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Casa Maraf Hotel Boutique - Adults Only
Cancun (and vicinity) · Mexico
16 Quetzal Zona HoteleraView location
7.6/10Very good230 Reviews
Cleanliness8.0/10 8.0
Service8.0/10 8.0
Comfort8.0/10 8.0
Condition7.6/10 7.6
Neighborhood7.4/10 7.4
Amenities7.0/10 7.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Maraf Hotel Boutique - Adults Only
With a stay at Casa Maraf Hotel Boutique - Adults Only in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Tortuga Beach and Cancun Convention Center. This hotel is 0. 6 mi (1 km) from Cancun Golf Club at Pok Ta Pok and 2. 9 mi (4.
7 km) from Cancun Interactive Aquarium. Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services. The front desk is staffed during limited hours.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Quench your thirst with your favorite drink at the poolside bar. Make yourself at home in one of the 9 air-conditioned rooms featuring Smart televisions.
Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
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With a stay at Casa Maraf Hotel Boutique - Adults Only in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach.
This hotel is 7.4 mi (11.8 km) from Delfines Beach and 3.1 mi (5 km) from La Isla Shopping Mall. Make yourself at home in one of the 9 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Concierge
Beach services
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Minimum guest age is 18
Caters to adults only
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 145 per vehicle (roundtrip)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Portuguese
English
Spanish
Nearby attractions
Nichupté Lagoon
0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
0.6 km / 0.4 mi
Playa Ancha
0.8 km / 0.5 mi
Cancun Golf Club at Pok Ta Pok
1 km / 0.6 mi
Plaza Caracol Mall
1 km / 0.7 mi
UltraMar Ferry Terminal
1.5 km / 0.9 mi
Cancun Convention Center
1.6 km / 1 mi
Caracol Beach
1.6 km / 1 mi
Forum By The Sea Mall
1.7 km / 1 mi
Tortuga Beach
1.7 km / 1.1 mi
Forum Beach
1.7 km / 1.1 mi
Gaviota Azul Beach
2 km / 1.2 mi
Chac Mool Beach
2.2 km / 1.3 mi
Isla Dorada
2.4 km / 1.5 mi
Langosta Beach
2.9 km / 1.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 9
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Concierge
- Poolside snack bar
- Outdoor freshwater pool: 1
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Maraf Hotel Boutique - Adults Only
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Maraf Hotel Boutique - Adults Only
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casa Maraf Hotel Boutique - Adults Only
100
reviews shown
Litzy
Very nice stay, close distance to hotel zone and beach, very friendly staff, clean room
Greg
The room was clean, but we were surprised by a lack of standard amenities, such as a refrigerator or a coffee maker.
David
Yes
Rudy
They didnt honor the price for the next day
Mary
It was my 3rd time staying there and I'll do it again. Great value and nice staff.
Ahmet
The room was good and clean for the price. The staff was friendly and accommodating. However, the moment you enter the building there's a deep smell of mold and mildew. That smell was even stronger in the room and the bathroom.
Victor
Very average. Nothing boutique about it
Antonio
Muy deficiente, en mi opinión. No había agua en el inodoro, ni artículos de aseo, y las toallas estaban sucias. El baño carecía de privacidad.
Jean Jacques
Good value for money.
It was a bit tricky trying to find the people in charge of the property but in the end we managed
It was a bit tricky trying to find the people in charge of the property but in the end we managed
Keith
Great little hotel.
The bed was very comfortable and everything was very clean. There was a lot of noise from the other guest rooms. The mini split in the bedroom worked really well. Unfortunately, the rest of the unit depended on that unit too, so the bedroom was always colder than the rest. Some outdoor things needed maintenance too. It was an easy walk to convenience stores and a few little restaurants. The staff was really friendly. I would have liked to have stayed longer and will opt for this location again if I can.
Wilson
Could be better but not bad.
Ok so overall 3.5/5. I arrived and my room wasn’t available. They actually told me it shouldn’t have been available to book because the A/C didn’t work in the room. So they put me in a different room. They were initially trying to charge me the same price even though the room I booked was a bigger suite. The next day they fixed the A/C so we moved to the bigger suite. Also there was a in room jacuzzi that they didn’t tell me wasn’t working until I arrived. I Was still charged full price though
It was very quiet and other than the cars in front of the hotel, you would never know there were other guests.
