No. 11 Hotel Edinburgh

United Kingdom , Edinburgh
Edinburgh, Brunswick St, 11
Show on Google | Map

100 reviews shown

8/10

Excellent

18 Mar 2026

Irene

We only ate breakfast at the hotel and there were plenty of choices and very good. Staff very friendly and helpful. Able to walk to all activities in Edinburgh. Great location a quiet area. Definitely recommend this hotel.

Partner

10/10

Exceptional

16 Mar 2026

Bethany

We stayed at No 11 for 3 nights for our wedding in Edinburgh and absolutely loved it! We had a Georgian suite, which was beautiful. The bed was extremely comfortable, good lighting, control of room temperature. The staff were all so kind and polite and available if you should need anything. The hotel itself was nice and quiet and only a 10 minute walk into town, with plenty of shops on the way. I would highly recommend this hotel, I plan to stay here again, with so many precious memories made there.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Tina

Lovely breakfast

Friends_and_family Friends

10/10

Exceptional

13 Feb 2026

Craig

Room was spotless

Partner

10/10

Exceptional

07 Feb 2026

Gillian

Very helpful staff. Lovely little extras in room e.g. mini treat hamper.

Leisure

4/10

Poor

04 Feb 2026

Adam

The room was somewhat clean. The shower was cold and wouldn’t warm and I checked it multiple times and was using the controls correctly. There was parking at night but the moment the clock strikes 8am I had to pay 4 quid and hour. Basically not a great stay.

Self

10/10

Exceptional

02 Feb 2026

James

Charming hotel with friendly staff. The mini suite was very comfortable and the breakfast superb.

Leisure Partner

2/10

Poor

30 Dec 2025

andy

VERY VERY NOISY - there is a bar directly above room 2, also staff entrance outside window, you will get 0 sleep in this room.

Partner

6/10

Pleasant

23 Dec 2025

Jack

Was OK, staff couldn’t really understand me half of the time. Room was lovely but four poster bed was creaky and old. No remote for the tv in room. Breakfast was ok but had to ask twice for toast, just wasnt the experience i was expecting unfortunately, an ok place though.

Self

10/10

Exceptional

23 Dec 2025

Roderick

Very helpful staff, especially the night porter.
Clean warm rooms

6/10

Pleasant

20 Dec 2025

Mark

Suite was very spacious and comfortable. A few things couls do with improving, such as a huge gap under the door where people could look into the room from the corridor, and the walls are quite thin so you hear everything from the corridor.

Staff were very helpful and polite. Free parking after 5.30pm on friday all weekend is a big bonus.

Partner

6/10

Pleasant

17 Dec 2025

Steven

Reception staff were friendly and happy upon arrival ,we booked out both the georgian suite rooms and both were fantastic for the price! Spacious and lovely finishes inside.

We didn’t eat there however the food looked good!,

Was very disappointed to be charged )£100 for two bottles of wine that could be bought from Tesco for 12 each max. I mean there is a fair mark up and then there is that.
If the wine was a lovely bottle I’d understand but I don’t expect to pay £50 per bottle for a £12 bottle ..That said all party’s agreed it was ridiculous price ,my wife returned to the bar and questioned the price and after a bit of a debate ultimately they agreed to refund us in full and we could keep one of the bottles as a good will gesture so so we absolutely cannot knock the outcome !,Also we got a complimentary check out which was a lovely touch as well! (Thank you for that) however the cleaners were chapping our friends door asking for them to leave as obviously no one had told them what was happening which was a slight shame ..All said and done it was a fab hotel however I’d be wary of drinking there as it’s a limited bar and very highly priced (esp)for the wine! 😬..however in general the staff were friendly and the rooms great and in the Edinburgh at that price for them room we will return! Thanks an overall I thought the hotel was Lovey . Sad to leave our room! 😩..I’ve left an honest a review as I possibly could have and apart from a few wee tweaks it’s almost a perfectstay

Partner

10/10

Exceptional

14 Dec 2025

Alan

Beautiful historical building in the heart of Edinburgh with welcoming staff, large clean and comfortable rooms and excellent breakfast and fresh coffee.

