Name: Riu Palace las Americas - Adults Only - AI
Address: Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Cancun, 77500, MX

10/10

Exceptional

02 Aug 2026

Leroy

Great customer service clean facilities different options of food and great drinks

10/10

Exceptional

02 Aug 2026

Mary

It was excellent. The food was fantastic, best buffet I ever had. Enjoyed the entertainment and the food at the restaurants were great as well. Beautiful place and beach. I already miss it. Shout out to Marlene in the buffet lunch service, she was excellent. I will definitely be back.

10/10

Exceptional

01 Aug 2026

Alicia

everyone was so nice and everything was clean! I would come back again !

10/10

Exceptional

01 Aug 2026

Maria Sharon

Hotel was clean and staff were responsive. We enjoyed our stay.

6/10

Pleasant

01 Aug 2026

Erica

I had stayed there previously maybe 2-3 years prior liked it very much this time the beds in the room where horrible my body was in pain due to the uncomfortableness from the bed also the guest in the next room where younger adults and they where there to party but would come back very late and continue to be loud and noisy which didn’t help. We had ppl knocking at our door at night what seemed to be other guests - that was scary because we didn’t know them and they knocked and went back in the hallway so I couldn’t see who it was from the peephole and they kept knocking and knocking several times it happened more than once. The AC wasn’t the worst but also you couldn’t change the temperature or I couldn’t figure it out atleast . They didn’t provide clean towels each time they cleaned the room which we only asked every other day. The food in the restaurants is ok honestly for me was bland it’s eatable but not my favorite a lot of it (and I get it it’s hot as heck weather wise) but a lot of the items that are supposed to be kept cold where lukewarm sometimes like milk for the cereal, juices. The Hotel is beautiful it’s well kept maybe not getting a comfortable bed was the thing this time around that made me not enjoy it as much due to not getting proper rest I don’t think if I return to Cancun I would be staying there a 3rd time.

10/10

Exceptional

01 Aug 2026

Richard L

We stayed in Room 221 from July 25 for a five-night stay, and we absolutely loved this resort!

Check-in was quick and easy. The staff was incredibly friendly, welcomed us with a complimentary drink, and even surprised us with a free room upgrade.

Our room was spotless, and everything worked perfectly. The air conditioning kept the room nice and cool, which was especially appreciated after spending time in the sun.

The pools were very clean, and the poolside drink service was outstanding. There were plenty of lounge chairs available, even though some guests reserved chairs early in the morning.

The beach was fantastic, with beautiful, crystal-clear turquoise water that was absolutely breathtaking.

Every employee we met during our stay was friendly, helpful, and always greeted us with a smile. Their excellent service made our vacation even more enjoyable.

We had a wonderful experience and would highly recommend this resort. We can't wait to return!

10/10

Exceptional

01 Aug 2026

Patricia

I’ve stayed at this hotel bunch of times before .
It has been my favorite in comparison to
others hotel n “ La Zona Hotelera “
The staff oz super helpful, kind , amicable.
Kudos to all the staff from the front desk.
Mitzy was extremely efficient & competent.
Can’t remember naces. But “top of the line “

10/10

Exceptional

31 Jul 2026

James Robert

Great stay. We will definitely be going back.

8/10

Excellent

31 Jul 2026

SERGIO

El servicio del staff muy bueno

10/10

Exceptional

31 Jul 2026

MICHAEL

It wasn’t a Five Star Resortit this IS A TEN
STAR RESORT !
WE didn’t even leave the property five restaurants, two lounges, beautiful, beautiful grounds everything you could ever want !
RIU PALACE LAS AMÉRICAS, Cancún.

Superior Staff

2/10

Poor

30 Jul 2026

Banan

Do not book a stay here. From stinking outdated rooms to dismissive customer service, this establishment failed on every imaginable metric. It is not worth the money or the headache. The room smelled like sewage the entire time we were there. Cleaning lady came to spray some solution, it helped for a few hours, but the smell came right back. There was visible mold in the shower grout and in between the curtains. The room never felt clean or comfortable. High level of noise from the party downstairs and the constant maintenance crew made it impossible to get a good night rest. On day 4 of our stay, they put a note on our door that water will be cut off for 4 hours but that lasted much longer, close to 7 hours. We had to ask if we can go shower in another room so we can clean up and make it to our dinner reservations. To top it all off, the ceiling started leaking water and the floor was completely wet and slippery and the toilet stopped working on our last day, so we had to use the public restroom in the lobby. To make matters worse, a few other guests mentioned to us their money and personal items were stolen right out of their room which was extremely unsettling just to hear.
When all these complaints were bought up to management, the only response we got is that we can email their complaints department and maybe they will help. We will never return to any Riu establishment again and do not recommend for anyone to book with them. Signed – a very disappointed guest.

