Name: Microtel Inn And Suites By Wyndham Lubbock
Address: 4620 I-27 Frontage Road, Lubbock, 79412, US

6/10

Pleasant

24 Jul 2026

Micheal

Just a stop

Partner

8/10

Excellent

21 Jul 2026

Sheri

Great place for the price.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Kimberly

I will stay here again when traveling through Lubbock. Great location, very clean, comfortable, the A/C worked well and friendly staff. Parking lot was well lit, I felt safe and secure with the location.
A couple of the slate tiles in the entry area of my room were loose and caused me minor slipping when entering or leaving but should be an easy fix. The breakfast was good with coffee,eggs, sausage, waffles, juices and biscuits. Not the typical continental pick up and go. The price was also very reasonable. Very pleasant stay.

Friends_and_family Family

2/10

Poor

15 Jul 2026

Helen l

Their breakfast was stale. The important thing is they saved my card information and went back and charged us extra $100.00 on my card after had alreay paid our bill in full when we checked in on July 9,2026 . We also left early morning around 1 am, and our check time wasnot til 11 am on Sunday July 12,2026. We return home that same day 12 noon on July 12,2026. Checked our bank account on that day we return, and nothing was showing ,I checked on Wed. morning to my surprise they had charged extra $100.00. I call our bank to fill out a fraud complaint, and I also canceled my card so it cannot be used again. This place is not trustful to use your card.

Family

10/10

Exceptional

13 Jul 2026

Robert

Nice place to stay clean rooms and friendly staff

Self

8/10

Excellent

12 Jul 2026

Raul

Okay stay. Good for a quick stop.

8/10

Excellent

11 Jul 2026

Murray

Clean rooms, good parking, staff were great, breakfast was ok.

Self

8/10

Excellent

07 Jul 2026

Yesenia

The room was clean 👌, but the hot water was between warm and hot and not much pressure on the shower head. The front desk guy is not very friendly. But overall it was good for the price

Family_with_children

10/10

Exceptional

06 Jul 2026

Jacqueline

This hotel was so awesome pool was good and the staff didn't harass us or bother us all three days we were there,we are a big family and met there so it was like 8 kids altogether and they never made us feel unwelcome as we have stayed at other hotels where they're rude and look us down because of our family size,they were all courteous and nice to everyone,will definitely choose this hotel anytime I have to stay in Lubbock again 🙏🙌

6/10

Pleasant

04 Jul 2026

Rickey

Clean property and friendly staff

Self

10/10

Exceptional

03 Jul 2026

Carol

Fairly convenient location, was just an overnight stay. And I got in very late.

Self

8/10

Excellent

02 Jul 2026

Barton

The hotel was very clean. The carpet was showing some wear and the television cable was archaic, but for the price it is a good deal. I would stay hear again.

Self

2/10

Poor

01 Jul 2026

Elxus

Worst stay ever.
They will be getting taken to court for keeping my deposit they try to say anybody who stays there can't get nothing dirty even if having kids they try to tell me that could come out of a towel wasn't going to come out so they kept so my deposit they are just horrible people horrible business people and they are getting taken to court the manager lives on property and then whenever I asked for him when I returned the front desk worker said he isn't there unless it's the mornings around 11:00 which is a lie I will be taking them to court and calling corporate today horrible and highly recommend not to go and stay I went swimming and me and my kids hair started falling out like what type of stuff is that.

Family_with_children

8/10

Excellent

27 Jun 2026

Dwight

Property was clean

Family

6/10

Pleasant

26 Jun 2026

MELISSA

Rooms were good and clean just smelled old. The ac worked really well. Close to downtown.

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Gloria M

Ice machine didn’t work, parking was far from entrance, couldn’t see vehicle, staff not friendly. Room was good.

Partner

6/10

Pleasant

22 Jun 2026

Deborah

I was not above to stay there

10/10

Exceptional

19 Jun 2026

Ricardo

I really found this property to be a good place a safe place or comfortable place and the check-in was quick and easy

Self

4/10

Poor

19 Jun 2026

Bethany

Not what it looks like in the pictures. Dirty. Room was gross. Staff took 10 minutes to come to the counter for check in. Definitely gross.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

OSCAR

Clean room. Excellent selection of breakfast items. Staff not so friendly.

