Name: Bastion Hotel Amsterdam Zuidwest
Address: Hendrikje Stoffelstraat, 60, Amsterdam, 1058 GC, NL

10/10

Exceptional

12 Jul 2026

Charlie

The best hotel we have stayed in, very close to Central Amsterdam and easy to get to (only 15-20 mins by tram). The staff were friendly and welcoming, the room was clean and overall a great experience. We will definitely be returning.

Partner

10/10

Exceptional

01 Jul 2026

Charlie

Great place to stay cheap close to central

Partner

6/10

Pleasant

13 Jun 2026

Lisa

Good for what you need. A little bit of a walk to central but easy tram or train connections. Lovely but comfortable bed with decent size TV. Unfortunately there was mould in our room by the wardrobes. We weren’t in the room enough to really be bothered by it. Also you get given 2 coffee pods and then our room wasn’t cleaned for the whole weekend so no refill and my partner asked for a coffee, was made one and it was added to our bill! Would have been nice to know there’s a charge or be told to ask to clean the room/get more coffee. Overall we were happy with our stay and very pleasant staff members! For the price, it does the job! Also you can only smoke the special tobacco out the front.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Julie

Nice clean room

Partner

8/10

Excellent

19 May 2026

Bobbi

Staff was great. Bed wasn’t great, was two twin mattresses with a mattress top that kept moving and a thin sheet as a bed sheet. Bathroom had no amenties or even shelf in the shower to put stuff on

8/10

Excellent

10 May 2026

Richard

The breakfast was excellent, and it’s a bonus to have reasonably-priced parking on-site. That said, the parking rates on the website are out of dateand clearer signs to the car parks would make arrival a lot easier.

The room had a Nespresso machine with two capsules, which would have been a nice touch — except it wasn’t working. Not much staff on site.

There’s no daily housekeeping unless you specifically ask for it.

The location is great — you’re in the city centre within 30 minutes by tram.

Partner

10/10

Exceptional

01 May 2026

Gregory

Perfectly serviceable. Next to some great parks.

Self

6/10

Pleasant

30 Apr 2026

Hsiang-Chien

The breakfast is inexpensive but not a lot of options. Someone makes omelettes there but it makes the entire area smoky. Suggest to remove omelettes making and increase food varieties.

The bathroom light is dim and the basin design is awkward. Very hard to wash face without bumping your head on a platform placing tooth brush and stuff.

Beds are very soft and outlets are only 3, which is not as many as I would prefer. For house keeping, there were 2 times we didn't get clean towels so had to ask the stuff for them.

The room has a big smart tv which we appreciate, the staff is very friendly and helpful.

Friends

8/10

Excellent

27 Apr 2026

J Danielle

Solid room. Clean abd simple. Good quality for the price. Its not the hilton butnim not interestwd in those prices either. Would prefer fitted sheets but i think thats a wuropean thing to not have them

10/10

Exceptional

27 Apr 2026

Joe

The staff were amazing and so kind to the needs of our little baby

6/10

Pleasant

06 Apr 2026

Jeremy

Room hadn't been cleaned properly, possibly, actually the worst check in experience ever, by the rudest, most obnoxious woman I've ever met. Spoilt our stay. The hotel was ok, shame the room wasn't maintained during our stay, clean towels etc, but the staff were not nice. Never stay there again.

Partner

10/10

Exceptional

03 Apr 2026

Enver

Lovely

10/10

Exceptional

03 Mar 2026

Zak

great customer service

10/10

Exceptional

07 Jan 2026

Mohammad

Good

2/10

Poor

29 Dec 2025

Katherine

Disappointing!!!
We didn’t have big expectations, but the listing said the Hotel had a restaurant and on site parking. After a long day of travel we just wanted a hot meal and settle in. However, the chef did not show so restaurant was closed?? Oh and the parking was a block away under a dark bridge… I would have not felt safe if my wife was parking the vehicle.

Partner

8/10

Excellent

05 Dec 2025

Stanley

Decent room and good price

Partner

8/10

Excellent

06 Nov 2025

Sanchez

Very good staff and a great breakfast. A good value.

Leisure Partner

8/10

Excellent

27 Oct 2025

John

A little further away than we would have liked

6/10

Pleasant

22 Oct 2025

John

The rooms were clean and the staff was friendly. Unfortunately the elevator was broken the duration of my stay.

