Ala Mar By The Sea

United States , Santa Barbara Area - CA
SANTA BARBARA, 102 West Cabrillo Blvd
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100 reviews shown

2/10

Poor

06 Mar 2026

kyle

Worst experience ever. For the price we paid we were given a room with no windows like all tye other rooms next to us and was like sleeping in the linen closet with graffiti on the bathroom wall, the tv didnt work,a teddy bear hook on the bathroom door. No soap or shampoo! Crack head meth head manager! She was high as a kite! I want my money back!

2/10

Poor

17 Feb 2026

Carolyn

Dirty rooms. No toilet paper. Inconvenient check in. Extra unexpected Fees for $131.26 after check out not listed on Expedia receipt. No response after 4 emails requesting a receipt explaining the extra fees. There are plenty of other places to stay.

10/10

Exceptional

16 Feb 2026

Maxwell

Love it, hidden gem.

6/10

Pleasant

21 Jan 2026

Billy

The location is great. Our room was a little run down. The bathroom door was really hard to shut because it was dragging on the floor. The fridge leaked some water. Advertised patio was just really a shared walkway for our room. Staff reached out on first day to check in which was nice but never responded when listed these issues.

Friends_and_family Family

8/10

Excellent

20 Jan 2026

Brian

Had to wait a winute for room. But all good therw after

2/10

Poor

18 Jan 2026

Sanjeev

Stayed in room 102. The AC and Microwave were not functional. The room was in a bad shape with the bathroom window broken. The front desk said they would bring in an electrician but never came. Sadly, I cannot recommend the hotel for the price it charges. A very poor state of affairs.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Mark

Beautiful place. Very nostalgic and exceptionally clean. Super friendly staff.

Leisure Family

4/10

Poor

09 Jan 2026

Louise

Room was not cleaned very well, the shower especially Very outdated appliances in breakfast area. Great location and looks nice outside but needs cleaning.

Leisure Family_with_children

4/10

Poor

02 Jan 2026

Jennifer

You have to check in to the hotel at the neighboring property, which is fine but there should have been instructions in the check in email to let you know. This property is a motel with an amazing location. The room was clean and was fine, nothing great, nothing terrible in our room 117. Worst thing- the shower didn’t work, only the tub and the water was cold. It was like taking a very cold sponge bath. Don’t think I would stay here again even with the great location.

8/10

Excellent

01 Jan 2026

Christopher

The receptionist Melody was fantastic despite how busy they were. Substantially understaffed, funky older motel that truthfully I went through and cleaned with a washcloth. However proximity to the beach, the great staff and just being in Santa Barbara makes it all worth while 👍

Leisure Self

2/10

Poor

30 Dec 2025

Tim

Our room did not match Expedia's property description. No microwave, no fridge, and heater clanked too loud to use. Also, there was no where to park. Shouldn't each room have a dedicated parking space? Horrible room. Friendly staff though.

10/10

Exceptional

29 Dec 2025

Matthew

awesome …get room 15!

4/10

Poor

29 Dec 2025

Shilpi

Moldy

2/10

Poor

25 Dec 2025

Rejeena

The tub was so dirty. You could see the black mold around the jets and tiles. Barely felt okay to shower in the tub let alone bathe in it.

Leisure Pet

6/10

Pleasant

23 Dec 2025

Nicholas

The room is decent, it looks like they did a makeover recently but the lights flicker and the main entry door is very hard to open. From 3-5am the upstairs neighbor sounded like they were doing and Irish dance and it was impossible to sleep. The key stopped working to enter the room and when we went to the main desk in the next building the door was locked and the phone number to reach someone had a full mailbox.

Partner

2/10

Poor

08 Nov 2025

Gary

Check in down the street at another hotel. No coffee in room, ice machine did not work, squeaky bed, sheets did not match with stains. For the exorbitant cost of over $500 per night don’t stay here, a motel 6 would have been better.

Partner

10/10

Exceptional

04 Nov 2025

Gregor

I took the train from the San Francisco Bay Area down to Santa Barbara for a getaway trip. Totally Spurt of the moment. I was delighted to stumble upon this hotel. It was so comfortable had such a nice vibe. Warm welcoming service. I'm enjoying the 'French country chic' ( with the Spanish twist:-) decor. I will definitely return here!

