Name: Scandic Hakaniemi
Address: Siltasaarenkatu 14, 14, Helsinki, 00530, FI

10/10

Exceptional

17 Jul 2026

MARCOS DAVINSON

The staff is incredibly helpful. I arrived late because my flight was delayed, and they were still at the front desk, ready to assist me. The breakfast was the most varied I've ever seen at a hotel, and everything was spotless. The hotel's location is extremely central, making it easy to get around. The morning receptionist was wonderful and shared fascinating stories about what it's like to live through the winter in Finland. I would absolutely recommend this hotel.

Friends

8/10

Excellent

13 Jul 2026

SAMIR

Property was in good location and was convenient to places.
My point is the maintenance was not there on weekends to fix something if needed. Also if stuff is not working reception was not accommodating to help fix the issue or give another room.

Family

10/10

Exceptional

12 Jul 2026

Graham

Excellent location. Great breakfast. Friendly staff. Bonus sauna between 6 - 9 in the evening. Very close to the start of the parkrun.

Partner

2/10

Poor

09 Jul 2026

hiral

Dirty room , bed bug treated mattresses. Ripped mattress. Good location. Nice staff however directed by owner to not help customers. We asked if they could call a local pizza place a few blocks away because we couldn’t read the menu since it wasn’t in English. Front desk flat out said no.

2/10

Poor

08 Jul 2026

hemang

Good location
Bed bug treated mattresses we paid 1000 dollars for two rooms for a few nights the pull out beds had marks of bedbugs. They were treated so were inactive but to charge that kind of money is a little absurd. The mattresses were also all ripped up.
Staff friendly but useless we asked for them to call a local pizza store to order for delivery or just some questions because we couldn’t understand the menu as it was not in English. We were told they are not allowed to use phones to call anyone. This was literally a few blocks away to help a customer. That’s a little crazy.

Family_with_children

10/10

Exceptional

30 Jun 2026

Tony

Great quality for the price. Rooms were clean and temperature great for sleeping comfortably even on the warmer nights. Staff is super friendly and helpful, I injured my foot during the stay and they accommodated a lot for me and helped me get healthcare to check out the foot so it wasn't broken.

Partner

8/10

Excellent

27 Jun 2026

Niall

The hotel is clean; functional and quite basic. It is a bit spartan but it isn't aiming for the luxury market

Self

10/10

Exceptional

19 Jun 2026

Jocelyne

Chambre propre avec du rangement.

Business

8/10

Excellent

23 May 2026

Martine

.

Family

10/10

Exceptional

07 Apr 2026

Gretchen

Wonderful staff, great breakfast, comfortable room, convenient location.

Self

4/10

Poor

29 Dec 2025

nicole

No kettle,

10/10

Exceptional

31 Oct 2025

Kenneth

Room was good and the staff was friendly

8/10

Excellent

15 Oct 2025

Michael

The staff are very friendly. The hotel is well maintained and clean.

Business

8/10

Excellent

29 Sep 2025

Mikko

Nice hotel with easy access to transport. The only thing we missed was coffee makin facilities in the room.

Partner

10/10

Exceptional

15 Sep 2025

Tamara

Used here for the parkrun. 4 mins walk away. Busy check in as there was only one person at the desk. Room was nice. Great view. Located almost next to the metro (depending on which exit you take). Loads of restaurants nearby, 2 stops from central station. Good breakfast with loads of options.

Leisure Self

8/10

Excellent

12 Sep 2025

Victor

Lots of places to eat nearby, public transport just outside hotel. Shops walking distance.
Though gym is lacking in equipment.

Leisure Partner

6/10

Pleasant

03 Sep 2025

Chris

The check in staff member was very helpful on my arrival. There was some confusion as to whether breakfast had been included or not with my original booking via Expedia. Whilst he made a note on the system regarding this I did not want to in effect pay 'twice', so did not take breakfast in the hotel.

