Four Seasons The Biltmore Santa Barbara

4/10

Poor

18 Mar 2020

Verified traveler

we had an unfortunate experience with insects. property was neautiful as usual and staff was very acomodating.

Leisure Partner

10/10

Exceptional

07 Mar 2020

JBF

Hospitality and experience you expect from a Four Seasons property. Beautiful room. Friendly and helpful staff. The Sunday buffet is not to be missed! Highly recommend.

Leisure Family

10/10

Exceptional

15 Feb 2020

Nicolas

Beautiful lush property, outstanding customer service. Was upgraded to a garden bungalow on Valentine’s and had really good help with dinner reservations. Ocean view are breakfast. A great experience!

Leisure Partner

10/10

Exceptional

03 Feb 2020

Jennifer

Practically Perfect!

This hotel is absolutely beautiful. I would recommend staying here without a doubt. The service is second to none, everyone was beyond helpful and accommodating. The only thing that I would suggest is eating elsewhere. We went to the affiliate restaurant, Tydes, and the food was so salty it was almost inedible. Our whole party made the same comment. Other than that, I will definitely plan on returning. I can't tell you how beautiful the peoperty is, the pictures can't begin to do it justice. Stay here!!

Friends_and_family Family

10/10

Exceptional

06 Jan 2020

Ginnie

Excellent location with most amazing service

Excellent hotel with the most amazing service - the best I’ve ever had!! So so impressed. The hotel is A perfect location, overlooking the water. Restaurant is great, rooms are nice and larger than normal (although if you get two beds they’re only doubles not queens) and the spa was great! Can’t express how pleased I was with our stay!!

Friends_and_family Friends

10/10

Exceptional

31 Dec 2019

Donald

Outstanding property and service

Friends_and_family Family

10/10

Exceptional

10 Dec 2019

Verified traveler

Amazing property in a beautiful location.

Partner

10/10

Exceptional

02 Dec 2019

Verified traveler

Everything about the property was great. Except for the housekeeping service. We stayed for two nights and the person did not bother to stock up on toiletries, so we ended up using our own products. They also missed on the turn-down service for a night.

Leisure Partner

10/10

Exceptional

25 Nov 2019

Lilian

An amazing hotel located in the most beautiful beach

Leisure Friends

8/10

Excellent

13 Nov 2019

Verified traveler

It is a very nice resort offering great service and the amazing view of the pacific ocean.

Leisure Family

8/10

Excellent

28 Oct 2019

Verified traveler

Grounds are beautiful the bed was average and that was a surprise.

6/10

Pleasant

27 Oct 2019

B

Historic property yes, but not a five star option. Dark and dated.

Leisure Family

10/10

Exceptional

04 Oct 2019

Joyce

My husband and I stayed for 3 nights and 4 days to celebrate our wedding anniversary . We also had reserved a room for our adult daughter , her girlfriend and their 2 dogs . Although the resort is expensive - it is well worth it . The grounds are spectacular . Well maintained and very lush . The rooms were immaculate and they had doggie beds for the puppies with play toys , bowls and treats . They surprised us with complimentary Prosecco and lovely chocolates when we arrived . The food at the restaurants was excellent and the Sunday brunch is incredible . Well worth the price . The staff and concierge could not have been more helpful . They were attendant to every need . I would highly recommend and definitely go back .

Friends_and_family Family

10/10

Exceptional

29 Sep 2019

Verified traveler

We really liked the button at each chair at the pool for asking for a server to come and take food orders.

Leisure Partner

10/10

Exceptional

16 Sep 2019

Verified traveler

Everything was excellent. would recommend to everyone. the solaction was perfect.

Leisure Family

8/10

Excellent

09 Sep 2019

Verified traveler

VERY, VERY expensive!! The rooms are nice & remodeled! Loved the oldness of the walkways...lovely landscaping!

Leisure Partner

10/10

Exceptional

08 Sep 2019

Angela

The time of our lives!

It was a birthday celebration for my partner. It couldn’t have been more perfect. First the staff is far beyond any other hotel I have been at. So happy and helpful like it’s the best job they have ever had. It’s makes your stay so much more pleasant and enjoyable. The food was out of this world delicious. I would go back once a month if I could !

