Name: Ocean Dream Cancun by GuruHotel
Address: Boulevard Kukulkan Km 9.5, Zona Hotelera, Cancun, 77500, MX

10/10

Exceptional

03 Aug 2026

Zaffar

Staff was friendly, especially the staff at the entrance security booth. We liked the proximity to convenience stores and commercial area with the restaurants and other activities within walking distance. Rooms were spacious and clean; housekeeping was satisfactory.

The tourist desk was excellently managed, and we availed ourselves of activities and recommendations it had to offer. This was the best part of our stay.

Overall great experience at this hotel.

10/10

Exceptional

02 Aug 2026

Edgar

Todo bien

6/10

Pleasant

30 Jul 2026

Ashley

The traveling agent company that they have inside their hotel to help schedule or buy tickets for the Coco bongo club and adventures/ attractions is a scam, I bought tickets to go to the Coco bongo and the next day got a call and a lady came up to me stating they had to cancel our tickets because it’s a private event but when we walked in front of the club and they were trying to get us to buy tickets to go in, it’s been two weeks and still have not received a refund. $200 GONE!!!!!!

4/10

Poor

28 Jul 2026

Md Mikdadul

Amenities and their policy was bad. As they have every room setup for 2 person mentioned in Expedia and during my booking I only mentioned my name. They charged me $40/night cause I didn’t mention my wife name. It was ridiculous.

2/10

Poor

26 Jul 2026

Ed

Ocean Dream Hotel! Not dreamy! Look elsewhere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The property is very dated, and they're fighting a losing battle with the maintenance. Some roaches in the bedroom sink area. Peeling paint and many things in the room were poorly patched. In the common areas things were a bit better.

The worst part was the house keeping - virtually non-existent. Bed sheets were stained (bleached clean but stained) - finally changed after 3 requests. Used glasses and cups were not removed from the room. No room coffee or water after day 1 - super.

Dining area food and drink was also expensive.

They're squeezing every penny out of this property; at your expense.

I'd camp on the beach before I'd stay here again.........................

8/10

Excellent

25 Jul 2026

Filomena

The hotel was very clean.

8/10

Excellent

25 Jul 2026

Angelica

Friendly /Helpful staff, rooms were attended daily without requesting. Bar & food on site. Great air conditioning & WiFi . Beach access on site . 3 min walk to coco bongo area.

10/10

Exceptional

25 Jul 2026

Eileen Faye

Great place to stay close to clubs, shops and a very nice beach and clean rooms

2/10

Poor

22 Jul 2026

Omar

The Hotel was great, but they charged for everything..
Breakfast buffet $450 pesos..
Gym $150 pesos
You couldn't have your own drinks at the pool...Beer 12oz was $200 pesos..
Also it says we can drink on beach, but no they kicked us out because we were at their property...
Clean hotel, but ridiculous..

Partner

8/10

Excellent

21 Jul 2026

vanessa

The entire staff was amazing and very helpful. The only issue we had was the shower not having enough pressure, other than we had no complaints. Again, the staff was amazing.

Friends_and_family Family

6/10

Pleasant

21 Jul 2026

Betty

Clean

Friends

8/10

Excellent

20 Jul 2026

Claudio

Pefect area, view and pricing, if you plan to visit Cancun and tour most days this hotel is the perfect option for you!

Friends

6/10

Pleasant

16 Jul 2026

Majdi

Pas accueillants , ni serviable

Family

10/10

Exceptional

15 Jul 2026

Melanny

Clean room

Family_with_children

2/10

Poor

14 Jul 2026

Ana

This was by far the worst hotel I’ve ever stayed at in Cancun. The rooms were dirty, the furniture was old, worn out, and broken, and we found roaches in both the bedroom and the bathroom. The overall condition of the hotel was unacceptable, and it did not match the standards that were advertised. I would not recommend staying here and definitely would not return.

Partner

6/10

Pleasant

09 Jul 2026

Gary

For the price and location it was a good stay. The property mostly the room was very run down and worn. They definitely need a remodel. Cabinets were falling apart and they filled in the sink hole with a none matching piece of granite in the kitchen area. The water pressure sucked as well. Toilet easily gets stopped up. But the location is amazing and by far the best part along with the affordability. The staff was helpful but you could tell they were understaffed and worked to death. I felt bad for them actually. Not a bad stay just an okay one.