10/10

Exceptional

31 Aug 2025

michael

Friendly, helpful staff especially the staff in the breakfast room.
Breakfast was very high quality and the sauna was very good.

Leisure Partner

8/10

Excellent

27 Aug 2025

Alan

The location was very good. We walked from the train station and to the waterfront market and to Zetor’s and other attractions. The street car provided good access to the port. The location was very good for us. The room was very small, however and the sauna was also very small and crowded.

Leisure Family

8/10

Excellent

27 Aug 2025

Timothy

Very W

Very welcoming check in. Well located. Happy with our stay.

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Maria

I like everything, staff were super nice and delicious breakfast, including the gluten free options.

Leisure Friends

8/10

Excellent

23 Aug 2025

Ginger

Good location right by Hakaniemi metro and trams, easy to get around Helsinki. Super friendly, knowledgeable staff - that makes the stay memorable.

1. Rooms are clean and simple
2. Breakfast has some local delicacies though the dining area can get crowded.
3. Clean towels and robes were available.

Not a luxury stay but excellent stay if you value convenience,, simplicity over luxury.

10/10

Exceptional

20 Aug 2025

Layla

The room was huge and comfortable. The breakfast had tons of options. The area had lots of stores and restaurants within walking distance.

Leisure Family

8/10

Excellent

10 Aug 2025

YETUNDE

Quite near every thing needed, supermarkets, metro and nice eateries. Park nearby to just chill. Near a park run for those park run tourists

Leisure Self

10/10

Exceptional

03 Aug 2025

Jennifer

Wonderful

8/10

Excellent

26 Jun 2025

Janice

Lovely stay

It was a lovely stay but I wish they had a kettle and tea/coffee available in the room instead of going from the top floor to bottom and then using cardboard cups, not the safest for hot water spills. It’s nice to have a hot drink before bed. Loved the ladies only sauna and the breakfast was excellent. As I am English it was so nice that all the staff spoke English and made me feel welcome.

Self

10/10

Exceptional

22 Feb 2025

Nicholas

Well maintained, clean, and well located hotel. A cheaper option only a short walk outside of the city centre.

Leisure Self

10/10

Exceptional

25 Nov 2024

Jamie

Lovely stay for a lovely trip

Lovely comfy stay for a trip to Helsinki. The sauna was an amazing addition!

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

Diarmid

This place was awesome. Great value for the price, doesn't look like much from the outside but the room was great. Modern bathroom and enough room to cook and enjoy a meal. Having laundry and a sauna were a bonus. Would highly recommend for a solo travel stay.

Leisure Self

10/10

Exceptional

08 Sep 2024

ANN

Great location and easy to walk to the shops and restaurants. However the parking is a nightmare

Leisure Family

8/10

Excellent

26 Aug 2024

Anthony

A

Leisure Partner

10/10

Exceptional

24 Aug 2024

Stephanie

Nothing fancy but very clean, fantastic breakfast and close to transportation. Great place for the money.

8/10

Excellent

21 Aug 2024

donna

Clean comfy room and fantastic breakfast!

Room was comfortable bed and pillow. Room and bathroom was clean. Breakfast was some of the very best i have had! Tasty food, lots of options, home made and warm friendly staff.

Friends_and_family Friends

8/10

Excellent

22 Jul 2024

Pia

Great location. Lot's of transportation accross the road. Many restaurants. Bed was a bit too soft for my liking.

Leisure Family

8/10

Excellent

08 Jul 2024

Shelina

Good location close to public transit

Leisure Friends

10/10

Exceptional

30 Jun 2024

Sameena

Very close to the tram and so very convenient to go to the city center and also reasonably priced.

Leisure Family

8/10

Excellent

11 Jun 2024

Verified traveler

Great breakfast, great location

This hotel is ideally located for convenience. The breakfast was genuinely fantastic. However, the room could have been a little cleaner/in better condition (e.g. the shower didn't drain quickly). The room I stayed in was on a lower floor and the city noise was a little loud but friends of mine on a higher floor didn't have that problem.