Thank you all for an immeasurable experience

Angela Gibbs

Business

10/10

Exceptional

22 Aug 2019

Verified traveler

Great location, gorgeous grounds, courteous and helpful staff. I plan on staying often in the future

Leisure Friends

10/10

Exceptional

11 Aug 2019

Verified traveler

The staff was gracious & welcoming. We took advantage of their “experience our best” program and upgraded at a significant discount. It seemed no detail was overlooked- we were very happy with our stay.

Leisure Partner

10/10

Exceptional

06 Aug 2019

Verified traveler

Setting was beautiful and a lot of lush foliage, gardens. Food was excellent, though pricey. Detailing in rooms was superb.

Leisure Family

10/10

Exceptional

14 Jul 2019

Verified traveler

Landscaping and service were top. The staff was also fantastic, as expected.

Leisure Partner

10/10

Exceptional

10 Jul 2019

Verified traveler

What a wonderful experience on our first trip to SB. The hotels location is perfect for a quiet getaway yet close enough to many activities. Can’t wait to come back. Our stay wasn’t long enough!

Leisure Family

2/10

Poor

09 Jul 2019

Verified traveler

one child who was suppose to check in became ill so we did not make the reservation. I’m supremely disappointed in Expedia and Four Seasons for being so unaccomodating, and I purposely did not rebook the trip because the last thing I’m going to do is arbitrarily pick another weekend to go when there is a sick child to care for and vacationing is the last thing on my mind. Shame on Four Seasons and Expedia.

6/10

Pleasant

05 Jul 2019

Sam

it was false advertising. i chose this hotel because i saw the picture of the bigger swimming pool. but that pool was not for all the hotel guests. You have to be a club member or pay extra $200 to get in. That is just not fair.

Leisure Family

10/10

Exceptional

10 Jun 2019

Verified traveler

Service was perfect!

Family

8/10

Excellent

21 May 2019

Annik

Beware - Food poisoning

I got food poisoning from Bella Vista for lunch which ruined my trip to SB as I couldn’t do anything that we had planned. When I told the hotel about my situation on Sunday morning, they just said sorry and that they had to make a report. That’s it. I couldn’t believe that they didn’t try to make it up to me or anything so on my way out I told the hotel how disappointed I was about my situation and how they could care less that I got food poisoning and then they comped me 1 buffet. You spend $800/900 on a hotel night there, $150 for lunch which gave me food poisoning and I had to tell them to take care of me. What a disappointment. I have never been treated like this at any Four Seasons, let alone any hotel. Never staying here again. Wow.

I do have to say though, the front desk guy Payton and the waiter Ricardo were amazing and very personable and made my birthday weekend enjoyable. If it wasn’t for them, I would be a lot more pissed.

Family

10/10

Exceptional

21 May 2019

David

The service was second to none. The whole staff went out of their way. From start to finish the trip was amazing

Partner

10/10

Exceptional

19 May 2019

jess

Great anniversary trip.

Everything about our visit was fantastic. We were celebrating our 26th wedding anniversary. We had been there before approximately four years ago. Everything on this trip was even better then we remembered. We are planning to make it our traditional annual anniversary trip.

Partner

8/10

Excellent

14 May 2019

Verified traveler

Thae gardens are spectacular as is the service ...

Business Family_with_children

10/10

Exceptional

09 Apr 2019

Thomas

Amazing place

Partner

10/10

Exceptional

06 Apr 2019

Verified traveler

Gorgeous. Staff were very accommodating to my needs

Leisure Partner

10/10

Exceptional

29 Mar 2019

Verified traveler

The property is magnificent and the service from staff outstanding! It's a beautiful history resort that was perfect for my stay.

Leisure Self

10/10

Exceptional

21 Mar 2019

thesia

Amazing

Family

10/10

Exceptional

21 Mar 2019

Verified traveler

Professionalism of the staff, the lush grounds, the quite surrounding, the wonderful rooms, and over all perfect experence

Leisure Partner

10/10

Exceptional

19 Feb 2019

Verified traveler

Very high end property, but have never felt so much at home in a hotel.

Leisure Family

8/10

Excellent

14 Feb 2019

Verified traveler

The hotel is quiet and we loved the fact that the property accommodate dogs for free. We’ll come back just for this!
We enjoyed tremendously having breakfast in our room and the massages at the spa were outstanding.
Service at Ty and Coral cafe was very good. We particularly enjoyed the happy hour at Ty, it was delicious. Unfortunately we couldn’t enjoy dinner at Bella vista since it’s close on Monday and Tuesday.
The only downside of our stay was the poor attitude of the spa receptionist. She was not very friendly with my husband when we came to check in. We wanted to use the gym before our treatment but she didn’t want us to access the fitness room because she thought we were not guests at the hotel. It was rude and unpleasant.
Beside we didn’t care much about the interior decoration of the bar. It is disappointing to see such a beautiful hotel without the appropriate decor in the bar area. We expected something less eclectic and more classic to go along with the rest of the hotel.

