Name: Alohilani Resort Waikiki Beach
Address: 2490 Kalakaua Avenue, Honolulu, 96815, US

Alohilani Resort Waikiki Beach

Hawaii - Oahu - HI · United States

2490 Kalakaua AvenueView location

100 reviews shown

8/10

Excellent

26 Jul 2026

Robert

10/10

Exceptional

26 Jul 2026

Merissa

I had a problem with the first room. I was in as far as the guest next-door being really noisy and they moved me to another room, which was much nicer. I really appreciated that they did that.

10/10

Exceptional

26 Jul 2026

Tatiana

Our stay was great!
Staff was beyond friendly and attentive.
Highly recommend.
Location was right across the beach. All you need is next to your hotel.
Beautiful outdoor pool and clean facility.

2/10

Poor

25 Jul 2026

Francisco

Do not come here had a dirty room with blood on it. Got told they would move us. They moved us after holding us up 1 hour and a half to a room with mold on the bathroom ceiling. Missed out on our excursion and lost out on money. Would not come back

8/10

Excellent

25 Jul 2026

Alexandria Marilyn

Pleasant stay, rooms are nice and clean, balcony’s. No issues here, loves the pool and bar as well!

6/10

Pleasant

24 Jul 2026

Ken V

AC thermostat is broken. Hallway Temperature is too cold. Cockroaches in room.

2/10

Poor

23 Jul 2026

Arman

Terrible

8/10

Excellent

23 Jul 2026

Dyani

The rooms were kept clean as well as the resort itself, a very beautiful place as well as convenient. Waikīkī Beach is barely a 2 minute walk, and plenty of food options close by. The only thing I would note is that the rooms are not very updated. They’re comfortable but I wish the rooms were better considering the price. The bathrooms were AMAZING though. Love the bidet.

10/10

Exceptional

23 Jul 2026

April Perth Hermis Badana

I most of the hotel except for when I requested to do some kind of decor for our anniversary they said they would do it but nothing was decorated

10/10

Exceptional

23 Jul 2026

Marc-Andre

L EMPLACEMENT ETAIT PARFAIT
PISCINE PARFAITE
MANQUE DE SERVICE A LA PISCINE,

Family

6/10

Pleasant

23 Jul 2026

Marilyn

The resort itself was in a wonderful place and allowed us to have quick access to the beach and the free rentals from Beach Candy was such a perk. Like any resort the lobby is gorgeous and welcoming, it starts getting ugly when you enter the rooms. We arrived on a Friday night and was assisted by Samantha at the front desk. My first impression of my hotel stay and my first time in Waikiki was completely ruined by her. She was not welcoming, she provided me ZERO information on the resort, to mention she didn’t let me know where the pool was located, if I had a vehicle, where we could obtain beach towels. I had to ask her things which luckily I had already researched. I was in an ocean view double bedroom. The view was ok, the bathroom is a 0 star, completely outdated and moldy. Housekeeping everyday was awesome, they made the bed and changed towels only. Did not scrub toilets or tub, I had to call for additional towels every night. The pool area was nice, more of a night life ambient. The pool was not lit at night and every person that went up from the dining area to the pool area tripped on the steps, be careful. Not so kid friendly. Requested late checkout which was approved for additional $ and they stored our bags for additional time at bell desk. Breakfast was good, which we received as complimentary, not very good options for kids. The coffee maker in room did not work, it made espresso shots only. ABC store 1st floor with access to the hotel was amazing!

8/10

Excellent

22 Jul 2026

Roberto

Only downside was a light that did not work and our TV had power shortages time to time but it was an excellent resort

Family

10/10

Exceptional

21 Jul 2026

Kelly

We had a wonderful experience at Alohalani! The resort was amazing and the staff was wonderful! Very clean and the location was perfect!

