Name: Mayafair Design Hotel
Address: Blvd. Kukulcan Km. 8.5. Zona Hotelera, Cancun, 77500, MX

10/10

Exceptional

07 Apr 2026

Valeri

The place it`ss in good location.It`s old mall converted to hotel. It`s ok

Partner

10/10

Exceptional

30 Mar 2026

D'Andre

Awesome hotel, very satisfied with our stay in the hotel, staff treat you like family, and food quality and variety is top notch. Highly recommended boutique hotel!

Family_with_children

10/10

Exceptional

28 Feb 2026

Samir

nice resonable hotel

2/10

Poor

09 Feb 2026

Tony

There was no water at first, then there was no hot water at all during my stay.

2/10

Poor

20 Dec 2025

Majid

First off, that's not even a hotel, it's an old mall they turned into a zero-star hotel!!!
Second, the breakfast is a total rip-off!!! They show all these fancy pictures of breakfast, but the only thing included is just toast and butter!!! For anything else, the cafe they send you to will charge you and if you want to get a very low level breakfast, you have to pay moee than 50usd per person!!!

Leisure Partner

2/10

Poor

11 Dec 2025

MARIO

This place is a makeshift building a homeless shelter is nicer do disrespect but this place should not be on Expedia but where the standard now days lowered by profit
It’s a very old medical building with beds
This place is a makeshift building. A homeless shelter is nicer no disrespect, but this place should not be on Expedia, where the standard nowadays is lowered by profit.
It’s a very old medical building with beds.

Leisure Family

10/10

Exceptional

05 Nov 2025

Jeremiah

Everything was as mentioned in description

Leisure Self

2/10

Poor

26 May 2025

Coliah

This hotel was so bad, I attempted to leave early so I would t have to stay another night. Dirty, dirty towels, cold water in the shower that wouldn’t get hot, disgusting bathrooms in the common areas. 0/10

Leisure Self

8/10

Excellent

20 May 2025

Alejandro

10 out of 10 for the Ac and Bed. Everything was perfect, the room was nice and in a great location for the price. Biggest problem they never cleaned until the 4th day after we asked them, but other than i would stay here again its an amazing affordable hotel. Not a luxury resort but its worth staying here for the price. I loved it!!! Because the AC was cold as hell and the bed was amazing.

Leisure Partner

10/10

Exceptional

22 Jan 2025

Philip

Best deal for some

This place works for me. I’ve stayed a couple times. It’s got large rooms and a comfortable bed. The location is close to beaches, great food options, a very large grocery store. Right across from Dreams resort where you can access the beach and rent a Hobi Cat for sailing or jet skis. I take the local red bus everywhere for $1. WiFi works fine. You may have to run the hot water for a while before it heats up. Large soaker tubs in the rooms. Just know there are no windows in the rooms, not much security in the building and no amenities like a pool or fitness center. That said there’s a lot to do in the area and many diving shops and tour opportunities.

Self

8/10

Excellent

02 Dec 2024

Rainer

The location is great. The place is unique. The price was good.

Leisure Self

10/10

Exceptional

18 Nov 2024

gracia

I like the service

Leisure Friends

4/10

Poor

27 Jul 2024

Leonie

Inside the property is smelling no god , lit not confortable , water outage

Leisure Partner

10/10

Exceptional

23 Jul 2024

Patrick

I wish I could a bought a bottle of water while checking in

8/10

Excellent

18 Jul 2024

oscar

The staff were very helpful and courteous. They go the extra mile for the guests

Leisure Family

2/10

Poor

14 Jul 2024

Antonio A Padron

Nobody ever picked up the phone

10/10

Exceptional

20 Jun 2024

Adam

Fast and efficient check in, nice location

2/10

Poor

13 Jun 2024

Philip

The property was in a dark isolated area. I never even checked in. It did not look safe

2/10

Poor

04 Jun 2024

OZAN

———

10/10

Exceptional

17 May 2024

Victor

Around everything

6/10

Pleasant

10 May 2024

peter

no frills, budget accommodation in the heart of cancun nightlife area & ferry terminal. rooms are clean & comfortable, if you can look past the gimmicy building & room decor.