Partner

10/10

Exceptional

09 Dec 2025

James

Beautiful hotel, great staff and our room was fantastic. 5/10 minutes walk into the city centre, would recommend.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Steven

The staff are outstanding. The rooms are really comfortable, great location and the breakfast was delicious. I can't speak more highly of this hotel. We will be booking again.

Partner

10/10

Exceptional

05 Dec 2025

David Thomas

Loved the room style, fabulous bed. Staff friendly and polite. Loved the breakfast 😋. Thank you so much for a fabulous experience on our anniversary too

Leisure Partner

10/10

Exceptional

30 Nov 2025

John

Yes

Partner

10/10

Exceptional

25 Nov 2025

May

Stayed here for one night and everything was perfect! Irene at reception was lovely and very helpful. My room (No.18) was gorgeous- spacious, super comfy four poster bed, amazing shower. The whole property is lovely and tastefully designed/decorated. Would happily stay here again on my next visit!

Leisure Self

10/10

Exceptional

20 Nov 2025

Natalija

A wonderful, quiet hotel with a very good location. We liked everything: the hotel's appearance, the very friendly staff, and the comfortable bed. The room in the basement was small, but very clean , quite and cozy. A wonderful place to stay. I recommend it.

Leisure Partner

8/10

Excellent

17 Nov 2025

Ron

Staff were amazing, food exceptional and an excellent location. Rooms spacious but needing modernised otherwise it would have been a 5/5.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Gavin

This is the 3rd time we have stayed at No 11 and have eaten as well here on a few separate occasions. Staff are exceptional and always cheery and welcoming. We did not eat in the restaurant on this occadion but when we have the food and service has always been what you would expect of a top class boutique hotel. On this occasion we were in room 14, a junior suite and it was superb value for money. Some nice touches thrown in to welcome you for your stay with water in the fridge, 2 tunnocks tea cakes and 2 packets of crisps. Keep up the good work. We'll most definitely stay here again when we have occasion to stay in Edinburgh.

Leisure Family

10/10

Exceptional

31 Oct 2025

Shelby

Staff was very kind and accommodating. The breakfast was delicious.

Partner

8/10

Excellent

31 Oct 2025

Gordon

Welcoming, obliging staff. Delicious breakfast

10/10

Exceptional

21 Oct 2025

Brittney

Loved the room and the restaurant!

Leisure Partner

10/10

Exceptional

04 Oct 2025

maryam

Large, nicely decorated room with a fabulous soaker tub

Leisure Family

10/10

Exceptional

01 Oct 2025

Marla

This was the perfect selection. We had a wonderful time! If I had known ahead, I would have booked all my time in Edinburgh here. it was a bit more money than the Scott but it was WELL worth it!!! I liked it MUCH better.

Friends_and_family Family

8/10

Excellent

26 Sep 2025

David

Truly a property with character, we were taken on a tour when checking in. A vintage building, our room had a high ceiling with intricate plaster work. Property is in an excellent location for Holyrood Palace and HMY Britannia as well as shopping and nightlife. We really enjoyed our stay.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Stuart

Exceeded our expectations

Superbly presented hotel with lots of lovely touches to show the proprietors care about their guests.
No lift means its not for everyone but I will choose it again next time I stay in the city.

Partner

10/10

Exceptional

23 Sep 2025

Mary

Perfect spot!

A beautiful boutique hotel with an amazing staff. Irene made us feel so welcome and was so helpful from the very start. We would highly recommend this gem.

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Julie

We stayed our first two nights in Scotland. Everything is within walking distance as long as you don't mind the walk! We don't, so it was perfect. Beautiful room!

Leisure Partner

10/10

Exceptional

13 Sep 2025

Katelyn

Excellent location, beautiful room and very friendly staff.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Heather

Lovely property, gorgeous room with opulant decor. A bit of a walk to everything but worth it to be in more of a residential, quiet area.

