BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Hyatt Place Richmond/Arboretum
Richmond - VA · United States
201 Arboretum PlaceView location
8.0/10Excellent1,001 Reviews
Cleanliness8.4/10 8.4
Service8.4/10 8.4
Comfort8.2/10 8.2
Condition8.0/10 8.0
Amenities8.0/10 8.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Richmond/Arboretum
The 127 welcoming units offer a perfect place to relax at the end of the day. Hyatt Place Richmond/Arboretum offers Wi-Fi internet connection in communal areas. Those who stay at this establishment may contact the reception desk any time during the day.
Communal areas are wheelchair accessible at Hyatt Place Richmond/Arboretum. Parking facilities are available for guests' convenience. The hotel may charge a fee for some services.
Show less
With a stay at Hyatt Place Richmond/Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. This hotel is 15.8 mi (25.4 km) from Short Pump Town Center and 9.1 mi (14.7 km) from Altria Theater.
Stay in one of 127 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 744 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms.
Self parking (subject to charges) is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from May 18 to October 04.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- Contactless check-out is available.
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
-
Minimal age
21
-
Optional fees
- Uncovered self parking fee: USD 8 per day
- Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Filipino
English
Spanish
Nearby attractions
Johnston-Willis Hospital
4.2 km / 2.6 mi
Chesterfield Towne Center
4.9 km / 3 mi
Chippenham Hospital
5.2 km / 3.2 mi
Rockwood Park
8.2 km / 5.1 mi
Huguenot Flatwater Park
8.7 km / 5.4 mi
James River
8.8 km / 5.5 mi
Stony Point Fashion Park
9.6 km / 6 mi
University of Richmond
10.3 km / 6.4 mi
Maymont Park
10.6 km / 6.6 mi
University of Richmond Stadium
11 km / 6.8 mi
Carytown
11.2 km / 6.9 mi
Robious Landing Park
11.2 km / 7 mi
Byrd Theater
11.6 km / 7.2 mi
Hunter Holmes McGuire VA Medical Center
11.8 km / 7.3 mi
Country Club of Virginia
11.8 km / 7.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 127
- Number of floors (main building): 6
- Twin rooms: 61
- Double rooms: 66
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Laundry serviceExtra charge
Show 19 more facilities & services
- Hotel safe
- Lift access
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 1
- Conference room
- Meeting room: 2
- Outdoor freshwater pool: 1
- TV lounge
- Breakfast
- Non-smoking establishment
- SquashExtra charge
- FitnessExtra charge
- Cycling / mountain bikingExtra charge
- Bowling alleyExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
STUDIO Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
STUDIO DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 36 m²DBL.2D
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom: 1
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Wi-fi
- Wheelchair-accessible
Show all 13 amenities
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Fridge
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
DOUBLE TWO DOUBLE BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Room amenities
- Hairdryer
- Bathroom: 1
- Housekeeping
- Cable TV
- Desk
- Toiletries
- Wi-fi
- Wheelchair-accessible
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Fridge
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
STUDIO TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO DELUXE TWO DOUBLE BEDSSTUDIO • DELUXE TWO DOUBLE BEDSSTU.2D-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
STUDIO DELUXE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Richmond/Arboretum
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Richmond/Arboretum
100
reviews shown
Aster
I was traveling for a family gathering and drove 4 hours. I was hoping to check in an hour earlier and was told told I have to pay extra. When I asked for a room same floor as my family , I was told the room will be ready in 30minutes then became 1 hour. Even after 1 hour, it was not ready. The most frustrating experience was no one would update you with any information until you come and ask despite sitting close to the front desk. I ended up getting a room at a different floor because I got tired of waiting . . The breakfast selection was SO limited and few that I wouldn’t call much of a breakfast for the price you pay to stay at the hotel. The room was adequate and clean. The staff’s interaction first day was disappointing but checking out was fine.
I had stayed at Hyatt’s Place at time Square on New Year eve and the price served there was the BEST! The place was clean and the staff were VERY FRIENDLY.
I had stayed at Hyatt’s Place at time Square on New Year eve and the price served there was the BEST! The place was clean and the staff were VERY FRIENDLY.
Erin
N/a
saida
Room had a very strong smell of chlorine. Not enough closet space, the bathrooms are very small.
