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Citybox Helsinki

Helsinki · Finland

Kolmas Linja 8 BView location

9.4/10Excellent1,004 Reviews
Cleanliness9.8/109.8
Service9.0/109.0
Comfort9.4/109.4
Condition9.8/109.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citybox Helsinki

Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Featured amenities include express check-in, express check-out, and luggage storage. Make yourself at home in one of the 178 air-conditioned guestrooms. Your room comes with a pillowtop bed. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with showers feature rainfall showerheads and hair dryers. Distances are displayed to the nearest 0. 1 mile and kilometer. Hakaniemi Market Square - 0. 3 km / 0. 2 mi- Kallio Church - 0. 3 km / 0. 2 mi- Helsinki Workers' House - 0.

5 km / 0. 3 mi- Helsinki Street - 0. 7 km / 0. 4 mi- Kaisaniemi Botanical Garden - 0. 9 km / 0. 6 mi- Helsinki Hall of Culture - 0. 9 km / 0. 6 mi- Linnanmaki Amusement Park - 1 km / 0.

Read more about this hotelShow less

6 mi- University of Helsinki - 1 km / 0. 6 mi- Kaunissaari Island - 1. 2 km / 0. 7 mi- Grand Casino Helsinki - 1. 3 km / 0. 8 mi- National Theater - 1. 3 km / 0. 8 mi- Senate Square - 1.

4 km / 0. 9 mi- Helsinki Cathedral - 1. 4 km / 0. 9 mi- Ateneum Art Museum - 1. 4 km / 0. 9 mi- Olympic Stadium - 1. 6 km / 1 mi. The nearest major airport is Helsinki-Vantaa Airport (HEL) - 17. 6 km / 10.

9 mi A stay at Citybox Helsinki places you in the heart of Helsinki, within a 5-minute walk of Hakaniemi Market Square and Kallio Church. This hotel is 0. 5 mi (0. 8 km) from Helsinki Workers' House and 0. 5 mi (0. 9 km) from Helsinki Street.

With a stay at Citybox Helsinki, you'll be centrally located in Helsinki, within a 10-minute drive of Helsinki Exhibition and Convention Centre and Kallio Church. This hotel is 0.4 mi (0.7 km) from Hakaniemi Market Square and 0.5 mi (0.8 km) from Helsinki Workers' House.

Make yourself at home in one of the 178 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include express check-in, express check-out, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 13.9 for children
    • Pet fee: EUR 15 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 24.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Finnish

    English

Nearby attractions

Hakaniemi Market Square 0.3 km / 0.2 mi
Kallio Church 0.3 km / 0.2 mi
Helsinki Workers' House 0.5 km / 0.3 mi
Helsinki Street 0.7 km / 0.4 mi
Kaisaniemi Botanical Garden 0.9 km / 0.6 mi
Helsinki Hall of Culture 0.9 km / 0.6 mi
Linnanmaki Amusement Park 1 km / 0.6 mi
University of Helsinki 1 km / 0.6 mi
Kinopalatsi Finnkino Cinema 1.3 km / 0.8 mi
Grand Casino Helsinki 1.3 km / 0.8 mi
Winter Garden 1.3 km / 0.8 mi
Military Museum of Finland 1.3 km / 0.8 mi
National Theater 1.3 km / 0.8 mi
Senate Square 1.4 km / 0.9 mi
Helsinki Cathedral 1.4 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 178
  • hotel
  • Wheelchair-accessible
  • Wi-fi
  • Laundry service
  • Lift access
  • Banquet hall
  • Meeting room
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Helsinki

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Helsinki

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Helsinki

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Helsinki

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Helsinki

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Helsinki

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM LOFTFAMILY ROOM • LOFTFAM.LO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Helsinki

    FAMILY ROOM LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Helsinki

    FAMILY ROOM BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Citybox Helsinki

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citybox Helsinki

9.4
Excellent
1,004 Reviews
Cleanliness
9.8 /10
Service
9.0 /10
Comfort
9.4 /10
Condition
9.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Lewis
Easy check in anytime you like. Nice rooms, and a great location. Metro is right outside, only a few metro stops from the city centre. Would 100% recommend.
10/10
Exceptional
31 Jul 2026
Eduardo
Very advanced concept. Never really had to speak to anyone as everything is automated. Comfy bed and room.
10/10
Exceptional
27 Jul 2026
Matthew
Seamless check in and checkout. Spacious clean room for family.
10/10
Exceptional
24 Jul 2026
Cathy
Very clean and recent place. I wasn’t sure about the self check-in but when I needed to go to reception everything went well.
10/10
Exceptional
19 Jul 2026
Michael
Note: I only gave the staff 3 stars because there was no staff to deal with - everything was automated.

