Name: Hyatt Ziva Cancun
Address: Blvd. Kukulkan, Mza 51, Punta Cancun Lote 7, Zona, Cancun, 77500, MX

Hyatt Ziva Cancun

Cancun (and vicinity) · Mexico

Blvd. Kukulkan, Mza 51, Punta Cancun Lote 7, ZonaView location

100 reviews shown

8/10

Excellent

04 Aug 2026

meijun

The room are super clean

10/10

Exceptional

03 Aug 2026

Jisung

8/10

Excellent

03 Aug 2026

Jisung

10/10

Exceptional

30 Jul 2026

Aquiles

10/10

Exceptional

30 Jul 2026

Lucia

We had such a great stay at Hyatt Ziva Cancun, and I’d definitely come back. The pools were my favorite part because they were beautiful and never felt overcrowded, which made the whole resort feel so relaxing. Seeing the dolphins every day was really cool, and we had so much fun kayaking. The staff was always kind, and the concierge team made booking our excursions quick and easy.

The only thing I wish was better was the food. It wasn’t bad, but it just didn’t stand out to me. I was honestly expecting more authentic Mexican food, and most of the restaurants felt more international than local. I also wish there were more late night food options. Most of the restaurants close around 10 p.m., so after that you’re pretty much limited to room service.

The nightly shows at 8 p.m. were a fun way to end the day, and overall we really enjoyed the laid back atmosphere of the resort. If you’re looking for a beautiful resort with amazing pools, friendly staff, and plenty of things to do, I think you’ll have a great time. I’d happily stay here again.

10/10

Exceptional

30 Jul 2026

Mohamed

We had a great stay! The resort was beautiful, the rooms were clean, and the staff were very friendly and welcoming. There was a great variety of food and drink options, along with plenty of activities to enjoy throughout the day. We appreciated how the staff cleaned the seaweed from the beach every day, keeping the water crystal clear and beautifully blue. Overall, it was a wonderful stay, and we would definitely come back.

10/10

Exceptional

29 Jul 2026

Hoang Ngoc

Great place, staff and cleanliness!!!

10/10

Exceptional

29 Jul 2026

Nicole

Beautiful property and overall the food was good

10/10

Exceptional

27 Jul 2026

Ivy

Would love to come back here!!!

10/10

Exceptional

27 Jul 2026

Anthony

Great place. Great food. Need to speed up the check in process.

10/10

Exceptional

26 Jul 2026

Brian

The Kidz club was very engaging for our five year old. There are many opportunities to spend extra for a more thrilling time at the resort and I'd highly recommend the surf and turf dining option on the beach! It came with a show of two performers using pyrotechnics. The spa was a good experience as well and we took advantage of the in-room babysitting service.

10/10

Exceptional

25 Jul 2026

Kendra

10/10

Exceptional

25 Jul 2026

MEI WAN

We will come back

4/10

Poor

23 Jul 2026

CRISTIAN

Rooms are outdated and need deep cleaning
Staff is friendly and helpful.
Food is mediocre

10/10

Exceptional

23 Jul 2026

Khalil

Be mindful or seaweed season if your top priority is beach time which the hotel tries really hard to maintain but nature can take its course.

10/10

Exceptional

23 Jul 2026

Jennifer

From the moment we stepped foot on the property the staff was amazing! They accommodated all our needs. Bellman ANGEL was amazing! Food and beverage amazing! We will definitely go back! The only bit of feedback I would give is around the restrictions with the French restaurant being adults only. There are many teenage kids that are younger than 18 these days that have adult pallets and would be missing out on the experience. Maybe change policy to age 12 and under.

10/10

Exceptional

22 Jul 2026

Yong

Nothing to say about bad thing

10/10

Exceptional

22 Jul 2026

Lisa Joan

10/10

Exceptional

21 Jul 2026

Jorge

Our stay here is amazing, we’ve been staying here the last few years and will never stay elsewhere. We always receive the best service and the food options are great!

Family_with_children

10/10

Exceptional

20 Jul 2026

Hunan

Kid friendly and very clean.

Family_with_children

8/10

Excellent

19 Jul 2026

Luís Felipe

Good resort overall, but the entertainment options are limited, there are extra charges, and the restaurants are just average.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Evelyn

The staff were very nice and welcoming. Food was great. Pool was great. Overall a great place to visit

Partner

10/10

Exceptional

18 Jul 2026

YASUHIRO

10/10

Exceptional

17 Jul 2026

andres

Be prepared to give up a digital copy of your child's birth certificate if their last name doesn't match your or your wife's, such as my wife's child from a previous relationship.