Edward
Comfortable Stay
Penelope
Hotel is located in a convenient location . Rooms are spacious and can comfortably fit 3 -4 guest. However, the property lacks some basic amenities like lotion and bath soap for convenience. Also, they charge for parking on their lot which adds up pretty quickly after weekend.
Kristin
Hotel was full of teens who seemed to be greatly under supervised. Loud on the floor until 1 in the morning slamming doors. Asked staff to help with the noise and they said I just need to wait a hour and let people settle in or I could move my three sleeping toddlers at a1 am to another floor. Sofas are stained. Bathroom needed several repairs. Over all not happy with the stay.
Erikka
My room wasn't clean. Crumbs on the floor near the bed (a big one, like a whole dropped bite from someone's food), the bed skirt was dirty, there was a pencil eyeliner shaving chunck near the closet door and some brown squishy dropping on the floor. I'm just glad I always bring my own sheets and towels to hotels because you never know what you're going to walk into! The staff were friendly this morning!
Melek
The location was convenient. The room bathroom shower rod wasn’t properly installed so the shower curtain wouldn’t stay expanded. There was a cracked mirror on the closet door. The pet and parking fee was unexpected. The reception and kitchen staff weren’t as friendly as you would expect.
Raymond
It was all ok
Eric
Clean room
Clinton
The hotel was not clean and it was more like a motel. My family and I left a day early and I was not granted a refund.
Dena
love t;he full breakfast, very polite staff, nice clean comfortable room
Gai
I tried to cancel my reservation with you guys and nobody answered me.
Dulce M
What a great breakfast this place offers! Everything you could want and then some! It was pretty crowded on Saturday so I opted out but Monday was great! My room was nice, clean and big! I didn’t get a chance to use the pool but it did look refreshing and inviting…the elevator made a scary noise when I first arrived but never heard a peep again! I would stay again!
Edgar
Estuvo todo bien
Lynn
Awesome awesome awesomeness
LANCE
Nice outdoor pool, property is nice and well maintained, lots of amenities
Denielle
It was a great experience. The facility was clean and the staff was very helpful. I would definitely stay there again
Niaz
Everything was ordinary, but the terrible part was being charged $9 for parking. That's truly unfair. Parking should either be free for guests
Larry
Hotel was lean and staff professional. Great place to overnight
Saadat
this visit was with my family kids its overall good i want to point out some issues
1- on the front entrance you have a smoking bench .. hotel looking like smoking building
2- Breakfast area is so small and menu is also limited
3- Breakfast serving team is looking very tired if ask about anything they not listen
1- on the front entrance you have a smoking bench .. hotel looking like smoking building
2- Breakfast area is so small and menu is also limited
3- Breakfast serving team is looking very tired if ask about anything they not listen
Casey
Place was dump. I felt like i was staying at a Motor Inn. Room was so dirty shower had mold. Pool was so gross. Lawn chairs looked cheap. I chose this hotel chain cause i thought it was high end.
Clinton
We stayed Friday & Saturday night. We had to use our room towels for the pool Friday and Saturday. Housekeeping never came to our room on Saturday morning, so we spent the entire weekend with the same wet towels and not coffee or tea.
The place seemed clean and so did the pool. the pool was never stocked with towels.
breakfast we very good. Also, they charged the 50.00 deposit when we checked in and when we checked out. We are still waiting for the deposit back.
The place seemed clean and so did the pool. the pool was never stocked with towels.
breakfast we very good. Also, they charged the 50.00 deposit when we checked in and when we checked out. We are still waiting for the deposit back.
Intisar
Highly recommended
Hani
Hotel room bathroom sink handle broken, carpets very unsanitary looking. Very dirty comforters and sheets and pillowcases. Hotel bathrooms had broken toilets and dirty stalls. No wet floor signs in sight near pool entrance. Food was bland, nothing was replenished for breakfast had when asked for assistance twice employee service was very unfriendly.
Avella
Clean room friendly staff. Breakfast not so good
Mark
Everything was great!
dara
Everything was wonderful food was great staff was extremely friendly and helpful
Rajesh
Overall, the room was clean and spacious. However, the bathroom is claustrophobically tiny. No mirror or wash basin in the bathroom. Room cleaning is only every other day. That is a major turn off. Breakfast was just okay, not much variety. Fruits were especially stale, consistently.
Elizabeth
Nice property
Kyesha
It was a great staff for us. The breakfast was ok. Since paying for breakfast it wasn't the value for it. But everything else was great!
