Name: Waikiki Resort Hotel
Address: 2460 Koa Avenue, Honolulu, 96815, US

Waikiki Resort Hotel

Hawaii - Oahu - HI · United States

100 reviews shown

10/10

Exceptional

31 Jul 2026

Lisa

Excellent!

10/10

Exceptional

30 Jul 2026

Rita

Was a good clean daily service, front ocean view the best friendly staff. 💯

10/10

Exceptional

29 Jul 2026

Naomi

Great stay! Housekeeping did a great job cleaning our room and maintaining our space comfortable. The pool was great and breakfast was delicious definitely recommend this stay!

10/10

Exceptional

29 Jul 2026

Alica

Enjoy my stay very clean, relaxing atmosphere was amazing.
Will stay again next time Im in Waikiki!!

8/10

Excellent

29 Jul 2026

Angela

Great location. Easy walk to beach, food, restaurants. Convenient self parking.

10/10

Exceptional

28 Jul 2026

jennifer

Close to beach! Can't beat this property for the value! Breakfast was delicious!

10/10

Exceptional

28 Jul 2026

Donna

The property was clean and well maintained. There is only one small restaurant that serves breakfast only. So thats a bummer. The bell desk guy Leo was wonderful. He's the one who makes the hotel get these high ratings. Always polite and extremely helpful. The lack of restaurant is what might make me reconsider booking with them again.

4/10

Poor

27 Jul 2026

Wyatt

Overall disgusting

8/10

Excellent

27 Jul 2026

Moises

Nice helpful staff.

4/10

Poor

26 Jul 2026

Shawn

Waikiki Resort hotel charges for their amenities. None of their amenities were appealing. The free breakfast they offered were terrible. And they charge $40 a day to park in the garage. I would not recommend anyone to stay in this hotel.

10/10

Exceptional

24 Jul 2026

Catalina

10/10

Exceptional

24 Jul 2026

Daniel

Very helpful staff and professional

10/10

Exceptional

24 Jul 2026

Ying

The location is excellent, with easy access to the beach and plenty of great restaurants.

10/10

Exceptional

24 Jul 2026

Luke

Nice hotel, perhaps a little tired. Very spacious room and lovely staff.

6/10

Pleasant

21 Jul 2026

fnu

bathrooms are not that clean.room is okay…

Friends

8/10

Excellent

21 Jul 2026

WINNIE

Great location, spacious room and helpful staff.

Partner

8/10

Excellent

20 Jul 2026

Kimberly

Great location and great price! kept pretty clean. Would definitely stay here on my next trip back

Partner

8/10

Excellent

20 Jul 2026

Colleen

The breakfast was excellent! The hotel is older but the location is phenomenal, only one block from Waikiki beach. The resort fees on top of the hotel cost seemed high without noticeable benefits.

Partner

8/10

Excellent

20 Jul 2026

Ismael

Breakfast was cool

Family_with_children

2/10

Poor

20 Jul 2026

michael

We were suppose to only stay here two nights and go on a cruise after. My husband fell ill at the airport in arriving in Honolulu. The doctor told us, no cruise. I called the hotel and spoke with the Manager, Bernie. I advised her of our situation and now needed a longer stay, could the hotel help with pricing since now we would be there 6 nights. After checking, she told us that they could offer $170 per night plus tax. I was so pleased. After paying the bill, the next day, Bernie called and told me that the clerk forgot to collect the Hotel FEE of just over $200....huh? I'm calling this a Bait and Switch method. I did NOT have the opportunity to look at another hotel for pricing. She is the manager, did she not know of the Hotel Fee when she quoted me? Other than that, the Hotel is very DATED...like back in the 1980's era. Pool is small and located on the 2nd floor. Stay far away from this hotel.

Partner

10/10

Exceptional

20 Jul 2026

Catalina

everyone is so nice and helpful. the hotel is clean and the breakfast is amazing

Partner

10/10

Exceptional

19 Jul 2026

Tiffany

We had a wonderful time !!! Great hotel !! Staff was nice and helpful .. Very clean !!! Great location !!

10/10

Exceptional

19 Jul 2026

Brandon

We will definitely stay again. Clean and excellent location!

Partner

8/10

Excellent

18 Jul 2026

Oliver

It is only few steps from Waikiki beach.