Felt overpriced for us because we don't eat or drink a lot. However, the property was pretty awesome - huge room, pretty pools, and the food and coffee was great. The staff was also great, shout out to the bellman that looks like Dwayne Johnson, bro was super cool and helpful.

Family_with_children

10/10

Exceptional

17 Jul 2026

Mi Jung

Family_with_children

10/10

Exceptional

16 Jul 2026

Justine

This hotel has everything you need in a hotel with many options for entertainment, restaurants, amenities, multiple pool areas and beach views. I really did not experience a bad time there. The only thing I I would like to see improve is room services. I order room services multiple nights and the delivery time was over a hour to hour and half. Both nights the food was warm and my hungry has subsided by then.

Family_with_children

10/10

Exceptional

15 Jul 2026

MYASSER

Amazing

Family_with_children

10/10

Exceptional

15 Jul 2026

Michelle

This was our second time staying at Hyatt Ziva Cancun and we loved it even more than the first time 4 years ago! The hotel, staff, food, vibes and overall experience were perfect and I have nothing negative to say. It is a beautiful resort and you can tell how much work goes into it daily as it is so clean, well kept, and the staff is so so friendly and professional. Highly recommend!

Family

10/10

Exceptional

14 Jul 2026

Jinsil

Best ever and beyond our expectations.

10/10

Exceptional

14 Jul 2026

Siedah

Everything was so beautiful here from the hotel to the staff. Definitely recommend this resort for relaxing vacation time!

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Firas

I had a pleasant stay at the hotel overall. The property is a comfortable place to visit, with good food, satisfactory rooms, and a service team that was generally helpful and attentive. However, the reception staff at check-in could have been warmer and more welcoming, as they are the first point of contact and help set the tone for the guest experience. Despite this, I enjoyed my stay and would consider returning in the future.

Family_with_children

6/10

Pleasant

14 Jul 2026

Huan

性价比不值这个价

10/10

Exceptional

13 Jul 2026

Lizbeth

5 star resort, I truly loved everything about it!! The Staff is so nice so humble! Food was amazing! Thank you Hyatt Ziva

Friends

10/10

Exceptional

13 Jul 2026

Ferida

Incredible trip for kids especially! Food was delish and definitely better than most family resorts. My kids had a great time!

Family_with_children

10/10

Exceptional

13 Jul 2026

Nadia

Everything was perfect.

Friends

10/10

Exceptional

12 Jul 2026

Valeriano

The best

Family_with_children

10/10

Exceptional

12 Jul 2026

Chet

All the staff were helpful and friendly.

Family_with_children

6/10

Pleasant

12 Jul 2026

Xiuhua

Food wasn’t good enough

Family_with_children

10/10

Exceptional

11 Jul 2026

Laura

We had an amazing time, our butlers Francisco,America and Marie were fenomenal, awesome bravo !!! We rented a Cabana by the beach and Victor also was amazing. From checking in all the way to checking out it was a wonderful experience. Everyone in the restaurants were great awesome people we loved it.. thank you very much . We will see you again…

Family_with_children

10/10

Exceptional

11 Jul 2026

Mehri

Very friendly. Check in smooth, even early allowed (sometimes). Good food and buffet. Beautiful area with dedicatef workers. 5/5

Family

8/10

Excellent

10 Jul 2026

Jose Alberto

no pool heater
Good food
Good staff
Nice room

10/10

Exceptional

06 Jul 2026

Keanu

just all around amazing. i’m lost for words and i don’t have any complaints

Self

10/10

Exceptional

05 Jul 2026

Brittany

We had a really great stay. The hotel staff was very friendly and welcoming from the start, which made the whole experience even better. The resort was also very clean, and we noticed the maid service came twice a day. It was also nice to see that the pool and grounds were cleaned daily.

The staff and butlers were very attentive, and we never had to wait long for food or drinks. The drinks were made with premium liquors, and the food was delicious with a lot of variety. Even my picky kids were always able to find something they liked.

There were plenty of activities and the nightlife was fun and entertaining—there was always something going on. The dolphins on site were a really nice touch, and we saw many families enjoying the experience of swimming with them.

Overall, it was a great trip and we really enjoyed our stay.