Family_with_children

2/10

Poor

09 Jul 2026

Sylvester

If I could give them zero stars I would, but since I can’t I’ll give them 1. I would not recommend staying here. The rooms looked nothing like the photos advertised on the website. They were outdated, poorly maintained, and far from what was promised, which made the stay very disappointing from the moment I checked in.

The staff was also extremely unhelpful. Rather than trying to resolve concerns, they seemed more interested in finding ways to charge guests for extra fees. My experience left me feeling like I was being taken advantage of instead of treated like a valued customer.

One thing I strongly recommend is reading all of the fine print before booking. I was charged for not returning a single room key, even though it was just a standard plastic key card that most hotels use and is inexpensive to replace. That fee felt excessive and was never clearly emphasized during check-in.

Overall, the misleading room photos, poor customer service, and unexpected charges made for a frustrating experience. I won’t be staying here again and would encourage others to look elsewhere.

Family

6/10

Pleasant

08 Jul 2026

Franklin

Satisfactory not special

Friends

10/10

Exceptional

06 Jul 2026

Irving Adrian Nolasco

Helpful staff !

Family_with_children

2/10

Poor

05 Jul 2026

Alma

La habitación las housekeeping solo tendían las camas, no barrían, ni trapeaban , no sacaban la basura del baño, toallas no dejaban suficientes para tres personas , no cambiaban las toallas para secar manos, la secadora de pelo no funcionaba les hice saber y no la reemplazaron,el refrigerador no servía congelaba todo, uno de los baños no tenía la puerta de crystal y se hacía un mojadero al bañarse, y ni así se nos otorgaba más toallas o algo para secar el piso, la taza liquidaba agua todo el tiempo el piso mojado , elevador solo funcionaba uno, y está súper pequeño y para todos los huéspedes wooow , la alberca el agua se ve súper sucia , el jacuzzi no funcionaba, el personal de la barra muy cortante, y uno de los q vigila grocero no sabe pedir las cosas a los huéspedes, me quiso sacar de la alberca por tener mi bebida por un costado, en otra opinión ya este hotel necesita ser remodelado. El precio no es tan barato y no es lo que se ve en las fotos más aparte deberían poner atención en su personal que no sea tan grecero y cortante, y q las q se encargan de hacer liempieza si cambien sábanas y toallas no solo tenderlas con las mismas sábanas y doblar las toallas solo por q se ven limpias .

Family

4/10

Poor

05 Jul 2026

JOSELIAS

the staff was not helpful, the room was not clean and they do not change the sheets

Family_with_children

10/10

Exceptional

03 Jul 2026

Stevphanie

Our room was PB4 and the view of the pool and sea was amazing! We will go back and we will stay here again!
Very easy walk to shopping, food and more. The food and drinks at Ocean Dreams was really good too!

Friends

10/10

Exceptional

02 Jul 2026

Mariana

Perfect

Friends

10/10

Exceptional

01 Jul 2026

Emilia

Elevator needs to be replaced

Family

2/10

Poor

29 Jun 2026

Pure

Very old hotel, not worth the price. Staff was not kind.

Self

10/10

Exceptional

25 Jun 2026

James

The staff were very welcoming.Our room was cleaned to perfection.The pool was maintained and we had no problems getting our lounge chairs each day.We have stayed here in Ocean Dreams a number of times before.I am quite sure we will stay there again.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

HENRY

First of all the staff was 5⭐️+, second the place it’s exactly what you need nothing fancy but it’s exactly what you need like the beach, pool, bar and the restaurant.

Things I didn’t like I couldn’t change the temperature of the air conditioning of the room it was ok but I like my room really cold.

Second I didn’t like the food at all now that’s a personal choice but I didn’t like it at all, I would love to see more choices to pick.

Family_with_children

10/10

Exceptional

17 Jun 2026

karina

Exelente servicio

Family_with_children

4/10

Poor

13 Jun 2026

Teresa

I encountered disturbances while I was in a Zoom meeting. Staff entered even though I had Do Not Disturb on my door and interrupted my meeting. So much noise in adjacent room due to major repairs that left me without peace and quiet. I had to request a different room. The “Garden View” is overlooking unsightly worn down equipment and trash, toilet didn’t flush, transferred to another room upon request, and maintenance programmed just one channel. There was no smartTV apps in the replacement room. There is poor communication among staff. Jose who works at the front desk was kind and tried to help me. I was instructed to use the same two beach towels throughout my stay or I would be charged. When I brought up issues, Guru was rude and didn’t take responsibility.