They don’t supply small bathing towels or medium face towels so bring your own or stack up on the big ones they do provide (also pool towels)
Nobody used the pools but we did. It was cleaned each day. The outside bar is closed. It’s actually not a bar at all. Just a bar structure not a bar service . Hope that makes sense and they didn’t tell us that until we got there.
The Hotel is in the hotel zone so it’s close to everything. There are a few shopping and food places close by as well. Bed was comfortable, room temperature was great.
Lastly, The water pressure for the showers (both rooms) isn’t great at all.
It was very quiet and other than the cars in front of the hotel, you would never know there were other guests.
They don’t supply small bathing towels or medium face towels so bring your own or stack up on the big ones they do provide (also pool towels)
Nobody used the pools but we did. It was cleaned each day. The outside bar is closed. It’s actually not a bar at all. Just a bar structure not a bar service . Hope that makes sense and they didn’t tell us that until we got there.
The Hotel is in the hotel zone so it’s close to everything. There are a few shopping and food places close by as well. Bed was comfortable, room temperature was great.
Lastly, The water pressure for the showers (both rooms) isn’t great at all.
Ferdinand
Everything excellent
Angella
The place was clean! There is a mini mart near the hotel and a few decently priced restaurants. There was a lot of space in the room. There is a door to the bathroom (I couldn’t tell in the pictures and was worried about this). The bed is just ok. Overall, we enjoyed staying here!
Jeannen
My go to stay every time I go to Cancun. Plutarco is amazing and always super helpful. This site is very close to the nightlife but far enough you can sleep with a quiet environment.
Keely Michelle
I love that each room is themed after different stones. The place was quaint and quiet, nestled in a neighborhood but with easy walking access to the main street where the bus could be taken. There are several restaurants and small shops nearby, including a pharmacy. I always felt safe. The pool is smaller and half covered but it was still a chill spot to hang out. The people who work there are so kind and friendly. They also offer use of their kitchen and have more amenities than they list.
Oscar
Aceptable
Una propiedad con una bonita ubicación.. con servicios modestos pero según lo que uno requiere... Si bien no es nada extraordinario cumple con lo necesario para estar unos días en movimiento y en tránsito hacia . diferentes lugares. Falló el aire acondicionado y nos cambiaron de habitación lo cual estuvo bien... Un pequeño detalle es que el baño de la habitación no tenía puerta y la privacidad siempre es importante en esta área
Danylo
It was pretty good. But I guess seagull stole my swimming shorts
Jubal
The property was a good budget option if you want to be economical and want to avoid the resorts. It is a good place if you intend to be roaming around the city and will be using the hotel only to crash at night like me. The room given was very spacious enough for 2. It’s nice and quiet and around 20 mins walk to the main happening area.
What I did not like about the place was that they did not have someone sitting at the reception 24 hrs and so for any problem I had to call the number listed on Google and then inform the person who picks up who will then communicate it to the guy who is somewhere in the premises. This is a major inconvenience and turn off.
What I did not like about the place was that they did not have someone sitting at the reception 24 hrs and so for any problem I had to call the number listed on Google and then inform the person who picks up who will then communicate it to the guy who is somewhere in the premises. This is a major inconvenience and turn off.
David
Meh
This is my second stay here the first was in 2019. I really enjoyed it then. This time was a bit rougher, 7 days and no room cleaning. The outside still has the same unfinished rock facade wall from 2019 and the same construction debris. The staff was still very friendly and are the highlight of the place. It is unique and quiet.
John Emmanuel
Property was fine, food options are sufficient, distance to places of interest are not the greatest but good for a tight budget. Facilities eg. Pool and washroom, and kitchen area can be improved. If youre only here to enjoy most of the day and sleep at night on a budget then this is the place for you.
Verified traveler
Great hotel
I would recommend this hotel if you are looking for a cheaper option then a resort stay but something still close to the main hotel zone. The location is perfect as it has stores 5 minutes away and the main beach (playa chac mool ) is only 5 minute drive or 30 minute walk.
The hotel itself is very nice staff are friendly
I stayed in the blue diamond which was very spacious and had ac and a balcony overlooking the pool .