Self

6/10

Pleasant

22 Oct 2025

Rahul Ashok

Lots of wrongs from Day 1 - Need improvements

Only 1 staff and was away during check-in. Waited 20-25 min even after pressing bell several times. Only 1 lift and that too was out of order. The room had toilet cistern leaking entire time, staff checked did nothing twice. Only on last night new staff another room but single bed instead of king bed originally booked. No housekeeping done in rooms. During check-out was given invoice for 1 night for room exchange. Spent quite a time to explain that we paid everything upfront and room was changed due to issues in room. Reception then corrected everything and mentioned there was no note so she was totally unaware. Overall not good experience.

Business

6/10

Pleasant

15 Oct 2025

Paul

The rooms were smaller than the photos led us to believe. Weekend restaurant menu was limited. The quality of the meals were good, but our meal on Monday night took over an hour from order to delivery. The elevator was out of order after our first day, and we had to carry our luggage down 5 flights of stairs on the way out. The staff were friendly though.

Business_and_leisure Friends

4/10

Poor

13 Oct 2025

Max

.

8/10

Excellent

07 Oct 2025

Mehdi

Clean room.

Leisure Partner

4/10

Poor

02 Oct 2025

Peter

Not ideally located - not close to public transportation. No nearby restaurants other than hotel across the street. No diners in the Bastion restaurant for the days I was there.

Desk clerk not very helpful - couldn't locate hotel on city map. No check-in before 3 even though hotel was mainly empty.

8/10

Excellent

01 Oct 2025

Joanne

We loved the espresso machine and small fridge. Note that if you are planning to transit into Amsterdam, you will have an 8-10 minute walk to the nearest tram service.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Rene

Very nice

Leisure Partner

6/10

Pleasant

30 Sep 2025

Didier

Good location, room was on the 6th floor and elevator stopped on the 5th, leaving me to climb two set of stairs with luggages, and no offer to help from staff. Also got a retundant \"No\" when asked if i could get a room with elevator access (I am 63). My room was cleaned half way one time and the coffee machine in the room was difficult to use.

Self

10/10

Exceptional

26 Sep 2025

Kylie

Out of the way, away from some of the noisier areas, near enough for a short taxi or walk to some different areas. Nice hotel, nice staff.

Leisure Family

10/10

Exceptional

20 Sep 2025

Rosy

Would definitely stay again.

Great service at this hotel. Very friendly and they even gave us a bat and ball set for our son to play with and had spare umbrellas on hand for the unpredictable weather. Hotel was clean, modern and felt very safe. Key access required to enter the corridor with rooms as well as to the room doors. The bed was comfortable and the room spacious. The bathroom small but modern and stylish. The breakfast offering was good.

Friends_and_family Family

2/10

Poor

18 Sep 2025

A R Ashiqur

Terrible hotel and customer service

Booked the king bed and mentioned 3 people stay! They had only two pillows! Even asked for one more - they said they dont have pillows! Horrible horrible experience and customer service. All hotels provide 4/5 pillows even for 2 people. They provided 2 pillows for 3 people

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Isabella

There is a very nice lady who warmed up my daughter milk every single morning! Very sweet lady!
Only thing the coffee machine in the room was leaking water every time we tried to make coffee

Leisure Family

8/10

Excellent

19 Aug 2025

Aden

Good

2/10

Poor

16 Aug 2025

Asha

I would not recommend staying here. The staff where super helpful. The rooms were not good. Mattress was stained. They had pushed two single beds together and tried to say it was was king sized. It was a hard place to navigate, basically middle of nowhere.

Leisure Partner

6/10

Pleasant

03 Aug 2025

Jeremy

Everything is OK, but not nice. Room had not been made up, so we had to get another one and the bathrooms are very small.
Parking didn’t work, but at least the bed was comfortable.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Erich

Good accommodations. Breakfast buffet was very good especially for the price.

Leisure Family

2/10

Poor

27 Jun 2025

Verified traveler

Dishonest

I left my Apple Watch plugged in the room when I checked out and the staff could not have been more unhelpful to help me retrieve it. The Find My application showed it there at the hotel for three days after I left .So clearly it was there long after I left, so it would seem that someone in the staff took it. Most disappointing is their annoyance that I would call for updates.