Friends

8/10

Excellent

18 Jul 2026

Marjorie

Room is outdated but staff was helpful. Breakfast was good enough.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

HAO

great location

Self

6/10

Pleasant

16 Jul 2026

Rosario

The hotel looks much better in the pictures than it does in real life. The first room I was given had mold on the walls and smelled like mold, so I asked to be moved. The staff moved me to a different room, which was better.

Overall, the hotel seems like it has seen better days. Everything feels old, and it looks like it hasn’t been remodeled in years. The bar was okay, but the drinks were overpriced for what you get.

My overall experience was just okay, especially considering my stay was not cheap. The best part of the hotel is its location—it’s only one block from the beach.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Erica

They should have a variety of breakfast not the same every day. The staff needs to be more courteous.

Family_with_children

8/10

Excellent

15 Jul 2026

Valerie

Clean room with view on the ocean. Excellent shower. Good copious breakfast and very friendly staff. Did the complimentary Pilates class on the beach this morning and it was lovely. The hotel is only one block from the Waikiki Beach. Great price for the location. We would definitely go back.

Family

10/10

Exceptional

15 Jul 2026

Tyniece

Walking distance from a lot of local food places, one block away from the beach, the hotel is very clean, the staff are very helpful, the breakfast was good they have different selections but the pineapple was the best I had a plate every morning, the view from the balcony looking at the beach was beautiful

Partner

2/10

Poor

15 Jul 2026

Nicole

I will never stay here again apon checking in they said I could pay for early check in on the website I went to pay for the early check in and no rooms where ready.
There was dead cockroches on the floor of the lobby and my floor.
They didn't have any where to get a cup of coffee after the restaurant closed after lunch, when I went to the restaurant to grab a cup of coffee they said I had to order it and wait.the parking sucked and they failed to tell me on the website there was a 45 dollar a day to park and never told me they had overflow parking outside the hotel. This was the worst holiday I ever had my truck was scratched and I was blocked in for 30min while the attendant was trying to fund the owner of the car parked behind me. We then missed out tour that we scheduled and lost out on 300.00 dollars that was non refundable. Do not resver this hotel.

Family

10/10

Exceptional

14 Jul 2026

Raymond

Close to just about everything

Family_with_children

10/10

Exceptional

14 Jul 2026

Ricardo

Excellent location and breakfast

Family_with_children

2/10

Poor

14 Jul 2026

puleesea

The building is run down. Our shower was clogged and drained slow. The AC would not go below 72 degrees. The room was dark and dingy. The resort is in need of a lot of TLC. But I have to say, the staff is amazing.

Family_with_children

6/10

Pleasant

13 Jul 2026

Lewis Donavon

Breakfast was always excellent and pleasant staff.
Room TV’s sometimes did not work or poor quality picture. No tv guide available.
Otherwise rooms were comfortable enough.
Convenient shopping and restaurants. Beach was only a couple of minutes walk.

Family_with_children

10/10

Exceptional

13 Jul 2026

Myungchan

Very good service and clean property.

Self

10/10

Exceptional

12 Jul 2026

Connor

My wife and I loved how close it was too the beach. The hotel and its staff were amazing! We can’t wait too come back again.

Partner

10/10

Exceptional

12 Jul 2026

javon

It was an alright hotel considering the price to location.

Self

10/10

Exceptional

12 Jul 2026

Staci

Room was clean. Hotel very close to the beach and trollies. Would stay again!!!!

Partner

10/10

Exceptional

11 Jul 2026

Benny

Every day cleaning great staff delicious breakfast every day and a pretty nice partial view definitely recommend!!..

Partner

10/10

Exceptional

11 Jul 2026

Peyton

The hotel was great. The staff were helpful. We had free breakfast included in our booking which was a nice surprise.

Partner

10/10

Exceptional

10 Jul 2026

Brendin

Room was clean with no concerns throughout the stay. Breakfast was very nice. Every staff member we encountered was just so helpful and accommodating. We appreciated the warm welcome and all the nice amenities. We would stay again here.

