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Naia Mar

Cancun (and vicinity) · Mexico

Blvd. KukulcanView location

7.8/10Very good318 Reviews
Cleanliness8.0/108.0
Value8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Naia Mar

With a stay at NAIA MAR in Cancun (Zona Hotelera), you'll be steps from Forum Beach and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

This aparthotel is 0.4 mi (0.6 km) from Cancun Convention Center and 0.5 mi (0.8 km) from Gaviota Azul Beach. Make yourself at home in one of the 61 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies.

Complimentary wireless internet access is available to keep you connected. Conveniences include safes and microwaves, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM

Hotel policies

No elevators Professional property host/manager Pets not allowed

Important information

  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Housekeeping fee: MXN 200 per day; may vary based on length of stay and unit size

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Forum By The Sea Mall 0.2 km / 0.1 mi
Forum Beach 0.3 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 0.3 km / 0.2 mi
Nichupté Lagoon 0.4 km / 0.2 mi
Chac Mool Beach 0.5 km / 0.3 mi
Cancun Convention Center 0.6 km / 0.4 mi
Plaza Caracol Mall 0.7 km / 0.4 mi
UltraMar Ferry Terminal 0.7 km / 0.4 mi
Gaviota Azul Beach 0.8 km / 0.5 mi
Caracol Beach 0.8 km / 0.5 mi
Playa Ancha 1.3 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok 2.2 km / 1.4 mi
La Isla Shopping Mall 3 km / 1.9 mi
El Sol de Cancun 3.1 km / 1.9 mi
Tequila Museum 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Outdoor freshwater pool: 1
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room PENTHOUSE WITH VIEWSRoom • PENTHOUSE WITH VIEWSROO.P6-WV

    Photos are not available for this room type.

    Naia Mar

    Room PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEW WITH BALCONYDOUBLE • OCEAN VIEW WITH BALCONYDBL.BL-OV

    Photos are not available for this room type.

    Naia Mar

    DOUBLE OCEAN VIEW WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LAGOON VIEWSTUDIO • LAGOON VIEWSTU.VL

    Photos are not available for this room type.

    Naia Mar

    STUDIO LAGOON VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LAGOON VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.VL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO COMFORT SEA VIEWSTUDIO • COMFORT SEA VIEWSTU.OM-VM

    Photos are not available for this room type.

    Naia Mar

    STUDIO COMFORT SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    COMFORT SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.OM-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE OCEAN VIEW WITH BALCONYTRIPLE • OCEAN VIEW WITH BALCONYTPL.BL-OV

    Photos are not available for this room type.

    Naia Mar

    TRIPLE OCEAN VIEW WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    OCEAN VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLASSIC SEA VIEWSTUDIO • CLASSIC SEA VIEWSTU.AS-VM

    Photos are not available for this room type.

    Naia Mar

    STUDIO CLASSIC SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.AS-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO OCEAN VIEW TWO DOUBLE BEDSSTUDIO • OCEAN VIEW TWO DOUBLE BEDSSTU.2D-OV

    Photos are not available for this room type.

    Naia Mar

    STUDIO OCEAN VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    OCEAN VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Naia Mar