Partner

10/10

Exceptional

30 Aug 2025

Christopher

Lovely room. Very attentive and friendly staff.

10/10

Exceptional

25 Aug 2025

Samuel

Staff were very friendly, the executive room was clean and the bed was very comfortable. We had a lovely stay and would come back happily. It’s on a quiet street and is close to shops, bars, cafes, restaurants etc. It’s relatively close to Waverley train station and has local transport links by bus for those wanting to explore the area. Edinburgh Playhouse and other local attractions are also close by.

Leisure Family

8/10

Excellent

24 Aug 2025

Karen

For £260 per night, I had expexted more than 2 teabags and one packet of biscuits in our room.
The room was very nice, although the decor was somewhat tired.
Staff were extremely pleasant and helpful.

Leisure Partner

6/10

Pleasant

10 Aug 2025

stuart

Was advised breakfast was available but couldnt find any menu or cost in their hotel info.
Also would have been useful if their web page mention that parking is free out side hotel from 6pm - 8am .. would have planned my travel differently

Leisure Partner

10/10

Exceptional

07 Aug 2025

Nicola

This property is stunning inside. Beautifully decorated, quirky layout with lots of little snug lounges. Staff were lovely. The hotel itself is just tucked away from the main theatre area which means its lovely and quiet but few minutes walk and you are in the heart of everything.

Leisure Partner

6/10

Pleasant

07 Aug 2025

Louisa Jane

We were looking forward to staying at this lovely looking hotel during the Edinburgh Fringe.
Paying the inflated rate we expected a friendly welcome on arrival. That didn't happen. The male receptionist was surly, didn't look up at us, and just gave us the key and waved us in the direction of our room. He lacked any warmth, personality, or manners; leaving us standing in front of him in silence.
The room was nice apart from the horrendous bed that sagged enormously, and made you roll towards the edge. The hotel must have realised this, as they had put a lumpy mattress topper on- in an attempt to hide this.
We certainly wouldn't return to this hotel.

Leisure Partner

10/10

Exceptional

02 Aug 2025

James

Our room was phenomenal.

Partner

8/10

Excellent

02 Aug 2025

James

Very Nice

We did not take advantage of food options. Bed was good +. Top floor room was a hike with luggage, not so bad without luggage. Room was warm during the unusual warm and sunny Edinburgh weather and nice cooling fans were provided to help cool things off.

Partner

8/10

Excellent

02 Aug 2025

Benjamin

Nice unique, character property. More interesting stay than other chain hotels.

Leisure Partner

10/10

Exceptional

26 Jul 2025

Lynn

Really beautiful and quiet location with private gardens to enjoy in the back. Lovely and graceful rooms and fabrics and easy access to the main sight-seeing and shopping areas as well as transportation options. Would stay here again!

Leisure Family

6/10

Pleasant

23 Jul 2025

Pip

Room in basement . Dark . Well furnished and clean . Noisy as under the dinning area . Location good.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Moira

Short break

We stayed two nights to attend a wedding, so unfortunately we did not have time to use tge delightful garden.
The breakfast as lovely and the staff could not be more helpful.
It’s a lovely old building so expect steep climb to top floor.

Partner

10/10

Exceptional

10 Jul 2025

Gladys

Such a lovely property with a garden. We had tea in the garden, which was so nice after our long flight from the US. Highly recommended!!

Leisure Partner

10/10

Exceptional

28 Jun 2025

Shelley

This is a lovely Boutique hotel and so different! The staff were very hospitable and the stay was very relaxing. It’s walking distance from the town and a great location for local transport - will deff recommend this place .

Leisure Partner

10/10

Exceptional

25 Jun 2025

Peter

Peaceful stay

Staff lovely. Had great stay
Already booked agsin

Partner

10/10

Exceptional

24 Jun 2025

John

Great hotel and great spot in a wonderful town

Great and interesting place, right where we needed to be. Lovely and surprisingly quiet.

