Name: Mar Monte Hotel - The Unbound Collection By Hyatt
Address: 1111 East Cabrillo Blvd, Santa Barbara, 93103, US

Mar Monte Hotel - The Unbound Collection By Hyatt

Santa Barbara Area - CA · United States

1111 East Cabrillo BlvdView location

100 reviews shown

10/10

Exceptional

24 Jul 2026

Leticia

Amazing and breath taking view

10/10

Exceptional

23 Jul 2026

Marco

Great location and amenities

10/10

Exceptional

20 Jul 2026

Megan

Loved our stay. Loved our room. Loved the views!

Family

10/10

Exceptional

14 Jul 2026

Sally

The breakfast was incredible and hot never cold . I would highly recommend any time. I would definitely come again.

Family

10/10

Exceptional

14 Jul 2026

Justin

We enjoyed our stay.

10/10

Exceptional

13 Jul 2026

Mila

The Mar Monte Hotel team provided me with an excellent customer experience. I was able to check in about an hour early, and enjoyed every minute of my stay. My room door was left open by housekeeping on my one full day; nothing was missing but I reported it to the front desk team as an fyi and they were incredibly gracious and accountable. Honestly, the accountability was impressive and ultimately why I would recommend Mar Monte Hotel to anyone looking for a beachside stay in Santa Barbara. Yes, the location is convenient and the amenities are lovely. That was my draw; but I will return because I trust the team.

Self

10/10

Exceptional

13 Jul 2026

Carolina

An amazing place to stay especially solo! I had a wonderful weekend, staff was amazing and so nice! The room with balcony was so amazing!

Self

6/10

Pleasant

05 Jul 2026

Debbie

The location is great! The only complaint is that the room was very noisy. It sounded like the HVAC was rattling all night.

2/10

Poor

03 Jul 2026

Ofelia

The rooms smell like pee.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Nitin

We stayed in a Corner Premium view room. For a room with high fees, we expected to have a good shower head. Bathroom floor was soapy, once you come out of shower then someone can slip. Our 3 y.o kid slipped once and fortunately kid was good.

Apart from above two issues, everything was very good!!

Family_with_children

6/10

Pleasant

24 Jun 2026

Edward

The hotel was okay but

10/10

Exceptional

21 Jun 2026

Dipti

We will be back. Great service.

Family_with_children

8/10

Excellent

21 Jun 2026

Simrat

Had a fun stay at Mar Monte…the only inconvenience was the wash basin in the room and only one mirror. Would be helpful to have another one in the washroom. Also the Aircon was very noisy. But overall an excellent location and beautiful property.

Family_with_children

6/10

Pleasant

19 Jun 2026

Kristin

For a four star hotel and a Hyatt property, we were disappointed.

On one hand, both the staff and view were very nice.

On the other hand this is a very family-friendly hotel: The areas that were packed and filled with SCREAMING kids and their nonchalant parents: the breakfast restaurant, the pool area, the lovely outdoor lobby seating area, the hallways and rooms above and across from us.

Honestly, if you are wanting a “Couples Weekend” this is not your hotel.

The location is across a busy street from the beach with a children’s play zone. Again, if you have children - this is your place. It is walking distance to the actual sand, a bunch of good restaurants, Stearns Wharf, and the zoo in the other direction.

Although we were told it was a non-smoking property, our building and room reeked of smoke and tons of air freshener to cover it up. The rooms were just fine, we just felt like we were at an elementary school. But with smoking. (?)

Partner

6/10

Pleasant

17 Jun 2026

Tamara

a gal at the desk took a take home order and put it in the fridge and said it would be fine overnight, When I went to pick it up no one could find it. Very frustrating It was. $28 order from Tre Lun in Monticeto

Friends

10/10

Exceptional

09 Jun 2026

Andrew

We had a pleasurable stay at Mar Monte. Staff greeted us kindly and the check-in process was quick. I drove our Tesla EV and inquired about using the charger, but because I declined the valet service, he denied my request. This needs to be better explained in the literature regarding the resort fee. Morning coffee and tea was great. Didn't have time to use the pool. We had a double room for 4 of us, but because the furniture was so large, our suitcases had to be on the floor. Smaller furniture may have helped, but we managed over the inconvenience.