Business

10/10

Exceptional

22 Jun 2025

Susan Geneva

We enjoyed the food especially on Friday night well done to the chef

Partner

4/10

Poor

18 Jun 2025

Jansen

There was no protection from the sounds outside and the hotel is very close to a busy highway. The sounds of loud cars and motorcycles kept me up at night and the sounds of children screaming at the playground next door woke me up early in the morning.

Business_and_leisure Self

8/10

Excellent

01 Jun 2025

Anjana

Check in was quick. Staff were kind. Rooms were clean. It's just a little far from everything else, so will need to take transit into the city centre. The nearest tram was about 8-10 minutes walk, which isn't too bad. Would be nice if they had a first aid supplies. Maybe they do. I asked for a band aid which they said they didn't have. Had to walk nearly 20 minutes in the dark for a grocery store to buy some.

Leisure Family

2/10

Poor

29 May 2025

Marwan

Room very terrible,
Very far from transport stations
Pillows very miserable
Mattress very old and dirty

Business

4/10

Poor

20 May 2025

Shimpei

It’s not worst, but not worth staying, either

The neighborhood is quiet and convenient to access both to Amsterdam city center and Schiphol Airport.

BUT THIS HOTEL SURELY HAS ISSUES!
1) The front desk staff that checked me in told a lie that breakfast was included, even after he double checked it on the screen, and I had to pay €18.25 just for a small cup of fruit with yogurt.
2) The air duct in my room kept on making terrible noise all through the night, and I thought cheap hotel somewhere in downtown would be even quieter.
3) One day out of my four night stay, they didn’t do cleaning and bed making at all, even I was out of the room from 11am to 10pm.
4) The shower head is broken, and its cover (where water comes out) falls, which drove me crazy.
5) No matter I claim, night shift staffs told me to talk to their manager who is only at work during the day.

Business Self

10/10

Exceptional

16 May 2025

Vishu

We are very much satisfied with our stay…
We definately recommend people to book this hotel for there amsterdam trip

Partner

8/10

Excellent

11 May 2025

Martin

Clean and tidy,

Leisure Family

10/10

Exceptional

11 May 2025

Patricia

Lovely staff. Good breakfast. Clean room.

Bathroom washbasin obstructed by shelf. Difficult to wash your face.

Leisure Partner

10/10

Exceptional

29 Apr 2025

Andrew

Great location near train/tram stops, staff friendly on the check in desk/bar. Rooms cleaned regularly, no complaints.

Friends_and_family Friends

6/10

Pleasant

23 Apr 2025

Ramon

Very friendly staff but the room cleanliness was not good, as there was used shampoo recipients and hair there when we arrived. Good breakfast!

Leisure Family

6/10

Pleasant

07 Apr 2025

Xanthe

Reasonable for the price

2/10

Poor

25 Mar 2025

Amanda

Overall the property was fine. However, I booked and paid through Expedia yet the property DOUBLE charged me. So basically I have 3 charges on a tow day stay... They refunded one charge but wont answer about the other.

Leisure Friends

8/10

Excellent

24 Mar 2025

KHOSRO

The staff are very friendly and helpful

Leisure Self

8/10

Excellent

19 Mar 2025

virginia

Short trip to Ansterdam

The checking was easy, they allowed us to check in early and gave my son a Lego set!
The bed was so comfy!
Right next to a main street so a bit noisy outside, sirens passing by, but an easy walk to the train station.
Bathroom is tiny and the bathroom door was sort of see thru (like frosted glass), which was different as traveling with my 11 year old.
Overall, would definitely stay again

Friends_and_family Family

6/10

Pleasant

09 Mar 2025

Robert

Disappointing

Room was tired and small with oddly placed power sockets. The room was very warm, the air conditioning didn't really work and was so noisy that it wasn't helpful for getting sleep. The safe in our room didn't work either. The hotel was quite noisy in general. Reception was left unmanned at times and our card wouldn't allow access to the reception so we had yo stand outside buzzing the intercom until someone let us in. Reception staff were scruffy with unironed shirts. For the price point is was just about passable but we were not impressed

Partner

6/10

Pleasant

17 Jan 2025

Eman

Nice staff. Location is a little dangerous especially at night.

Leisure Friends

6/10

Pleasant

02 Dec 2024

Atul

Everything was fine except no kettle in the room also the coffee machine wasn't working. Ok for short stay but not recommended for a longer stay.