Partner

10/10

Exceptional

20 Jun 2025

Arun

Charming property and very friendly staff. Room was large, on a quiet street. Amenities include a lovely garden, tea room, adjacent restaurant. Very conveniently located with proximity to Waverly Station.

Leisure Partner

6/10

Pleasant

18 Jun 2025

stuart

No air conditioning.
Have to walk up three flights of stairs to get to your room. We had the largest suite, but it’s still needed updating.
Parking lot was over five minutes away.
For $450 a night you can do much better .

Leisure Partner

10/10

Exceptional

17 Jun 2025

James

It was a lovely boutique hotel. We had a lovely room with big old windows. Decor was very modern. It was close to the new town but really quiet. A great place to stay

Leisure Partner

10/10

Exceptional

16 Jun 2025

Jillian

Stunning room, everything you need

10/10

Exceptional

15 Jun 2025

Mandy

Have a lovely stay at No. 11. Staff are very friendly and helpful. Breakfast was really good. Room was comfortable.

Friends_and_family Friends

8/10

Excellent

11 Jun 2025

Judith

Lovely stay,room was nice and comfortable only issue was room was hot but there was a fan so didn’t spoil our stay,very nice little hamper which had crisps and biscuits in it and bottle off water,lovely breakfast as well,was on second floor which was a bit off a struggle because no lift,that’s why took point off,receptionist was really lovely and helpful,would recommend no 11 for stay ,very close to Playhouse

Leisure Family

8/10

Excellent

10 Jun 2025

Kayleigh

We stayed 1 night for a theater visit, which was a perfect walking distance from the hotel to the theater. The room was lovely! It was huge, plenty of space, mini fridge, The welcome gifts were a nice touch as well. We stayed on the lower ground floor and had a look into the garden as well. If we were staying longer we would have definitely used the gardens to have drinks at night. We've definitely found a new favourite hotel in Edinburgh and cant wait to come back

Partner

10/10

Exceptional

07 Jun 2025

Lorraine

We were welcomed and offered a cup of tea while we waited to gain early access to our room. We were escorted to a very comfortable sitting area to relax after our long hall flight. As soon as our room was available we were escorted to it. This gave us enough time to shower and get ready for our matinee show at the playhouse. All the staff were friendly and helpful. The room was quiet and very comfortable. We look forward visiting no. 11 again in the future.

Leisure Partner

10/10

Exceptional

07 Jun 2025

Jennifer

Great dinner

Leisure Partner

10/10

Exceptional

03 Jun 2025

Mariam

We got a room on the top floor with gable windows. The room was very clean and spacious. Staff was very friendly. It's walkable to the Royal Mile and other attractions, but a longer walk (approximately a mile).

Leisure Partner

10/10

Exceptional

30 May 2025

Eleanor

We only stayed for one night as we didn’t want to drive after a day out of drinking. We both felt however that if you were a visitor to Edinburgh that this would have been an excellent hotel to stay at for a longer period of time. The location was quiet despite being walking distance from Waverley station and all the central visitor attractions. Our room was spacious and had a bit of character and the public rooms we saw were the same. It felt more like visiting a townhouse than a hotel which we both really liked about it. We did not get the chance to enjoy the sitting rooms due to our short stay but could quite easily imagine making use of them if we had been staying longer. The restaurant was full at dinner time although we had plans for dinner elsewhere so this did not bother us. We had a quick look at the menu on our return and there wasn’t alot of options for us as vegetarians. We enjoyed some excellent cocktails in the bar before retiring for the night. The breakfast options looked good but we needed to rush off so did not try. Checkout and check in were both efficient. We were overall impressed with the hotel. Couple of minor complaints just to be honest. The bathroom sink was smaller than a shoe box, the room was boiling at night (even though the heating had been switched off all day) and there were no fans or air conditioning. Lastly, the paintwork needed refreshing in a couple of places.

Leisure Partner

10/10

Exceptional

13 May 2025

Tim

Wonderful location and amazing breakfast. Room was large and comfortable and staff very friendly.