Leisure Self

10/10

Exceptional

28 Apr 2024

Christopher

Unique design

2/10

Poor

20 Apr 2024

Javier

With great sadness

We didn't even see if it had a balcony overlooking the patio, we just went in and it smelled horribly like insecticide. After a few minutes, \"someone\" tried to open the door and we told him it was busy, but we better go back to the administration, give him back his key and tell him. We said we were leaving, he offered to change our room, but when he looked us up in his records, he said that the Administration Employee who received us did not even check in and after so many anomalies we better went that night to another hotel.
If they are really interested in His Prestige, they should at least return what we paid for that night. Salu2, take more care of your guests, train your employees better and MORE Supervision.

Friends_and_family Family

10/10

Exceptional

14 Apr 2024

STEVEN

Center of the Cancun Hotel Zone at a good price.

4/10

Poor

03 Apr 2024

Paola

Bad conditions

Leisure Self

4/10

Poor

22 Mar 2024

David

Our room was in front of the pool table. People were playing with it after midnight. There is no sign that says guests are not supposed to use it after 10:00pm.

The room was clean for the price.

Not staying this hotel anymore though.

Leisure Partner

8/10

Excellent

14 Mar 2024

Patrick

I liked the common areas and the decor the area is walkable and its a good value

2/10

Poor

08 Mar 2024

Ottoniel

The front desk guy was great - and clean rooms the only downfall is the internet didn’t work and my AT&T signal on cell didn’t work

Business_and_leisure Partner

8/10

Excellent

02 Mar 2024

Nadine

Affordable prices.
Room did not have a window which i disliked, however was well kept, and clean.

Did not request for a different room so unsure of if they would have been.able.to accomodate any changes.

Area around hotel was safe to walk to and from even at night.

Self

8/10

Excellent

01 Mar 2024

Eric

Good

8/10

Excellent

14 Feb 2024

Junior

I was a bit put off by some of the reviews but went ahead and booked that stay at Mayafair Design Hotel. The rooms and facilities are clean. The area is pretty safe and conveniently located. You can walk to all major clubs from this hotel. Some parts looked like they were being upgraded or under construction but nothing that would make the place unsafe. Hot water is a hit or miss but it wasn't ice cold.

Leisure Partner

6/10

Pleasant

14 Feb 2024

Gabriel

They kept room clean every day, staff was very friendly and helpful with questions we had about vacation guidance.
The room was in bad shape because the bathroom/shower was missing a door and water will splash out of the shower making the tiles slippery outside of the shower, the bath tub took around 10 minutes before getting hot water and my wife didn’t use it because of it. The shower was poorly designed since the toilet was right next to it and water will splash the toilet paper. Air conditioner didn’t cool the room it only worked as a fan.

Leisure Partner

8/10

Excellent

30 Jan 2024

kevin

Property in a good location but a bit run down

Leisure

8/10

Excellent

13 Jan 2024

Raihan

The room was good, the staff service was awesome and parking was easily available. I liked that there is a pharmacy accessible from the hotel which is open 24/7.

Leisure Partner

8/10

Excellent

02 Jan 2024

Edwin

Nice hotel conveniently located

The value and the location of this hotel are great, compared to other facilities by the beach in Cancun. The room are nicely decorated but the hotel itself has the atmosphere of a mall. Our room had a large glass window which made it impossible to get a dark room at night. There were no facilities to hang your clothes. The access to the beach is about four blocks across the street and there is a nice shopping area right below and next to the hotel.

Friends_and_family Family

10/10

Exceptional

28 Nov 2023

Cesar Orlando

Great

Leisure Family

8/10

Excellent

10 Oct 2023

Benjamin

Convienient location.

Business Partner

8/10

Excellent

04 Oct 2023

Todd

The themed rooms were quite interesting and spacious

8/10

Excellent

02 Oct 2023

Jorge

Good for the paid price. The design of the rooms very original. The only thing was that the toilet and shower were together in the same place

Leisure Family

8/10

Excellent

21 Aug 2023

mark

N

Leisure

2/10

Poor

16 Aug 2023

Juan

The cleaning service was very bad, the drainage system was also very bad, we left the hotel on August 9 because we could not stay there more.