8/10

Excellent

08 Jun 2026

Ani

Pool and jacuzzi closed for whatever reason 24 hrs so that was a bummer. It was quite expensive for the long weekend so I would have thought they would have comped guests with something.

Family

6/10

Pleasant

08 Jun 2026

Lizette

Food at the hotel was not good - I ordered three sperate times and each time the food was tasteless and the coffee was not good. Was cold (at the lobby) and also at the pool deck. Lobby needed a good vacuuming. Also, i paid $550 for a room looking at the beach and the patio / balcony we had and furniture was not swept or cleaned to sit on. This hotel is at best a 3-star hotel. Too bad bc we paid for a better experienced.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Luis Cruz

Everything was nice and tidy!

Partner

10/10

Exceptional

30 May 2026

Nancy

Spectacular location! Beautiful property and wonderful staff!

Friends_and_family Family

10/10

Exceptional

30 May 2026

brian

Very nice stay. Great location.

Family_with_children

10/10

Exceptional

24 May 2026

Riverson

Everything was wonderful

Business

10/10

Exceptional

24 May 2026

Kimberly

We really enjoyed our stay! The room was perfect for our 10month old to roam around safely! The bed was luxurious it was heaven!

Friends_and_family Family

4/10

Poor

22 May 2026

Cody

Room service took well over an hour. Also, we left an item and called multiple times to verify if they had it. The staff never bothered calling back to confirm if the item was in lost and found.
Stay away from this place

10/10

Exceptional

17 May 2026

ginger

Beautiful Property! Loved everything about it❤️

Friends_and_family Family

8/10

Excellent

16 May 2026

Adrienne

Atmosphere and convenience of amenities and location

Friends

6/10

Pleasant

10 May 2026

Dr Jennifer

We arrived on a Weds for 2 nights in a waterfront room w/balcony & the room wasn’t ready until 5pm! The room was strange & old-HUGE size w/almost no furniture- no dresser, desk, sofa, lounge chair or floor lamp & only 1 chair at a table & 1 nightstand. Tiny closet & poor shower head in the bathroom Not a good value-valet parking is $48 per night and there is free parking right on the street next to the lobby. Resort fee is $35 & all we used were the pool & jacuzzi for 2 hours. The location isn’t near any restaurants, shops, or coffee places except for the one in the hotel and there’s lots of construction nearby. Staff was very friendly, helpful & tried to respond to our issues by removing some of the fees. The pool was small but a perfect warm temperature. Excellent jacuzzi, plenty of lounge chairs, & cute bar area by pool. We live in the LA area & have visited SB dozens of times but I don’t think we’ll be returning to this hotel.

Partner

10/10

Exceptional

08 May 2026

Amy

Danielle at the front desk was awesome. Super nice pool, awesome breakfast, comfy beds.

Friends_and_family Family

4/10

Poor

08 May 2026

Dante

This was more of a motel experience at hotel prices than we expected - the pictures online don't make that clear. Unless you have a room in the building where the pool and lobby are, you need to trudge through a parking lot to get to your room. The room itself didn't feel 4-star. The hem of the draperies was ripped and hanging on the ground. The overall decor, and especially the bathroom, were a hodgepodge mixture of decorating styles and eras, all of which felt like they could use a refresh. The pool area had covered chaise lounges, which looked appealing from afar, but at closer range, the cushions had so many stains on them that I didn't want to sit on them. The location is excellent, I will give it that, but for what it ended up being in reality, I will look for other options in the future.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

divya

Room was not clean and sink was broken and no one came till next day to fix it

Friends

10/10

Exceptional

10 Apr 2026

Madison

Love the amenities at this hotel and the vibe is great!

4/10

Poor

10 Apr 2026

Oleksandra

dirty. everything i very very outdated and neglected

Family_with_children

6/10

Pleasant

09 Apr 2026

Julie

Not as nice as I expected. The smell as the hotel was not great. The room was less than ideal. For a room that should accommodate 4 people, there was no where to hang bath towels. The shower curtain was not waterproof and did not come down long enough to keep water inside the tub so the entire bathroom floor was always soaked. Shower had no water pressure. The bottom sheets on the beds were not large enough to tuck in so you found yourself with just a mattress pad and no bottom sheet by morning. The temperature in the room was locked so the room was hot and uncomfortable overnight. Overall, we stayed at this hotel for the location but will not look to stay here again nor recommend this hotel to others.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Melanie

Restaurant morning staff above and beyond. Beautiful stay.

