Name: Moana Surfrider
Address: 2365 Kalakaua Ave, Honolulu, 96815, US

Moana Surfrider

Hawaii - Oahu - HI · United States

100 reviews shown

10/10

Exceptional

22 Jul 2026

Tri

The Moana Surfrider is such a pleasure to stay at. When you're in Hawaii, you want an oceanfront property and the Moana has a great location on the strip. You're on the oceanfront so you can go to the beach any time you like, then take a dip in the pool after. Food and shopping are walking distance and there's plenty of places to go. Water is provided daily in your room and housekeeping is helpful, courteous, efficient, and friendly. Housekeeping will also refill the coffee pods and tea bags in your room as well that are also provided for free. There are three wings, the tower, banyan, and surfrider wings. We generally stay in the surfrider wing in an oceanfront room. The oceanfront rooms have a lanai with rocking chairs so that you can enjoy a coffee and the sunrise while overlooking the ocean and sleep to the sound of the crashing waves. Depending on which room you're in in the tower wing, you'll either get a a view of the sunrise, sunset, or both. The tower and surfrider wings have balconies/lanais if you have an ocean view room. The banyan wing does not provide either for any of the rooms. Towels are provided for the pool and the beach and you can also reserve an umbrella for the beach if you desire. All the staff at the Moana are friendly and helpful. We've stayed at three other hotels in Waikiki, but always go back to the Moana Surfrider.

10/10

Exceptional

21 Jul 2026

Edna

Fantastic location, not a huge hotel so you don’t get drowned in the crowds. Everything was brilliant

Family_with_children

10/10

Exceptional

19 Jul 2026

Lisa

Historic, beautiful hotel that has amazing staff!!

8/10

Excellent

12 Jul 2026

John

Resort was excellent in every way

Partner

8/10

Excellent

12 Jul 2026

John

This resort was excellent in every way,

Partner

6/10

Pleasant

11 Jul 2026

Marina

Our stay was disappointing from the start. The room we received looked nothing like the photos on Expedia. It was extremely small and definitely not suitable for three people. The bathroom was outdated, the shower had very low water pressure, and the toilet leaked during our stay. There was also very poor lighting, making it difficult to do makeup or style your hair.
After contacting the front desk, the only option offered was to pay an additional $1,200 to upgrade to a larger ocean-view room. While the room was bigger, the bathroom was still outdated, the shower pressure remained very weak, and the bathroom itself was still very small.
The pool officially opens at 7:00 a.m., but by 6:00 a.m. guests had already placed towels on the chairs to reserve them, making it nearly impossible to find a seat. We also learned that beach cabanas and lounge chairs needed to be reserved about two weeks in advance and were nearly twice the price of renting them directly on the beach. This information was never communicated before our stay.
We also paid a $320 resort fee, but it was difficult to see the value. The only amenity we actually used was the beach towels.
Overall, this hotel did not meet our expectations and did not live up to the standard we’ve experienced at other Westin hotels. Based on our experience, I would not recommend staying here.

Family_with_children

10/10

Exceptional

11 Jul 2026

Charina

Staying at the Surfrider always made me feel refreshed, relaxed, peaceful and very happy! It's a perfect place to just destress. It's an amazing wonderful fantastic safe place to be for a solo traveler like me. The staff are amazing and helpful. I always feel very pampered. The breakfast buffet is so YUMMY!

Self

10/10

Exceptional

07 Jul 2026

jason

10/10

Exceptional

07 Jul 2026

Rebecca

More rental options for cabanas.

Partner

2/10

Poor

04 Jul 2026

Sameh

Room doesn’t have closet . Very dirty and outdated bed linens and furniture .
Housekeeping doesn’t even clean the room .
No beach chairs , no umbrella . You only have to rent them for $400 per day or go to other beach rentals near by .

