Citadines Toison d Or

Belgium , Brussels
BRUXELLES, Avenue De La Toison D'Or, 61-63
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100 reviews shown

10/10

Exceptional

07 Mar 2026

Melinda

The room was very clean and the kitchenette was well equipped. The reception area is very nice, and the staff were kind and helpful. The hotel’s location is close to the metro station and a fairly short walk to the old central area of Brussels. The grocery store was right around the corner, and very handy. All in all, it is a great hotel.

Partner

10/10

Exceptional

09 Feb 2026

Alanna

Great stay here, very close to Louisa metro station. Super comfy bed, good amenities and decent shower.

It’s not the most modern or well looked after room but it did the job! The staff were super friendly and when we arrived at 10.45am we could check in, result!

It was super easy to jump on the metro to go more central so definitely worth the slightly cheaper price tag as it’s just slightly further out.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Kashiku

Every thing was perfect just the tv didn’t have YouTube or Netflix for people to connect plus to connect to Bluetooth was very hard yeah

Friends_and_family Family

8/10

Excellent

10 Nov 2025

Kashiku

Everything was on point bravo the staffs were so kind to us

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Karl

Clean, easy to find, well situated property short walk from amenities and town centre. We’ve not booked a room with a fridge/kitchenette before and it was a revelation! Staff friendly snd spoke perfect English.

2/10

Poor

29 Sep 2025

James

Construction and a total disaster.

The pictures online do not reflect this hotel for a second! A receptionist who had no interest in us. I had to inform him we had breakfast included and his answer was yes you do, after checking, then told me it was on the right. The room was set for a twin, I returned and asked for a king, no, that is the last apartment I have and housekeeping is closed. In essence, not my problem and get on with it. I had to ask for the hotel WiFi, which is weak and you cannot work from the apartment. A location for dinner, yes, outside, right and right. That is the recommendation? As for the condition of the room, broken wood, missing skirting, sharp edges on the wardrobe doors, mould in the shower grouting and of course to top that all off, CONSTRUCTION outside the window! Completely completely unnacceptable. We arrived at 9pm and I had my family check-out the next day, because I was not prepared to have my family stay for the full length of our booking in that condition.

Business Family

10/10

Exceptional

22 Sep 2025

Ashley

Staff were great, very friendly and helpful

Business

8/10

Excellent

14 Sep 2025

Mike

Parking was a challenge, very narrow entry difficult to navigate with larger vehicles. Very friendly and knowledgeable staff

10/10

Exceptional

03 Sep 2025

veronique

Excellent service and people.

Business

8/10

Excellent

31 Aug 2025

Lorence

Good value for money overall: good location.

Leisure Self

8/10

Excellent

30 Aug 2025

Leigh

Stay at Brussels

The hotel lobby had been recently renovated so when you walked in the place was stunning. The rooms on the other hand are a bit dated. Clean and fine for staying in but nothing fancy. Staff were fantastic and super helpful. There is a great supermarket just 30 seconds away and a few nice restaurants for breakfast/tea. The location is at the top of the Brussels city hill walking into the centre takes about 20-25 mins stroll down hill but the return is a little bit of a slog uphill so be prepared, nothing too hard but noteworthy. Local tram and underground stations very close 2-3 min walk. Overall good place, good price

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Rutwa

We had a wonderful stay at this place. We were traveling as a family and this place was perfect. We had a two story room which gave us enough room to spread out.
Room was clean, and so was the bathroom. There was a grocery store very nearby to get few items of daily use.
They had few dishes and an everything you need in a kitchen which was perfect to heat and eat our leftovers. The town center was close by and we found it was nice to walk back to the hotel after a heavy dinner.
Great place if you are looking to stay as a family.

Leisure

6/10

Pleasant

21 Aug 2025

Chang Wei

Poor quality ..

Leisure Family

4/10

Poor

26 Jul 2025

Alex

Ok not great

The downstairs lobby was nice and location was good but the rooms were old and dated and didn’t feel clean. The bathroom shower was very small

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Abigail

Very nice hotel and cute room, staff helpful and welcoming, excited to stay again in a few days.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Midori

I like the area. They used to have free coffee and water. not any longer.

