Name: Ala Mar By The Sea
Address: 102 West Cabrillo Blvd, Santa Barbara, 93101, US

6/10

Pleasant

27 Jul 2026

Rebecca

Good location. Needs some \"TLC\" in rooms. Check in staff very nice.

6/10

Pleasant

26 Jul 2026

Maila

The motel was in a prime location, overlooking the beach. The staff was ok. There was no one to check us out so I had to find a cleaning lady to tell them we're leaving. The room is clean, but old & needs desperate repair or clean-up. The bathroom window didn't stay open. The tub was filthy and there was no mirror in the bathroom. There was a duct tape on the wall by the door. The furniture was a hodgepodge.
We are not coming back.

2/10

Poor

25 Jul 2026

Alfred

AC was broken and the place was run down and dirty. Needs a paint job and some new sheets plus AC. For the high price, it was like a run down motel 6.

6/10

Pleasant

23 Jul 2026

Anita

It was ok for one night. Rooms were clean, yes the place is alittle outdated, but right across from the ocean and walking distance to Stearns Wharf.

8/10

Excellent

22 Jul 2026

Annie

Great location, comfortable bed. Had a lovely stay, loved the 2nd floor balcony, having coffee looking at the beach.

8/10

Excellent

20 Jul 2026

Jacob

Very close to all the action. That said you are close to all the action so it can be a little noisy at night. No fault of the property itself.

2/10

Poor

19 Jul 2026

Sonia

Very disappointing stay\. The room was not clean, the toilet didn’t flush properly, and there were spider webs in the room\. There was no air conditioning, which made the room very uncomfortable, and there wasn’t even a phone in the room to contact the front desk\. When I tried calling from my cell phone, no one answered\. Overall, the lack of cleanliness, poor maintenance, and lack of customer service made this a frustrating experience\. I would not stay here again\.

Partner

6/10

Pleasant

19 Jul 2026

Anthony

Right by the beach , problem with homeless in the parking lot, sitting on the benches by your room, staff was notified and said that there’s not much they can do?

Family_with_children

10/10

Exceptional

13 Jul 2026

Janet

Location is great. Room was clean with functioning AC. Check in at property next door

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Ruben G

The rooms and bathroom are outdated. I opted for the room with the ocean view but that would happen only if I stepped out of the room. The hot tub was hot but no bubbles.

The breakfast was mostly carbs and sugar, not ideal if you’re trying to eat a little healthy.

If you are parking lot is small and spaces are tight especially at night when everyone is in bed.

I hate to be negative but if things are not pointed out then no improvements will be made.

Price wise I’m not to sure if it was a good deal or not. Location is great, walking distance to the pier and beach.

Family

8/10

Excellent

09 Jul 2026

Kristine

The property is uniquely decorated. There is nice outdoor furniture on the deck. We were fortunate enough to get the room with a balcony with an ocean view. However, there is ample space on the deck to enjoy views of the ocean, wharf, and harbor. Breakfast was okay --continental. The staff was okay. There are not what I called well staffed. They have a chat feature for their contact, but it is not well attended in my opinion. The downside of the room was no coffee maker. There is a microwave that barely heats and a decent refrigerator. The downside of the property is the pool they say they have is actually in another building. The location is great, but it is rather noisy because of the traffic.

Partner

4/10

Poor

06 Jul 2026

julianne

Our bathroom was gross. The toilet paper holder was missing and so was the toilet paper. Bathtub jets were moldy. Outside of bathtub broken too. Breakfast was not monitored…burning waffles because waffle iron was so old. The property is old and many things broken. I couldn’t believe how bad it was considering how much we paid to stay there. Even though the location was convenient, I’d never go back. Person working the desk was nice, but it’s not like he could fix these problems.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Paula

Watch out they don’t tell you it’s a motel until you get there and see the sign for your self. Not clean at all and they had try to double charge us. I wanted to throw up as it was so gross & creepy!