10/10

Exceptional

30 Jul 2026

Juan M

Riu Palace Las Americas is magnificent, service is phenomenal 👏 👌 🙌. The beach is stunning, clean it is a literal walk in pool there isn't even any big waves to knock you over. It's so close to the strip where the night life is, but honestly this hotel is the best I have stayed at. I was here in June and I am back in July and the beach is clean zero sea weed.

10/10

Exceptional

30 Jul 2026

Jonathan

My wife and i have stayed twice… loved it each time

10/10

Exceptional

29 Jul 2026

Juan Carlos Puerta

Muy buen hotel

2/10

Poor

29 Jul 2026

Jacqueline

I had a very disappointing experience staying at this hotel. From the moment I arrived, the service was unprofessional and unwelcoming. The front desk staff seemed disorganized and uninterested in helping guests, which set the tone for the entire stay.

The room itself was far below expectations. It was not properly cleaned—there were stains on the bedding, dust on surfaces, and an unpleasant odor that made it difficult to relax. The bathroom was equally concerning, with visible grime and poorly maintained fixtures.

To make matters worse, basic amenities were either missing or not functioning. The air conditioning barely worked, and the Wi-Fi was unreliable throughout my stay. Noise from neighboring rooms and the hallway made it nearly impossible to get a good night’s sleep.

Overall, this hotel did not meet even basic standards of cleanliness or customer service. I would not recommend staying here and will definitely not be returning.

10/10

Exceptional

29 Jul 2026

Marbelly

Amazing property! Would definitely be back!

8/10

Excellent

28 Jul 2026

Cameo

Staff was awesome… the buffet was great

10/10

Exceptional

28 Jul 2026

Amar

Super clean daily. Amazing clean pool. Room cleaning was also amazing and consistant. Food was great. Staff was very friendly. I strongly recommend this resort.

10/10

Exceptional

28 Jul 2026

James

I loved the swim up bar and performances!

10/10

Exceptional

28 Jul 2026

Olga

I love everything there, going come back next summer for sure!

8/10

Excellent

28 Jul 2026

MIchael

Incredible beach and lovely staff and guests generally speaking. We had a great time.

Rooms needs an upgrade including mattresses and bedding and the electronics….

10/10

Exceptional

28 Jul 2026

Karen

Great casual place. We go every year.

10/10

Exceptional

28 Jul 2026

Samantha

Excellent staff and service!

8/10

Excellent

27 Jul 2026

Micheal

We enjoyed our long weekend at the resort. The rooms were clean, wait and housekeeping staff were very helpful and friendly.
The Mexican restaurant was our favorite and Steakhouse our least.
Very nice pools and was happy to find the Sauna and Jacuzzi were both included.
The free transportation through Expedia is a joke, seemed like everyone was playing a game with it or something..
Overall we liked the place and location and wouldn’t hesitate going back.

10/10

Exceptional

27 Jul 2026

Nelson

K

Family

10/10

Exceptional

27 Jul 2026

Benjamin

The staff was very helpful and answered any questions I had to the best of their ability.

6/10

Pleasant

27 Jul 2026

Jef

Ty

8/10

Excellent

27 Jul 2026

Stacy

Overall the hotel and grounds were amazing. We were a little disappointed in the food the restaurants had. Steaks weren’t very good, Mexican food wasn’t great either. Sad to say the buffet was actually better than the restaurant.
Definitely recommend the massages and booking excursions was easily done at the hotel, but might find them cheaper just outside the hotel.

10/10

Exceptional

27 Jul 2026

John

Entire resort was amazing. Staff was incredible. Food was great. Room was clean but seemed like the air conditioning was not up to par. I would definitely recommend it though.