4/10

Poor

27 Jun 2025

Lynn

The room we had was suppose to be a one bedroom with a sitting area side by side as shown in the picture. This was clearly photoshopped. When we arrived, the sitting room was on the main floor but the bedroom and the bathroom were on a second floor with very narrow steps. This meant that you had to take your luggage up these steps. We had one member of our party not to be able to climb steps. So that meant they could not sleep in a bed nor use the bathroom upstairs. Imagine taking a kitchen sink bath. Not happy about this when not fully disclosed!!! The front staff was rude. One lady was great at giving the stink eye when you asked her for anything. We really did try to not interact with the staff. Also, if you want AC, don’t stay here.

Leisure Family

6/10

Pleasant

10 Jun 2025

shanen

Doors didn’t lock properly, no air conditioning, doors couldn’t close, dirty amenities(towels were not clean), bathroom vent didn’t work

Leisure Friends

8/10

Excellent

21 May 2025

jose antonio

The attention was very cordial, the room was very clean and complete with everything necessary for a confirmable stay. I would surely choose it again.

Partner

4/10

Poor

13 May 2025

Manon

They never offer to help. Anything we asked: \"i do not know, it's not sure, there is none (false statement). Hotel that needs a lot of care. The crew needs to learn how to smile and welcome travellers. Mind you, we arrived on a Sunday obviously to be checked in by someone who does like to work on weekend. The worst Citadines ever!

4/10

Poor

10 May 2025

Verified traveler

The rooms have no AC. We needed to have the windows open at night to have a comfortable sleeping temperature, but noise on the busy street below us, we were on the 6 floor, was incredible. Constant sirens yelling, motorbikes racing and night work on the underpass. Hard to sleep. Can not recommend this property. Wonder how hot the rooms will be in the summer.

Business Family

8/10

Excellent

26 Apr 2025

April

Great place to stay. Very comfortable and convenient.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2025

INGRID

Highly recommended! :)

6/10

Pleasant

03 Apr 2025

Harleen

The property is in a good location and clean. However, no complimentary tea/coffee was offered in the rooms and no water bottles either. This is usually offered everywhere I’ve stayed before.

There is no air con in the room either which I felt was really needed at night.

The bath/shower products offered in the room had a very strong, unpleasant smell which may not be up to everyone’s liking.

Leisure Family

8/10

Excellent

13 Mar 2025

Mya

Central location, staff were friendly, lots nearby and easy to travel via metro

8/10

Excellent

27 Feb 2025

David

We needed a kitchenette to get the most out of our vacation (some home cooking!) and this place delivered. Brussels itself was the least charming city we experienced, that was the main issue with this hotel. Little dead flys on the windowsill were kind of disgusting, but these things happen. The kitchen worked and that's all were really wanted. (I now remember there was a shooting outside a Brussels metro the day we arrived)

Leisure Family

6/10

Pleasant

30 Jan 2025

Edgar

In general everything went well. Only problem is that I woke up with a lot of marks all over my body, like bed bug bites

Leisure Partner

10/10

Exceptional

26 Jan 2025

Joseph

Très bon service

10/10

Exceptional

13 Jan 2025

Mathilde

Ravie de mon séjour ! Accueil parfait, grand studio bien décoré avec éclairage chaleureux et bien équipé pour cuisiner, se détendre et travailler. Super literie. Bonne localisation au cœur du quartier Louise (restaurants, magasins, commerces walking distance trams/métro juste à côté). Rapport qualité prix absolument parfait !

Business Self

4/10

Poor

10 Jan 2025

Jake

Quite overpriced for an odd apartment in poor conditions conaidering the area wasn't so great.

Leisure Family

6/10

Pleasant

04 Jan 2025

Emily

Pros- good location for the Metro. Great for travelling around Brussels but also only three stops from Gare du Midi if you're travelling further afield.
There's a little shop just around the corner for anything you might need.
If you don't want to take the Metro, there are certainly places nearby within walking distance.
Coffee machine in the lobby (no tea and coffee making facilities in the room) was great if you wanted something to take with you.
Front desk staff seemed friendly and helpful.
Working lift was handy with suitcases.
Our room had everything we needed to prepare meals and was a good size.

Cons:
The deadlock on the door didn't work so we had to wedge a chair between the door and the toilet door. This may be an issue for solo female travellers.
The safe in the room didn't work so we needed to find a solution to protect valuable items.
The apartment is in need of a refresh as paint is scuffed and peeling and some of the furniture has been damaged.
Someone had been sick in the corridor outside the loft and it had been there for a couple of days before we left.
The area around the hotel might be unsuitable for solo female travellers at night as I was briefly followed by a man who only stopped when he saw I was with my male partner.