Family_with_children

6/10

Pleasant

21 Jul 2026

Josh Trung

Carpet smell,still have ceiling popcorn

2/10

Poor

21 Jul 2026

Sabrina

We were charged a smoking fee of 500$ without notice, because they say that the the detector detected high particles. We are non smokers, and it in the time frame that they later gave us we were getting ready, shower, hair dryer and hairspray…
So be aware not to be wrongfully charged

Partner

10/10

Exceptional

21 Jul 2026

Mauricio

Great location and amenities. The staff is so helpful and very nice. We got there a bit early for check-in and the front desk was kind of busy but flowing. So the \"international team\" next to the Bell Desk helped us, and made everything so smooth and efficient to check-in without any issues.

Family_with_children

10/10

Exceptional

21 Jul 2026

Albert

Very nice place to stay and great location!

Family_with_children

10/10

Exceptional

20 Jul 2026

John

Amazing

6/10

Pleasant

20 Jul 2026

Brendon

Room was fine, as expected. Bar/ food service staff in the pool facility were slow and unhelpful and had little or no interest in being friendly to anyone who wasn't American. It was disappointing and not consistent with the service we normally get in Waikiki. It felt very much like they just didn't want to be there

Partner

10/10

Exceptional

20 Jul 2026

Thomas

Everything about this place was amazing if you can afford it the fitness center was top-notch. The aquarium was amazing room was spacious and super clean. Love it and would absolutely stay here again.

10/10

Exceptional

19 Jul 2026

Ariel

Clean room, staff was helpful. Easy to use amenities. Great location, near bunch of breakfast spots. And shopping. Very close to beach. The pool area was really nice too

Partner

8/10

Excellent

18 Jul 2026

Benny G

Location is what this place has. The room was average. The food was average. If you've never been to a real resort, I guess you could call this place a resort. Otherwise, it's a hotel at the beach, that's it.

Friends

10/10

Exceptional

18 Jul 2026

Elsie

Great location, clean and staff were friendly and helpful

Family

4/10

Poor

17 Jul 2026

Ashley

I didn’t get the room I reserved, they didn’t comp me anything for that and it’s not up to date

Self

10/10

Exceptional

15 Jul 2026

EDWIN

Pool

Family

8/10

Excellent

15 Jul 2026

Joanne

The hotel was perfectly situated opposite Waikiki beach and the rental of beach items well received as we spent most of our time there. The hotel is beautifully maintained and the staff are typically Hawai’i n in their laid back, kind and helpful approach. The aquarium and its upkeep in the lobby was an added bonus and the bar area a nice place to have a drink. Our room was large for myself and my two children aged 19/20. And I loved our balcony overlooking both the city, the beach and the beautiful misty mountains. If I had one issue it was the bar charges, inconsistent and one time charged $11 for one beer and then charged $38 for two beers. I always had the same drink but didn’t pick this up on my bank statements until I got home. So check what you are being charged.
I loved the location, nearer the zoo end, as a bit quieter but with a 3-4 min walk you are into the main stretch.
I would recommend the hotel to families and single travellers as there is enough going on at the hotel but it doesn’t feel like an 18-30 type place. I would sum it up as a modern, sophisticated beach side hotel with a lot going on if you choose. I wish we had more time there. The Hawaiian people are wonderful. I hope we’ll be back one day.

Family

10/10

Exceptional

14 Jul 2026

Eric

Great location and good customer service

Partner

10/10

Exceptional

14 Jul 2026

Angelique Nicole

Perfect location for walking to the beach, shopping, and restaurants. The pool is nice. There's a little restaurant connected. The hotel is really nice. The room seem dated compared to the lobby, but it was clean and we weren't there to stay in the room all day.

Friends

10/10

Exceptional

14 Jul 2026

Pearl

Second year in a row staying here. Very convenient location and resort offers all that you need.

Family_with_children

8/10

Excellent

13 Jul 2026

Annemarie

Not 5 star by any means. Rooms were nice (basic). Shower drips 24x7, toilet flush is so dramatic it can wake everyone on the floor, doors are so heavy that you cant sneak out of a room without a huge 'clunk'.
If its windy, there is no Breakfast restaurant, as the Swell Bar becomes uncomfortable to remain at.
Not enough pool recliners (we went to the pool 4x during our stay and never once managed to grab a seat, there's no monitoring of people who have towels on the chairs but are not actually at the pool).
Pro's:
Great location.
Comfy beds.

