Name: a&o Frankfurt Galluswarte
Address: Mainzer Landstrasse, 226-230, Frankfurt, 60327, DE

8/10

Excellent

20 Jul 2026

Alejandro

No air conditioning

10/10

Exceptional

06 Jul 2026

Wei

It was very close to the train station and the breakfast was wonderful. We stayed 3 nights.

2/10

Poor

24 Jun 2026

Suad

No ventilation, no AC, dirty, room not prepared for guests, not in a good area.

Family_with_children

8/10

Excellent

16 Jun 2026

Teresia

The price is right and the staff is great. I am not the average gal who would stay there but it was close to the SBahn and my son’s apartment. Most of the time it was chill but some of the gals in their late teens and early twenties have no clue about quiet hours. Some other guest told them to shut up and that worked. I had a good room for less than 42€ including city tax. The staff is great and very professional.

Family

10/10

Exceptional

14 Jun 2026

KAHSU LEMA

A&O Hostel Frankfurt exceeded all my expectations! I have never stayed in a hostel this good before. Everything was excellent—from the clean and comfortable rooms to the friendly and helpful staff. The atmosphere was welcoming, and I felt at home throughout my stay.

The location in Frankfurt, Germany, is perfect, with easy access to public transportation, making it convenient to explore the city and travel to other destinations. I highly recommend A&O Hostel Frankfurt to anyone looking for a comfortable, affordable, and enjoyable place to stay. I would definitely stay here again!

Self

6/10

Pleasant

02 Jun 2026

Corrine

Location was fair. The room was basically as expected and we enjoyed how close it was to a public transportation station.

Friends_and_family Family

6/10

Pleasant

28 Apr 2026

Piyush

Good for the price i guess- but i guess housekeeping should be done more often. Lots of towels strewn around the sleeping area

Self

4/10

Poor

24 Apr 2026

Satyawon

Charging points do not work, cleaning poor for bath toilets.

6/10

Pleasant

11 Feb 2026

Mauricio

I’m aware this is a cheap option and the expectations have to be according. However, I’ve been in other a&o for the same price, and this one felt more neglected. But I mean,

10/10

Exceptional

03 Dec 2025

Simon

I didn't opt for the breakfast. This hostel is safe and secure. Staff are friendly and helpful. Dorm rooms are cheap with good facilities. Location OK. Good transport links to city centre.

10/10

Exceptional

10 Nov 2025

Jared

Helpful staff.

Leisure Family

10/10

Exceptional

24 Sep 2025

Rajaram

Very comfortable, excellent for the miniscule price

Leisure Self

2/10

Poor

24 Aug 2025

Wade

The property does not have AC which means that the windows need to be open, and because the area is very noisy (yelling and honking until 4am) it is very difficult to sleep.

Leisure Family

6/10

Pleasant

09 Jul 2025

carlos eduardo

The private rooms are tiny rooms, barely fit the bed. Transit is few steps away so you can take whatever you need to get to your destination. Ideally for backpackers or freelancers but I don’t recommend for family travel

Leisure Family

6/10

Pleasant

02 Jul 2025

Geena

Convenient for travel

2/10

Poor

22 May 2025

Sophie

No hot water and some staff were very rude. Took way too long to check in.

Leisure Self

6/10

Pleasant

09 May 2025

Raul

Never change the sheets of the bedroom, change the bodytowell for a handtowell...

Leisure Family

6/10

Pleasant

07 May 2025

Verified traveler

It was ok could have been a little better. Not too bad

Friends_and_family Friends

10/10

Exceptional

29 Apr 2025

Alicia

Straight forward process to book. Staff were fast and friendly. However, check-in line was lengthy, staff were juggling a long line of people.

The room was clean and had a beautiful view of the city. However the door did not have a secondary security feature, such as a door chain or block in case someone accidentally received a key to my door handle.

Great location and value for money. The breakfast included with reservation is solid and convenient.

Leisure Family

10/10

Exceptional

30 Mar 2025

Verified traveler

Good

Good experience. Room as the pictures.

Friends_and_family Friends

10/10

Exceptional

26 Mar 2025

Sandesh

good

10/10

Exceptional

28 Dec 2024

Becky

Excellent location with easy access to public transportation. Walking distance to a discount supermarket, various cafes and dining options. Great value for the price!

However, it would be nice if there were at least a fridge, microwave and kettle in the room versus keeping food in a shared fridge in the basement kitchen.