Leisure Pet

10/10

Exceptional

11 Feb 2019

Verified traveler

Very nice staff. Bungalow room was peaceful and quiet.

Leisure Partner

10/10

Exceptional

14 Jan 2019

Verified traveler

Amazing property with excellent guest services. It has lush green gardens throughout with vista views of the ocean. I really enjoyed my time here.

10/10

Exceptional

10 Dec 2018

Verified traveler

Wonderful wonderful wonderful !!! The property is very nice . The Four Season service is excellent and never disappointed me .

Leisure Partner

10/10

Exceptional

15 Nov 2018

Anthony

Superb location, excellent hotel facilities, a real treat to stay here

8/10

Excellent

06 Nov 2018

Tore

Very good experience really good resort nice staff good parking staff hotel really clean rooms very clean nice restaurant

10/10

Exceptional

24 Oct 2018

Aaron

Great location with beautiful landscaping. Very peaceful. Bed was great

10/10

Exceptional

23 Oct 2018

Sai ying

Amazing experience at the Biltmore. They are so attentive and the outdoor heated pool is amazing

Partner

8/10

Excellent

22 Oct 2018

Verified traveler

Beautiful ocean view property
Sheets did not feel clean but otherwise amazing. Massage therapists were excellent as well.

10/10

Exceptional

17 Oct 2018

VINCENT

Spontaneity did Not Kill this Cat!

My wife and I walked over from another hotel where we were staying for the week for lunch. It was such a pleasurable day we spontaneously decided to spend the night with only the summer clothes we were wearing! The entire staff and stay was way better than a high end psychiatrist in West LA! And we received an unexpected beautiful upgrade!

Partner

10/10

Exceptional

18 Sep 2018

Verified traveler

Fantastic stay. Everyone was very helpful and had great advice on what to do.

6/10

Pleasant

17 Sep 2018

Mary

Beautiful grounds, upon arrival treated like very well but in truth we couldn't wait to get out of there. We could hear the laundry facilities, the train, and every other word that the people in the adjoining room (831) said, including that the security guard told them we had called to complain about the noise twice at 1:15 am and again at 1:45am so then we got to hear ssshhhing on top of the party noise for another 45 minutes or so. Why the hotel didn't invite them to party somewhere away from guest rooms I have no idea. Only a card table in the closet if you got room service, you had to wait while they unfolded table and then regular maid service didn't remove breakfast materials you had to make an extra call to have it removed. We did have a lovely dinner at Buena Vista. But little details were missing to make it seem like a first class resort (They didn't even ask if we had enjoyed our stay when we checked out).

10/10

Exceptional

16 Sep 2018

MikeandPamela

Awesome place to stay for couples desiring to relax and get away on a romantic excursion. The staff are wonderful and aim to please. We were taken care of exceedingly well at the pool by Edward. Enjoy breakfast on property with a view of the ocean. Great craft cocktails in the bar to finish your day.

10/10

Exceptional

13 Sep 2018

Carmen

Amazing Resort!!

Amazing Resort! Definitely coming back!

Friends

6/10

Pleasant

08 Sep 2018

Brent

Terrific location and outstanding staff, it I found the hotel facilities to be tired and way over priced for what you get. Paid the same for Montage Maui and Biltmore does not hold a candle to it. Pool was tired, and just overall felt less Thani would have expected for the price.

6/10

Pleasant

04 Sep 2018

JP

We've been visiting this property every summer for over 10 years - rooms are expensive, but its a family tradition - and a beautiful hotel. A/C not working at all - when you're paying over $800+/night for a hotel room, everything needs to be functioning properly. The hot tub at the Coral Casino was incredibly dirty and cloudy - (actually disgusting). Chair covers at Coral Casino were scarce. Still a favorite place, but things were lacking this trip. I remember bikes being complimentary, but now $15/hour to rent. The ball machine (tennis) seems to always be broken. Improvements can certainly be made. No A/C is unacceptable - and the front desk barely offered an apology.