8/10

Excellent

24 Jun 2023

Kar

Its a hotel for only sleeping 1 or 2 nights max

Leisure Partner

8/10

Excellent

24 May 2023

Alexandrew

Location was great, however hotel itself is a bit run down and kinda weird but unique compared to other hotels

Self

8/10

Excellent

18 May 2023

Gary

nice hotel for business.

I was there for only one day. The hotel is a converted office building and the rooms are brand new and nicely appointed. There are no facilities, such as pool, hot tub or patio. The staff were wonderful and bailed me out of a difficult situation trying to contact my clinic. It is literally across the street from the beach, but it does not have beach access. Good for a short business stay.

Business

8/10

Excellent

14 May 2023

Jude

Hice el paquete con todo incluido, al llegar al hotel, me dijeron que el paquete no fue pagado todo incluido.

Leisure Family

2/10

Poor

08 May 2023

Arturo

The staff in the front desk were talking all night very loudly. I couldn't sleep at all. I asked for a room upstairs but they didn't want to change it. The internet doesn't work most of the time.

8/10

Excellent

05 May 2023

Liz

the area it was kind of shady the way we had to come in...but once we entered, the hotel is clean, different, is based on designer names and famous models....the room was very clean. The AC was not strong enough to sleep comfortable, but overall we liked the hotel and we would stay again there. restaurants, and convenience stores walking distance.

Leisure Friends

8/10

Excellent

24 Apr 2023

Brenda

At first, I was a little skeptical about the place. But honestly, it's extremely cute, the staff was really friendly and close to the bars/restaurants. The room was clean and I would definitely recommend this place to anyone that's looking for a budget friendly hotel.

Leisure Partner

6/10

Pleasant

24 Mar 2023

tahsin h

Motel for this price was ok

8/10

Excellent

21 Mar 2023

Raul

Room service wasn’t available.
My room was on the 3rd floor, they have some roof leaks on the corridors.

Leisure Partner

4/10

Poor

18 Mar 2023

Carrie

The hotel was pretty inside with the greenery. The staff were very inconsistent about prices and what the hotel offered. We were told we could use our hotel towels over the phone at the beach and then when we got to the hotel we were told we could not. Prices quoted by staff for the buffet were different than their signage. Everytime we asked about the all inclusive option we were told something different. We only ate at the pizza restaurant and it was just okay. I think we also only saw maybe 8 other people staying there the whole time we were there. No one was ever at the bar or restaurants really. I would say it was a ghost town and very boring. The room was clean enough. There were some stains on the bed frame. This is a good place to stay if you are just looking for a place to sleep and be in walking distance to beaches, ferry, and nightlife.

Leisure Partner

6/10

Pleasant

17 Mar 2023

Jennifer Rodriguez

Room was okay, not that much hot water to take a shower.

Leisure Family_with_children

2/10

Poor

07 Mar 2023

tommy

Took about 1 hr to check in and they didn’t even know about what was included in my reservation. No information regarding the hotel and its amenities and inclusive places available given. Entire hotel was hot. The room was not cold, no hot water, shower head barely spout water, refrigerator was broken and not cold at all but the customer rep lied and said it’s not a refrigerator and it’s only to keep your food fresh. No passport lock safe, no safe private parking. Worst hotel I’ve been to

Leisure Partner

6/10

Pleasant

28 Feb 2023

Christopher

Not great.

Very low quality place, overpriced for sure. Impossible to make the room dark, the main wall looking into the building interior is a giant window with curtains that partially allow light through. With them closed and all lights off the room is still very illuminated. And then there is a club in the same building. Loud bass heavy dance music during every night in your room.
And, the interior of this building is sort of a dilapidated shopping mall, that seems abandoned and weird. Feels a bit sketchy and odd.
They are also booking the same hotel as three different hotel names. Super weird. Same place and same rooms, different hotel names.
Def would not stay here again or tell anyone to stay here.

