Name: Queen Kapiolani Hotel
Address: 150 Kapahulu Avenue, Honolulu, 96815, US

Queen Kapiolani Hotel

Hawaii - Oahu - HI · United States

100 reviews shown

10/10

Exceptional

06 Aug 2026

Catherine

Good location, very walkable.

10/10

Exceptional

06 Aug 2026

Rosalia

The property was clean and the staff was nice and helpful. The beds were not so comfortable but they weren’t bad. The location was very convenient as it was a three minute walk to the beach and next to the ABC Store and other restaurants.

10/10

Exceptional

06 Aug 2026

Amy

Fabulous location and beautiful views! Great value!

10/10

Exceptional

05 Aug 2026

James

Nice staff and cool little hotel. Good coffee shop

10/10

Exceptional

05 Aug 2026

Ashley

Everything about it was really good! The shower is amazing, bed comfortable, room clean, and service extremely friendly. I had a wonderful stay!

10/10

Exceptional

03 Aug 2026

Marc

Queen Kapiolani Hotel Rules! So close to tennis courts and mellower / less crowded beaches of Waikiki. Staff was super friendly and the rooms are great 🙌 Would recommend to anyone traveling to Waikiki

8/10

Excellent

02 Aug 2026

Miriam

The parking is very limited. Not enough capacity.

10/10

Exceptional

31 Jul 2026

Brandi

10/10

8/10

Excellent

28 Jul 2026

Marina

Good location in Waikiki beach. Super nice staff as it seems everyone is in Hawaii. It was nice to see so many dogs and babies. Hotel can use some updating. Especially the rugs, and bathrooms have no ventilation and rooms have no closet. If you dine at the restaurant- the short ribs are pretty good. The fish tacos are super bland and dry and the wedge salad was dripping in dressing. Salmon was almost raw.

8/10

Excellent

28 Jul 2026

GARY

Overall we had a nice stay. Hotel is a short walk to Waikiki Beach, Coffee shop was great, DECK had a beautiful view but the food was nothing I'd return for. The area got really sketchy at night.

4/10

Poor

26 Jul 2026

Tierra

Issue here they ran out of parking and even if they had it was $60 a night. What a major thing to lack never been to a hotel that couldn’t accommodate all their guest with 1 essential thing, PARKING!

8/10

Excellent

26 Jul 2026

andrea

Staff were great, very helpful. Snack bar was understaffed during peak AM hours. Room smelled musty at times but, overall, it was a great place to stay. Very close to Waikiki Beach and shopping strip.

8/10

Excellent

22 Jul 2026

Stacy

Location close to local activities. Rooms very neat and clean..decor on mid century Hawaii style. Charming. It was a very nice stay. Breezy balcony , Noisy from Kapahulu side from street. To be expected on main street. Over all very nice for a staycation.

8/10

Excellent

19 Jul 2026

wesley

The room was spacious and clean.
We had the double queen with city view. If you stepped outside the balcony you could see the ocean sunset.

The rooms seem to have thin walls, as we could hear other guests quite well. Got kind of loud on the 17th floor. Cleaning staff kept the room very clean. Towels could use upgrading.

Check in and out staff were pleasant to work with and we were able to check in early. House keeping was also pleasant.

Hotel is a block away from the beach and shopping. Also rate across the street from the zoo. Great location at an affordable rate.

The lobby, needs to upgrade the couches. They seem a bit used. A lot of potential to make the lobby really welcoming.

Parking, yeah, only negative I have about the entire stay. The cost is 60$ per day, ouch. The parking across the street is about 10$ for the day.

Really enjoyed the stay would give the stay a 8/10.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

lance r

The pool was a letdown and colder than mine.

Family_with_children

10/10

Exceptional

16 Jul 2026

David

Perfect location to everything in the city and the view was amazing!!

Partner

10/10

Exceptional

11 Jul 2026

Anthony

Great customer services and rooms were very clean.

Partner

10/10

Exceptional

07 Jul 2026

Christie

Love this hotel and how nice everything was. I would definitely book again!

Partner

8/10

Excellent

07 Jul 2026

Jose

It was nice for our trip clean

Partner

8/10

Excellent

06 Jul 2026

Arelissa

The hotel and property itself was very nice. We booked the smallest room possible and it needed updating for sure.