Self

6/10

Pleasant

20 Oct 2025

Sara

Staff was very accommodating and helpful, neighborhood was fine and very convenient but the bathroom had mold and very clear water damage throughout. Probably would not stay again.

Leisure Family

2/10

Poor

12 Oct 2025

Manuel

Issues

1 bathroom sink backed up, will not drain
2 no bathroom window screen, bug can get in.
3 shower ceilingpaint peeling bad
4 stains on shower wall, near bath window
5 door sticks, won't close easily

6 no proper power at plugs (constant) for my cpap machine and cell

7 pool patio furniture very dirty spider webs all over

8 pool missing tiles, dirty pool floor
Needs to be clraned by pool tech

9.no phone in rooms

10 they dont call back
After leaving message
They are not there at front desk.
No one

Paid $755 for 2 nights
Horrible place
Dont cone here or any of other properties they manage on same site

Leisure

4/10

Poor

05 Oct 2025

Machara

Let me start with what was great - Emily was amazing, helpful and knowledgeable about the area. She was the best!!! Also great the location - right on the beach, quick walk from the train.

The rooms are awful!! In need of a major upgrade, poorly maintained (some repairs that are needed would be simple, like replacing the showerhead, painting the walls). My group had four rooms and all were janky.

If I were to ever stay here again it would only be because of the service Emily provided (but I am not likely to stay here again)

8/10

Excellent

27 Sep 2025

Connie

Down fall was bathtub was not great. When jets was used water was dirty. So could not use

Leisure Partner

4/10

Poor

26 Sep 2025

Mila

The rooms were super old and very small.

4/10

Poor

24 Sep 2025

Laura

Would not recommend

2/10

Poor

16 Sep 2025

parviz

I received charges without explanation from property. I am disputing the charges. I cannot get anyone on the phone to respond to my questions.

Leisure Family

10/10

Exceptional

13 Sep 2025

Mikhail

Cozy vintage hotel next to the ocean, nice walk bun. Definitely five stars!

8/10

Excellent

06 Sep 2025

Noriko

It took long time to check in but otherwise everything was great! Great location, large clean room. easy access to nice restaurants and shopping.

Leisure Partner

6/10

Pleasant

16 Aug 2025

Nancy

The office is being run by staff at another hotel. It is impossible to query charges to bill after departure. There are no closets in the rooms. Not even a hook. No sound-proofing. Nice old tile throughout. Upper deck overlooking the ocean for all guests. Breakfast good but also at the other hotel up the street.

Leisure Partner

4/10

Poor

10 Aug 2025

Catherine

The parking lot is very tight and not adequate for the number of rooms. There is no staff on site and seemed understaffed. We had to wait long periods of time to get assistance with check-in, amenities, check-out (no staff available at that time). The floor turned our feet black within the first hour of being there. The shower would not drain so we had to space out showers and turn the water off between washing and rinsing. There was no counter space for toiletries or food prep. No storage for luggage. They had to take over the chairs as there was no floor space or closet. The a/c wouldn’t cool off the room during the day. The room was not stocked with enough towels for the number of guests (provided with 2 needed 4), no extra pillows 1 each. It was a tight space with 2 beds making it difficult to get around the room. The location is great-across from the beach and a block from State Street and near the harbor. I like that it included a fridge and microwave. The pool was at the next building (too cold for the adults) but we enjoyed the hot tub.

Leisure Family

6/10

Pleasant

07 Aug 2025

anatoliy

In hotel description states continental breakfast included but only cofe and sweets

8/10

Excellent

24 Jul 2025

Linda

Lovely Hotel. view of the beach, walking distance of shops etc. Easy parking. Checking in was slow and at neighbouring hotel, which was a little confusing.

2/10

Poor

17 Jun 2025

James

Nice place with a pretty view, the air conditioners did not cool off the room. Horrible sleep, it was hot and tried both of the different units. One was a wall unit and the other was a mini split. Both of them would not cool down the room.

Leisure Partner

2/10

Poor

14 Jun 2025

Sandra

Not like picture I got room with at but was dirty I had to clean my self there’s was a sitt

10/10

Exceptional

13 Jun 2025

James

Beautiful setting with gorgeous view, luxury touches, in pristine condition.