Self

6/10

Pleasant

18 Jun 2026

Richard

The property personnel were helpful, especially the proprietor who was on duty all 4 days of my stay. My room was very dusty. I have videos showing the extent. The bathroom had numerous cracks in the grout on a number of places, forcets on shower fixtures ,cracks in the toilet seat questioning the spread of infectious bacteria. The toilet grout at the base was cracking leading to overflows of fluids from showering. I do have pictures and videos of these areas as I was disappointed in the upkeep of the facility, One major dissatisfaction was the BBQ facility. I received rave notices of how this was going to be a class event for me and my family who were the reason why I came to Lubbock. I was promised use of a BBQ area. However, when I examined the area I thought it was an old not useable area. It was filthy, pipes broken leading to limited if not any access to the amenities. The floor area showed no sign of maintenance and the grill was a filthy greasy surface not fit for anyone, I also have videos of this disgrace. I was told that someone broke a gas line sometime ago. Despite have sent noticed to me raving about this great feature, it was an embarrassment. I will stop here as there is enough to work on for this facility to live up the it’s perceived reputation. Shame on who oversees the building the advertising and truth statements that bring the customers to this potentially award winning establishment. Back to step one I think. Disappointed guest.

Self

8/10

Excellent

17 Jun 2026

Stewart

Run of the mill hotel.

Self

4/10

Poor

17 Jun 2026

Dan

The room was clean the staff wasn’t the friendliest especially the night staff the shower was terrible you almost couldn’t even was yourself off it barely came out my wife tried to take a bath it took an hour to fill up so I ended up using the sink to was my hair. Thank goodness we were just spending a night between traveling. But I brought it up to the staff they just told me that they would have maintenance look at it but I seen in past reviews that it’s a on going problem

Partner

10/10

Exceptional

16 Jun 2026

Daniel

Cuarto limpio,

Family_with_children

10/10

Exceptional

14 Jun 2026

Diana

Everything was perfect at this property. Staff was amazing, rooms clean and cool in this Texas heat.

Family_with_children

6/10

Pleasant

14 Jun 2026

Robert

Room

10/10

Exceptional

13 Jun 2026

Jenna

Clean room. Staff was fine. There were a couple of things wrong with the room- broken curtains, not leveled floor in shower, and no soundproof/can feel vibrations from other rooms. Other than that, it was a good stay that took care of the job.

Self

10/10

Exceptional

12 Jun 2026

Alfred

Great location, large clean room and great choices for breakfast.

Partner

10/10

Exceptional

10 Jun 2026

RICKIE

Nice property and location.
Only problem I had was the ice machine was off on top two floors, I didn’t check any other floors.

Self

10/10

Exceptional

07 Jun 2026

Iris

Nice comfortable place to stay.

Partner

10/10

Exceptional

06 Jun 2026

Kelly

Nice, comfortable king size bed with foldable couch bed.
Great indoor pool for kids and hot tub.

Friends_and_family Family

2/10

Poor

05 Jun 2026

Eileen

Breakfast or should I say no breakfast was awful. Toaster did not work. Refrigerator was defrosting. Breakfast area table dirty. No refill food, not hot

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Joe E

Wasn't too thrilled about the $100 deposit required

Partner

10/10

Exceptional

31 May 2026

Daniel

Great, well maintained property.

Self

10/10

Exceptional

31 May 2026

Maria

I had a pleasant stay overall, I have stayed at this hotel several times, never have had any issues. The room was clean and comfortable, and the staff was friendly and helpful throughout my visit. Check-in was quick, parking was convenient, and the location worked well for my travel plans. I would consider staying here again in the future.

Self

8/10

Excellent

27 May 2026

TONI

We were told by locals that it’s one of the safer hotels on the interstate. Very clean property room could have been just a bit cleaner. No complaints overall.

Family

10/10

Exceptional

24 May 2026

Heidi

Parking was great and the staff were welcoming. Very smooth check in process and the hot tub was a nice plus to the stay very relaxing!

Self

10/10

Exceptional

23 May 2026

Andra

The property was great for this price range, I will definitely come back. It was clean, staff was nice, breakfast was good. The walls are thin, so you will hear your neighbors.