Nina
Rooms were clean and spacious. There is a separate area to watch TV and a small refrigerator and sink. The breakfast was good quality food.
The staff was extremely helpful and friendly. There is a small bar where we had a drink and watched the play offs. Quiet and safe neighborhood and right off of I95
The staff was extremely helpful and friendly. There is a small bar where we had a drink and watched the play offs. Quiet and safe neighborhood and right off of I95
Shelby
We had a great time at this hotel!
I wish the breakfast hours were a little extended, but it was a decent meal. I think more thought goes into the presentation of the food items, than the food itself (could have been better, for sure.. but, it is complimentary!)
The staff were very friendly and so were other guests! We had requested a crib in our room before we left for some errands and when we returned, a staff member had put the crib together in our room AND put his little fluffy bear in the crib so when we arrived, my kids were very excited over the cuteness!
Our room was 99% clean! Some things get missed, I understand, but by the bathroom sink on the floor, there was a lipgloss cap, bobby-pin, and a chunk of fake lashes…
Everything else, was fantastic!!!
I wish the breakfast hours were a little extended, but it was a decent meal. I think more thought goes into the presentation of the food items, than the food itself (could have been better, for sure.. but, it is complimentary!)
The staff were very friendly and so were other guests! We had requested a crib in our room before we left for some errands and when we returned, a staff member had put the crib together in our room AND put his little fluffy bear in the crib so when we arrived, my kids were very excited over the cuteness!
Our room was 99% clean! Some things get missed, I understand, but by the bathroom sink on the floor, there was a lipgloss cap, bobby-pin, and a chunk of fake lashes…
Everything else, was fantastic!!!
Carrie
Clean room, helpful staff
Nicole
All over everything was awesome!!
Rosa
The staff were extremely helpful and kind.
Michael
All was great except the night desk man. He was rude, sarcastic, and wanted to argue about a shower chair. Instead of offering to help with my request, he just made excuses. Of course this was not the way an attendant should treat a guest. There are many other hotel choices and I will definitely consider others because of his sarcasm and rudeness.
Chris
Enjoyed the spacious suite. Room was clean. Location was nice and convenient. Staff was courteous. Did not appreciate the unexpected add on parking fee at check in.
Melissa
Hotel was great, staff was very helpful and nice. Room was very spacious and very comfortable. Breakfast was very good and had a lot of options.
Kelly
Very helpful, friendly staff. Clean, spacious rooms. I definitely recommend tobothers.
Fartun
My room did not have a microwave nor did the fridge work. I also had to go to another floor to get ice. It’s a different experience than my last stay.
KELLY
The property was beautiful and welcoming. Spacious rooms. The staff was very efficient and helpful. I would definitely recommend to others whether you're traveling for business or pleasure.
Fartun
Staff was very friendly.
Edward
Yes
Michael
Stayed 2 night in different rooms. Rooms were clean but 1st room had a slower draining tub. In a 5 min shower the tub filled up with 3 inches of water. 2nd room, the shower worked well, but the TV didn't work. On both occasions we called the front desk and was told there was no one that could help us. The hotel offers food, but doesn't have a real restaurant or bar. The hot food was OK, but the salad was something you would
John
Would be nice if there was water available all day instead of just at breakfeast.
Christy
This hotel was amazing. Clean, quiet, easy check in. I was a little surprised by paying to park as I didn’t remember seeing that when I booked.
Amy
Breakfast was very good.
I was surprised, however, that we had to pay extra for parking in an outdoor area
I was surprised, however, that we had to pay extra for parking in an outdoor area
carrie
The bar was dirty and had trash and dishes on the counter, not very welcoming.
Rashanda
The front desk staff appeared irritated and did not want to assist us with a military discount
.
.
R
Breakfast bar was typical. Nice presentation overall. Food was average but that might have been just me. Others may have loved it.
Reta
Nice hotel and everyone was nice!
Candis
This was a wonderful place to stay will book again!!
Braelynn
solo traveled! felt safe & staff was very helpful.
Adam
Great place, comfortable stay, and everything was clean
Hector
Buen estado de las instalaciones, buen servicio, reserva segura y desayuno optimo. Gracias lo recomiendo
Richard
Room was clean staff was friendly and helpful breakfast was delicious and hot all in all would recommend
Jennifer
Staff seemed stretched thin and having to do more than their normal jobs. Also, hotel seemed to be full up and so breakfast was a bit crazy with so many guests. I felt workers were doing more than normal so I felt bad they were stressed. Hire more people!