The only negative is there is no door between the toilet and room only covered by the wall.
The hotel itself is very nice staff are friendly
I stayed in the blue diamond which was very spacious and had ac and a balcony overlooking the pool .
The only negative is there is no door between the toilet and room only covered by the wall.
WAYNE
Not the quietest place , but its good value. safe area. 15-20 min walk to beaches, grocery store. Topaz room needs a new mattress, sagging on the side close to the tv. Wish Topaz room had a min fridge. Strong cool AC, hot water in shower lasts 1 minute then starts to cool. Excellent wifi strength. Pool was maintained every morning, pool lounnge are swept and outdoor furniture kept clean.
Melvin
Gorgeous property..basic rooms.
No fridge or microwave. Was woken twice at 7am by a worker knocking on neighbors door for breakfast. Not soundproofed at all.
For a basic stay great rates serves its purpose...would rebook in a pinch
No fridge or microwave. Was woken twice at 7am by a worker knocking on neighbors door for breakfast. Not soundproofed at all.
For a basic stay great rates serves its purpose...would rebook in a pinch
Nirit
מסעדה טובה וחוף ים במרחק 2 קמ מהמקום
Jay
Very nice place excellent staff, I’ve stayed at 100 hotels in cancun this is one I’m coming back to
Abril
El encargado (Plutarco, creo es el nombre) es muy atento y servicial. Siempre al pendiente de lo que se necesita.
La propiedad en sí es limpia, cómoda y bien ubicada.
La propiedad en sí es limpia, cómoda y bien ubicada.
German
Great attitude from staff working at the facility
Ector
Great place
Wendy
Staff was friendly, property under construction and was not informed.
There is no restaurant or kichen to use,the pool was not full and was dirty.
Will not be returning.
There is no restaurant or kichen to use,the pool was not full and was dirty.
Will not be returning.
Maria
Everything was good
Bridget
This was the single worst hotel experience I've ever encountered. Since we were in Mexico I was careful to choose a hotel that stated there was English speaking staff, there was not. The room itself was stuffy and had an almost stale towel smell. We opened the windows and turned the fan on the highest setting to air it out. The plumbing to the bathroom sink leaked onto the floor. The shower barely dribbled any water out. We had to keep refilling our water bottle in the sink and pouring it on ourself to wash our hair and body off. One of the bathroom lights did not work and the mirror had rust around it. The towels were old, frayed, and rough. The comforter on the bed was worn thin in areas and had frayed seams.
The pool was not kept clean and although it was very hot we absolutely did not want to swim in it. The door to our room was not even sealed, you could see into the hallway. And so you could also hear everyone outside of the room as well. But then! The worst thing of all happened! Some complete stranger swiped a room card to our room, opened the door, and walked right in. While we were in bed! All he said was, \"Oh sorry, guess they gave me the wrong room card.\" Seriously?! We ended up moving furniture to barricade the door shut the rest of the night. But regardless, neither of us were able to sleep. At one point we even considered checking out and just paying for another room somewhere else. It was horrible!
The pool was not kept clean and although it was very hot we absolutely did not want to swim in it. The door to our room was not even sealed, you could see into the hallway. And so you could also hear everyone outside of the room as well. But then! The worst thing of all happened! Some complete stranger swiped a room card to our room, opened the door, and walked right in. While we were in bed! All he said was, \"Oh sorry, guess they gave me the wrong room card.\" Seriously?! We ended up moving furniture to barricade the door shut the rest of the night. But regardless, neither of us were able to sleep. At one point we even considered checking out and just paying for another room somewhere else. It was horrible!
Eric
We only stayed one night thinking we were just gonna get a cheap hotel. I’m so glad I found this little hole in the wall. It was such a cute place to like home. We will definitely be back.
Maria
When I arrived to the hotel, there were nobody in there. Nobody opened me the door. It was a scam, and they stole my money.
liam
We stayed at this hotel as our flight was canceled and rebooked for the next day. Room was large and clean. Security guard onsite at night which made the site feel secure. Neighbourhood was mostly residential and very quiet. Restaurant and convience store nearby.