10/10

Exceptional

18 Aug 2018

Diana

The perfect getaway

The Ultimate vacation. everything is amazing. service, rooms amenities. Food is great. GO>

Family

10/10

Exceptional

13 Aug 2018

Alexandra

The Four Seasons did not disappoint! Loved it! Plus a Rob Lowe sighting was fun!

Family

10/10

Exceptional

10 Aug 2018

Gabriella

Magical and unexpected place !

Only one night on ny way to LA from SF, but whisched it were a lot more !

Family

8/10

Excellent

30 Jul 2018

Larry

Fabulously lush, but not ideal for sun worshippers

We adore Four Seasons and stay with them whenever we can. This is a gorgeous looking hotel - fabulously lush and green - but limited sunbathing facilities unless you pay $175 per person to use the private club across the road. Also, although there is beach access, high tides mean that there are no sunbeds there to use either. Restaurant was lovely and the open fires a great touch. Great for a short stay but not for a sunshine vacation.

Family

10/10

Exceptional

03 Jul 2018

Thaira

Unsurpassable

Lovely stay at this charming hotel. Wonderful views, charming architecture and delicious food.

Family

10/10

Exceptional

29 Jun 2018

Peter

Five Star Experience

Elegant facility. Extremely attentive staff in every way. Extremely accommodating. Perfect setting

10/10

Exceptional

24 Jun 2018

Verified traveler

My entire stay at the Four Seasons was outstanding. The staff was professional and very friendly. I will recommend this property to friends and family. Additionally, I look forward to my next visit.

10/10

Exceptional

23 Jun 2018

Verified traveler

This was a beautiful property. The entire staff was so kind

10/10

Exceptional

20 Jun 2018

Verified traveler

Great hotel to Enjoy Santa Barbara

Great location and amazing service at tye hotel. Would definitely stay there again!

10/10

Exceptional

12 Jun 2018

David

Wonderful, have been coming to this hotel since the 90's as a child

10/10

Exceptional

05 Jan 2018

SM

Girls Trip

We upgraded on arrival and were thrilled to find out we had a private outdoor hot tub, however it was duke warm even after requesting it be turned up...hours later still warm never hot. The room was spacious and the location is perfect.

Family

10/10

Exceptional

05 Dec 2017

Paul

Excellent birthday trip for my wife

Amazing stay! Room was really nice bed was super comfortable. Bathroom was nice, shower didn’t drain well but they fixed it for us ASAP within minutes of us letting them know of the issue. The hot tub was great! Pool was heated! Food was very good! I hope to be back again! Especially if they give me a room discount!

Partner

10/10

Exceptional

16 Nov 2017

Verified traveler

Amazing get away.

People both hotel and restaurant staff were excellent and amazing.

10/10

Exceptional

30 Oct 2017

Suzanne

Four Seasons Santa Barbara is one of the best hotels we have ever stayed. Fabulous room. Loved the gas fireplace. Excellent helpful staff. Had a great dinner at Tydes restaurant. Enjoyed a walk on the beach in the morning. Great for couples whether a new relationship or a long term marriage such as ours.

Partner

10/10

Exceptional

24 Oct 2017

Jack

Outstanding

Everything you would expect and more. We plan to visit often in the future.

10/10

Exceptional

10 Oct 2017

jecarti

Nice hotel in nice area. Beds are super comfortable and bathroom is awesome. Steam room in your shower and bath was great!

10/10

Exceptional

25 Sep 2017

David

The Amazing Biltmore

Great service and comfort at The Biltmore. It's a bit off the beaten path (relative to \"downtown\" Santa Barbara, but that is a mere quibble. It's a beautiful property with amazing views. The rooms are spacious and luxurious. The restaurants were quite good, albeit very expensive. Another amazing thing about the Santa Barbara area was how extensive their bike paths were. We rode for miles and miles around the area and rarely had to encounter traffic; even when we did, the drivers were remarkably respectful for bikers.

Partner

6/10

Pleasant

11 Sep 2017

Murrs

nickle and dime - not worth the $

the hotel is nice, beds nice, big screen tv in room is nice. For the money, I just felt the hotel seemed to nickle and dime me from the $20 for self parking, which was not close to our room, to having to tip every body for everything from ice to anything needed in the room. The staff was friendly and professional and the place is nice but it's not within walking distance of anything but the beach so it's quiet and a bit secluded. the restaurant was good but tough to pay the prices at the bar. All in all, the place is nice but not worth the money for me. Oh, and you better like hearing dogs and children because they are everywhere.

