Barcelo Maya Riviera

Mexico , Riviera Maya / Playa del Carmen
Riviera Maya, Carretera Chetumal Puerto Juarez Km 266.3
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100 reviews shown

10/10

Exceptional

13 May 2026

jason

Very classy resort I give it 5 stars all around..

Friends

8/10

Excellent

12 May 2026

Megan E

The food is mid at best. It’s not about being fancy it’s just low quality and room service is horrendous.

Friends

10/10

Exceptional

12 May 2026

Edward Adam

***************

Family

10/10

Exceptional

12 May 2026

Aida

Es un lugar hermoso tranquilo y amplio para desconectar

Partner

10/10

Exceptional

09 May 2026

Michelle

The infinity pool was very large and spacious. Not over crowded. Everything was clean, well maintained, and just fantastic.

Friends

10/10

Exceptional

09 May 2026

Tania

I loved everything about the property. Easily walkable and so beautifully thought out.

All the staff were very helpful, attentive, and friendly.

The pool was a nice enough temperature to cool you down but not freezing, and it was so expansive there was room for everyone. It was nice to see them cleaning the pool throughout the day to keep it as fresh as possible.

Our room was perfectly presented, clean, and had everything we could possibly need.
We were celebrating our wedding anniversary and so my husband and I were given a room upgrade, which made our stay even more outstanding, but we were even treated to champagne and chocolate strawberries on our arrival and on our last evening we were gifted more treats. We couldn’t have felt more special.

Partner

10/10

Exceptional

08 May 2026

Jeanine

Very clean and beautiful property!! Love the view of the Caribbean from our pool! Love how spacious the pool area is and the activity staff does a tremendous job entertaining your guests!! Our second time at Barcelo Riviera Maya and won’t be our last!! Love it!!!

Partner

10/10

Exceptional

07 May 2026

Lyudmila

I like it. It was very nice and clean and stuff very friendly.

Family

10/10

Exceptional

07 May 2026

Marcelina

It was exceptional experience.

Family

10/10

Exceptional

05 May 2026

frank Quoc

Big and beautiful but be prepared to walk a lot if your room isn’t placed in the front!

Friends

10/10

Exceptional

05 May 2026

Kelsey

Our first time visiting Barcelo Maya Riviera- Adults Only resort and I have nothing but good things to say about this resort. From the rooms to the service, everyone was welcoming and eager to help out with anything we may have needed. The staff is extremely hard working and quick on their feet to clean pool/food areas to make sure the area is spotless.
Location: Upon arrival the views are breathtaking, from the rooms to the pools and beach; everything was stunning and so clean. The staff are up early in the morning to make sure the sargassum is cleaned to make the walkway to the ocean more clean. The resort was so clean and I have nothing bad to say. Housekeeping was excellent with making sure our mini fridge was stocked with water, beer, etc.
Staff: The staff was excellent, they made sure we were good on drinks/food at all times anywhere we were at in the resort. Everyone was so friendly and greeted us as we arrived and departed.
Restaurants: We tried all four restaurants at the resort and by far our favorite was Agave (Mexican). We at the Agave taco bar the first night and everything was excellent. I will say, the menu is different than table service but still fantastic and many options to choose from. We had table service at Agave our last night and everything that Omar recommended to us was excellent and our best meal of the trip. Facundo was also excellent, and made sure to check in on us if we needed anything else from more food, drinks, etc.

Partner

10/10

Exceptional

05 May 2026

Jade

If you are looking for a peaceful resort, good food and attentive staff, this is the place for you. Modern architecture, open spaces, clean amenities. My favorite part was definitely how everyone is there to help, serve and make your stay as comfortable as they can. You will find servers everywhere bringing you food and drinks. This resort does not bring party vibes, even at the pool we had a quiet environment, but if you want a louder resort, you can definitely catch that at the properties around. Having the option to go to the other resorts is definitely a bonus (but we mostly stayed in property).