Family_with_children

2/10

Poor

09 Jul 2026

Albert

Our experience at the Waikiki Resort Hotel was extremely disappointing. During our stay, we discovered what appeared to be rat droppings in our room. Due to the obvious health and sanitation concerns, we immediately decided to leave the hotel rather than continue our stay.
Although we reported the issue and checked out early, the hotel's response was unacceptable. They only refunded one night of our reservation and still charged us for an additional night because we had used the shower before discovering the problem. We did not spend the day enjoying the room, continuously use hotel facilities, or come and go from the property after finding the issue—we left because we no longer felt safe staying there.
For a hotel to charge guests after a serious cleanliness issue involving possible rodent activity is unreasonable. We expected the hotel to take full responsibility and provide a complete refund for the unused portion of our stay. Unfortunately, their handling of the situation only added to an already negative experience.
I would not recommend this hotel to travelers who expect basic cleanliness, proper sanitation, and fair customer service.

Family_with_children

10/10

Exceptional

08 Jul 2026

Milena

Great location, great breakfast choices. Friendly staff.

Partner

10/10

Exceptional

08 Jul 2026

Kellie

We have stayed here twice and we love it! Great for the price - the staff are wonderful and only a short walk from the beach and shops!

Friends

2/10

Poor

08 Jul 2026

Haripriya

Room request with bed denied

Partner

6/10

Pleasant

06 Jul 2026

Valentin

I told them if we can extend atleast 1 hour cause something came up but didn't like they said busy, I understand that but only 1 hour so gonna be 12pm but i said the Check in is 3pm so they have time to get ready yet

Family_with_children

2/10

Poor

06 Jul 2026

JOSE

The front desck was not friendly and profesional. Two girls in the front desk they were are rude bad actitud.

Partner

8/10

Excellent

06 Jul 2026

Daniela

Room was clean. Breakfast was great! Love how close the beach was.

Family_with_children

8/10

Excellent

06 Jul 2026

Margarita

Great. only thing I didn’t like was how limited their parking was.

Partner

10/10

Exceptional

05 Jul 2026

Maria H

Super nice & well located

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Jeremiah

The breakfast was good, prepared and easy to eat.

Partner

10/10

Exceptional

04 Jul 2026

Wenting

We love this hotel great location great view and breakfast!

Family_with_children

10/10

Exceptional

03 Jul 2026

Carolina Elizabeth Ramirez

La limpieza del cuarto fue excelente y atención en el comedor cuando tomamos nuestro desayuno el Staff muy amable y atento.. del aire acondicionado nos tuvimos ningún problema gracias por atenciones .Me vine muy satisfecha

Family_with_children

6/10

Pleasant

03 Jul 2026

Abbey

So this hotel is old! Location is ok a block from the beach. Spend a little more and stay somewhere better! It’s all people that are from out of country. The staff is nice but it’s old and small and you would do better at Hyatt, Hilton, and Sheraton! This is not for Americans that have different standards for travel. It is not more than a 2 star! Just being real it’s not! The staff were friendly, and it was base not worth 200/250 a night maybe 100. Just pay a little more!

10/10

Exceptional

03 Jul 2026

Donna

Staff was great
Loved location
Rooms was clean

Family

10/10

Exceptional

03 Jul 2026

Lurdes Rosario

Air conditioning worked fast and well
Clean room when we wanted and staff asked before going in
Breakfast was great
We really enjoyed free lei making class, game room(pool table and arcade systems), and walking distance of beach

Self

10/10

Exceptional

02 Jul 2026

Lorraine

This was a perfect location loved our room and staff was great. The hotel needs some renovations. would recommend to all my friends.

Friends

8/10

Excellent

02 Jul 2026

Kiran

Hotel building is outdated and old,rooms are also outdated , have basic amenities and clean and beds are very comfortable.

Partner

6/10

Pleasant

02 Jul 2026

Sergio

The hotel is an older building with wallpaper peeling off the walls from the room. Upon entering the room it gave off a mold scent. The location is great since it's a block away from the beach. Horrible experience with housekeeping staff. I found myself struggling to get towels since they were only allowed to give one per day. A smaller older lady that was in charge of housekeeping on our floor was extremely rude and would give you dirty looks not even providing a welcoming smile. However, I do appreciate how the front desk is very accommodating with my rental car in providing a parking spot overnight. Other than that, I would not return to this hotel. Dealing with horrible customer service with the housekeeping lady put a damper on my experience.

Partner

10/10

Exceptional

01 Jul 2026

Sarah

Perfect

10/10

Exceptional

01 Jul 2026

Anjeanett

We arrived at nearly 1 am due to flight delays. We still got checked I quickly. Our room was clean and comfy. We were convenient to the beach and restaurants. I enjoyed the yoga. The breakfast buffet is filing, and we would definitely stay there again.