Business_and_leisure Self

2/10

Poor

09 Dec 2024

Alessandra

As soon as I walked in to a mixed room, my nose was greeted by a strong smell of body odour. There was no proper air circulation, so the smell stayed in the room. The mixed room I was in consists of two bunk beds and two twin beds right beside each other, made into a double bed. It horrified me because I am literally sleeping next to a stranger. The room was very hot and I was sweating. Worst hostel experience so far for me.

Leisure Self

6/10

Pleasant

24 Nov 2024

Wen Siang

There's 2 lift but only one is working and you can only accommodate 3 or 4 pax in the lift.
Room is tiny. I had a room for 4 pax and doesn't have enough space for luggages.
They don't do room services everyday even though they say they will do alternative days as I was staying for 4 nights.
They have self service laundry room so you can do laundry there but it's quite dirty in there.
The location is great though as you have train, trams and buses just besides this hostel. A few places for food within walking distance and a grocery store a tram station away.

Leisure Family

10/10

Exceptional

29 Oct 2024

Nicholas

I liked the location of the hostel. Its close to the train station making it easy to walk to. Could be a bit cleaner however its was par to most hostels I've been to. I would definitely stay again.

Leisure Family

6/10

Pleasant

28 Aug 2024

Ruaa

It’s ok with price

Leisure Self

10/10

Exceptional

22 Aug 2024

Muzamil

Awesome

Leisure Self

10/10

Exceptional

15 Jul 2024

James

Nice folks, comfortable bedding , tram and grocery store very close , many dining options.
I've done the hostel thing for awhile, probably one of the best I've been to.

Leisure Self

10/10

Exceptional

04 Jul 2024

Eleanor

I forgot my wallet in the room and the employees were super nice and let me go back in to look for it. Great vibes all around, clean place, and a really awesome stop if you have a big group.

Leisure Self

8/10

Excellent

26 Jun 2024

Verified traveler

Ok

Nice enough room, clean, simple but perfect for our needs. Reception staff not particularly friendly/helpful - especially the maintenance guy.

Friends_and_family Friends

10/10

Exceptional

24 Jun 2024

Verified traveler

Good location easy and simple

8/10

Excellent

01 May 2024

Nirav

very conveniently located near the public transport. Good for both family and business stay. I would highly recommend this hostel.

Business Self

4/10

Poor

12 Jan 2024

Samer

Location in front of the tram station

Business Self

6/10

Pleasant

14 Oct 2023

Mika

The staff were not the most pleasant. I was initially placed in a room with two men (I'm a solo female traveler). When I asked to be relocated to a female-only room, the staff begrudgingly placed me in a room that was already full. The third room they placed me in was great, and very clean. But I basically had to unpack, re-pack, and haul my heavy suitcases around the property several times which was quite troublesome.

Leisure Self

10/10

Exceptional

11 Aug 2023

Harlow

the front desk was very nice

Leisure Self

6/10

Pleasant

05 Feb 2023

Kamal

No facility on the room shack as kettle or drinking water just for courtesy

Leisure Partner

10/10

Exceptional

13 Nov 2022

Mary Kathryn

My day layover from the Frankfurt airport free subway and bus system. The price with free public transport makes it perfect more so than the facilities.

Leisure Self

6/10

Pleasant

06 Oct 2022

Lyndon

The room was fairly clean. The staff was fairly friendly. The surroundings very noisy... trains.

Leisure Family

4/10

Poor

05 Oct 2022

Michael

Easy to find, decent location, but room was very dirty. moved the twin beds apart and there was so much dust underneath that my black socks were white with so much dust. Bed sheets had hair from previous users. Bathroom was fairly clean though. Seems like they focus on certain areas more than others. Will not be staying here again.

Leisure Friends

8/10

Excellent

06 Sep 2022

Melanie

Someone tried to break into my room when I was sleeping, only for a Chinese man to twart him away, the police did respond quickly so thank you!

Leisure Self

2/10

Poor

25 Aug 2022

Lya Tayzeth

It had no AC, outside was a lot of noise and the hallways smelled like old carpets that had been never cleaned

Business_and_leisure Self

2/10

Poor

28 Jul 2022

Kimberley

Problem after problem

We arrived at the hotel at around 10:30pm but there was a long line for check in. We didn’t actually get our room key until nearly midnight. We were travelling with 2 young children who were already exhausted so this was a very long wait. When we got to the room, there wasn’t enough sheets for the beds or pillow or duvet covers. The curtains didn’t cover the window so we had no privacy and we’re woken up at dawn as we had no way to block out the sunrise. When my husband went down to the desk to ask for more bedding and to query the lack of curtains there was already a separate queue for complaints. He was told there was no more bedding but it might arrive in the middle of the night so he could check back then. He was given no advice about the curtains. We all had a terrible night sleep and I will absolutely avoid using this hotel again. They have not tried to resolve anything or contact us. Very disappointing.

