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Condo In Ocean Front Hotel Resort

Cancun (and vicinity) · Mexico

Blvd Kukulcan Zona Hotelera Km 12 5View location

7.8/10Very good207 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.4/108.4
Condition8.0/108.0
Neighborhood9.4/109.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Condo In Ocean Front Hotel Resort

Located in Cancun (Zona Hotelera), Condo in Ocean Front Hotel resort is a 4-minute walk from Cancun Interactive Aquarium and 7 minutes by foot from La Isla Shopping Mall. This beach hotel is 3. 4 mi (5. 4 km) from Aquaworld and 5. 2 mi (8.

4 km) from El Rey Ruins. Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a complimentary water park and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite. Satisfy your appetite at one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge.

Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.

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Conveniences include safes and desks, and housekeeping is provided on request.

Located in Cancun (Zona Hotelera), Condo in Ocean Front Resort is within a 5-minute walk of La Isla Shopping Mall and within 5 minutes by car from Aquaworld. This beach hotel is 4.8 mi (7.8 km) from Delfines Beach and 5.2 mi (8.4 km) from El Rey Archaeological Zone.

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and electric kettles, and housekeeping is provided on request.

Featured amenities include express check-out and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Popular amenities

Parking available
Airport transfers
Concierge
Gym
Entertainment
Beach services
Non-smoking
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Noise-free rooms not guaranteed No front desk Events/parties not allowed Private host property Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cleaning fee: USD 55 per accommodation, per stay
    • A damage deposit of USD 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools. Guests must contact this property at least 72 hours prior to arrival to pay the listed damage deposit and resort fees.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit/debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 002-005-003297/2026, 002-005-003301/2026, 002-005-003313/2026, 002-005-003299/2026, 002-005-003295/2026, 002-005-001165/2026, 002-005-003300/2026, 002-005-003298/2026, 002-005-003314/2026, 002-005-003315/2026, 002-005-003296/2026, 002-005-003302/2026
  • Minimal age
    21
  • Optional fees
    • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 7)
    • Housekeeping fee: USD 55 per day; may vary based on length of stay and unit size
    • Facilities fee: USD 11.60 per person, per night and includes use of: swimming pool; water park

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Nichupté Lagoon 0.2 km / 0.1 mi
La Isla Shopping Mall 0.3 km / 0.2 mi
El Sol de Cancun 0.4 km / 0.2 mi
Yamil Lu'um Archaeological Zone 0.7 km / 0.4 mi
Isla Dorada 0.8 km / 0.5 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 0.8 km / 0.5 mi
Kukulcan Plaza Shopping Mall 1.2 km / 0.7 mi
Hotel Zone Beaches 1.2 km / 0.8 mi
Marlin Beach 1.3 km / 0.8 mi
Luxury Avenue Shopping Mall 1.3 km / 0.8 mi
Ballenas Beach 2.4 km / 1.5 mi
Chac Mool Beach 2.6 km / 1.6 mi
Forum By The Sea Mall 3 km / 1.9 mi
Cancun Convention Center 3.1 km / 2 mi
Forum Beach 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • hotel
  • 24-hour reception
  • Wi-fi
  • Babysitting service
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Bar
  • Restaurant: 3
  • Outdoor freshwater pool: 3
Show 5 more facilities & services
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT LAGOON VIEWAPARTMENT • LAGOON VIEWAPT.VL

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    APARTMENT LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIUM BEACH FRONTQUADRUPLE • PREMIUM BEACH FRONTQUA.BF-PI

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    QUADRUPLE PREMIUM BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PREMIUM BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BF-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BEACH FRONTQUADRUPLE • BEACH FRONTQUA.BF

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    QUADRUPLE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE KING BEDQUADRUPLE • DELUXE KING BEDQUA.DX-KG

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    QUADRUPLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE SEA VIEWAPARTMENT • DELUXE SEA VIEWAPT.DX-VM

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    APARTMENT DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT BEACH FRONTAPARTMENT • BEACH FRONTAPT.BF

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    APARTMENT BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXE BEACH FRONTAPARTMENT • DELUXE BEACH FRONTAPT.BF-DX

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    APARTMENT DELUXE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BF-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT BEACH FRONT TWO BEDROOMSAPARTMENT • BEACH FRONT TWO BEDROOMSAPT.B2-BF

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    APARTMENT BEACH FRONT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    BEACH FRONT TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE BEACH FRONTQUADRUPLE • DELUXE BEACH FRONTQUA.BF-DX

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    QUADRUPLE DELUXE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BF-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SEA VIEWAPARTMENT • SEA VIEWAPT.VM

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    APARTMENT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PARTIAL OCEAN VIEW TWO BEDROOMSAPARTMENT • PARTIAL OCEAN VIEW TWO BEDROOMSAPT.B2-PO

    Photos are not available for this room type.

