Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Casa Turquesa

Cancun (and vicinity) · Mexico

Boulevard Kukulcan Km. 13.5View location

7.6/10Very good1,255 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort8.0/108.0
Condition6.8/106.8
Location9.0/109.0
Neighborhood8.6/108.6
Quality7.0/107.0
Value8.2/108.2
Amenities6.4/106.4
See all ratings
Check availability Pay with crypto or card
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Turquesa

This beach hotel is situated behind the Kukulcan shopping centre in the hotel district of Cancun. The hotel is located within easy access of a host of attractions in the area, as well as a wealth of shopping opportunities, dining options and entertainment venues.

The hotel is located just 20 km away from Cancun International Airport. The hotel enjoys a stunning Mediterranean design, exuding charm and beauty. The guest rooms are elegantly appointed, alluring visitors into a veritable lap of luxury. The rooms are well equipped with modern amenities.

Business and leisure travellers are sure to appreacite the range of facilities and services that this wonderful hotel has to offer.

Read more about this hotelShow less

With a stay at Hotel y Museo Casa Turquesa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches.

This beach aparthotel is 4.3 mi (7 km) from Delfines Beach and 1.4 mi (2.3 km) from La Isla Shopping Mall. Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Beach services
Smoking areas
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators By ocean Car recommended Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, debit cards, and cash
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 005-007-007429/2025
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults, and MXN 320 to 580 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: MXN 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Kukulcan Plaza Shopping Mall 0.2 km / 0.1 mi
Luxury Avenue Shopping Mall 0.2 km / 0.1 mi
Marlin Beach 0.6 km / 0.4 mi
Hotel Zone Beaches 0.7 km / 0.4 mi
Nichupté Lagoon 1 km / 0.6 mi
Ballenas Beach 1.2 km / 0.7 mi
Tequila Museum 1.2 km / 0.7 mi
El Sol de Cancun 1.3 km / 0.8 mi
La Isla Shopping Mall 1.4 km / 0.8 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 1.6 km / 1 mi
Yamil Lu'um Archaeological Zone 1.6 km / 1 mi
Isla Dorada 2.2 km / 1.4 mi
Aquaworld 2.3 km / 1.4 mi
Oasis Arena 3.1 km / 1.9 mi
San Miguelito 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 4
  • Annexe (s): 1
  • Junior suites: 24
  • Suites: 6
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Car park
  • Key Collection
Show 37 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour security
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Luggage room
  • Towels and bed linen
  • Bar
  • Restaurant: 3
  • Non-smoking area
  • Poolside snack bar
  • Swim-up bar
  • Printer
  • Photocopier
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Breakfast
  • Hot breakfast
  • Late riser breakfast
  • À la carte lunch
  • À la carte dinner
  • Snacks
  • LGTBIQ friendly
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Casa Turquesa

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT OCEAN VIEW KING BEDAPARTMENT • OCEAN VIEW KING BEDAPT.KG-OV

    Photos are not available for this room type.

    Casa Turquesa

    APARTMENT OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEW KING BEDDOUBLE • OCEAN VIEW KING BEDDBL.KG-OV

    Photos are not available for this room type.

    Casa Turquesa

    DOUBLE OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEW QUEEN BEDDOUBLE • OCEAN VIEW QUEEN BEDDBL.OV-QN

    Photos are not available for this room type.

    Casa Turquesa

    DOUBLE OCEAN VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEW TWO BEDROOMSSUITE • OCEAN VIEW TWO BEDROOMS • 2 Bedrooms • 180 m²SUI.B2-OV
    SUITE OCEAN VIEW TWO BEDROOMSPhoto unavailable3 photos

    Casa Turquesa

    SUITE OCEAN VIEW TWO BEDROOMS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    180 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-OV

    Room amenities

    • Desk
    • Make-up mirror
    • Direct dial telephone
    • Balcony
    • Terrace
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Hairdryer
    • Wi-fi
    • Shower
    • Bathroom
    • Wake-up service
    • Bathtub
    • Housekeeping
    • Toiletries

    Facilities with extra charge

    • Minibar
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEWSUITE • GARDEN VIEWSUI.GV

    Photos are not available for this room type.