After your first packet of coffee, you are charged $5 USD each time. It was good that 7-Eleven was nearby.

I requested a refund but Expedia left it up to the hotel, and they declined. I have always used Expedia for my travel needs but they need to assess businesses more carefully.

I am looking forward to returning to resorts in Cancun that I’ve visited in the past such as Hyatt Ziva and/or Club Med, as Ocean Dream needs to develop its professionalism.

Self

4/10

Poor

12 Jun 2026

Rosemarie

The property is nice with the pool right in front of the ocean. Easy access to the beach is great, good location in terms of getting to Coco Bongo, restaurants, flee market and Selecta.
Room was standard even though we had the Deluxe Room. The TV did not work, there was no hot water for the whole stay, so showering in cold water everyday was horrible. Our coffee maker did not work and after requesting another bottle of water because it was wasted on the coffee we tried to make we were told at reception “no they would not provide us with another water bottle”
No face cloths at all in the bathrooms as they don’t have any and the hot tub that is advertised that they have does not work.
Very disappointing. Some staff were attentive but others were not helpful at all and the cleaning lady for the reception area bathroom was very unfriendly.

Friends

8/10

Excellent

12 Jun 2026

Ascencion R

Lo que me pareció bueno es que está cerca de muchos restaurantes, el hotel estaba limpio, la alberca me encantó, pero lo que no me gustó es que tenías que caminar bastante para tomar el elevador

10/10

Exceptional

11 Jun 2026

Armando

En general el hotel estaba bien, el penthouse que nos dieron estaba muy amplio. El hotel tiene buena ubicación para los restaurantes y bares.

Family_with_children

2/10

Poor

07 Jun 2026

Josefina

Solo un ascensor funcionaba por lo que debimos utilizar las escaleras toda la estadía, desde un cuarto piso.
Sin servicio alguno, no te dan hielo ni te renuevan las toallas para la piscina cuando se ensucian.
Las habitaciones sin mantenimiento, el AC se rompió y demoraron dos horas en cambiarnos de habitación. Enviaron a un pobre señor de mantenimiento que no tenia idea de que hacer.
No volvería ni lo recomendaría.

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Norma Elizabeth

Excelente ubicación

10/10

Exceptional

04 Jun 2026

Rachel

Beautiful

Self

4/10

Poor

02 Jun 2026

Robert

Place is old and needs to be torn down 👇

6/10

Pleasant

31 May 2026

Ashley

Everything was as described in the pictures and clean property. Walking distance to a lot of places. Only complaint is the bed was very hard and uncomfortable. Was pleased with everything else.

Partner

2/10

Poor

28 May 2026

Ruas

They wouldn’t allow me to leave. I was checking out, and my dad had another bracelet for the room but he was down the road. They kept me locked in the property behind a gate, and said I couldn’t leave until my dad brought the bracelet back. My dad was going to bring it back, but they forced me to stay there until he came back. The staff were rude and putting their hands in my moms face and being very dismissive. The AC also didn’t work in my room, so I slept all sweaty. It was a crap hotel.

Family

10/10

Exceptional

25 May 2026

Vinod

Good

6/10

Pleasant

23 May 2026

Norman

The room we stayed in was PD2. During our stay, we noticed an issue in the bathroom, as there was an unpleasant odor similar to that of wastewater.Fortunately, we spent most of our time outside the room exploring the Cancun area, which made the situation more manageable. However, the odor persisted and was uncomfortable. The parking was not available during our stay because they were paving the entrance.

Partner

8/10

Excellent

18 May 2026

K cecilia

love the location! not too fond of food and cost!

Partner

4/10

Poor

12 May 2026

kambiz

We booked this hotel through Expedia and arrived around noon, but we were told we had to wait until 3 p.m. to check in. They offered no flexibility; if we wanted early check-in, it was $20 per hour. Even though they said the hotel was 60% full, many families, like us, were waiting in the lobby until the 3 p.m. rush. It was ridiculous—if rooms were ready, they should have let us check in sooner, instead of holding everyone until the same time. That night, we were also told we had to move our car because of supposed construction work. Despite our plan to leave the next day, they insisted we had to move it that night and pay for parking at a lot next door. We asked why we should pay,you guys at the hotel should pay, but they refused. So, we set an alarm for 6 a.m. to handle it. When we arrived, the parking lot next door had no idea about the arrangement. After going back and forth for an hour, the morning shift still didn’t have answers. Eventually, one employee with good English helped us park, but it was a total mess. By the time we left at noon, there was no construction at all. The poor management was obvious—no communication, and the front desk staff was left stranded. While the room itself was fine, the overall experience was exhausting and poorly organized. I wouldn't recommend this hotel... But Valentina at the front desk was very sweet

Friends

10/10

Exceptional

03 May 2026

Jessica

Everything was wonderful.