Family_with_children

4/10

Poor

02 Apr 2026

Paul

This place was out of control. The poor staff was overwhelmed and had little control or insight over the place, which led to poor service.

6/10

Pleasant

02 Apr 2026

Aivars

Great location and the hotel seemed nice. But the room I was given felt more like a closet than a hotel room. I had to walk up and down multiple stairwells and hallways to get to my room. Which was located next to some very noisy mechanical equipment. Carpet in the room seemed very old. Shower had low pressure and temp. Bed was nice though. And great location of the hotel.

Business

10/10

Exceptional

28 Mar 2026

Vikram

Very nice hotel located by the beach in Santa Barbara.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Mayra

Great location. Only stayed here 1 night but staff was great.

10/10

Exceptional

25 Mar 2026

Sherrie

This property was amazing! Staff and accommodations were great!

10/10

Exceptional

24 Mar 2026

Michelle

We thoroughly enjoyed our stay! The pool was lovely with lights at night and a firepit. We enjoyed using the bikes. And the breakfast was fast and delicious. Our room faced the back, but the view of the mountains was quite nice. Every staff member we encountered was helpful and friendly. We will be back!

Partner

2/10

Poor

22 Mar 2026

Melissa

My daughter got a concussion Thursday during volleyball practice and we were unable to attend the High School Tournament in Santa Barbara. Hotels.com would not let me cancel or transfer my reservation to new dates.

8/10

Excellent

22 Mar 2026

Marcy

The hotel amenities were very nice, and the staff were kind and helpful. The room was clean and comfortable. My only complaint was you had to pay to watch tv in the room. We have never had to do that! Also, they up charge for parking, resort fee, taxes and other fees of almost $95. Not cool.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Karmen

Hotel front desk staff were VERY helpful, kind, courteous! Especially “Kathleen”! Highly recommend this sweet spot in Santa Barbara! Close to the beach and the zoo!

10/10

Exceptional

20 Mar 2026

KARINE

Amazing overall experience

10/10

Exceptional

19 Mar 2026

Lindsay

This is such an amazing property in Santa Barbara right across from the beach. The property itself is so easy to walk to and from as you are exploring. They have two restaurants onsite that are amazing! One is a bar with Mexican food and the other Mediterranean food the staff is all top notch from the cleaners, to the front desk, to the bartenders. The only minor thing I would say is that I wish they had umbrellas for the beach. We were there on especially warm days and fly light and no one wants to pack umbrellas. Make sure to get a room that has a balcony facing the ocean. The pink skies are beautiful!!

Family_with_children

10/10

Exceptional

15 Mar 2026

Melissa

Great property!! Enjoyed all the amenities and the staff was very helpful!

10/10

Exceptional

14 Mar 2026

michelle

Cozy beautifully done oceanfront view. T

Friends

10/10

Exceptional

14 Mar 2026

TANYA

View was really nice, hotel lobby and the outdoor area/fire pits are great. Staff were polite and friendly. The rooms are very clean, but they are outdated and there is a certain musty smell you cannot shake off. Otherwise it is a great choice!

Friends

6/10

Pleasant

10 Mar 2026

Candie

We would have had a wonderful stay, except that housekeeping was awful. The first day they did not do our room or leave clean towels. We asked for service and were given towels, but no wash cloths. The next day we had to ask for sevice. The 3rd day, they madevthe beds and nithing else. These little things make a big difference toward avrelaxing stay. The beds are comfortable. The location is excellent. Room service is fast and delicious.

There is no free parking without a good walk, so be ready to add $48 nightly to park.

10/10

Exceptional

10 Mar 2026

Fariba

Enjoyed the beach and ocean view! Incredible view with amazing atmosphere. We had our adult children and we all enjoyed the experience. Clean and friendly staff, specially,Kathleen went out of her way to make us feel right at home!

Family

10/10

Exceptional

09 Mar 2026

Matthew

Had a wonderful experience for our Wedding weekend and Reception. A beautiful hotel and caring staff

Friends_and_family Friends

10/10

Exceptional

07 Mar 2026

Fariba

Ocean view room and relaxing. Quiet room with a comfortable bed. We had a great time with our adult kids walking to the beach. About 30 minutes walk to the pier and 40 minutes to farmers market on the state street. Great view of the beach from the lobby and the pool.