Family_with_children

4/10

Poor

03 Jul 2026

Brian

Horrible check in — would not take our car — had to drive for 1.5 hours through 2 public garages to fight to find a spot and pay $60 for overnight parking. Further, the gentleman in the valet was very rude and had difficulty communicating. Still further, the check in for the room was slow, and they automatically and inappropriately “upgraded” (not an upgrade ) us to the tower when I had purposefully booked rooms in the main building , but since I was parking the car while my family checked in they did not know any better. It was not a good experience.

8/10

Excellent

03 Jul 2026

Max

There were not enough elevators operating at the same time. It would take several stops, on different floors, from 18th floor to get to the lobby. A bit annoying. There were sometimes 14 people in one elevator.

Family

10/10

Exceptional

03 Jul 2026

Jesus

The location and history of the hotel is amazing. The grounds are immaculate. The staff, from the front desk, valet, housekeeping, restaurants, and other areas were amazing. Always helpful and smiling. Centrally located to all shops in Waikiki.

4/10

Poor

02 Jul 2026

Jasmin

I stayed at the Moana for 7 nights. Cleaning service was subpar. Bed was barely made, washroom was not cleaned. They pretty much just replaced the towels. On our last night however, we came back to a MADE BED, and clean and reorganized bathroom!
We had 2 rooms with a city view. 1 room had a sliver of a view of the city. This room was also poorly designed - no space for much. There was a smell of mold and nothing in the room dried. All our bathing suits stayed DAMP. It got to the point where we were bringing our clothes out to the beach to dry. I paid 10k for both room. The wifi didn’t even reach the end of the ON SITE POOL. Would not recommend - stay at the Royal Hawaiian instead!

Family

10/10

Exceptional

01 Jul 2026

Wendy

Love this property; the location, the renovation and the history. Definite recommendation

Partner

10/10

Exceptional

30 Jun 2026

Akop

Amazing location and hotel

2/10

Poor

29 Jun 2026

Ian

This place is under staffed and has completely gone downhill since they renovated. The water pressure is non existent, the pool is disgusting and I would not recommend it if you have young children. Really disappointed with the lack of common sense of the staff and how unhappy they are. They cannot handle the crowd levels and are not trained properly at all. GM is non existent!

Family_with_children

10/10

Exceptional

29 Jun 2026

Marjorie

Love it! I would stay there again

Partner

10/10

Exceptional

29 Jun 2026

David

It’s gorgeous. The setting is perfect, it’s surrounding are perfect and it has great beach access, and incredible food.

Family

8/10

Excellent

27 Jun 2026

Timothy

Great property on Waikiki beach. Unfortunately my room was on the construction side so noisy during the day.

Family

8/10

Excellent

27 Jun 2026

Ana

Staff was amazing, but the hotel itself definitely needs upgrades. The property has a great location, and on the beach. If you don't mind a busy hotel and crowds on the beach, you should have a good time here. Not enough seating pool side, but the area is quite small so I don't think it can be helped.

Self

10/10

Exceptional

26 Jun 2026

Gina C

Only one downside. The tv in room was always cutting out and only a few channels available The channel would change but have the same show showing. Should have called down to service to see if hotel was having cable problem. Still a wonderful hotel.

Family

10/10

Exceptional

23 Jun 2026

Wendy Lee

Beautiful historic hotel wonderfully renovated

Partner

8/10

Excellent

23 Jun 2026

Shanna

First time at this property and it was nice. There was a bottle of hair spray under the sink left from previous guest, so that was a little concerning. The pool is too small but all of the employees were very nice.

Family

10/10

Exceptional

23 Jun 2026

Kasey

Absolutely loved this property and will be staying here again!

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Aidar

Good travel for me. Thank you.

10/10

Exceptional

21 Jun 2026

Stephanie

The room was wonderful and spacious…redone in the last year! Loved the location of the hotel…right in the middle of the action in Waikiki!

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Mark

Beautiful hotel, stayed in the ocean view tower on the 18th floor, absolutely fantastic.