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Naia Mar

7.8
Very good
318 Reviews
Cleanliness
8.0 /10
Value
8.2 /10
100 reviews shown
2/10
Poor
16 Jul 2026
Adam
I paid for two nights here and was unable to check in because no one works there apparently. I ended up booking another hotel after this one was a failure.
Self
6/10
Pleasant
15 Jul 2026
Heidy
Location is great, didn’t have a problem with communication staff answering the phone when I was lost trying to find the building. I think the only thing that was bothering was the name of this condo/motel. Nothing on the buildings or side of the street that had a name, I had to call a couple of times just trying to find the name. Rooms reasonable for the amount and location good for grabbing something quick to eat or buy. Staff answered every time I called. AC worked, had a small fridge that worked and beds were a little more noisy than what I had planned but I fixed it myself. Overall I give for the price 4/5.
Partner
4/10
Poor
13 Jul 2026
Jennifer Cecilia
I like the place it’s in a great area! It looks clean
However the beds had ants, bed bugs , the sheets had makeup , lights wouldn’t work, restroom glass door was not attached and restroom was small and clogged. Only one elevator works and only 2 people fit in it . Other than that thank yall for the hostage it had a 7 eleven right next to it and coco bongo was close !
Family_with_children
6/10
Pleasant
11 Jul 2026
Obed
Definitely perfect if you just want to stay at the beach, but if you want to go to any parks I’d say look elsewhere. It does look nice, but remember there’s no room service.
2/10
Poor
11 Jul 2026
Michel Valdivia
If you love ants, this is the place for you! You will even find them hanging out in bed with you. Speaking of the bed… it has no mattress protector and beautifully stained sheets not to mention it’s hard as a rock. The building itself has no signage of the hotel name and the pool is far from appealing. If you want any house keeping it is an additional charge. Spend a little more money and go elsewhere, it’s not worth any money u think u will be saving. Nice view from the balcony though.
Family_with_children
10/10
Exceptional
07 Jul 2026
Ana Luisa
The view was amazing!! Perfect location and the room was very comfortable. Excellent price for what we got. Love it and definitely we will be stay here again!! 😀
Friends
8/10
Excellent
06 Jul 2026
Maria
Muy bien que está y lo retaría otra vez
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Jennifer
I liked the location, everything was near for dinning and shopping. The beach was a few steps away, that was nice I especially liked the price for my stay.
Self
8/10
Excellent
02 Jul 2026
Laura
Location is perfect, close to everything.
Check in was smooth.
Rooms were tidy and clean.
Not a ton a people so it can feel a bit sketchy but it is not.
Air conditioners kept our rooms cool.

We did encounter a few roaches in the room which is why I'm rating it a 4. There were also alot of the Itty bitty smaller than an ant bugs that got into everything. If the property fumigated more often, it would be a 5.
Family
4/10
Poor
02 Jul 2026
Lesly
A/C didn’t work and we didn’t receive help they just went to clean it but was told it needed more maintenance.
Family_with_children
6/10
Pleasant
02 Jul 2026
Rosaura Canseco
Más información de la ubicación del lugar y el mantenimiento en general del condominio
Family_with_children
6/10
Pleasant
01 Jul 2026
sherri
It’s an old building the lobbies look like the place is closed
Partner
10/10
Exceptional
01 Jul 2026
IVAN
The place is located on one of the best beaches in Cancún. It is not a hotel, but we felt right at home. We look forward to coming back on our next trip to Cancún.
Partner
10/10
Exceptional
30 Jun 2026
Miriam
Excellent place love it
Business Family_with_children
8/10
Excellent
30 Jun 2026
Fen
N/A
Self
10/10
Exceptional
28 Jun 2026
Lilli
Great location! Located right on the beach next to all the entertainment! Enjoyed using the kitchen area available in the room. Facilities were clean. Room was spacious! Would recommend upgrading to the ocean view because it’s beautiful every morning/evening. 10/10
Partner
2/10
Poor
28 Jun 2026
Cynthia
The toilet did not work for 3 days of my stay
Self
6/10
Pleasant
26 Jun 2026
Martin
The view from the room is just mesmerizing
Self
6/10
Pleasant
25 Jun 2026
Edgardo
Too noisy guests
Partner
6/10
Pleasant
24 Jun 2026
Rosa
El lugar está descuidado
Partner
10/10
Exceptional
23 Jun 2026
Ale
Me gustó
Es un lugar sencillo
Pero con mucha accesibilidad
Mar alberca
Antros restaurante todo cerca
Partner
6/10
Pleasant
21 Jun 2026
Coi
The bulding and rooms need repairs
6/10
Pleasant
16 Jun 2026
Leticia
Location was perfect close to supermarket and bus route right in front of the property . View from the balcony was incredible even saw a sea turtle. Check in was easy. The room does need some updating but worth what we paid. A/C great. My only complaint was the sewer smell coming from bathroom. Had to open the windows.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Michael
This is a great hotel with awesome views on the beach. Will definitely be coming back.
Self
6/10
Pleasant
11 Jun 2026
Raquel
The place was nice. The covers were clean. For the price we paid, it was perfect. The location is perfect for the club area.
Family
8/10
Excellent
09 Jun 2026
MIGUEL
The place in term of quality/price an location is unbeateable. Everything was as expected. The only issue was it took too long to receive clean towels and I had to remind many times the staff to do it.
Partner
10/10
Exceptional
09 Jun 2026
Giuliana
La ubicación del condominio es muy cómoda, la piscina y área de playa muy lindas, el personal amable. El departamento fue muy confortable, lo único que le agregaría sería una alfombra al baño y toalla pequeña para las manos y un repasador y calentador de agua para la cocina. Pero en conclusión todo excelente en cuanto precio y calidad.
Self
2/10
Poor
07 Jun 2026
Terrence
major safety concerns. don't say i didn't warn you if you hear a ton of knocking at 3am
Self
2/10
Poor
06 Jun 2026
Alexis
Do not stay here if you don't want your back to feel like you have slept on a brick. I was not expending a 5 star resort hotel stay, but at that very minimum a bed that was comfortable to sleep in. I only lasted one night and made arrangements the next morning to move to a different hotel down the street where it was night and day in terms of comfort!
Self
6/10
Pleasant
06 Jun 2026
Gregg
Well I always hate no ice machine. And if you wanted housekeeping it was an extra fee, if you did not have your own streaming service you had no tv
Self
10/10
Exceptional
06 Jun 2026
Guadalupe
La verdad imaginaba algo no tan wow, pero en realidad cubrió todas las necesidades, la habitación limpia, habitación con todo lo necesario para una buena estancia, el único problema es que llega el ruido de los antros, pero todo lo demás increíble
Family
10/10
Exceptional
05 Jun 2026
Martha
Great ocean view right in the heart of all the nightlife
Partner
10/10
Exceptional
01 Jun 2026
Elmer
Buena ubicacion aunos minutos caminando de coco bongo senor frogs etc . esta frente al mar y tiene amplio parqueo seguridad privada .
Friends
6/10
Pleasant
31 May 2026
Karina
The great parts about our stay here was the location and the ocean views. The room was spacious. The not great parts about it, you have to buy your own toilet paper for your entire stay. They provide 2 small rolls. Which is great if you’re only there for one night. But we were there longer and had to buy our own or they will sell you 2 rolls for 100 pesos. We also had a leak on the AC they came to fix it but the next morning started dripping again. There is no hair dryer. Bring your own amenities like shampoo and conditioner, beach towel ( the one they provide is very big and heavy) the elevator also only one works so you have to wait a while for it to do its runs. Only 2 ppl maximum fit inside the elevator. You can’t get in this beach because of sargassum you’ll have to uber to another location.
Friends_and_family Family
4/10
Poor
30 May 2026
ELIZABETH DEL CARMEN
La experiencia en este hotel fue muy negativa y no la recomendaría.