6/10

Pleasant

18 May 2026

Damon

Okay

10/10

Exceptional

18 May 2026

Jasmine

Breakfast could have been better

Family_with_children

8/10

Excellent

16 May 2026

Brian

.

4/10

Poor

13 May 2026

Eric

Get to the breakfast at 6am, it’s supposed to go to 9 but the employee started to clean up and turn off the heat at 8

Friends_and_family Family

10/10

Exceptional

11 May 2026

Mark

About time hotels are serving hot meals again. Excellent, service no complaints!

10/10

Exceptional

07 May 2026

Rammohan

Had a good stay, clean rooms and nice staff. Will come back again.

Family_with_children

10/10

Exceptional

01 May 2026

Cliff

The hotel was in immaculate condition.

Partner

6/10

Pleasant

30 Apr 2026

Joshua

Hotel is very clean and seems to be pretty new. There for only one night so it met our needs. Room was extremely small and walls pretty thin. The bed seemed small and not the best. 15 minute Uber to TT campus. For the right price I would still stay again.

Partner

10/10

Exceptional

29 Apr 2026

Gabriel

Awesome

Self

6/10

Pleasant

27 Apr 2026

Heather

This is a decent place to stay but overpriced for the cleanliness and comfortability. First of all they do not maintain the rooms. There was something poking out of the floor that we stepped on so we had to wear shoes. The bathroom had not been cleaned good. Towels had dirt/stains on them. No one has cleaned behind the toilet in awhile. The hair dryer had never been cleaned. Most hotels use unlimited liquid soaps/lotions/shampoo and conditioner dispensers now, but not this hotel. The curtains had never been cleaned. The floor was gross. It was not the worst I have stayed at but it was not one I would stay at again.

Family

10/10

Exceptional

26 Apr 2026

Laritza

Would be back again

Family

2/10

Poor

26 Apr 2026

Kendra

I will admit the hotel itself was nice, but I forgot my earings on the nightstand the night we stayed. I called the evening after checking out when I finally realized I didn't grab then. The gentleman at the desk said he would talk to the house keeping crew and call me back. I never received a call back. So when I was in Lubbock again 5 days later I decided to go in person. I informed the girl at the front desk why I was there. She processeded to look around and then after not finding them called another employee. He told her he looked and didn't see them. When I called it was after the check in time so the room would have already been cleaned.

10/10

Exceptional

25 Apr 2026

Ray

I stayed at Microtel Inn & Suites by Wyndham Lubbock during a very busy weekend while George Strait was in town for his big concert and I have to say, they handled the surge of guests extremely well.

Even with the hotel fully booked and the city packed, the staff remained friendly, professional, and organized. Check-in was smooth, and you could tell they were prepared for the high volume of visitors. That kind of efficiency during a hectic weekend really stood out.

The room was clean, comfortable, and exactly what I needed after a long day. Everything was well-maintained, and the overall atmosphere stayed calm despite how busy things were.

What impressed me most was how well the hotel managed the crowd…no chaos, no long waits, just solid service all around. It’s not easy to keep things running smoothly during a major event weekend, but they pulled it off.

Overall, a great experience. If you’re ever in Lubbock during a big event, this is a reliable place you can count on. I’d definitely stay here again.

Partner

10/10

Exceptional

21 Apr 2026

Billy

Clean room, convenient. Walk ti places to eat.

10/10

Exceptional

21 Apr 2026

Ignacio

Good parking. Clean. Professional staff.

10/10

Exceptional

20 Apr 2026

Bonnie

Our stay was very nice. The entire hotel was clean, the room was nice and very clean. Staff very friendly. We would highly recommend this hotel!!

Partner

10/10

Exceptional

19 Apr 2026

Andy

We’re so impressed for staying at this hotel 👍

10/10

Exceptional

19 Apr 2026

Larry

Nice stay, easy on and off Interstate. Was clean, breakfast was good, comfortable stop.

Partner

10/10

Exceptional

17 Apr 2026

Billy

Professional staff. Clean hotel.