Family

4/10

Poor

16 Jun 2026

Steven

Room was dusty, noisy, and cramped. Ac smelled funny. Entire property is way, way too crowded. It doesn’t help that they allow the general public access to bars, restaurants and beach. Unless staying just one night, avoid!

Self

10/10

Exceptional

14 Jun 2026

Joel

The hotel is very nice. We loved the whole vibe. The patio area with the huge ~150 year old Banyon tree. Is beautiful and relaxing. Beach view awesome and the beach is clean and very accessible and active.

Proximity to shops and restaurants made it an easy walkable stay. No car necessary. We used Uber and booked tours.

Only negative was how small our room was! We did have a direct view of the ocean but the bathroom and room were unusually small for the price

Partner

10/10

Exceptional

14 Jun 2026

Robert

Heather the waitresses was awesome

Self

10/10

Exceptional

13 Jun 2026

Kevin

Moana Surfrider is always an excellent hotel to stay at. It is in a great location, staff is friendly and helpful, and the rooms are clean. On top of that, you can’t beat being right on the beach.

Partner

8/10

Excellent

13 Jun 2026

Elaine

Beds were comfortable, staff kind and helpful. We stayed for 2 weeks, 3 ladies. Only three drawers for clothing and very small counter in bathroom.

Family

6/10

Pleasant

06 Jun 2026

Carrie

Hotel is beautiful, centrally located and wonderful staff. There is a small pool, which fills quickly with families. Only dined at the beach bar while there. Decent food and drinks

Family

8/10

Excellent

05 Jun 2026

robert

Great location on beach need better views

Partner

8/10

Excellent

03 Jun 2026

Jatanna

Great beach location. That’s what you are paying for.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Larry

What a great place. The surfrider is very centrally located, easy to walk to evrything Waikiki. It has a very Hawaiian, open air, charm to and is located right on the beach. The staff is very friendly and extremely helpful.

Partner

8/10

Excellent

01 Jun 2026

Faith

Nice property with a great Beach Bar! Only stayed for one night because there was a 1st Birthday party there. Food for this event was really delicious too.

Self

10/10

Exceptional

01 Jun 2026

Warren

Really enjoyed our stay. Staff was very attentive. Only downside were the pot smokers out on their balconies.

Family_with_children

10/10

Exceptional

31 May 2026

Diana

This s my favorite hotel to stay in Hawaii. The staff just delivers such a great experience.

Partner

10/10

Exceptional

30 May 2026

Robert

They moved me from an ocean view room to oceanfront suite. The Moana Surfrider is the best situated hotel in Waikiki. I suppose if I had my druthers I’d wish that the pool was slightly bigger, but the ocean is right there so……

Family

10/10

Exceptional

30 May 2026

Wayne

The hotel Is centrally located and loaded with charm.
Great property and all the staff made our stay very memorable

Family

10/10

Exceptional

29 May 2026

Heather

Amazing! Couldn't have asked for a better way to celebrate my 50th birthday!

Partner

10/10

Exceptional

26 May 2026

Sanjay

The service everywhere in this hotel is about the best we’ve experienced in Waikiki area

8/10

Excellent

25 May 2026

Sean

I was surprised that this quality hotel doesn't have room service.

10/10

Exceptional

20 May 2026

Vanessa

The only place we stay when we come visit!!!
Hands down the best experience and location!

Family

10/10

Exceptional

17 May 2026

Lisa

We absolutely loved the amenities & customer service.

Partner

10/10

Exceptional

16 May 2026

Richard H

No complaints whatsoever. Will stay there again asap…

Partner

10/10

Exceptional

16 May 2026

Susan

Very friendly staff helpful and accommodating. Beautiful property well maintained and clean.

Friends_and_family Friends

10/10

Exceptional

15 May 2026

Deepti

We always choose this hotel, it is our favorite because of the location, amenities, staff, food and really everything. Everything is always incredible and immaculate and we will always come back. A special thank you to Paige who helped us switch rooms so we could be more comfortable with our baby and even gave us a little gift bag to take home. She was amazing!!