Friends_and_family Family

2/10

Poor

25 Jul 2022

Jose

Really bad experience, we where given a room that was already occupied, the person in charge didn’t know what to do, we had to wait for two hours to get our room, we ended up getting the room after 2 am. I expect a full refund.

Business_and_leisure Partner

2/10

Poor

01 Jul 2022

Heather

This is the armpit of Frankfurt. Worst hotel I’ve ever stayed at, even in third world countries. I had to cry and wait 45 minutes to get them to honor my booking. Then they overcharged me. This is a travesty of a place.

Leisure Family

4/10

Poor

25 Jun 2022

John

Overpriced and poor

First two rooms, I opened the door to find that they were occupied! The guy on reception just stated ‘this is why I hate this job’. Common areas where never cleaned during my stay the same dirty sock was there throughout!
Area has plenty of eating options and is handy for Messe but next time I will book the premier inn.

Business

4/10

Poor

07 Jun 2022

Angela

Very noisy, between street noises (tram, train, sirens) and rowdy youths who were partying and shouting just outside the property late at night. 2 nights out of 3 when I stayed. Not a good choice when you need a decent night sleep.

Business Self

6/10

Pleasant

05 Jan 2022

Tai Ip

Room condition and hygiene were not very good

The dorm of 6 people had a lack of ventilation, so we're forced to open the window. Meanwhile, the weather was cold, and the traffic was noisy. The new bedsheets were simply dropped on the dusty floor. Some sheets were covered in dust, so I didn't use it. Furthermore, some USB chargers in the room were broken. The only advantages of this hotel are just the location and the price.

Self

6/10

Pleasant

18 Dec 2021

KOKULO

The property was easy to access and not far from the Tran and Tram stops

Leisure Self

8/10

Excellent

25 Nov 2020

Verified traveler

CORONA certainly ruined the breakfast service...so no one's fault. -Other: I had to change my date, but was unable to do on line via the website (although promised) !
Then the Tel Nr did not work and I had to search around to get a life person on finally. A little frustrating.
Yes, noisy around there, but so convenient w/ the S-Bahn within a 5 min walk ! Have been there on other trips - and will be back !

Self

6/10

Pleasant

26 Sep 2020

Verified traveler

All good except for that I can hear all the noises from outside and neighboring rooms.

Self

2/10

Poor

18 Sep 2020

Verified traveler

Wouldn’t issue a refund! I had to cancel my trip from USA to Germany due to COVID-19

8/10

Excellent

25 Feb 2020

James

Comfortable stay

As a budget traveler we had a comfortable stay. The hotel is just one train stop from downtown and very close to the station. The room was clean. Overall we had a comfortable stay.

Partner

2/10

Poor

23 Feb 2020

Irritated

So called in to change my check in date, they said no problem (this is after being hung up on 3 times!) Show up and all the sudden they can't find my reservation. Call Expedia for the booking number they inform me they have to call, wait on hold long distance (gonna be a wonderful cell phone bill) to be told that I would be charged as a no-show...an additional half of what i originally paid for 5 days, said nope they told me it was fine and I'm not paying any extra. Expedia at this point basically told me there was nothing they could do so failures between both the hostel and Expedia cost me three hundred bucks. Ended up walking out and across the street was the Tryp Wyndham where we ended up staying. So if you may run into an emergency do not book this hostel and Expedia does not provide the proper booking number to do any changes apparently though the hostel will tell you different on the phone. Avoid!

Leisure Friends

8/10

Excellent

12 Feb 2020

Christopher

Wouldn't recommend if you're a minority

The room is nice but they have no lockers in the room to put your things. So either you trust your roommates or you have to pay 4 Euros a day to rent a locker in the lobby. How stupid is that?

The indian/arab working check in is racist. I was one of two people in line to check in and he called over the white behind me, not even acknowledging me. When he gave me my key, he said the room's over there and pointed behind him, expecting me to find it outside in the back. Worse than that, he tried to make me pay for the room again when I already paid it online. Will not stay again, I'm sure they don't care.