Partner

10/10

Exceptional

30 Jun 2026

Sarah

It was perfect

Family

10/10

Exceptional

30 Jun 2026

Michael Edward

The staff were so kind. Clean. Breakfast was fantastic every morning. Large breakfast.

Family

10/10

Exceptional

30 Jun 2026

Miguel Angel

The hotel was located in a perfect spot near the beach and near a lot of local food shops I loved how the staff was friendly and welcoming room service was top, we got the breakfast buffet and the food was simple but really good! The view we had was beautiful I would def recommend staying here if you want to be by the beach and save money

Partner

6/10

Pleasant

30 Jun 2026

Marilyn Leoncio

The elevator has smell as soon as you go in.
The hallways carpet is dirty. Our bathroom need a new facelift. The only thing nice about
this hotel is very close to the beach and mc donald.

Family

10/10

Exceptional

30 Jun 2026

Kyana

Our stay was overall very pleasant. The room worked well for our needs, and the staff was consistently friendly and helpful throughout our visit. Breakfast was fairly simple, with basic protein options and carbs that changed daily. The location is excellent—perfect for walking and easily accessible to nearby attractions. That said, parking is very limited, and the building itself feels quite dated. Overall, a solid stay thanks to the location and staff, with a few areas that could use improvement.

Partner

8/10

Excellent

29 Jun 2026

Kristi Lee

The hotel room was small and the bathrooms had mold, the carpets were dirty with stains and on the eighth floor the view nonexistent. We overlooked directly into apartments, and the noise level was abundant, whether it was the garbage trucks or the loud nightclubs or just the surrounding area. The one caveat is that it is very, very convenient to the actual beach of Waikiki. A very, very short walk, very well situated, but not sure if the hotel is worth that convenience.

Partner

10/10

Exceptional

29 Jun 2026

tanya

The room we had was not exactly what was shown in the pictures. It was a very small bathroom no bathtub, no counter space and the sink was smaller than a cruise ship sink. Other than that everything was great!

Family

8/10

Excellent

28 Jun 2026

Julia

Great price, great location, great views. Went to the beach or a different hotel pool for the simple fact that the pool at this location wasn’t as “inviting”

Partner

2/10

Poor

28 Jun 2026

Oren

The truth is, the hotel makes your price and without all the extras you make, so it's easier for the hotel that way. We don't order from you and directly from them and receive the money in cash. They're laughing at you.

Self

6/10

Pleasant

28 Jun 2026

Oren

Self

2/10

Poor

28 Jun 2026

Deena

From the moment we walked into this hotel, the experience was terrible. The staff was incredibly rude, unfriendly, and acted like guests were an inconvenience rather than welcomed visitors. Every interaction left us feeling frustrated and disappointed.

The hotel itself is extremely outdated, run-down, and poorly maintained. The rooms had an unpleasant smell, the furnishings felt old and worn, and the overall cleanliness was unacceptable. Nothing about the property felt fresh or inviting.

Honestly, there was not a single positive aspect of our stay. If we could have received a refund, we would have checked out immediately and gone somewhere else. This was one of the worst hotel experiences we’ve ever had, and I would not recommend it to anyone looking for a comfortable or enjoyable stay in Waikiki.

Family_with_children

10/10

Exceptional

28 Jun 2026

Christi

The hotel staff was friendly and extremely helpful. The room was clean and the daily housekeeping was great! The free hotel breakfast was delicious and nice that the options changed daily. My son and I very much enjoyed our stay here and will be back. The room was clean, quiet, great ac, and the beds were extremely comfortable. The location was a block from the beach and within walking distance to food options.

Family_with_children

4/10

Poor

27 Jun 2026

Nathan

Meh but not great in all categories. The part that kicks it down to a 2 star was the expensive parking, and then the parking machine was a pain and trapped us in the parking lot until we could run in and get a new validated ticket to put in it. It would basically try to not let us out until we paid for parking, but we had already paid at the desk for the full duration. The staff weren't very helpful with a solution to this and we were almost late to a couple obligations. If I went again, I wouldn't stay in Waikiki at all - it was like one large dirty shopping center. The middle and north side of the island was much more the vibe we wanted for the vacation.

Family

8/10

Excellent

26 Jun 2026

Cara

Great location!
Breakfast was great, a large selection to choose from.