Leisure Partner

10/10

Exceptional

11 May 2025

Paul

We chose to stay here due to the close proximity to the Playhouse as we were going to see a show. Easy distance from the train station too. Much lovelier experience than staying in a generic hotel room. Had everything we needed. We had a cup of tea in the garden in the sunshine in the morning before we left. We had a lovely stay.

Leisure Partner

10/10

Exceptional

07 May 2025

MARGARET

Good Hotel

The staff were very friendly and greeted you with a smile , the room was immaculate. Will definitely stay again

Partner

8/10

Excellent

20 Apr 2025

vivien

Very nice hotel

We did have problems with the heat so the room was a bit cold which made it uncomfortable (April in Scotland)
Staff unable to rectify properly before we left. They said the plumber had been called but the plumber never came to our room to fix the heating issue?

The reception staff said the manager would get in touch with us about it, but it is now 5 days since we checked out and we have heard nothing.

Not good follow up as this is not a cheap hotel by any means.

10/10

Exceptional

07 Apr 2025

steve

A beautifully decorated modern Boutique Hotel located in a quiet area just off London Road which is very near to Princess Street. The room we had was superb and included a dining area small kitchenette chaise longue at the end of the bed and ensuite. The staff were all very friendly and helpful the receptionist even moved his own car so I had somewhere to park on street paid parking outside the breakfast in the morning was superb and they couldn't do enough for you all freshly cooked to order.

Leisure Partner

10/10

Exceptional

02 Apr 2025

David

Lovely stay. Very stylish interiors. Staff were fantastic. Could have done more to make our stay more enjoyable. The restaurant was closed on the night of our stay but breakfast was superb.

Leisure Partner

10/10

Exceptional

31 Mar 2025

Mary

We stayed in an executive double room which was lovely and spacious. Excellent location for Edinburgh playhouse and city centre. Located in a nice quiet street. Bed was really comfy. Staff were attentive. Would highly recommend.

Leisure Partner

8/10

Excellent

20 Feb 2025

Richard

enjoyable stay

delightful stay, we didn't eat at the hotel, however the food and menu looked very good.
parking was outside on the street, safe and easy to use, however would recommend downloading the Ringo app.

we stayed in the Georgian suite, which was well-equipped and very comfortable.

Edinburgh Princess Street is 10 minutes away, and old town and Royal Mile is 25 min walk.

Partner

10/10

Exceptional

13 Feb 2025

Verified traveler

Beautiful boutique hotel

Beautiful boutique hotel. A perfect stay in one of the Georgian Suites. Lovely comfortable bed and delicious breakfast.

Partner

10/10

Exceptional

08 Feb 2025

Vera

Great stay very friendly lovely hotel.

Friends_and_family Friends

10/10

Exceptional

26 Jan 2025

No 11

A fantastic find in the centre of Edinburgh.
Very comfortable and peaceful.
The staff were lovely.

Business

8/10

Excellent

16 Jan 2025

No.11 experience

We have been to this hotel before and loved it.
Was a bit disappointed in hotel room this time. Tiny bathroom broken tiles tiny little cloakroom sink. No handrail on shower and it was a very high step to manouvere in and out.
A rather strange set-up with bathroom door leading in to bathroom it looked like a shower door had been fitted on and u could see down side of door as it didn’t fit. Not private unfortunately when using bathroom. Place was dusty on
Lamps and tables as if it hadn’t been used recently.
Furnishings in room and decor were very nice , due to the fact we had been in a mini suite before this room Just felt like a budget room. Not sure we would book again unfortunately.
On a more positive note the staff were very welcoming and friendly and went out their way for everyone.

Partner

10/10

Exceptional

09 Jan 2025

Angela

Everything was perfect, I felt at home, sooiled in a listed building where a could breath history and heritage. Highly recommended.