Family_with_children

10/10

Exceptional

02 Mar 2026

Mario

As soon as we stepped into our ocean view room it was perfect!!! The layout is great, very spacious and comfortable. The front desk staff was amazing Max did a great job detailing everything about the property and Kevin with valet service was very helpful. I definitely recommend having some drinks at Cafe Lido and grabbing breakfast at Costa Kitchen. I will definitely be back soon! Thanks for everything.

Partner

4/10

Poor

02 Mar 2026

Fernanda

Room smells funny. Like it was moldy and they sprayed a lot of air fresheners The public bathroom in the hotel was so dirty. No toilet papers it looks like it was not clean in days

Partner

2/10

Poor

01 Mar 2026

Paul

Motel 6 at Hyatt prices. Room was terribly noisy, and the front desk refused to move us (even by offering a higher cost room) by claiming that the hotel was sold out—despite rooms being available on Expedia. The freeway and railroad run right behind the property, and the doors slam ALL the time. When told about the issue the guy at the front test started to argue instead of apologizing.

8/10

Excellent

19 Feb 2026

joni

Staff was excellent, friendly and efficient

Family

6/10

Pleasant

16 Feb 2026

Michael

Hotel was pretty. But upgraded ocean view room 1112 was terrible. Paper thin walls with constant noise on 4 sides. Dog on one side. Pool/hot tub playing on another. Public sidewalk with people chatting while relieving their dogs on another side. Hearing every footstep and conversation of people upstairs. Ground-level bathroom has no curtain, so you're showing and giving a show to the public. Ocean view means nothing when you have to keep the bedroom's shades closed the whole time (unless you want everyone staring at you from the pool and the public sidewalk). The area is beautiful, but the ground floor ocean view rooms are by no means romantic or enchanting.

Leisure Partner

2/10

Poor

15 Feb 2026

Fatima

I reserved a balcony, ocean view room and at check in they said there were some plumbing issues and gave me a no balcony and view of the parking lot room with $100. Not a good experience! Also, Terrible mattress.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Peter

The disclosure of extra fees prior to booking.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Jay

Great location! Staff was excellent and very helpful.

Partner

2/10

Poor

03 Feb 2026

Nancy

Very outdated place, very inconvenient to take your luggage’s to your room
There was a constant sound of faucet in the room I think it was very much over priced and they call it a resort and they are charging you for it

6/10

Pleasant

02 Feb 2026

Jose

Room was good.
However ocean view was not so good. Palm tree was blocking half of our ocean view balcony (1-220) . Please address this issue.
Overall was an amazing weekend.
Thank you

Partner

10/10

Exceptional

01 Feb 2026

Dave

Great location and the staff was awesome!

Partner

6/10

Pleasant

31 Jan 2026

John

Not worth the price

10/10

Exceptional

31 Jan 2026

Sarah

The staff was wonderful and the room was spacious with a great view. Excellent location. We can’t wait to go back.

Leisure Family

10/10

Exceptional

16 Jan 2026

Shiqiang

The hotel room is giving antiquet feel but newly rennovated. The only downside is that despite open parking but all are valet parking only.

Leisure Family

2/10

Poor

13 Jan 2026

Patrick

We arrived at the hotel at 2:00 PM. The hotel was not busy on a Monday. They said \"our\" room was not ready and we had to wait untill 4:00. However, for $30 upgrade we could have a room immediately. We're seniors and we were tired so we paid the upgrade charge. We've stayed at this hotel a few times before with no issues.ill think twice before using this Hyatt again.I have never had this issue with Marriott or Hilton.

Partner

10/10

Exceptional

30 Dec 2025

Christine

We thought the hotel had a great location-in the middle of everything. We enjoyed just sitting out on the balcony and looking at the beach. We were able to walk to a lot of things.

Leisure Family

8/10

Excellent

28 Dec 2025

Nashwan

Staff very courteous. The room furniture does not match the 4 star rating. Room was little noisy. Plenty of cold drinking water and coffee in the morning. The lemonade and cookies in the afternoon were excellent. Great parking system.

Leisure Family

10/10

Exceptional

27 Dec 2025

John

Love the location and friendly staff!