Family

10/10

Exceptional

13 Jul 2026

Terrilyn

Excellent location and amenities

Partner

6/10

Pleasant

12 Jul 2026

Victoria

My recent stay at Alohilani Resort Waikiki was average overall. It wasn’t a terrible experience, but it definitely didn’t live up to my expectations for a resort at this price point. We splurged for the ocean view, but I’ll tell you now to just save your money, you could barely see it with so many buildings in the way. Also the furniture on the balcony was kind of rinky dink, so if aesthetics are important to you I’d pass.

The biggest issue was the strong odor in the room and hallways that smelled like mold or mildew. It was noticeable throughout our stay and made the room feel less clean and comfortable. Unfortunately, the cleanliness of the room, the bathroom specifically, also left something to be desired.

Another disappointment was housekeeping. If you enjoy sleeping in while on vacation, be aware that housekeeping seems to finish fairly early in the morning. On more than one occasion, we missed having our room serviced because they had already completed their rounds by the time we were ready to leave.

The location is excellent and Waikiki is a wonderful place to visit, but the room condition, housekeeping experience, the high resort fees, and the false advertisement of the balcony/view, took away from what could have been a much better stay. Definitely an underwhelming guest experience.

Partner

10/10

Exceptional

12 Jul 2026

Joy Anne

Nice view from the pool. Rooms have a great view of the beach and free rentals for umbrellas mats etc

Family_with_children

10/10

Exceptional

12 Jul 2026

Mariam

Very friendly!

Family_with_children

8/10

Excellent

11 Jul 2026

Merschelle

Lobby was amazing

Family

6/10

Pleasant

11 Jul 2026

Denise

Noise travels in the hallways. Welcoming staff definitely not the warmest not to mention extremely slow.
My first stay @ this hotel. Visit twice a yr. Sheraton our ALWAYS go-to fully books.
My best friend & my 19 yr old daughter who travel w/ me always agreed…no comparison is a list of ways to The Sheraton Waikiki. Although less expensive, not worth it.
Ex. Day two my blood pressure spiked to 198 & I was headed to local Urgent Care.
As I waited for Uber I asked front desk for a bottle of water (which they say free bottled water but you have to go to the refill station on lobby fl to refill)….anyway the two @ front desk after I mentioned I had no full bottles in my room & was HEADED TO URGENT CARE…”you can go get a bottle from your room & refill it OR go to the ABC Store next door”!!!!!!!
In addition….i travel a lot all over & cannot recall ever being asked to pay @ check in!
Lastly, upon checking out I had to dispute a $60 valet charge to my room when I HAD NO CAR!!!!
It’s worth extra $$ to visit other Oceanside resorts on Waikiki if you can.
Beautiful island deserves a beautiful experience after all the costs we pay for holiday on this incredible island of beauty & beautiful warm people.

Family

8/10

Excellent

11 Jul 2026

Heather

We really enjoyed staying here. The Ramen place in the building is fabulous- we ate here a lot. The rooms are nice and the shops, aesthetically pleasing. Check in was good.

The pool is not what is expected, there are no chairs available and there were so many kids running around, I witnessed a few throwing things at birds, the hot tub had over 12 kids at one time in it, so no room for everyone. The pool was similar.

They should’ve thought this better. The Swell bar is great, decent staff, food and bartenders all great.

The towel staff is not the nicest. Everytime I asked for a towel (4days), it felt like an inquisition. Literally had to tell them my room number, show them my key and they would call my room and ask for my identity. All for a towel and if you’re going to the beach, forget it… they send you to the concierge. Really confusing.

Then, one morning an alarm went off at about 6am, followed by people on the intercom telling us it was a false alarm over and over. Remember the early morning was pretty tiring.

The elevators were messy. Someone got stuck in the elevators and they were down to one. The line to get to your room via elevator took 10-20 mins. This was also challenging going anywhere from your floor.

Family

10/10

Exceptional

11 Jul 2026

Diane

The Alohilani Resort was amazing the stuff was great. Everything you every needed was just steps away. The beach is right across the street. You really don't need a car because you can walk to everything to may need.