Family

6/10

Pleasant

26 Jun 2026

Melinda Cay

This is an older property but I can understand how expensive it is to update stuff. Everything did work which is good

Family_with_children

10/10

Exceptional

25 Jun 2026

Linery

Very beautiful and close to the beach and shop. Staff are very nice and the breakfast really good

Family

10/10

Exceptional

25 Jun 2026

Rosie M

Great room service

Family_with_children

10/10

Exceptional

25 Jun 2026

Perlita Lizardo

We had a great experience during our stay. All of the staff were friendly, polite, and helpful, from the restaurant and lobby staff to the bellboys, housekeeping, and the staff at the towel station. Everyone was very welcoming. I also really liked the location because it was close to the beach, restaurants, and souvenir shops, making it easy to get around. Overall, we truly enjoyed our stay and would love to come back.

Family

8/10

Excellent

25 Jun 2026

Lisa Lou

Breakfast was included and was delicious with a variety of foods. Staff was helpful. Room was clean but a little outdated, other than that it was a great stay.

Partner

10/10

Exceptional

24 Jun 2026

Arthur Robert Anthony Dayanan

I traveled with my daughter. The room was clean and spacious. Had a great view of the ocean. Enjoyed the pool on our first day there. I opted to have the everyday breakfast buffet, which was a great help. We also got a free night for booking a long stay. Staff was friendly. Close proximity to the beach as well as stores and restaurants.

As other reviewers may have noted, the property is dated. But if modernity and aesthetics don’t rank too high for you, this is actually a great place to stay. An enjoyable trip in practical lodging.

Family_with_children

10/10

Exceptional

24 Jun 2026

Joseph

Very nice. Will stay again

Partner

10/10

Exceptional

23 Jun 2026

Maria Elena

It's close to the beach close to food trucks

Friends

6/10

Pleasant

23 Jun 2026

Amanda

The rooms could use a major updating, as well as the staff communication between shifts being better. Parking is also horrible in the garage and the parking lot.

Partner

6/10

Pleasant

23 Jun 2026

Isaac

Hotel was okay, gym can definitely be updated and the pool area as well. Overall stay was fine. But would have liked to see some updates compared to some of the other surrounding hotels.

Partner

10/10

Exceptional

22 Jun 2026

Semen

Clean room, breakfast, close to the beach and nice staff. Definitely will back.

Family

10/10

Exceptional

22 Jun 2026

Jason

Was great all around for a home-base during our honeymoon! Affordable, clean and close to everything. All the staff were very friendly and accommodating.. Having clean beach towels anytime was awesome!

Partner

4/10

Poor

22 Jun 2026

Brett

Pictures of room and property were deceiving

Partner

10/10

Exceptional

22 Jun 2026

Jose Ernesto Medina

I loved the location of this hotel! Everything is walking distance which is super nice and the rooms are super clean and have wonderful views! If you’re going to Waikiki I definitely recommend staying here!

Self

4/10

Poor

22 Jun 2026

CHAU

bad experience and do not want to get back again

Family_with_children

6/10

Pleasant

22 Jun 2026

Karina

The hotel is in a good area and walking distance from the beach and lots of shops and restaurants.

Friends

8/10

Excellent

21 Jun 2026

Christopher

Close to the beach…easy place to get in and out of.

Self

6/10

Pleasant

20 Jun 2026

Rosefeliz

Outdated

Business

8/10

Excellent

20 Jun 2026

Johanna

The location of the hotel was perfect for us, and we loved how easy it was to enjoy the beach and nearby attractions. Our room was clean and comfortable.The staff was very nice.

We enjoyed the breakfast each morning. It was delicious and it contributed to good start of our days on the island.

Partner

8/10

Excellent

19 Jun 2026

Juan Felipe

Overall good experience was pretty upset that it’s not made more bold that they charge 41 dollars a day to park at a hotel your paying for.

Partner

8/10

Excellent

19 Jun 2026

JOSEPH

The area was in a perfect spot 1 block away from the beach close to McDonald's and all kinds of different restaurants and shops ,Breakfast was good it always the same but its ok , we had a clean room all the time .the Lounge should be open earlier it dosent open until 6pm .

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Jaynee

Friendly staff, outdated property in a great location

Family_with_children

2/10

Poor

19 Jun 2026

Charice

Would not recommend