Partner

10/10

Exceptional

04 May 2026

Renat

I stayed at the 18+ resort (although they are all connected) and had a great time. The quality of the construction at this hotel is quite incredible and I was quickly blown away by the whole place. The restaurants at night rivaled some of the best places I've been to and they were included. Overall, phenomenal experience!

Family

10/10

Exceptional

04 May 2026

Giuditta

amazing staff very friendly and helpful

Partner

10/10

Exceptional

03 May 2026

Kimberly

Wish there was more drink options… only 2 beers, only one white wine choice…

Partner

10/10

Exceptional

03 May 2026

Tammy

We always stayed at the Palace with our girls and now we as a couple love the AO!! The property is beautiful and the food/drinks are fabulous. They work all night to make sure there is no sargassum and our 9 days were spent enjoying the bluest water ever!! The rooms are spectacular and the bed is to die for. We can’t wait to be back!!

Partner

10/10

Exceptional

03 May 2026

Thomas Andrew

Pools were great plenty of chairs didn’t have to get up at 5am to save a spot. Very clean place this is my favorite place so far. Easy to get around and shows were amazing. The food wow loved it. The buffet had so much to offer and the restaurants were 5 star along with the staff.

Partner

10/10

Exceptional

02 May 2026

Jolene

This was our fourth time a Barcelo Maya Riviera. The room is great, the staff are great and we thought the food was excellent. The taco bar at Agave is a must! The pools are huge and there is plenty of space so that you never feel crowded. The facility and grounds are well kept. And as a plus, there are several great cenotes across the street within walking distance. My only suggestions for improvement is that the entertainment is a bit hit and miss. And it would be nice to hear some chill island type music during the day by the pool. Also, not sure what happened with the house wine selection since our last stay, but the house white wine was really poor quality. A nice Sauvignon blanc should be able to be stocked pretty cheap. Not sure what they were serving but it was almost unpalatable. Overall though we love it there and will be back!

Partner

8/10

Excellent

02 May 2026

Teramie

This is a fantastic hotel with great staff. The view, the food, and the staff were phenomenal. A breakfast at the buffet, followed by a walk and yoga with Fanny and Biene was a great way to start each day. The restaurants were all high quality and a great way to end the day. The bartenders were were all friendly and top notch.

The only negatives were that our room on the 2nd floor smelled musty, and they didn’t provide any lotion on the hotel as an amenity. Be sure to bring your sunblock/aloe/lotion since the charge is extremely high in the gift shop. This is a small issue, however, to a wonderful stay.

Overall, we had a relaxing stay and appreciate the attention staff and beautiful pool. I was sad to leave. I hope we can return to this beautiful property some day!

Partner

10/10

Exceptional

02 May 2026

Aleksandr Grigoryevich

Nice resort. Thanks

Partner

10/10

Exceptional

02 May 2026

Laney

The moment we arrived, the staff was extremely attentive, helpful, and friendly. We were greeted immediately and shown our rooms. The entire resort is in pristine condition - very clean, open, and comfortable. Our room was always cleaned while we were out for the day and the fridge was always stocked. The food was outstanding and the staff was incredible. We plan to be back next year!

Friends

10/10

Exceptional

29 Apr 2026

Karen

Pools were always clean, deckside always spotless. Food was great, lots of choices.

Family

10/10

Exceptional

29 Apr 2026

Jayati

It’s was a great stay

Partner

10/10

Exceptional

24 Apr 2026

Jennifer

Beautiful property, great service, and good food

Partner

8/10

Excellent

24 Apr 2026

Irina

We had a lovely time, we received a room upgrade and a delicious welcome drink upon arrival. Check in was quick and easy, the resort was breathtaking when we arrived. The lobby is massive and impressive, we arrived at our room which was beautiful with a giant king sized bed and ocean view. The resort itself is stunning, the pools are huge with plenty of space for everyone to enjoy. The restaurants are all stunning, the food was great as we are vegetarian they tried to accommodate us as best as possible. I have to say this was one of the best buffets I have ever been to for breakfast and lunch. Unfortunately the beach at the resort was unusable as there was a giant swath of seaweed washed in the day we arrived. You are able to use the beach at any of the other three Barcelo resorts, we ended up using the beach in front of the Grand which was beautiful and clear of seaweed and magical snorkeling.
I will say there is not enough staff for the lobby bar during the evening, there is no drink service at the pool or beach, there is no lotion in the rooms. Staff tries their best to provide the best service they can however management should consider hiring adequate staff for the large resort. I would definitely recommend this resort.