Business

6/10

Pleasant

01 May 2024

YungHsiao

A convenient place

10/10

Exceptional

17 Aug 2023

Peter

Right opposite a high quality indoor market.
Easy access to the centre of town by road.
Bus stop and citybike station just over the road.

Business Self

10/10

Exceptional

16 Jul 2023

Andrew

Very good buffet breakfast.

Leisure Self

6/10

Pleasant

09 Jul 2023

PETER

Pros:
Keenly priced
We were able to check in early
Good location just 10-15 mins walk to centre
Decent sized room
Luggage storage
Superb breakfast - better than many 5 star hotels

Cons:
WiFi constantly dropped out
No kettle in room, but you could spend €3 for a pitiful tea or coffee in reception - this is just penny pinching
Shower gel dispenser was full of water - or maybe just watered down
Gym was dreadful - whoever designed it or spent the budget clearly isn’t a gym goer. Bizarre equipment.

Leisure Friends

10/10

Exceptional

19 May 2023

kathryn

Top breakfast!

Excellent value; clean and very comfortable. Breakfast buffet was the best I’ve had (especially the gluten-free range)

Only small niggle was that there was no obvious way to make the room dark during the short Finnish night. Didn’t bother me at all, but I can imagine that some people might have found it hard to sleep

Partner

10/10

Exceptional

14 Mar 2023

Emily

Located across the street from a lovely market, adjacent to the water and easy access to transportation plus other great bars, restaurants and Saunas close by. The staff were very friendly and helpful. Can’t wait to stay there again.

Leisure Friends

8/10

Excellent

11 Mar 2023

Debbie

Amazing breakfast. Pretty good location for transport.

Leisure Partner

10/10

Exceptional

18 Nov 2022

Verified traveler

Good value

Hotel is nice and centrally located, staff is pleasant. There is is good breakfast buffet with many choices.

8/10

Excellent

03 Oct 2022

Greg

Clean, quiet, efficient design, responsive and supportive staff, near Metro. Location good if you know city center.
Small room, people who are heavy or who have back problems might have trouble with thin mattresses.
Oddly, taxi drivers had trouble with the name (Scandic just means Scandinavian; Hakaniemi is the area of city)
Taxi fares: in 60 Euro; out very early 52 Euro.

Leisure Self

10/10

Exceptional

18 May 2022

Mahmoud

it worse of money good location and good property
good breakfast

Leisure Family

6/10

Pleasant

09 May 2022

Ilona

Very basic hotel with nice staff

Very basic hotel. The location is next to one of the loudest streets in Helsinki city center - this means public transportation is literally on your doorstep, but it is not very quiet or peaceful place to stay. City center is a short walk away, there are plenty of shops and restaurants around. Staff was very friendly. Breakfast ok, they had several gf options.

8/10

Excellent

01 May 2022

G.R. van de

Pro: Breakfast was good. Public transportation just in front of the hotel. The staff was very friendly.
Cons: The beds where rather small.

Leisure Family

10/10

Exceptional

21 Mar 2022

Andrew

Central location. Staff were really polite. Condition of the hotel was really good and I had a really good price for the stay.

Self

10/10

Exceptional

04 Dec 2021

Laima

Very friendly and helpful service at the reception. Tasty and abundant breakfast, including gluten-, lactose-free, vegan etc. choices. Clean and cosy room. Good location - metro and tram-stop right next to hotel. Food store and market next to hotel, caffees nearby.

8/10

Excellent

07 Jan 2020

Verified traveler

Friendly staff in breakfast room, very helpful, Bedroom rather small and TV only had Scandinavian channels.
Warm room good shower.