Partner

2/10

Poor

06 Jul 2026

shelly

Based off of the photos on the app, I chose my room because it said Ocean view. I spend $1300 for this room when I got there and went to the balcony. All I seen was a big rock and you had to look through the bushes in order to actually see the ocean, which was just a snippet of the ocean when I walked in the room, I was very disappointed. It was something more of a motel six there was no coffee maker. There was no closet door. There were just some shelves that was a small rack to hang your clothes, which everything was just out in the open and it made the room look very junkie the bathroom soap dispensers, and the body wash. I was afraid to use it because anyone could have access to them because the top was so easy to open. There was no the core about the bathroom at all. It was plain white and very dry looking overall, the whole room was old. It looked like something from the 1980s if you’re spending this much money for a room I expect to have some type of color some type of decor a coffee maker, but that was a hot. I guess water tea, kettle or something, but there was no tea. There was no coffee there was no cups. I called downstairs and spoke to the MOD on duty. Explain to her how I felt about my view and I was very upset about spending $1300. She offered to credit me back $250 for I believe housekeeping fee or resort fee or something like that. That was nice of her, but if you’re looking for an ocean view, . I was there for four nights. Unsatisfied.

Partner

8/10

Excellent

03 Jul 2026

Noelle

A classic old school hotel, the Queen Kapiolani boasts a stunning unobstructed view of Diamond Head and a restaurant/bar with delicious food and tasty cocktails.
Although a little older, the rooms were comfortable and clean. The only downside was the street noise. We were on the 19th floor and could easily hear the traffic from the street, if we were on the balcony, we could hear conversations from other balconies/the pool.
Staff was incredibly friendly, helpful and respectful. Would definitely stay again!

Friends

10/10

Exceptional

03 Jul 2026

Joseph

Clean but not enough parking

Partner

2/10

Poor

03 Jul 2026

Timothy Philip

Unfortunately my father was diagnosed with terminal cancer 1 month before my scheduled stay. Expedia were amazing and allowed me to proceed with a refund due to the terrible circumstances and wrote on my behalf to ask this hotel if they would permit a refund or allow me to reschedule my stay. They said NO! I lost £1500. I could have gone back within 12 months as American Airlines allowed me to reschedule but this lot saw an opportunity to capitalise. Thanks for nothing!

Self

10/10

Exceptional

02 Jul 2026

Sherline Vondell

The property was in close proximity to many shops, restaurants, and a 2-minute walk from beautiful Waikiki beach. The restaurants located inside the Queen Kapiolani were absolutely amazing. The staff was top-notch!!

Partner

10/10

Exceptional

02 Jul 2026

Tiffany

Perfect for area. Close to everything and food on property.

10/10

Exceptional

26 Jun 2026

Paul

Great

10/10

Exceptional

26 Jun 2026

Judith

Great location to beach and good restaurants

Partner

8/10

Excellent

25 Jun 2026

Carder

The staff is amazing here! Very close to the ocean and zoo!

Partner

8/10

Excellent

24 Jun 2026

Johnny

Views

Family

6/10

Pleasant

22 Jun 2026

Andrew

Besides this being in a really great location to the beach and local shops, we will never stay here again.

From check in the staff was horrible. Rude and not welcoming at all. We did have an issue with how Expedia split our two rooms and in stead of being helpful or understanding they were so rude and jumped down our throats when we were just trying to understand the issue. We got that resolved and were hoping the rest of the stay would be great and it just wasn’t. No staff was nice in the hotel at all. The cafe staff was horrible and front office staff and bellhop staff were rude and very inattentive. The rooms were nothing special. Bathroom felt dirty, the drains always were clogged the whole time in the showers.

One of the worst places we have stayed. Wish it was different cause we spent 9 days there.

Family_with_children

10/10

Exceptional

22 Jun 2026

Kare Ann

Great

Friends

6/10

Pleasant

21 Jun 2026

BRANT

I Was Assigned A Different Room Than I Reserved When Booking The Reservation.

Self

10/10

Exceptional

21 Jun 2026

Noah

10/10

Exceptional

20 Jun 2026

Shakiyah

Everyone was nice , hotel was walkable distance from everything!

Self

10/10

Exceptional

18 Jun 2026

David

Our stay in the Penthouse Ocean View Suite at the Queen Kapiolani Hotel was absolutely perfect. The location is excellent—tucked away at the quieter end of Waikiki but just steps from the beach. The views of Diamond Head from the room are simply stunning and unmatched by any other property!

The suite itself was incredibly spacious, spotless, and comfortable. Having a giant wrap-around balcony was the highlight of our mornings and evenings, and realizing the suite had two bathrooms was an unexpected, outstanding feature that made our trip so much easier. Highly recommend! The staff is incredible also!

Partner

6/10

Pleasant

17 Jun 2026

Patricia

Hotel was nice, but older with updates.
Check-in person wasn’t very friendly or welcoming, just all business. Shout out to Edward the activities booking person and the younger man handling the baggage - both were super nice and helpful.
On the day we were checking out, the tub water wouldn’t drain after a shower, so only one person was able to shower. Called the front desk and they did say they would send a maintenance person to fix, but we had to leave for an activity.
The Deck Bar was fun and good selection of beer on tap.