Partner

10/10

Exceptional

21 Apr 2026

Carlos

Excellent all around, the best part no children, don’t even bother visiting the other complexes unless you just wanna hear children screaming every second of your life. The adults only hotel is also very modern and way way way nicer! No need to leave the hotel. We enjoyed the free upgrade to the room with the swim up pool! Will definitely come back!

Partner

10/10

Exceptional

20 Apr 2026

Zackary

It started a bit rocky, my room was at the end of the longest hall way in the world, and when I tried to call the front desk no one answered. After having to make 4 trips back and forth ( it was a 20 min walk round trip) I was over it. Luckily, they switched my room , closer and a working phone so all was good
The resort is gorgeous. Super clean. The fact that you can walk down the beach and jump in the water and snorkel with fish and giant turtles is amazing..
Mini golf, go carts, tons of things to do.
The food for an all inclusive was great, I had amazing French, Japanese, and Brazilian Steak house

One tiny thing i found to be obnoxious is that by 9 am all the chairs had towels on them.. I am an early riser so I am on the beach by 830 so I found that to be kinda rude. but thats it
The thing that stood out to me was how hard everyone works. Each morning the staff spread out on the beach and comb it looking for trash, there is a man in his clothing in the pool scrubbing away, they rake the seaweed by hand and machine, there is always someone with a mop or a broom , someone is always polishing.
At 930 at night, there was a man painting a sign..! That to me is what stood out

Self

10/10

Exceptional

18 Apr 2026

Daniel Bruce

Despite a frequent problem in all the resorts with Seaweed issues this time of year… the staff did a good job removing as much and often as possible.
The food is excellent, The property is lovely. We have been to Barcelo Riviera Maya Palace numerous times. This was our first time to stay at the adults only location. We will definitely come again and again. Very safe and relaxing.

Partner

10/10

Exceptional

18 Apr 2026

Del Ureta

I visited Barcelo Maya Riviera in April of 2026. The pool was very large and never felt crowded. The food at the buffet was amazing. They serve breakfast and lunch and an early dinner as the buffet closes at 6pm. So either have an early dinner or visit one of the many à la carte restaurants. The restaurants were all very good most especially le Comedie the French restaurant. The rooms were very spacious and king bed was bigger than a king lol it was huge. The staff were amazing This is a trip I will never forget.

10/10

Exceptional

18 Apr 2026

Ryan

We had an excellent stay. It's a high end resort for sure.
We could always find some great food and it was nice to be able to book an a la carte restaurant experience for each night. It was difficult to reserve some restaurants though so book the ones you want as soon as you can. The short rib beef at La Comedie and Rodizio were the best items I ate all trip. La Dolce and the taco bar at Agave were excellent as well.
The beach is nice, getting chairs and towels for the beach and pools wasn't as big of a deal as some people say so I wouldn't worry about that. I even managed to win some money at the casino at the mall on-site.
Everybody who works at this resort is super friendly and helpful, they have a wonderful staff and provide a nice experience. Sarah, Ireli, and Regina were excellent Barcelo Life workers who provided a genuine, fun experience pool-side so I thought they deserved a shout-out. Juan was my man for providing freshly made Omelettes during the breakfast buffet and tacos for lunch at the Mirador buffet. The Pastore tacos were nice and you could add fresh toppings and spicy salsas if you like. Ice cream was nice at the buffet as well I had a very nice server at the Mirador buffet during lunch named Maria.
The rooms were very nice and big and had great air conditioning. We will definitely miss the bed in our room which was super comfortable and seemed to be a California King, it was so big. You can get any high end alcohol that that you seek.
Overall: 4.7/5