    Condo In Ocean Front Hotel Resort

    APARTMENT PARTIAL OCEAN VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PARTIAL OCEAN VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-PO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Condo In Ocean Front Hotel Resort

7.8
Very good
207 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.0 /10
Neighborhood
9.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
03 Jul 2026
Catherine
Le loyer était propre, suffisamment de serviettes et de places a dormir pour notre famille de 7. Nous avons bien apprécié notre séjour et le proprio était facilement rejoignable via Whatsapp. Je recommande !
Family
10/10
Exceptional
18 Jun 2026
Debora
NICE , QUIET BEAUTIFUL!
Partner
4/10
Poor
12 Jun 2026
Ramces
The room it’s wasn’t clean at all they just left 2 1/2 rolls of toilet paper for a condo of 8 people you have to pay extra for clean towels the kitchen looks to old for what you pay
Family_with_children
10/10
Exceptional
25 Apr 2026
guy
Good place
8/10
Excellent
28 Mar 2026
SAKISI
The resort was clean, we loved it.
Family_with_children
10/10
Exceptional
25 Mar 2026
Emily
We really enjoyed staying in the Condo that was part of a resort. I feel like we got the best of both worlds. We had the space of a condo (including a separate sleeping area/bedroom, living space, dining table and kitchenette) with some of the perks of a resort (you can pay a daily resort fee and have some of the advantages of being at a resort) - like access to the property’s pools - and most importantly access to the beautiful beach right on the Caribbean! I don’t think all rooms feature this, but our room happened to have a terrace with a hot tub and 2 lounge chairs for getting some extra sun. The property is also very conveniently located to a shopping area that is just across the street which has restaurants to accomodate a variety of tastes and budgets, as well as a wide range of stores to shop at. Our hosts were quick to respond with any questions we had. We really enjoyed our stay at the Condo!
Family
4/10
Poor
15 Mar 2026
XIAOJIN
No fan in bathroom. You can not control the temperature in bedroom when it’s too cold.
Family
8/10
Excellent
10 Mar 2026
RICHARD
The whole property was beautiful except the room that we stayed at ,the owner is using expedia to get customers.And not taking care of the apartment properly. A lot of stuff broken in the rooms and not cared for.
Family_with_children
10/10
Exceptional
24 Feb 2026
Cuong
Very good
6/10
Pleasant
09 Jan 2026
Cary
Dirty.
Leisure Family_with_children
10/10
Exceptional
06 Jan 2026
Erick
Over all great experience. As we did not get all inclusive for this condo in the resort, it’s definitely worth it if you’re going to Cancun to explore and do activities and not stay at the resort 24/7. Spacious room and very clean.
Leisure Family
8/10
Excellent
04 Jan 2026
Beverley
The hosts were amazing. Communication was excellent. We had the King size bed room, the bed was comfortable. The bathroom had a nice hot shower. The room was clean and functional, perfect for a short stay.
Leisure Partner
8/10
Excellent
01 Jan 2026
Muhammad
Room was fine-“, washroom needs upgrade but overall it was good
Leisure Family
10/10
Exceptional
28 Dec 2025
Jesus A
No balcony no kitchen
Leisure Family
10/10
Exceptional
10 Dec 2025
Cheryrill
The room is clean and organized.

The check in and out was easy, the instructions are clear.

The resort access is not included in the fee that shows when you booked there was an additional $10 usd per night per person. That should be included in the fee shown in the booking site, so that the client won’t be surprised that there will be an additional fee on top of the booked amount.

There is no food included, but there is an options of an all day pass buffet in the hotel amount to $1500 mxn pesos, or you’ll go outside to have meals. We ate outside which is in the mall across the tower and bring extras for breakfast, that is why it would be more better if the hosts provided a microwave to warm up some foods.