10/10

Exceptional

13 May 2026

Bonnie

Our view facing the crater was stunning. The pool is pretty small for the amount of guests and chairs are limited. Otherwise the hotel was gorgeous and a major highlight of our trip.

Partner

10/10

Exceptional

07 May 2026

This lovely spot merits ten stars, if that were possible. Location, beauty, history, breakfast buffet, staff; the superlatives for everything about the Moana apply to every year of my visits. Unforgettable hotel.

Self

10/10

Exceptional

05 May 2026

Liga

Room spacious and clean, very comfortable bed, nice robes to use, complimentary beach bag. Staff very helpful, able to book late check out at extra cost. Lovely beach, a bit crowded, pool and poolside quite busy. Easy access to shops and restaurants. Overall enjoyable stay.

Family

10/10

Exceptional

05 May 2026

Marvin Alejandro

Great location

10/10

Exceptional

03 May 2026

Priscilla

Staff was great! Location is conveniently located to everything! Only thing I’d suggest is book chairs on beach early - it’s for a fee but very nice to have an umbrella! Also, pool area is very small so if you want a chair at the pool, you need to go at like 8 in the morning to reserve.

Friends

8/10

Excellent

02 May 2026

Robert

I had such a memorable experience, thank you to the incredible generosity, thoughtfulness and efficiency of Rebecca, the staff who assisted us at check-in. I mentioned that it was my birthday so made sure that we got our room in the shortest possible time, gave us breakfast vouchers, and delish Hawaiian cookies when we checked out.

This hotel is in the heart of Waikiki, right next to the beach with elegant Victorian style lobby, great food, nice live music by the Beach Bar, and next to shops and good restos. Service by hotel staff is commendable!
Some may find the room too cozy though but linens are 👍.

Partner

10/10

Exceptional

01 May 2026

Brian

Everyone and everything was great

8/10

Excellent

29 Apr 2026

Karen

The hotel is very nice, great location if you want to be in the middle of everything, but there isn’t enough space in the common areas, especially the pool side to accommodate the number of guests.
Guests put towels on sun loungers early in the morning and sometimes didn’t show up till the afternoon. The alternative is the public beach which is extremely busy. You can hire a Tommy Bahama chair from the hotel for $25 per day which I felt should be complimentary since the lack of space around the pool. Overall we had a nice time

Family

8/10

Excellent

28 Apr 2026

Van

Love the vintage resort vibe.

Partner

10/10

Exceptional

26 Apr 2026

Yasmine

Beautifully, elegant hotel with clean, good sized rooms (tower wing), lovely views with plenty of sunshine, refrigerator small closet, drawers, ample lighting and good AC (almost too cold at times!). Wish they provided a microwave but that's minor. Love the historic feel of the hotel, they really did an excellent job of maintaining it, especially since this was the very first hotel in Waikiki! A magical banyan tree sits in the middle of the courtyard, central to the small pool, the bar area with plenty of seating and their pretty restaurant The Moana Beachhouse. A few steps away is the action-packed beach with beautiful, calm waters and turquoise ocean. The hotel itself is central to everything on the Waikiki strip and all the shopping areas and restaurants are very walkable! About 3 to 15 mins max. They also have adorable wooden rocking chairs situated at the front and back where you can relax. The evening piano player/singer is excellent.

Partner

10/10

Exceptional

25 Apr 2026

Manuel

Beautiful hotel, excellent services

Family_with_children

10/10

Exceptional

25 Apr 2026

Michelle

The beautiful pictures don’t capture the ambience of the resort. From our balcony we have spectacular views of the beach, passing boats and the breathtaking sunsets. We sat at night in the shade with delicious food and drinks as the cool breeze and live music moved us to a relaxed place. You walk out to shops, restaurants and other attractions. It really was the perfect experience for me and my husband.