Lastly, express checkout was a joke. As long as you don't care what your bill is, I guess it could work ok. But I had to call the front desk 4 times before I finally could get an answer. I took over 45 minutes trying to get that done -- hope checking out at the front desk was slower?

6/10

Pleasant

04 Sep 2017

stephen

Overpriced for what you get

We have stayed in many hotels all over the world including other four seasons. The hotel is in a good position with nice ambience but the rooms are average and the service is average and for an over the top price they couldn't even manage any special touches.

10/10

Exceptional

25 Aug 2017

Verified traveler

My Family of Seven Had an Amazing Weekend!

We had the Jungle Junior Suite w/a pool view (Rm448). Great room location to the self parking and tennis courts. Also, simple walk to the Olympic pool/club & beach across the street. We felt like we were in Maui. These huge estate was so lush and green. The Ty Lounge was a cool place to eat/drink inside or out. We would have cocktails and apps here, then we'd hit State St restaurants in town for dinner and walking.
We had a great experience and would definitely come back for another relaxing weekender. The staff was great, too; from parking valet, front desk to everyone else. The bungalows looked really cool as an alternative room type. It was worth the money, and I didn't experience any of the negative comments listed by other guests (keep in mind they're a select few anyways). So, treat yourself to a nice weekend getaway!

10/10

Exceptional

21 Aug 2017

Verified traveler

Standard of excellence

Service and property were amazing. Staff was immpecable. I would love to return to this property.

Partner

4/10

Poor

08 Aug 2017

anders

Utterly overpriced

Even at half the price, it would be overpriced. Additionally they claim that the club across the street is part of the offering - turns out it isn't, it's a private club, that charges extra for entrance. When you're already paying +USD 1,000, you don't expect to be charged for WiFi - and a very poor connection as well.

Family

8/10

Excellent

07 Aug 2017

SARVENAZ

They didn't grant us a late check out and check in is at 4 ! So 4 check in and check out 12

10/10

Exceptional

26 Jul 2017

anthony

First class all the way...except....

We had a nice upgrade for our honeymoon and wanted to stay one extra night. The room was open, but they would not be able to give me the rate I paid for the room I booked, but would have to pay the rate for the room we were in which was over $200 more. I told them forget about it and that it sounded a little little like a gimmick...upgrade you then sock it to you. So they decided to lose $550 because they wanted $750...poor business! Other then that, the place was great!!!!

10/10

Exceptional

16 Jul 2017

Cheri

Very beautiful hotel close to the beach.

Great service and staff that were there to accommodate anything that we needed. The spa service was amazing and the valets helped us with planning several outings.

10/10

Exceptional

15 Jul 2017

Jayson

Best Hotel of All!

Winderful location, friendly staff, amazingly lush and well kept grounds, great restaurants, etc. We can hardly wait to return!

10/10

Exceptional

13 Jul 2017

Janelle

Fabulous resort in Beautiful Santa Barbera

We went here for my wife's birthday and it was beautiful.

Partner

10/10

Exceptional

11 Jul 2017

John

The Location / Rooms / Staff / the best!

The staff is simply amazing and they worked very hard to help in any way. From the Valet to Concierge to the Front Desk.Whatever I need they jumped on it right away. They get a 100 out of 100

The Rooms super well maintained, The Beds and Pillows were amazing.

The Grounds are so beautiful that a simple walk to front desk was relaxing and peaceful.

10/10

Exceptional

05 Jul 2017

Antony

This is a great hotel in a great location.

Partner

10/10

Exceptional

01 Jul 2017

Verified traveler

Beautiful hotel

Four Seasons never fails to impress, with personable staff, and impressive service in every detail. At check-in our room was upgraded because we were celebrating our anniversary :) complete with bubbly and sweets!

10/10

Exceptional

08 Jun 2017

Brandi

Impeccable service, food. The 1927 built hotel Spanish Mediterranean style just feels so right. And the lush grounds with palms everywhere were love at first sight. The pool staff deserve an honorable mention.

Partner

10/10

Exceptional

14 May 2017

Jen

The Four Seasons Biltmore is magnificent!