10/10

Exceptional

03 May 2026

Mahdi

Nice and clean hotel

6/10

Pleasant

25 Apr 2026

Jacqueline

Could not believe they supply a coffee machine but no coffee! Only hotel in multiple across Mexico 15 day trip to disappoint. When trying to get coffee for machine told by reception go to dinning room to buy. Dining room told me go to reception or shop! Shop only has instant coffee which is horrible!

Self

6/10

Pleasant

15 Apr 2026

Karen

The room was fairly clean, the shower was a little dirty and the sink kept clogging. The electricity was also not working well so some of the lights would not turn on and the outlets would not work at times.

Family_with_children

8/10

Excellent

15 Apr 2026

jeremy

Great stay for a quick getaway

Friends

10/10

Exceptional

15 Apr 2026

Yurelys

U

4/10

Poor

13 Apr 2026

MD

The room was dirty. Limited cleaning. Room has no blankets we are feeling so cold. Night time. I don’t like they are service.

Family_with_children

10/10

Exceptional

08 Apr 2026

Shahnoor

Kitchen should have more utensils and they should provide light blankets.

Family_with_children

10/10

Exceptional

04 Apr 2026

Lina

La piscina está increíble, la cercanía del mar es algo asombroso. El servicio del personal fue muy agradable. Un hotel muy recomendable

Family_with_children

2/10

Poor

02 Apr 2026

Elsa

PH was dirty and run down

Family_with_children

2/10

Poor

28 Mar 2026

Juliet

not good place to stay,worst hotel,tv not working,wifi not working,i cancelled my booking no refund.

Family_with_children

8/10

Excellent

23 Mar 2026

Juan

Nice basic and affordable place to stay

Family_with_children

10/10

Exceptional

20 Mar 2026

Angela

Loved this beachfront hotel. Very secure and regulated entry made us feel safe. The staff were great and attentive. Beautiful pool and areas to lounge by the pool and on the beach. Great poolside snacks and bar. Proximity to great restaurants is fantastic.

Friends_and_family Family

4/10

Poor

18 Mar 2026

Thomas

When looking for hotels to enjoy our spring break, Ocean Dream stood out to us as being a safe, clean, and centralized. Initially, we had 9 people, so I booked 3 rooms for 3 people that fit 4 people each, for a total of 12.

Upon arrival, we were charged an extra $240 for having 3 extra people, which is my fault for not reading the fine print, but kind of ridiculous considering the rooms were never arranged for the 3 extra residents. None of the rooms ever received additional beach towels or shower towels, but were charged the extra $240.

Secondly, 2 of the rooms contained ants that would climb up onto the counters and eat our food.

The room service was good, although a couple of us lost some expensive clothing items that we know were in the room before the maid came by.

Additionally, half of my room's shower door was missing, resulting in water covering the entire bathroom floor, which led to water, sand, and dirt being tracked into the bedroom area.

As if the missing clothes, sopping wet floors, and bugs in the room wasn't enough, our stay only managed to get worse.

One of our friends had an incident on the beach where he fell, which required him to be sent to the hospital. After the hotel heard about it, they sent someone to his room to KICK US OUT. They demanded that we leave because it could backfire on them or that we were to pay them $100 or they would involve the police. We complied out of fear and shock. This experience utterly disgusted us and won't ever be

Friends

8/10

Excellent

16 Mar 2026

Timothy

Nice room near strip, on the beach. Dining and shopping options close by. Staff very helpful. Only issues I had were that hot water ran out too fast and had issues with high speed internet after first day. Other than that, it was a great experience .

10/10

Exceptional

15 Mar 2026

Oscar

Nice

8/10

Excellent

11 Mar 2026

vanessa

I loved the room. The best part was the ocean view, breathtaking. There were 2 downfalls though. The shower was cold and the toilet was clogged. After reading the multiple signs, not throw paper in toilet, it was still clogged. And the receptionist didn't really explain much about the hotel, as far as how to get to the room, if there is an elevator or stairs, room service or other amenities in the building. Basically, if I didn't ask, I wouldn't know. But overall, I enjoyed my stay.