La unidad rentada presentaba un fuerte olor a humedad desde el primer momento. Informamos la situación inmediatamente, pero el hotel tardó demasiado tiempo en investigar y ofrecer una solución. Después de varias gestiones, se determinó que el problema estaba relacionado con una limpieza deficiente de la habitación, algo que debió haberse detectado antes de entregarla a los huéspedes.

Lo más preocupante fue la falta de comunicación. Resultó prácticamente imposible contactar al hotel. No respondían las llamadas telefónicas y tampoco contestaban los mensajes enviados a través de la aplicación de Expedia. La sensación fue de total abandono ante una situación que afectaba directamente la comodidad de nuestra estancia.

La limpieza y la atención al cliente son aspectos básicos en cualquier alojamiento. Lamentablemente, este hotel falló en ambos puntos. Esperaba un nivel de servicio muy superior y la experiencia estuvo muy por debajo de lo anunciado.

No volveríamos a hospedarnos aquí y considero que el establecimiento debe mejorar significativamente sus procesos de limpieza, mantenimiento y atención al cliente.
Business
10/10
Exceptional
28 May 2026
Thomas Angel
Amazing place in the heart of hotelzona
6/10
Pleasant
28 May 2026
Rebeca
La playa de esta preciosa, de las mejor a ubicaciones, lieteral s la par de cocobongo. La habitación tiene una vista espectacular.