HECTOR
Esta bien la propiedad si uno no quiere estar en los grandes hoteles de Cancun
Sencillo, practico y buen precio
Sencillo, practico y buen precio
robert
Quite poor. Owner needs to invest in upkeep more.
Stayed in 2 different rooms, both experiences were the same.
Both rooms: all sheets, towels were very stained and very old
Shower water smelled like sewage
Pool filter was not functioning at all, quite dirty
Mold growing on ceilings
Ceilings cracking and breaking
Pillows were lumps of nothing, and stained
Beds very hard, and stained
Wifi was almost unusable in both rooms
Not very quiet, couldn’t get room to be dark enough
Pros:
No insects / bugs
Decent location, closest beach access is 1.6 km away. Cannot access beach from across the street.
Staff tried their hardest with what they were given. They tried to bleach the sheets and towels, but they are too old to be bleached again.
Cleaning lady did a good job every time, she did everything within her power to make it clean. Reception lady was very nice and helpful.
This place is starting to really get old and broken down, owner does not invest enough in proper upkeep. Will not return.
If renovations are done, it could be a nice place. Or at least get new sheets and towels! It’s gross!
Stayed in 2 different rooms, both experiences were the same.
Both rooms: all sheets, towels were very stained and very old
Shower water smelled like sewage
Pool filter was not functioning at all, quite dirty
Mold growing on ceilings
Ceilings cracking and breaking
Pillows were lumps of nothing, and stained
Beds very hard, and stained
Wifi was almost unusable in both rooms
Not very quiet, couldn’t get room to be dark enough
Pros:
No insects / bugs
Decent location, closest beach access is 1.6 km away. Cannot access beach from across the street.
Staff tried their hardest with what they were given. They tried to bleach the sheets and towels, but they are too old to be bleached again.
Cleaning lady did a good job every time, she did everything within her power to make it clean. Reception lady was very nice and helpful.
This place is starting to really get old and broken down, owner does not invest enough in proper upkeep. Will not return.
If renovations are done, it could be a nice place. Or at least get new sheets and towels! It’s gross!
Carol
Casa Maraf Hotel is a great value! The location is a short walk from a few food options, and Tortuga Beach and the main Hotel District are also not far!
The location is quiet and safe, and the room has everything you need for a pleasant stay. The staff are incredibly helpful!
The location is quiet and safe, and the room has everything you need for a pleasant stay. The staff are incredibly helpful!
Luiz
I tried calling the property multiple times and no answer. I arrived and no one was there to great me. I waited for someone for almost one hour and at the end I left and did not stay. I need a reimbursement
Iris
Es una propiedad antigua, le falt mantenimiento, muebles y sabanas deterioradas, alberca y patio en mal estado. Ruidoso el personal es amable pero tiene deficiencias la casa que es compartida aunque tienes cuarto independiente te encontraras con vecinos.
Alexander Qui
PROS
-Nice front desk staff.
-Very nice and helpful security guards.
-Had a public kitchen.
CONS
-Internet crashes very frequently.
-Only 2 bath towels provided, no other towels.
-Mold behind bathroom sink.
-Did not fill soap dispenser.
-Did not get the room we reserved, ended up with a smaller room.
-Low water pressure in shower.
-Most tours don't pick up from this hotel, but can pick up from hotel across the street.
-Nice front desk staff.
-Very nice and helpful security guards.
-Had a public kitchen.
CONS
-Internet crashes very frequently.
-Only 2 bath towels provided, no other towels.
-Mold behind bathroom sink.
-Did not fill soap dispenser.
-Did not get the room we reserved, ended up with a smaller room.
-Low water pressure in shower.
-Most tours don't pick up from this hotel, but can pick up from hotel across the street.
Jason
The property was poorly maintained. The shower in the bathroom would not turn off, the toilet was broken, the wifi didn’t work and there were plastic sheets over the mattress. The staff also disappeared from the property in the evening and were difficult to contact. I would not recommend staying there.
Rubert
Good communication, very clean and quiet
Kiuk
One of the Best Budget Hotel in Cancun Hotel Zone.
Staffs were super friendly. Staff helped me to check-in 3 hours early. The room was very clean and spacious. I wanted to stay here more, but it was already booked. I’ll definitely stay here again if I come back to Cancun. The location is little far away from the main club area, but it’s good exercise to walk. There are convenience stores and restaurants in 3 minutes walk, so it was convenient.
