Name: Sunset Marina Resort & Yacht Club
Address: Blvd. Kukulcan Km 5.8, Zona Hotelera, 77500, Cancún, Q.r., 77500, MX

10/10

Exceptional

20 Jul 2026

Annie

The Staff were very friendly and helpful. The property is well maintained. Actually I don't have anything to complain about.

Family_with_children

8/10

Excellent

19 Jul 2026

Khaulief Jamal

The resort was beautiful

8/10

Excellent

13 Jul 2026

Abdiel

Good place and good food!

8/10

Excellent

11 Jul 2026

Heather L.

Good food very clean

Family_with_children

10/10

Exceptional

07 Jul 2026

Yang

Very friendly staff. We had good time during the stay

Family_with_children

10/10

Exceptional

06 Jul 2026

Emelia

I will definitely stay here again, staff was very helpful and friendly

Friends

8/10

Excellent

04 Jul 2026

Evanan

All good

Family

2/10

Poor

02 Jul 2026

anissa

.

Friends

10/10

Exceptional

30 Jun 2026

Catherine

Great stay! Everyone was so nice, the food was great- even though there are 3 restaurants there are so many different a la carte options and rotating menus that it could easily feel like 6 or 7 restaurants. I didn't like that most of the restaurants didn't have AC or even strong fans for being outdoors. The staff were feeling the heat and we felt so bad seeing them sweat and still be good sports and providing great service. Great alcohol options in the all inclusive, definitely didn't need to upgrade to feel taken care of. The rooms and courtyards are beautiful and I love the tubs on the balcony! The stairs inside the room were somewhat excessive making trips to the restroom a little dangerous in the middle of the night. All in all, great time and a special shout out to Gio at the bar as well as Paris and Amin in concierge for looking after us. Will surely be back, thank you!

Partner

6/10

Pleasant

26 Jun 2026

Aida Garcia

Night shift the men so rude

10/10

Exceptional

23 Jun 2026

Rupinder

All good.

10/10

Exceptional

20 Jun 2026

Sharon

Beautiful outside views and excellent food.

Family

8/10

Excellent

20 Jun 2026

Olubunmi

Great value for the money

8/10

Excellent

14 Jun 2026

Victor Manuel

Todo bien

Partner

8/10

Excellent

09 Jun 2026

Nathaly Sierra

The rooms are clean and well-maintained, and the showers have consistent hot and cold water. The AC worked wonderfully, especially on humid nights. The staff was helpful, and they also answered any questions we had. Something I specifically liked was that the resort is family-oriented and that we did not have to deal with spring breakers getting wild.

Personally, when I go to resorts, I am looking to relax by the pool between excursions and use a decently stocked gym to work out. The pool at the resort was fine, but it does require maintenance; there are some missing tiles and rough edges, which I noticed because I swam twice a day every day -- on one particular day, the pool steps were actually being repaired in the middle of the day, so that was inconvenient. Additionally, the gym has two treadmills, both of which require repairs, so a full workout was not really possible.

Friends

8/10

Excellent

05 Jun 2026

Olusegun

Very nice staff, lovely meals, and overall wonderful experience! I will definitely be back and recommend this all inclusive stay to other guests!

Partner

8/10

Excellent

31 May 2026

Charles

Clean resort friendly staff I stayed 4 nights food could be a little better but over all it was nice

Partner

8/10

Excellent

28 May 2026

CHINENYENWA

We didn’t have a buffet option but we had a all you can eat option.

Friends

8/10

Excellent

21 May 2026

Yuny

Yazmin from Kid zone was 10/10 amazing always happy with big smile in her face she’s doing wonderful job with the kid.
Luis and Hector from La pergola excellent services and always smiling
Lluvia from the Bar the best service pretty good
Luis from Ilforno very nice service those group of people 10/10 .
The rest have to make a little more effort to at least show a smile to the guests

Family_with_children

10/10

Exceptional

05 May 2026

Solome

Beautiful location, spacious rooms, friendly staff. Food was okay.

Family_with_children

10/10

Exceptional

24 Apr 2026

Natalia

I loved how we were able to use the amenities of the other Sunset Resorts. Stay everywhere was lovely!

Friends

4/10

Poor

20 Apr 2026

Rosa

The rooms need some updating and proper maintenance. The toilet is not working properly, not flushing, the shower drain is too slow to drain and flooding when you take a shower. The room smells musty. The hotel itself looks nice dated but typical I guess for that Spanish colonial vibe.

Friends

10/10

Exceptional

16 Apr 2026

Lucila

Food was excellent and the staff was very friendly.