Leisure Partner

8/10

Excellent

31 Dec 2024

Anthony

The property was within walking distance of the Great Place and a lot of good eateries. Also, right across the street is the big ferris wheel, which gave us an amazing view of the city at night.

Leisure Family

6/10

Pleasant

22 Dec 2024

Georgina

Average

Rooms are very basic and if you are at the front of the hotel expect a very noisy road!!

Friends_and_family Family

6/10

Pleasant

16 Nov 2024

Natalie

Good all rounder

Really easy to check in. The amenities available in your room are limited and you have to go downstairs to get a hot drink. It’s in a good location for a supermarket and places to eat out.

Business Self

4/10

Poor

11 Nov 2024

Kaoru

Hole in door.

Business Partner

8/10

Excellent

20 Oct 2024

Hector

Great staff and facilites

Leisure Family

8/10

Excellent

14 Oct 2024

Verified traveler

Great location but bad facilities

Overall was great especially the location is perfect, 3 minutes walk from subway, tram station BUT didn’t provide enough amenities and the door lock is broken

Self

8/10

Excellent

14 Oct 2024

Phil

Hotel was good enough if at a competitive price, it’s clearly a converted office block so room sizes were good, layout of room was a bit strange but ok, finishes were missing in several places and starting to look tired. Someone attempted to break into car overnight outside the hotel as it is fairly quiet late at night

Business

8/10

Excellent

06 Oct 2024

Edward

Everything was fine, except the bathroom.
The bathtub is very dangerous to use. It is deep and slippery inside. I am surprised that nobody got injury yet.

Leisure Family

6/10

Pleasant

07 Sep 2024

Kimberly

Clean hotel with a kitchen in the room. It was a very uncomfortable stay due to no air conditioning and no cleaning of the room. Rooms are only cleaned weekly. The staff was helpful and friendly and enjoyed the coffee and water in the lobby

Partner

10/10

Exceptional

30 Aug 2024

Alice

Nice neighborhood.

Business_and_leisure Self

10/10

Exceptional

27 Aug 2024

Tony

A very nice hotel which is in the heart of it

Very friendly staff who were on hand to help with anything. The Belgian waffle maker at breakfast was an added touch of fun :)

The room was clean with comfortable beds. The location is brilliant in that it's a 3 mins walk from a metro station which takes you anywhere you'd like to go. There's trams and buses too. You can also walk to Midi station in about 25 mins, but with 2 young children in tow we gave that option a miss.

Friends_and_family Family

10/10

Exceptional

24 Aug 2024

Jennifer

Loved the hotel, great location. The free coffee in the lobby was a lovely touch. The kitchen was well stocked though no kettle in our room as per listing but this wasnt a huge inconvenience for us. The room was hot did not have air conditioning however, we opened windows and this was fine. Would recommend this hotel.

Friends_and_family Family

10/10

Exceptional

20 Aug 2024

andy

Super

Leisure Family

8/10

Excellent

07 Aug 2024

Timothy

Good place to stay in Brussels about 20 mins walk from Midi station and also on metro. Property was clean and well equipped with friendly staff. The only significant issue was the noise from cars outside.

Leisure Family

10/10

Exceptional

01 Aug 2024

Olivia

Nice location as it’s walking distance to the tourist spots. Metro station is a couple of steps away, we took the metro to go to l’Atomium. Reception is very nice and helpful. Unit is very clean and very spacious. A couple of steps to the grocery store and many restaurants around the area. There ‘s no air conditioning though so it gets too hot in the summer and it’s a little hard to sleep at night when it’s hot.

Leisure Family

10/10

Exceptional

27 Jul 2024

Sabrina

Rooms were good space and clean. Would stay again.

Leisure Family

10/10

Exceptional

11 Jul 2024

Judith

Perfect place for vacation

Good location, clean apartment with kitchen, plates, glasses.

Friends_and_family Family

10/10

Exceptional

10 Jul 2024

Sandra

Very quiet

Leisure Family_with_children

8/10

Excellent

08 Jul 2024

Johnny

Property is close to a lot of amenities and restaurants

6/10

Pleasant

27 Jun 2024

Bailey

We had a bar directly under our window which was obviously very noisy. There was also a loud argument outside said bar at 4am one morning.

The lock on our door didn’t work, which lead us to put a chair against the front door every night.