Self

4/10

Poor

09 Feb 2020

Sidney

Nothing unique and it does serve a purpose but certainly not worth £188 for one night

Business Partner

8/10

Excellent

02 Feb 2020

Mike

Very good for transit stay. Value for many. Family room is a large one.

Leisure Family

8/10

Excellent

26 Jan 2020

Christopher

Basic accommodation but to be expected for the price. However the hotel has obviously recently undergone a complete refit, so although basic rooms and pretty small, everything is new and clean.

Business

8/10

Excellent

25 Jan 2020

wazolawo jean

Check in late...

i check in late and they didn't get all the sheets i needed for my bed but it's nice place to stay and i will come again.

Self

6/10

Pleasant

08 Jan 2020

SW

Near train station and tram. Staff are friendly and helpful. The only thing I don’t like is our bathroom and linens smells like cigarettes.

Leisure Family

4/10

Poor

20 Jul 2026

Mette-Katrine

Lidt afsides liggende i lidt skummelt Kvarter

Friends_and_family Family

4/10

Poor

24 Jun 2026

Nils

Es ist ein Hostel, such die Einzelzimmer sind schlimm

8/10

Excellent

16 Jun 2026

Nico

An sich entspannteste Hostel.
Privatsphäre war nicht so richtig vorhanden und bei meinem Bett gab es keine Möglichkeit mein Handy am USB aufzuladen da dies defekt war.

Self

10/10

Exceptional

03 Jun 2026

Ahmad

P

Partner

2/10

Poor

29 May 2026

Daniel

Vi fick vänta över två timmar på att personalen skulle öppna bagage-rummet eftersom han inte hade någon nyckel. Den enda nyckel som fanns till det rummet hade någon annan tagit med sig och gått därifrån. En av mina medresenärer hade viktig medicin i rummet och personen som jobbade var extremt värdelös på att förstå och lösa problemet. Kommer aldrig bo där igen. Aldrig.
I övrigt var rummen okej, men det saknades massor av sängkläder och inte heller detta fick vi trots att vi sa till. Det är ofta inte personalens fel så jag gissar att hotellet har väldigt dåliga chefer som inte har lärt upp sin personal bättre… :-(

Friends_and_family Friends

2/10

Poor

25 May 2026

Anne

Leider waren wir komplett unzufrieden mit unserem Aufenthalt. Das Personal war zwar freundlich und hilfsbereit. Auch die Lage war sehr gut. Direkt an der S Bahn Haltestelle so wie Straßenbahnhaötestelle.
Statt unserem Gesamtpreis in der Bestellbestätigung haben wir knapp 200 € mehr gezahlt. Das Frühstück war nicht gerade so abwechslungsreich bzw sehr wenig Auswahl. In anderen A&OS haben wir bessere Erfahrungen gemacht. Zimmer als wir ankamen waren Haare im Bad zufinden, die duschkabine war aus der Verankerung.Die Aufzüge sind beide während unseres Aufenthalt kaputt gegangen, im einen befanden sich noch andere Gäste die damit in Keller fielen. Steckdosen sind ohne Abdeckung. So etwas im familienzimmer kann gefährlich sein. Es werden Essensangebote ausgeschrieben die aber dann nicht eingehalten werden zb. Bekommt man eine Tiefkühl Pizza um sie sich selbst warmzu machen. Sorry aber Software geht garnicht. Leider können wir dieses A&O Hostel nicht weiterempfehlen.

Friends_and_family Family

8/10

Excellent

21 Apr 2026

YOONKYOO

B동 숙박시설은 비교적 청소상태 안좋음

Self

8/10

Excellent

16 Apr 2026

YOONKYOO

예 ᆢ아주 좋은 식사를 감사드립니다

Self

4/10

Poor

31 Mar 2026

Thomas

Zimmer verschmutzt, Gebäude nicht gepflegt, Lage zentral, Mitarbeiter freundlich. Für Preis noch akzeptabel.

Self

6/10

Pleasant

12 Mar 2026

Leo

sheep, defenetly worth the price

6/10

Pleasant

09 Mar 2026

Kotaro

宿泊するだけであれば問題はないが、部屋の埃はすごく、少し匂いもあった。
自分の部屋だけかもしれないが、ベッドに充電スペースがなく(使えなかっただけ？)不便であった。

Self

2/10

Poor

01 Mar 2026

Elcim

Es war unfassbar dreckig. Es wurde nicht nur unser Zimmer nicht gereinigt/ Betten frisch bezogen, sondern auch das gesamte Gebäude müsste tiefengereinugt werden.