Leisure Self

2/10

Poor

09 Jun 2025

Leon

Needs to be rebuild

Partner

8/10

Excellent

02 Jun 2025

Timothy

Nice location.

Partner

2/10

Poor

19 Apr 2025

Verified traveler

Awful terrible place

Way overstated the accommodations at this hotel. What is not disclosed is it has not been updated since maybe the 80s- furniture was broken, mattresses old, linens etc threadbare. The only new thing in the room was the tv. Pool? In the next door hotel. Check in? No check in on site, next door? Weird. Breakfast? Defrosted soggy bagels and pastries. Not one redeeming quality except for the location, which is why they are still in business. Oh and construction in the room next door sounded like the drill was going to come through the wall. Just awful.

Friends_and_family Family

10/10

Exceptional

16 Apr 2025

jeffrey

Very cool place. Melody was a delight.

Friends_and_family Family

2/10

Poor

12 Apr 2025

Nicole

pictures not like on expedia! a motel not a hotel! disgusting, unclean, dirt everywhere, toilet had crap from prior guest, candy on floor, no blankets, window on top of side of bed and shutters never cleaned, cobwebs everywhere, rude check in (done on property across street!), floor unsafe, half used toilet paper roll on toilet (no TP holder), half used dirty dial soap bottle on sink (no vanity), chunks of cement on floor , paint all over things on celing and room, check in gave our room key to someone else who came in our room and then apolgized, check in was rude and dirty too

Leisure Family

10/10

Exceptional

10 Apr 2025

Sean

More than we expected!

Our room was perfect. From the cobblestone flooring to the decor and furniture, it really makes you comfortable
All the amenities for a night in Santa Barbara.

Partner

10/10

Exceptional

10 Apr 2025

Tiffany

The location in relation to the train station and the beach is spectacular. The neighborhood is late-night-walking to the hotel, very friendly. There were multiple families walking with us down the street to other hotels/hostels after our midnight arrival on Amtrak

Self

4/10

Poor

13 Mar 2025

Verified traveler

Well, at least you can see the beach

I don't like to be negative -- this place could be really nice, but it needs some work. The main problem was that the toilet was not properly attached to the floor, and it leaked. Beyond that, I would have liked to have a coffee maker, a closet with hangers, and a comfortable chair or two; and my gal would have liked to have a hair dryer. But the bed was comfortable, and we slept well. Otherwise, I would have given it a rating of 1 star.

Partner

2/10

Poor

06 Feb 2025

Stephen

Decided to book for my wife's birthday, a little last minute but the went with the best room available. Once we entered, we noticed the AC wasn't working fans broken and the bathroom fan not working. The bed was on the wrong size frame and held together with exposed woodscrews. While there were ocean view, you could hardly see out of the window because of how dirty and failed it was.
I brought up the AC and fan fixes needed, every day while being told they would be right on it. Nothing ever got resolved. Very disappointed in my stay!

Leisure Partner

6/10

Pleasant

06 Feb 2025

Matt

Older hotel and it shows. Beat up like an old house.

Leisure Self

2/10

Poor

20 Jan 2025

jessica

First off the office was closed and to check in you had to go next door to villa de Rosa. Second there was a charge of $25 that was supposedly not covered in the Expedia cost which I don’t understand. Third the room we were put in was #109 which took us 15 mins to find because no where does it say 109. We were lost looking for it. So we randomly used our keys to open a random door and it worked. Then the up stairs neighbors or guest were walking around non stop we couldn’t sleep. This motel was not up to par. It should not be bookable on Expedia. The only good thing is they allowed us to park before check in time. We chose to do this because of the very limited parking. I will not stay here again and I recommend you skip this location.

Leisure Partner

2/10

Poor

03 Jan 2025

Verified traveler

When I booked, price said included all taxes and fees. But checking in they charged me an extra $30 fee

Breakfast was a joke.