8/10

Excellent

27 Jul 2026

LYNN MARIE

This was a great adults only all-inclusive. Room was always clean and had a great view. Restaurants were all pretty good with great service. The only negatives were the pools close early, redundant night entertainment. An outdoor snack bar by the pool and beach would have been nice. Also, there is a VERY LIMITED room service menu.

2/10

Poor

27 Jul 2026

Rehman

Toilet wouldn’t work had to ask to fix it three times and flush it 4 times in a row for it to work. When asked them to help was given attitude.

10/10

Exceptional

27 Jul 2026

Sophia

end and I was the parties. We attended the pink party and Neon party. Both nights they had face painting in the lobby before entering the van that took you to the party. Miguel did an amazing job night both nights! Sam and Marco did an amazing job organizing the coordination of the schedule too and from. Lucero works at the Riu Stage as one of the cocktail servers and each night she served my friend and I. She was always attentive and quick and always remembered our orders. Speaking of the Riu Stage, each night had different performances including dances from around the world, abba performance, bingo, bands and other event at night. The only ‘complaint’ was that they only have parties on Tuesday (jungle), Wednesday (white), Friday (pink) and Saturday (neon). I would have liked to have gone out more parties since they did such an amazing job. Just note that any of the specialty restaurants do not take reservations and to be there when they open to avoid the big crowds, around 5:45-6. The resort has 1 pool with a swim up bar (highly recommend), another that is more calm and relaxing and another small pool I did not use, they also have the ocean just a foot step away. I cannot say enough praise for the staff here, they truly made the experience worth it. I always saw staff cleaning or helping a guest with a smile on thet I will definitely return here in the future!

10/10

Exceptional

27 Jul 2026

Stephanie Lynn

Great place

10/10

Exceptional

27 Jul 2026

Isaias

.

8/10

Excellent

27 Jul 2026

Roberto

Todo estuvo muy bien,,

10/10

Exceptional

27 Jul 2026

David R

I have stayed at (2) Riu properties, Riu palace in Costa Rica and this stay in Riu palace in Cancun and both were excellent. We will be booking Riu Palace for our next vacation. Everything was excellent!

10/10

Exceptional

27 Jul 2026

Ariana

Amazing place. I would definitely recommend. Rooms were clean and the staff very friendly and welcoming. Beach was absolutely beautiful. No seaweed during our visit.

10/10

Exceptional

27 Jul 2026

Mousa

Excellent

2/10

Poor

26 Jul 2026

Aracely

Nomas me robaron mi dinero no tienen buena atencion Nunca me dieron una explicación. Hicieron fraude

10/10

Exceptional

26 Jul 2026

Mohamed

Great resort and very clean

10/10

Exceptional

26 Jul 2026

Leonelo Giovanni Muniz

Todo excelente, lo mejor la comida !

8/10

Excellent

26 Jul 2026

Thomas Patrick

Overall-lots of restaurant choices (no reservations accepted, although there was rarely a wait); good poolside activities (and a variety); good evening entertainment options in showroom area; helpful and avialalbe ; nice extra perks (mariachi band one evening in the steakhouse, special michelada stand by the pool).

personally-just one gripe, we got moved out of our room because of a toilet leak that we did not discover or complain about. I guess the housekeeper did? They forced a room change that was supposed to be an upgrade. It did have an ocean view, but it was in an older part of the hotel and the room showed it. Still a nice room, but older (curtains couldn't close all the way, dresser was rickity, etc).

10/10

Exceptional

26 Jul 2026

Nicolas

Great place to stay for our first time in Cancun. Everything was as advertised.

10/10

Exceptional

26 Jul 2026

Lisa Ivette

This place was very nice and clean. The front staff aren’t very helpful. And one issue I had was I had a chair by the pool with my stuff. I chose that seat for a reason since I was traveling alone. I went to lunch and made sure to get a seat where I can see my seat and belongings. I saw the worker move my stuff 5 seats away so that he can add 5 chairs for this group who just arrived. So now I was away from the pool area and these ppl all they did was place their stuff on the chair and went into the pool for 1 hour and left, never sat on the chairs or anything. While my stuff was moved to accommodate them. The guy did tip the worker so it must’ve been worth it for him. It was just annoying that my stuff was moved without permission or respect. The restaurants are small and get packed quickly. Food is good and services at the restaurant were exceptional. I would stay here again despite the little issues. Steps away from the ferry, stores and restaurants outside.