Partner

10/10

Exceptional

05 Jul 2026

nelson

Our stay from day one to the last day was an amazing experience. Staff were very accommodating and super friendly. We will definitely come back again

Partner

10/10

Exceptional

30 Jun 2026

Ewerton

Our overall experience at the hotel was good, but it had a bump early on. At the restaurant, some waitresses took a long time to check on us and seemed disengaged, which was frustrating. But once we talked to the manager, things turned around. The bartender was fantastic, the concierge was top-notch, and the manager made sure we were taken care of after the complaint. They even surprised us with thoughtful touches to make up for the initial service issue. In the end, it was a positive stay, just keep an eye on consistency with the waitstaff!

Partner

8/10

Excellent

29 Jun 2026

Ala

The rooms were clean all the time
Staff was great
The beach was beautiful clean clear blue water
The kids club was great my daughter enjoyed it
We didn’t get a chance to try all the restaurants but we tried the buffet during lunch honestly was disappointing however we tried the breakfast it was amazing from the omelette stations to the crepe station and so many options was great
Tried the Italian restaurant the pizza was delicious but the pasta not so great

Family_with_children

8/10

Excellent

29 Jun 2026

Changwon

Just got back from Hyatt Ziva Cancun for 4 days and all-in-all it was a good stay. The facility is a bit on the old side but they've done a good job of maintaining it. The pools are quite nice, and restaurants are decent (atmosphere is good for many of them, food quality is decent but certainly not top notch). One thing that is severely lacking is the number of attendants bringing you food and drinks by the pool. There was one day where nobody came by to offer to bring me any cocktails or foods the whole day, which was disappointing... I think this resort is priced a bit high due to its location (at the tip of hotel zone, with white sandy beaches going all around it). If you don't plan on leaving the resort at all, then there are better options in Cancun, to be honest. But if you are visiting Cancun for the first time and want to set the bar for your future trips, this would be a good place to start.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Jett

Absolutely the best hotel, Casa Las Tortugas, in the best vibey place, Isla Holbox

10/10

Exceptional

23 Jun 2026

Ido

Very very good! I am so happy to finish my trip in hayyat ziva cancun

Partner

10/10

Exceptional

21 Jun 2026

Erez

All was great. It is the most significant hotel that I’ve been in my life.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Oscar Alberto

El único tema que tengo es la playa que tenía mucho sargazo pero la naturaleza es imprescindible

Family_with_children

10/10

Exceptional

19 Jun 2026

Rhonda F.

Beautiful experience inside and out can't wait to come back

10/10

Exceptional

17 Jun 2026

Chris

Great staff all around and clean room

Family_with_children

8/10

Excellent

15 Jun 2026

Michelle

This all inclusive hotel exceeded my expectations- the food and restaurant offerings were great and everything we ordered was delicious. The property was spotless and even though the red seaweed was washing up at the beach the staff worked all day to keep it cleaned up so we could enjoy the ocean. The only negative I would say is there were not enough lounge chairs at the pools- people threw towels down before 8 am and there was nowhere to sit. It seems like there is enough space to add more chairs, so that would be helpful. Overall, great experience!

Family

10/10

Exceptional

12 Jun 2026

Megan

Hyatt Ziva was amazing! Plenty of activities all day long for a wide range of ages. The staff was so kind and everyone was so accommodating. 10/10!

Family_with_children

10/10

Exceptional

12 Jun 2026

Marcia

The staff is outstanding no matter if it was the room the pool the restaurant… everyone goes above and beyond to make your stay wonderful
Outstanding views from every angle. Dolphins performing every day. Nightly shows were very entertaining

Family_with_children

8/10

Excellent

12 Jun 2026

Christina

Staff was very kind and welcoming! Service was fine with a smile. Everything made me feel like I was on vacation!

Family

10/10

Exceptional

10 Jun 2026

Jehan

Amazing resort! Staff was phenomenal. Will be visiting again.

Family

10/10

Exceptional

10 Jun 2026

Georges

The staff and the food were good and the varities were great. Only things I sugget that Italian resturant. we were for our son wedding and the service not good, food were late on the table, steak was dries, pasta not cooked as supposted to be, you need to bette specially if you have events or wedding.