Business

2/10

Poor

16 Feb 2023

Ahmed

Never think about booking here. We booked for three nights and didn't even want to stay for an hour. This is not a hotel. It's a shopping mall so you will be staying in a remodeled shop. No air flow and rooms smell like mold so they fix it by adding a strong scent that will trigger asthma and allergy. This place is a scam and receptionist will acknowledge that it doesn't match description but they will never agree to refund you. They just manipulate and scam people with their rate. Never fall for that or even think about booking here.

Leisure Family_with_children

6/10

Pleasant

20 Jan 2023

Judith

The bath took 2 hours to get 2inches deep…hopeless

Self

4/10

Poor

04 Nov 2022

Wisam

Friends

8/10

Excellent

17 Aug 2022

Hamzeh

Good staff good property can't complain for the price if there was an issue they were ready to help

Business_and_leisure Friends

4/10

Poor

26 Jul 2022

Mehrbanou (kathy)

It’s. Need. Lot. Of. Fix. For. Hotel. And. Some. Of. Staff. Is. Not. Friendly. At. All. Don’t. Know. Costumer service.

Self

8/10

Excellent

17 Jul 2022

Lauren

Nice rooms and froendly staff

Business_and_leisure Self

10/10

Exceptional

23 Jun 2022

L

everything

Business_and_leisure Self

4/10

Poor

06 Jun 2022

Maryse

The property needs a major renovation. They need new bed sets. Most of the stuff in the room Needs to be replaced. The refrigerator was old and broken, the sink was clogged, and when it rained all i smelled was sewage. Keep in mind this is after i changed my room. Christopher was the best, most friendliest staff member! The food was decent.

Leisure Friends

4/10

Poor

04 Jun 2022

Carlos

Solo que no es nada de lo que miras cuando estas buscando hotel, el baño muy inseguro mucho ruido nada esta en servicio en fin es algo que no me avia pasado ni siquiera agua para vever tienes que comprarla

Leisure Family

10/10

Exceptional

29 Mar 2022

Frank

Was located close to a lot stores, restaurants and nightclubs

Leisure Partner

2/10

Poor

28 Mar 2022

Alizia

it was gross - i am extremely dissapointed..

Leisure Friends

10/10

Exceptional

10 Mar 2022

L

Nice big rooms, clean, well priced, friendly staff
Thank You.
Loius

Leisure

8/10

Excellent

08 Mar 2022

John

Clean room if that's all you need.

The room was clean! But the hotel is fallowing apart. It needs so much work. The staff was great, very helpful. The room layout was very weird. There was a tub in the corner of the room. The toilet was in the shower. It was a big step up to the shower. The price was very affordable. We really only slept in our room. So having a clean room was all we needed.

Partner

10/10

Exceptional

04 Mar 2022

Christina

Great location!

Friends_and_family Friends

2/10

Poor

01 Mar 2022

Valery

Do not book this hotel for yiur stay!

The hotel information was absolutely non accurate. The main problem is that there are no w8ndows in majority of the rooms. It is a former shopping mall, where the shops were converted into rooms. Very humid ourside of the rooms. Our vscation was ruined completely. Neither hotel nor hotels.com refused to refund money. We had to stay there for a week, cos didn't have funds to move to anothet hotels. DO NOT BOOK THIS HOTEL FOR YOUR VACATION!

Partner

10/10

Exceptional

16 Feb 2022

Annette

Best stay ever

Leisure Partner

6/10

Pleasant

14 Feb 2022

Ryan

A whelming experience

My room did not have heat or hot water. Desk manager was very helpful getting me a new room. Great customer service on that. There was a rainstorm, and the floor was wet everywhere. Hotel staff can’t control the weather, but it was not safe. I almost fell a few times. All in all, a rough trip for me. Spotty Wi-Fi as well.

Self

2/10

Poor

10 Feb 2022

Keenan

Property is not what it shows online at all. Broken parts, dirty, stains everywhere.
Don’t not go here at all. Waste of money!!