    Casa Turquesa

    SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH PRIVATE POOLSUITE • WITH PRIVATE POOL • 2 Bedrooms • 200 m²SUI.PP
    SUITE WITH PRIVATE POOLPhoto unavailable36 photos

    Casa Turquesa

    SUITE WITH PRIVATE POOL

    Room photos

    36 photos

    Room overview

    Non-smoking room
    Room size
    200 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 4
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PP

    Room amenities

    • Housekeeping
    • Make-up mirror
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Terrace
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Cot on demand
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Casa Turquesa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Casa Turquesa

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE OCEAN VIEW TWO DOUBLE BEDSJUNIOR SUITE • OCEAN VIEW TWO DOUBLE BEDS • 1 Bedroom • 70 m²JSU.2D-OV
    JUNIOR SUITE OCEAN VIEW TWO DOUBLE BEDSPhoto unavailable2 photos

    Casa Turquesa

    JUNIOR SUITE OCEAN VIEW TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-OV

    Room amenities

    • Bathroom: 1
    • Cable TV
    • Toiletries
    • Cot on demand
    • Wi-fi
    • Balcony
    • Centrally regulated air conditioning
    • Internet access
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW KING BEDSUITE • GARDEN VIEW KING BEDSUI.GV-KG

    Photos are not available for this room type.

    Casa Turquesa

    SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT OCEAN VIEW QUEEN BEDAPARTMENT • OCEAN VIEW QUEEN BEDAPT.OV-QN

    Photos are not available for this room type.

    Casa Turquesa

    APARTMENT OCEAN VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    OCEAN VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.OV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GARDEN VIEWJUNIOR SUITE • GARDEN VIEW • 40 m²JSU.GV-1
    JUNIOR SUITE GARDEN VIEWPhoto unavailable5 photos

    Casa Turquesa

    JUNIOR SUITE GARDEN VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GV-1

    Room amenities

    • Terrace
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Housekeeping

    Facilities with extra charge

    • Minibar
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE OCEAN VIEW TWO BEDROOMSQUADRUPLE • OCEAN VIEW TWO BEDROOMSQUA.B2-OV

    Photos are not available for this room type.

    Casa Turquesa

    QUADRUPLE OCEAN VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Casa Turquesa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE OCEAN VIEW QUEEN BEDQUADRUPLE • OCEAN VIEW QUEEN BEDQUA.OV-QN

    Photos are not available for this room type.

    Casa Turquesa

    QUADRUPLE OCEAN VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEW TWO QUEEN BEDSSUITE • OCEAN VIEW TWO QUEEN BEDSSUI.2Q-OV

    Photos are not available for this room type.

    Casa Turquesa

    SUITE OCEAN VIEW TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEW KING BEDQUADRUPLE • GARDEN VIEW KING BEDQUA.GV-KG

    Photos are not available for this room type.

    Casa Turquesa

    QUADRUPLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE HONEYMOONSUITE • HONEYMOON • 1 Bedroom • 100 m²SUI.HM
    SUITE HONEYMOONPhoto unavailable11 photos

    Casa Turquesa

    SUITE HONEYMOON

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.HM

    Room amenities

    • Housekeeping
    • Make-up mirror
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Terrace
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Casa Turquesa

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE OCEAN VIEWQUADRUPLE • OCEAN VIEWQUA.OV

    Photos are not available for this room type.

    Casa Turquesa

    QUADRUPLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE OCEAN VIEW KING BEDQUADRUPLE • OCEAN VIEW KING BEDQUA.KG-OV

    Photos are not available for this room type.

    Casa Turquesa

    QUADRUPLE OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LOFTDOUBLE • LOFTDBL.LO

    Photos are not available for this room type.

    Casa Turquesa

    DOUBLE LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LOFTRoom • LOFTROO.LO

    Photos are not available for this room type.

    Casa Turquesa

    Room LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE OCEAN VIEWJUNIOR SUITE • OCEAN VIEW • 1 Bedroom • 40 m²JSU.OV
    JUNIOR SUITE OCEAN VIEWPhoto unavailable2 photos

    Casa Turquesa

    JUNIOR SUITE OCEAN VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.OV

    Room amenities

    • Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Housekeeping
    • Cable TV
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Bathroom

    Facilities with extra charge

    • Minibar
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PARTIAL SEA VIEWSUITE • PARTIAL SEA VIEWSUI.PS

    Photos are not available for this room type.

    Casa Turquesa

    SUITE PARTIAL SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PARTIAL SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Turquesa

7.6
Very good
1,255 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
6.8 /10
Location
9.0 /10
Neighborhood
8.6 /10
Quality
7.0 /10
Value
8.2 /10
Amenities
6.4 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Jeremy
Hotel is in an excellent location. I had a room with a king-size bed facing the ocean and it was extremely spacious and clean. Staff was friendly and helpful, and the room was as described. I would definitely stay here again. Book with confidence.
Self
8/10
Excellent
13 Jul 2026
Melvin
I stayed here for a quick two-night solo trip and overall had a great experience. I booked the king ocean view room, and the view was absolutely worth it. Waking up to the ocean each morning was the highlight of my stay.

The staff was consistently kind and attentive, and I really appreciated being able to check in a little early since my room was already available. Breakfast was great each morning, and the hotel’s artistic design is one of its most unique features, it really does feel like walking through an art museum.