Family

10/10

Exceptional

09 Jun 2026

Luis

Todo muy lindo limpio y acogedor!! Me encantooooi lo volvería a repetir

Family_with_children

10/10

Exceptional

08 Jun 2026

Jeremy Dale

We loved the staff, excellent food choices and drink choices. Lay out of property was excellent room lay out was very accommodating and always clean, as well. We enjoyed our stay here and will gladly return!

Family

10/10

Exceptional

07 Jun 2026

Tracie

Everything is great. Friendly staff, kid friendly.

Family_with_children

10/10

Exceptional

06 Jun 2026

Paola

There were many options when it came to food, activities for children, entertainment, and pools.

Family_with_children

8/10

Excellent

06 Jun 2026

Laura

Had a great experience overall.

10/10

Exceptional

04 Jun 2026

Adam

The property is amazing; they have two sides where you can swim in the ocean. However, on the east side, there was just a lot of trapped seaweed. Also, around the pool areas, if the wind is strong, the umbrellas can't be opened. So plan accordingly. The resort had a lot of dining options. The gym was extremely well-equipped, and the staff was amazing.

Partner

8/10

Excellent

03 Jun 2026

Carline

This was put second time at this resort and the staff, amenities and overall stay was great.

Family_with_children

10/10

Exceptional

02 Jun 2026

Shivani

I loved everything about this trip. The staff, atmosphere, cleanliness, attentiveness, activities, and vibes. All amazing!!!!

Partner

10/10

Exceptional

31 May 2026

Abdulqader

I have to say that, so far, this is the best place I have stayed in Cancun. I visit Cancun twice a year and have been doing so for the past eight years, which has given me plenty of opportunities to experience different resorts and hotels in the area.

This property truly stands out. The location is excellent, the food was outstanding, and the staff was exceptionally friendly and welcoming. Every resort in Cancun should strive to provide this level of service and guest experience.

A very nice touch was the greeting gesture of placing a hand over the chest. It felt respectful, genuine, and welcoming, and it added to the overall atmosphere of hospitality.

The rooms were also equipped with TVs that support Netflix casting, which was incredibly convenient and made relaxing in the room even more enjoyable.

Overall, this was an outstanding experience, and I highly recommend it to anyone visiting Cancun.

Family_with_children

10/10

Exceptional

31 May 2026

Kassidy

Staff is friendly and attentive. In the adults only tower the butlers (especially Marie and Francisco) were quick to respond and attended to all of our needs. Love the variety of food on property but the quality of proteins like chicken and steak could be improved. Nice variety of bars on property

Friends

10/10

Exceptional

31 May 2026

John

We just returned from an amazing stay at the Hyatt Ziva Cancun, and we are already planning our next trip. The standout feature of this resort is hands-down the incredible staff—everyone went above and beyond to make us feel welcome. A special shout-out to the team at Casa del Café; they starting our mornings off perfectly every single day with amazing service and great drinks.
While our daughter was having the absolute best time at the KidZ Club, my wife and I were able to fully unwind and enjoy a day at the Zen Spa, which was fantastic. It’s rare to find a resort that hits the perfect balance of romance and relaxation for parents while being an absolute blast for kids. We can’t wait to come again!

Family_with_children

10/10

Exceptional

29 May 2026

Marcus

My family and I had an amazing stay at this resort, and I can honestly say it exceeded my expectations. From the moment we arrived, the staff made us feel welcomed and valued. Everyone was friendly, professional, and always willing to help with a smile.

The resort itself was beautiful, clean, and well-maintained. Our room was consistently stocked, cleaned thoroughly, and made comfortable throughout our stay. It was clear that the staff takes pride in providing a great guest experience.

What truly impressed me, however, was the honesty and integrity of the team. During our trip, I accidentally left my wallet at the pool area. It contained cash, credit cards, and important personal items. I was convinced it was gone and that the rest of my vacation would be ruined. To my surprise, when I went to the front desk, my wallet had been turned in—and everything was exactly as I left it. Not a single dollar was missing.

That moment spoke volumes about the character of the staff and the culture of this resort. Finding employees you can trust is priceless, especially when traveling far from home.

If you're looking for a resort with outstanding service, caring employees, and a team that genuinely looks after its guests, I highly recommend staying here. Thank you to everyone who helped make our vacation memorable. We will definitely be back!

Partner

10/10

Exceptional

25 May 2026

Chris

Rooms were nice and clean. Staff was courteous and excellent all weekend. Loved out all inclusive stay.