Overall, our stay was great and comfortable. If we will plan to come back we will be booking this place again
Leisure Family
10/10
Exceptional
18 Nov 2025
Jinman
.
Friends_and_family Family
8/10
Excellent
02 Nov 2025
Juana
Good
6/10
Pleasant
03 Sep 2025
Verified traveler

Just ok

This owner has several rooms for rent at this property, so your stay will depend on which room you get. Based on reviews, some are in better condition than others. We stayed in 1212, a two room unit, with a family of 7, and it was spacious enough and served our needs, barely. Room itself is not in great condition. The bathroom had a leak that made it constantly wet and swampy. Had to use our provided beach towels to mop up during the week, and would've had to pay to get replacements. Same with normal towels or toilet paper, we were provided with what they deemed was just enough and any more would have cost. Lots of nickel and dime-ing. Luckily we were out a lot so the toilet paper lasted. We used the same towels all week, which was fine except that it was too humid for them to ever hang dry. The beds were ok, but only full size (can't remember what the description says), and the sleeper sofas were literally just the pads off of a futon. The kitchen had just enough supplies, we were able to cook a meal. AC worked well. We had to pay the resort fee on to of the rental price, so we were able to use the resort's pools and public areas, just not the restaurants at all (there is no pay per meal option), and we did feel like second class citizens. Not that the staff weren't kind, but there was only so much they could do for us. We had to wear special wristbands identifying us as Airbnb guests rather than actual resort guests. Beach unusable (sargassum) but location was great.
Friends_and_family Family
6/10
Pleasant
16 Aug 2025
adlai
For some reason it was very hard to complete the paperwork with the agent for the condo. The room was VERY musty. My enviroment fee for a thee day say was 3x higher wthan it was at a different hotel where I stayed four days. I have no idea what's going on there. The proper name of the hotel and its address are not given before you book. Strange. You can do better elsewhere ... which I did at my second hotel. There are a lot of very negative reviews. I give it a C- ... but not a failing grade. Nice mall directly across the street.
2/10
Poor
14 Jul 2025
Betty
UNSAFE!! Wish I could WARN others! Someone was in our room when we were snorkeling. There is NO chain, bolt, or any keyed lock on the door. We had to use a chair under the doorknob!There are bare wires above and below our granddaughters beds as well as behind our nightstand. Worried about fire the entire 10 days! FILTHY! Tub was disgusting, didn’t even want to poop in the toilet! Had to stand on towels IN the tub to avoid mold. Horrible, unsafe and management lies to you. MANY pics, but site only allows 5 to 8
Leisure Family
2/10
Poor
10 Jul 2025
Betty
The ONLY good thing was the air-conditioning worked. This place is poorly maintained, filthy and, most of all unsafe! The reviews were 8 of 10 on Expedia when we booked. I wouldn't give it a 1!! Bare, exposed wires above our granddaughters bed and behind the nightstand by our bed. Someone came in our room when we weren't there, forcing us to put tape on the door, so we could tell if the room was entered again while we were gone. There wasn't even a way to secure the room while inside. We had to put a chair under the door. Horrible accommodations. Nearly ruined our 10 days in Cancun!!
Leisure Family
8/10
Excellent
23 May 2025
Helbert
Great surroundings, good privacy of the room and front deck, great view. The room was OK for the price, maybe a small sofa could help. Overall the room, location and service was great.
Leisure Family_with_children
4/10
Poor
30 Apr 2025
Jolene
We missed our flight out & asked if they could credit it for a night (was a reach, but hey no harm in asking) they said no they cannot. I then asked if we could stay an extra day and they said yes but id have to pay . I understood &decided to just take the loss. It was my fault. Upon arrival, the room was extremely muggy& damp smelling.I turned the ac on (which is not a/c it is an evap cooler) to try to take the humidity out, to no avail. Immediately texted them the issue & they responded promptly &sent maintenance. He agreed the room was humid but was reading 23 degrees celsius (although it was clearly not) . He called another tech to come try to get it to work properly.well he mustve broken a pipe or something because the roof was flooding the kitchen and dining area, right onto our suitcases that had my husbands Jordan IV military black shoes and his clothes (not a very happy husband now) . We move our luggage , i text the owner and he ASSURES me everything is going to be fixed , to go ahead & leave. So i have to leave to meet the rest of our party and TRY to enjoy while our room is POURING WATER, with 4 men with our belongings? FFW a few hours we come back, water is all cleaned but its still muggy , i text & he sends someone. Same issue minus the shower. This happened every day, entire stay was horrible. We ended up sleeping 2 nights in my daughters room because it was unbearable in our room. Basically paid $800 for a storage place. No comp, no discount. DONT STAY HERE
Leisure Family_with_children
2/10
Poor
20 Apr 2025
Romana
Horrible room, furniture, no service at all. AI generated answers to your questions and concerns. Every concern you make you will get an answer that they will make it a note for future customers, for you there’s nothing as you got trapped. So disappointed! Wasted our money and our precious trip!
Leisure Family
8/10
Excellent
17 Mar 2025
Alicia June
The property is nice for families. It is able to accommodate a large number in one room without feeling overcrowded. The balcony option is nice also. Check in and out is easy, and the grounds are beautifully maintained.
Leisure Family
6/10
Pleasant
20 Jan 2025
Yigang
Although it is fairly clean, the facility is really old. Just don't look at the details.
When we stayed, our next door was super loud at midnight cooking and talking. Since the rooms shared a (locked) door, we heard every single word they were saying!
Dining is convenient. Walk across the street and there are a lot of restaurants.
Leisure Family
4/10
Poor
31 Dec 2024
Sungho