Family_with_children

8/10

Excellent

10 Jul 2026

Mariangel

We had an amazing stay! The location is unbeatable—just steps from Waikiki Beach and within walking distance of great restaurants, shopping, and activities. Our room was clean, comfortable, and had a beautiful beach view that made every morning special. The staff was friendly, welcoming, and always happy to help with recommendations or any questions we had. We also really enjoyed the pool area, which was perfect for relaxing after a day of exploring Oahu. The only minor downside was that the elevators could get busy during peak hours, but it didn’t take away from an otherwise wonderful experience. We would absolutely stay here again and highly recommend it to anyone visiting Waikiki.

Friends

2/10

Poor

10 Jul 2026

Vanessa

I recently stayed at the Alohilani Resort Waikiki for a planned week-long vacation but had to check out after 4 days due to severe health and safety concerns. As someone with asthma, the environment inside the building was entirely unlivable. Every time we returned to our room, my respiratory symptoms flared up, ultimately resulting in a severe cough, a total lack of rest, and a trip straight to urgent care upon returning home.
Upon inspection, we discovered dusty, moldy air vents throughout the property. The hallways and rooms on every floor felt incredibly damp and smelled strongly of mildew. For a premium resort, these conditions are completely unacceptable and hazardous.
Beyond the health risks, the resort's service and amenities fell incredibly short of expectations:
•Our room was regularly skipped by housekeeping. We frequently ran out of basic necessities like towels and toilet paper, and it often took three consecutive calls to the front desk just to get a response.
•Check-in was an incredibly slow process. The resort relies on outdated systems (such as hand-written breakfast coupons) and tacks on various hidden fees.
•The breakfast bar is highly overpriced, offers minimal options, and service was extremely slow.
•While beach equipment is technically available, you are required to walk three blocks to an entirely different building to retrieve it, which is highly inconvenient.
If you have any respiratory sensitivities, I strongly advise against staying here!

Friends

8/10

Excellent

10 Jul 2026

Christy

Experience room not being clean and didn’t get clean to almost 3pm causing delay in my getting my day started with showering etc

Friends

8/10

Excellent

09 Jul 2026

Ohin

We had a great view from our oceanfront view room. Everything was great except the room carpets. They seemed old and wet(?) most of the time. Maybe it my be due to the moisture. Usually, I would not really mind walking on hotel carpets, but I used the provided slippers while we stayed. The poolside amenities were excellent and the staff were very helpful and kind.

Family_with_children

8/10

Excellent

08 Jul 2026

Amir Ariza

Nice view and next to the beach as well as to a lot of stores and outdoor malls.

My only complaint are the “hidden” extra fees or costs of things that we thought would be included or priced at a certain rate. Example: I thought breakfast would be $40 per person as mentioned on Expedia, but after visiting the breakfast options (Longboard Club and Swell) Longboard Club was $175 per day (via there Longboard Member Card) for their buffet options to include breakfast and dinner where as Swell Restaurant is à la carte for meals that are $20+. I assumed I could pay $40 for breakfast for me and my wife at least at one of these options, but it was not true. Expedia got some things right, but it would be good to also verify some things on the hotel website directly to plan better.

Resort fee also added up quickly, but covered a lot of indoor hotel activities like classes or workouts. Unfortunately we were unable to partake in these.

Random note: our room did not have a microwave for the food that we saved, but staff were able to quickly provide one to our satisfaction.

Just make sure that the view you want is in the gallery of the stay booked. Ours said Oceanview and had a partial view which is what we ended up with. Wifey was unhappy with the partial view.

Other than that, all the staff were very helpful and accommodating. Also valet parking was smooth and easy for entering/exiting privilege’s. I would give this place a 7.5/10 (because of the unexpected additional costs).

Partner

10/10

Exceptional

08 Jul 2026

Sinu

Good stay

Family

6/10

Pleasant

07 Jul 2026

Simranjeet Kaur

Here’s a polished and balanced version of your review:

The lobby and entrance were absolutely beautiful and made a great first impression. The staff on the floors were wonderful, friendly, and helpful throughout our stay. We also had a fantastic time with the outside activities.