Maira Del Carmen
It was a cozy place to stay and in a good area
shahar
Pros: clean, close to the hotel zone
Cons: there was no hot water and no one in the reception all the time I was there. No one to talk to
Cons: there was no hot water and no one in the reception all the time I was there. No one to talk to
Caroline
Cute neighbourhood for a short walk and a nice little French restaurant 2 min walk away: La Palapa Belga.
Flassoum
I was recently in this place and I love it. It’s close to everything like restaurants, beaches, downtown, public transportation etc. The area is known to be a private area which provide an extra security. You can literally be walking at night without no safety concerns.
This will definitely be my go to place anytime I visit Cancun.
This will definitely be my go to place anytime I visit Cancun.
Charles
Love the super soft down pillow! The mattress was too hard though. Close to a little market and convenience store in Mexican food strip mall. All in all great place for the money.
Diclif
Just needs to be a little cleaner other than that loved the stay. Close to beach and clubs
Meagan
This little hotel is in a perfect location, just a short walk from the Presidente Intercontinental on the main road, and within longer walking distance of Playa Tortugas for the Isla Mujeres ferry. Or just take the bus that comes on the main road every few minutes!
The hotel itself is quiet, well-laid out, and offers the basic amenities. (Only 9 rooms, so there isn’t always someone on site, just FYI.). A/C, TV with Roku (Netflix/Prime/Spotify), and two pillow each! The person who met us at the front desk was very friendly and helpful. We’re low-maintenance and this was a low-maintenance, chill place. I would definitely recommend it to anyone on a budget or who is spending their time mainly elsewhere.
Also, just out the front gate on Calle Quetzal is a taxi stand and across the street is a small shop for things you may have forgotten, snacks, etc. On the main road just as you turn into Calle Quetzal is a row of little food places and a pharmacy, and a convenience store/gas station. Couldn’t be more conveniently located!
The hotel itself is quiet, well-laid out, and offers the basic amenities. (Only 9 rooms, so there isn’t always someone on site, just FYI.). A/C, TV with Roku (Netflix/Prime/Spotify), and two pillow each! The person who met us at the front desk was very friendly and helpful. We’re low-maintenance and this was a low-maintenance, chill place. I would definitely recommend it to anyone on a budget or who is spending their time mainly elsewhere.
Also, just out the front gate on Calle Quetzal is a taxi stand and across the street is a small shop for things you may have forgotten, snacks, etc. On the main road just as you turn into Calle Quetzal is a row of little food places and a pharmacy, and a convenience store/gas station. Couldn’t be more conveniently located!
batine
Clean, friendly staff, walking distance from food, and fun!
Daniel
Nasty place Mold everywhere.
Enyinnaya
No Frills hotel. Nothing over the top.
Modern decor.
Room had a lot of mold on the ceiling and walls in the room and bathroom.
My Room key was able to open room next door. Walls paper thin. Little to no soap or shampoo
Decent pricing but not excited about the quality of stay
Modern decor.
Room had a lot of mold on the ceiling and walls in the room and bathroom.
My Room key was able to open room next door. Walls paper thin. Little to no soap or shampoo
Decent pricing but not excited about the quality of stay
O
Great place! will defiantly be my first choice when in cancun!
??
The design of the entrance is cool. The room was big.
Norma
Very quiet. Very friendly staff
Selene
Be aware if you arrive late and let them know, because most the time there is nobody at the reception.
The water in the shower does not run properly, just a little jet. The smell in the washroom was terrible.
The water from the shower, also runs out, getting all the floor wet around the toilet.
The water in the shower does not run properly, just a little jet. The smell in the washroom was terrible.
The water from the shower, also runs out, getting all the floor wet around the toilet.
Verified traveler
Beyond expectations! Great service, great and spacious room
Verified traveler
I did my like anything about that place. I strongly recommend for everyone to stay away. And I will never be back to that hotel again
Verified traveler
Really good deal, great location if you’re just looking for a place to stay while you adventure
Juan
This place should not be a hotel, its really small
Ben
There is no hot water during night time and no mirror inside the room!