2/10

Poor

13 Apr 2026

Lydia

I complained to the front desk about some teenagers that seemed to be unsupervised because they were arguing and cussing terribly while they kept running from room to room down our hallway. The clerk at the front office said she would come and check. This behavior continued until after 11:30 p.m.
When I checked out I once again complained to the front clerk and told her if these kids would have been doing what they were doing on our floor down here in the lobby she would have called the cops. I had my two young grandsons with me and to hear that type of language and disrespectful behavior was unacceptable!! All she could say is that she would tell the manager when he returned. The pool area didn’t have any towels, another guest had to go and find some. Several kids were cannonballing into the pool.

Friends_and_family Family

4/10

Poor

12 Apr 2026

Elizabeth

Small breakfast but it was ok. Plenty of parking available

10/10

Exceptional

12 Apr 2026

Patrick

Yes everything was good

Self

10/10

Exceptional

12 Apr 2026

Patrick R

I really like my stay here for the price point. It was clean, had a fridge and a microwave staff was accommodating. Had breakfast in the mornings. Even needed to have one page printed and the Saw to it that could happen that was going way over and above but very appreciative... I really thought the value was great for this stay. Good job guys. Good job

... One tiny critique. I stayed A few days and I observed that they didn't really ever do anything with the bedding. Not that big of a deal but just a slight room for improvement

Definitely will stay here again

10/10

Exceptional

07 Apr 2026

Veronica

Excelente service nice rooms and every affordable

8/10

Excellent

07 Apr 2026

laura

Everything was great and I would recommend. The only things were the breakfast wasn't great and the pool area, while well used, looked a bit run down. I would not let either of these things stop me from staying there again and really appreciated the staff.

8/10

Excellent

05 Apr 2026

Robert

Room was very clean and nice only problem i had was people being loud in the hallway

Friends_and_family Friends

2/10

Poor

05 Apr 2026

Irene

Pool area was filthy around the towels. I left my bracelet and it was stolen. Gloria would not contact mgmt to open the door.
Would Not stay here again!
Very Disappointed!

Partner

10/10

Exceptional

05 Apr 2026

Regine

Tres bon accueil chambre hyper agréable et tres propre

10/10

Exceptional

31 Mar 2026

Shelley

Room was clean. Refrigerator needed to be balanced so didn't move when opened. Bed was comfortable. Good breakfast.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Travis

We stayed in a room with a jetted tub.
The property and room were clean enough although the staff need to look up when cleaning as they left a dirty wash cloth hanging over the curtain bar.

The location of the room was terrible though, so be aware. If you are wanting to stay in a room with a jetted tub, our was directly across from the elevator so there was constant noise. You will definitely want a sound machine for your room. The exterior lights are so bright at night, the curtains do little to block it out. It's like daytime all the time, so bring your eye mask.

We saw the front desk person when we checked in and never saw someone at the desk the rest of our visit.

If we need to come back to town, we would stay here again, we would just ask if they have one of these rooms somewhere else besides such a noisy area.

Partner

10/10

Exceptional

26 Mar 2026

Rebecca

Quiet room, comfortable bed and friendly staff. I would definitely stay again.

Partner

8/10

Excellent

23 Mar 2026

Lea

Hot water, clean, modern rooms, they are small and that’s why it’s a “micro” tel. everything I needed in room. Cleaners asked every time I left if I was checking out . Ugh.

Self

6/10

Pleasant

22 Mar 2026

Beatrice

Good visit. Right off highway but close to businesses.

Partner

10/10

Exceptional

22 Mar 2026

Jonathan

The rooms were very clean, the pool and hot tub were perfect, the gym was very adequate for us and the staff was very nice and helpful when we needed anything for our room. Would very much recommend to anyone bringing there families! Comfy beds, great showers and very clean room overall!

Family_with_children

8/10

Excellent

21 Mar 2026

Christine

All good

Partner

8/10

Excellent

20 Mar 2026

Mark

Room very clean, but bathroom had mildew smell. It was very clean, but very strong every time you passed the bathroom door. Room very spacious. Gym equipment very clean and looked brand new. The staff was very friendly and eager to help with any problems. Had noisy kids above us that were very loud. Kids will be kids so we didn't say anything the first couple of nights, But the third night after 10:30 we finally had to call down and let them know. All the noise immediately stopped.
Breakfast left a lot to be desired of for a full breakfast. Only some bread and bagels in the pastry cabinet. Twenty people at least eating but only one single waffle maker. No fruit, only juice was apple juice. Cold biscuits with watery gravy.