Leisure Family_with_children

6/10

Pleasant

01 Dec 2024

Daniel

Decent hotel, train close, food was not bad but not worth the cost unless you eat a lot

Leisure Self

8/10

Excellent

22 Nov 2024

Hironmoy

The washroom was a little bit small, specially the basin. Else the staff were super cool and amazing environment. We have even got a toy for our toddler.

Leisure Family_with_children

8/10

Excellent

17 Nov 2024

Rui

Excellent service. The location requires the use of transport to reach places of interest and public transport is somewhat far away. Reasonable room, poorly lit and with the company of some cockroaches.

Partner

10/10

Exceptional

03 Nov 2024

Jordan

Nice stay here, would stay again.

Leisure Partner

10/10

Exceptional

27 Aug 2024

Reem

Very nice quiet place and nice staff

Leisure Self

10/10

Exceptional

08 Aug 2024

Fabian

Great hotel. Safe and close to the light rail.

I wanted to stay somewhere that was safe, but conveniently located. It fit my needs perfectly. A 7-8 minute walk to the light real station and a nice safe walk back to hotel in the evening. I also want to say thank you to the front desk receptionists Angel for being very kind to me. My flight got canceled the night before and I was not feeling. But she was amazing and helped answer questions I had about both the hotel and Amsterdam. Excellent customer service. Definitely recommend.

Self

6/10

Pleasant

04 Aug 2024

Alixe

The staff were friendly. The hotel itself was good for what we paid for but the room was not entirely clean, I got bed bug bites and there were flys around the bar.

Leisure Partner

10/10

Exceptional

29 Jul 2024

Melike

I would highly recommend this lovely hotel.

My hubby and I thoroughly enjoyed our stay at the Bastion Hotel. We were looking for somewhere not far from Amsterdam Centraal but with our own privacy. It was a great alternative to hostels in central area, both location and money wise. Being able to drink our morning coffees was great with the coffee machine and pods provided. We loved how close it was to Vondel Park. The staff were helpful and friendly. Our room was clean and tidy and we were offered a daily housekeeping service, although we did not need it.

Partner

6/10

Pleasant

26 Jul 2024

Jakub

Hotel is located near the highway, therefore noisy a bit especially with the poor windows quality.
Hotel like any other of this price category, just a place to sleep, shower and get breakfast before you spend the whole day in the city center.

Leisure Partner

8/10

Excellent

25 Jul 2024

Les

Cheap Place by the Ring Road

Small but decent rooms, secure parking and cheap. It is 7000 steps to the main museum from here and takes 50mins. Same again from there to Central Station. You could get a bus, train, bike etc too. 15 Euros to park. Nice staff let us check in very early. Not much around but remember it is cheap! We paid 17 Euros to Uber back from downtown.

Friends_and_family Friends

8/10

Excellent

13 Jul 2024

Jérôme

Close to public transport which was a must for me.

Leisure Friends

10/10

Exceptional

04 Jul 2024

Sjoerd

Very friendly staff

8/10

Excellent

28 Jun 2024

Earric

Plenty of space in the room and pictures are accurate. An extra pillow for each bed would have been perfect.

Business_and_leisure Friends

2/10

Poor

30 May 2024

Aaron

Never again

I did not enjoy my stay at all. The hotel was dated inside. Every day there was a horrible smell in the staircase area. My room was dirty, the room was not cleaned properly before we arrived the floor was dirty there was a dead bug covered in dust in the corner of the room. Bed sheets had stains on them and the curtains were dirty and old. The bathroom had something on the wall (green and dried up) above the towel rail it looked horrible .The bedside lights didn't work at all. VERY poor experience.
I would not stay here again.

Friends_and_family Friends

2/10

Poor

26 May 2024

Verified traveler

Rude staff, no cleaning.

Partner

10/10

Exceptional

23 May 2024

David

Service in the resteraunt very slow, but food good!

Leisure Partner

8/10

Excellent

22 May 2024

Nilufer

We enjoyed our stay with our 1 year old, especially with the park located right next to the hotel. We appreciated the staffs help and do recommend it for people who definitely visit Amsterdam and spend all day out. Cleanliness was satisfactory and if it wasnt for the one mug found dirty in the room when we checked in I would give it a 5 star.

Leisure Family_with_children

8/10

Excellent

13 May 2024

James

Liked the staff, the breakfast and the fact that it is a small hotel.