But other than that, City Box is a great place to stay in Kallio. It was my second time there and will happily stay there again.
Self
10/10
Exceptional
15 Jul 2026
Luis
Great experience A+++++
Partner
8/10
Excellent
12 Jul 2026
Gabriel
If you are not familiar with the Citybox hotel chain, like I wasn't, you will be surprised by their extremely lean structure and staff. Having said that, I don't think their obsession with efficiency caused any problems with our stay. Checking in and out is extremely fast and easy, the communal kitchen is convenient and clean, the few staff members we came across were very friendly and helpful, and the premises were brand new. Rooms were initially clean and functional (although not cleaned again for any of the other 5 nights we spent there). The lack of a TV in our room wasn't particularly a big deal, but including separate hygiene products for hair and body, as well as a hair conditioner, would have been great. The particular location was not the best for visiting the city, but there were a good number of restaurants and shops around.
Family
10/10
Exceptional
05 Jul 2026
Jemma
Clean and modern room with easy self check in
Partner
6/10
Pleasant
04 Jul 2026
Mimi
.
10/10
Exceptional
02 Jul 2026
McKenzie
Amazing property! Highly recommend. Very comfortable, clean, easy check in/out, kind workers
Friends
6/10
Pleasant
02 Jul 2026
John
A compact, but comfortable room. Away from the crowds, but walkable to everything. This would be a 5 star review except that the bathroom had a strong odor of mildew. The shower is generally clean, but there is mildew and mold clearly in the corners and on the grout. Some deep cleaning is needed. It doesn't help that the air conditioning is off when you are not in the room. The lack of are circulation must be contributing to the problem. I expect this issue will be present in all rooms.

Lots of restaurants and food options nearby. Many have discount agreements with Citbox, which is a nice feature.

The price is very reasonable. I would stay again if they solve the mildew issue.
Self
10/10
Exceptional
01 Jul 2026
Voytek
Clean and modern
Partner
10/10
Exceptional
30 Jun 2026
Sicong
So far the best hotel have ever seen in my entire trip. I love so many things of this hotel, including the efficiency, the spacious room, the floor in the room, the curtain, and the bed sheet. Cannot think of anything wrong.
Self
10/10
Exceptional
26 Jun 2026
Grahame
Great location. Funky vibe. Great space in the foyer to relax, have a coffee, and meet with friends.
Friends
8/10
Excellent
25 Jun 2026
Wenxin
Very good position and nice room
10/10
Exceptional
24 Jun 2026
Fannie
We really enjoyed our stay at this hotel! The staff was friendly and helpful, the rooms and the common areas were sparkling clean, and the fact that there is a shared \"kitchen\" area where you can heat up food and use dishes is really a plus if you don't want to eat out everyday!
We had a long stay there and it didn't disappoint. The bed was extra comfy and the size of the room was largely enough for two people with lots of luggage. I couldn't recommend this place more.
Partner
8/10
Excellent
17 Jun 2026
Sussan
Exactly as described, nothing fancy but clean, well presented and good for one night.
8/10
Excellent
16 Jun 2026
Rebecca
Nearly zero interaction with staff. With online checkin not working, a person came out to assist. Laundry facilities were a bit pricey but very needed and easy.
Partner
8/10
Excellent
15 Jun 2026
Zi Jia
The hotel and room is nice and modern but the cleaner did not empty the bins from the previous guest which was insanitary
Self
10/10
Exceptional
11 Jun 2026
WEI YEE
The hotel offers self-service luggage storage before check-in and after check-out
The hotel staff are helpful and arranged a very nice room for us
The hotel room is spacious and clean
I will stay at this hotel again if I visit Helsinki again!
Friends
10/10
Exceptional
05 Jun 2026
Katrina
Amazing value for money, Citybox is a beautiful hotel with a luxurious designer feel. The rooms are very spacious, the kitchen/dining/chillout area in the lobby is so handy with microwaves and fridges to store your food. The location is superb, in a lovely quiet neighbourhood just a 15 to 20 minute walk or a quick metro/tram ride to the centre of the city and its attractions. Lots of cafes, restaurants and supermarkets close by. It was the ideal retreat to return to at the end of a day's sightseeing. Highly recommended and we cannot wait to return!
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Debbie
Excellent location, spacious rooms with common use longe area.
10/10
Exceptional
28 May 2026
Malcolm
Really good stay from start to finish. Great value
Self
8/10
Excellent
26 May 2026
C
Location was perfect, so close to the Metro, trams and buses although it was halfway up a hill. You could get to most places by public transport within 15-30 minutes including walking time.
Plenty of nearby restaurants and cafes. The area is pleasant and relatively quiet and close to a park and supermarkets. The church at the top of the hill was worth a visit.