Las camas no están muy agradables, y el baño es aceptable. El baño difícil no está en sus mejores condiciones.
Family_with_children
6/10
Pleasant
27 May 2026
Manuel
No se parece nada a las fotos reservé una habitación y me dieron otra no tiene wifi en los cuartos
Pedí la contraseña y nunca la dieron. Pésimo servicio
Family_with_children
8/10
Excellent
23 May 2026
Murat
Overall the room was as expected. Nice oven side view. However the building I was in had two elevators of which only one was working, so going up and down at times was a like slow. The location of the hotel is very close to the entertainment precinct which is great however can be noisy through out the day and night if you are looking for a place to rest rather than party. The shower in my room had no pressure or hot water which was a shame.
Business
4/10
Poor
22 May 2026
Yelena
The advertisement is not acute. Room was missing soap dispenser by the sink. For shower was only provided 4 tiny tubes of shower gel, no shampoo, no conditioner, no bar soap.
Kitchen had few silverware, no kitchen knife, had a smal and medium pot, a small skillet, blender, toaster, coffeemaker even a little coffee with sugar. There was enough flat plates, 4 coffee cups, 3 glasses, 2 wine glasses

2 beds had sheets and thin blankets and 2 pillows on each bed, small tv, was enough shelving but no hanging place for clothing. The breeze from ocean was loud but very fresh that we did not use ac during the day. The view from balcony was mesmerizing
Partner
6/10
Pleasant
20 May 2026
David
Excellant location on beach and so close to all the action and ameneties. The only downside is stanard Mexico plumbing where as the toilets always clog for no reason and the bathrooms always smell if sewer gas.
Family
6/10
Pleasant
19 May 2026
Martha
The place is okay, if you have high expectations this is not for you, if you can easily adapt to anything go for it.

This place has a good location, the view I had was amazing, the staff is very nice and friendly, the AC works perfectly and the beds are comfortable.

I had the doble room with two beds for 8 people, unfortunately I had some issues with one bathroom because the flush button got stuck every time, the refrigerator that we had was small and even though we had two, was still not enough to storage the food, one stove didn’t work or we couldn’t make it work but the other one was working perfectly; outside, the pool was perfect for my children since it’s not completely full so they were able to play all around the pool, the beach was nice but definitely not for kids due to the strong current.

Overall we had such a great time there.

Family_with_children
4/10
Poor
19 May 2026
nancy
It was disappointing and we left after the first night, uncomfortable beds, the district noise was greater than all the reviews, the pool chairs and loungers were only 6/7 concrete ones,
Definitely a great beach experience only and view.
There used to be a reason no cancellation or rebooking-
The staff were ok, and offered better accommodations if we had complained-
I dont see that as a good point-
Transparency on the club district.
Could have been in the outline. As other hotels are.
A definite party hotel,
Partner
4/10
Poor
18 May 2026
Aniceto
Sheets were stained, no shower pressure, electricity when off a couple of times.
Friends
10/10
Exceptional
17 May 2026
Bianca
We had a pretty comfortable stay!
Family
10/10
Exceptional
16 May 2026
Cielo
Amazing! Good location
Family
10/10
Exceptional
16 May 2026
Caterina
Clean room / the staff super kind , beach view perfectly!!
6/10
Pleasant
12 May 2026
Seasi
It was scary staying here elevator looked like it was going to break down room smelled weird and electrical plugs didn’t work. Sketchy place overall.
Partner
6/10
Pleasant
09 May 2026
Kevin
Older building. Not many amenities. Biggest issue, bathroom so small, & had a sewage smell when showering.
Friends
10/10
Exceptional
09 May 2026
Zunilda
El dpto se encuentra muy bien ubicado , cerca de comercios , frente a la playa , un amplio estacionamiento , fuera del condominio es imposible estacionar , una excelente vista de la puesta del sol , maravilloso . El dpto recién renovado en muy buena condiciones .Esta dentro de la zona hotelera de Cancun, cerca del shoping La Isla .Superó nuestra expectativa.
Family_with_children
10/10
Exceptional
08 May 2026
Michael
Love this place. Best location and beach.
6/10
Pleasant
05 May 2026
Rosalia
No. Nothing, the loud music all nigh till 3 am
Friends_and_family Family
8/10
Excellent
04 May 2026
Khaled
The room was exceptionally and clean. However, I faced a problem while checking in because I can't communicate in English to ask about something.
Self
10/10
Exceptional
03 May 2026
Diana
We thoroughly enjoyed our two weeks at Nair Mar. it may not be a luxious hotel but it is excactly the kind of place. We love to stay. A beautiful balcony view. A small kitchen . Fairly quiet except for music from one of the nightclubs. But that was diminished by the sound of waves putting us to sleep. Although there is no maid service we didn’t mind as long as we were able to get what we needed, such as towels, toilet paper etc. They were very prompt in responding to our requests.. and when we forgot our key in the room they helped us without any drama. I will definitely stay here again
Friends_and_family Family
8/10
Excellent
30 Apr 2026
allison
First of all the view is amazing!! The balcony is nice, that being said the whole building is a little rundown. The pool area needs new chairs but it pool area is ok tho. There was no hot water im not sure if that was mentioned in the room description. The beds and pillows are very uncomfortable . All in all you get what you pay for . For what i paid , it was ok i would maybe go back. The location is amazing, on the beach, nice beach chairs. Solo traveler , felt safe there.
Self
8/10
Excellent
30 Apr 2026
Maria Jose
The room is ok, next to Bars, a good option if you are planning to party
Family_with_children
10/10
Exceptional
28 Apr 2026
Coleman
Clean and great price !
Partner
10/10
Exceptional
27 Apr 2026
Jose Daniel
Very good
8/10
Excellent
27 Apr 2026
Kashmir
Cleen and good
8/10
Excellent
25 Apr 2026
elizabeth
The room was slightly clean.
The only good thing about this property was the location and the view. You get what you pay for. Will not be revisiting.
Family
4/10
Poor
22 Apr 2026
Luis
Una esquina del baño con moho verde y las puertas de la terraza sin seguro y el elevador roto por varias horas
Friends
2/10
Poor
15 Apr 2026
Neal
Ocean view is the only thing good . Pay a little more money and get something nice . Maid service is extra . The windows and doors do not secure and whistle all night .the internet is terrible . Airlines changed our flight and hotel would not refund the 2 days .
Has to be one of the oldest places on the strip . I don’t recommend this place at all .
Friends
10/10
Exceptional
15 Apr 2026
Andres
Is ok
Partner
8/10
Excellent
14 Apr 2026
Oscar
If you get the ocean view and you're just looking for the ocean view in Cancun you can't get better bang for your buck.