Self

10/10

Exceptional

24 Jul 2026

Christina

Amazing stay . Everything was excellent

10/10

Exceptional

24 Jul 2026

Joel

Willber at the pool was fantastic !!
Rooms could have been cooler and breakfast switch over was inconvenient but tolerable
Do wish we could have stayed longer ( I would work there)

10/10

Exceptional

24 Jul 2026

Oscar Ricardo

I loved everything the service the food the atmosphere it was all perfect

10/10

Exceptional

24 Jul 2026

Maria Guadalupe

Music in spanis

10/10

Exceptional

23 Jul 2026

Douglas

Beaches, pool, and restaurants all well maintained

8/10

Excellent

23 Jul 2026

Librado

Excelente servicio el único problema que el
Jacuzzy no funcionaba

10/10

Exceptional

23 Jul 2026

Riaz K

This is our 6 time stay with this hotel and location is great and walkable to party area

10/10

Exceptional

22 Jul 2026

Abbas

Great place very clean and respectful

10/10

Exceptional

22 Jul 2026

Kimbroughly

This is truly a palace.. top tier service..

6/10

Pleasant

21 Jul 2026

Jeyakumar

Room and beds were old, though the linens have been changed, there was some odor permeating the beds. Food was extensive, as would be expected with all inclusive, however, no real or major changes on the menu on a daily basis. The staff were excellent.

Self

10/10

Exceptional

21 Jul 2026

Daisy

Everyone was very attentive and really

10/10

Exceptional

21 Jul 2026

Jennifer

Great Experience! Will book again soon.

Partner

10/10

Exceptional

21 Jul 2026

Jean Robert

It’s one of the best resorts so far.

Family

10/10

Exceptional

21 Jul 2026

LaShonna Charmain

Amazing stay! Cant wait for the next trip!

Friends

8/10

Excellent

20 Jul 2026

Christine

I liked the pools and unlimited drinks. the room was very spacious and beautiful. & housekeeping did an excellent job. The dinner portions were a bit small at the restaurants. All in all we had a wonderful time at the Riu Palace

Partner

10/10

Exceptional

20 Jul 2026

Jose

Overall great resort. 3 different pools. One main pool for music and activities. 2 other pools for a more calm experience. Restaurants and buffet were great. Drinks and food are good. The option to attend the RIU parties at nearby Caribe was great. This is my second time at this resort and I will return again. That being said, I rarely travel and I never go to the same resort, unless my experience exceeded my expectation. Las Americas is the exception to my rule.

Family

10/10

Exceptional

20 Jul 2026

Carmela

Great customer service

Friends

10/10

Exceptional

20 Jul 2026

Blanca E

The smell in the bedroom was not nice, sorry and the mosaicos on the floor were broken, sorry

Friends

10/10

Exceptional

19 Jul 2026

Aquil

Swim up bar

Self

10/10

Exceptional

19 Jul 2026

Timofey Ivanovich

A+++

Partner

10/10

Exceptional

18 Jul 2026

Mehari

It is very clean, very convenient and the staffs are very nicer

Friends

8/10

Excellent

18 Jul 2026

Marshall

The staff is amazing so very nice. It’s very clean. Definitely a party atmosphere. Rooms are nice. Food is only ok.

Partner

8/10

Excellent

18 Jul 2026

Alla

Almost none seaweed in the beach. Lots of fresh fruit on the buffet but not many cooked vegetables.

Family

10/10

Exceptional

18 Jul 2026

Jhonny

Todo es excelente se los recomiendo 100%

Partner

10/10

Exceptional

18 Jul 2026

Abigale

Excellent

Partner

10/10

Exceptional

18 Jul 2026

Jose Adan Denova

Our stay at Riu Palace Las Americas was absolutely incredible from beginning to end. What stood out the most was the staff. Every single person worked together as one team to make sure guests had an amazing experience. From the bell staff who welcomed us with a smile, to housekeeping who kept our room spotless, to the restaurant servers, bartenders, and the entertainment crew, everyone was genuinely friendly, professional, and hardworking.

The service throughout the resort was exceptional. You could tell that every employee truly cared about making our vacation special. The restaurants offered delicious food with excellent service, the bars were always fun and welcoming, and the entertainment team kept the energy high every day and night while making everyone feel included.