Don’t go this place. Old rusty and leaky

Building it self was old and you can smell of wet and fungus.
I requested refund or change room, but busy season couldn’t find a place. And once it was booked, there are no refund. Very strict no refund policy even though water leak and rusty hot water. I don’t recommend this place. It is located at Park royal hotel. Nice ocean but that’s it
Friends_and_family Family
10/10
Exceptional
31 Dec 2024
Phani

Conveniently located Condo in a resort

This condo is within the premises of Park Royal Cancun Resort. You have access to the beach and a few other services of the resort. It is very conveniently located across the shopping mall which has tons of food options. In our condo, the trees were blocking the ocean view. The condo has a functioning kitchen and good beds. Very comfortable for a family of 5. The condo owner is extremely responsive via WhatsApp. Very kind and understanding person. They also have a connection with a tour agency -- Luca Transportation. Highly recommend that you book tours with him. He is also an amazing person to deal with.
Friends_and_family Family
8/10
Excellent
30 Dec 2024
Verified traveler
Location is great. Room is clean. The only thing is it’s pretty humid in the room and the ac doesn’t seem to help.
Friends_and_family Family
10/10
Exceptional
23 Dec 2024
Liliana
Very convenient for families, very well equipped condo in an excellent area of ​​Cancun.
Leisure Family
8/10
Excellent
28 Jul 2024
Mary Rose Pavo
great location
Leisure Family_with_children
4/10
Poor
24 Jun 2024
Luis
The building looks nice, but the apartment looks and smells old. It looks like it gets no maintenance.
Dirty towels upon arrival, smelly bed, only two rolls of toilet paper, no daily cleaning, it is best to pay a bit more and be more comfortable elsewhere.
Business_and_leisure Friends
6/10
Pleasant
19 Jun 2024
O'Dane
It’s very dated and the towels and sheets are stained. The pull out sofa isn’t a sofa. The pillows smell very used. The shower curtain is long due for a change- it has pink mold at the bottom. Wouldn’t recommend even for that rate.
Leisure Friends
2/10
Poor
07 Jun 2024
ever
the condo was a very old one the ac didn't work paint job was poor restroom had mold Curtin falling down. basically everything was not good. I would not come back again.
10/10
Exceptional
02 Jun 2024
Jennifer
Great Area right in the center of everything! We had a wonderful time. Host was very helpful and very friendly. He communicated very well with all of our inquiries. Would love to stay there again!
Leisure Family_with_children
10/10
Exceptional
30 May 2024
Joaquin
Excelente atencion por parte de los anfitriones, en especial de MaFer, en todo momento pendientes de que nuestra esta fuera inolvidable. Gracias!
Leisure Family
10/10
Exceptional
20 Apr 2024
Wayne
It was a great stay
Leisure Partner
10/10
Exceptional
10 Apr 2024
Dong
We stayed for one night and it was close to all amenities. The furniture was a bit outdated but that didnt bother us. It was in great location. We will definitely come back again if we have a big group of family.
Leisure Family_with_children
10/10
Exceptional
06 Apr 2024
Daniel
Excellent option for our vacations. The place was clean, fresh and it was perfect for our needs. Fully recommend it!
Leisure Family
10/10
Exceptional
02 Apr 2024
Malama
Perfect location, walkable, beautiful view, and around so much to see great things. We love our stay and enjoyed every moment of it! The condo we stay at very nice and safe .
Jorge gave us really great service and we absolutely love the place. If you ever travel with family, book your trip here and ask for Jorge with affordable price fit in your budget. The staffs were very nice and so kind. We really enjoyed it!!!
Leisure Family
8/10
Excellent
15 Mar 2024
Carolina
It was convenient, it was right at the beach.
Leisure Family
10/10
Exceptional
31 Dec 2023
Ravjibhai
Next to Mall and food places😋
Business_and_leisure Family
8/10
Excellent
14 Oct 2023
Erika
Buen espacio, todo seguro y en excelente area para turistas
Leisure Family_with_children
6/10
Pleasant
13 Jul 2023
Verified traveler