The only thing I would note is that parts of the property are starting to show their age and could benefit from some updates. I also wish there were more on-site dining options beyond breakfast.

Overall, I enjoyed my stay and would happily return on a future trip to Cancún.
Self
8/10
Excellent
10 Jul 2026
yochanan
Beautiful beach view ,good price ,clean .
Partner
6/10
Pleasant
09 Jul 2026
Erin
The staff were amazing and so helpful! There was only 1 umbrella at the pool area which made it difficult to enjoy the pool for long periods of time if someone else was already using the umbrella. The food was great and decently priced. Views from the property were stunning!
Partner
10/10
Exceptional
03 Jul 2026
Lucas
Managing staff super supportive!
10/10
Exceptional
20 Jun 2026
Hallie
⭐⭐⭐⭐⭐

We absolutely loved this property! The staff were friendly, welcoming, and always willing to help. The location was excellent, with easy access to everything we needed, and the beach was beautiful. The private beach was a highlight of our stay, offering a peaceful and relaxing atmosphere away from the crowds. If you’re looking for a quiet getaway with great service and a stunning beachfront setting, this is the perfect place. We would happily return!
Partner
10/10
Exceptional
14 Jun 2026
Grace
This is the most beautiful place ever!!!!! 😭❤️ you all seriously need to come. The host was amazing, the staff were so kind and caring and really helped in times of need. The view is BETTER IN PERSON. Please don’t hesitate to come. My experience was amazing and I wish I never left. I will be back!
Self
10/10
Exceptional
12 Jun 2026
Debra
Wow I loved this place as I am a fan of art and it feels like you are staying at an Art Museum by the beach. My only complaint was the only restaurant was closed by 4pm probably because it was a quiet time but there were still a few guests staying and it would have been nice to at least have it open until 5pm. I ordered my meal just before closing and got it delivered to my room. Food was excellent and staff tried very hard to make you feel at home. Got upgraded because I missed a couple of days after missing my flight and it had a fantastic view...very large room and very comfortable. No complaints and I will be back.
Self
8/10
Excellent
09 Jun 2026
Aksana
The hotel is located in a great location, beautiful interior, interesting architecture, the hotel really looks like a museum. But everything in the hotel requires renovation and better equipment.
Self
10/10
Exceptional
03 Jun 2026
Jamey
Beautiful hotel with extraordinary background
Beautiful artwork throughout the hotel. Restaurant is wonderful with fantastic food and exceptional service. Beautiful ocean views. Amazing hotel.
Partner
10/10
Exceptional
01 Jun 2026
Dianelys
The best 💯x 💯 recomendado ,un personal muy amable muy atentos y todo muy tranquilo para pasar unos días relajados
Gracias a Casa Turquesa
6/10
Pleasant
27 May 2026
Honey
Wow this is quite the quirky hotel. Crumbling grandeur is how it’d describe it.
I loved the ocean being right there, you could hear the waves crashing and the sea breeze (wind) was invigorating. The pool was nice for a dip and lying on the loungers down on the sand was very relaxing.
The room was huge, aircon was cool, and there is some really interesting art in the property.
Everything is very run down though, all the fittings and furniture in my room, there’s a ripped up tennis courts and lots of cats (very sweet little creatures but adds to the Greek ruins vibe), there’s a sign warning to use the safe but it’s unusable. The entrance from the street is unwelcoming.
It has all seen better days and it’s just a little bit creepy.
Self
6/10
Pleasant
25 May 2026
julie
Lots of good.
Very quiet and peaceful grounds.
Beautiful clean pool.
Old, dated, tired room that needs renovating.
Very hard to find the hotel for my Uber drivers, as there are no signs on the building.
Bed was hard as a rock.
Coffee in the rooms would have been nice.
Self
4/10
Poor
23 May 2026
Kakada
Caution: they charge $5 extra per day for whatever tax--not properly inform before booking on Expedia.

Don't try to save $200 over other hotels!

Condition: Very old and poorly maintained property. Many broken items around the hotel. The bathroom is not clean; the mattress is very old with stain on it. The blanket is non-existing as they provide a slim bed sheet only. Rust around metal fixtures everywhere.

Safety: No safety lock! I didn't feel safe at all. The sliding door lock is broken!!! Property has security guard and gate, but still I didn't feel so safe here.

Cleanliness: I am so glad there's no bedbug...maybe there is, but who knows. Old hotel with a lot of history, but I won't recommend.

Convenience:Hot water is not hot. And during my stay, there are at least 3 days where water was turned off between 12 and 3 pm for maintenance (a good thing, tho).

Restaurant is closed after 4pm and it really doesn't look like a restaurant. No AC in the lobby and they have to open the door to let air flow.