Family_with_children

8/10

Excellent

24 May 2026

Kryss A

Property

10/10

Exceptional

23 May 2026

Christopher B

Simply the best. The service is next level. Special Thank You to our butlers Monse, David, and Omar! They are amazing. Here is a breakdown of key areas:

Beaches: 5 out of 10 (not Ziva’s fault; we chose to go in May knowing the sargassum could be bad and it was).

Service: 10 out 10. Monse, David, and Omar really go the extra mile.

Food: 9 out of 10. Very high quality and good variety. We stayed away from the buffet due to all the kiddos so this rating is limited to the restaurants. Special thanks to Victor at Lorenzo’s and Alexis at Chevy’s!

Fitness: 10 out of 10. Best fitness classes we’ve ever participated in Cancun. Eduardo and Gustavo will really work you out and I am not talking aqua aerobics. I am talking HIIT, Tibata, CrossFit, and many more!

Drinks: 8 out of 10. We’re not big drinkers, so this isn’t that important to us. Aracely at the Punta Vista pool (adults only) is amazing!

Cleanliness and Comfort: 10 out of 10. The staff is super attentive. If we had the “do not disturb” sign on the door during the day, we received a courtesy call in the evening to make sure we didn’t need anything.

Overall this is one of the best resorts we’ve been to in Cancun. It is on the pricier side, but this case, you get what you pay for. When the sargassum isn’t bad, it is also 2 of the best beaches in Cancun. We’ll definitely be back!

Partner

10/10

Exceptional

23 May 2026

Angela

Staff was very friendly and accommodating !

Family

10/10

Exceptional

21 May 2026

IMRAN

One of the best resorts to stay at in Mexico. Super clean with a great friendly staff. Will def be back soon.

Family_with_children

2/10

Poor

20 May 2026

Sohee

We stayed May 18–20 for a family trip with my parents and child based on several recommendations. While check-in was delayed due to a slow system, we understood and didn't mind.
However, our experience at Tradewind restaurant was deeply frustrating. I accidentally wore a swimsuit cover-up, violating the dress code, and immediately went to our room to change. While I was gone, the rest of my family—all dressed appropriately in regular clothes—asked to sit inside. The hostess repeatedly told them they had to sit outside without any explanation. While a manager and server later apologized, the hostess walked by our table multiple times without ever acknowledging us.
On May 20, my husband’s phone was stolen. While he spoke with security, I asked a floor concierge if there was a lost-and-found. I was met with an incredibly indifferent, slow \"I can’t help you.\" Even after politely asking twice for the next step, the response and tone remained unchanged. No effort was made to assist. Conversely, I want to sincerely thank the two security staff members who worked hard to help us; we truly appreciated their kindness.
We left wondering how we offended the staff. This was a meaningful trip with parents visiting from abroad, and the treatment we received was incredibly disappointing.

Family_with_children

10/10

Exceptional

20 May 2026

JIAYAN

GOOD EXPERIENCE.

10/10

Exceptional

20 May 2026

Shannie

Our stay was awesome!!!!

Family

10/10

Exceptional

20 May 2026

Marissa

Amazing service and staff.

Partner

10/10

Exceptional

19 May 2026

ian

Had a wonderful stay my room hadca beautiful ocean view staff was very nice and helpful room was always clean great food

Family_with_children

10/10

Exceptional

18 May 2026

Sisi Bravo

Me encantó todo y disfruté mucho junto a mi familia lo recomiendo al 100%.

Family

10/10

Exceptional

18 May 2026

Jeffrey

We have traveled to Hyatt Ziva numerous times. It is the best resort to spend time at. We love the staff and workers and they remember us when we return. The restaurants are always great and it is truly Paradise. If you ever get the chance to go, you will be a repeat customer!!!

Partner

10/10

Exceptional

17 May 2026

Hyuni

Very good for families.
Veronica the masseuse was amazing. Staff like Kevin from buffet, spa receptionists, all the servers were so professional. If you like to eat and drink, they offer quality drinks, i was impressed.

Family_with_children

10/10

Exceptional

16 May 2026

Murtaza

Extremely friendly and helpful staff. The food was excellent. No long wait times at check in/out or restaurants. The SPA was the highlight. The room was very nice too. (Very spacious) The hotel appeared a little run down and might need some renovations. Overall very pleased with our stay and highly recommend.

Partner

10/10

Exceptional

14 May 2026

Mina

Clean room : was great ocean front not super new but okay.

Staff : some were great some weren’t so helpful.