Family

10/10

Exceptional

13 Jun 2026

Angelique

I love your hotel it’s so peaceful and great service. I have been here 3x and will continue all my summer trips here. Appreciate the upgraded room when we arrived and your flexibility with adding an extra night bonus!!!!! Thank you always

Partner

6/10

Pleasant

07 Jun 2026

Rosaline

The room we received was very small and the bathroom tub was very small.
The rugs felt dirty, couldn’t walk without slippers.
Not worth the amount we paid for.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Brandy

We love staying at the queen kapolani, they staff is super nice and I love the location and views of diamond head. I love the coffee shop in the lobby and love the whole vibe. I stay here whenever I can.

Family

8/10

Excellent

04 Jun 2026

Joana

Good location and close to food and activities

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Mauricio

I liked everything; the only bad thing is that they have a coffee maker and cups but they don’t offer coffee. They charge 200 dollars per night and they can’t offer coffee.

Friends

10/10

Exceptional

01 Jun 2026

Robert Walsh

Best location ever. Right across the street from the zoo beach is a block and a half away.

Family

10/10

Exceptional

31 May 2026

Karla

I had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff was friendly, professional, and always willing to help with any questions or requests. The location was convenient and made it easy to get around and explore the area.

Friends

10/10

Exceptional

29 May 2026

Jennifer

Hôtel agréable avec vue époustouflante!

Friends

10/10

Exceptional

29 May 2026

François

Très bon accueil et excellent service! La vue est superbe et l’hôtel est très bien situé - à 3-4 minutes à pied de la plage.

Friends

10/10

Exceptional

28 May 2026

Maryna

Perfect view

Partner

8/10

Excellent

28 May 2026

Anna

My husband and I stayed for 4 nights in a city view room. The hotel is beautiful with an open lobby that the breeze flows through. The staff were very nice and helpful, but we had to ask more than once for extra towels, toilet paper etc. because no one brought it to our room the first time. We had a king size corner room with a view of the city. We could see a little bit of the ocean from our balcony. The room was clean, and did not smell damp like some other reviews said. The shower had a massaging head. My husband had trouble with water splashing onto the floor while he showered, as others have said, but I did not. If you're tall you might have this problem. The bathroom didn't have an exhaust fan, but it had a window that we could open. Actually we were able to open the windows in the room as well. I've never stayed in a hotel with windows that actually open! The room was quiet and comfortable. The coffee shop in the lobby is awesome. The coffee and breakfast burrito were so good! We didn't try the restaurant, Deck. The pool is great with a gorgeous view of Diamond Head. I had the pool all to myself. The lounge chairs were full, but no one was swimming! We enjoyed being able to borrow chairs and towels to bring to Waikiki beach. It's a short walk down the street. The area has plenty of shops and restaurants you can walk to. And you can catch local trolley tours nearby. We had a wonderful time. We would stay at Queen Kapiolani again!

Partner

6/10

Pleasant

27 May 2026

Konstantin

WiFi didn't really work, room was very loud, no door for bathroom sink. The location was great and the complimentary beach towels were nice, though.

Partner

10/10

Exceptional

27 May 2026

Ellen

Great location near beach and restaurants. beautiful views, friendly staff. Room has fridge, microwave, coffee maker, cups and plates. They provide shower shoes and water bottles. Very nice. Wish we could have stayed a few more days.

10/10

Exceptional

27 May 2026

philip

Was expecting my studio suite to be larger. Was just like a single room with a very small couch. However was very happy with hotel.

Very good location close to everything. Nice restaurant, coffee shop in hotel abc store on same street very close by.

Would stay there again.

Partner

10/10

Exceptional

26 May 2026

Andrew

Oh my, that VIEW! I have never opened the door to a hotel room and had my breath taken away . . . until now! The unobstructed view of Diamond Head on one end and a sweeping view of Waikiki Beach on the side was the best of both worlds. And, as a bonus, there is a small lanai to enjoy. The room was clean and the bed was comfortable. The Honolulu Zoo is just across the street.

Unfortunately, we only stayed one night before flying to Kailua-Kona. But I would have been happy spending an entire week in this beautiful gem of a hotel.

Partner

10/10

Exceptional

25 May 2026

Michele

Friendly staff and great amenities! Located one block from the beach and had beach chairs/umbrella available to use on site. The food was delicious!