Family

6/10

Pleasant

11 Apr 2026

Tammy

The bell hop and some staff at restaurants were great. Having access to the beach resort was a plus. We received a relaxing treatment at the spa.The Krudo restaurant next to it was exceptional. The people at the concierge desk were not very nice and the outdoor hot tub and room jacuzzi were cold. The one on our balcony would'nt fill up. The food was okay. Same thing every single day for breakfast. It would have been nice to have access to more coffee. It was our second time there. We had a good time but will not be returning.

10/10

Exceptional

11 Apr 2026

David

Breakfast had good selection. Bar had my drinks.

Self

10/10

Exceptional

04 Apr 2026

Erica

Had absolutely amazing food at the restaurant this resort is all inclusive. Offers transportation to get around as well as to other sunset resorts to visit or access the beach Oceanside. Boyfriend was not a fan of the room keys because it is a wristband that you have to wear 24/7.

Partner

8/10

Excellent

29 Mar 2026

David

It did! The food was delicious.

Partner

10/10

Exceptional

26 Mar 2026

Victor

This place was great. Loved the facility, the room was large and comfortable. The food was very good and the staff were all very nice and helpful, would definitely go back here.

Partner

8/10

Excellent

21 Mar 2026

Soumita

Our room was in ground level and just in front of the lagoon.. it was nice and big room with kitchen.. We were in all inclusive and the food was decent . Pool was nice and restaurants are good .We also went to their sister resort which was also have nice pool. Overall a good stay.

Family_with_children

10/10

Exceptional

18 Mar 2026

Joselyn

Everyone at this resort was friendly!! i would recommend this resort to all my friends and family. We had the best time! The bartender MEXICO was amazing. He was super friendly and super attentive especially when he was busy ! he went above and beyond in his service.

Family

10/10

Exceptional

18 Mar 2026

Zong Ying

Good vacation location for everyone

Family

10/10

Exceptional

17 Mar 2026

henadz

Everything was fine, except there were no spoons in the bufet

Friends

10/10

Exceptional

11 Mar 2026

Denise

Sunset Marina Resort & Yacht Club was an amazing place to stay! From the moment we arrived, the staff was incredibly welcoming and attentive, making us feel right at home. The service throughout the resort was excellent—everyone was friendly, helpful, and always willing to go the extra mile to ensure we had a great experience.

The food was also fantastic. There were plenty of delicious options, and everything we tried was fresh and flavorful. Whether it was breakfast, lunch, or dinner, the quality of the meals really stood out.

One of the things we loved most was having access to the amenities at their sister resort on the beach. It was the best of both worlds—enjoying the peaceful marina atmosphere while still being able to spend time at the beautiful beach resort whenever we wanted.

The resort itself was clean, relaxing, and well-maintained, making it the perfect place to unwind. Overall, we had a wonderful stay and would absolutely recommend Sunset Marina Resort & Yacht Club to anyone visiting the area.

10/10 experience — great food, great service, and an overall fantastic vacation! 🌴☀️

Partner

4/10

Poor

10 Mar 2026

sylvia

The food was very bad. It was the same food at every restaurant and same thing being served over and over again. No variety and extremely cheap quality. The alcoholic drinks were very watered down , the same was true for all the juices. The quality of food was the worse I have ever been served anywhere. The patio door NOR the front door on our room had working locks. The phone in the room didn’t work. The bathtub was filthy. Pretty severe language barrier. Shame on Expedia for suggesting this! Because of this experience, I have deleted Expedia from my travel plans and further use.

8/10

Excellent

10 Mar 2026

Barbara Ewa

We originally booked Sunset Marina Yacht Club, but at check-in the front desk told us it was overbooked and offered us an “upgrade” to Sunset Royal Beach Resort. We agreed and spent most of our five-day stay there, although we later visited Sunset Marina for one day.

After seeing both properties, we definitely preferred Sunset Marina Yacht Club. The pool area had a much nicer vacation vibe and the food there was better.

At Sunset Royal Beach Resort, the beach is beautiful, but the hotel itself feels more like a budget hotel than a 4-star resort. I would rate it about 2.5 out of 5. The food was very average, with small portions and very little flavor.

There was also a lot of noise at night. Even on the 5th floor we could hear plates and cutlery clanging from the restaurant area and loud music late into the evening. The room also had a noticeable moldy smell, likely due to humidity.

There is no swim-up pool bar, so every time you want a drink you have to leave the pool and go to the bar.