Kid friendly : absolutely !

Beach review : during may there was a a ton of sea weed may7-10 . But the balcony view was amazing ocean front .

Family_with_children

10/10

Exceptional

12 May 2026

John

The Hyatt Ziva is an amazing resort. We have visited it four times and cannot recommend enough!

Partner

10/10

Exceptional

11 May 2026

Julie

This is by far the most amazing resort! Friendly, clean, and the food was top tier food!!

Family

10/10

Exceptional

10 May 2026

Nipun

We (2 adults and 2 kids) stayed for a week at Hyatt Ziva. It was incredible. The staff is very nice and attentive. It rained one of the afternoons, and the entertainment team came around to do special activities with the kids.

The restaurants are very nice. The buffet actually spans 2 huge rooms. We are vegetarians and had lots of options (beyond \"salad\" and \"bread\"). Even when the asian restaurant didnt have many vegetarian options. So they offered to have us meet with the Culinary Concierge (Santiago) earlier in the day, and he and his team planned a full menu of vegetarian options for us. That is definitely above and beyond!

I highly recommend the cabanas, we had one for two of the days. Nathan and Adis were our cabana staff and were fabulous.

We also used the spa. Caesar was excellent at recommending the best services for all four of us.

I recommend the water sports, we rented the jet skis. They had a photographer stay near us and take pictures while we in action. We ended up with EPIC shots. Well worth the extra fee.

Best of all, THE DOLPHINS!!! You can swim with the dolphins IN the resort. The kids couldn't get enough. I highly recommend.

Family_with_children

10/10

Exceptional

08 May 2026

Jandell Kurt

Incredible resort, amazing staff, beautiful beaches and pools, and delicious food with tons of options. This is my family and I's favorite resort by far, so much so that I had to go back. We've stayed at several all-inclusive resorts in Cancun, and it is still our favorite. Since it's at the apex of the peninsula, the resort also feels super private!

Family

10/10

Exceptional

05 May 2026

Joseph

Great staff. Beach view

10/10

Exceptional

04 May 2026

Claudia Edith

Best resort ever! Great food, amazing clear water

10/10

Exceptional

04 May 2026

everything is excellent. i will come back to this resort next year

Family_with_children

10/10

Exceptional

04 May 2026

Aileen

Discover one of the best hotels in Cancun for an unforgettable stay.

Partner

10/10

Exceptional

01 May 2026

widalys

Súper encantados de este hotel. Lo adoramos. Comida, diversión, bares, piscinas, instalaciones, todo todo excelente.

Family

6/10

Pleasant

28 Apr 2026

Alberto

This has been our 5th time coming here and we had really high expectations from our previous visits. You pay high prices for mediocre quality food and hit and miss service. We went to celebrate my wife’s birthday and I made sure we let them know they didn’t decorate the room like I requested paid for Turquoize towers and it felt like we had just paid for a regular room. Some staff members like Efrain and Yesenia at el Mercado made our stay amazing. Federico at Havanero and Alejandro at Moongate were really nice. They managers of the restaurant tried to make it right and where open to suggestions. The disappointment did not end there Turquize towers used to be the place to stay but everything in now extra charge then why be all inclusive. The first day we came back at 4 and our room wasn’t cleaned a manager had to be called and the next day samething room was not cleaned till 5:30. We ended going out to Madalenas to dinner.

Partner

8/10

Excellent

25 Apr 2026

Jiashen

It is an all-inclusive property. But anything not included is much more expensive than in US. I had a food poison after eating the sushi in the buffet. When I called the front desk for help I was told the on site doctor would charge 150 dollars per visit and 30 more if you want the doctor come to see you in your room. All the food and drinks I took was inside the property and I have to pay myself for their negligence on the food safety.

On the hand this property is kids friendly. They have separate play area for kids in the lobby and buffet restaurant. The kids club also have daily activities prepared for little ones.

Family_with_children

6/10

Pleasant

24 Apr 2026

Mathew

Bathroom smells really bad from toilet. Facility is old

Partner

10/10

Exceptional

21 Apr 2026

Tianke

Staff friendly, beach is good

Partner

8/10

Excellent

21 Apr 2026

Ike

Most everything was great just check out, we got locked out our room and the staff wouldn't let us in as they saw we just needed to get the rest of our stuff, so we walked to the front desk to walk back to get our stuff to then go back. Sometimes use commonsense

Partner