Partner

8/10

Excellent

25 May 2026

Yumei

Hope the cafe shop hours can be extended longer

Family

8/10

Excellent

24 May 2026

Christopher

My oceanview room was noisy at night (at 1am maintenance staff cleaning up restaurant and swimming pool area) can’t sleep

Partner

10/10

Exceptional

20 May 2026

maria

I really enjoyed my stay at the Queen Kapiʻolani Hotel. The location was amazing — everything was within walking distance, including the beach, restaurants, shopping, and attractions. It made getting around Waikiki super convenient without needing to drive everywhere.

The staff was also very helpful and friendly throughout the stay, which made the experience even better.

The only downside was the parking. Parking ranges from about $50–$75 per day depending on where you park, which was a little upsetting and definitely adds up during your trip.

Overall, I would still recommend this hotel because of the great location, clean rooms, and helpful staff.

Family

4/10

Poor

20 May 2026

James

No Hot water , A/C barely worked

Self

2/10

Poor

19 May 2026

Doug

As owner of a small well regarded Hotel on the Big Island I was looking forward to weekend away and having stayed at Queen Kapiolani literally dozens of times since the 1990s I chose that on Hotels.com that I use exclusively across the worlds without a single fail prior to this.
Soon after the reservation was confirmed WITH INSURANCE there was a dire weather forecast for Oahu and so I called the Hotel the nite before to move my 4 nite stay forward.....Oh no they could not do that, no my stay history was lost in a hack (yeah likely) and in any case despite my Creds it was not possible....I asked Hotels

Self

10/10

Exceptional

19 May 2026

Alexa

room was on same level as pool. great location.

Partner

10/10

Exceptional

18 May 2026

Lorena

Friendly Staff. Clean room, quiet and lovely view.

Family_with_children

10/10

Exceptional

17 May 2026

Debbie

Beautiful hotel. Excellent customer service. Clean room.

8/10

Excellent

17 May 2026

THIAGO PIERRE

The hotel staff was awesome. We loved the location as well. It felt like an authentic Hawaiian hotel.

The first night was the only issue we had. We were placed in a room right above the restaurant, and it was very laid until 10PM. Afterwards, we could still hear the staff moving tables, etc.

We talked tot the front desk as we were moved to a higher floor, and we got a new amazing view of diamond head and the ocean. We were very happy with the new room.

10/10

Exceptional

17 May 2026

Michael

Great location friendly staff definitely going back

10/10

Exceptional

15 May 2026

Josef

You couldn’t find a better hotel, centered to everything you would want to explore and more! Clean, comfortable and outstanding Hospitality!!!! Will for sure be back again!

Partner

10/10

Exceptional

14 May 2026

BRANT

Hotel Property Has Beautiful Views

Self

10/10

Exceptional

14 May 2026

Logenn

We had a great experience at this hotel! Within walking distance to a lot of shops, beaches and the zoo! Hotel was clean and had a restaurant and pool inside. Not much parking around but we utilized the hotels valet and it worked well. Would recommend staying here.

Partner

10/10

Exceptional

14 May 2026

LEANNE

Staff are amazing - Kawai particularly always a pleasure to see him. The gym, restaurant, lobby are all great assets. The location for us is perfect near to beach and park and zoo. Love it

Partner

10/10

Exceptional

13 May 2026

Kim

My stay at the Queen Kapiolani hotel was outstanding in every way.

6/10

Pleasant

13 May 2026

Sijun

They didn’t provide the real photos of a room. The photos were really misleading and the studio is too small.

6/10

Pleasant

13 May 2026

SEMRA

The staff are very sweet and try to help with everything, but the room they gave us was incredibly detailed. We didn't want to bother with it and stayed there, but I've stayed in bigger rooms in Japan :) Unfortunately, the room was old, and the bathroom drain was broken, so water kept accumulating. However, it's close to everything, so you can stay there.

Partner

10/10

Exceptional

12 May 2026

Loretta

Very clean and the staff is very helpful

10/10

Exceptional

12 May 2026

Brent

Nothing.

Partner

10/10

Exceptional

12 May 2026

Larissa

Wonders

8/10

Excellent

11 May 2026

Alvin

Overall, we had a very good stay. The staff was extremely friendly and welcoming throughout the trip, and the location was hard to beat. It was convenient to restaurants, shopping, and the beach, which made exploring the area very easy. The property itself was clean and had a great overall atmosphere.

The only downside for us was the bed. Unfortunately, it was pretty uncomfortable and made it difficult to get a great night’s sleep. Aside from that, we really enjoyed our stay and would still recommend the property for its service and excellent location.