Partner

10/10

Exceptional

17 Apr 2026

Jacqueline

We recently stayed at the Adults Only section of the Barcelo Grand Resort and it exceeded all our expectations. By choosing the AO, you receive access to all other hotels within this “community” that has a mile of beachfront and is landlocked with no public access, making it feel very private. The à la carte restaurants were all very good (my favorite being Sapporo which is a Japanese restaurant), room service was good and the buffet provided lots of options and were decent as well. You can also eat at restaurants and buffets at the other resorts as well, but we did not. We chose the premium option which I felt was worth it for access to the premium lounge areas. Everyone we dealt with was very friendly and helpful. The beach area is huge and chairs were always available on the beach when we were there. The pool was a little harder to find chairs if you aren’t out there early, but that would literally be my only complaint of people saving seats and never showing up. We were there mid-April and the sargassum (seaweed) is definitely there, but they do an amazing job to keep it as clean as possible. It varies day to day depending on the winds and weather, so just keep that in mind. However, you can usually walk a little further up the beach within that mile stretch and find areas with no seaweed. There are good areas for snorkeling and swimming in the ocean as well as a pier to walk out on and see the sea turtles. I could go on and on… we’ll definitely be back!

Partner

10/10

Exceptional

16 Apr 2026

Priscila

Loved it ! No complains wish we outside stayed longer

Partner

8/10

Excellent

15 Apr 2026

Kristin Lee

Pool chairs reserved by guests very early in the morning. All cocktails in the pool bars are made with artificial sugar, which we didn't care for. Food at buffet had a lot of variety but wasn't great, but could always find something. Thoroughly enjoyed the coffee options. The pools were large and lots of fun, however the ocean was rocky and a bit treacherous.

Friends_and_family Friends

10/10

Exceptional

14 Apr 2026

Robert

The WOW factor for this resort was exceptional. The design was well thought out and attention to detail was second to none. Every aspect of our stay was exceptional. Mother nature floated in sargassum but the staff was incredible in their efforts to clean the beach every day.

Family

8/10

Excellent

11 Apr 2026

daniel

Clean property and well maintained. Staff was attentive but English was tough for some of the staff workers. Pool bar was slow and there is no drink service at the beach. Entertainment was great but the restaurants left you hungry still. Overall a great hotel which we will visit again. Pools were amazing and not crowded.

Family

10/10

Exceptional

11 Apr 2026

Todd

Perfect

Partner

10/10

Exceptional

10 Apr 2026

Tracy Elizabeth

This entire property is incredible.

Partner

10/10

Exceptional

10 Apr 2026

Jose Carlos

It's a fantastic all inclusive hotel. The buffet food is excellent, the drinks are good (mid shelf brands are used). The restaurants are good too, we'd recommend the Mexican and the French ones. The Italian was mediocre. Kyoto, on another territory, was great.

The rooms are fantastic, well lit, modern and noise proof. The jacuzzi on the balcony is perfect for couples. For us, the mattress ante pillows were very comfortable. The wifi works perfectly well, almost no dead zones through the whole territory.

The staff is really good, always attentive and courteous.

The beach is great, with clear water, but there are some rocks. However about 50 per cent is rock free, and of course one can use the other Barceló hotels beaches also, by walking a hundred meters/yards, and they're great too.

The gym is small but good, the classes were very good too.

The folks staying at the hotel are mostly Americans, middle-aged and older. They're generally calm and polite, with some standard exceptions, of course.

Some things need improving, such as towel policy on chaise longues, the tvs in the rooms are old and cannot stream or cast. Some people bring their portable speakers to the beach, there's no enforcement against that. The Jaguar disco is bad, with mostly youngsters from other hotels, the night entertainment could be a little better.

To sum up, we liked the hotel very much, it was totally worth the money paid.