We stayed there for one night and the view was worth it!

That said, this is a no frills hotel with nothing else available.

The room is minimalistic and I like that about the room as it puts you back in a different era of what Cancun look like before the big resorts came in.

The hotel pool is fun and welcoming and the beachfront with the waves is as fun as it gets going right into the Caribbean Sea.

The staff was overall friendly and I was skeptical about the security but once I was there I felt very safe even given the proximity to the bars in the clubs.

10/10
Exceptional
14 Apr 2026
Rishikesh
Awesome Staff and good area for stay
10/10
Exceptional
12 Apr 2026
Azahea
Great small apartment for two with beautuful Playa forun oceanfront view near anemties and damous Coco Bongo and party strip .
10/10
Exceptional
08 Apr 2026
Yifei
Best of the best view in this area. Absolutely best ocean front view!! we stayed 2 nights! Will come best with families! Very friendly reception
6/10
Pleasant
07 Apr 2026
Alberto Montenegro
Noise smells like sewage roaches
2/10
Poor
05 Apr 2026
Brian
Although the location is close to the beach and other attractions, I would not recommend staying here due to major management issues.

At 3 PM, I had difficulty finding my assigned room because there was no visible room number on or near the door that matched my key. I reported this to management, but the issue was dismissed and not taken seriously.

At 4 AM the following morning, after returning from the club, I again couldn’t locate my room due to the same lack of proper numbering. Even worse, my key opened someone else’s door, which understandably upset the occupants. This is a serious safety concern and completely unacceptable.