Being able to visit other Sunset hotels was nice, but overall the experience was quite average, and we would probably not return. If possible, we would recommend Sunset Marina Yacht Club instead.

Friends

4/10

Poor

09 Mar 2026

Cindy

Honestly for the price you can get 100% better. Don’t sacrifice the beach just to be by the marina. They only have two included restaurants during the day. Kayak and bike rides only once per day at a certain time. Not enough amenities, you have to take the shuttle bus to the bigger sister hotel. No gym, no spa, no nightlife, one lobby bar which had nothing but on the rocks drinks. The “boat taxi” apparently has been broken. There are no double bed rooms, the buffet is the smallest I’ve seen out of my 8 trips to different cancun resorts. And not to mention the staff here acts like they are bothered to even assist you with directions or clarifications. Was extremely disappointed with my stay. There was two positives, 1. The asian restaurant and 2. The two bathrooms our very closed off-no view but of a brick white walled room.

Friends

8/10

Excellent

06 Mar 2026

Mia Eve

very large and clean room with a hot tub on the balcony, beautiful resort, pool bar, family friendly, the food was okay, and hot tub was available

Friends

10/10

Exceptional

06 Mar 2026

Omolola

We enjoyed our stay. Friendly and helpful staff. Kudos to Flor. Very nice and helpful. Good food. We love and enjoyed our stay.

Partner

10/10

Exceptional

01 Mar 2026

Elzbieta

The staff was extremely nice and courteous. The grounds were well kept. We especially enjoyed the complimentary boat shuttle to the sister resort.

Family_with_children

6/10

Pleasant

26 Feb 2026

Scott

I really liked the room, it had an adobe feel with arched doorways and was very cool and comfortable. The bathroom was small but functional.

Where I was disappointed was in the concierge service and the restaurants. All of the restaurants were full when we arrived, there was no room for reservations. You could go early or late, but there was no guarantee there would be room for you at anything other than the buffet. So, we went out to dinner every night at upscale local restaurants because this resort did not have room for us to eat at the better establishments on site.

Also, the concierge never told me that there were three sister resorts you could visit. I learned that fact sitting at the pool from a guest. How does that information not get shared at check-in? On the second day we went to the larger resort on the east coast of Cancun about 2 miles away, it was very nice with a large pool deck and a great bar. We spent more time at the sister resort as it had a larger pool, a better ocean view, and a solid buffet for breakfast.

The pool bar was small at this resort but the service was quick. Getting to the pool bar is a challenge for shorter people, be prepared to swim! Overall, it was a decent little property, showed its age a bit.

Partner

8/10

Excellent

25 Feb 2026

Radha

Yes

8/10

Excellent

24 Feb 2026

Dave

Staff was very caring and friendly, clean rooms too.

Partner

8/10

Excellent

24 Feb 2026

Vincent

Rooms were clean and staff was attentive and extremely friendly. Food was very good although not authentic Mexican. Drinks were strong and plenty. Their sister resorts (especially Sunset Royal) are also very nice and accommodating. Definitely recommend and I would stay there again in a heartbeat.

Family

6/10

Pleasant

24 Feb 2026

Geeta

I stayed at this property for 5 nights,first night I had to beg for towels.If it’s all inclusive you should be able to get food without push around.The beach was beautiful,some staff was friendly,food was good.overall it was ok

10/10

Exceptional

22 Feb 2026

Gabrielle

Room and hotel was very clean. Staff remember our drunks.Food was very good.Will go back.

Partner

8/10

Excellent

19 Feb 2026

Rhonda

Staff was great, immaculately kept in rooms and grounds.

Partner

10/10

Exceptional

17 Feb 2026

Wahid

We had a great stay. I must recommend this resort!

Friends

10/10

Exceptional

17 Feb 2026

Jerica

Staff was very courteous and great!

Self

6/10

Pleasant

17 Feb 2026

James

Did not stay at the property as they were overbooked and moved us to Sunset Royal upon trying to check in saying they were upgrading us. Went to other location and had several hiccups through out the entire stay. Not happy!