Not as promoted

the room was spacious, no balcony or ability to open a window. Towels were limited and we had a large group, towel service was extra $$ and had to let them know days in advanced. We also saw big cockroaches in our room also.
Friends_and_family Family
6/10
Pleasant
05 Jul 2023
Aaron
The location is pretty convenient. The beach access is superb! We booked this unit as it was equipped with a kitchennet and a washer & dryer. The resort is dynamic and has several activities taking place almost all the time. It keeps families busy.

There were areas getting maintenance during the time of our visit. We could hear heavy wall pounding one day and there was exterior wall maintenance done during our visit. It didn't interfere at all with our activities.

In terms of the unit we stayed, it had several ammenities we needed. Some of the furniture needs basic adjustment tightening screws and small things of the sort. A mattress in the room with two standard beds needs replacement due to wear and tear in its interior parts. It sinks and squeaks when you sit on it. The bathroom pill used for the restroom odor control is too strong and noticeable through the unit. The washer and dryer is very helpful. It only gets too loud in the drying cycle. I noticed there were extra fans in the closet. We didn't used them but it was thoughtful since we visited close to a heat wave hitting the region.

In general, the owner and staff were receptive to our needs & offered quick feedback. The hotel staff were very nice.
Leisure Family_with_children
4/10
Poor
20 Apr 2023
Dominic
Park Royal has the best beach, the condo needs a lot of improvements and upgrade, towels were old and stained
Leisure Family
4/10
Poor
26 Mar 2023
Tetsuro

I don't want to experience it again.

The power went out in the room. I asked the front desk for help, but they only told me to contact the owner of the room on my own. In the end, my family spent the night without electricity. Our children were frightened by the dark room. This is the first time I have experienced such an unpleasant experience. I cannot recommend this hotel to anyone. I believe I am entitled to a refund.
Friends_and_family Family
8/10
Excellent
22 Mar 2023
Anallancy
I didn't like that the staff didn't treat you the same as if you where reserving from the actual resort. Because reserved from Expedia they weren't as friendly. Like we didn't belong there. Also, didn't like that the itinerary didnt say the condo wasn't called Ocean Front. Its actually called Park Royal and we drove past it a few times and even asked the gate attendant, and they said it wasn't there, when it actually was. Very confusing and frustrating!
Leisure Family
4/10
Poor
08 Mar 2023
nikhil
Area around the property is good, but the condition of the apartment is not that good. Location is perfect for beach and outdoor pool.
Leisure Friends
10/10
Exceptional
04 Dec 2022
William
Appreciated the helpful staff and front desk attitude.
Leisure Family_with_children
2/10
Poor
23 Aug 2022
Michael

Never again on to the next one

Hot room, AC unit leaked right in top of counter top and damage my rented car key that I had to pay $700 out of pocket to get replaced. Couldn’t keep the AC on because it leaked. Washer and dryer didn’t worked either.
Friends_and_family Family
10/10
Exceptional
28 Jun 2022
Araceli
Good
Leisure Family
10/10
Exceptional
15 Jun 2022
Rita
Loved the location of this property. Easy access to many places for dining and entertainment. Place was clean and always felt safe!
Leisure Family_with_children
10/10
Exceptional
11 Jun 2022
Crystal Ramos
The condo was nice to stay in. The location was perfect for walking across the street to the mall. We had so many shopping and food options. We had so much to do on the property and off. The room was clean and ready for us at check-in. They left us a wonderful complimentary wine bottle and had another snack in case we wanted them. Dishes, fridge, and microwave were available! The room was adult and child-friendly and Netflix was provided which was awesome for our kids! Over all very satisfied with the room and location of the condo! Would definitely recommend it to anyone to stay in!
Leisure Family_with_children
8/10
Excellent
07 Mar 2022
Tia Megan
Had a blast !
Leisure Friends
6/10
Pleasant
27 Feb 2022
Marilyn
Bad beds
2/10
Poor
23 Dec 2021
edgar
This is a very disappointing property it doesn't l even include no cleaning WiFi doesn't work and I can keep going .just pay extra and get something worth your money so u can enjoy Cancun
Leisure Family_with_children
4/10
Poor
15 Nov 2021
Lena

Warning.