A security guard ultimately helped me find my room, despite there still being no visible room number. Management was made aware of these issues, yet no action was taken to correct them. This reflects a clear lack of accountability and attention to guest safety.
Self
10/10
Exceptional
05 Apr 2026
Joanna
Excellent view, Great Location, Clean, Kitchen has all essentials, beach towels provided, little outdated but every else make up for it. Easy and fast check in & out. Will difinitely stay again.
Family_with_children
2/10
Poor
04 Apr 2026
Jorge
Pictures online are not the same. As in person.
Family_with_children
6/10
Pleasant
03 Apr 2026
Mario
When I came in the room looked nice, until closer inpection. There were poop stains and pubic hairs in the toilet, there other type of stains in the blankets of the beds and one pillow had a cover ripped off, like someone took a bite. The bed base was damaged. There was no water for 3 hours, the kitchen was equipped for cooking utensils which was amazing. The staff was very friendly, the location of the hotel is amazing, but they need to work better in the restoration of the rooms. No bar was available, we didn't care because we don't drink.
Partner
10/10
Exceptional
30 Mar 2026
Kamaljeet
“The room was clean and well-maintained, and the view was excellent. The bathroom was also very clean. It would be even better if a coffee kettle or a coffee machine were provided in the kitchen.”
Self
10/10
Exceptional
29 Mar 2026
Marbella
Perfect spot perfect price can’t complain
10/10
Exceptional
25 Mar 2026
Billy
Great location next to beach, nearby shops, restaurants, and entertainment. Easy check-in. Staff were great. The room was clean and had everything I needed. I will definitely comeback. This not a hotel. It is a residential so don't expect hotel services.
Self
8/10
Excellent
21 Mar 2026
Martin
We were there in March with teenage kids. Great location, clean room , beautiful beach right at the door steps, Take ear plugs , because Coco Bongo and another bars are in proximity.
Only major think - beware - every room on Expedia shows ocean view, and that is not the case.
Family_with_children
10/10
Exceptional
19 Mar 2026
PEDRO
This was a great stay. Really appreciated the host welcoming onsite. It has a great view and they provide what is needed for the stay. I got all the toiletries I needed

Also location is great at the heart of Cancun.

Only issue I had was small that the water tank for the toilet takes long to fill up. Also since its a party scene I heard neighbors being a bit loud around 4am

The lobby where you pick up the keys could use a little upgrade
8/10
Excellent
19 Mar 2026
Christopher
Although the check in process is somewhat odd; the ocean view apartment suite that I stayed in was very nice
Self
6/10
Pleasant
17 Mar 2026
Nadia Lavette
The toilet barely worked and the elevator barely worked as well and it was small but the room was nice and had good ocean view bathroom was small tho
Friends
2/10
Poor
15 Mar 2026
Guadalupe
Room was disgusting
Partner
6/10
Pleasant
13 Mar 2026
GLENDA
The property is clean however there are a number of basic repairs needed or lacking supples such as:

1. Lacking rod to hang clothes inside the cabinet
2. Water stopper needed on wash basin sink
3. Coffee maker - hardly drips
4. No cutting board
5. No kitchen towel
6. No chair/s inside the room
7. Stayed 4 days and 3 nights, only one elevator was working.