Family

8/10

Excellent

08 Mar 2026

Jake

Ocean view room was nice, clean property, staff were helpful where they could be

Family

6/10

Pleasant

06 Mar 2026

Phyllis

The room looked over the beach. Very nice view of the ocean. Nice large king bed, very comfortable. Lots of hot water in the shower. Did not deal with the hot tub. Room was large and comfortable.
Staff was sufficient.

Partner

10/10

Exceptional

03 Mar 2026

Kashin

Love this place perfect location

8/10

Excellent

03 Mar 2026

Juanita

Ocean view was awesome, beach was lovely

Friends

8/10

Excellent

01 Mar 2026

Brandon

Great location, friendly staff

Friends

8/10

Excellent

28 Feb 2026

Stephen

Ocean view, location, friendly and helpful staff.

8/10

Excellent

25 Feb 2026

Ma del Carmen

Great spot to stay restaurant and clubs are like 2 to 3 minutes walking

10/10

Exceptional

23 Feb 2026

Leonard

Great locations, ocean view is perfect. Staff are welcoming and professional. Highly recommended.

Partner

10/10

Exceptional

21 Feb 2026

Joann

Beautiful view. Great value. Very clean.Would stay here again.

10/10

Exceptional

20 Feb 2026

Ma B. Beltran

Clean and amazing service!

8/10

Excellent

19 Feb 2026

Fr Stephen

A small glitch on the housekeeping and the restaraunt price was a bit over the top -- otheise very good Very nice staff including housekeepers, building personnel, wait staff -- always very polite and pleasant

Self

6/10

Pleasant

18 Feb 2026

Arnaldo

Hot water , cleaning

Friends

10/10

Exceptional

15 Feb 2026

lilia

Excellent location and beautiful views.

Leisure Family_with_children

6/10

Pleasant

15 Feb 2026

Pamela

Our stay was great!!! Only a few things missing..This resort is not handicapped equipped..no railings at all in one pool, no railings on stairs ro beach..Food was okay ..not really hot either time...Service was goo and bad..Sometimes they were so busy they couldnt keep up...Room was good..bed was hard..We would atay again if no other choice...Thank you to Tomas for taking great care of us with food and drinks!!!!

4/10

Poor

13 Feb 2026

Jeannie

The room was awful, rusty, old. No hot running water. No microwave available.

Leisure Family

10/10

Exceptional

11 Feb 2026

George

Very very good

10/10

Exceptional

10 Feb 2026

Melissa

Beautiful place.

2/10

Poor

09 Feb 2026

Crystal

The room was absolutely filthy. Dirty floor, blood on sheets, peeling wall paper, very little pressure in the hot tub/bath- it took 3 hours to fill it. Not joking. Rude staff at the beach club, told us the club was closed when we arrived at 4pm. Then said it closed at 4:30, only after speaking with a manager were we told the beach club closed at 5pm and that we could sit on the bean bags until 5. Location is fantastic but that’s about it.

Friends_and_family Friends

2/10

Poor

08 Feb 2026

trevor

Dirty, rundown rooms. No furniture in the room, broken outlets, broken fixtures, unhelpful staff.

Leisure Partner

4/10

Poor

08 Feb 2026

Jessica

The room had roaches and no hot water. Only way to get hot water would be after 1pm. The staff was okay but asking for extra towels or anything was a hassle
The food they dont listen to you when you order or they dont understand english which is bad

Leisure Self

10/10

Exceptional

05 Feb 2026

Lea

Great room, amazing location, clean and well maintained outdoors, friendly staff. We'll come back!

Leisure Family

8/10

Excellent

02 Feb 2026

Isbel

Clean rooms , very good location

10/10

Exceptional

31 Jan 2026

Kristina

The staff were all kind and the room was beautiful

2/10

Poor

24 Jan 2026

Roberto

Barhroom toilet in my room did not flush,not enough towels or blankets.staff was not attentive, table was never clean had stains ,they never did are dishes worst place i ever stayrd at!

Friends_and_family Friends

10/10

Exceptional

23 Jan 2026

Monica

This is my 3rd time starting at Ocean dreams and every time is exceptional service. Room was clean and beautiful ocean view. The staff was very attentive and very friendly. Definitely will be booking again with ocean dreams.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Diana

Room and personal was amazing. Zona hoteliera was offul place to be. I never will be back in Maxico

Leisure Partner

10/10

Exceptional

16 Jan 2026

Kasey

The room was clean, and the room service was fast! The AC worked great as well. Overall, I am very happy with my stay and will be back!