Partner

10/10

Exceptional

09 May 2026

Ramon

Great place to stay

Partner

10/10

Exceptional

08 May 2026

Paul

Perfect location and hotel

Friends_and_family Friends

10/10

Exceptional

05 May 2026

mark

Loved this hotel, our room had excellent views of diamond head.The pool area was outstanding. Beds laid out with towels ready to use, plenty of towels available to grab whenever needed.it was possible to sunbathe there all day. Decks restaurant is brilliant, great food - check out there happy hour menu. Coffee shop excellent too Beach towels & deck chairs to borrow.All the staff were exceptionally helpfull. The hotel decor is fantastic. You are given water bottles to use, lots of water machines to fill them up. Best gym ever too. Room spotlessly cleaned everyday. Excellent location - opposite the Zoo. We hired a car & paid to park - but such a great location you could walk or catch a bus or pay for trips around the island instead.

Partner

10/10

Exceptional

05 May 2026

Shane

Underrated hotel— very close to the beach. Tourist friendly.

10/10

Exceptional

03 May 2026

Jennifer

Beatiful hotel, room was small. But clean. Would stay again... 60 to park per day.

2/10

Poor

03 May 2026

paula

I got a room that was so noisy
I couldn’t sleep.
I asked to be moved and was asked the remove my belongings had out of the room . I was without a place to sleep or call mine for the entire day between 9am until after 3 pm
I was so exhausted from this experience

Self

10/10

Exceptional

03 May 2026

Nicole

Amazing stay

10/10

Exceptional

30 Apr 2026

Latisha

Clean room staff was wonderful and friendly.

Partner

10/10

Exceptional

29 Apr 2026

Jonathan Patrick

Staff were very, friendly and helpful. Property well maintained and clean. Good location, would definitely stay again.

Family

10/10

Exceptional

29 Apr 2026

sheri

Rooms near elevators were noisy

Friends

10/10

Exceptional

29 Apr 2026

Pierre

Great

10/10

Exceptional

28 Apr 2026

Astrid

So close to the beach and the strip.

Partner

10/10

Exceptional

28 Apr 2026

Sherrin

Perfect. Cost- location-
Rooms

Family

10/10

Exceptional

28 Apr 2026

alexander

with views out to the zoo and diamond head, and a very short walk to the beach, and a coffee shop in the lobby, this was a great place to stay on Waikiki.

Family

10/10

Exceptional

27 Apr 2026

Robert

This place was excellent. Rooms were amazing. We upgraded for ocean and Mountain View. Easily accessible to everything. Would stay again.

Family

8/10

Excellent

27 Apr 2026

Jeremy

The common areas are beautiful! The room itself was old and the bathroom needs to be updated.

10/10

Exceptional

26 Apr 2026

sonny

Very nice & helpful staff, room views were amazing!

Partner

10/10

Exceptional

25 Apr 2026

Mary Lynn

Beautiful view of ocean and Diamondhead

Self

8/10

Excellent

23 Apr 2026

Thomas

Wonderful pool

Friends

10/10

Exceptional

23 Apr 2026

Debbie

It was nice and calm. The staff was helpful and friendly. The pool was not overly crowded or noisy. Walking distance to beach and food spots. We enjoyed our stay.

Friends

10/10

Exceptional

20 Apr 2026

Lyuboslav

Beautiful hotel and excellent service

Friends

10/10

Exceptional

20 Apr 2026

Roy Allen

The site was located close to the zoo.And the beach getting there was very easy parking was a little strange, but we got over all in all.It was an excellent stay

Family_with_children

10/10

Exceptional

20 Apr 2026

James

My first time staying here since Kaimana Beach Hotel finally jacked up prices enough that I can't rationalize going there anymore. And I really enjoyed it! Was given an upgraded balcony/view room, and the check-in staff (Mika and Theresa) were both fantastic.

My views from the room were great, I enjoyed earning breakfast at Deck, and hanging out by the pool. Walking to the beach or across the rest of Waikiki was a breeze.

The only tiny area for improvement I can offer is that their valet/pull through area is sometimes pretty hectic, and yet the guys running it were super nice so it made it manageable.

I will be back!

Self

10/10

Exceptional

19 Apr 2026

Clarence

The hotel was very nice and all the staff was wonderful and the shops and restaurants inside the hotel were the best and I really enjoyed myself and I will return before the year is out if God’s willing

10/10

Exceptional

18 Apr 2026

Sarah Krista

Amazing for price! Bring ear plugs if you’re on a lower floor because the restaurant is loud / there is no soundproofing. Besides that, everything was wonderful! Location perfect, staff super friendly. Got a free upgraded room as well. Would recommend!

Self

8/10

Excellent

18 Apr 2026

Steven

Expensive area

Partner