Other than this, it was really nice, there was a full kitchen in the room with all the utensils (knives, spatulas and such), a good fridge, dish washer and hob.
The bed was nice and if we wasn’t over a bar, the back door and Juliet balcony would’ve been nice.
When the first enter the hotel, there’s a station for free filtered water to refill your bottle and free coffee!
It’s 2 minutes from Louise/Louiza station which was handy but wasn’t needed as it’s walking distance to the main square.

Leisure Partner

6/10

Pleasant

27 Jun 2024

Gaurav

The location was good and very close to public transport. The property condition is poor for the price you pay. The bathroom had mold and the furniture was dirty and worn. There were chairs in the room i would refuse to sit on.
Staff were friendly and helpful.

Leisure Family

10/10

Exceptional

25 Jun 2024

Christina

You have to sign up as a reward member to get early check in, which was really easy and we got into the room at 8 am. Free coffee and water bottle filler in the lobby. One bedroom suite pull out couch is two twins. Kitchen has everything you need. Huge soaking tub, great water temp and pressure

Leisure Friends

6/10

Pleasant

24 Jun 2024

Sjoerd

Spacious enough room (studio), but beds very firm...

10/10

Exceptional

12 Jun 2024

Alexander

Great central location to the Louise tram and Metro Stop, making it convenient to travel throughout the City. A few sketchy areas immediately nearby to avoid at night (during the day there were plenty of people around and it was fine). Nice being here in June when sun sets around 10.
Apartment was as expected, but bed was little lumpy and just needed getting used to.
Staff was very helpful with directions to nearby essentials. Grocery store is just around the corner on the same block. Would stay there again.

Leisure Partner

8/10

Excellent

11 Jun 2024

Srijani

Travelled with kids & a good place to stay with spacious rooms and kitchenette. Walking distance to grocery, restaurants & transit. Overall good and will come back.

Business_and_leisure Family_with_children

6/10

Pleasant

05 Jun 2024

It can be better

The hotel looks good, nice design at reception area. Receptionists were OK but could be better in communication and advising quests, not very friendly.
The sofa bed was not comfortable to sleep on, we had a terrible sleep.
Cleaning was good except in the kitchen were the dishwasher was smelly and dirty.
Hotel is placed in a very good area, close to Metro station, 20 minutes away from city centre on walking distance.

Friends_and_family Family

6/10

Pleasant

30 May 2024

Shillana

There was a lot of street noise, so if that is bothersome to you then this place might not work. It was perfectly located for transportation and sights! The beds were clean and comfy, but we could have done without the black mold on the shower ceiling. The person who checked us in was a bit surly as well, but everyone else at the hotel was lovely!

Leisure Family

6/10

Pleasant

21 May 2024

Mini

Room doesn’t look like the picture. It more like a motel 6.

Leisure Self

6/10

Pleasant

18 May 2024

Roger

Rooms needed a little tlc, super noisy area. Constant sirens

10/10

Exceptional

08 May 2024

Adrian

Free tea and coffee

Leisure Friends

8/10

Excellent

07 May 2024

Aleksandra

Very nice lobby

8/10

Excellent

25 Apr 2024

Sheri

The lobby & breakfast area were beautiful and the hotel was close to transit. We liked the room and the kitchenette, and the choice machine in the lobby made nice coffees. Close to a little grocery store & restaurants too.

We weren't given any information about breakfast so had to ask later. It was quite noisy, and a fire alarm went off in the evening. We went down to the lobby where many had gathered but there was no information announced. After a few minutes we overheard that it was a false alarm (someone was cooking & burnt their food) so we had to ask a staff for clarification.

Leisure Friends

10/10

Exceptional

20 Apr 2024

David

Very good location for shopping in the Louise station area. Staff was friendly and responsive to requests for help when the heater needed repair. Highly recommended

Leisure Family

10/10

Exceptional

07 Apr 2024

Sanjay

Room was spacious and very well maintained.

Leisure

4/10

Poor

04 Feb 2024

Adam

Very poor experience - avoid!

While this place is well located and has good restaurants nearby it wasn’t a nice place to stay. The drain in the bath was blocked so water from the shower collected in the tub. We brought this to the attention of staff each day of our 3 night stay. We were told that they would send someone but never did. This resulted in us needing to step into the dirty water in the bath to have a shower. Not acceptable. The lobby was under construction but there was no mention of this. It also meant the lift didn’t go to the entrance. Also, the heating was always on which made the room very uncomfortable. We had to sleep with the window completely open. We booked a double room but the bed was just two singles pushed together. You might expect this level of unbothered from a discount budget hotel, but this stay wasn’t cheap. Overall, very disappointing stay made worse by a complete lack of communication from staff and no solutions offered.