Friends_and_family Friends

8/10

Excellent

29 Sep 2019

V

Great location in a wonderful city

The hotel is well located for public transport and is also next to the Scandic Passi which has a nice restaurant/bar attached to it accessed via the Passi’s Conferencing area.

The staff were brilliant, very helpful and friendly.

My room was clean although the cover on the chair at the desk was stained and in need of a clean. The hotel was basic - no tea/coffee facility in the room & no social space except for some chairs in reception. The decor was a little ‘tired’ & in need of a bit of care but as I was on a business trip spending very little time in my room, this was OK for me. The Passi did have a bar in the hotel & as mentioned above, another close by so this was fine.

Would I stay there again? Absolutely - its location, the staff & breakfast all outweigh the minor things above but I do hope a refurb is planned - the property deserves it.

Business

10/10

Exceptional

13 Sep 2019

Jeff

Older property with construction near. Overall a nice property to stay in!

Business Self

10/10

Exceptional

02 Sep 2019

Verified traveler

Location, price, personnel always friendly and attentive. No less important the excellent breakfast!!

Business Self

6/10

Pleasant

28 Aug 2019

Verified traveler

Very basic and rather tired room. Stained chair, light bulb not working in bathroom. Comfortable bed. No coffee/tea making facilities in room.

Business Self

8/10

Excellent

26 Aug 2019

Eugene

Hotel was great, good location and breakfast was well and tasty.

Friends_and_family Friends

8/10

Excellent

15 Aug 2019

robert

Good for exploring Helsinki

Wonderful location if you want to explore Helsinki. All trams 30 feet from front door, access to just about anything, Hotel a little shabby around the edges but location makes up for it.

Partner

8/10

Excellent

12 Aug 2019

Verified traveler

Scandic Hakaniemi - long weekend

Hotel was good for what it is. It could be updated a bit in the room and have an ice machine.

Partner

8/10

Excellent

09 Aug 2019

Verified traveler

Place was clean and affordable and the staff was kind and helpful. Nothing fancy but comfortable and close to good restaurants and public transportation.

Leisure Friends

8/10

Excellent

05 Aug 2019

Verified traveler

Room pretty good, although curtains could not be closed all the way. Floor at breakfast was incredibly sticky.

Friends_and_family Friends

8/10

Excellent

02 Aug 2019

Verified traveler

OK stay for a weekend

The breakfast is good, but the room maintenance needs to be improved.

10/10

Exceptional

30 Jul 2019

Verified traveler

Staff is amazing and service is great. Very good location, etc to tram, metro, and bus stops.

Business_and_leisure Self

8/10

Excellent

27 Jul 2019

Verified traveler

The staff are friendly and helpful.

Partner

8/10

Excellent

22 Jul 2019

Verified traveler

The hotel was well located. The only downsides were a very crowded breakfast, bare light bulbs in the bathroom and partially unhooked curtains. For the price it was more than fine.

Leisure Family

8/10

Excellent

04 Jul 2019

MN

Breakfast was very good with many options to choose from,(hot & cold), ham, sausage, boil eggs, bacons, beans, vegetables, oatmeal, cereal, bread, cheese, rice cake,... but fresh fruit ran out early.

Staffs are super friendly.
Several buses, trams, and metro stop are right in the front of the hotel. It takes about 5 minutes on trams or 15 minutes walk to central train station.

The safe in our room was not working. Its battery was all melt out. One of the light bulbs in our bathroom was out. Another one was not working when have it on for sometime. We told the receptionist, but no body fixed it. The AC seems set on one temperature no matter that we manually moved it down several degrees.
When the room gets cleaned after guests checked out, they should check for the working condition of the appliances in the room as well. If the hotel offers something in the room, then it should work at a minimum.

Leisure Partner

10/10

Exceptional

27 Jun 2019

Betty

Very convenient hotel to city and train station. good transport connections. Friendly reception staff.