Franchesca
Minus the faint urine smell in our bathroom and itchy bedsheets, our stay was pleasant. Expedia dropped the ball on our booking but the nice gentleman at the desk matched what we paid for our booking as a walk-in. The continental breakfast was good 👍
Amy
Room had cosmetic issues. Rug was coming up at bathroom door. Shower curtain rod was hanging down so that water went all over floor. Floor was not level.
Sara
Good overall.
Susan
The property was great and near our activities.
Auda Grizelle
Overall cleanliness was good, although the room’s rug was dirty. Lots of food and shopping options nearby. Room space was also good. Downside - my room was never reserved and had to be accommodated in a room with full sized bed.
Carl
The staff was very friendly, the beds were so comfortable. Our room was clean and fresh smelling.
Sonia
Great service. Thank you!
Ronald
Great
Alexis
It was a lovely evening my kids LOVED the breakfast.
Susan
I stay here often. The breakfast could improve-its always the same things.
Juan
Very limited.
Juana
Staff members were friendly, and breakfast was excellent
Megan
Housekeeping banging on the door at 8am asking if I was checking out? Why would anyone bang asking those questions when front desk should know each room extending or checking out. Very unprofessional and if I had been sleeping would she had just came in since she had her key out. Told front desk as I was leaving.
Lisa
I was very disappointed that the on-site restaurant was closed on my overnight stay. I expected it to be open so I could just check in and go upstairs to eat. The front desk said they were not enough people to staff the kitchen. That’s why it was closed. I wound up driving 10 minutes away for a mediocre meal. I have eaten at the Placery in other Hyatt and it was excellent, so I was disappointed that this one did not have an opened restaurant.
Justin
Hotel was dirty. Our bed sheets were nasty & and room was very unclean. It was also way overpriced and they over charge for parking. Also, we had dinner charges on our hill and never ate there.
ramineh
Our reservation got canceled Friday at 4:59
Very disappointing
I am a Hilton honor member and stayed at Hilton several time
Very disappointing
I am a Hilton honor member and stayed at Hilton several time
Jane
Very nice room with a sitting area, desk, dressing area, fridge, mostly accessible bathroom, comfy bed. Would definitely stay again.
Aaron
Everything good
MARCIA
Rooms are large and clean. Staff are very friendly and courteous. We were there for 4 nights. Did not know in advance they only clean room after 4 nights and do not service ice rooms during that time unless requested (towels, trash).
David
Ok but below what I expected from a Hyatt property. Served its purpose
Melissa
Excellent bar and service!
Khadijah
Staff was very nice and helpful. My room was clean
Lauren
I always love to stay at any Hyatt, the cleanliness, professionalism and comfort is always unmatched!
Jessica m
Great room! Friendly customer service.
Terieka
Yes
Sameer
$9 parking for a remote place that has a huuuuge parking lot is wild work. I would understand if we were in the middle of a city downtown but in the middle of the woods is crazy.
Benjamin
Nice rooms and staff
Lori
Yes
Shamira
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Shamira
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Shamira
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Shamira
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Jacqueline
Check in very warm & personalble. Room clean & amenities excellent
Aimee
Room was setup nicely and very clean. Every staff member was kind and answered any questions we had. Parking was easy and plentiful. Breakfast was good also.
The one issue was that the kitchen wasnt open due to it being christmas day, but understandable due to low occupancy.
The one issue was that the kitchen wasnt open due to it being christmas day, but understandable due to low occupancy.
Andres Felipe
The place is a bit old. Even so, the staff were very helpful and willing to assist. We had some issues with dust in the room, but the staff handled the situation promptly and changed our room to make us more comfortable
Mohamed
Good
Vicente
Really good
Kevin
Room was very nice. Very clean and the bed very comfortable. The shower had great pressure and temp.
Kenneth
Hvac unit made terrible noise all night, couldn't sleep
Jarmy
Good
Patricia
Terrific stay with clean rooms and delicious breakfast.
However the Expedia price did not match Hyatts charge.
However the Expedia price did not match Hyatts charge.
Susan
Enjoy my stay here! Beds are comfy and my business venue is right across the street!
Location & surroundings
Hyatt Place Richmond/Arboretum
201 Arboretum Place, Richmond, United States
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Hyatt Place Richmond/Arboretum
51 hotel photos