Friends_and_family Family

6/10

Pleasant

29 Dec 2024

SANDRA

My husband and I stayed 2 nights while exploring Santa Barbara. Very convenient to the harbor and State Street, with its fabulous dining. Parking in the lot can be a challenge but street parking is available. Check-in was at the lobby of the hotel next door for some reason. The hostess was nice but I don’t think she ever made eye contact with me. Our room was quaint with the 2 queen beds as requested. I didn’t have a very comfy bed (I used 2 pillows which were both pretty flat) but husband was fine in his bed. Amenities were limited - shampoo/conditioner/lotion and one small round of soap in the bathroom. Refrigerator, small microwave, ice bucket with 2 plastic cups. I wish I could’ve opened the bathroom window to let steam from our showers out (no fan) but it appeared to have been permanently locked. All in all we would stay again just for the convenient location but it is pretty no frills.

Leisure Partner

8/10

Excellent

28 Dec 2024

Melissa

The location is excellent and the second floor patio has a great view. This old hotel has some beautiful details like tile floors and nice tile work in the bathroom. However, it’s clear they are relying on the location to sell the place and not bothering much with upkeep and service.

Check-in was frustrating. We checked in on-line as requested, including giving a digital copy of a driver’s license which seemed like an invasion of privacy. When we arrived to actually check after dark (a few minutes ahead of when we had said we would), there was no sign of life at the office and a sign I could barely make out in the dark said to check in at the Villa Rosa hotel next door. This hotel had no obvious entrance but all the doors were locked. Knocking didn’t work and neither did calling the number on the door. I had to pound on a door to be let in. The desk clerk was clearly overwhelmed dealing with unhappy guests who needed things (towels, TV remotes, a new room because their first one had no glass in the window) so we had to wait to check in. Once in our room we found it clean and the windows all had glass. But the bathroom doorknob kept falling off, almost trapping me in the bathroom once. And the TV remote had no batteries so the TV couldn’t be used. By this time it was late and it seemed like too much trouble to rouse the clerk from next door to get batteries so we just went to bed.

However, waking up to a beautiful view of the sunrise over the water made up for it all.

Leisure Family

4/10

Poor

29 Nov 2024

Jordyn

I had higher expectations for this stay. The floors in our room were dirty and we had a broken window in the bathroom. There was a man standing out by our window in the morning trying to get back into his room. Not a hotel problem but speaks to the locals. Our room details stated there was a jetted hot tub. It’s a standard bath tub with a couple jets. I liked how close this hotel was located to the wharf and downtown state street. We made the best of our trip but I would not stay here again for the price.

Leisure Family

8/10

Excellent

08 Oct 2024

Deborah

Because it was off-season, I had to go next door to check in. There was no one to call at midnight when the neighbor was having an argument - someone locked out and angry. Otherwise, the room was lovely.

Business_and_leisure Self

6/10

Pleasant

07 Oct 2024

nancy

expedia dont notice me about this motel charge 28.50 for use credit card to pay a deposit
and the room smell too much a tobacco

Leisure Family

6/10

Pleasant

28 Sep 2024

Verified traveler

N/A

Leisure Partner

10/10

Exceptional

10 Sep 2024

john

Beautiful view of the ocean and the pier. Santa Barbara is a beautiful city

Leisure Partner

10/10

Exceptional

27 Aug 2024

Allan

Thanks for the wonderful stay at your hotel. A special thank you to Laura. I had left my I.D. in the room and Laura tracked me down and sent my I.D. back to me. Thats above and beyond customer service. I look forward to a return visit there.

Leisure

8/10

Excellent

27 Jun 2024

Omar

I should probably be ok at staying at this property if it wasn't for the feeling of have being tricked on getting into their restaurant with some discount tickets given at check-in. The restaurant is a rip-off with over priced drinks and food.

Leisure Family

10/10

Exceptional

19 Jun 2024

James

Staff was wonderful. Beautiful property.

Partner

6/10

Pleasant

17 Jun 2024

Ron

The office to check in to Alamar is not discoverable - and in fact as a different hotel next door. There was no signs mentioning this, so we had to ask the construction crew.
Also, the construction crew took up several of the few available parking sopts, and got to work pretty early in the morning. Not a great way to wake up.
All in all, this is a lovely place, but unfortunately being there during construction made our experience not stellar.
Also, like there was a pirate living somewhere on the property. He spent a good deal of time hollering and smoking weed through an apple which he left for all to use on the terrace.
So strange to have such a high potential property and such an ... \"interesting\" experience.