Partner

2/10

Poor

02 Jul 2026

Alexander

The room had dirty walls. There was only one small bottle of body wash for three people, so it was used up by the first person. The exterior of the refrigerator was damaged, and one of the room keys did not work. Breakfast consisted only of bagels.u

4/10

Poor

30 Jun 2026

Tiffany

First let me say its location is great, the bed was comfortable and the breakfast was good but those are the only things good I have to say. First there is no front desk or anything on site there is however a sign that tells you to walk down the street to Villa Rosa to their front desk to check in. I was having issues with the room and tried to call, message the number that messaged me, stopped by the Villa Rosa front desk several times. AC but there was no remote and it was very muggy. Had a small fan that was trash super wobbly only had 3 speeds and did not oscillate. And I actually had to use it to keep the plantation shutters closed other wise the would come open where they were supposed to overlap the close. Had no screens on windows, and had the homeless outside the door more than once so we didn’t keep the windows open to try and cool the room off for any length of time. The TV volume did not work right we could not even hear it well and the volume would not go up. We tried to use the microwave and quickly discovered it had not handle to open it. They also charged us $50 for property fee/ taxes/ and of course the room. We were not aware of the extra $50 so that suck. I have yet to hear from anyone. We will not stay here again and that’s too bad since the location was amazing.

Family

8/10

Excellent

29 Jun 2026

Ashley

I really enjoyed staying here because the property is across from the beach, and we had access to the pool at the hotel next door. The pool was a little cold for me but there was a hot tub. Breakfast was included, and so was a happy hour cheese and wine spread. The hotel is definitely unique and old Santa Barbara, but we liked it. We had a room with 3 beds, but the downside was that the AC did not work. The room had fans, but it was stuffy in there at night and I did not feel comfortable opening the ground-floor windows while sleeping. I would stay here again.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Kristie

We were initially booked at the Ala Mar Motel, when we arrived the check in lobby was locked and there was a sign that instructed you to check in next door at the Villa Rosa Inn. We went over to the Inn at noon and nobody was at the front desk, there was another guest besides us waiting to check in as well. We ended up leaving and coming back closer to 3. The lady that checked us in was very nice and gave us a room at the Villa Rosa Inn with a nice Ocean view. All the staff members we came in contact with were extremely nice and helpful and so sweet. However, the hotel is run down and needs some TLC. The jets in the jacuzzi did not work, the window seals in our room had cracked paint and the window in the bathroom was stuck and would not open, bed was not comfortable at all. We stayed there two nights and did not get good sleep because the first night we were there we had a homeless lady cussing herself out right outside our window, the next morning she was in the lobby helping herself to breakfast, then the last night we were there we were on the patio of the Ala Mar watching the sunset and she came up the stairs to join us, we left and went to our room. Shortly afterwards she was stealing a bicycle from the room across from us, then was trying to get into our hotel from the back by banging on the door. Not relaxing at all. This hotel needs to spring for some security or lock the doors and have the hotel keys open them to keep employees and guests safe.

Partner

2/10

Poor

26 Jun 2026

Garegin

😎

4/10

Poor

23 Jun 2026

Taylor

Checked in late and staff was very helpful. Certainly paying for location as there was a stain on the comforter, shower floor was covered in stains, AC didn’t seem to work.

Location is great, pool was closed, and overall room cleanliness wasn’t up to par for the price.

Partner

4/10

Poor

23 Jun 2026

Patsy

We were disappointed in that the patio outside our room was filthy. The cushions were dirty and stained, and the glass table was caked in dust and grime. Also, on the last morning of our stay, I discovered that under the clean fitted sheet was a horribly stained mattress cover with large dark stains (like what blood stains would look like). I took pictures and also showed the front desk gal in person.

Finally, upon checkout, I received an email that my credit card was charged an additional $79 because Hotels.com underpaid the hotel for our stay (although I paid the full contractual amount). I realize that this seems to be an issue with Hotels.com, but it should really be between the hotel and the third party. I am still trying to deal with it. My young adult sons and I went to Santa Barbara and stayed there because my husband/their dad passed away two months ago, and this was our first Father's Day without him. This was an unfortunate way to end our stay.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Blair

Great Stay!

Family

10/10

Exceptional

19 Jun 2026

Vicky

My stay at Villa Rosa Inn in Santa Barbara was wonderful from start to finish. The check-in process was quick, easy, and welcoming. The staff greeted us with genuine kindness and made us feel right at home from the moment we arrived.
The property itself is beautiful, charming, and perfectly located. Our room was clean, comfortable, and well-maintained, with everything we needed for a relaxing stay. The peaceful atmosphere made it easy to unwind, and the grounds were beautifully kept.
One of the highlights was the convenient location. We were able to easily explore Santa Barbara's beaches, restaurants, shops, and attractions without having to travel far. The staff was always available to answer questions and provide helpful recommendations.
Throughout our stay, every interaction with the team was pleasant and professional. They clearly take pride in providing excellent customer service and ensuring guests have a great experience.
Check-out was just as smooth and efficient as check-in, making for a stress-free departure. Overall, Villa Rosa Inn exceeded our expectations, and we would gladly stay here again. I highly recommend it to anyone looking for a comfortable, welcoming, and conveniently located place to stay in Santa Barbara.