Friends

10/10

Exceptional

21 Feb 2026

Merve

Zimmer gut alles gut eingerichtet gut zum schlafen und ah nette Mitarbeiter und bei Check out ganz einfach

Friends

4/10

Poor

20 Feb 2026

Marie

Des efforts à faire sur le ménage : miettes de biscuit sous le matelas et au sol, tâches...

2/10

Poor

11 Feb 2026

Vincent

Booked 2 rooms and stayed here for 6 nights.

1st night someone came entered our room in mid night with a key card
2nd night.

4/10

Poor

07 Feb 2026

Mahmmod

Personeel. Heel druk.

8/10

Excellent

04 Feb 2026

ahmet

İyiydi

8/10

Excellent

21 Jan 2026

AKIRA

部屋の清掃がQRコード読み取って予約式に気付かなくて3日目にやって貰えたがシーツの交換は

10/10

Exceptional

20 Jan 2026

Hiiro

客室はとてもきれいでスタッフの方も優しかったです。駅からは少し遠いですが、スーパーが少し行ったところにあってまあ、便利でした

Leisure Self

6/10

Pleasant

16 Dec 2025

優太

チェックアウトの手続きが簡単で助かった。

Leisure Friends

4/10

Poor

19 Nov 2025

Sören

Es gibt ein typisches Hotelfrühstück mit einer guten Auswahl, aber nichts besonderes.

Business

2/10

Poor

06 Nov 2025

Alireza

Nicht empfehlen

Business Self

8/10

Excellent

31 Oct 2025

LUIS ALEANDRO

Habitación limpia, personal amable.

6/10

Pleasant

08 Oct 2025

Melanie

Für eine Nacht ging es.... Dürfte mal etwas Renovation bekommen... Hochbetter waren ziemlich zusammengeschustert.... Nasszellen haben auch schon bessere Zeiten gesehen... Sauberkeit dürfte besser sein

Leisure Family

6/10

Pleasant

05 Oct 2025

Luca

Die zimmer müssten mal neu gestrichen werden. Die bettwäsche bei wenigen betten war auch dreckig, sonst alles gut. Mir hat es sehr gut gefallen

Leisure Self

6/10

Pleasant

04 Oct 2025

Guadalupe

Das Badezimmer war nicht ganz sauber, der Boden fühlte sich sehr klebrig an. In dem Zimmer für 4 Personen, das ich bekam, stand ein Etagenbett und zwei Einzelbetten, diese beiden Einzelbetten standen direkt nebeneinander und wir konnten sie nicht trennen. Das bedeutete, dass ich praktisch neben einer Person schlafen musste, die ich nicht kenne, das hat mir nicht gefallen.

Leisure Self

10/10

Exceptional

02 Aug 2025

Mashood

...

10/10

Exceptional

29 Jun 2025

Jonathan

Excelente la estadía

Self

8/10

Excellent

31 May 2025

Robert

Außenansicht Gebäude

Business

6/10

Pleasant

29 May 2025

Julia

So lala

6/10

Pleasant

19 May 2025

Lukas

Positiv: Einrichtungen, Unterhaltung, Spiele, Bar, Schliessfächer etc
Negativ: Sauberkeit (Urinstein etc); Check-in ab 15 Uhr, auch wenn Zimmer schon bereit wären, dadurch bildet sich um 15 Uhr eine Warteschlange; Meldeschein per QR-Code...

Business Self

2/10

Poor

09 May 2025

Gobind Singh

Føj disgusting

Mug på værelset.
Ødelagt bad.

Friends_and_family Friends

2/10

Poor

07 May 2025

Dominic

Ich bin spät eingecheckt, das hat soweit auch problemlos geklappt. Allerdings musste ich dann feststellen, dass das Bett nicht bezogen war. Weder Laken noch Bettbezug war vorhanden. Andere Gäste im Zimmer haben mit Decke ohne Überzug geschlafen, zwei von vier hatten Bettzeug. Dusche/Klo hätten auch sauberer sein können.

Hab mich bei Expedia beschwert. Die Reaktion von Expedia fand ich gut und es wurde im Anschluss von Expedia die Unterkunft kontaktiert. Von der Unterkunft selbst bin ich aber enttäuscht.

Leisure Self

2/10

Poor

04 May 2025

Sven

Zimmer waren sehr stark verschmutzt. Toilette funktionierte nicht richtig. Servicepersonal sehr unfreundlich als man auf die defekte Toilette hingewiesen hatte.
Auswahl beim Frühstück war mehr als dürftig.