Balcony bathtub you see in photos is not functional.

For family, I wouldn't put kids thru this place. Read other review before you book.

Cleaning ladies are nice. Front desk guys are nice. The location is great. I tipped the cleaning ladies although the room was poorly cleaned. Tip the cleaning ladies, people!

Thing working best was the AC!

I don't know what the plan is for this property. Look like they try to milk as much money as possible before selling it.
Self
10/10
Exceptional
08 May 2026
robin
The food here is excellent. My room was clean and the beach is incredibly close to me. The staff is very nice. Love it every time I visit.
Self
10/10
Exceptional
06 May 2026
Ricardo Juan Blanco
Clean and central location was nice. A little TLC and this hotel would have great potential.Not as modern as others but having a comfortable bed, working ice cold A/C and a big pool checks all the boxes for me.Never overcrowded and literally steps away from beach access is what keeps me coming back.Hotel has history with beautiful painted murals and art work throughout. My favorite place in all Cancun.
Self
10/10
Exceptional
03 May 2026
Jorge
Great place, good price, good staff
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Lisbeth
The staff were very friendly and welcoming, and they kindly arranged an early check-in for us, which was greatly appreciated. However, I felt that the hotel was not in as good condition as it appeared in the photos. Some areas seemed a bit worn and did not match the expectations set online. I would also have appreciated higher-quality shampoo and soap amenities.
Family
8/10
Excellent
20 Apr 2026
Christina
Clean room, responsive staff but place was much older than pictures looked. Would stay again though for price and location!
Partner
2/10
Poor
19 Apr 2026
MaKira
Do not recommend. There were never any staff available. Do not stay here is you’re non-Hispanic & visiting. It wasn’t a pleasant experience.
Self
6/10
Pleasant
19 Apr 2026
Gena
Private beach area with chairs and palapas. You absolutely do not compete with people
6/10
Pleasant
13 Apr 2026
Shoreh
Yes that was the most wonderful part of my stay the view and the pool .
Hotel showers need renovations
Self
8/10
Excellent
12 Apr 2026
Avrohom
The pool was really great. The views from the pool of the Ocean and beach were astounding. The hotel overall was good, the rooms large, bathroom are was large, and overall pretty clean. The hotel overall needs updating, which they seem to be in the middle of.
10/10
Exceptional
09 Apr 2026
graciela
Buen mantenimiento buena ubicación
El personal no entrenado para servicio al cliente
Partner
2/10
Poor
06 Apr 2026
Shira
The hotel was unacceptable and not a place for humans. The air conditioning was broken. There were no towels. No hot water. The bathroom was absolutely filthy. There were no lights in the room. None. Even the lamp didn’t work. The outside of the hotel was filled with black cats roaming and staring. I’ve honestly never seen anything more disgusting.
Friends
10/10
Exceptional
22 Mar 2026
Joshua
Great place and friendly staff
Self
2/10
Poor
20 Mar 2026
Kiara
Ocean view but definitely Not a clean room
Partner
6/10
Pleasant
15 Mar 2026
Julie
Nothing open swimup bar closed rooms were okay be nice if they would
Have tub on balcony working as well
Friends
2/10
Poor
15 Mar 2026
Cheryl
We had paid for a 7 night stay but checked out after the first night because we found the property was not as advertised. The view of the ocean was beautiful and the potential for an amazing facility is there, but there was a lot promised in the description that is not there.
We found there is no restaurant open for breakfast, lunch and dinner and there is no pool bar as was advertised in the description. There was a restaurant on site open for breakfast only and it did have good food.
There are not many places within walking distance, and the location is not great for walking around safely at night.
The bathtub had no knobs or plumbing and the hot tub was dirty and unusable. The balcony door did not lock and there was no safe in the room so we did not feel belongings could be left in the room.
There was no one on site who could speak English, so unless you are bilingual, communication was a challenge.
Family
8/10
Excellent
12 Mar 2026
Christopher
It was an older property, but everything was clean and very nice. There’s a nice pool area and the beach was great. It was very quiet and tranquil. The rooms were huge, but they were almost empty and felt cold/uninviting. That would be my only complaint…the room decor needs help. Otherwise the staff was great
10/10
Exceptional
01 Mar 2026
Carlos
This is a classic hotel. My wife and I loved it. I'll definitely be back
2/10
Poor
26 Feb 2026
Raymond
they tricked us with the good and nice pictures, jacuzzi was not working, there was no napkins in the room and when we asked for it, they gave us 2 dirty towels instead, the shower glass door was very dirty, the room key was not locking after we requested to fix then they fixed it, there was no manager at night at the hotel,
Friends_and_family Family
8/10
Excellent
20 Feb 2026
Juan
Don’t judge this book by its cover!!! This should be the title for the review. First and foremost the staff was very accommodating and personable from the moment you stepped into the building. Very spacious and clean rooms. For people that are looking for peace and quiet it is the perfect place. The reason for 4 stars instead of 5 is because it needs a little TLC which they are currently working on. I felt like I had the place all to myself which was great!!!
Partner
4/10
Poor
18 Feb 2026
Thanh
We had two rooms.The beds were hard as a rock. There were no lamps in one room and the other only had one. The rooms were outdated.
It lacked a lot of amenities. The storm doors did not lock and it did close properly.
Give this place a few years to bring it up to date.
The location is great. The decor of the hotel is nice, the rooms really need to be updated especially the beds.