Family_with_children

8/10

Excellent

14 Jun 2026

Phillipe

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

10/10

Exceptional

13 Jun 2026

James

Surprised at older poor reviews; stayed here w elderly parents and enjoyed relaxed quiet peaceful stay, so close to beach and wharf.

Family

2/10

Poor

13 Jun 2026

Saul

I do not recommend this hotel.
The hotel advertises included parking, but I had to leave my car parked on the street. Check-in was also inconvenient because I had to go to a different hotel to complete the process.
The room was very outdated and poorly maintained. The bathroom looked so worn out that I felt uncomfortable using it, and the jacuzzi tub appeared old and unclean.
The worst part of my stay happened at checkout. I arrived around 11:30 PM and paid over $400 for one night. The next day I accidentally overslept. Instead of receiving a polite call or knock, staff woke me up by shouting questions about who I was and what I was doing there. After identifying myself, I was told I would be charged a $100 late checkout fee.
I apologized and immediately left the room. The employee told me I could go, leading me to believe the fee would be waived, but the $100 charge still appeared on my account.
When I questioned the charge, I was told staff approached me that way because they did not know whether I was a homeless person who had entered the room illegally. I found that explanation offensive and completely unprofessional.
To make matters worse, Expedia’s messages stated a 12 PM checkout, while staff insisted checkout was at 11 AM.
For the price, I expected much better conditions, communication, and customer service. Unfortunately, this was one of the worst hotel experiences I have had.

Self

6/10

Pleasant

04 Jun 2026

Kristyne

Location was amazing.

Bathroom was dirty, moldy and unventilated and the room was not ready by the promised time.

Front desk lady was rude because I didn’t fill in a form that was texted to me in the middle of my 5 hour drive to Santa Barbara. If a form was required it should have been sent 24 hours earlier, not when people are actively traveling.

Maintenance man was very nice and helpful.
We didn’t know how to check in, there was no signage saying that the registration desk was at a neighboring hotel and thankfully he walked us over to check in. He salvaged what started out as a crappy experience.

Family

8/10

Excellent

01 Jun 2026

Nathan

I was not aware while booking that this was owned by a neighboring property, so the lobby area for check in and breakfast was in a separate building we had to walk to. Also the room was much smaller and a tight squeeze compared to what is perceived from the pictures. Shower could have used an update. Lastly, the lighting in the main room was very dim. Other than that, on the positive side we really enjoyed the free wine tasting nightly and the distance to the beach and other in-town attractions were an amazing feature. The staff was polite. I would stay here again but not with the entire family due to size.

Friends_and_family Family

2/10

Poor

30 May 2026

Ryan

This place has incredible potential given the location, but it is severely overpriced for what you actually get.

First and foremost, keep a close eye on your credit card. The hotel tacked on an unauthorized, \"significant\" charge after checkout. When I called, they claimed the Expedia rate was too low, so they just helped themselves to the incidental card I provided at check-in. The manager never called me back, but thankfully Expedia agreed it was completely shady and refunded me.

As for the actual stay:

The \"Service\": Our room was never serviced after the first night. Since there are no phones in the room, I had to physically walk to the lobby for fresh towels, where I overheard other guests complaining about the exact same issue.

The Room: Outdated, tacky, and features a tiny vanity. The toilet paper didn't even have a holder—it just sat on top of the tank.

The Vibe: Incredibly cluttered. Walking through the property feels like navigating an antique shop or a crowded garage sale. No in-room coffee makers, parking is limited, and the front desk is rarely staffed.

Amenities: The hot tub was so cloudy and poorly maintained that we hard-passed. Breakfast is a bare-minimum continental spread with zero proteins or eggs.

It is absolute madness that this place costs half the nightly rate of the Hotel Californian. Do yourself a favor: gladly pay double to stay there for 100 times the aesthetic, service, and accommodations.

Family

4/10

Poor

30 May 2026

Amber

While great proximity to beach and downtown, the room is dated with broken AC. For the price, AC should work, and staff should be helpful instead of disappearing…

Family_with_children

6/10

Pleasant

27 May 2026

Cecilia

The room was very dated, no closet, no dresser, bathrooms dirty and old. The AC didn’t work so the room was stuffy.