Leisure Family_with_children

6/10

Pleasant

30 Apr 2025

Susanne

hshd

2/10

Poor

29 Mar 2025

Deniz

Diese Unterkunft ist kein Cent wert, den man ausgibt ich mein Jugendherberge Atmosphäre hin oder her. Schließlich buche ich ein Einzelzimmer da erwarte ich doch wohl ein vernünftiges Kissen und auch eine Matratze mit lattenrost.
Ganz ehrlich, wenn ich hier rausgehe, muss ich immer erst zur Massage, weil ich so geredet binUnd

Leisure Family_with_children

2/10

Poor

26 Mar 2025

Deniz

Ich sag Ihnen ehrlich Sperrmüll Möbel und heruntergekommenes Hotel wir wollen nicht mehr von Hotel sprechen. Hostel nicht mehr Hostel reif ist das hier wenn hier Insekten auf der Fensterbank rumrennen, die langsam, dann natürlich die Wärme suchen zu Ihnen ins Bett wandern sind das Bettwanzen gewesen ich hab keine Ahnung.

Leisure Self

2/10

Poor

19 Feb 2025

Debora

Pessima struttura

Prenotato camera per quattro persone. All'arrivo la camera non era pronta: all'interno abbiamo trovato uno zaino e scarpe con letto sfatto ed asciugamani usati. CI hanno cambiato camera immediatamente ma purtroppo nella seconda camera non è stato possibile soggiornare in quanto vi era un puzzo di fumo incredibile, le tende erano in parte divelte, i cuscini erano sporchi. Abbiamo lasciato immediatamente la struttura senza neppure chiedere un rimborso in quanto abbiamo capito che lo standard era veramente basso.

Friends_and_family Family

4/10

Poor

16 Feb 2025

Peter Wolfgang

Die Karte gezückt, doch was soll das sein?
Kein EC – nur Kredit oder Bargeld allein.
Verloren gestanden, die Stirn in Falten,
doch schließlich gezahlt, um Einlass zu erhalten.

Im Zimmer dann Kälte, es fror mich so sehr,
die Fenster undicht, der Frost kam daher.
Die Heizung auf Fünf, der Vorhang als Schild,
doch blieb es doch zugig, trotz Wärme im Bild.

Die Straße war laut, der Lärm ohne Rast,
dazu ein Heizkörper, der pfiff und auch knackt’.
Zum Glück gab’s Kopfhörer, Noise-Cancelling fein,
so fand ich doch Schlaf in dem frostigen Heim.

Gebucht eine Reinigung, erwartet am Morgen,
doch keiner erschien, das gab mir zu sorgen.
Die Mail kam verspätet: „Wie sauber war’s heut?“
Ich lachte nur trocken – denn niemand erschien erneut.

Business Self

6/10

Pleasant

14 Feb 2025

keiko

とにかく利便性がよい。この一点につきます。寝るだけに利用する目的ならとても便利な場所にあります。
スタッフの感じは良かったが、それ以外に
他はあまりおすすめできる点がなかった。
エレベーターが壊れていて1基だけたまに動いているが極狭で2、3人しか入れない。
結局滞在中一度も利用できなかった。
常に4階まで階段を使うしかなかった。荷物がない時はまだしも、帰国日スーツケースをもち階段から降りたので次の日腕が痛くなってしまった。。

Business_and_leisure Self

2/10

Poor

09 Feb 2025

Verified traveler

Never again! Rude staff and unclean room.

Extremely rude staff when checking in, that was actually the exact moment when we decided never to stay there again!

We stayed 6 persons in 3 dubbel rooms for 280 euro per night and room in February.

Apart from that, it is very very worn down, you dont get linens for your bed, only the cotton thing that sits around the mattress. Only 1 foam matress and nothing else, the pillows were extremely flat and when we asked for another, they didnt get it for us so after going down to the lobby again (only 1 elevator working the entire stay, and its for 3 persons, in a huge hotel.) They finally have us another but of course without anything around.it, so we had to wrap the towel around ot to sleep on it.

It says on the door that they will.empty trash and desinfect the room daily, but that doeas NOT happen. (None of our 3 rooms) neither new rowels or toiletpaper or shampoo, and also bring your own cups, thats is NOT included in the €1950 + we paid for our visit.

STAY AWAY!

I wiuld say this is worth max €40-50 per room, on a good day.

Ps the webpage picture upload doesnt work, so i cant share my photos .
/Regards

Business Friends