I couldn't have been happier about our post wedding stay at this landmark hotel. From the moment we arrived, the staff was fabulously friendly and charming. We were treated with tremendous kindness at every step of our two day stay. The facility is exquisite, every detail attended to. Nothing here is inexpensive, but if you're going to splurge, do it here! It's beyond beautiful, and the staff treats you like you're royalty. My only hope is that their food improves a bit. Being from the Northern Cal food Mecca of Berkeley, my dining standards were not met. Nothing was horrible, but nothing was amazing like everything else here.

10/10

Exceptional

14 May 2017

The top resort

I have stayed in a lot of hotels over the years

I have stayed in a lot of excellent hotels and resorts over the years and the Four Seasons has just raised to the top of my best!

10/10

Exceptional

28 Apr 2017

louis

This is a premier property in Santa Barbara! You will not be disappointed.

Partner

10/10

Exceptional

26 Apr 2017

Ray

Family Trip along the coast of CA

Delightful stay at a terrific hotel. Dining was so good on the patio, we ate at the facility for ALL three nights of our visit. Fire pits and heaters and a view of the ocean, stars and moon, made the outdoor dining a special treat!

10/10

Exceptional

25 Apr 2017

Sergio

Wonderful place

It is a great place with a superb service by a educated and very helpful staff
Truly a relaxing experience for the body and soul like no others

Partner

10/10

Exceptional

19 Apr 2017

dawn

Old Hollywoods Glamour Era meets the Beach

Incredible views of the Ocean , a top notch staff and a host of Santa Barbara riches make The Four Seasons Biltmore a coastal charm not to be missed!

Family

10/10

Exceptional

13 Apr 2017

Kristina

Best place to stay in SB

Amazing....Beautiful property, location. Staff was superior. Room was so clean and gorgeous and I am a germaphobe. You eased my mind.

Plus we got to take our dog, who was well behaved. That was awesome. I will be back later this year. I am also telling everyone to stay here.

Partner

8/10

Excellent

12 Apr 2017

Verified traveler

Beautiful hotel.

I had a couple of relaxing days in SB in this beautiful hotel. Lots of plantation in a nearly 100 year old structure. So beautiful.

Family

10/10

Exceptional

11 Apr 2017

Verified traveler

Great place to stay. However, the bed were mediocre, not the highest quality for such a expensive hotel.

Family

10/10

Exceptional

07 Mar 2017

Kim

This hotel was amazingly beautiful! The terrace is a beautiful place for breakfast or dinner to watch the sunset with an amazing Pacific Ocean view. Friendly, efficient staff. There is also a walking/biking trail right out front that you can take all the way in to Santa Barbara! The train tracks run close to the property, but we kind of liked hearing the rumble and whistle and it was never too early or too late. We thoroughly enjoyed our stay!
I even accidentally left a pair of diamond earrings that they located and sent to me! Would definitely recommend!

Family

10/10

Exceptional

20 Feb 2017

Marc

Beautiful Resort, would live there if we could!

Great hotel experience all the way around! Great location, exceptional gardens, pleasant staff, amazing rooms, beautiful architecture too.

10/10

Exceptional

19 Feb 2017

Robin

Best friend Best Weekend Ever!!!

We were treated like royalty

Family

10/10

Exceptional

13 Feb 2017

k lo

Keeping it classy

We drove from northern California and stayed one night...amazing hotel, the coral bar is one of a kind and the hotel premesis is like no other!! Made us feel we were vacationing in another country

10/10

Exceptional

06 Feb 2017

Verified traveler

Fantastic service from check in to check out.

We even forgot things in the room, like a laptop. That were immediately returned to us... best massage in a long time. Kind friendly staff all around.

10/10

Exceptional

04 Feb 2017

Verified traveler

Great staff and service. Room is clean and comfy.

10/10

Exceptional

03 Feb 2017

Rosa

Bday weekend

Wonderful bday weekend with my family. Room was quiet an bed incredibly comfortable. The Sunday brunch is spectacular!!

Family

8/10

Excellent

30 Jan 2017

Jim

A Four Seasons Classic

I have stayed here 3 times over the past 25 years. The property continues to be outstanding. Had some service challenges however. Room and breakfast dishes were not cleaned until my second request at 4 pm. Not what I would expect at this price or traditionally from the Four Seasons. Room was not ready until after 4 pm on check-in. I worry that the Four Seasons is very focused on revenue while skimping on staff. That is not how the brand was built. This was the 2nd Four Seasons property we stayed at on this trip.

Partner

10/10

Exceptional

24 Jan 2017

K

Excellent hotel. Restored my faith in American hospitality.