Perry
I liked everything about this hotel the room was sweet the staff was welcoming, it was quiet
Michael
Michael Kiernan
I pre paid for the hotel and when I arrived they said they gave the room away. And I still haven’t been refunded
Lawrence
Skip this place - look elsewhere
for some reason, with all the nice hotels in the Zona, I picked this one. Must have been the pictures and the reviews. Their ad is deceiving - it is nowhere as nice as the photos. No one is at the front desk after 9. Lucky I made it just in time or else I would have had to try and call someone after hours. The room was nothing like the photos. they had me upstairs and with no elevator, I would have had to haul all the luggage up there. They did give me a room downstairs right next to the lobby. Lamp was broken, power outlet wouldn't work and worst of all - THERE WAS NO HOT WATER! Asked the staff to fix it and they said they turned the heat up. That didn't work. That nice looking pool - forget it. The water was dirty and stuff floating on top. To top it all off, I paid $132US. Checked a few days before getting there and rooms were $50. Asked for credit - NO WAY JOSE. This place is a RIP!
Victor
The overall experience is good. It’s not famous and a bit hard to find. The breakfast is very simple but it’s fine. We got upgrade for free so we are happy.
Verified traveler
Enjoyed stay especially for price, close to everything
Verified traveler
Breakfast is too simple. Almost nothing. The milk for cereal smelled bad.
Ben
Great hidden gem
This was a great place to stay. Off the beaten path from the resorts and discotheques but easy and close enough to walk, bus or taxi. The staff are very friendly and helpful. I will definitely return and stay when I’m in town again
Verified traveler
Property is worth the cost but it could use some mirrors and it had a fridge so a microwave would be nice. Also the morning breakfast wasn’t so hot but all in all we had a good experience and would stay again
Verified traveler
The staff is excellent and we picked the location because of the proximity to Coco Bongos...it was close enough. The room was big, the bed was big and comfortable and very clean overall.
CunVaca
The staff here are all amazing, wonderful and friendly. Super super clean and quiet. It's lovely please book this hotel. They share their culture with you specially Christine at the front desk she is awesome and will stand up for you. I was a victim of racism and prejudice on a tour bus/tour guide while I went to visit Tulum, Coba, and Playa del Carmen. Christine stoop up for me. Great stay and amazing experience.
Teresa
STAY AWAY- spend your money elsewhere !!!
THIS PLACE IS A TOTAL SCAM! not a hotel at all- run down house in a not so great residential neighborhood !! Not one sign, not one car in the lot, smelled like sewer when we got out of the car!!
Omg!! Nightmare gone real live!!
Tried to call Hotels.com to cancel - they suggested we stay in the car and drive somewhere safe while they contact the front desk!! What damn front desk?? Wasn’t even a HOTEL... not even a MOTEL !! Run down looking house with paper or something taped to inside windows... major RED FLAG place with not ONE SIGN indicating we were even at the right place !!!
Photo on HOTELS.com has been major photoshop touched up to reflect a beautiful place.
NOT TRUE FOLKS!! I took photos!! See photos of the real property.
Run fast from this dive of all dives!!
THEY REFUSED TO REFUND MY MONEY!! Said I was never there — how did I get these photos of this horrible place ??? As a single mom with a daughter in the car ???? Would you take a chance and go up to the front door ??? In MEXICO????
Hell to the NO!!!
Omg!! Nightmare gone real live!!
Tried to call Hotels.com to cancel - they suggested we stay in the car and drive somewhere safe while they contact the front desk!! What damn front desk?? Wasn’t even a HOTEL... not even a MOTEL !! Run down looking house with paper or something taped to inside windows... major RED FLAG place with not ONE SIGN indicating we were even at the right place !!!
Photo on HOTELS.com has been major photoshop touched up to reflect a beautiful place.
NOT TRUE FOLKS!! I took photos!! See photos of the real property.
Run fast from this dive of all dives!!
THEY REFUSED TO REFUND MY MONEY!! Said I was never there — how did I get these photos of this horrible place ??? As a single mom with a daughter in the car ???? Would you take a chance and go up to the front door ??? In MEXICO????
Hell to the NO!!!
Verified traveler
Amazing!