The resort itself is beautiful, clean, and well-maintained, but it is truly the people who make this place unforgettable. Their kindness, teamwork, and dedication created a warm and welcoming atmosphere that made us feel at home.

Thank you to the entire team at Riu Palace Las Americas for making our vacation one to remember. We can't wait to come back and would highly recommend this resort to anyone looking for outstanding service and an unforgettable stay!

10/10

Exceptional

17 Jul 2026

Agne

I loved our oceanfront room, it was clean and nicely furnished with a wrap around balcony. Food/drinks were all inclusive and delicious. Beach with no seaweed and beautiful clear water. Everything was better than expected! Thank you! 😊

Partner

10/10

Exceptional

17 Jul 2026

Januz

On of the best hotel i ever been in Cancun.
Extent food, very clean great stuff.

10/10

Exceptional

17 Jul 2026

Barbara

Great food, beach access, Staff and entertainment too!

Family

6/10

Pleasant

17 Jul 2026

Anel

Resort was a good stay but I would not stay here again.

Pros: clean, nice pool areas, enjoyable daytime activities, good effort to clean seaweed from beach, good steak from Crystal restaurant, lots of great options of food for breakfast.

Cons: 24 lounge food was terrible and always cold, food from Los Arcos restaurant tasted like fish and it was not fish, cleaning service came into our room when we were there and the door had a red \"do not enter\" sign (she said, she thought she saw us walk out) and a second time when we returned early from dinner they were in our room doing a second cleaning, it felt extremely unusual and disturbing for both incidents.

Partner

10/10

Exceptional

17 Jul 2026

Efren Rangel

This hotel is awesome

Family_with_children

10/10

Exceptional

17 Jul 2026

Jorge

Very good Hotel, I could stay there in future if is available!

10/10

Exceptional

16 Jul 2026

Eduardo

5 stars

Self

10/10

Exceptional

16 Jul 2026

Mike

All all good, Humm perfect works better

Partner

10/10

Exceptional

16 Jul 2026

Gilbert

The resort was amazing & the staff was incredible! The all inclusive rate included all of the specialty restaurants as well as the buffets & 24 hour snack options.

Friends

10/10

Exceptional

16 Jul 2026

Pacifique

Great place

10/10

Exceptional

16 Jul 2026

Christopher Robin

We love Riu Palace Las Americas! This was our 2nd time here, and we plan to go back. What brings us back is that the food is very good. The filet mignon at the different restaurants was DELICIOUS!! The staff are so nice and hard working. We love the fun energy at the pool. My husband love to play pool volleyball, and we love the crazy games at the pool. Our only complaint is it would be nice to see a DJ available where you can request songs. We love the calm swimmable ocean! We swam with the fish each day. We were worried about the sargassum, but it wasn't an issue at all! We lucked out! The rooms are a big tired, but it doesn't bother us as we are hardly in our rooms. The marble floors can get very slippery, so watch out! We enjoyed the evening entertainment as well. We really loved the Michael Jackson show. It would be nice to have this once per week as we missed it the previous time we were here. Having a Taylor Swift show or something like that would be fun, too! It would be nice to switch the shows up because if we come again, most likely we will have seen all the shows. The only other complain is that we used the free airport shuttle once, and we had a very bad experience. The driver told us we'd have to wait quite awhile and tried to get us to get a taxi instead. Then he said it was broke down, and then when we finally got on the shuttle (about an hour later), they had to stop for gas. We felt unsafe and wondering what was going on. We will only go with USA transfers!

Partner

10/10

Exceptional

16 Jul 2026

Kiana

The staff was extremely helpful and pleasant. I was a bit nervous about traveling alone but I quickly got over it with the friendly resort staff. Everything I needed and wanted to do was located here. Next time ill venture out.

Self

10/10

Exceptional

15 Jul 2026

Hovanes

Great experience !

Partner

10/10

Exceptional

15 Jul 2026

Michael Anthony

Awesome Resort..... 10 out of 10 ! Amazing time Definitely Coming Back !

Partner

10/10

Exceptional

15 Jul 2026

Destiny

The staff was so friendly and always cleaning. The food was underwhelming and it’s a Pepsi product only resort. There were plenty of restaurant options but the steak house was the best by far. The party pool with the swim up bar was a blast! Tons of games and music throughout the day. The big pool was very relaxing, the other pool is small but out of the way if you want more privacy. The beach was okay, we went during sargassum season but the staff cleaned it every morning. Tons of chairs and umbrellas to use. The location is great if you want to walk around off property for souvenir shops.