I wish they had vending machines that we can buy drinks in the middle night if we wanted to.
Staff was friendly.
Family_with_children
2/10
Poor
18 Feb 2026
Ingris
Be prepared to bring everything you need not even coffee is provided. The host was okay, but the sheets and bedding quality were not the best. The property feels old and the hotel definitely needs better maintenance and updates.
Family_with_children
2/10
Poor
17 Feb 2026
Nelson
Hotel y Museo Casa Turquesa

I stayed here for one night and unfortunately cannot recommend this hotel.

While the location is nice and the price is reasonable, the property itself is highly outdated and shows signs of wear, especially in many exterior areas. More concerning, however, were serious safety and security issues.

Check-in around 5:00 PM was quick and easy. After dinner, my wife, my son, and I went to sleep. At approximately 1:30 AM, my cellphone rang from an unfamiliar Mexican number. The caller claimed to be hotel security working with the police. They said they had knocked on my door earlier, which never happened. They then stated they were searching for a stolen car connected to drugs.

The call quickly became aggressive, and the person eventually claimed to be part of a cartel. This felt like an attempted extortion or identity scam. We immediately hung up, blocked the number, and called 911.

I am not accusing the hotel of being involved, but I find it very concerning that your phone number is the first thing requested at check-in, and this incident occurred the same night we stayed there.

What was most disappointing is that the hotel offered no apology, explanation, or compensation after we reported the incident. There was no sense of concern for our safety or well-being.

Needless to say, we won't stay again.
Leisure Family
10/10
Exceptional
16 Feb 2026
Lane W
Loved the location and spacious room. Stunning view from the balcony. Loved the uniqueness of the space as well as the pool.
Leisure Partner
10/10
Exceptional
16 Feb 2026
Chantelle
Clean room. Kind stuff. Very quiet. Lovely art!
Partner
2/10
Poor
16 Feb 2026
Prabhjot
Would not recommend
Leisure Partner
8/10
Excellent
14 Feb 2026
Katelyn
Nice staff. Love the art in the hotel. The food was good at breakfast. The cable in my room didn't work was the only thing I would have liked to work better. The beach behind the hotel is next absolutely gorgeous!
Leisure Partner
10/10
Exceptional
11 Feb 2026
Annette
We had a very enjoyable stay in our 2 bedroom ocean view room (more of a villa) this February. The hotel is very artsy with some religious and nudist works displayed which some may not appreciate. The hotel is very weathered -its not a fancy 5 star hotel (although it must have been back in the day), the water wasnt always hot and the toilets didnt flush the first time but the central location, gorgeous quiet beach, relaxing and calm ambiance, grand open spaces, comfortable clean beds and superior customer service made it worth it many times over!
Leisure Family_with_children
10/10
Exceptional
11 Feb 2026
George
Very very good
10/10
Exceptional
09 Feb 2026
Deyby Angelica
It can’t be better… I left in love with the place with the people who work there with the food they cook. Everything was so wonderful that I I don’t know where to start. I work for the industry in NYC and I know about hospitality and they went above and beyond. The place is so cozy and it’s beautiful, location is very convenient. Its clean and the staff is super friendly.
Leisure Family
6/10
Pleasant
01 Feb 2026
Meet
The staff was made up of wonderful people. The issue was the room, it felt like old and there was mould in the shower, saw a roach in the washroom. The biggest issue was the sliding door that leads toward the pool area did not lock properly.
8/10
Excellent
26 Jan 2026
Mahmut
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Family
4/10
Poor
26 Jan 2026
Jennifer
Con: Aside from the hotel, being old, which I knew before going, the beds were extremely hard, the bathrooms were gross, the shower head had so much buildup on it that it’s sprayed in different directions and the water would not drain so you were standing in a 3 inch puddle of water. The chairs down on the beach were extremely uncomfortable because there’s no pads and they’re made of that hard white plastic so after sitting on them for about a half hour your butt begins to hurt; additionally, they only had two adjustments flat or sitting completely straight up, you could not recline. The pool is old but doable and there’s very limited staff so if you’re looking for a luxurious pool experience, you will not get that (which we knew ahead of time). There is a bartender, but they’re very limited and what they serve.