The hotel rooms were spacious and clean but basic. Nowhere to store your clothes apart from some hooks and hangers. The bathroom was big enough, had a large area to put your toiletries and the shower was nice. You can drink the tap water from the bathroom so no need to buy bottled water.
The wooden bedroom chairs were so uncomfortable that I had to go downstairs to sit in the more comfy chairs in the communal lounge. The bedroom carpet tile were like rubber mats so were not nice to walk on bare feet and looked dirty, even if there weren't. The bed mattress, sheets and pillows were all clean but I found long hairs i the corner underneath the mattress.

Check-in, check-out and luggage storage was so easy that I did not interact with staff during my stay. I liked the communal kitchen facilities, which were kept clean by the staff for the duration of my stay. I left something in one of the fridges overnight and it was still there in the morning for breakfast which is a good sign :-)

The wi-fi was good.

Overall, I liked this hotel and would stay here again if I came back to Helsinki.
Self
10/10
Exceptional
20 May 2026
Malcolm
Really nice Hotel. Absolute value for money. The staff are so welcoming and really helpful. The rooms are ideal very clean and comfortable. Plenty Bars and Restaurants in the area and very close to City.
Self
10/10
Exceptional
19 May 2026
Darshana
Perfect
10/10
Exceptional
17 May 2026
stephen
Clean, efficient and tidy.
Self
10/10
Exceptional
16 May 2026
Minerva
Great location close to everything walking distance a mile. Safe, with many amenities.
Self
10/10
Exceptional
15 May 2026
Jennifer
Clean, comfortable rooms. Appreciated the onsite Laundromat.
Friends
8/10
Excellent
12 May 2026
Sandra
Great hotel, very modern. Breakfast is at a cafe around the corner. The laundry machines are on the ground floor and cost ten Euros per wash and another ten per dry! Steep. Also very busy with some kind of high school trip when I was there. No front desk so check-out and check-in are via a digital kiosk, very efficient. Staff were around to help out if you had questions or issues. I just thought the laundry was not very convenient, the breakfast could offer more options (e.g. fresh fruit, lattes) and I’d prefer not to have to go outside to get my first coffee of the day.
Business
10/10
Exceptional
25 Apr 2026
Kaz
No staff, but the check in was simple and smooth. Breakfast was fantastic, the first decaf coffee I could find during our trip!
Family
8/10
Excellent
22 Apr 2026
Shalimar
Location was good.
Self
10/10
Exceptional
18 Apr 2026
Vitus
N/A
10/10
Exceptional
18 Apr 2026
Edita
Big room and clean
10/10
Exceptional
16 Apr 2026
Emily
Very good hotel, nice location (close to parkrun!), happy to provide extra towels etc. if asked.
Self
8/10
Excellent
16 Apr 2026
marle
Very clean, good amenities
Partner
10/10
Exceptional
01 Apr 2026
Lilian
It is basically a self service hotel. It was perfect for us. Room was clean and comfortable. Hotel is in a very nice area.
Family_with_children
10/10
Exceptional
31 Mar 2026
Brent
Seamless check-in, clean room, comfy bed. Really great common area and laundry room. Terrific place to stay.
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Nicholas
Staff were friendly and helpful! Early check-in and check-out was smooth. To top it off the room was clean and the wifi was fast.
Self
10/10
Exceptional
02 Mar 2026
CAMILLE HAYDEE
Excelente ubicación, limpieza, todo bonito y personal muy atento. Gracias
Partner
10/10
Exceptional
14 Feb 2026
Ian Scott
Everything was so pleasant and comfortable.
Business
10/10
Exceptional
11 Feb 2026
aleksandr
Cool place!
Business Self
8/10
Excellent
06 Feb 2026
Ross
Good location and room
8/10
Excellent
04 Feb 2026
Riitta-Leena
Really enjoyed my stay in Citybox Helsinki. L
Location is very good, surrounded by several shops, restaurants and bars in Kallio area. Automatic check in and check out was smooth and easy. Hotel room clean and had all basic facilities. I enjoyed the double bed as stayed by myself.
I figured out on the 2nd day where the light switches were and for which lights there for, also liked the black out curtains.
Hairdryer worked just very short time and I could not figure out what was the issue.
In general I had a pleasant stay