The furnishings were out dated. The beds were not comfortable. Location was good, but pools were crowded and did not look clean. The air conditioner was leaking inside the condo, someone came to fix it at 3am. It was fixed right away, but was inconvenient timing. Host responsive.
Friends_and_family Family
4/10
Poor
25 Sep 2021
Kevin
We didn't realize this was an AIRBNB so we didn't get benefits of being a guest of the actual hotel. We arrive to find out the food packages were more expensive than the cost of the room. So this forced us to rent a car to find affordable eating.

\"Condo in Ocean Front Hotel Resort\" sounds like a badly translated name for a Spanish hotel and we didn't find out it was actually just a privately owned room in a resort called Park Royal until we received an email from the owner a couple days before our trip, but even then I didn't fully understand this was an AIRBNB because the email had a website with the originally advertised name.

The room was clean and spacious. Laundry provided but you won't be able to dry your clothes. The second bedroom is actually a bed in the den with a privacy curtain. The refrigerator never worked so never had any cold drinks, and the AC leaked water from the ceiling. NO WINDOWS OPEN ANYWHERE and no bathroom fan so you're locked inside with no ventilation. Can use the pool but must pay to use gym. Everything has to go through the front desk and the wait is usually over an hour. Ridiculously long line with 1 person at the desk. Our shuttle to the airport was denied entrance by security because driver told him the wrong name of the hotel: \"Ocean Front Condo\" and we almost missed our flight. Owner provided his cell # and was very attentive to our concerns but couldn't get the fridge fixed until last day.
Leisure Family_with_children
10/10
Exceptional
06 Aug 2021
Verified traveler
We got this property for our first 3 nights at cancun, we were 10 and we needed it just to sleep since we were going out on tours. It is nice an clean very spacious and has a lot of things to do around the property. Snacks and drinks were available but at an extra cost. You can walk to the beach which was very clean. Overall a good room.
Family_with_children
8/10
Excellent
06 Aug 2021
Verified traveler
The location is perfect
Leisure Family_with_children
4/10
Poor
31 Mar 2021
Verified traveler
Good location. But the pictures posted on the website we’re deceiving. We booked for 10 people but the place was tiny! It properly accommodated 6 of us. Part of our group had to look for a last minute hotel, because it was just too cramped.
The host was rude when we questioned our concerns.
Would not recommend this place for large groups.
Leisure Family_with_children
10/10
Exceptional
01 Nov 2020
Javier

Awesome spot.

Very easy instructions. The person was very attentive and I really liked how he kept the communication open and check on me. Also he left a wine bottle which was very nice touch.
Self
10/10
Exceptional
15 Nov 2019
Verified traveler
I love my stay at this place everything was excellent..
Business Family
10/10
Exceptional
31 Jul 2019
Verified traveler
When I had a problem I just contact them by text and they will reply fast. They’re very understanding and patient they will not stop until you are satisfied unless it’s out of there hands obviously. The area is so clean access at the pools or the beautiful beach. I recommend when I go back i will be booking again.
Leisure Friends
10/10
Exceptional
20 Jul 2019
Verified traveler
The owner responded to all our questions fast throughout our trip. 5 out of 5. Great experience
Leisure Family_with_children
10/10
Exceptional
10 Jun 2019
Brenda K

Nice family vacation spot.

It was very easy to check in. The owner was responsive and left us a nice bottle of wine. We would book again.
Family
10/10
Exceptional
08 Jun 2019
Verified traveler
The owner is always available for any questions or issues you may have. The location is excellent with a bus stop that charges $12 pesos or $0.65 US each way. A mall is feet away. The hotel offers beachfront and a bar where $12 US cover will buy you all the drinks you want per person. Airport shuttles are $30 US one way for groups up to 7. Shop around and negotiate prices for tours. Very happy with this room.
Leisure Family
10/10
Exceptional
13 Apr 2019
Verified traveler
Communication was thorough and very personable. Follow the instructions and everything is FAST & EASY. The unit was very clean and spacious - accommodation for five adults was perfect. Location is in walking distance to food & shopping. I would definitely stay here again.
Leisure Family
2/10
Poor
06 Apr 2019
Chad

Black mold and Mean owner!!!!