Partner

8/10

Excellent

15 Jan 2024

GABRIELA WENDOLYN

Great location

The place is being remodeled, therefore the lifts were not working properly and we had to use the stairs, but the room was perfect.
Great location and comfortable.

Partner

8/10

Excellent

13 Jan 2024

Jane

Great place to stay, handy to the metro and shops. Rooms were an excellent size. There were 4 adults staying and we didn't feel cramped. The entrance was being renovated so the lifts didn't always do what we wanted, but that didn't really hinder us and should be completed in a timely manner. Good sized kitchen. Would stay again.

Leisure Family

4/10

Poor

04 Jan 2024

Mohamed

Brussels stay

Place was smelly, Pictures doesn't at all match the place, beds weren't comfortable, the sofa bed was in a very bad shape.

Friends_and_family Family

10/10

Exceptional

02 Jan 2024

Excellent location and facilities

Excellent location for uptown restaurants and close to metro hub for getting anywhere quickly. Surprised to have no room housekeeping for all our five day stay, would have been nice not to have to ask for toilet rolls! But though basic the room had everything we needed and despite some building works all worked well. Staff was helpful. Altogether good stay.

Partner

4/10

Poor

31 Dec 2023

Damon

The hotel is going through renovations. No one mentioned it. Lifts don’t work properly due to the construction.

8/10

Excellent

15 Sep 2023

Daniel

A comfortable stay with a kitchen. Extra pillows were great. Comfortable bed. Grocery store close by. The room was very hot and was greatful there was a fan available to use from house keeping. There is no air con in the apartment. There is black on the ceiling of our bathroom (above shower) , likely do to lack of ventilation.

Leisure Partner

10/10

Exceptional

31 Aug 2023

Neepa

Location was amazing. Front desk service was very helpful. Excellent customer care. Room accommodated all requirements and more! Very modern and clean. Would recommend more shampoo 2 in 1 body wash as bottle was less than half full and not topped up during one week stay. Apart from that minor,I rate this stay as amazing. Safe and local to all amenities. Will definitely be coming back next time for the Christmas markets. Make sure you book this apartment-hotel!! It will not disappoint.

Leisure Family

8/10

Excellent

19 Jul 2023

Eshag

I did like the parking gate.

10/10

Exceptional

09 Jul 2023

martin

Comfortable

Very comfortable stay. Good aircon. Good location close to the river and centre

Friends_and_family Family

8/10

Excellent

26 Jun 2023

Rukmini

nice location

Leisure Family

10/10

Exceptional

15 May 2023

Denise

Excellent place to stay in Brussels close to the subway and shopping area. Excellent, good service! I highly recommend this Aparthotel!

Business_and_leisure Self

8/10

Excellent

19 Apr 2023

Gillian

We were looking for a hotel reasonably central in Brussels which also offered parking. This fitted the bill perfectly, very close to Avenue Louise and just a few minutes walk to Grand Place. The room was a great size and well equipped and the staff were very helpful. There was onsite parking for a fee which was really helpful, but be warned, the access is quite tight so would be tricky for a large car.

Leisure Partner

10/10

Exceptional

27 Mar 2023

Lauren

Room was comfortable, liked that the toilet was separate from the shower and away from the bedroom. I just wish check in was earlier and towels were changed more often.

10/10

Exceptional

23 Jan 2023

Nzola

I'm so happy for hotel very nice ☺

Friends_and_family Family

8/10

Excellent

18 Jan 2023

Arthur Jr

Hallway outside was dirty, had spots of moulds especially the shower as extractors not efficient.

Leisure Family

10/10

Exceptional

10 Jan 2023

Simon

Great kitchen facilities in the room. Large wall-mounted TV with many channel options.

Leisure Self

8/10

Excellent

10 Dec 2022

Manu

Big shout out to Marie from reception, she is by far the nicest and friendliest hotel receptionist I ever met!!

Business Self

10/10

Exceptional

14 Oct 2022

Patrick

Great restaurants and bakeries a stones throw away, and walking distance from a lot of the main attractions in Brussels, as well as Brussels-South train station. The room was clean and has a nice kitchenette if you need it, as well. Moreover, the staff was friendly and helpful.