Friends

10/10

Exceptional

14 Jul 2026

Jorge Daniel

Everything about is so good!!

Family

10/10

Exceptional

14 Jul 2026

Jonathan

Character of lobby and whole resort

Partner

10/10

Exceptional

14 Jul 2026

Georgiy Georgievich

Great location, nice staff, great property and beach.

Partner

10/10

Exceptional

14 Jul 2026

Kenneth

Everything was nice, cant wait to go back, all top notch

Partner

10/10

Exceptional

14 Jul 2026

tanner Rylin

Great time
Fun crowed plenty of things to do all day

Partner

8/10

Excellent

14 Jul 2026

Kaisha karen

Hotel was clean and the staff were nice. The food at the a la carte was good. There is not a lot to do in the evening on the resort.

Family

2/10

Poor

13 Jul 2026

Beatriz

bedrooms arr old, I requested a king size bed and got a double bed instead and when I said I had requested a king size I was told I had to pay extra, when I have stayed at other Rius and never had that problem.

Partner

10/10

Exceptional

13 Jul 2026

Ricci

Trip was wonderful !!
Staff was amazing and the property was wonderful!! Not too busy and something for everyone. I spent most of my time on the beach . I also used the gym daily which had what I needed .
I ate at several of the restaurants and they were all very good !! I really enjoyed the coffee bar in the lobby.
Would definitely recommend.

10/10

Exceptional

13 Jul 2026

Edward Hiraldo Del

Quiero agradecer al Hotel Riu Palace Las Américas por una experiencia inolvidable. El servicio fue excelente, la comida deliciosa, las instalaciones impecables y el personal siempre muy amable. Sin duda, volveré y lo recomiendo al 100%. ¡Muchas gracias por hacer de mi estadía unas vacaciones increíbles!

Friends

10/10

Exceptional

13 Jul 2026

Odalys Diaz

Todo me encantó un servicio y atención de 100👌espero volver a visitarlos Gracias por su servicio 🙏

Friends

10/10

Exceptional

13 Jul 2026

Louis Hal

Very Elegant Hotel!

Partner

10/10

Exceptional

13 Jul 2026

Renee

The Jr Room was cleaned everyday, fridge was filled daily. The staff was very accommodating. The restaurant staff went above and beyond to make everyone’s stay unforgettable.

Partner

8/10

Excellent

13 Jul 2026

Susset

In general we enjoyed our stay a lot, the rooms were clean but only thing we noticed is the rooms need some maintenance, our shower head was old , rusty. The food was good the only thing was the ice cream that did not taste good, the flavors tasted very artificial.

Partner

10/10

Exceptional

13 Jul 2026

Richan

Clean property
Friendly staff
Awesome food and drinks
Nice beach and pools

Partner

6/10

Pleasant

13 Jul 2026

Michael

Positives: very clean, very nice and helpful staff

Negatives: the food was just ok. We ate at all of the restaurants except for Crystal so I can’t speak to that one. The steakhouse was a hard no. Steak way too overcooked, dry and tough. The ribeyes we got were also pretty thin. We mostly ate at the buffet which was ok. The Japanese restaurant was by far my favorite.

Our room was ok. Super clean. We had a balcony and which was awesome. But there were alot of windows which in turn made our room pretty hot. Maintenance had to come twice to override the ac temp to turn it down. They also provided a fan for us the 2nd time, which was great. Another thing that we didn’t like were the number of outlets in our room. There was one in the bathroom and only one on one side of the bed. When I say one, I mean literally one outlet. Not an outlet with areas to plug in 2 things. ONE! So make sure you Bring one of those power outlets with multiple plugs. Thank goodness I did or wouldn’t have been able to use more than one thing at a time.

The bed is pretty firm. Which wasn’t a huge deal.

The pool was gorgeous but we came in July and it was super hot outside, so that made the pool a lukewarm temperature. The ocean felt great, though. And the workers did an excellent job keeping it clean and the seaweed under control.

Don’t book the excursion on the catamaran to isla Mujeres through hotel. The snorkeling was terrifying because of the number of people in the water at the same time.

Partner