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Pradeep

Clean rooms and easy access to beach.

Leisure Family

8/10

Excellent

24 Dec 2025

Claude

Everything at the hotel is lovely, however, the quality of the toilet paper is very poor. We had to purchase our own.
Otherwise, service is excellent, rooms and bathrooms are clean, nice beds, linens, and pillow, good jacuzzi, pool ands gym, quiet location, and nice views.

Partner

10/10

Exceptional

16 Dec 2025

Bianka

Clean rooms. Nice views. Easy in and out access

Leisure Partner

10/10

Exceptional

15 Dec 2025

Jordyn

Great location

Business Self

6/10

Pleasant

07 Dec 2025

Jeong

Bathroom lacks ventilation. Bedroom smelled bad. House keeping was too minimal and left the table and toilet uncleaneduncleaned

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Sean

The lobby and location were nice. Rooms and property need an update. The floors are thin and it sound as if a heard of elephants were staying in the room above us. Plan on 33% more than the room charge inf “fees and taxes”

10/10

Exceptional

26 Nov 2025

Natalie

Room was nice it was a little small, but clean and quaint, we enjoyed the fire pit in the lobby patio and restaurant on site.

8/10

Excellent

25 Nov 2025

Cynthia

The staff at Costa were great! The rooms were clean and amenities were great. Brent was great at the Pool Bar! Gianna was great as well. We will definitely be back

Leisure Partner

10/10

Exceptional

22 Nov 2025

RAVI P.

Room, staff, all good and excellent

Business Self

8/10

Excellent

16 Nov 2025

Ana

Thrme view was beautiful.

Partner

10/10

Exceptional

11 Nov 2025

Nolen

Great view. Good location. Nice staff and easy access to beach and state street shops

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Tari

The staff was nice, especially the valet, the location convenient, but it does not present like the photos online; in person it was about the same as much cheaper smaller hotels right near by.....

Business_and_leisure Family

10/10

Exceptional

30 Oct 2025

Estelle

Best balcony view ever.

Friends_and_family Friends

8/10

Excellent

29 Oct 2025

Gabrielle

Staff were great. Location is spot on. Rooms are small, but to be expected from a property that originally opened in 1931. We requested a balcony room and, unfortunately, ended up by the regularly utilized ice machine and above a party venue. I sang along to the first couple hours of music (sound deadening was clearly NOT a thing in the 30’s), then put my headphones in for the last 2-hours. They shut it down at 10pm promptly, but if you’re looking for an early turn in, I suggest you verify where your room is located at check-in. We were in bldg 1 on the 2nd floor above Cafe Lido.
We had breakfast at Costa Kitchen and enjoyed some delicious lemon ricotta pancakes, avocado toast, and a farmers breakfast, all of which is delicious.
Being directly across the street from the beach doesn’t suck either.

Leisure

8/10

Excellent

29 Oct 2025

Lori

I was there for a conference, and would have loved to stay for personal time

10/10

Exceptional

25 Oct 2025

Gina

Relaxing and great view of beach!

Love the view and access to beach. Patio was so comfortable delinking a glass of wine at sunset, and coffee in the morning. Room very roomy and comfortable. We will be back!! Staff very friendly and helpful!

Partner

8/10

Excellent

19 Oct 2025

Jesse

This is an older property. Overall nice facility and friendly staff but the plumbing noise woke us up throughout the night and we had to change rooms. New room was better, but still heard the plumbing and the elevator. The Lido bar ha really good food and Kiran the bartender was the best. Staff at Costa (especially Danny) were great.

8/10

Excellent

18 Oct 2025

Wendy

Love the location and the perks of the restaurant was awesome but decor of room is a little lacking. Loved the view of the ocean

6/10

Pleasant

13 Oct 2025

kenneth

I would like to say that the staff and maids were fantastic.
I’ll make it simple and to the point. We were there for 2 nights.
As soon as we got into our room there was a smell of must, a wet sitting smell. I could not pinpoint it but perhaps the filters on the mini split system need to be cleaned. We did suffer some allergies while there. The mini split unit was very loud and has a sound like running water while it’s on. The fan does not adjust much or if at all.

The next thing was I spent about 30 minutes trying to kill mosquitoes that were all over the room. I swatted them till they were all gone. My wife received 2 bites during our stay.