Business_and_leisure Family

10/10

Exceptional

07 Feb 2022

Josh

THE Property Is in a good location near clubs, Bars and restaurants. The front desk staff was exceptional. The rooms are clean and quiet

Leisure Self

6/10

Pleasant

04 Jan 2022

margarita

It was not as comfortable as Lux there were no hot water the room was too bright and there were no refrigeration in the room

Leisure Family

2/10

Poor

14 Nov 2021

Verified traveler

Bad choice

This was an interesting hotel. The decor is really neat, everything was clean and comfortable.

A couple things made me leave the hotel the very next morning (I had booked a 6-night stay). The wifi did not work. I work online, and it was absolutely unreliable.

My room was along a wide hall where there were people talking loudly and hanging out in the night and morning.

When I asked for a refund, the guy at the reception said \"I will have to ask the hotel.\" I knew what that meant, and being that I had to leave to do work and cancer treatements, I chose to work to get a refund later.

Self

10/10

Exceptional

04 Nov 2021

L

everything was fine, would go back again next time.

Leisure

10/10

Exceptional

24 Oct 2021

Eddy

The rooms are amazing and staff is amazing. The building exterior needs improvement

Business_and_leisure Self

10/10

Exceptional

19 Oct 2021

Darwin

Great place, loved it all, can’t wait to go back again, walking distance to it all. Super clean, everything was perfect.

Leisure Partner

8/10

Excellent

13 Oct 2021

Brent

Needs better Internet

Business Self

10/10

Exceptional

04 Sep 2021

John

Large well decorated room with excellent lighting. Staff dealt with problems immediately. Walking distance to Coco Bongo, Mandala, beach, and large grocery store. Convenience store a few doors down. Reasonably priced Taco and breakfast restaurant on site with seating inside or outside on the street. Have stayed here 4 different times and will be back again when partying in Cancun.

Leisure Partner

10/10

Exceptional

01 Sep 2021

John

Room very bright. Excellent lighting. Nicely decorated. Large size. CNN is only news channel and does not work except very late at night. Staff will help immediately with problems. Location is wonderful. Walking distance to Coco Bongo, Mandala, Sr. Frogs, and Hooters. Grocery shopping and beach walking distance also. Nice little taco restaurant on site with reasonable prices.

Leisure Partner

6/10

Pleasant

30 Aug 2021

Erica

The lobby and common areas were hot no air conditioner. It was stuffy and had an old smell and dirty mop water smell in the room. The smell was unbearable. The place looked abandoned I didn't see people there was dusty furniture a old wedding dress as a display looked pretty weird. The couch in our room was old and dirty. The staff was helpful and nice. This place was haunting to me.

Leisure Partner

6/10

Pleasant

09 Aug 2021

Verified traveler

My room was very nice.

Leisure

6/10

Pleasant

31 Jul 2021

Verified traveler

My trip was last minute and I had a budget surprisingly I found this hotel very cheap in price and looked great in pictures had good reviews. When we first arrived we were surprised to see the hotel looked abandoned. We were probably the only people staying there the first night. The staff was really nice, the bell boy helped us to our room he was really nice and friendly. As soon as we opened the door of the room there was a really bad odor, we imagined it smelled that way because the room had no windows and it smelled as if people hadn’t went in that room for a very long time. I masked it with my perfume and it was fine. We then noticed the big crack between the door and the wall as if we were in a stall. We could see the lobby from the crack in our door. The bathroom was very inconvenient, toilet was in the shower, every time we showered the toilet would get wet. I understood what I had gotten myself into because we did pay a cheap price. What made matters worse is that the first night, we were in the room sleeping and we woke up to someone opening our door. Luckily we had the metal door stopper put on so the door opened only a little but it was as if they kept trying so my boyfriend got up to open the door and it was a staff member and another customer checking in. They were trying to give him the same room. My boyfriend was really upset and we didn’t receive any type of apology. Don’t believe the hotel pictures because pictures are deceiving.

Leisure Partner

4/10

Poor

22 Jul 2021

Verified traveler

Not For Us.