A lady night desk person gave us another room for 1 night but we couldn’t stay because it was booked the next day. They did not fix the AC in the other room, when we went back.

To check in, amenities needs or questions you had walk half block to another hotel Villa something.. no room phones to call front desk.

Paid nearly $1000 and not what I expected for this amount of money. I guess you pay for the view and location.

I asked for my room to be serviced it was not. I saw housekeeping and asked her and she didn’t understand what I said. I had to speak to her in Spanish and advised her that the door tag was put on door earlier this morning for housekeeping and we needed the service. She did it right then and there while we waited outside.

I would not book this again.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Stefania

This establishment's primary advantage is its location, which is exceptional. While the amenities, breakfast, and service are comparable to those found in other hotels, the price point would be difficult to justify were it not for the prime location. However, the location was precisely what we were looking for, and it fully met our expectations.

Family_with_children

2/10

Poor

25 May 2026

Robin

Do not under any circumstances stay here. This place completely scammed us out of $500. Through Expedia, the ad stated \"ocean view\" for the room. Not all rooms on the ad advertised ocean view so I chose the one that said it had the view. The only rate available was non-refundable, but as we would be arriving in an hour, I thought that was not a risk. BIG MISTAKE. It is a risk if the room you are given is NOT the room you reserved, as after an hour and a half of haggling with Expedia and the staff, they still refused to refund me or change the room. I've never had such poor customer service. Other guests were there complaining that their A/C didn't work. The room I was given had ONLY A DUMPSTER for a view, and the room was not and SMELLED LIKE A DUMPSTER, while the hallways smelled like cigarette smoke. By the way, I advise against Expedia because the way this scam went down, BOTH Expedia AND the hotel had to be in on it.

Family

6/10

Pleasant

24 May 2026

Holly

The location is great! The room was very clean and they have a nice pool. The room was very run down and if it wasn’t in this location I would’ve been really upset about paying that much for that room!

Partner

2/10

Poor

19 May 2026

Bryan

Tried to contact hotel by phone three times and once by email prior to our arrival to let them know we were getting in late. No answer or response at all. Showed up to no one working and apparently one person was responsible for 4 hotels and helped us checkin to a room that was dirty, had no trash can or soap, the shower was moldy, the sheets were like toilet paper and towels like t-shirts. The morning breakfast is cereal and starts at 730am so no coffee until then as there was no coffee maker in room. Cleaning service never showed up even after requested twice! The place reeks of marijuana being smoked and the pool and hot tub are gross. Left a swimsuit behind and called the hotel twice to have them set it aside for us and never received a response! Can't believe I paid almost $2k for 4 nights here! Ripoff! Wish there was a way for me to request a refund.

Partner

8/10

Excellent

17 May 2026

Rosa

The location was excellent! Walking distance to everything. But the room was okay but the walls were stained with what appeared to be soda/wine or some kind of liquid that was still and running down the wall. I should have said something, but I was only there one night and was tired. Parking was available and good, continental breakfast was less than expected, tons of people and long lines and no staff monitoring. Overall stay was okay.

10/10

Exceptional

16 May 2026

sandra

The room was so spacious, amazing ocean view. Will be booking again!

Family_with_children

2/10

Poor

14 May 2026

Henna

UNAUTHORIZED CHARGES - beware they are scammers will do hundreds in authorized charges and then will not answer the phone or your messages. STAY AWAY

8/10

Excellent

13 May 2026

Barbara

Hotel is in a great location, beautiful views. Parking is a little difficult. Room could use some updates.

Partner

6/10

Pleasant

11 May 2026

Loren

The property was unique with two different hotels being under same ownership. The Ala Mar was obviously an aging beach hotel but maintained with some cute characteristics. Loved the upper patio looking out to the beach. Unfortunately we got a back corner room with one window with no view. Broken window shades. A coffee maker with no coffee. Chipped walls / paint. But cute older characteristics. Older furniture. Arched doorway. Tiled floor. Pool and jacuzzi were in working order. Coffee and light breakfast in the morning was adequate. A lot of unique pieces, art, and figurines / statues around the property which gave it a unique feel.

10/10

Exceptional

11 May 2026

Jennifer

Such a gem in Santa Barbara! Walking distance to all the BEST bars and restaurants. Will be our new base in SB!

Family_with_children

10/10

Exceptional

10 May 2026

Kristina

Location is A+, the ladies who work there were very nice and friendly, property has a ton of character and relaxing. Loved the happy hour!