Leisure Friends

4/10

Poor

15 Jan 2026

Cynthia

The check in
process was poor front desk workers rude. Once I checked in, went up to the room. Toilet seat broke, went back down to the recession desk to inform them that the toilet seat was broke. The guy say OK we’ll take care of it. They never came to fix it. Check out process poorly rude employee it was just a terrible experience. They never told me that you had to wait for the housekeeper to go upstairs to check the room before you can leave. It was just crazy. I would never stay there again and the pictures on the Internet looks good but once you see it in person its not even 2 star,

Business_and_leisure Family

6/10

Pleasant

13 Jan 2026

Maria

The room and cleanliness of the room was good. A nightstand was missing where it was needed. We had to use a chair from the balcony to set our phones on. Extra towels are not given. I'm sorry that I like to take extra showers and I don't want to dry myself with a wet towel. I feel like if the room is not an upgrade you are left to fend for yourself. Example one, I needed a microwave in the morning. I went to the lobbby to ask for one, they sent me to the restaurant. The restaurant didn't have a microwave, I just needed to heat up my breakfast. Because you guys don't have free breakfast and don't have a microwave in my room. Another example, when we were hanging out by the pool My husband ordered beers from a server. After 10 minutes of Nothing, my husband went to the bar to ask for beers. They told him that they didn't sell beers for us to take to the pool. Funny! yet 5 minutes later the server guy shows up with the beers. You need female lobby staff members. All guys is intimidating especially for single women staying there. The guy that gave me the room key announced my room number OUTLOUD twice. I can read the paper ypu wrote it on. That is a safety violation.

Business_and_leisure Partner

10/10

Exceptional

12 Jan 2026

Jonathan

Nice room and service

Leisure Family

2/10

Poor

10 Jan 2026

Summer

My tv didn’t work my whole stay. When you have small kids they enjoy cartoons on the morning.

4/10

Poor

08 Jan 2026

THALIA GABRIELA

The room was alright, except for the shower—one of the sliding doors was missing, so the bathroom floor gets wet every time you shower, which can be a hazard. The pools are clean and well-maintained. I wouldn’t recommend ordering food from the pool bar. My kids ordered burgers, and the meat tasted weird—like it was going bad, and the bread was old and tough. One of my kids ended up with a stomach ache and diarrhea. Since this isn’t an all-inclusive hotel and food is expensive, I don’t think they sell much, and the food doesn’t seem fresh. My advice is to skip eating at the hotel. We stayed from Tuesday to Thursday, and Wednesday was the only full day we had there. Check-in is at 3 PM and check-out is at 12 PM, so I was looking forward to spending Wednesday at the beach. But, the beach club was closed that day because they were working on it. We didn’t get an umbrella or enjoy nature since it wasn’t open. I was also told by staff that they didn’t open because they’re short-staffed. For what I paid, I expected a place with all the amenities open.

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Mar

Excellent hotel, clean, nice beach, nice people

Family_with_children

10/10

Exceptional

04 Jan 2026

Edgar

I loved everything about this stay. The location, the staff, also the fast that the front security staff were super on top of making sure only guests came in. I would recommend to my friends and family.

Leisure Family

8/10

Excellent

03 Jan 2026

Yali

The room was clean, and the private beach and pool were very convenient. The ocean-side view was beautiful. However, the bathroom locker and sliding cabinet door were broken and difficult to use, and the shower water pressure was quite low.

6/10

Pleasant

02 Jan 2026

Pearl

It's great for the location.
Walkable.
Room just okay.

Family

10/10

Exceptional

02 Jan 2026

Jose

Excellent lication

6/10

Pleasant

01 Jan 2026

Francis

The only significant issue is the plumbing infrastructure, particularly the toilet valves were too old or maybe there just isn’t sufficient water pressure to flush

Always wondering if it’s going to be a successful flush is a bit nerve wracking

Other than that, it’s a decent hotel with amazing views and friendly staff and an excellent location to do commercial stuff/dining in the Hotel Zone

Leisure Family

2/10

Poor

30 Dec 2025

Sashidher

I had a very disappointing experience at this hotel. The facilities were not functioning properly, including the toilets. I am unsure why Expedia recommended this property with such a high star rating.

Leisure Family

8/10

Excellent

30 Dec 2025

YANN

room a bit dated but the view my gosh the view

Leisure Family

10/10

Exceptional

30 Dec 2025

jianhua

no breakfast