Unfortunately, our room experience was disappointing. We booked and paid for two oceanfront rooms but only received one. The second room overlooked buildings instead of the ocean. We spoke with the manager, who told us they would try to move us to the correct room the following day, but that never happened. We were later told they were sorry and that the issue was due to bookings made through another party.

The rooms themselves were just okay, and the bathrooms were very small. Considering how much we paid for an oceanfront stay, we expected a much better overall experience. Sadly, the accommodations did not meet our expectations.

Family_with_children

10/10

Exceptional

07 Jul 2026

Renee

Location was fantastic, loved the free chairs and umbrella amenity, Longboard club was excellent. We also loved the stretch class with Christine and tennis on the 9th floor! Excellent place, pool was awesome too.

Partner

8/10

Excellent

07 Jul 2026

Steve

Lots of good things, but the rooms were on the smaller side, and balcony was small but great amenities and the staff was great and diligent.

Friends

10/10

Exceptional

06 Jul 2026

Arlene

We really enjoyed our stay. The hotel is beautiful and has an excellent location with easy access to everything on Waikiki Beach. It was convenient to restaurants, shopping, and the beach, which made our trip even more enjoyable.

Overall, the hotel was fairly clean, but there were a few housekeeping details that could use a little more attention. The hallways could have been vacuumed more often, and the guest rooms would benefit from a more thorough cleaning. These weren’t major issues, but improving them would make a noticeable difference.

One thing to keep in mind when booking is that the total cost doesn’t include the additional resort fee, valet parking, or the $10-per-day fee to use a microwave. It’s worth factoring those extra charges into your budget.

Despite those minor concerns, we had a great experience and would definitely stay here again. With just a few housekeeping improvements, this hotel would provide an even more exceptional stay.

Family

10/10

Exceptional

04 Jul 2026

Ayomide

Beautiful hotel with a breathtaking view. Hands down the best hotel in Waikiki.

8/10

Excellent

03 Jul 2026

nidia

This a beautiful Hotel and very convenient. Close to everything, the beach, restaurants, food stores, etc. the only reason I gave it 4 stars is the bedrooms need some upgrades. The carpet is kind of dirty and the bathroom not really nice but other then that pretty good 👌

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Mariia

Very good!

Partner

10/10

Exceptional

01 Jul 2026

Roger

On the beach

8/10

Excellent

01 Jul 2026

Sue

Pro: We stayed at this resort for 10 nights. The resort is located right across from the beach. It takes less than 1-2 mins to get to the beach. The location is also located near many good restaurants, stores, and activities. The Diamond Head and partial ocean view, which was what I reserved, was the best view ever! The sounds of the ocean was soothing and the Diamond Head view was beautiful and breath-taking every morning. The staff were nice and polite. They keep to themselves for the most part and is available to help when needed. The pool was beautiful and well maintained. There is a bar and restaurant you can order food and drinks from when visiting the pool area. They also have a live band nightly. The overlooked the ocean and street view which was beautiful during sunset and night time. The restaurant, Momosan, was the only restaurant opened during the time we were there on the floor, and their ramen was great. Try their spicy dan dan noodles. It was spicy, but so delicious. Valet was great at scheduling taxis for pick-ups to the airport.

Con: They have resort and parking fees. The self-parking garage can get full at night time, therefore, you either do valet for additional fees or find parking elsewhere. Self-parking is limited due to the hotel using 1 or 2 whole parking floors at the top to store their furniture and any junk you can think of. It looked scary especially at night time. For a 5-star hotel, it was an eyesore and dirty. Hard to reach guest service.

Family

10/10

Exceptional

30 Jun 2026

ellis

Property is great. Elevators suck at this resort. Ones always broke and a huge line of people waiting for an elevator.

Family_with_children

10/10

Exceptional

30 Jun 2026

Brandon Keith

Will stay again

Family

10/10

Exceptional

30 Jun 2026

Lanesha

Had an amazing stay

Family_with_children

10/10

Exceptional

30 Jun 2026

Miguel

Great location, rooms clean, just across the Waikiki beach, like the hotel bar, great vibe and live music.