Leisure Family

6/10

Pleasant

16 Jun 2024

Ajay

It was just ok. Bare necessities. But receptionist was very nice.

Leisure Family

2/10

Poor

13 Jun 2024

Paula

Terrible

One of the worst hotels I have ever stayed in! Room was very dirty and dusty. Beds were not comfortable. Don’t waste your money!

Friends_and_family Family

8/10

Excellent

08 Jun 2024

Karen

Late spring stay

The location is perfect and that’s what we needed. The hotel and the rooms were fine but could be cleaner and could use some updates.

Friends_and_family Family

2/10

Poor

03 Jun 2024

Tim

No front desk no phones in the room 12 o’clock. Neighbors have a party till four in the morning. Dry throughout the hotel mold in our bathroom on the ceiling big patches of mold we should’ve bolted from this place, but I already paid through Hotels.com. The balcony looks like it’s ready to fall down. I’m going to call the city and complain. feces residue in the toilet when we arrived

Partner

2/10

Poor

31 May 2024

Timothy

Skid row would be cleaner in LA. Lots of mold in the room.

Leisure Partner

2/10

Poor

27 May 2024

Christine

Do not stay here. Dangerous and hazards everywhere in the room- things broken, things missing, we had a leak in our room (which we told person at front desk and they didn’t do anything). No one was ever at the front desk to help. The location of the hotel was great, but that was the only thing pleasant about this hotel. I wish I would’ve read the other reviews before staying here.

Leisure Family_with_children

10/10

Exceptional

06 May 2024

Marilee

Great location!

Leisure Self

6/10

Pleasant

02 May 2024

Mike

Run down, but right in the heart of everything..

Leisure Friends

8/10

Excellent

29 Apr 2024

Valerie

Bring ear plugs if you wanna get some sleep it gets pretty noisy. But besides the noise everything els was great.

Business_and_leisure Partner

2/10

Poor

21 Apr 2024

Verified traveler

Don’t stay there

I am a very well seasoned traveler and this is probably no this is the worst place. I’ve ever stayed. It was dirty. The beds were so uncomfortable and squeaky and slumped in the middle. There was no closets to hang anything just too big dresser drawers. The lighting Was pretty much nonexistent. There was a light fixture, but it didn’t have two bulbs in it and there was no light switch to turn it on anyway. The other light flickered. When we arrived, there were no toiletry items I had to request them after I had complained on my arrival comments. The place was very dirty. In fact we found somebody else’s socks and room key in the room still. It seems great. You’re right next to the beach but extremely noisy, and I would rather walk to the beach farther than this place again. Also extremely overpriced.

Friends_and_family Family

2/10

Poor

14 Apr 2024

Svetlana

Horrible service, room condition

Leisure Family

2/10

Poor

14 Apr 2024

Irina

Very old, all equipment wasn’t work. In the morning at 8 :30am on 4/14/24 nobody was at concierge desk. We were unable to make check out. Just left a keys. Food for Continental breakfast on Saturday 4/13/24 finished at 8:30 am. I will never use this hotel again and definitely will not recommend it.

Leisure Family

8/10

Excellent

05 Apr 2024

Juan L

The bathroom door didn’t close and there a male African American knocking on some of the doors. We were leaving the next morning, so I didn’t think anything of it at the time.

10/10

Exceptional

02 Apr 2024

Erika

Great Stay!

We were greeted by the most helpful and pleasant front office staff named Christina at the Villa Rosa Inn. Apparently Ala Mar is owned by Villa Rosa Inn and I think the owners also run the one across the street too. Christina was quick and efficient, yet friendly and sweet. Our room 104 at Ala Mar by the Sea was comfortable and clean. We could tell they are in the process of updating some of the door frames. Ours was a beautiful Spanish style door. Christina let us know that we were welcomed to join the Villa Rosa Inn for breakfast and happy hour. The fireplace and seating area at Villa Rosa Inn was quaint and comfortable as well. We felt welcomed by the staff at Villa Rosa Inn, as we hung out there a few times during the rain this past weekend. All in all I will stay at the Ala Mar by the Sea again. It was such a great deal for a place directly across from the ocean!!