In



Self
10/10
Exceptional
04 Jan 2026
Tessa
Great accomodation for a quick stop. Good area and close to public transport.
Friends_and_family Family
8/10
Excellent
02 Jan 2026
Elizabeth
Really convenient
8/10
Excellent
01 Jan 2026
Juraj
The property had everything we expected and needed.
Leisure Partner
10/10
Exceptional
26 Dec 2025
Connor
Great room and area downstair to hang out in. Really nice festive touch from the staff with free hot chocolate one night and free gingerbread decoration another night.
Leisure Partner
10/10
Exceptional
12 Dec 2025
Marcia
Clean warm room, friendly staff, great catering facilities
Friends_and_family Friends
10/10
Exceptional
12 Dec 2025
Claire
Clean room seamless check in and check out
Partner
10/10
Exceptional
08 Dec 2025
James
Easiest check in and check out we’ve ever experienced - rooms are lovely, staff are lovely and everything was really clean. Kitchen and coffee area was great as well as the ping pong and chill out areas - will definitely use this hotel chain again!!
Partner
10/10
Exceptional
04 Dec 2025
Trond Oddvar
Great light- and soundproof room
Business
10/10
Exceptional
01 Dec 2025
juan
Great stay, super centric and convenient.
Friends_and_family Friends
10/10
Exceptional
17 Nov 2025
CS
Conveniently located and efficiently managed the rooms at Citybox are surprisingly large for European standards. Easy and quick self checkin / checkout, friendly staff should you need them, discounts in nearby restaurants as well as rentable umbrella for the wet weather days stood out for me during my stay.
Business Self
10/10
Exceptional
17 Nov 2025
Richard
Very clean, smart hotel.
Self
10/10
Exceptional
13 Nov 2025
Antonia
Loved this simple, efficient and minimalism horel, focused on comfort and sustainability at the same time. Great location within walking distance to Helsinki's highlights. Great breakfast option with the cafe next door, breakfast buffet was amazing every morning. The hotel is very responsive to messages and made our first visit in Helsinki comfortable and memorable! I would stay there again in a heartbeat!
Leisure Partner
10/10
Exceptional
09 Nov 2025
Lien
I did not use the laundry but I used the kitchen for my evening meals. It is clean and comfortable I used to be at many hotels but Citybox is the best one (with my budjet). The location is very convenient with metro ,bus and too many supermarkets near by. Staffs are very friendly and helpful especially Nicholas (the gentleman) he helped me a lot.
Self
10/10
Exceptional
03 Nov 2025
Alan
Good option for those looking for a comfortable room at a reasonable price. No TV, microwave or refrigerator in the rooms, but the lobby common area has a TV, microwave and shared refrigerators.
Partner
10/10
Exceptional
30 Oct 2025
Van Chinh
Clean and spacious room, common area was also nice to hang out in. All in all had a really pleasant stay.
Leisure Self
10/10
Exceptional
29 Oct 2025
Anna
So clean, modern, great value for the money! Very impressed!
Partner
10/10
Exceptional
21 Oct 2025
Lea
amazing
8/10
Excellent
08 Oct 2025
etsuko
Clean nice room. Easy to
8/10
Excellent
06 Oct 2025
GEORGIA R
Everything was modern and efficient. Bathrooms were great. Rooms are very basic and no tv.
Business_and_leisure Self
10/10
Exceptional
18 Sep 2025
Deborah