Partner

10/10

Exceptional

09 Apr 2026

Matthew

6/10

Pleasant

09 Apr 2026

Ben

I had high hopes for this resort. I have been to several other resorts in the area (Dreams, Rui, etc.) and had very good experiences. What immediately struck me upon arrival was how unhelpful the staff was and they definitely acted very nonchalant about assisting my fiancé and I with getting accommodated after a long day of travel. I would describe the front desk, valet's, and reservation desk as very lackadaisical. When you arrive, you must make your dinner reservations (which took 1.5 hours) or you will be stuck eating quite possibly the worst buffet food I have ever had. It was the same level of quality as an average public high school's cafeteria food. Sapporo was definitely the best restaurant on the resort and after trying the mexican one there and la Fuente, we did not dare venture from it again. Walking to your room does feel like walking into a psych ward, very bland decor, no life. You do have to pay extra for room service as well which is the first all inclusive I have encountered that with but maybe thats normal but was disappointed with. The room did have a jacuzzi which was very cool and clean, I thought the room was very nice but my couch was wet for some reason and smelled of mildew. The pool and beach were absolutely beautiful but do not expect good service from staff while out there. They definitely do not treat you as well as other resorts Ive been to unless you tip consistently well. Would generally describe the staff as incredibly lazy. 6/10

Partner

10/10

Exceptional

07 Apr 2026

Nedialko

Great beach and facilities

Family

10/10

Exceptional

06 Apr 2026

Melanie Ryan

Everything about this resort was beyond my expectations! We booked a premium level swim up room for 5 days and 4 nights. Upon arrival we were greeted by the very nice and courteous bell service men. Went straight to the premium level lounge to check in. It was fast and easy and even made our dinner reservations right then and there. Rooms: 9/10 clean, always stocked up, no dewy smell like you get with most water front properties. Staff: 10/10 did not encounter one rude staff person. All were very kind. Property: 10/10 absolutely beautiful! There was never a spot I didn’t see workers cleaning or fixing things and never saw them getting in the way or closing of areas. Spa: 10/10 had a massage and body wrap! 100% worth it! And last but not least!! Food: 20/10! The food was always fresh yummy and hot!! The restaurants were top tier! We never had a bad dish and if we didn’t like it the waiter or waitress brought us something else. Thank Barcelo Maya Riviera for making this one of the best trips ever!! I hope to go back one day!!

Friends

8/10

Excellent

06 Apr 2026

Ivette Aldebol

We had a fantastic stay. The staff, food, hotel amenities, restaurants, and entertainment were all excellent. However, as a beach lover, I was disappointed that we couldn't enjoy the beach due to algae and the ongoing cleanup by the staff. I learned that this issue typically occurs in that area from January to September.

Partner

10/10

Exceptional

05 Apr 2026

Angelica

Parking was easy with lots of availability
Staff was very nice and friendly and answered all of our questions

Partner

10/10

Exceptional

05 Apr 2026

Johanne

This was our first time staying at the Barcelo Maya Riviera. We're happy to say that it exceeded our expectations.
The staff are so kind, friendly and accommodating.
Pool and beach access are very easy. The areas are very well kept and clean.
We were so impressed with the cleanliness of the resort and its grounds. Well done! Our room was beautiful and room service was excellent. Our ocean view room was on the second floor, which was not the best as we were not high enough. Aim to reserve on the third or fourth floor if this is important to you.
Typically there are no dinner buffets, only breakfast and lunch. Make your dinner reservations as soon as you check-in as times fill-up very quickly. The 4 restaurants on site are excellent. Very well done, and architecturally beautiful.
Not worth leaving the resort to venture out to the adjacent Barcelos. This is the best one. The mall is mediocre. We tried the Uspa, and loved it. Highly recommend.

We will be back!

Partner

10/10

Exceptional

04 Apr 2026

Frank

We were a party of six and our stay at the Barcelo Maya riviera was superb. The modern minimalist design appealed to us as the rest of the five hotel complex looks old and dated. Our ocean front rooms were on the highest floor and had an awesome viewing incl of the sunrise. The huge Rooms were new looking and well appointed.
Buffet meals at Bf n lunch were excellent! And all four specialty restaurants (Mexican n Asian n Italian n French ) offered refined and delicious dining choices. Make sure you book your reservations for these on arrival.
We loved all the massive pools as well as the great gym. Jonathan checked us in n out n he was so good n helpful to us.
The short walk from BMR to the cenote Azul close by was also worthwhile.
Highly recommend this resort esp if you r Expedia VIP as you will have extra perks n treats.