Leisure Self

10/10

Exceptional

05 Jan 2025

Blythe

What a lovely boutique hotel. Great staff and unique rooms. Love the locay

Leisure Friends

10/10

Exceptional

02 Jan 2025

Denise

My partner and i stayed in the Georgian Suite for one night whilst visiting Edinburgh. The room was beautiful and staff were very friendly and helpful; particularly Irene who was lovely. The property was clean and comfortable and the bath in the room added an excellent touch. The property was within walking disctance of the main attractions we wanted to see and also had two guest areas; one of which had a piano and lovely relaxing jazz music which we enjoyed. The bar was nice and we have one cocktail each which was affordable. My partner ordered the breakfast the next day and said it was also lovely. We would definitely recommend this hotel. The only downside was that the toilet in the room is such a small space, with my partner being 6 foot tall, it was a tight squeeze for him lol! Otherwise we loved this hotel. Thank you. Denise & Steven

Leisure Partner

10/10

Exceptional

28 Dec 2024

Natalie

Beautiful rooms and well equipped! Staff very pleasant and happy to help, would recommend and go here again!

Leisure Family

10/10

Exceptional

22 Dec 2024

Lauren

A beautiful hotel only a short walk from the Playhouse Theatre and St James Shopping Centre. Room was spacious and luxurious and the facilities (guest lounge, garden etc) were a lovely touch. Special mention to the staff who were engaging and extremely friendly. Would absolutely stay again.

Leisure Friends

10/10

Exceptional

02 Dec 2024

LENNOX

Lovely hotel

Very nice Boutique hotel not far from the city centre. Short walk and situated in a quite residential area. large room furnished tastefully. very nice tasty selection for breakfast

Partner

10/10

Exceptional

28 Nov 2024

DIEGO A.

The staff were kind and efficient

Leisure

6/10

Pleasant

23 Nov 2024

Patricia

The basic room was poor tiny bathroom and peeled paint on woodwork brekfast poor for price £15 pp

Leisure

10/10

Exceptional

11 Nov 2024

Janet

The bedroom and bathroom were amazing although the toilet was a little cramped. Décor beautiful and service impeccable. Made the visit to Edinburgh really special.

Leisure Partner

8/10

Excellent

02 Nov 2024

Rebecca

Good

Good. One night stay for show.

Friends_and_family Family

10/10

Exceptional

29 Oct 2024

Gary

Having stayed at No 11 many times before it is always a pleasure to return

Partner

10/10

Exceptional

21 Oct 2024

Debbie

Had a lovely warm welcome and shown round the hotel on arrival. The room was spacious and perfect for us. The location is really handy for the playhouse theatre. Will definitely stay again.

Leisure Partner

10/10

Exceptional

18 Oct 2024

Gemma

Absolument beautiful hotel. Extremely comfortable room, really good shower room, nice toiletries. Especially appreciated the tunucks tea cake!! Fabulous. Will be back!!

Business

10/10

Exceptional

15 Oct 2024

Ian

Very comfortable, great location for new town Edinburgh

Leisure Self

8/10

Excellent

09 Oct 2024

Allison

Lovely stay at No 11. We were staying here between a train journey and a flight - the hotel is easily walkable from the station and there is a tram stop to the airport nearby. Our room was in the second floor which was a problem as we had a heavy case and there is no lift - the fellow at reception insisted on carrying it up for us though which was above and beyond. The room was small but well appointed. We had a walk nearby and there are lots of nice bars and restaurants on the Leith walk. The tram is also easy to get to and takes you all over the city. Would recommend the hotel and, again, thank you to the guy who lugged our luggage up two flights.

4/10

Poor

26 Sep 2024

David

Won't return

The images provided by the hotel appear to be very well presented and are obviously tailored to attract customers but in reality, arriving at the hotel was a real disappointment. The building is run down, the decor is tired and the room r minded me of an old student flat I used to rent that was in dire need of modernisation but had been given a few tweaks like fresh linen to make it look more appealing. Things like peeling and stained paint, old, tired windows, cracks in the walls, stained and marked carpets, the smell of dust when the heating turned on, loose floorboards underneath the carpets and a bathroom that was so small you could have a shower and take a pee in the toilet at the same time made me wish I had booked somewhere else.