10/10

Exceptional

15 Feb 2026

Lelawattie Lootawan

Customer service was great but need more English speaking staff because most tourist don’t know Spanish other than that it was great

Leisure Family

10/10

Exceptional

14 Feb 2026

PATRICIA

I

10/10

Exceptional

14 Feb 2026

Dimitrios

Everything

10/10

Exceptional

13 Feb 2026

bruce

Clean room

Leisure Self

10/10

Exceptional

13 Feb 2026

Hasina

Amazing stuff and great service. Reception was way more than expected we got special surprise for my birthday. Two times the kitchen made us cakes without charging. We loved the yoga, cocktail class and cooking class was fun. Live music and Asian restaurant was super fun. This is the one resort we feel safe and kids friendly. My daughter loved the kids club. So so glad we stayed 🙏

10/10

Exceptional

12 Feb 2026

Nasir

They were so nice . And good view

2/10

Poor

12 Feb 2026

MELINDA

Food was the same every day i got food delivered from the outside and they didn’t have face cloths the whole time the first hotel I went they took me to the other hotel that was mainly time share and almost everything cater to them not outsiders I tried to go to another hotel they all was booked worst trip ever

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Garima

Awesome

Leisure Partner

10/10

Exceptional

10 Feb 2026

Paul

Great location, facilities & staff!
The room was very comfortable!!!
I will be back.

10/10

Exceptional

09 Feb 2026

Michael

well kept and the staff very kind and helpful . The food was great.

Leisure Self

10/10

Exceptional

09 Feb 2026

John Frederick

Top notch service, very friendly and overall a great experience.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Baldwin

The hotel is absolutely beautiful it truly feels like Mykonos meets Cancun.
The atmosphere, design, and overall vibe make it a perfect place to relax and enjoy.

A special thank you to Patricia, Marcos, and Fabiola for being incredible hosts. Their kindness, attention, and hospitality made our stay even more memorable.

We truly enjoyed our time here and would definitely recommend it.

Leisure Friends

10/10

Exceptional

04 Feb 2026

Gabriel

Everything! The place is beautiful clean and staff are friendly and absolutely the best! I wish we could have extended our stay.

2/10

Poor

02 Feb 2026

Todd

was overcharged hotel has poor service no help poor communication never return

Leisure Partner

6/10

Pleasant

01 Feb 2026

Ty

Room was ok cleaning was every day down to the toilet l. Restocking the bar was a joke

Leisure Partner

8/10

Excellent

30 Jan 2026

Garry

The room was clean when we arrived. Housekeeping wasn’t the best while we were there, example didn’t show up one day, we had to request new towels at 4:55 pm. Floor wasn’t swept. Bar fridge not ever restocked. Staff were pleasant and friendly.

Leisure Partner

10/10

Exceptional

28 Jan 2026

antonio

food was good, staff was helpful and polite

Leisure Partner

10/10

Exceptional

26 Jan 2026

Wesley

Room was clean staff were friendly and food was good

Leisure Friends

8/10

Excellent

26 Jan 2026

Hayley

Room was very clean, shower never had hot water. Staff is great very helpful and friendly. Food is above average and good changing selection for 3-4 day trip lots of seafood options ceviche etc. Asian steakhouse is only one table so can be hard to book a good time slot. Low season in January so expect not everything to be as busy. Good small hotel, water taxi to the bigger hotel for beach is nice and free.

Leisure Friends

10/10

Exceptional

25 Jan 2026

Jalen

Food was excellent, staff was very nice, room was great , loved being able to see other properties

Leisure Partner

6/10

Pleasant

24 Jan 2026

Georgia

Checkin was slow. We arrived at the resort at 2:30pm and they wouldn’t let us check in until 3pm. It was annoying. I know check in is at 3pm but we were only a half hour away from 3pm. The staff at check in didn’t speak very good English so there was a language barrier. I feel the staff has direct contact with customers should be able to communicate better in English.

Leisure Family

8/10

Excellent

10 Jan 2026

Dawne

Good but kept having to request they stock watwe and coffee in the room.

Partner

8/10

Excellent

04 Jan 2026

Liliu

las habitaciones son espectaculares con unas vistas al lago y unos atardeceres de ensuenos

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

JAMILETTE PENA

It’s a beautiful place to go 10/10

10/10

Exceptional

28 Dec 2025

Julian

Good

10/10

Exceptional

13 Dec 2025

Theresa

This was a wonderful resort. The staff was friendly and helpful. The food was top notch.

6/10

Pleasant

03 Dec 2025

Marie

Towels and robe seemed very worn out. There is no beach. You have to take the bus to another hotel. If you wanna go to the beach, they do offer a water taxi that was a big plus it was fun.

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Melissa Lajoyce

The star was l

8/10

Excellent

24 Nov 2025

Cathrine Bonnie

Room and dtaff were amazing. Food not so great

Business_and_leisure Self

8/10

Excellent

22 Nov 2025

Nicklaus

We really enjoyed our time here. It was also nice having access to other resorts. The service was generally phenomenal. The food was sort of hit or miss. Honestly surpassed my expectations for an all inclusive.