Family

10/10

Exceptional

02 Apr 2026

Rebecca Mary

We really enjoyed the pools at the AO. Buffet was okay. The ala carte restaurants were delicious. Snorkeling was not the best but still saw the turtles.

Friends

10/10

Exceptional

02 Apr 2026

Stephena Marie

This hotel was a swimmer’s paradise. Probably one of my favorite things was swimming when it turned dusk and watching the stars come out from the infinity pool. Also thanks to my Expedia status, I got upgraded to an ocean view. AO was so nice and this hotel was the best in the resort. It is also home to the best 4 restaurants! I didn’t want to leave the Riviera Maya Hotel and I want to go back.

Self

8/10

Excellent

31 Mar 2026

Rowan

The rooms are older and starting to show their age. Discolouration on mirrors, toilet flush mechanism missing decorative part. Everything still works fine though. Their idea of a Garden View and not the best either (dilapidated old buildings in the forested area) but I didn’t go there to stay in my room so not a huge deal either. The food was good. Love the spa. The employees were all friendly. So overall a 3.5-4 star review overall.

Family

10/10

Exceptional

28 Mar 2026

Khushnaz

Loved it!

10/10

Exceptional

28 Mar 2026

Pheelep

Place is 100/10!!! From the food, the staff, the pools and how clean the place is I am speechless! We are definitely going to go again!

Partner

8/10

Excellent

28 Mar 2026

Jose

The resort was beautiful. Well maintained. I didn't like the fact that there was only Dos XX beer on tap throughout the entire resort and limited dinner reservations with bigger families. Other option was the buffet and no food ordering outside.

Family

10/10

Exceptional

28 Mar 2026

Sydni Bree

10/10

Exceptional

26 Mar 2026

Claudia Adriana

We went for a birthday celebration and loved it. We made plans to come back in September or October.

10/10

Exceptional

23 Mar 2026

Victoria

This was our second d stay. We got married here 2 years ago. We were already staying here in Mexico so decided to celebrate our 2nd anniversary with an overnight stay. The hotel, staff and food were excellent. We enjoyed revisiting the hotel. Hopefully we will celebrate another anniversary here!

8/10

Excellent

23 Mar 2026

Michelle

The property was clean. The buffet was ok. À la carts at riviera were amazing. À la carts at others were chaotic. Signage is lacking. Advertising of activities was lacking

Partner

10/10

Exceptional

20 Mar 2026

Araceli

Es muy grande pero le falta un poco más de animación se ve un poco solo y triste la comida muy rica la verdad

Partner

6/10

Pleasant

14 Mar 2026

Martha

The pool is wonderful!!! Clean rooms!!! Staff 👎 when you go to the buffet is a lot of “managers?? they don’t notice that you there no hello no eye contact lack or smile no interaction with guests. My husband ask for 3 strawberries and the guys denied because he needs the strawberries to make shakes. At the pool they offer drinks very rare if you are in the pool you need to go and get your own drink. The resort is great but the stuff needs a lot of customer service.

Partner

10/10

Exceptional

12 Mar 2026

Georgia

Room location hospitality service was excellent

Family_with_children

8/10

Excellent

03 Mar 2026

mark

Staff was fantasict but the some bartenders didn't know drinks very well couldn't get it right even using a translation app.

10/10

Exceptional

02 Mar 2026

Richard L

I can't think of anything that I would change at this resort. Fantastic service, great food and impeccable property condition. I've stayed at Tropical, Colonial and The Palace in the past, and have never been disappointed. Amazingly, Riviera exceeded my expectations. We'll be back!

Partner

10/10

Exceptional

01 Mar 2026

Joan Elizabeth

Everything was wonderful! No complaints.