Family_with_children

6/10

Pleasant

09 May 2026

Cesar

Parking is not reliable , had to park on the street . On checking out in the AM there was not staff in the front desk we waiting an extra hour went back , still no staff , had to leave a note on the frenzy desk with my room key to check out .

Partner

10/10

Exceptional

08 May 2026

Alice

Staff was very pleasant. Room was a little small but very clean. No elevator to second floor. The balcony area has a great view looking out to the ocean.

Partner

6/10

Pleasant

02 May 2026

Rachael

You get what you pay for! One of the more affordable properties nearest the beach, and within walking distance of State Street and the wharf.
The Ala Mar by the Sea property is attached to the neighbor property, so front desk for check in is done there. Also where complimentary breakfast is served.
Ala Mar does not have elevators, so be upfront if you need accessibility assistance, otherwise you are carting your luggage up a flight of stairs.
The rooms are built to suit the climate. Terracotta tile floors in the entire room, and airy open windows. We were in upstairs room 15, and unfortunately our AC unit was not functioning, so Front Desk brought us a modest room fan that helped circulate enough air with the windows open to ease the stuffy temperature. It was an unseasonably cool spring weekend, so this worked out.
The amenities are bare minimum. No phone, no alarm clock, mini fridge is empty, an electric fire place to warm the room in the winter, aforementioned air conditioner unit, ice bucket, cups, TV, a modest single set of travel shampoo/conditioner/lotion, with two bars of soap, and a bottle of hand soap.
There is a charming stained glass window into the bathroom that looks into the shower. If you need modesty, we covered it with a small paper bag leaned up against the transparent part of the glass from the inside, on the deep window shelf.
The beds are comfortable, and you can hear the ocean from the room.

Family

6/10

Pleasant

29 Apr 2026

Sheila

.

8/10

Excellent

27 Apr 2026

Vanessa

We checked in at 3PM. We were given our keys but when we entered, the room was unclean. The towels were dirty & on the floor, the bed was slept in. There were half eaten yogurt and coffee cups laying about. We waited in the lobby over an hour past check in waiting for someone to be available to clean the room. We eventually had to leave so we wouldn't miss our dinner reservations. It was cleaned by the time we returned. People are overall nice just clearly understaffed. No other concerns beyond that. If you are just looking for somewhere to crash for the night that isnt priced at $800/night then I recommend it.

Partner

2/10

Poor

25 Apr 2026

Dylan

We did not get the room we had booked. Had to switch rooms due to a foul smell/possible gas leak. The next room's AC was broken, the faucet wouldn't stop running, and there was mold in the bathroom.

Family_with_children

2/10

Poor

24 Apr 2026

Chris

Absolute SCAM! I booked this hotel for my wife's birthday weekend through Expedia. It's across the street from the beach in the Funk Zone of Santa Barbara. Sounds ideal right? BEWARE. Upon check in, a gentleman in front of us in line was asking why the hotel had charged his credit card $200 above the price he booked through a third-party service. The front desk staff

2/10

Poor

23 Apr 2026

Matt

This property is shabby and poorly maintained, pretending to be “eclectic”.
When I protested the poor quality in my room and requested to check out one day early from my reservation, the front desk person told me I could do so, and so I made a reservation at another hotel for the following night. Then the next morning when I went to check out, that very same person claimed otherwise and charged me. I’m still fighting it.

10/10

Exceptional

12 Apr 2026

Cristal

If you book a room at the Ala Mar Motel, the check in is at the Villa Rosa Inn which is like a 1-2 minute walk. Location has a very limited parking spaces but they do have additional parking in front of Villa Rosa Inn. There is no pool at this location but they do have a large balcony with couple of chairs and tables. If you are interested in the pool, the pool is located on Villa Rosa Inn. Ala Mar Motel is located just across the beach and it’s a like 15-20 minutes walk to the downtown Santa Barbara. Other than that this still a really good place to stay.

Family

6/10

Pleasant

10 Apr 2026

Tysha

Parking lot is very small so most of the time you need to find parking on the street. Pool and breakfast is located at the neighboring hotel

Partner

10/10

Exceptional

09 Apr 2026

Renae

It was a great pet friendly spot loved it!

Pet

2/10

Poor

22 Mar 2026

Yesenia

I went with my family of 5 and the room was very small. The main desk and pool is located in a whole other building. Attending is very poor and unhelpful. Breakfast is horrible, no good options. Photos that are uploaded are false, nothing like the experience. Very difficult to find parking. Room was missing many things. DO NOT RECOMMEND!