Family

2/10

Poor

24 Apr 2026

Tamar

Awful. Too noisy. Didn’t feel clean

Partner

10/10

Exceptional

21 Apr 2026

Sharee Alicia

Absolutely lovely hotel, rooms were relaxing and beds very comfortable.

4/10

Poor

21 Apr 2026

Jennifer

Room was dirty. Very loud resort.

8/10

Excellent

20 Apr 2026

kathy m

We stayed in the old part of the hotel. It was very charming and you really felt like you were part of the original charming property. However, the rooms are REALLY small and there’s no outlet plug in the bathroom. There’s a window that overlooks the ocean but no balcony. It rained the entire time so u need a balcony to dry wet items. We knew this before we booked. The AC does work VERY well in the old part of the hotel. The property is lovely and the breakfast buffet was fantastic. This hotel was very expensive and therefore less crowded - thank God. It was not swarming with thousands of people or screaming kids. It was peaceful and relaxed and civilized. The amenities were wonderful. We received leis, free daily bottles water in our room. We had access to beach towels, rain umbrellas and plastic disposable rain parkas. The gym was outstanding. The equipment was new and their choice of machines was great. You can absolutely get a great, basic weightlifting routine done here. This hotel is located in the perfect spot with access to restaurants and shops. I feel like it’s slightly overpriced but it’s the nicest hotel in Waikiki. The building is gorgeous and that banyan tree…….

Partner

8/10

Excellent

19 Apr 2026

Marco

I didn’t like not having chairs to lounge in the beach they charge $25 us per chair I found that ridiculous.

Friends

10/10

Exceptional

18 Apr 2026

Jadie

Very friendly staff. Location is wonderful.

Partner

8/10

Excellent

15 Apr 2026

Ruediger

Construction noise, sliding glass door in our room was dirty, small pool and limited amount of lounge chairs. Resort fee charged was not justified in our opinion. F.e beach sand chairs and umbrellas were not included in resort fee. Wifi was not secured for each room separately.

Partner

8/10

Excellent

14 Apr 2026

Dennise

Excellent beach location and near many restaurants and staff was pleasant

Friends

10/10

Exceptional

10 Apr 2026

Miki

The breakfast buffet was fabulous. The new renovated rooms in the Tower wing were also very nice. One caveat is the Beach Bar has live music and goes until 10pm so if you have an ocean view or ocean front or diamond head facing room- you will hear it. The beach umbrella rentals book fast so you should try and reserve them early before you travel.

10/10

Exceptional

10 Apr 2026

Nicole

Great location and staff is very helpful

Family

10/10

Exceptional

07 Apr 2026

JUAN CARLOS

I wish they had longer hours in the pool area!
Beautiful hotel
Smells Good
They need a hot tub!

Friends

10/10

Exceptional

07 Apr 2026

Christoph

We had a wonderful time. Perfect location, wonderful Spa, great dining options on premises but also located close to everything.

6/10

Pleasant

07 Apr 2026

Christine

Way too crowded and understaffed. Broken elevator but a beautiful property in a great location

Family_with_children

10/10

Exceptional

06 Apr 2026

Billy

Water Pressure of shower was too weak, Elevator was broken.

Family_with_children

10/10

Exceptional

05 Apr 2026

Laurie

Love Westin properties. Outlandish pricing to rent a beach umbrella, however. Needs more outdoor resort sunning zones. Rooftop?

Family

10/10

Exceptional

01 Apr 2026

Patrick

Beautiful old school charm but wonderfully updated and modern- a rare classic hotel with the amenities you want. Upgrade to a Tower room with a Diamond Head view and you will thank yourself over and over.

Family

10/10

Exceptional

31 Mar 2026

Jason

10/10!

Partner

10/10

Exceptional

28 Mar 2026

Marissa

Perfection is the only way to describe the Moana Surfrider! The staff, the location the luxury hotel, honestly one of the most incredible places and experiences I have had around the world.