Family

10/10

Exceptional

26 Feb 2026

Ajan

The rooms are spotless. The staff are warm and welcoming. The resort is luxurious and has beautiful views

Partner

2/10

Poor

25 Feb 2026

Callum Melvyn John

I recently stayed at Barceló Maya Riviera and overall had a good experience, with a few important downsides. The room was absolutely amazing — modern, clean, spacious, and very comfortable. The resort itself is beautiful, and the activities were a huge highlight. There’s plenty to do, whether you want to relax, explore, or stay active. The pools, beach, and entertainment options were all top-tier.

However, the biggest disappointment was the food situation. The restaurant reservations were almost always full, making it very difficult to get into the specialty restaurants. On top of that, the overall food quality was not great, and the daytime options were especially limited. There wasn’t much variety during the day, which got repetitive quickly.

If you’re someone who prioritizes room quality, resort amenities, and activities over food, this is a great place for you. But if dining is a major part of your vacation experience, just be aware that the food options may feel a bit weak.

Overall, it’s a beautiful resort — just go in with the right expectations.

Partner

10/10

Exceptional

22 Feb 2026

Kalynn

The most amazing hotel ever. There was so much to do and had the best views.

Partner

10/10

Exceptional

21 Feb 2026

Katie

Spotless rooms, great service, pools & beach.

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Angel Luis

Cleanness the food the view are all great.

Leisure Family

10/10

Exceptional

18 Feb 2026

Kaelyn Thorpe

Room and grounds were spotless. I'm glad we actually received a little something special in our room this time for my husbands birthday. Thank you!

Partner

10/10

Exceptional

17 Feb 2026

Duane O.

the room was clean but not spotless.
overall, the stay was what was expected.

Friends

10/10

Exceptional

16 Feb 2026

Joel

Modern.
Clean.
Fun.

10/10

Exceptional

09 Feb 2026

Angelica

Lovely time all around

10/10

Exceptional

01 Feb 2026

Jonathan Lee

Had a nice unexpected stay after checking out from another resort and then the flight cancelled. We liked this resort the best. Beautiful beach and so many things to do. Great restaurants!

Leisure Family

10/10

Exceptional

29 Jan 2026

Myrna

Our stay at the Adults only Barcelo' was fantastic! From check in to checking out everything was above standard. We had dinner at the Seafood Restaurant. I had lobster and it was delicious!

Partner

8/10

Excellent

25 Jan 2026

Parul

Clean rooms, courteous staff members

Partner

10/10

Exceptional

11 Jan 2026

Ivette pacheco

Location on the beach, jacuzzi, clean room, very good bed, even though you can smell the humidity in the room. Very well organised. Magnificent pool and beach. Plenty of activities. A bus can transfer you all between the different Barcelo lobbies (there is 4).

Leisure Partner

10/10

Exceptional

10 Jan 2026

Melodie

Very clean facility. Staff friendly.

Leisure Family

10/10

Exceptional

09 Jan 2026

Willow

Room was spacious and clean with an incredible view of the ocean. The bed was comfortable and the linens were very nice. Lots of activities. You can walk down and check out the other resorts.

Leisure Family

10/10

Exceptional

09 Jan 2026

Maya

Staff was great! Attentive and nice. The room was great. A lot of room and a great view of the ocean.

Leisure Family

10/10

Exceptional

08 Jan 2026

Frank

Beautiful beach, loved that more chairs were added
Food is very good/dining options for an all inclusive
Rooms are very soaci

8/10

Excellent

06 Jan 2026

Kaori

Room and foods were very nice. Many staff have language barriers. Tough communication if you can not speak Spanish

Leisure Family

8/10

Excellent

06 Jan 2026

Marta

the property is kept immaculate and the staff was very friendly. The restaurants however have many issues. The Japanese restaurant was terrible but the waitress was worse. She had no way of describing the menu and I had the worst meal of my stay. The Mexican restaurant was wonderful. The waiters had a clear understanding of the menu and were able to help me decide what best to order. None of the restaurants (expect the Mexican) were great. Based on the reviews I was expecting a much better experience

Leisure Self

6/10

Pleasant

05 Jan 2026

Stewart

It has a beautiful beach and it is clean and well maintained. But it was too big and cold for my taste. And the service is very slow during busy times. Our check-in was painfully slow. And we often had to wait for drinks with only one bartender serving a crowd.