Family_with_children

10/10

Exceptional

30 Jun 2026

Veronica

The room was clean, the staff was friendly and helpful. Great beach view!

Family_with_children

8/10

Excellent

29 Jun 2026

Ingrid

Missing finishing touches: Beautiful hotel, great lobby BUT the only food is the tiny pool bar and the other Longboard spot is all pay-to-play very pricey, otherwise you need to leave grounds (granted lots of options around but it’s all touristy and not exactly how you want to have to forage for breakfast). The hotel is clean, except carpets were pretty bad. In rooms and in halls carpets feel very dirty and like they need a deep clean. The fitness centers two rooms are very good. No little amenities in the room, no shower caps or such. Missing some finishing touches. But very pretty hotel that feels expensive but not luxurious

Family

10/10

Exceptional

29 Jun 2026

Joana

The best hotel

Partner

10/10

Exceptional

29 Jun 2026

Marija

Great location right across the beach, all needed amentities close by, fantastic pool (could definitely be slightly warmer would be my only complaint!) and staff always so friendly and helpful. Always clean and such a great stay, we will definitely be returning!

Family_with_children

10/10

Exceptional

29 Jun 2026

Susan Roney

Our stay was wonderful!

Family

10/10

Exceptional

28 Jun 2026

Lupe

They have activities. The pool was very clean and maintained. Staff was very helpful always. Take advantage of the free beach gear included in the price. Close to everything. Great location.

Family

8/10

Excellent

27 Jun 2026

Ying

photos are much better than reality, so a little bit disappointed, building interiors are old, but acceptable. I prefer Hilton Hotel Rainbow Tower much better, room is bigger and newly renovated.

Family_with_children

10/10

Exceptional

27 Jun 2026

Edwin

This hotel was amazing. It’s across the street from the beach. The hotel lets you rent three beach items per day for free(we rented a chair, umbrella and paddle board). The rooftop pool is amazing and clean with great snacks& drinks you can order. They also have water refill stations throughout the hotel, so bring water bottle. The buffet is worth it. Ask about Longboard club(I think that’s what’s it’s called). It’s a breakfast buffet in am until 10 am and had drinks and appetizers starting at 4 pm. It was worth paying for the buffet. I loved our room and they are super clean & updated. All staff was amazing. Ty

Family_with_children

10/10

Exceptional

26 Jun 2026

Erik

Love the fact hotel was across from beach
Side beach view, Ben cleaned room daily and staff was nice including valet parking attendants

Partner

10/10

Exceptional

26 Jun 2026

Loi Van

Modern convention nice walking all day very closely to the beach beautiful.
36 floor city view is nice recommended.all restaurants close to everything. We stayed 8 nights taking Uber from this Resort is cheap.
Thank you nice lady manager Lora ?working at towels area give us 4 beautiful purple laces . Absolutely come back for the next time.

Family_with_children

10/10

Exceptional

26 Jun 2026

James

This hotel is so convenient and near the beach and all the things that you need is right at the door. Love it alot

Family_with_children

10/10

Exceptional

26 Jun 2026

My Viet

We love the pool wasn't too deep safe for our kids. Needs more beach chairs always short on chairs each day. The staff were lovely throughout from the pool to the valet parking staff to the lady that cleaned our room..the location was great and the hotel was beautiful.

Family_with_children

10/10

Exceptional

25 Jun 2026

Daniel

Great place to stay. Close enough to the beach and shopping. Would like some on property coffee (there’s many options in short walking distance). Can get somewhat noisy at night just due to the proximity to the beach roads.

Family_with_children

8/10

Excellent

25 Jun 2026

Alina

We had to move to the ocean Front room, because I felt the tall building in the back was not as nice as the ocean front building. And room service was giving us decaf coffee capsules for our machine. I had to ask daily for regular coffee capsules.