Other than the above, even if the property is old, the location is close to all amenities and is by the beach.
Family
4/10
Poor
06 Mar 2026
Olivia
The room is not what is portrayed online. The room is damaged. The bathroom ceiling didn’t even have a ceiling. It had drywall screwed together and falling apart. There was no hot water. I let maintenance know. Toilet cover was also broken every time to use the toilet I’d almost fall in. Bedsheets had holes from burns the looks of it. And stains that didn’t even look washed… along with strands of hair…. Broken furniture in the room and the TV that didn’t work.
The view was beautiful, but for my entire day, I didn’t even get into the bedsheets. I felt very grossed out as well as whoever stood before me left food in the fridge, and the sink wasn’t even cleaned.
Self
8/10
Excellent
05 Mar 2026
Leila
Location is right at the beach and close to everything. Having an ocean view room was amazing! flea market/souvenir stores, restaurants, club/bar, supermarket are all in walking distances. We used the kitchenette to prepare simple meals and avoided eating out. The beach is well maintained despite some seaweeds. The condo building is old but it is clean. We did not encounter any issue, except the 2 elevators can only carry 2 people each and 1 elevator was not working during our stay.
Partner
10/10
Exceptional
15 Jul 2026
Luis gerardo
La ubicación perfecta, habitación bonita solo los colchones un poco viejos de ahí en fuera todo muy bien
Partner
8/10
Excellent
14 Jul 2026
JEONGBIN
진짜 잠만자고나왔습니다. ㅋㅋㅋㅋ엘리베이터는 진짜 곧 무너질거같고, 이불 시트랑 베게도 제대로 안빨아져있어서 얼룩묻어있어요. 일정 관계상 딱 잠만자고 나왔습니다. 뷰는 바다앞이라 되게좋아요
Partner
10/10
Exceptional
13 Jul 2026
Carlos
Excelente ubicación, muy limpio. La habitación está perfecta por el precio. La vista a la laguna inigualable …
10/10
Exceptional
12 Jul 2026
Alessandro
Ótimo aparthotel, funcional e organizado, bons utensílios, frigobar e ar-condicionado, excelente localização, fica no coração da Zona Hoteleira de Cancún.
Partner
8/10
Excellent
08 Jul 2026
Monica Rosas
Excelente ubicación, el área de la piscina en malas condiciones, no se tienen muchos camastros en esa área.
El check in es forzosamente a las 3 pm, se opera como un airBnB
Partner
8/10
Excellent
03 Jul 2026
Clara
El lugar donde está ubicado el hotel es una entrada como si fuera a un condominio no se ve el nombre pero si llegamos bien.
Está bien en general pero falta darle mantenimiento
el refrigerador no funcionaba pero se solucionó. Hay que considerar que se tiene que pagar porque hagan la limpieza.
Y cualquier comunicación es por WhatsApp
Family
6/10
Pleasant
02 Jul 2026
Daniela
Excelente servicio
Partner
8/10
Excellent
25 Jun 2026
Luis
Buena ubicación, por el precio está bien.
Friends
6/10
Pleasant
22 Jun 2026
Mariana
Vale pelo custo benefício mas, nas fotos aparenta ser bem diferente, mais novo e “bonito”. Nossa estadia foi somente para os dias que tínhamos passeios, então só íamos para tomar banho e dormir, nós serviu bem. Para passar mais tempo no hotel não vale a pena.
Partner
10/10
Exceptional
20 Jun 2026
Fernando
Excelente ubicacion, todo muy bien, Gracias.
10/10
Exceptional
18 Jun 2026
Edgar
Cumplen exactamente con lo que te ofrecen ,
Self
2/10
Poor
15 Jun 2026
Antonio
Lleno de cucarachas el cuarto, súper sucio,incómodo el lugar, no pudimos dormir de estar matando cucarachas, tengo las pruebas por si quieren , el elevador no servía y soy discapacitado y no me quieran cambiar de habitación, que no podían hacer nada por qué no era su responsabilidad
Partner
10/10
Exceptional
13 Jun 2026
NELLY
estuvo bien la habitación
Friends_and_family Family
8/10
Excellent
12 Jun 2026
Nancy Denisse
Deberían de ser más específicos en su anuncio en cuanto al costo de la limpieza no va incluido, los enseres fueron muy pocos nosotros que nos quedamos una semana y si requieres más pues es un costo extra.
En cuanto la ubicación está muy bien, pero las instalaciones viejas y descuidadas.
Friends_and_family Family
6/10
Pleasant
08 Jun 2026
THIAGO
A hospedagem atendeu às expectativas para uma estadia em Cancún Centro, especialmente por se tratar de um apartamento. A localização é conveniente e o espaço oferece a praticidade necessária para quem busca independência durante a viagem, inclusive o apartamento é vista mar e tem acesso a uma praia.

Antes da reserva já sabíamos que o café da manhã não estava incluído, portanto isso não impactou nossa avaliação. No entanto, alguns detalhes poderiam receber mais atenção para tornar a experiência ainda melhor. Durante a estadia, o ralo do chuveiro apresentou problemas de escoamento, causando acúmulo de água no banheiro. Além disso, o apartamento foi preparado com apenas uma toalha, apesar de a reserva ser para duas pessoas.

São pontos relativamente simples de corrigir, mas que fazem diferença no conforto dos hóspedes. De forma geral, a experiência foi satisfatória e acredito que, com alguns ajustes na manutenção e na atenção aos detalhes, a hospedagem pode oferecer uma experiência ainda mais positiva.
Partner
8/10
Excellent
07 Jun 2026
Paola Estephanie
La ubicación es excelente del lugar, el sr Felipe es una persona muy atenta y amable para lo que necesites.
Sin embargo las fotos en el anuncio si varían de la realidad, y la limpieza de las áreas comunes podría ser mejor, así como los camastros en área de playa ya requieren un cambio o modernización.
Partner
10/10
Exceptional
06 Jun 2026
MARTHA PATRICIA YAÑEZ
Lugar muy bien ubicado, cómodo, amplio, limpio, con buenos servicios.
Solo sugeriría algunos detalles de mantenimiento
Family

Location & surroundings

Naia Mar
Blvd. Kukulcan, Cancún, Mexico

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