Partner

8/10

Excellent

02 Jun 2019

Verified traveler

Good location, fantastic breakfast and small but quiet room. The downside was the cleaning staff - dirty towels not changed, bathroom bins not emptied, muddy footprints still on the bathroom floor

Leisure Partner

10/10

Exceptional

29 Apr 2019

Verified traveler

Location and breakfast..what more could you want!!

Really great area; even though a bit of construction, I did not heard a thing! Good access to transport right outside the door. GREAT breakfasts!!

8/10

Excellent

27 Mar 2019

Verified traveler

The room was too small. Breakfast was good but very few fruits and no pancakes. Overall I liked my stay.

Partner

8/10

Excellent

22 Mar 2019

Verified traveler

Good location, friendly staff, and well-looked after.
But it was impossible to turn the heating down - it was too hot in February!

8/10

Excellent

09 Mar 2019

Inkeri

Excellent location right on metro, tram, and bus lines and close to major sights, flee markets etc. Close to a 24 hr grocery store. Good breakfast. Friendly and helpful staff, but new staff could benefit from additional familiarization with the surrounding area, such as the location of the City Theatre. Also, I had booked a room for one but both beds (expected) plus an extra roll-out bed (unexpected day unnecessary) had been made, leaving little floor space. Just a small inconvenience. Overall I was satisfied.

Friends_and_family Family

10/10

Exceptional

07 Dec 2018

Terry

Great location. Included breakfast is beyond wonderful. It is included in the price and has anything you would want.

10/10

Exceptional

16 Sep 2018

Maryse

Best breakfast

The best buffet breakfast

Friends

6/10

Pleasant

30 Aug 2018

Bonnie

There was a large verity of food to choose from for breakfast. And the sauna was nice. It would have been nice if the sauna was available in the morning.

10/10

Exceptional

17 Jul 2018

Lisa

Best breakfast buffet we’ve ever had

10/10

Exceptional

07 Jul 2018

Janine

Comfortable and friendly hotel

I have stayed here in the past (when it was a Cumulus) and it hasn't changed much really. Still a good place to stay especially as it is walking distance from the site of Tuska Festival, which is the reason I visit Helsinki every year. Breakfast buffet is good and includes porridge, which you don't always find and is something I like to start the day with!

10/10

Exceptional

05 May 2018

Verified traveler

Nice hotel

Location close to public transit. Comfortable clean bed

Partner

4/10

Poor

20 Mar 2018

Sigurd

Decent hotel if you absolutely need a place

The hotel had my booking cancelled due to over booking problem while I was on my way from the airport to the hotel, even though I informed the same day that I would have a late arrival. I managed to get a room after some arguing.

8/10

Excellent

18 Mar 2018

GJeeJay

convenient

good hotel, convenient location for metro or walking into city centre.
suited my needs very well. Finnish breakfast was a little boring after 4 nights!

10/10

Exceptional

18 Mar 2018

Harveer

Quick trip

Great rooms and super clean. Friendly staff. Good location and in a nice neighbourhood.

8/10

Excellent

24 Feb 2018

Low

Clean room and friendly staff.

10/10

Exceptional

20 Feb 2018

Anne

Great accommodation

Party of 5, rooms great, very friendly and helpful staff, will stay next time in Helsinki.

6/10

Pleasant

12 Feb 2018

James

Helsinki weekend

No frills hotel, friendly staff, nice and clean.

Partner

8/10

Excellent

30 Nov 2017

Lars

No Hotel parking

When the Hotel said self service parking, it actuall meant no parking.

8/10

Excellent

26 Nov 2017

Verified traveler

Simple hotel near transportation hub

The hotel was perfectly located to use public transportation. A hub for busses, trams, and the metro were just across the street. Despite being so close to them, the room was quiet. We didn’t notice the outside traffic. Not much of a view from the window, just another building. Overall the room was quite clean, however there was mold in the tea kettle. Simple, spacious room that is overall good for its price.