Amazing location. The people were extremely helpful and attentive. I definitely recommend. It is located downtown in the bar area and you are able to walk to them. Clean, quiet, and the staff were always courteous. Will be staying there again next time we go!
Kaleigh
Not great service
The hotel is nice. A bit cheap feeling, but clean and close to lots of shopping. It's very quiet which is great. However, they say they have an airport shuttle which we asked to book and the next day the day crew acted like I was crazy for thinking they even offered a shuttle service and said the best they could do was call us a taxi. Their breakfast wasn't served until 9am so the free breakfast wasn't even approachable if you had to leave in the morning.
Abhijit
Room was very clean. Hotel was very quiet. Fast wi-fi. Staff manning the reception & room boy extremely courteous & respectful. Area is nice with shops nearby. The breakfast service starts at 9 AM which I felt was very late. However there is one big disadvantage. The electricity fluctuated very badly to the point I was concerned our electronic devices might be damaged because of the extreme fluctuations & surges. The staff put the blame on the grid. The airport super shuttle charges US$12/- one way per traveler to this hotel.
Verified traveler
great place, I planed to stay 2 nights. End up stay 4 days there !
Verified traveler
Really beautiful place with nicely decorated modern rooms. Christian was really friendly and welcoming at check in. I was travelling alone as a female and felt safe at all times.
Verified traveler
For the price they were offering it was very nice I stayed in a lot worse up the road for a lot more money. Only problem is the house isn’t where it says it is on google maps so be aware.
Verified traveler
Personalized service, spotless, and very large modern rooms that were nicely decorated. Good location. Located on a quiet street just a 10 minute walk to the hotel zone. A few restaurants nearby and easy access to the local buses.
Verified traveler
Great condo-style property, quiet, like living in your own home, a lot of privacy. Beach and Hotel Zone is close by about 15 min walk.
Verified traveler
Super nice staff. Great location. There are two amazing restaurants nearby. Room was very small and had not had a TV installed yet. Good shower. Comfy bed and nice cold quiet AC.
Verified traveler
The property is clean, maintained and private. Not consistent from room to room(coffee makers, tv) but the managers were eager to fix things. staff was very helpful. A great place to be away from some of the tourist hustle.
Garrett
Easy 1 Nighter
Stopped into Casa Maraf for a one nighter. The room was comfortable, staff friendly, location was good within short walking distance to shops, dining and beaches if you can find a way to get to them!
Verified traveler
Very nice place to rest ,,very quiet, relaxing,,will be back
Verified traveler
Casa Maraf is a newley renovated hotel which looks really nice from the outside and inside. The rooms are very clean at all times and the maids make sure everything is perfect for when you came back into your room. They make sure all of your clothes are folded and everything is put in its place.
They do include all you can eat breakfast but the food is mostly fruit and cereal and coffee but they also make some hot sandwiches and quesadillas as you request.
The hotel is really close to downtown Cancun and also close to a pasta, pizza and burrito place that has really outstanding food. About a two minute walk from the hotel is a bus stop that brings you to downtown Cancun that is only like 2-3 stops from the hotel.
In the back of the hotel is a decent size pool with beach chairs and also a minibar with a huge golf course separated by a fence.
The staff here is really generous and would help you out with anything you need help with. If its information on getting somewhere, or renting a car for a good price, or even just getting recommendations on good places nearby to explore.
Overall Casa Maraf has been a pleasant experience and would definitely recommend it to anybody looking for a fun enjoyable trip.
They do include all you can eat breakfast but the food is mostly fruit and cereal and coffee but they also make some hot sandwiches and quesadillas as you request.
The hotel is really close to downtown Cancun and also close to a pasta, pizza and burrito place that has really outstanding food. About a two minute walk from the hotel is a bus stop that brings you to downtown Cancun that is only like 2-3 stops from the hotel.
In the back of the hotel is a decent size pool with beach chairs and also a minibar with a huge golf course separated by a fence.
The staff here is really generous and would help you out with anything you need help with. If its information on getting somewhere, or renting a car for a good price, or even just getting recommendations on good places nearby to explore.
Overall Casa Maraf has been a pleasant experience and would definitely recommend it to anybody looking for a fun enjoyable trip.
Susan
\"GREAT\" place to stay !
\"WOW\" !!!