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Santana

The beach view from the couches on the huge palm tree lined sundeck was amazing! We could feel the ocean spray as baby seals frolicked in the gently breaking waves as they rolled across the shoreline.

Friends_and_family Friends

2/10

Poor

06 Mar 2026

kyle

Worst experience ever. For the price we paid we were given a room with no windows like all tye other rooms next to us and was like sleeping in the linen closet with graffiti on the bathroom wall, the tv didnt work,a teddy bear hook on the bathroom door. No soap or shampoo! Crack head meth head manager! She was high as a kite! I want my money back!

2/10

Poor

17 Feb 2026

Carolyn

Dirty rooms. No toilet paper. Inconvenient check in. Extra unexpected Fees for $131.26 after check out not listed on Expedia receipt. No response after 4 emails requesting a receipt explaining the extra fees. There are plenty of other places to stay.

10/10

Exceptional

16 Feb 2026

Maxwell

Love it, hidden gem.

6/10

Pleasant

21 Jan 2026

Billy

The location is great. Our room was a little run down. The bathroom door was really hard to shut because it was dragging on the floor. The fridge leaked some water. Advertised patio was just really a shared walkway for our room. Staff reached out on first day to check in which was nice but never responded when listed these issues.

Friends_and_family Family

8/10

Excellent

20 Jan 2026

Brian

Had to wait a winute for room. But all good therw after

2/10

Poor

18 Jan 2026

Sanjeev

Stayed in room 102. The AC and Microwave were not functional. The room was in a bad shape with the bathroom window broken. The front desk said they would bring in an electrician but never came. Sadly, I cannot recommend the hotel for the price it charges. A very poor state of affairs.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Mark

Beautiful place. Very nostalgic and exceptionally clean. Super friendly staff.

Leisure Family

4/10

Poor

09 Jan 2026

Louise

Room was not cleaned very well, the shower especially Very outdated appliances in breakfast area. Great location and looks nice outside but needs cleaning.

Leisure Family_with_children

4/10

Poor

02 Jan 2026

Jennifer

You have to check in to the hotel at the neighboring property, which is fine but there should have been instructions in the check in email to let you know. This property is a motel with an amazing location. The room was clean and was fine, nothing great, nothing terrible in our room 117. Worst thing- the shower didn’t work, only the tub and the water was cold. It was like taking a very cold sponge bath. Don’t think I would stay here again even with the great location.

8/10

Excellent

01 Jan 2026

Christopher

The receptionist Melody was fantastic despite how busy they were. Substantially understaffed, funky older motel that truthfully I went through and cleaned with a washcloth. However proximity to the beach, the great staff and just being in Santa Barbara makes it all worth while 👍

Leisure Self

2/10

Poor

30 Dec 2025

Tim

Our room did not match Expedia's property description. No microwave, no fridge, and heater clanked too loud to use. Also, there was no where to park. Shouldn't each room have a dedicated parking space? Horrible room. Friendly staff though.

10/10

Exceptional

29 Dec 2025

Matthew

awesome …get room 15!

4/10

Poor

29 Dec 2025

Shilpi

Moldy

2/10

Poor

25 Dec 2025

Rejeena

The tub was so dirty. You could see the black mold around the jets and tiles. Barely felt okay to shower in the tub let alone bathe in it.

Leisure Pet

6/10

Pleasant

23 Dec 2025

Nicholas

The room is decent, it looks like they did a makeover recently but the lights flicker and the main entry door is very hard to open. From 3-5am the upstairs neighbor sounded like they were doing and Irish dance and it was impossible to sleep. The key stopped working to enter the room and when we went to the main desk in the next building the door was locked and the phone number to reach someone had a full mailbox.

Partner

2/10

Poor

08 Nov 2025

Gary

Check in down the street at another hotel. No coffee in room, ice machine did not work, squeaky bed, sheets did not match with stains. For the exorbitant cost of over $500 per night don’t stay here, a motel 6 would have been better.

Partner

10/10

Exceptional

04 Nov 2025

Gregor

I took the train from the San Francisco Bay Area down to Santa Barbara for a getaway trip. Totally Spurt of the moment. I was delighted to stumble upon this hotel. It was so comfortable had such a nice vibe. Warm welcoming service. I'm enjoying the 'French country chic' ( with the Spanish twist:-) decor. I will definitely return here!