Leisure Self

10/10

Exceptional

25 Sep 2022

Hector

Staff is super helpful and nice, property is steps away from a metro station so that helps a lot, really close to nice shops

Leisure Friends

8/10

Excellent

20 Aug 2022

Egbe Agbor

Standard aparthotel though.
No AC so one needs to be conscious of that during summer. Room cleaning is not daily. Its once a week for long stays. We stayed 4 nights without cleaning. Just be aware of that. I also think the corridor caroets will do with some change.

Leisure

10/10

Exceptional

30 Jul 2022

Katie

Lovely friendly staff. Short walk to Metro & Trams idea area to stay

Leisure Family_with_children

10/10

Exceptional

26 Jul 2021

Verified traveler

Wonderful experience at Citadines Toison D’or Brussels.
Very clean studio, high quality of service, excellent property and location. Definitely the place to stay for a short or long stay!!!

Business_and_leisure Self

8/10

Excellent

24 Sep 2020

Olivier

ery nice stay

Perfect stay for 1 week. 1 bad point I want to mention is the airco. No airco in the rooms and the temperature was so high. And you can't leave the window open since it is very noisy outside. But beside that everything was perfect. Thank you

Partner

8/10

Excellent

29 Feb 2020

Verified traveler

Location was perfect, walking distance from the city centre

Friends_and_family Friends

6/10

Pleasant

27 Jan 2020

Verified traveler

I liked the location. I really didn't like the hygeine and the layout of the room.

Leisure Family

6/10

Pleasant

25 Jan 2020

Antoon

Have been there many times but no attention to detail. Bathroom fixtures becoming detached from the wall and only requiring a few turns of a screw driver or little DIY. Hangers in cupboard were left exactly how the precious guest had left themselves turned, twisted, all mixed up. There used to be a minimum Coffee and tea making supplies in the room and a proper bean to cup in the lobby, but that’s all gone! Staff were friendly and helpful, but it’s kept to a strict minimum since there never was more than one at the desk but more heard chatting in the back office, unless they were only passing by?

Friends_and_family Family

10/10

Exceptional

21 Jan 2020

Chih-Hsing

Good for family

Clean and spacious apartment with a good location.

Friends_and_family Family

4/10

Poor

20 Jan 2020

Location and amenities were nice but it is a well worn hotel overdue for a renovation. The staff were very friendly and helpful. There is also a lot of noise all night. We were on the second floor and could here people in the hallway and outside on the street all night. Could use some soundproofing in the renovation that is also needed.

Business_and_leisure Partner

8/10

Excellent

13 Jan 2020

Jonathan

City break stay

Very centally located and clean appartment . Bed wasnt the most comfortable but at 6'2\" I might have been too big for the bed provided. Overall, friendly staff with clean rooms and about 20 mins walk to the grand place ....perfect for a city break in Brussels

Partner

8/10

Excellent

13 Jan 2020

Alex

Nice and modern hotel

Location was very good, close to bus stations and tram stations (but not too far to walk into town). My room mostly clean however the bathroom was a little grimy in certain places and the lamps and tables had lots of hairs on them (almost like beard trimmings). Nothing I couldn't live with because the room itself was very nice!
Service was good and attentive, however my key card for my room didn't work a few times and I had to go to reception to get it changed (nothing too bad) and also I booked a taxi via the hotel to take me to the train station. The taxi never came and the hotel just asked me \"well you can take the metro?\" \"why do you want a taxi?\" I don't understand why the questions are relevant, I can appreciate that the taxi not coming wasn't the fault of the hotel though. By the time they offered to call me a new taxi it would've been too late, so I missed my train, unfortunately.
It's honestly not the worst thing in the world, and it doesn't change my mind of the hotel, it was a lovely place, with a great location for a nice price. Just book a taxi yourself!

Self

8/10

Excellent

08 Jan 2020

Verified traveler

Although rooms were clean, the cleaning person comes every 3 days. So the visitor has to take out the garbage and keep his room tidy on his own. Except this fact it is an OK place to stay given the fact that it is strategically located.

Leisure Partner

8/10

Excellent

03 Dec 2019

Verified traveler

Lovely little hotel in lovely little posh area, felt very safe there. VERY comfy beds. Downsides: Found few hairs on bed and bath 😕, otherwise very clean. Plus you can hear lift going up and down quite lot.
Would def come back again.

Leisure Family

8/10

Excellent

15 Nov 2019

carlos

Good location, good bed, big room, well equiped, a little but too basic but well priced and convenient

Business

10/10

Exceptional

18 Oct 2019

Peter

Modern, Clean, Good Location, The food store and right behind the comer!