Family

8/10

Excellent

16 Mar 2026

Daniel

Everything was very clean and in good order. Breakfast was ok and we were happy it was offered. It was a quick stop on our way through, and we would stay again.

8/10

Excellent

15 Mar 2026

Armin

Breakfast is until 9am. Gym is clean. Good service.

Family_with_children

6/10

Pleasant

15 Mar 2026

Lorena

Parking, check in, breakfast at the hotel was good. The awful thing was to find hairs that did not belong to my son in the bed that he slept on the following morning.

Family_with_children

10/10

Exceptional

14 Mar 2026

Elinor

Full breakfast

Partner

10/10

Exceptional

13 Mar 2026

Kimberly

I stayed one night. The room was clean, as described and affordable.

Self

10/10

Exceptional

08 Mar 2026

Jasmine

It was very clean good breakfast.

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Makenzie

Would absolutely stay again!

8/10

Excellent

05 Mar 2026

Nancy

Clean room

Friends_and_family Family

4/10

Poor

02 Mar 2026

Amanda

Staff was great! Swimming pool and hot tub were very cloudy and the 3rd floor and water smelled horrible! Not sure if it was sewer or what! Not sure if it was an issue all over the city! Breakfast was great and the rooms were clean! Cleaning staff and night lady were amazing’

Family_with_children

10/10

Exceptional

26 Feb 2026

Augustina

Clean room.

Partner

10/10

Exceptional

25 Feb 2026

Mike

Room was small (it IS a Microtel) but very clean and appealing in the room and in the lobby area. I would definitely stay there again.

10/10

Exceptional

24 Feb 2026

Brandon

😀

Self

10/10

Exceptional

20 Feb 2026

Ashlee

Clean, nice room. Easy access to the highway. Would stay here again

Self

10/10

Exceptional

10 Feb 2026

Rachel

Room was awesome. Comfy bed, nice staff and the area is peaceful. One of my favorite hotels I’ve stayed at!

Leisure

6/10

Pleasant

02 Feb 2026

Deborah

Room was large. Flooring wasn’t cleaned real well and the water never got Hot just lukewarm. Breakfast was typical but not outstanding. For the price I will say the bed was comfortable

Business

10/10

Exceptional

30 Jan 2026

Ethan

The room was very clean and the jacuzzi in the room,was amazing I love this place I will definitely be staying here again

Leisure Partner

10/10

Exceptional

27 Jan 2026

Jacob

Clean room..comfortable bed..will definitely be back

Leisure Family

10/10

Exceptional

21 Jan 2026

Brandon

.

10/10

Exceptional

20 Jan 2026

Donna

I think this was a fine place to stay. I needed a comfortable place to stay in the middle of a long drive. I had a quick check in. The TV didn't work at first and they came up and got that fixed (and left me with a remote that worked, as the one I had didn't seem to work properly). The room was clean and comfortable. I could hear kids running in the room above me, but it was quiet early and didn't disturb my sleep. The breakfast had decent options that tasted good, but the hot food wasn't really hot. There was a microwave if I wanted to heat further. Coffee was great. I recommend this hotel.

Self

10/10

Exceptional

19 Jan 2026

Gerardo

Good food

Business

10/10

Exceptional

16 Jan 2026

Cassandra

Yes had a great stay

Business Family

8/10

Excellent

09 Jan 2026

Brian

Good

10/10

Exceptional

08 Jan 2026

Joe

rooms were good

2/10

Poor

07 Jan 2026

Justine

OWNERS WERE VERY RUDE LIKE WE WERENT ALLOWED TO HAVE ANY GUEST OVER GOT KICKED OUT WATCHED US CONSTALLY WHILE TELLING US TO LEAVE WITH KIDS WE WERENT BEING LOUD OR DISTURBING THE PLACE THEY STANDED THERE STARING AT US UGLY WOULD NOT RECOMMEND TO EVER BOOK HERE IF YOU HAVE A LITTLE FAMILY. VERY RUDE AND JUST NOT OK WILL NEVER BOOK HERE AGAIN

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Catherine

Clean. Friendly

8/10

Excellent

02 Jan 2026

james

Yes

Partner