Leisure

10/10

Exceptional

06 May 2024

Matthew

Amsterdam hotel

Amazing 2 night stay, very comfortable, great staff, easy access to the city by tram.

Partner

2/10

Poor

01 May 2024

James

•Rooms full of dust
•Dirty floors full of hairs and crumbs
•Bed was supposed to be king size but was
two small beds pushed together with a
mattress topper on top
•Bed lamps to close to pillow so you bump
your head each time you get up

Bad place i have stayed at

Business_and_leisure Partner

2/10

Poor

28 Apr 2024

Robert

This hotel was very over priced. The common areas were dirty. Our room was also not very clean as there were nail clippings on the floor. The parking are was confusing. They told us to just find somewhere on the street but that’s not what the website said. The fire alarm went off in the morning as a false alarm. The additional almost 18 euros for breakfast was insane. There is no shelves in the bathroom to put stuff while you shower. The top of the shower stall was not cleaned it had someone else bar soap on top of it. The covering at the foot of the bed has spots on it from being soiled by a previous guest. Every time we needed the staff we had to wait for someone to return to the front desk.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Kristin

Staff was great!

Leisure Family

8/10

Excellent

06 Mar 2024

Michelle

Transport links are very good. Hairdryers don’t work very well and not powerful. Friendly staff.

10/10

Exceptional

05 Mar 2024

david

Quick stop over

Staying for 1 night after being at Zandvoort. Only issue we had was being on the top floor we had no opening window and the AC doesnt go cool enough for us. Parking was perfect and secure. We did see 2 smashed windows on other cars nearby so do pay for parking!

Partner

4/10

Poor

05 Mar 2024

BRUNA

I don't recommend it!

The hotel is not located close to the city's main attractions, so you'll need a car or public transport. The beds are not comfortable, the reception is not very open to change, they were not very warm. Small bathroom and the bed didn't seem 100% clean, the room had cobwebs on the window and we found a small spider in the room. The hotel restaurant is not good, we had to wait more than an hour for our meal when there was only us in the restaurant and the food was not good for the cost of the dishes. There was a medium-sized spider on our table, which we informed the hotel receptionist who was near us at the time, but he didn't even thank us for the information. I don't recommend it!

Friends_and_family Family

8/10

Excellent

10 Jan 2024

Verified traveler

The bastion hotel is a very nice hotel, small and just right for a short stay, the staff are lovely however at times it feels understaffed, one of our first nights the hotel smoke alarm had been triggered by someone in their room at around midnight and the only woman working had to try and work out how to turn it off on her own, it took around 20 minutes with the entire hotels residents in the lobby waiting. I found the bed to be slightly aggravating as even the king double room has two single beds pushed together which means always wake up sunken in the middle of the bed.

Partner

4/10

Poor

29 Dec 2023

Fred

Meh…Poorly managed hotel

Disappointing! Most of the shower pressure disappeared out the side of the hose. Room safe did not work. Fire alarm went off twice at 4 am. Hallways were dirty. Pillows were lumpy and they did not have any extra supposedly. Not impressed. Location was good but management and condition was not very good.

Friends_and_family Family

2/10

Poor

23 Oct 2023

Kenichiro

Pro: Staff at desk on October 20th 2023 at 14:00. please give her a raise. she did an amazing job ALONE. taking care of atleast 6 groups. we all felt sorry for her. The management is definitely cheap.

CON: Room 50 cannot be open to clients. the shower head was tied with a tie wrap.... the shower harwares were all rusted. the shower stall cannot keep the water inside the stall and spills all over the bathroom.

Toilet seat: i mean make the effort to fix it in place.
Toilet paper holder: same thing. make the effort to fix it in place. it is loose and always crooked.

vanity: who designed this? you cant stick your head close to the vanity to wash your face, spill toothpaste.

Heater: does not work or at least poorly.

Booked for two adults and 1 x 4 yr old child and they gave me 2 single beds that are separated.

unnecessary doors in the hall way that needs to be opened and raised tile. so if you have a large suitcase.... good luck.

to do: simply NOTHING.

public transport: 8 minute walk to closes station. not the end of the world but requires a steep hike of 30-40 steps.
again if you ahve a suitcase, good luck.

if you have to stay in this area, then stay at the Fashion hotel across this one. seems to be better.