Partner

10/10

Exceptional

05 Jan 2026

Michael

The rooms were excellent, the staff in all parts of the hotel were very friendly and attentive.

Leisure Family

6/10

Pleasant

04 Jan 2026

James

They did not recognize my gold status for Key members. The room was not ocean front, it was an ocean view. Access to restaurants was limited. Drinks were clearly watered down using the cheapest alcohol and the food was nothing to be excited about. I was extremely
Disappointed given the cost of the trip

10/10

Exceptional

03 Jan 2026

Javier Arturo

Highly recommend this one

Leisure Partner

10/10

Exceptional

02 Jan 2026

Jody

Many visits to this Resort, 4th time at the Riviera. Love it here, very clean, great staff, and something do everyone to do.

Leisure Family

8/10

Excellent

01 Jan 2026

Jeff

Rooms are large and comfortable. Being able to visit the other four resorts was great, especially the free double decker bus. Having the local merchant mall was also a big plus.

Leisure Family

10/10

Exceptional

01 Jan 2026

Carlos

Great stay!

10/10

Exceptional

31 Dec 2025

Damion Adolphus Desmond

Perfect for everyone to enjoy

8/10

Excellent

31 Dec 2025

Jessica

Big spacious rooms nice resort overall but food and alcohol were really whatever. Food had zero flavor and tasted frozen or cold

10/10

Exceptional

30 Dec 2025

Samantha Foster

The stay at this resort was like staying in a piece of art. From the ceiling, the walls, the floor and the amenities everything was designed for a luxurious and peaceful experience. The customer service from every staff member was incredible. I highly recommend this resort for people looking for an unforgettable experience! I give the resort, the service and the food TEN STARS instead of five!

Leisure Family

10/10

Exceptional

30 Dec 2025

Annstean

Hotel is great, daily food buffet options excellent. I will definitely be back and I highly recommend.

Leisure Partner

4/10

Poor

29 Dec 2025

Victoria

I went to the beach everyday which was very nice. The room was terrible, damp and moldy. The staff was pleasant but not very efficient. I spent lots of time in line ups trying to organize things with hotel staff.,

Leisure Family

8/10

Excellent

29 Dec 2025

Jennifer

The beach was greatoin the adults only side but be careful walking into the ocean there are lots of rocks. The pools are great but you have to get a chair at the pool or beach by 7:30-8:00am or it’s impossible to find a chair. The rooms were big and clean but you can hear everything in the hallways and doors slamming.

Leisure Partner

8/10

Excellent

28 Dec 2025

Latoria

Beautiful clean and spacious swim up suite Room service menu options and delivery time could be better. It took room service to deliver our food over 1 hour minimum. Overall this is a wonderful huge resort. Would definitely recommend.

Leisure

10/10

Exceptional

27 Dec 2025

Isabella Kathleen

Property was very clean, big and food was great! Loved our stay.

10/10

Exceptional

26 Dec 2025

Julia

The staff was outstanding. The rooms were perfect and spacious. Our swimout was beautiful and right across from the piol and bar. The resort itself was clean, modern and well maintained. The buffet was perfect at all hours. We spent our vacation drinking, eating and in the pool and sun so going to eat and graze whenevwr we wanted to was perfect.

Leisure Family

4/10

Poor

24 Dec 2025

Alexander L

Entire wedding party got sick from the food. Service was terrible. The venue is beautiful and its still a nice beach, but it is just run horribly. Avoid at all costs.

10/10

Exceptional

23 Dec 2025

Artem

One of the best experiences ever. Great service, food was amazing. Thank you

10/10

Exceptional

22 Dec 2025

Belen Marc

Another Great stay at the Barcelo Maya Riviera! Thank you once again Lorena Rios for taking care of us! Muy apreciado.

Leisure Partner