Innovative hotel that works—the ironing room

New style hotel. The innovations work. Read the details. Read about the creators determinations on this concept.
Partner
8/10
Excellent
09 Sep 2025
Leo
Wonderful stay.
Leisure Partner
10/10
Exceptional
06 Sep 2025
Dinah
Staff is friendly and accommodating.
Place is clean and accessible to any transportation and tourists spot.
10/10
Exceptional
06 Sep 2025
Ellen

Great Spot

Very clean and newly renovated hotel. Self check in and out is super easy. Would stay again.
Partner
10/10
Exceptional
01 Sep 2025
Georgia
Citybox is exactly as described--bare bones, clean, and comfortable. I did not use the laundry facilities or really engage with any staff except housekeeping, who kindly offered to help me with my bags when I was struggling to pull them all. The bed was comfortable, linens were clean, and the room was surprisingly spacious. My only real complaint was the water temperature didn't get quite hot enough for my liking, and I would have really appreciated if they had a sauna to match Finnish culture. It was about 15 minutes walking to the University of Helsinki campus and had a lot of grocery stores, cafes, and dining options nearby. Overall, this was a really great budget-friendly stay and kept me comfortable for 5 days.
Business Self
2/10
Poor
22 Aug 2025
Evan
The air conditioning did not work and I notified the front desk immediately. They would not refund my money, move rooms, or fix the issue and said “the manager is on vacation”
Leisure Friends
10/10
Exceptional
22 Aug 2025
Matthew
Mostly automated self service, but help is available. Breakfast buffet at Roasberg is excellent.
10/10
Exceptional
12 Aug 2025
Melanie
I love this hotel.
10/10
Exceptional
16 Jul 2025
Roanne

Great stay!

It was centrally located and very clean! It had all the amenities if you wanted to save some money and buy food and reheat it up.
Partner
10/10
Exceptional
09 Jul 2025
Rauno
Easy to check in and out, and to check luggauge - having computers keeps the price down. Help available when needed. Clean and comfortable beds.
Leisure Family
2/10
Poor
30 Jun 2025
Jack

No vehicular access! Stay away!

The property is surrounded by a years-long major road construction project. Thus it is utterly inaccessible by car or taxi. This is not in any way communicated by the management. And there are no signs near the temporary \"gangplank\" to the hotel to indicate that one is going in the right direction. This complete lack of necessary communication is unacceptable! In my case, it resulted in two hours of wandering and an added taxi expense. Once inside, the hotel clerk was outstandingly helpful and friendly and the room was clean and comfortable. But the irresponsible behavior of the management cannot be forgiven or ignored. I must recommend not staying at this property!
Partner
10/10
Exceptional
25 Jun 2025
Sheila
Our stay was impressive! The room was clean the common facilities were well kept. Very clean. The washing machine. The kitchen. Highly recommended! Will stay again if I visit Helsinki in the future
Leisure Family
10/10
Exceptional
24 Jun 2025
Mevhibe
A wonderful location to stay - with very easy links to market but also meeting venues.
Business
10/10
Exceptional
23 Jun 2025
Dina
Comfortable stay and central location
Very good
Business_and_leisure Self
10/10
Exceptional
18 Jun 2025
Valerie

A wonderful stay!

I love the CityBox brand and stay here whenever I am in Scandinavia. The room was excellent - without frills (minimalist in design) , and very comfortable. Location was ideal with the subway access in the building, and teams stopping almost across the street. Lots of dining options in the area as well as a lovely cafe that had breakfast. Would definitely stay again and recommend to friends.

My only suggestion would be to clearly identify when cleaning is scheduled. My stay was 10 days long, and cleaning happened twice.
Business
10/10
Exceptional
14 Jun 2025
Tayla
Very clean and a great location to stay at. Rooms were tidy aha good for short stays. Shared kitchen was great for breakfast and dinner.
Leisure Family
8/10
Excellent
13 Jun 2025
Colin
A nice clean new hotel
Leisure Partner
10/10
Exceptional
09 Jun 2025
Adrian
A very new, great hotel, ideal for what we needed, great rooms, comfy bed and pillows, plenty of space even in the 'small' rooms.

Clean, tidy, friendly and helpful staff/hosts. No TV in rooms which is no issues, good WiFi, communal area comfy seats a table tennis table, and a large kitchen, with coffee machines (pay to use, €2.50) for a variety of coffee, kettles, toaster and microwaves for guests to use to make their own breakfast, fridges for people to store their fresh food/drinks - just label 🏷 it as instructed.