Business_and_leisure Family_with_children

8/10

Excellent

14 Oct 2023

Lorena

Nice

The staff was very friendly and the restaurant with good meals.

Business

4/10

Poor

13 Oct 2023

Karthik

Considerable distance from public transport. Not a good choice if you don’t plan to rent a car.
Very poor breakfast and dining options in the vicinity.
Safes did not work in 3 rooms and we finically moved to a different floor to get a working safe.
Barely any housekeeping, dirty sheets were just left as is and beds were left unmade each day.
Coffee cups were stained and the coffee cups machines barely worked.
There was one coffee pod in the room for 3 guests.
Needed to ask for towels every day since they consistently left 2 towels for 3 guests!!

Leisure Family_with_children

8/10

Excellent

17 Sep 2023

TANIA

Super nice, friendly staff. Relatively close to train station. But nothing else around.
Room was comfortable but drools felt dirty and sticky :(

Leisure Partner

10/10

Exceptional

31 Aug 2023

Michelle

Didn’t like the bedding/pillows, protectors stained. Nice safe location and excellent breakfast staff

Leisure Partner

10/10

Exceptional

03 Aug 2023

Kacie

I enjoyed my stay here. The room was of a good quality for the price, and incredibly clean. However, as my room faced the road, it could be a little noisy at times. Also, the bed in the king room isn’t a king bed, it’s two twins placed together, so they do come apart sometimes. On site parking was very convenient and reasonably priced.

Leisure Partner

6/10

Pleasant

10 Jul 2023

Andrew

Okay but nothing better

Friendly and efficient Reception for check-in / check-out. Room small and could have been cleaned better. Noisy aircon that could not be switched off.

Business

8/10

Excellent

23 Jun 2023

Verified traveler

Booked last minute due to flight disruption and needed to be close to schipol airport for an early flight. The staff were reallt helpful and friendly and the room had all you need.

Self

10/10

Exceptional

21 Jun 2023

Ali

Nice staff

10/10

Exceptional

20 Jun 2023

Sara

Great location for walkers, lovely walk through Vondelpark to get to the city centre. Very quiet at night. Clean and massive comfy bed, good air con.

Leisure Partner

10/10

Exceptional

13 May 2023

Wendy

This hotel was in a quiet neighborhood. It is within walking distance to the trams, making it easy to get around. The airport olis only 30 minutes away by Uber, and cost us 25 Euro.

Leisure Partner

8/10

Excellent

13 May 2023

Heather

Very quiet hotel with a very comfy bed! The staff was SO NICE. They have a bar and serve food, which is great after a long day of sightseeing. The location is a little off the beaten path, but only a 15 minute walk to the 17 and 1 trams which take you downtown.

Leisure Self

10/10

Exceptional

07 Apr 2023

Bonnie

Both Marcos on checkin and Valentino at checkout were very helpful, accommodating and informative. Our room was lovely and quiet. The dining experience was very good. Both helped us about trams and trains to get us to the Central Station and Zan Schaans for our boat.

Highly recommend this hotel for its location and wonderful staff.

Leisure Friends

8/10

Excellent

07 Apr 2023

Deborah

I had read some of the reviews so was a little concerned before arrival. However I was pleasingly surprised. I arrived quite late a night but there was still someone to check us in on the desk, we were given a choice of floors to stay on and the room was very clean, modern and supplied with everything we needed for our short stay. Breakfast was ok but expensive for what was available.

Leisure Family

2/10

Poor

30 Jan 2023

Zoe

👎

Leisure Self

4/10

Poor

29 Jan 2023

Luke

Our room was dirty and the cleaners don’t clean the room properly

Leisure Partner

4/10

Poor

16 Jan 2023

Oliver James

The receptionist was miserable and not very helpful at all. The king sized bed was just two singles pushed together, which kept coming apart. The mattress topper was stained. They claim to have an ironing board on request but didn’t. There’s no conditioner. Wouldn’t recommend.

Leisure Partner

10/10

Exceptional

19 Dec 2022

Serhii

Very well

6/10

Pleasant

16 Dec 2022

Verified traveler

Service depends on the staff on duty

There was no heating in our room. Initially, the hotel refused to change our room but a new manager came in at shift change and he upgraded us to a room with heatinf

Friends_and_family Family

8/10

Excellent

10 Dec 2022

Julieta

Friendly - 24 hours available staff.

Leisure Family_with_children