Amazing location close to incredible shopping and of course the Waikiki beach!

8/10

Excellent

26 Mar 2026

Bradley

Not enough availbale products in the rooms, partial ocean view was almost no ocean view, otherwise great location in town and very nice beach, food was ok at all resturants, probably too expensive for what you get, as there are no hotel activites.

Family_with_children

8/10

Excellent

24 Mar 2026

Esmeralda

Not enough pool staff!

Family_with_children

10/10

Exceptional

21 Mar 2026

Michelle

The staff was wonderful. We had non-stop rain which was miserable but the staff remained friendly, patient and accommodating. Room was clean. Beds were super comfy. Bathroom was tiny. No outlet in the bathroom which was weird. No room on the vanity to rest anything. We had lunch on the patio upon arrival (under umbrellas) and it was delicious. The ahi bowl was outstanding.

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Kade

The room was clean and the bed very comfy

Partner

10/10

Exceptional

20 Mar 2026

Jan

Everything was great and the hotel is beautiful! Will stay there again for sure!

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Joseph

Beautiful place to stay. Would like to get in the room earlier on arrival thought.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Mitchell

Pool is a little small, wish they offered more amenities. Overall very nice hotel and superb location on Waikiki.

10/10

Exceptional

18 Mar 2026

Leticia

Beautiful. Great location.

10/10

Exceptional

15 Mar 2026

Alfred

One of the best hotel to stay on Waikiki beach!

10/10

Exceptional

15 Mar 2026

Tameka

Great stay overall and Stuart was kind, ensured we got our bags and provided

10/10

Exceptional

13 Mar 2026

Vilma

Perfect location and staff friendly

Friends_and_family Friends

10/10

Exceptional

13 Mar 2026

Sara

I literally danced a jig when entering my room: breathtaking ocean view, including Diamond Head. I even spotted sea turtles from my balcony.
King sized bed, extremely comfortable with very soft sheets and pillows of varying density. Lovely bathroom with heavenly White Tea shampoo, conditioner, etc.
If shopping is your game, then Waikiki has it all from Target to Tiffany!
And yes, you are welcomed to this Victorian Masterpiece with a real flower lei.🌺

Self

10/10

Exceptional

10 Mar 2026

Margaret

Yes

Partner

10/10

Exceptional

10 Mar 2026

Margaret

Great view, great food.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Amit

Everything at this hotel was fantastic. The rooms, the views, the location on Waikiki Beach, the afternoon tea, the lobby, the banyan tree area were all divine.

Self

2/10

Poor

09 Mar 2026

Diana

Please be aware of one important fact at this hotel. On Expedia website it does not give clear pictures of the fact that you will likely be staying at an attached nearby hotel NOT the historic hotel which you think you are staying at when you book this hotel based on photos and advertising. Their pictures show main historic hotel while they put you in a high rise next door caller their \"tower\" rooms which we were not aware of because again no full advertising. The rooms in the \"tower\" are very mediocre and not worth the money you are paying for a higher end hotel pictured on Expedia (the main building). You can get a high rise hotel for a fraction of the price nearby so be aware that you are most likely staying in nearby addition. Also in the new addition there are no locks for the bathroom so if you care about your privacy then this is a concern. Also be aware there are doors in every room to room in tower that can be useful if you are booking 2 rooms and need to connect them...however if you don't then you will be stuck with someones next door who will be loud as these doors let in a lot of noise to the next room. You will feel like people are talking in your room which was very difficult to sleep during the night. We decided to leave to a nearby hotel for fraction of price ad advertising was for a wrong hotel but Expedia did not want to help much and stilk charged us for 1 nights stay.

Family

10/10

Exceptional

07 Mar 2026

Roland

Everything awesome! Hotel room, staff, service, food and drinks, location. We will be back.

Partner

10/10

Exceptional

03 Mar 2026

Natasha

The room was very clean and the staff were nice to me and my family.