There BLACK MOLD in bathroom and kitchen Not safe!!! Park Royal is name of condo was in. They will make you take a 30 minute presentation. While waiting to check in we looked around property .I have been to many other properties in Cancun and pool and beach services are not nice. Owner is not friendly keeps texting and insults people about education level, This a VRBO. There is a reason its non refundable. Be warned!!!!
Family
10/10
Exceptional
02 Apr 2019
Verified traveler
Excellent service by the propetario. He was fast to respond to an issue I had in regards to the electric mini stove . He came and fixed it that same day within minutes. We stayed in zona hotelera for 7 days in this condominium. The rooms were super clean . All utilities functioned great . We would
Love to stay again on our future trips to Cancun. Thank you for the excellent service.
Friends_and_family Family
10/10
Exceptional
29 Mar 2019
Verified traveler
The condo was perfect for my family. The property was beautiful and the location was excellent!
Leisure Family
10/10
Exceptional
20 Mar 2019
Verified traveler
I like the restaurant downstairs. However there is no maid daily to change sheets etc
Friends_and_family Family
8/10
Excellent
19 Feb 2019
Verified traveler
Amenities are very good and the location of the property being close to the mall
Leisure Family
10/10
Exceptional
14 Feb 2019
Cynthia

Great condo at a resort

I like this set up- it is located in a resort but instead of a small hotel room, we had a roomy condo. It was clean and the beds were super comfy. We took a 12 peso bus ride every evening to get out the the hotel zone and enjoy some less touristy restaurants. I would stay here again. I also was glad to have a washing machine/dryer.
Family
8/10
Excellent
28 Jan 2019
Verified traveler
The flat is practical, not fancy, just simple. The price is right for what you get. The location is convenient for shopping and the beach
The host and rep were helpful and pleasant to deal with
Leisure Family
2/10
Poor
11 Jan 2019
ISAC
Please if you are thinking about renting this \"Condo\" BE AWARE this is not a normal Hotel or Condo managed by a company. This is a private owned property in which they are signs in every single corner warning you you'll be charge for almost \"everything and anything\" that could possibly happened and I mean ANYTHING. For example staining a hand towel, or leaving a dirty dish or any simple little thing you could possibly imagine. Of course you know in a place like this something will go wrong for sure. We placed some belongings in the safe box and one of our kids changed the code without us noticing of course when we went to open it and tried the code didn't work. We contacted the owner and he said he will send someone to open it. we obviously thought this person will have the master key, well not only this person didn't have the master key because apparently the Master Key was lost king time ago. WHO will placed a safe box in a rental unit without a master key???? Well they did, and because there wasn't a way to open the box without the code or Master Key we were asked to pay a technician $150 dls to open it and retrieve our belongings to what we refused. I was contacted by the owner and he said he will keep the $100 dls deposit to replaced the box for a new one unless we leave a Positive Review here in Expedia to what I replied I didn't wish to leave any review and I was told I should reconsider otherwise they'll keep the $100 deposit. EXTORSION and HARRASMENT is all I got.
Leisure Family
10/10
Exceptional
15 Dec 2018
Verified traveler
AMAZING!!!

So the condo was clean. I know that sounds weird, but we have stayed in many condos in Cancun and many of these places arent quite as well taken care of.

really nice place. Thats all i can say. I wanted to live there

Brooms and mops were readily available, which is important because we have young children who make messes, and other condos you need to request these... if the staff are available

I just... felt at home there

The manager was very accessible AND friendly. Again we haven't experienced this with other Cancun condos

The hotel had two restaurants, A nice pool, Access to the beach; a nice beach, a bellboy and a Complimentary bottle of wine

Across the street is a complete shopping centre with a starbucks and a pharmacy

I'm looking forward to renting this same condo again next time I'm in Cancun
Friends_and_family Family_with_children
8/10
Excellent
29 Nov 2018
Verified traveler
Great location! Within walking distance of the mall, aquarium, and great restaurants. Check in and out was easy. Staff was very helpful and kind. The beach was beautiful! The room was large and very comfortable. I was pleasantly surprised that the room had a washer/dryer - I just wish there were additional instructions in English. Overall, a great price in a great location. I’d definitely stay here again!
Leisure Self
10/10
Exceptional
29 Nov 2018
Margarietta
Great stat in Cancun. This was our second time at this location (different room) anf enjoyed our stay as much as we did the first time. Unit is beautiful and equipped with everything you need. The washer/ dryer comes in super handy. Great!
Friends
10/10
Exceptional
26 Nov 2018
carlo,,,b.
nice apartment all new , clean, both side ocean view , nice beach and pool, best attention , funny and friendly,
Leisure Family
8/10
Excellent
09 Nov 2018
toni