The toilet occasionally does not flush all the way unless you hold the handle down manually.

There was no screen on our patio door as there was one on the neighboring room but not the other. I reserved this room because it has a patio, and we had no choice but to keep the door closed due to the chance of allowing more mosquitos in. I paid extra to have the ocean view and be able to have the ocean breeze come in and this was not possible.

Our first night our dinner was over an hour late and the French Fries were soggy. We did not eat most of the dinner due that fact. Every meal ordered after that was fantastic.

You advertise no room delivery due to protection of the privacy of the guests . How ever in my opinion there is not much privacy. The exit doors were open all night.
You can hear all neighbors above you.

Leisure Family

10/10

Exceptional

09 Oct 2025

Mandy

Location is amazing and we had lovely huge patio areas looking at the beach. We spent the evening in their courtyard with a fire pit and drank wine and chilled. Some ordered a few items from the restaurant and it was delicious. The coffee at the cafe was really good too!

Friends_and_family Friends

6/10

Pleasant

07 Oct 2025

Grazyna

Beach view was obstructed

6/10

Pleasant

07 Oct 2025

gianna

The rooms are little outdated but overall, very clean and beds were comfortable. My luggage was not properly stowed while waiting for my room. It sat at the front entrance of the hotel in the parking area the whole day. I had my laptop and other personal items sitting right there in front of all the guests coming and going. Many guests seemed to be upset that their rooms were not ready in time. My room was also a bit delayed. One bright spot were the valet attendees Tracy and Alexander. They were so helpful and kind!

Leisure Self

6/10

Pleasant

06 Oct 2025

Grace

A little disappointed

I was not placed in the beach scenery.. I requested an extra bed or sofa bed so the customer rep kindly enough to given me two queen bed, but he gave us a disability room for deaf people. It was ok . I told the receptionist that’s it’s my birthday and he just greeted without a smile. This place was ok .. I called letting them know that’s its traffic …

Friends_and_family Family

6/10

Pleasant

04 Oct 2025

Jason

Pretty average property at best. They do a good job with their photos making it look like it's actually on the beach, and that their pool is anything more than a Holiday Inn pool. It’s actually across the street from the beach. Lots of small disappointments through out. The AC was broken in the gym. All three Peloton bikes were broken in some fashion. I tried to order room service, but the phone didn't work in our room. I called the front desk, and as no one picked up, I left a message where they said they would call me back, and nobody ever did. They don't start coffee service until 7:00 a.m., and by that time, there's a line of people waiting for them to bring it out. Lots of little things with not that much impressiveness.

Leisure Family

10/10

Exceptional

30 Sep 2025

Jacquelyne

I like that it's a boutique hotel.

Leisure Self

8/10

Excellent

30 Sep 2025

Ginger

On a Sunday morning I was awakened by gardening people using their blowers
Twice!!

10/10

Exceptional

26 Sep 2025

Khaled

Honesty to the point, everything is perfect

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Sapna

Hotel manager, Dennise was above and beyond while our stay at this property. She was extremely friendly and super super sweet to make sure that we had an amazing experience. Even the food was exceptionally good at their restaurant. The room conditions could be better, but I’m definitely coming back for another. Stay soon at this hotel just because of her.

8/10

Excellent

23 Sep 2025

Jessica

Not the experience I expected for a deluxe stay

I stayed in a King Deluxe room with an ocean view overlooking the pool. Unfortunately, several issues impacted my experience. The blinds in the room did not work, preventing me from fully enjoying the view. The hair dryer was broken, and despite calling the front desk, no replacement was provided. I also requested a late checkout, but it was not documented, which led to housekeeping repeatedly knocking and intruding during my work calls. These service lapses were disappointing and fell short of expectations for this level of accommodation.

Business

10/10

Exceptional

22 Sep 2025

Eric

Thoroughly enjoyed a nice September weekend at Mar Monte. The staff were wonderful: friendly & helpful. I'm from out of State, and found the fresh produce in the restaurants to be outstanding, along with good service. The room was comfortable - firm mattress, with a soft pillow-top, soft pillow, good temperature. They do have a primitive cooling system, which is rather loud. Bathroom & shower were clean & good. The hotel is right across the street from a clean and well maintained beach - safe for walking any time of day. I'd happily stay here again next visit.

Leisure Family