Pro: the staff was very nice and somewhat attentive. The view of the golf was amazing and the breakfast they served was very good.

Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Annette
Wanderful staff, director, perfect see, can only glhigly recommend
10/10
Exceptional
16 Jan 2026
Adrian
Needs some minor upgrades to the rooms
Leisure Partner
6/10
Pleasant
14 Jan 2026
Diana
The toilet didn’t function fully; didn’t dispose of waste very well. The bed needed a blanket.
10/10
Exceptional
12 Jan 2026
Keith
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Leisure Self
6/10
Pleasant
07 Jan 2026
Shayal
Nice hotel, great view and good area
8/10
Excellent
06 Jan 2026
Blanca
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Leisure Partner
6/10
Pleasant
31 Dec 2025
Xing
This is a very old hotel. The beach was nice, but the roaches were not fun at all. We found live ones and dead ones. There's no blanket in the room. We found that at 10pm, wasn't a very crazy time, but the phone in the room did not work, and we could find no one at the front desk. Luckily we were from New York, we spent the night with our winter jackets.
Business_and_leisure Family
2/10
Poor
22 Dec 2025
Olufemi
The photos on the listing are extremely misleading. The property is in a very poor state and appears to be badly neglected. Below are factual issues I personally observed in the room:
•A complimentary water bottle that was already partially used
•Toilet not cleaned, with brown residue around the rim
•Sink taps and shower doors not cleaned
•Cupboards with no handles
•Mould and visible erosion on the bed frame
•Heavy white limescale staining and rust in the bath and shower
•Hot water only reached a temperature slightly above cold after running for at least 10 minutes; I had to wear slippers while showering
•Outdoor bathtub/jacuzzi was heavily stained, rusted, and not functioning. It looked unused for years, and I would not have used it even if it were operational. From the back balcony, I could see other rooms’ jacuzzis in the same condition.
•Room safe was rusting and had no working lock; this had to be requested from reception

I asked to change rooms and even offered to downgrade from a garden-view room to a standard room, but was told no other rooms were available.

Based on my experience, this property does not reflect its online photos or ratings. I strongly advise future guests to reconsider booking.
Leisure Partner
10/10
Exceptional
18 Dec 2025
Shelley
I love this Hotel! Clean, location right on the beach, beautiful view from he time you wake to go to bed. The staff are the reason why I go there on and the hotel is beautiful. I love being able to swim the ocean and the pool with both being so accessible.
The art collection in the hotel is fabulous.
Such good people. Employees are what make business’s what they are, they’re the best. All the food I’ve eaten there has been good. Oh, and it’s not crowded. I believe there’s 38 rooms? So a boutique hotel. This is my fave on all my travels I’ve been on. ENJOY!
Leisure Family
10/10
Exceptional
30 Nov 2025
JANET
Excellent quiet location right next to one if the best parts of the beach.Beautiful hotel with art displays everywhere and friendly and helpful staff. The fixtures& decor are past their best and need a lot of money spent on them but the rest of the hotel makes up for this so it's not for you if you knit pick but I would use again with no doubts. Nice little pool, great breakfast, huge rooms. I recommend the garden rooms as you have direct access to the pool - you don't need a high level as you get the amazing views from the pool area.
Friends_and_family Family
4/10
Poor
22 Nov 2025
Virginia
The building is very old and it is neglected. The paint on the walls is pealing. The bathroom towels are old but cleaned. I wouldn’t go back.
10/10
Exceptional
22 Nov 2025
Santiago
Very quite place just like I like it 👌
Business_and_leisure Family
10/10
Exceptional
19 Nov 2025
Larry Paul
The hotel is an older one built in 1991. At one time it must have been very nice (a tour guide told me that Arnold Schwarzenegger and other celebrities have stayed there) but in recent years it has been neglected and now is in need of a renovation. For example the key to my room also fit the adjoining room lock, the sliding glass door did not close well or lock, hot water was not always available, the hair dryer did not work, electrical receptacles were loose and did not have a trim cover, the room safe was only a small metal box not secured to anything, the outdoor hot tub was not usable and the exterior needs both cosmetic and building repairs. But the staff was excellent, the location right on the beach. And I would stay there again in spite of the shortcomings.
Leisure Family
10/10
Exceptional
17 Nov 2025
Santiago
Everything was good
Thanks
Business_and_leisure Partner
6/10
Pleasant
06 Nov 2025
Belochi
Calm stay
Leisure Family
4/10
Poor
06 Nov 2025
James
I have stayed at this hotel for years, and the service and hotel in general have been declining. I came to Cancun to stay for 2 months, and the guys are the reception would not upgrade my room, give me an extended stay rate, and they gave me one of the worst rooms in the hotel.