Leisure Partner

6/10

Pleasant

17 Nov 2025

Andrew

Staff were generally very good and a high point of my stay. The food was generally very poor. It lacked variety and generally arrived cool/warm rather than hot. Only two restaurants were available for dinner with the menu at one of those never changing. Breakfast buffet selection was limited and didn’t vary at all each day.

Leisure Friends

8/10

Excellent

17 Nov 2025

Justin

Good sized room, with fully stocked kitchenette. Staff knew who I was and remembered what my preferences where

Leisure Self

8/10

Excellent

07 Nov 2025

Cristina

The food and drinks were great! The VIP with hot tube was the icing on the cake!

Leisure Self

8/10

Excellent

06 Nov 2025

Tetiana

We stayed at Sunset Marina Resort for 10 days and overall we had a very good experience. The staff were incredibly friendly and helpful, and the hotel was clean and well-maintained. When we first arrived, our room had a loud noise from the outdoor AC units, but we told the reception and they quickly changed our room to an even better one. We really appreciated that. Most of the food was tasty, but there was one issue with the desserts. It seems the fridge where desserts are stored has a strong smell, and all the desserts ended up tasting like that fridge. Even though they looked great, the aftertaste made them hard to eat. We saw many guests leaving their desserts unfinished. I would really suggest cleaning or replacing the dessert fridge, because the dessert selection is good, but the taste is affected.
The main negative part of our stay was the timeshare presentation. In the hotel, they offer what sounds like a small tour to another resort, but in reality it’s a long sales presentation. We spent almost 5 hours there. They even served me a drink with alcohol after I clearly said I don’t drink, which felt very uncomfortable. The “luxury resort” they showed was also not as described. It felt misleading and took valuable time from our vacation.
Other than that, the stay was lovely. The hotel is not on the beach, but there is a shuttle to their sister resort with a beautiful beach. So overall, great staff and atmosphere, just please fix the desserts and avoid the timeshare tour.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Lourdes

Yes

10/10

Exceptional

18 Oct 2025

Terry

Rodrigo, was friendly and courteous. Also, went above and beyond needs. Everything things was great. The resort was outstanding. Terry Beckemeyer.

Leisure Self

10/10

Exceptional

27 Sep 2025

LUMIERE

Everything was great and perfect. Thank you so much.

Self

8/10

Excellent

16 Sep 2025

Tevaughn

The room was spacious. Breakfast was good and the staff were friendly

Leisure Self

6/10

Pleasant

11 Aug 2025

Anmoldeep Singh

Food was delicious and in a variety but not many activities to do on the site.

Leisure Self

2/10

Poor

06 Aug 2025

Samson

Not the best

Leisure Friends

6/10

Pleasant

05 Aug 2025

Alexander

Small resort with little to do. Limited food options, after a week you would have tried

10/10

Exceptional

31 Jul 2025

Liza

The hibachi service was 10000 all the staff from the moment u walk in are welcoming and go above and beyond for u recommend this hotel!!

Leisure Family

4/10

Poor

30 Jul 2025

Karen Janell

Staff everywhere except in Bobby ignored you dining was limited to whatever time they decided to open the restaurants that day, which varied every day despite what the information provided at check in said.

Leisure Family

10/10

Exceptional

27 Jul 2025

renisha

I had a relaxing and eventful time at sunset marina. I will stay at sunset marina again.

10/10

Exceptional

23 Jul 2025

Lou'Quita

I had a blast. The staff was superb

10/10

Exceptional

13 Jul 2025

Krista

Amazing, loved the all inclusive part and was able to walk to water activities.

Business_and_leisure

10/10

Exceptional

09 Jul 2025

Marjorie Alexandra

Love this resort. Best vacation !!!

Leisure Family

8/10

Excellent

07 Jul 2025

Shannon

We had a great stay! The service was high quality, LOVED the pool bar, good variety of food options. Would definitely stay again!

Leisure Friends

10/10

Exceptional

25 Jun 2025

Paul

Excellent service, great people

Family

10/10

Exceptional

22 Jun 2025

Greg

Great staff smaller resort the Hitachi restaurant is very good the chef puts on great show just make a reservation with the concierge when you get there and the water taxi is fun you can go to big resort or take the shuttle to all four resorts and you all-inclusive is good at all there resorts

Business_and_leisure Self

10/10

Exceptional

22 May 2025

Lisandro

I have the best time ever with my family I love that people they are very friendly I’m always recommended people to visit Cancún to visit the place I love their food so much

Leisure Family