Family_with_children

10/10

Exceptional

24 Jun 2026

Suraj

Clean rooms and very friendly staff! Beautiful hotel with great location

Family

10/10

Exceptional

24 Jun 2026

Thomas

Everything was pleasurable warm and welcoming

Partner

10/10

Exceptional

24 Jun 2026

Mansur

Great

2/10

Poor

23 Jun 2026

Liliia Stanislavivna

It took forever for us to get into our room. If check out is strictly at 11 then make check in strictly at 3. We always had to ask for housekeeping and then they would come at 5:45 when we were back in our room and we told them that we need some time to get out of the room they said they can’t wait because they’re don’t cleaning at 6. Make it make sense!

Family

6/10

Pleasant

23 Jun 2026

Danny

Definitely not a 5 Star Hotel. Would not stay again.

6/10

Pleasant

23 Jun 2026

Lewis

5 stars?! More like 3 at best; this hotel is just one miss after another. Room wasn’t ready at the check in time… Pool area isn’t big enough for a hotel of this size… ordered happy hour drinks but was charged full price… WiFi literally doesn’t work… TV in our room was broken… linen service was hit and miss… soap dispenser in my bathroom is empty… came for breakfast at 9.25am and was told the deck is closed for a private photo shoot at 10am so the kitchen is closed… gym equipment is very dated… literally don’t waste your time or money here.

10/10

Exceptional

23 Jun 2026

Harpal

Omg they have bidets! What more can I say. But honestly wonderful hotel walking distance to beach. Swimming pool,

Partner

10/10

Exceptional

22 Jun 2026

Juergen

Excellent Location

8/10

Excellent

22 Jun 2026

Cameline

Great location, great breakfast, nice staff..

Family_with_children

6/10

Pleasant

22 Jun 2026

Tara

Unfortunately, The resort lobby & aquarium were the best areas of the resort. The floor we were on had definitely been neglected and not remodeled. Our floor had an odor. Our room was older bathroom was outdated. Additional fees are added as soon as you check in not as stated when booked ALL FEES INCLUDED. Advertising was miss leading in every way. Disappointed with everything at the resort. I questioned the extra fees and the disappointment in our accommodation. This vacation was a college graduation gift. We wouldn’t stay again.

Family

10/10

Exceptional

21 Jun 2026

Crystal

Amazing resort style hotel

Partner

6/10

Pleasant

20 Jun 2026

Demetrius lance

I recently stayed at Alohilani Resort and, while the location is excellent and the property has many appealing features, several issues negatively impacted my experience.

First, the shower in our room leaked significantly into the bathroom, creating an inconvenience that should have been addressed before guest arrival.

Second, the resort frequently hosted private events that restricted access to common areas and made it difficult to enjoy the pool, pool bar, and grill options. While I understand events are an important part of the business, guests should be informed in advance when amenities may be limited, especially when those amenities are a major reason for booking the property.

Finally, I was disappointed by the level of customer service I received. During my interaction with Tamara regarding a late checkout request, the experience felt unfriendly and inconsistent. My partner’s request for a late checkout was initially denied, despite prior communication from hotel staff indicating flexibility. The request was only approved after I returned with a text message confirming the arrangement.

Exceptional hospitality is built on consistency, clear communication, and making guests feel welcome. Unfortunately, these issues detracted from what could have been an otherwise enjoyable stay.

Partner

8/10

Excellent

20 Jun 2026

Rebecca

Close to the beach, shops and shuttle pickups for tours. I liked the refillable bottles and stations as I also brought my own refillable water bottles, however I wished they had more on other floors (as going down to the first floor can get very busy at times) as well as ice machines on every floor would be nice. Otherwise we enjoyed our stay.

10/10

Exceptional

19 Jun 2026

Zachery

Would stay there again. Great location and a lot of great things to do at the hotel.

4/10

Poor

19 Jun 2026

JESINA

My overall stay was not as I expected for my trip. To begin with the first room I got was really small then I had requested to change it. Then the next room was missing shower curtains and when tried calling reception the phone wasn’t working either. After I complained about this issue and they said would fix the next day which still wasn’t done. So it was very inconvenient. Only best part was it was right infront the beach but For the price I had to pay, definitely not worth it.

Family_with_children

6/10

Pleasant

18 Jun 2026

Margaret

Rooms tight and dated. Nice pool area and convenient location.