Considering this time of year the hotel is almost empty, that is really bad business.

The restaurant is closed, elevator is still broken and you have to carry you own stuff up and down the stairs. Just really poor service tor the premium hotel rates they are still charging.

I wouldn't suggest staying here.
10/10
Exceptional
10 Jul 2025
Joseph
110% recommended! I’m a repeat customer and absolutely love this hotel.
Leisure Partner
10/10
Exceptional
07 Jul 2025
Trudy

Lovely place to stay

The staff were all very friendly but not overly so. You were made to feel welcome and could get help if you needed it. The pool and drinks are very good. Some touch ups at the property are needed over time but we had a very nice stay.
Partner
6/10
Pleasant
26 Jun 2025
Mehdi

Cheap motel on the beautiful beach

For an american, this place is like a really cheap motel but on a very beautiful beach. Inside the room, the bathroom etc is very outdated. The shower head seems to be 20 years old with soap scum all over it. Chipped paint everywhere. The management and people are okay but the place is just outdated and needs a serious renovation.
Self
2/10
Poor
23 Jun 2025
Javier
Would not recommend. The bed was very hard and uncomfortable and No hot water.
Leisure Family
6/10
Pleasant
18 Jun 2025
Juan
Clean place but outdated. Dining was not articulated well. Would stay there again, but not with a date.
Business_and_leisure Family
8/10
Excellent
08 Jun 2025
Karen
This place is delightful. The staff were kind and accommodating. It was beautiful and quiet. We felt like we were the only ones there. If the beds had been more comfortable we would have liked it more. They were very hard.. I’m not sure we would choose it again since sleep is important to us.
Leisure Partner
10/10
Exceptional
30 May 2025
Jacinto Lopez
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
Leisure Family
8/10
Excellent
20 May 2025
David
Amazing hotel filled floor to ceiling with artwork and sculptures. Friendly, helpful staff, good food. It needs work but for the price it's great.
Leisure Self
6/10
Pleasant
20 May 2025
Verified traveler

Needs a little bit of upkeep - huge potential.

The property is nice, it needs maintenance and there were very few people on the property. The location of the property is very good as well. Our experience was ok, we were on a relaxing vacation. Will probably not visit again depending on what our goal is.
Partner
8/10
Excellent
16 May 2025
Kevin
This hotel and its day was beautiful, it is now a little aged and because of the time of year there weren’t very many other guests. That was absolutely perfect for my stay. Staff was very friendly. Hotel was clean, however shows its age, I would stay here again.
Business_and_leisure Self
8/10
Excellent
14 May 2025
Sonia Cortés
You get large quiet space to relax, or enjoy the art gallery throughout lobby and corridors.
Excellent food, and hospitality.
And the last, but not the least, lovely cats well taken care of at the corner.
Leisure Partner
8/10
Excellent
03 May 2025
Ronya
Great location. Property needs a little work. Pool isn’t all that. Beach was beautiful
8/10
Excellent
03 May 2025
Santokh
Great location, friendly staff and safe to walk anywhere nearby.
Property is 35 yrs old and is a liitle frayed at the edges but we would stay here again.
Leisure Family
10/10
Exceptional
03 May 2025
Carolina
We loved our stay here. The staff is amazing. The room was a little old and needed some maintenance, but that did not matter to us.
2/10
Poor
27 Apr 2025
Martha
Very duty no service falling apart pool dirty
Leisure Family
10/10
Exceptional
23 Apr 2025
Marianna
Has everything on a smaller version, beachfront was the main reason.
Leisure Self
6/10
Pleasant
12 Apr 2025
Gena
Pool is great, ocean view is beautiful. Older outdated hotel. Enjoyed the quietness, non competition for chairs at the pool or beach. Some nice art work on display. An alarming amount of feral cats sitting down by security gate. It was quite scary.
Leisure
8/10
Excellent
10 Apr 2025
gladys
This is more of a couples hotel not a family type but it was ok. Be aware that our room had not much privacy almost if the walls were made out or paper not much insolation sounds proof. But again it was ok cause we didn’t spend much time in the room.
Friends_and_family Family
4/10
Poor
08 Apr 2025
matthew