Self

6/10

Pleasant

20 Oct 2025

Sara

Staff was very accommodating and helpful, neighborhood was fine and very convenient but the bathroom had mold and very clear water damage throughout. Probably would not stay again.

Leisure Family

2/10

Poor

12 Oct 2025

Manuel

Issues

1 bathroom sink backed up, will not drain
2 no bathroom window screen, bug can get in.
3 shower ceilingpaint peeling bad
4 stains on shower wall, near bath window
5 door sticks, won't close easily

6 no proper power at plugs (constant) for my cpap machine and cell

7 pool patio furniture very dirty spider webs all over

8 pool missing tiles, dirty pool floor
Needs to be clraned by pool tech

9.no phone in rooms

10 they dont call back
After leaving message
They are not there at front desk.
No one

Paid $755 for 2 nights
Horrible place
Dont cone here or any of other properties they manage on same site

Leisure

4/10

Poor

05 Oct 2025

Machara

Let me start with what was great - Emily was amazing, helpful and knowledgeable about the area. She was the best!!! Also great the location - right on the beach, quick walk from the train.

The rooms are awful!! In need of a major upgrade, poorly maintained (some repairs that are needed would be simple, like replacing the showerhead, painting the walls). My group had four rooms and all were janky.

If I were to ever stay here again it would only be because of the service Emily provided (but I am not likely to stay here again)

8/10

Excellent

27 Sep 2025

Connie

Down fall was bathtub was not great. When jets was used water was dirty. So could not use

Leisure Partner

4/10

Poor

26 Sep 2025

Mila

The rooms were super old and very small.

4/10

Poor

24 Sep 2025

Laura

Would not recommend

2/10

Poor

16 Sep 2025

parviz

I received charges without explanation from property. I am disputing the charges. I cannot get anyone on the phone to respond to my questions.

Leisure Family

10/10

Exceptional

13 Sep 2025

Mikhail

Cozy vintage hotel next to the ocean, nice walk bun. Definitely five stars!

8/10

Excellent

06 Sep 2025

Noriko

It took long time to check in but otherwise everything was great! Great location, large clean room. easy access to nice restaurants and shopping.

Leisure Partner

6/10

Pleasant

16 Aug 2025

Nancy

The office is being run by staff at another hotel. It is impossible to query charges to bill after departure. There are no closets in the rooms. Not even a hook. No sound-proofing. Nice old tile throughout. Upper deck overlooking the ocean for all guests. Breakfast good but also at the other hotel up the street.

Leisure Partner

4/10

Poor

10 Aug 2025

Catherine

The parking lot is very tight and not adequate for the number of rooms. There is no staff on site and seemed understaffed. We had to wait long periods of time to get assistance with check-in, amenities, check-out (no staff available at that time). The floor turned our feet black within the first hour of being there. The shower would not drain so we had to space out showers and turn the water off between washing and rinsing. There was no counter space for toiletries or food prep. No storage for luggage. They had to take over the chairs as there was no floor space or closet. The a/c wouldn’t cool off the room during the day. The room was not stocked with enough towels for the number of guests (provided with 2 needed 4), no extra pillows 1 each. It was a tight space with 2 beds making it difficult to get around the room. The location is great-across from the beach and a block from State Street and near the harbor. I like that it included a fridge and microwave. The pool was at the next building (too cold for the adults) but we enjoyed the hot tub.

Leisure Family

6/10

Pleasant

07 Aug 2025

anatoliy

In hotel description states continental breakfast included but only cofe and sweets

8/10

Excellent

24 Jul 2025

Linda

Lovely Hotel. view of the beach, walking distance of shops etc. Easy parking. Checking in was slow and at neighbouring hotel, which was a little confusing.

2/10

Poor

17 Jun 2025

James

Nice place with a pretty view, the air conditioners did not cool off the room. Horrible sleep, it was hot and tried both of the different units. One was a wall unit and the other was a mini split. Both of them would not cool down the room.

Leisure Partner

2/10

Poor

14 Jun 2025

Sandra

Not like picture I got room with at but was dirty I had to clean my self there’s was a sitt

10/10

Exceptional

13 Jun 2025

James

Beautiful setting with gorgeous view, luxury touches, in pristine condition.

Leisure Self

2/10

Poor

09 Jun 2025

Leon

Needs to be rebuild

Partner

8/10

Excellent

02 Jun 2025

Timothy

Nice location.