Family

8/10

Excellent

18 Jun 2026

Hossam

Everything was great at the hotel just had one concern about the beach view. We booked an Oceanview room and when we looked in the room, we only able to see about 30% ocean and the rest were building and we when we talk to the staff at the lobby. They told us that you should book the diamond room, which is they didn’t have available and I said but the ocean view room should have at least a big portion of the ocean. They said yes the ocean your room should be about 50 to 60% ocean view and the partial ocean view room should be about 20 to 30%. I try to explain to the staff that our room was about 20 to 30% and they said this is what they have available right now and we should be booking the diamond room next time. I didn’t like the room view at all but i didn’t want to ruin my honeymoon so I accepted it.

Partner

10/10

Exceptional

18 Jun 2026

RADU

Family enjoyed the amenities, pool deck was amazing and great access to beach

Family_with_children

10/10

Exceptional

18 Jun 2026

Jose

Absolutely amazing! Renee at the front desk was Absolutely awesome, and helpful! We can't wait to come back soon!

Family

6/10

Pleasant

17 Jun 2026

Mary

Pool so small. Partical sea veiw. Staff is great . Clean but should be cleaner

Family_with_children

10/10

Exceptional

17 Jun 2026

Kristen

Absolutely could not be happier with our stay at Alohilani Resort. The convenience of the location to activities, restaurants, and shopping was perfect. On-site car rental was a plus since we could rent as needed and not worry about paying for parking. The hotel is directly across the street from Kuhio

Family_with_children

10/10

Exceptional

17 Jun 2026

Bella

Location

4/10

Poor

17 Jun 2026

Jennifer

Our room was not ready at check-in time and wasn’t ready until an hour after it was guaranteed. Then the pool was closed two out of the four days we were there. There was no notice when we were booking that the pool would be used for a private party and not accessible to guests. There was also no parking available, even though we paid for parking. Yes the staff did offer us credits, but there was nowhere at the resort to use the credits. I would not stay here again.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

RUBINA KHAN

All over our experience was amazing!

Partner

8/10

Excellent

16 Jun 2026

Estelle

Great value for a 5 star

10/10

Exceptional

16 Jun 2026

leslie

It was a beautiful property as soon as you walk in. On the first night I was in room 619 which is facing a McDonald's there on the island with a lot of kids yelling and screaming. Our flight was delayed and so I understand that it was late checking in and maybe one of the last rooms available. The next day we were changed to room 1954 which was on the higher floor less noise and the view was incredible. Like most hotel that are managed by Highgate money coming is always wanted but putting money in is hard. Putting micro Management ideologies. So they need to allow teams like hskp to extend their purchasing power. For linen, towels, curtains. It has nothing to do with the employees, managers its more of a company thing.Find engineering team or paint team for all the scuffs and marks. All employees that i experience where absolutely fantastic.Thank you to John i believe that was his name over night manager so professional, kind and definitely understood my concerns with my first room. My server at swell was great the wings were so good and my nieces loved their sliders with ff. The pool area is a must! Absolutely gorgeous views!
It was beautiful stay thank you. T

Family_with_children

10/10

Exceptional

15 Jun 2026

Carmela

Good hotel for being in Waikiki. Lots of amenities . Housekeeper was very thorough and nice .

Family_with_children

4/10

Poor

14 Jun 2026

Briona

I was disappointed. The entrance and lobby were grand, beautiful and aesthetically pleasing, but the rooms were mediocre at best. The bathroom wasn’t clean (dirt smudge and hair).

Pro: It is located right next to Waikiki Beach.

Partner

10/10

Exceptional

14 Jun 2026

Nadine

We are so happy that we changed our accomodation to the Alohilani resort hotel the day that we arrived. The view from our room (direct beach front) was amazing! We had club access and the hotel staff in this section were so helpful and friendly. The infinity pool area and sunset deck was a great place to chill, grab a bite, a cocktail and listen to live music nightly. The beach across the road was less crowded than some areas and clean. ABC store located in the hotel if you’re wanting to pickup extras.
We will definitely stay at this resort again.

Partner