Good values family hotel

Good family hotel, unit was a little dated but had all the modern amenities and everything was functional. Excellent value for the money and would especially recommend it to families.
Family
10/10
Exceptional
05 Nov 2018
Bhargav

Great beach stay

A great place to stay in with direct beach access
Partner
8/10
Excellent
18 Jun 2026
RIMPEI
総合的には価格もリーズナブルでとても良かった。少しインテリアが古く感じられました。インターネットの環境はとても快適でした。
Family
6/10
Pleasant
29 May 2026
Jorge
Instalaciones adecuadas, servicios con costo adicional no ne gusto sin posibilidad de cancelar o modificar, problemas de agua en taza de baño que no pudieron resolver y no hicieron algún descuento ya que estuve 4 días y 2 días tuve q estar usando la taza de baño y bajarle con bote de agua, cobran la limpieza adicional y no limpian hasta q te vas situación que es ilógico ya que debieran limpiar cuando sales de la habitación como todos los hoteles, y debieran bajar la tarifa cuando hay zarpado porque no se puede usar playa
Family
2/10
Poor
05 May 2026
Oscar
Te cobran un precio y después 3 días antes te están pidiendo otro pago extra 1 por limpieza y otro de fondo
Family_with_children
8/10
Excellent
19 Apr 2026
Victor Jose
Excelente atención!!
Lo único que podrían mejorar son las condiciones de la habitación, se ve un poco deterioradas, pero lo que si estuvo muy limpio.
10/10
Exceptional
13 Apr 2026
MARCO ANTONIO
Excelente OPCIÓN para hospedarse… no se van a arrepentir!!!
Family_with_children
10/10
Exceptional
09 Apr 2026
Bernardo Antonio
Todo excelente!
4/10
Poor
27 Mar 2026
Daniela
Todo los pagos extras no vienen bien publicados me terminó saliendo más caro que un hotel tod incluido
8/10
Excellent
25 Mar 2026
Adorain
Muy facil estacionarse
Family_with_children
10/10
Exceptional
20 Feb 2026
ana laura
El departamento en general está excelente, la decoración, las camas y almohadas super cómodas, utilicé la cocina para preparar desayuno y cuenta con los utensilios necesarios para preparar, los anfitriones super amables , atendieron en todo momento cualquier duda que tuviera , todo nos encantó a mis hijos y a mi , sin duda volveríamos!
Family_with_children
8/10
Excellent
13 Feb 2026
aldo
El personal muy amable
Leisure Family
10/10
Exceptional
08 Feb 2026
SANDRA FABIOLA
La habitación comoda, práctica y con lo necesario para tener una estacia familiar agradable, a nuestra familia nos gustó mucho la tranquilidad del condominio. Los anfitriones atentos y en comunicación constante.
Leisure Family
2/10
Poor
04 Oct 2025
Yoshelin
No volveré a hospedarme en este lugar.
Leisure Family
10/10
Exceptional
12 Sep 2025
Julia Margarita
El lugar esta cerca de Plaza la Isla, hay mucha variedad de tiendas y restaurante. Tiene acceso a la playa aunque el mar tenia mucho sargazo y no pudimos entrar, pero el hotel tiene varias piscinas y que si se pueden utilizar.
Leisure Family_with_children
10/10
Exceptional
28 Aug 2025
Rocio anabel
La ubicacion es excelente la vista es igual de excelente , todo es funcional en el depa ,quiza un poco dañada en cuestion de paredes ,pero no afecta absolutamente en nada para la estadia
Leisure Family
10/10
Exceptional
10 Mar 2025
Juan Carlos
Muy bueno y agradable. Excelente comodidad.
Business_and_leisure Friends
10/10
Exceptional
03 Mar 2025
Luis
Cuenta con todo lo que yo necesitaba para mi estancia, las amenidades ( TV, AC, comida, bebidas, gogles y más ) estaba a la mano y había más de lo que podía necesitar, para las actividades que llevaban planeadas fue ideal. Muy recomendable.
Leisure Family
8/10
Excellent
10 Jan 2025
Yadira

Buena opción

El check in estuvo tardado.
La habitación limpia.
Los colchones un poco incómodos.
La ubicación del hotel conveniente.
La playa muy bonita con arena suave, agua tibia.
La alberca familiar con agua un poco fría y la alberca infantil con agua fría
Friends_and_family Family

Location & surroundings

Condo In Ocean Front Hotel Resort
Blvd Kukulcan Zona Hotelera Km 12 5, Cancun, Mexico

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Condo In Ocean Front Hotel Resort

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