Partner

2/10

Poor

19 Apr 2025

Verified traveler

Awful terrible place

Way overstated the accommodations at this hotel. What is not disclosed is it has not been updated since maybe the 80s- furniture was broken, mattresses old, linens etc threadbare. The only new thing in the room was the tv. Pool? In the next door hotel. Check in? No check in on site, next door? Weird. Breakfast? Defrosted soggy bagels and pastries. Not one redeeming quality except for the location, which is why they are still in business. Oh and construction in the room next door sounded like the drill was going to come through the wall. Just awful.

Friends_and_family Family

10/10

Exceptional

16 Apr 2025

jeffrey

Very cool place. Melody was a delight.

Friends_and_family Family

2/10

Poor

12 Apr 2025

Nicole

pictures not like on expedia! a motel not a hotel! disgusting, unclean, dirt everywhere, toilet had crap from prior guest, candy on floor, no blankets, window on top of side of bed and shutters never cleaned, cobwebs everywhere, rude check in (done on property across street!), floor unsafe, half used toilet paper roll on toilet (no TP holder), half used dirty dial soap bottle on sink (no vanity), chunks of cement on floor , paint all over things on celing and room, check in gave our room key to someone else who came in our room and then apolgized, check in was rude and dirty too

Leisure Family

10/10

Exceptional

10 Apr 2025

Sean

More than we expected!

Our room was perfect. From the cobblestone flooring to the decor and furniture, it really makes you comfortable
All the amenities for a night in Santa Barbara.

Partner

10/10

Exceptional

10 Apr 2025

Tiffany

The location in relation to the train station and the beach is spectacular. The neighborhood is late-night-walking to the hotel, very friendly. There were multiple families walking with us down the street to other hotels/hostels after our midnight arrival on Amtrak

Self

4/10

Poor

13 Mar 2025

Verified traveler

Well, at least you can see the beach

I don't like to be negative -- this place could be really nice, but it needs some work. The main problem was that the toilet was not properly attached to the floor, and it leaked. Beyond that, I would have liked to have a coffee maker, a closet with hangers, and a comfortable chair or two; and my gal would have liked to have a hair dryer. But the bed was comfortable, and we slept well. Otherwise, I would have given it a rating of 1 star.

Partner

2/10

Poor

06 Feb 2025

Stephen

Decided to book for my wife's birthday, a little last minute but the went with the best room available. Once we entered, we noticed the AC wasn't working fans broken and the bathroom fan not working. The bed was on the wrong size frame and held together with exposed woodscrews. While there were ocean view, you could hardly see out of the window because of how dirty and failed it was.
I brought up the AC and fan fixes needed, every day while being told they would be right on it. Nothing ever got resolved. Very disappointed in my stay!

Leisure Partner

6/10

Pleasant

06 Feb 2025

Matt

Older hotel and it shows. Beat up like an old house.

Leisure Self

2/10

Poor

20 Jan 2025

jessica

First off the office was closed and to check in you had to go next door to villa de Rosa. Second there was a charge of $25 that was supposedly not covered in the Expedia cost which I don’t understand. Third the room we were put in was #109 which took us 15 mins to find because no where does it say 109. We were lost looking for it. So we randomly used our keys to open a random door and it worked. Then the up stairs neighbors or guest were walking around non stop we couldn’t sleep. This motel was not up to par. It should not be bookable on Expedia. The only good thing is they allowed us to park before check in time. We chose to do this because of the very limited parking. I will not stay here again and I recommend you skip this location.

Leisure Partner

2/10

Poor

03 Jan 2025

Verified traveler

When I booked, price said included all taxes and fees. But checking in they charged me an extra $30 fee

Breakfast was a joke.

Friends_and_family Family

6/10

Pleasant

29 Dec 2024

SANDRA

My husband and I stayed 2 nights while exploring Santa Barbara. Very convenient to the harbor and State Street, with its fabulous dining. Parking in the lot can be a challenge but street parking is available. Check-in was at the lobby of the hotel next door for some reason. The hostess was nice but I don’t think she ever made eye contact with me. Our room was quaint with the 2 queen beds as requested. I didn’t have a very comfy bed (I used 2 pillows which were both pretty flat) but husband was fine in his bed. Amenities were limited - shampoo/conditioner/lotion and one small round of soap in the bathroom. Refrigerator, small microwave, ice bucket with 2 plastic cups. I wish I could’ve opened the bathroom window to let steam from our showers out (no fan) but it appeared to have been permanently locked. All in all we would stay again just for the convenient location but it is pretty no frills.

Leisure Partner