This hotel is a mall transformed into a hotel. If you are young and want to be close to the action at a discount, it might be your place. It was not it for us. I felt the area was trashy, the restaurants around were not good (except the hotel restaurant) and anytime we walked anywhere the street vendors hassled us. We had a four night reservation and left after the second night. On our first morning, We sat in the hotel lobby for breakfast and never got served, we left. We ended up eating at Starbucks. However, the taco restaurant around the corner, also part of the hotel, was quite tasty. Regarding the staff, we did not feel that they really cared if we stayed or left. They said hello to us sometimes and other times we were ignored. Our room was wide open except the bathroom, which consisted of a toilet and and shower in-one. This proved to be difficult when the toilet was needed if someone was using the shower. We needed to move the bedside table to the sink so we had room for our toiletries and there were no hooks to hang anything anywhere in the room and no closet. Our “king sized bed was two twins placed next to each other. The light from the lobby shown through our window above our door so it was difficult to sleep at night. I’m not sure what I was expecting for the price… The pictures online look deceptively great, but it was too odd for us. We will not be staying here again.

Partner

4/10

Poor

15 Jul 2021

Verified traveler

The staff was very nice and helpful. However, the property needs much maintenance and upgrades. The rooms have very badly designed electric and bath systems, such as the wall hair-dryer being placed just next from the bathtub and not GFI. The bathroom leaks water, poor water pressure, on and on, etc.,

Leisure Partner

2/10

Poor

01 Jul 2021

Verified traveler

The bedrooms had a weird smell. The bathroom had not privacy from the bedroom nor separation from the shower. All the floor and toilet got wet when taking a shower. The front desk employees were running a clandestine restaurant by people that were not well groomed/cleaned.

Leisure Family

4/10

Poor

30 Jun 2021

Alicia A

NOT so good, completely different from the advertising cited. Great location
Not recommended for families

Friends_and_family Family

6/10

Pleasant

19 Jun 2021

Verified traveler

It was close to clubs and restaurants. No hot water or microwave.

Leisure Self

4/10

Poor

07 Jun 2021

Jacinto

Hotel

They shower looks like they more time to clean and they was not water in the shower

Self

10/10

Exceptional

05 Jun 2021

Verified traveler

Good service

Leisure Self

10/10

Exceptional

29 May 2021

Verified traveler

Todo me gustó

Leisure Partner

2/10

Poor

15 May 2021

Verified traveler

Weird system of bathroom, not very hygenic in the bathroom it have roaches, if you have to shower it have hot water immediately but for when you open the cold water only you have to wait 10min to start and the water of shower didn't have pressure at all to wash away the sand from the body. It have issues with the container of shampoo was always licking away. And inside the bathroom wasn't a sink where you can wash your hands. I changed twice the rooms they had the same issues. Never going back again

Partner

8/10

Excellent

13 May 2021

Prang

Overall is good.

Service from Ivan was very good. The lady in the front office for day shift was ok. She was not helpful. Hotel is located in good area near Ultramar ferry at playa caracol, club area and bus stops. It was really convenient. Hotel looked older than in the photo. But it was good enough when compare with price. Suitable for budget traveler.

Self

8/10

Excellent

01 May 2021

Verified traveler

Everything was good!!! Wish they had cold little refrigerator for your drinks. But other than that every was great

Business_and_leisure Pet

2/10

Poor

21 Apr 2021

Verified traveler

horrible nothing like the pictures no amenities and the hotel smells awful

4/10

Poor

28 Mar 2021

Verified traveler

Room has not good odors and rest room.

Need more attention the installations.

Leisure Family

6/10

Pleasant

22 Jan 2021

Garry

I like how accessible to transportation, shopping malls, supermarkets, and the beach. I don’t like the noises that are easily heard, no microwave, telephone, and electric kettle.

2/10

Poor

17 Jan 2021

Isabel

Horrible do not recommend. Doesn’t look anything like in the pictures. There is never anyone in the front desk to check in or check out.

Leisure Family

10/10

Exceptional

22 Dec 2020

Paul

it was amazing

Partner