8/10

Excellent

30 Sep 2017

BERNICE

I WAS DISSAPPOINTED THAT THE HOTEL DID NOT HAVE AN ENGLISH NEWS STATION. ONLY NATIONAL GEOGRAPHIC. ALSO THE HOTEL WOULD NO ALLOW ME TO MAKE A PHONE CAL TO A FREIND IN HELSINKI . I DO NOT CARE A PHONE AND THE RECEPTIOONES SAID THAT THAT IT IS TOO BAD. ONE CALL FOR I MINUTE WOULD NOT HURT.

10/10

Exceptional

30 Sep 2017

Verified traveler

GREAT location with nice stuff

Located near all busses and metro.welcome stuff, nice and clean room

8/10

Excellent

16 Sep 2017

KP

conveniently located. Tram/Bus stop right outside

elsinki was a very nice City & all the locals we met were very helpful and spoke excellent English..

6/10

Pleasant

09 Sep 2017

MARIA

Beautiful room that lacked service!

Booked the Superior room which sleeps four for 3 nights. Room was large, modern with adequate sleeping arrangements, small refrigerator and a coffee & tea maker. Large bathroom with plenty of towels & nice hot shower. We were pleased with the room.

Service on the other hand lacked terribly. We arrived early and were checked in right away, however the person gave us false info on the public trams system. Luckily we used google maps to get around. The hotel is easily accessible to tram, metro, and bus service, On the second night we returned late to find out our room had not been cleaned. No apology was given. Extremely upsetting when you are staying at a non-budget hotel!! Spent over $760 for a short stay and felt cheated.
Breakfast was available for an extra 18euros which we didn't utilize since there are wonderful cafes where you can have breakfast for less than 12 euros nearby.
overall the Cumulus needs better customer service And attentiveness.

Family

6/10

Pleasant

06 Sep 2017

Verified traveler

Nice buffet breakfast

Stayed in a standard room - very small with hardly any walking space, with view of buildings. No kettle provided. Beds are comfortable. Rooms are clean.
Buffet breakfast came with the room rates. There is a good variety of cold and hot spreads but no fresh fruits and baked beans.

8/10

Excellent

30 Aug 2017

Salse

Nice hotel

I attended the Flow Festival and this hotel is in an ideal location, within easy walking distance for venue plus centrally located for general sightseeing around th city. Recommended.

10/10

Exceptional

28 Aug 2017

PJ

Good location

Very handy for public transport and market hall.Friendly staff

6/10

Pleasant

28 Aug 2017

Kimberly

Trendy hakaniemi area

We had some maintenance issues but the ladies at the front desk were helpful. One day no one cleaned the room but the desk gave towels. The young ladies at the desk were helpful with directions and taxis. I would stay againjust don't expect a Hilton. They do have a sauna a Finland tradition.

Family

8/10

Excellent

26 Aug 2017

pj

Very good location

Stakes tue te almost tuo week. Very handy location with puolin transport ight on doorstep

8/10

Excellent

18 Aug 2017

Verified traveler

Staff friendly and helpful. Cloae to city attractions.

8/10

Excellent

18 Aug 2017

Joanne

Good location and spacious rooms

Nice clean hotel with a convenient location. I got a free upgrade to a deluxe room which was nice and spacious with a kettle. Breakfast was incredibly busy though which wasn't ideal. Good for business traverllers.

10/10

Exceptional

17 Aug 2017

lynn

Good transpotation

Very easy access to trams to many parts of the city.

8/10

Excellent

22 Jun 2017

Nicole

Great location, very clean, great breakfast. Would recommend to all.

10/10

Exceptional

14 Jun 2017

erhu123

Comfortable hotel

We were given a family room at the quiet end of the floor. The room has comfy beds and clean bathroom . It also provides us with small electric kettle and ironing board.
Everywhere you want to go is within walking distance. Excellent for travellers who are short of time. But be aware of the cold temperature if you go during winter.