2/10

Poor

01 Apr 2024

ANTHONY

Property was old, toilet smelled of urine, the door to the unit wasn't sealed properly. in a nutshell, it was a dump

Leisure Partner

4/10

Poor

30 Mar 2024

Ronald

The location is great. The hotel itself clean, but not well maintained. We were on the second floor, the balcony sags in many places, the roof above in certain areas looks like it’s coming down. Burned out lightbulbs in the bathroom, toilet cover cracked, poor water pressure, shower head leaks and sprays water sideways. Couple of homeless people hang out on the sidewalk and plug their phones in next to the ice machine. Free breakfast was at the hotel next door, much better shape, but the breakfast was way on the cheap side. The place needs a total restoration to regain its prior beauty.

Leisure Family

8/10

Excellent

24 Mar 2024

Suzanne

The room was fine except for not having AC. I went to get something out of my car and there were several homeless peopl sleeping on the steps.

Leisure

10/10

Exceptional

18 Mar 2024

Raul

I like everything thanks

Business_and_leisure Family

8/10

Excellent

05 Mar 2024

SUSAN

This place was unexpectedly fun. Though older and not in the least sterile it exudes charm and character. The Villa Rose is a true gem in the heart of the Santa Barbara beach scene. I could have easily and happily stayed there several more days!

Leisure Partner

6/10

Pleasant

04 Mar 2024

Verified traveler

Nice, but not again.

It was ok. The breakfast ran out early. I requested clean towels during our stay and I had to actual go get them as they never brought them. There was broken glass in the parking lot that was not cleaned up.

Friends_and_family Family

8/10

Excellent

02 Mar 2024

JANET

There were no closets in my room

Leisure Friends

4/10

Poor

22 Feb 2024

David

That was without a doubt the noisiest room I have ever stayed in. The guests above us started having a party at 2AM that lasted till 4 AM, with noise continuing sporadically afterward.

Leisure Family

8/10

Excellent

22 Feb 2024

Marleen

The place was nice and clean access to the beach is great.

Leisure Partner

8/10

Excellent

17 Feb 2024

Sherb

Property could use some additional maintenance. The location is perfect for going to the beach and wharf. The staff is great. We picked out our room with early arrival and were satisfied.

10/10

Exceptional

13 Feb 2024

Meghan

Awesome motel

I love staying here when I come to Santa Barbara!

Self

10/10

Exceptional

13 Feb 2024

Elena

Character, garden with pool and hot tub

Leisure Partner

2/10

Poor

11 Feb 2024

Nicholas

1. Stains on the bed sheets
2. Pillow cases were waxy/greasy
3. Mold in the window sill near the bathroom.
4. Windows didn't stay up
5. Food debris from previous people on counter
6. Hotel host was not attending front desk upon arrival. Waited 30 mins for her to show up.
7. Patched hole on the bottom of the hot tub which was degrading resulting in little bits of plastic debris that floated in the water

6/10

Pleasant

11 Feb 2024

Kathryn

Apparently facility is not smoke-free, only the rooms. Which meant that the drug-dealing family in the room next door (who seemed to have been living there for a while) were free to smoke right outside our room all night long. I asked the front desk about it (as in, with other rooms available, why put anyone right next to them) and was told that the manager would speak to the smokers: “they will understand”. And they didn’t smoke the second night. They just talked and whistled for their dogs and moved furniture until almost 2a.m.

Leisure Friends

10/10

Exceptional

02 Feb 2024

Cole

The lobby and pool area were relaxing and unique. The room was clean and quiet. The staff was friendly.

Business Self

10/10

Exceptional

26 Jan 2024

Augusto

Amazing!!! location is perfect food is at walking distance and the staff is very friendly I highly recommend

Friends_and_family Family

4/10

Poor

16 Jan 2024

Verified traveler

Locking windows - included amentity? No.

I am not one to leave reviews good or bad but there were some things that were unsettling. I guess if you visit in the offseason you don't get anyone onsite. Someone broke into our room at 4am because our windows didn't lock. Straight up put his head into our room from the window. Of course we couldn't get a hold of anyone to make sure this dude doesn't continue his noisy exploration of the property because there is no one on site. Front desk moved us the next morning to another hotel under same management but would not comp our terrible night. As much as I wanted to like this place, I would not stay again.

