smelled like sweat. If you want a step up from camping, this is for you, but after 3 days in the jungle, we found another place.
10/10
Exceptional
24 Apr 2017
Barb

Wow. A great place to stay

Staying here was a wonderful experience and I'd go back again. The staff treat you like family, the tents are great, the restaurant is very good and very reasonably priced. They will give you a bicycle and you can pedal to the beach - it's a little over a mile. I highly recommend staying there.
10/10
Exceptional
13 Apr 2017
carolyn

Beautiful place. Beautiful people.

I booked this hotel on Expedia. When we got there we discovered Expedia had made a mistake and booked a room that wasn't available. The owner and staff were very apologetic and we were given a tour of the grounds and allowed to swim in their private cenote. This is a rural jungle property that is a wonderful change from the concrete jungle. Loved the atmosphere. I really can't comment on room comfort or cleanliness as I didn't get one.
10/10
Exceptional
26 Mar 2017
Laurie

Akumal Glamping was Great!

Wonderful, serene placel, with caring hosts, a very knowledgeable tour guide (Monica), and outstanding eco-ethics. Snorkeling in Akumal Bay was pretty good (they don't allow flippers to reduce coral damage) -- we saw three sea turtles. As far as the food: we would like to see the breakfast offerings change a little from day to day and the set-menu $10 dinners vary from very good to just OK. But, the outside dining area at Natura has wonderful ambiance.
Partner
8/10
Excellent
17 Mar 2017
Verified traveler

1/2 mile from Pueblo

It's a glamping resort area with jungle around,a cenote ,and half enclosed bathroom..The dining area has good Wifi. It is safe.
10/10
Exceptional
14 Mar 2017
Rebecca

Quiet eco-hotel in the jungle, short bike to beach

Akumal Natura is a lovely eco-hotel situated just beyond Akumal Pueblo. Permanent tent cabins are spare, but comfortable. Complementary bicycles are available to use for the short bike ride to Akumal beach, Half Moon Bay, and Yal-Ku lagoon. Take a dip in their private and peaceful cenote when you get back. The staff are friendly and helpful.
10/10
Exceptional
27 Feb 2017
Joshua

Great natural Glamping Best place we stayed!

Amazing location and great option to experience the jungle and private cenote. Convenient to beach and very local places, good distance between Playa del Carmen and Tulum!
Partner
6/10
Pleasant
23 Feb 2017
Verified traveler

Not a hotel

It is camping, in a pole framed hut.
Partner
10/10
Exceptional
06 Feb 2017
catherine
Fantastic
Owners are wonderful and caring. Food was fantastic. Great yoga classes and staff
Partner
8/10
Excellent
24 Jan 2017
Verified traveler

Great experience

This place was grateful for those who like an adventure and are not high maintenance. Staff was amazingly nicec and helpful.

A couple thing to expect that are not advertised. There is not hot running water yet and it says it's a has a bar and restaurant. There is no bar at all. I fact they don't even have a liquor license. Although, you can go to town and grab your own and they will place it in their fridge. The restaurant is from 8 to 11 for a Continental breakfast and the again for a set dinner from 7 to 10. Although, the food is good it's not a bar and restaurant. At least not yet.
8/10
Excellent
30 Dec 2016
Verified traveler

Gem in the Jungle

A quiet and quaint twenty hut accommodation in the jungle. The grounds were lush, the huts were simple and very well maintained, and all of the staff was fantastic. The yoga classes each morning and the bicycles to ride to the beach were wonderful included benefits.

Location & surroundings

Akumal Natura Glamping
Avenida Gonzalo Guerrero S/N, Akumal, Mexico

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Akumal Natura Glamping

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