Partner

8/10

Excellent

23 Sep 2024

Steph

Characterful boutique hotel in a great area

Lovely, characterful boutique hotel in a leafy and quiet area. Parking outside was really easy and free on a Sunday.
Some of the decor could do with a little bit of a touch up but the room was spacious, warm and clean.

Partner

10/10

Exceptional

18 Sep 2024

Judith

We had a beautiful room and although the bed had been made the tea and coffee try wasn’t replenished which was disappointing.

Leisure Partner

10/10

Exceptional

11 Sep 2024

Ileana

Hotel is very well located in walkable area. Cleanliness needed and carpet replacement … the staff was amazing!

4/10

Poor

10 Sep 2024

Liz

Not worth the $

The hotel was nice but for the price, the treatment of the staff overall was arrogant and sub-par. Hotel room itself was beautiful but the amenities were sparse. It's a nice hotel but I wouldn't pay what I paid again to be treated with condescension as my friend and I were.

Friends_and_family Friends

10/10

Exceptional

08 Sep 2024

Prad

Everything excellent from the staff to early check in. The room and bathroom was beautiful and spacious. Unfortunately there was no hot water! Ram the shower and bath for a while and no running hot water.

Leisure Partner

10/10

Exceptional

02 Sep 2024

Verified traveler

Lovely hotel, fabulous, well decorated room, very comfortable.

Partner

10/10

Exceptional

26 Aug 2024

Marion P

Only one night stay whilst attending the Tattoo but hotel is conveniently located away from the busy Princes Street but still walkable. Friendly staff. Breakfast was excellent. Has a restaurant and a bar. Would definitely stay again.

Friends_and_family Friends

4/10

Poor

18 Aug 2024

Alexa

I truly feel that the four stars given to this hotel does not represent the rooms or staff that are provided. The room that we were given did not have AC and yes being in Scotland it is not needed for every day, but with the lack of air flow, and the fact that our fan didn’t work in the bathroom, HUMID could summarize the temperature. There was rarely someone at the front desk to speak with and often times they were short. With our early check out this morning one front desk employee was sleeping in the restaurant booth. The bathroom door is glass, does not seal, and you can see your significant other in the bedroom as you are trying to privately do your business, we would like some mystery in our marriage. There is an 8pm quiet clause for the hotel meaning that basically the walls are so thin people can hear you, so if you are too loud they have the right to kick you out. Wasn’t the case with us, but something to note if you are having a wedding or group stay. Maid service did not replace cups, glasses, or towels during our stay. In conclusion it is NOT worth the money and we preferred our 3 star hotel previous location to this one. We will not stay here again.

Leisure Partner

10/10

Exceptional

18 Aug 2024

Jacqueline

Room was beautiful staff very helpful and polite 5•
Highly recommend

Leisure Partner

10/10

Exceptional

08 Aug 2024

Will

Staff were friendly

Leisure Partner

8/10

Excellent

03 Aug 2024

Heather

Great hotel!

Lovely hotel. Receotion staff sorry i cant remember her name but she was lovely, she took us for a wee toue round and ohoned a taxinfornus when we were heading out. Our room was lovely with a huge window. The bed was extremely comfy! Loved the special touches of a bottle of water and tunocks tea cakes! Great hot shower.
Breakfast was lovely, plenty on the menu! Only criticism was the service at breakfast wasnt 100% as we had to ask for cutlery and top ups of coffee and the toast came after we had finished our breakfast. The food was good quailty. Over all would definitely recommend and would say again!

Partner

10/10

Exceptional

29 Jul 2024

Dakota

This hotel was a lovely experience, even just for one night. The space is beautifully decorated, and you could really feel the history in the building. We stayed in a junior suite, and particularly enjoyed the comfortable bed and garden-level windows. The staff was very helpful, and held our bags after checkout for a few hours so we could get some sight-seeing in. I would definitely stay there again!

Leisure Partner

10/10

Exceptional

19 Jul 2024

KELLY

Excellent throughout. Staff made my 40 th birthday so memorable. They went beyond anything I could think of. Would like to go back.

Leisure Partner