Partner

10/10

Exceptional

14 Jan 2024

Ron

Staff was very nice and accommodating. Great location with many things to look at. The room we had was spacious and all were very unique. The entire place was very unique and beautiful to see. The complimentary breakfast and snacks/wine were delicious.

Leisure Family_with_children

6/10

Pleasant

14 Jan 2024

Bryan

OK place. Quiet. Two criticisms: 1) I arrived at 3:30. No one at reception and there was a line. I waited until 3:50, left, came back around 4:20 and receptionist was back.Check in OK after that. 2) Breakfast area very crowded.

4/10

Poor

28 Dec 2023

Herman Alberto Galindo

Close to points of interest in the city

Leisure Partner

10/10

Exceptional

26 Dec 2023

izabeLLa gLoria

hello. room stay is antique experience, which is fine with me. unfortunately there was no remote for TV & no receptionist to call after 9 p.m.
very nice & cozy stay

Leisure Self

2/10

Poor

22 Dec 2023

YUCHUAN

Description said ocean view, actually no view, window is facing parking lot, bed was dirty

Leisure

4/10

Poor

06 Dec 2023

Heather

Needs to be updated. Random man knocking on doors asking for money, car rides and lighters.

Leisure Friends

4/10

Poor

04 Dec 2023

joseph

Night staff at front desk was a complete buffoon! Did not know how to perform his job in any way.

Leisure Family

2/10

Poor

26 Nov 2023

Armando

Location of property is great. Room was dirty when we were issued room. There was one lady working desk. She was doing everything she could to make things work but seemed a bit overwhelmed. She worked to give us a new room. Older facility. Needs a fresh overhaul. Still has a very run down motel feel with a wanna be boutique style. Continental breakfast was running late. Same lady was handling everything from day before. Came about 10 minutes prior to serving time and was rushing to get items placed out and simultaneously checking out customers. Can't blame the lady, poor ownership on this place.

Leisure Family_with_children

8/10

Excellent

23 Nov 2023

Dennis

It was a really cute, well-maintained property. Conveniently located, right next to the beach. I'd definitely stay there again.

Leisure Pet

2/10

Poor

23 Nov 2023

Boontiva

I try to check in around 8.40 pm., no front desk avaliable at all only small paper showed walk to next door at villa rosa to check in.
After i walked there no one there either. Who ever work at front She left her phone number on the desk showed she was away for a few moment. I called her around 8.50 pm and she said she will be back in 8 mins but finally she showed up around 9.11 pm. I end up waited for her about 20 mins after she checked all of the information she said i have to pay extra fee around 29 buck on top of what ever i paid online thru hotel.com app Cuz it not cover blah blah blah. So i just gave her a card to rung it. Cuz am so drained i need to sleep.

Second, i booked king bed with ocean viewed, it cost more online but no point to get it because i got room on first floor facing parking lot. I have see nothing only cars.
so disappointed.

Third, room was small not that clean, i found small bugs and spider inside, nosy vintage spring mattress that make super lound noise, broken toilet that keep water running all night broken second door lock, disco flashing light bulb and no closet no place to hang any cloths at all.

Stay away from this place.
better go where else.

Overall worse of the worse experienced.

Leisure Friends

8/10

Excellent

23 Nov 2023

Ricky

Friendly staff

2/10

Poor

13 Nov 2023

Mary J.

Location 5, rest was a 0!

The only positive thing about this hotel was the location, The office was in the hotel next to it and we were never notified until we showed up with a note on the door. Office was suppose to be 24/7. Couldn't get ahold of them by phone and they didn't respond to text for several hours. Breakfast wasn't ready when said and was horrible when it was. No coffeemaker in the room, not even a cup to use to brush your teeth. No bath mat.

Friends_and_family Friends

2/10

Poor

06 Nov 2023

Fernando

Property is in a prime central location! Unfortunately the property is in horrible conditions and not safe at night! Can never find anyone that works there and many many other issues…needless to say that will never stay there again and will pass the word to others.

Business_and_leisure Family