Just got back home and \"ALL\" the way home, we told EVERYONE we talked with, how much fun we had and the \"GREAT\" place we stayed !
The staff was friendly and all so helpful and attended to our every need. From beginning to end our hostess was at our disposal and made us feel welcomed and at home. The rooms was spacious and clean and attended to daily. They actually cooked a home cooked breakfast in the morning and it was simply delicious along with \"GREAT\" coffee !
I could go on and on about this place but the \"BEST\" review I could give them is my repeat business. I plan on bringing my staff here and hold our convention, we will lease out the entire place just for us !
Thank you so very much for making our trip to Cancun a memorable one !
Just got back home and \"ALL\" the way home, we told EVERYONE we talked with, how much fun we had and the \"GREAT\" place we stayed !
The staff was friendly and all so helpful and attended to our every need. From beginning to end our hostess was at our disposal and made us feel welcomed and at home. The rooms was spacious and clean and attended to daily. They actually cooked a home cooked breakfast in the morning and it was simply delicious along with \"GREAT\" coffee !
I could go on and on about this place but the \"BEST\" review I could give them is my repeat business. I plan on bringing my staff here and hold our convention, we will lease out the entire place just for us !
Thank you so very much for making our trip to Cancun a memorable one !
Stanley’s
Staying at Casa Maraf was the greatest decision we made when planning our vacation to Cancun. The staff was overly helpful and strived to provide us with everything we needed to make our vacation memorable. Every suggestion they gave us for outside activities ended up being the best parts of our vacation. The rooms we beautiful, clean and spacious. We were extremely inpressed with the efforts taken by the staff to keep our rooms and clothes cleaning during our stay.
If you’re looking for a quiet B&B away from all the tourist but yet still within walking distance of downtown nightlife, Casa Maraf is for you.
If you’re looking for a quiet B&B away from all the tourist but yet still within walking distance of downtown nightlife, Casa Maraf is for you.
Verified traveler
The staff was very helpful and personable. The room was very clean and had everything we needed. I enjoyed the location too as it's off the main hotel area so it is more quiet and relaxing, but still just a short walk or bus ride away to the beaches and hotel zones.
Verified traveler
I like the staff and the place was very nicely decorated. There was a Smart tv, Loved that so much!! I could watch Netflix! good A/C with remote. Modern and very cool looking rooms. Nice residential area by the bus stop, gas station and convenience store, a great pizza place, taco place and bar very close by, 2 min walk. Very long walk to the hotel zone and an hour walk to Plaza La Isla. They have a pool here and lounge chairs. I felt very safe and the place is very secure. No hot water!! I was very disappointed, which i really needed. No closet or dresser in my room. No mini fridge. These things would have made my stay much better.
JOSE OLINDINO
A atendente foi extremamente atenciosa, apesar da hospedagem ter dado um problema e não foi possível a hospedagem no local. Deu toda a assistencia para resolver o problema.
Danisa
Me cancelaron el mismo día de mí llegada, sin poder ofrecerme algún otro lugar, simplemente se deslindaron
iñigo
Llegué a hacer check in aproximadamente a las 8:00 am y no había ningún encargado en la propiedad, comunicarme para poder obtener mi llave me tomó más de una hora
Sandra
Excelente
La habitacion bonita y el baño muy amplio nos pareció perfecta la ubicacion del hotel, todo queda accesible, el personal muy amable
Jean Ederns
Parfait pour petit séjours!
Mich
Un lugar cómodo y amplio. Excelente atencion del personal
Ivan
Llegamos a la propiedad, y no había nadie, nos comunicamos al teléfono de contacto, primero contestó una persona que dijo desconocer de ser un hotel, posteriormente no contestó nuevamente, tuvimos que conseguir otro hospedaje en ese momento, pésimo que la aplicación expedia se preste a promocionar lugares que mientan y no existan, y se laven las manos cuando uno hace una aclaración
Alberto
Muy agradable y excelente ubicación
Xiomara
Baño requiere reparación total
Isabel
Lugar tranquilo y seguro el personal super atento ☺️
Location & surroundings
Casa Maraf Hotel Boutique - Adults Only
16 Quetzal Zona Hotelera, Cancun, Mexico
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Casa Maraf Hotel Boutique - Adults Only
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