There's a lidl not far from the Hotel to get what you need for breakfast or suggtions to eat.

About 20-30minutes walking from city centre or about 5 minutes on the Metro.

100% recommended and would stay again if in Helsinki, and will use the chain again if visiting other locations with CityBox in it.

Hotel does recommend places to eat, and many you get discount with your room card, between 5-20% depending on the place, juttutupa was one place which is also highly recommended.
Friends_and_family Family
8/10
Excellent
06 Jun 2025
Yuka
The place was convenient
8/10
Excellent
05 Jun 2025
Suzanne
Convenient for a family stay.
Leisure Family
10/10
Exceptional
05 Jun 2025
Warren
Bed was a little too solid for me personally, but the hotel was great. Self check in service and good location. The kitchen area was helpful. Great stay
Friends_and_family Family
10/10
Exceptional
30 May 2025
Dr. Sarah
Great hotel.
Business_and_leisure Friends
10/10
Exceptional
26 May 2025
Kathryn
Staying here was simple and straightforward. It was close to everything I wanted to do and it was quiet.
Leisure Self
10/10
Exceptional
24 May 2025
Verified traveler

Good value for money

Nice new hotel with train station, buses and trams all nearby. Also walkable to the centre and port. Room was small, clean and basic. Ideal for short stays. Would recommend.
Self
8/10
Excellent
24 May 2025
Timothy
We were locked in our room. The handle on the door was malfunctioning. We had to activate our phone’s service to contact the desk, $12.
Leisure Partner
10/10
Exceptional
19 May 2025
Steven

New concept in hotels

The concept is interesting - no front desk, common areas where you can cook or visit, small rooms, etc. Even though the room was tiny, it had everything we needed, and we loved the big windows looking out on the city. It was new and spotlessly clean and the bed was heavenly comfortable. It was within walking distance of the Helsinki Cathedral and harbor area. There were some great little restaurants in the neighborhood. We'd highly recommend it.
Partner
10/10
Exceptional
19 May 2025
azm
Simple. Efficient. Clean. Great staff. Watch for Alex and Erin. Possibly the best team ever... What fine people ... Thank you guys 🙏 Kiitos!!!

Fully recommended!!!!
10/10
Exceptional
16 May 2025
Beverley

Right above Hakaniemi Metro

Spacious room. Plenty of choice for food a
Self
10/10
Exceptional
12 May 2025
Jennifer
Super clean and convenient location. Close to shops and many food options. Loved the small market located attached to hotel building for meal options when you don’t want to eat out or do fast food. Public transportation just steps away. Would not hesitate to come back!
10/10
Exceptional
08 May 2025
samantha
Staff were great, close to the metro, laundry was a lifesaver!
Leisure Self
10/10
Exceptional
01 May 2025
Verified traveler

Nice hotel in good location in Helsinki

The room was clean, the bed was comfortable, and the location was good, right around the corner from a metro station, just 2 stops to central station. Neighborhood was safe and quiet, and its very close to a 24 hour grocery store. I would stay here again.
Self
8/10
Excellent
01 May 2025
lee

Modern hotel for a decent/budget price.

Modern hotel, great reception area and good use of technology. Excellent amenities. Nice bathrooms. Only negative, the flooring in the bedroom is like a course vinyl, clearly installed to last and easy to clean, but not very comfortable to walk on.
Self
10/10
Exceptional
29 Apr 2025
Glenn
The staff was excellent, the location was very good and highly recommend this place to stay.
Leisure Family
10/10
Exceptional
28 Apr 2025
Rhiannon
This is the second citybox hotel we have stayed at and it was just as good as the first! Would highly recommend the company. The hotel is clean, accessible and the communal areas are great. The only issue we have is that there is a coffee machine where you can purchase different coffee and as a non-coffee drinker a machine that also had tea or hot chocolate options would be a nice addition!
Leisure Partner
10/10
Exceptional
21 Apr 2025
Verified traveler

Great place to stay

Great place to stay
Self
10/10
Exceptional
17 Apr 2025
Mehul
Very good property. Staff here is very nice.
Leisure Friends
8/10
Excellent
10 Apr 2025
Verified traveler
Comfortable stay.

Location & surroundings

Citybox Helsinki
Kolmas Linja 8 B, Kallio, Finland

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Citybox Helsinki

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