Terrible condition

The place really shouldn’t be offered by hotels.com. It’s falling apart and the photos don’t appropriately show you what to expect. Unless it was completely overhauled I would never stay there or recommend
Self
4/10
Poor
07 Apr 2025
Emil
Muy buen servicio pero necesita tiempo para acomodar este acogedor lugar, con una buena administración puede ser un excelente lugar para descansar
Leisure Partner
8/10
Excellent
06 Apr 2025
Jaskunwar
Old but good option if you are looking to stay in the busy area
Leisure Partner
8/10
Excellent
02 Apr 2025
Sok
The service was great, the property was nice but definitely dated. We only stayed one night so the full experience was limited. The pool was great & beach access (had loungers & shade) awesome. Would stay again.
Leisure Partner
10/10
Exceptional
31 Mar 2025
Bryan
The art is very good and the people are extremely nice and helpful
Leisure Family
10/10
Exceptional
28 Mar 2025
Karen
I enjoyed this stay. Nice staff, beautiful hotel, more old and less renovated than an all inclusive but I felt safe, bus stop nearby, pool side bar and restaurant for less than an all inclusive would’ve cost anyway. Would return.
Leisure Partner
4/10
Poor
27 Mar 2025
Omar
The proptery is dated. It seems when just built it was really.nice, but it has not neen renovated. I.e shower doors.not clean. hot.tub outside room needs to be removed as junk. Door sill needs replacing. Fan blades are discolored. Bed is set on slab of concrete, thus it was too hard. Towel colors.were not white, so not sure if they were.properly clean. Bathroom fixtures and hardwares had built up oxidation on it. Walk way into property paver stoves were uneven and old. Hotel has great architecture and potential. View from foyer to sea is a million dollar view, but thats it. Elevator does not work. Wont say what my.wife says, she.saw.in the pool
Leisure
10/10
Exceptional
17 Mar 2025
Imtiaz
The property is very arranged and very clean but lottle hit old. Rbats
Leisure Family_with_children
10/10
Exceptional
11 Mar 2025
Adolfo
Everything was really good the people the service the room
Leisure Family
6/10
Pleasant
10 Mar 2025
henry
Hotel is somewhat rustic with some modern touches. Staff was friendly. Beautiful art on the walls. Large rooms need updating, jacuzzi looked like it hadn't been used in years. Pool is nice but no entertainment. No music, pool bar is very unequipped. In house restaurant is mediocre. Private beach was the best part, clean and nice. Basically if you want solitude and quiet at the beach or the pool, this is it.
10/10
Exceptional
06 Mar 2025
Adolfo
Everything was nice and easy
Leisure Family
8/10
Excellent
06 Mar 2025
Douglas Duane
Small, quiet place, not busy. Restaurant food was very good priced right. Outside grounds very nice. Maintenance of the small things not kept up. Not a deal breaker for me. My room was very large, bathroom exceptional! Enjoyed my 8 day stay. Would stay again, affordable.
Leisure Self
8/10
Excellent
04 Mar 2025
Gwendolyn
Great for a quick trip to the beach!
Leisure Self
10/10
Exceptional
01 Mar 2025
Wendy J
Quiet, peaceful, beautiful… I didn’t want to leave. My room, 307, looked out to the sea and was perfect for what I needed. It had a huge tiled deck to watch the sunrise from (although you could watch it from bed) and the room was exactly as pictured. The little restaurant by the sea was delightful. Oscar and the other waiters took good care of me while dining and at the pool.The grounds are beautiful and well kept. Here again, everything is as pictured. I read several negative reviews about this hotel and all I can figure is that maybe they were thinking they paid three times the amount. I will return to this hotel..
Leisure Self
10/10
Exceptional
26 Feb 2025
Jeffrey
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Leisure Partner
2/10
Poor
25 Feb 2025
Zahava
Very disappointed from last time a year ago. Everything is an old and dirty, the elevator not working.
10/10
Exceptional
25 Feb 2025
Hannah
Although it is an older hotel, it feels very safe and quiet which was perfect for our stay. Would stay here again!
Leisure Family_with_children
10/10
Exceptional
24 Feb 2025
Elizabeth Mae
This hotel is a gem that doubles as an art gallery. It is stunning. Small, quiet and a luxurious feeling on a gorgeous stretch of beach with a lovely pool. It needs some TLC but those issues are small ones. The staff are top-notch and we will miss them! Thank you to all of them and a special shout-out to Oscar!! My daughter and I loved our visit - February 2025.
Leisure Family
10/10
Exceptional
22 Feb 2025
Christopher
LOVE THIS TIRED OLD GEM!
10/10
Exceptional
21 Feb 2025
Enoch
I love where everything was cuz it was so close to them all two places to eat at real easy to get around you're right there on Hotel Zone to catch the bus up and down the street taxi everywhere right next to a taxi stand place the hotel had a hill to climb and had a lot of stairs I did not like that had a lot of cats on the property I did not like that but other than that the people was great
Leisure Self

Location & surroundings

Casa Turquesa
Boulevard Kukulcan Km. 13.5, Cancun, Mexico

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Casa Turquesa

107 hotel photos