Name: Hive Cancun By G Hotels
Address: Avenida Huayacán Smz 336 Mza 9 Lote 1, Cancún, 77500, MX

10/10

Exceptional

03 Aug 2026

Lolita

Excellent service from check-in to check-out. Staff polite and attentive. Very clean hotel, amenities well worth the stay. City view and some stores walking distance. Easy taxi or Uber transportation for other activities.

6/10

Pleasant

31 Jul 2026

Anzanette

Overall, my stay was okay, but there were a few things that could be improved. The room had an unpleasant smell when I arrived, which made it less comfortable. The air conditioning was also difficult to figure out and wasn’t very user-friendly. Lastly, the continental breakfast was very limited and didn’t offer much variety. I hope these issues can be addressed, as they would make for a much better guest experience.

8/10

Excellent

21 Jul 2026

Lashana

Fairly clean, friendly staff, however the jacuzzi was inoperable. Breakfast is not hot; it’s cold and consists of fruit choices, danishes, orange juice, and coffee.

Self

10/10

Exceptional

17 Jul 2026

Jordan

Had an amazing time here! Everyone was nice and helpful. Everything matched how it looked online. I would definitely come back again!

Self

10/10

Exceptional

14 Jul 2026

Kathleen

Staff was very courteous and helpful. Room was clean and wifi worked well. Breakfast was passable, not great, and I could have used more coffee pods. Also, the layout is a bit strange in that the bathroom gets closed off from the rest of the space in order to keep things cool and block noise. This didn't bother me, but it was a bit funky in the middle of the night. Beyond those small things, it's a great property, good location (helpful to have the 7-11 downstairs!). I will definitely stay again next time I'm in town.

10/10

Exceptional

09 Jul 2026

Ricardo

Stayed again. Great experience.

Self

10/10

Exceptional

09 Jul 2026

Ricardo

Incredible hotel if you need to work from this part of town in Cancun

Self

2/10

Poor

04 Jul 2026

Zuanny

Estafadores no te devuelven el depósito

Partner

6/10

Pleasant

04 Jul 2026

Edward Pierre

Good for the price

Partner

10/10

Exceptional

21 Jun 2026

MIGUEL

This hotel is the place to stay if you need to travel to Cancun for bussines or being not far from the airport. Looks like the picture.

Partner

10/10

Exceptional

10 Jun 2026

Myat

Very clean

Partner

10/10

Exceptional

01 Jun 2026

Jeremy Dwayne

Great solo trip and amenities were great.
I would suggest the free breakfast may be include basic eggs, pancakes, and toast or something light but more than just fruit and pastries.

Self

8/10

Excellent

30 May 2026

Esteban

Nothing unic

Partner

6/10

Pleasant

17 May 2026

Michele

The hôtel

10/10

Exceptional

16 May 2026

Valerie

Very comfortable and charming and spacious.

6/10

Pleasant

14 May 2026

Ivan

Mrs. M. R. refused to honor VipAcces benefits.
Any of them.
And, it's not the first time.

Partner

10/10

Exceptional

11 May 2026

Devin

The cleaning staff was excellent. We were given fresh towels and linen daily. The staff was friendly and efficient. The complimentary breakfast is just slices of bread or croissants and orange juice or coffee nothing more and nothing less. The bar and the workers there were great and accommodating. The pool area is very clean and well maintained. All together i give the hotel and my stay a 9 out of 10.

Partner

10/10

Exceptional

08 May 2026

anayeli

Really loved this hotel especially the private pool we had definitely will be back!

Partner

6/10

Pleasant

07 May 2026

Rolando Rochester

Great kitchen staff

Self

10/10

Exceptional

03 May 2026

Shirley Elizabeth

Beautiful and peaceful, everyone was great and the room was spacious and comfortable.

Partner

2/10

Poor

30 Apr 2026

Martin

Just stayed for one night, the staff gave us the wrong room and we entered a room where other tenants were at and it was an unsafe and uncomfortable situation would not stay here again.

Family_with_children

6/10

Pleasant

19 Apr 2026

Udell zared

Check in was late. Not best cleanliness

10/10

Exceptional

01 Apr 2026

Viktor

Yes parking very easy,and bar was excellent

10/10

Exceptional

29 Mar 2026

Antwone

Great place

Self

10/10

Exceptional

23 Mar 2026

Josseline

Is beautiful, i had a really good time i think is more for couples, to chill out and also ypu can find everything around it food seven eleven parking so convenient. Staff are so kind.

Partner

10/10

Exceptional

18 Mar 2026

douglas

Nice staff good service room was nice

Partner

4/10

Poor

14 Mar 2026

sandra

Did not use the spa nor pool ... the spa motor is too loud

Self

8/10

Excellent

10 Mar 2026

Cornell

Very clean and spacious

Partner

6/10

Pleasant

08 Mar 2026

Jody

For a breakfast, I was expecting a little more than granola, some fruit and a few pastries as well as bread.
Coffee and orange juice are provided as well.
Overall this is a nice place to stay, The rooms do not have a “Do Not Disturb” sign so if you don’t lock your door, expect the cleaning ladies to show up and open the door.

10/10

Exceptional

25 Feb 2026

Rhea

Clean room. Close to airport. Good facilities.

Family_with_children

10/10

Exceptional

25 Feb 2026

Dustin

Very clean and very nice

10/10

Exceptional

24 Feb 2026

Guillaume

The room was great. Staff was really nice. Breakfast was pretty good. Would go back

6/10

Pleasant

22 Feb 2026

Jennifer

The staff were polite and friendly. The room was decent but needing alot of TLC. It seens that if you book by third party you always get the worst rooms. Would not go back.

Partner

10/10

Exceptional

17 Feb 2026

Sara

I arrived at the Hive Cancun a bit nervous and extremely tired as it was my first time there..
it wasn’t long that I was feeling better after meeting the hotel manager and started interacting with the great staff on site. Everyday I discovered new benefits of choosing this wonderful hotel. The rooms are very spacious and well thought out. I really liked the sliding door to help reduce noise at night and lighting features. The entire staff was very friendly and helpful. You can enjoy sushi, spa services, money exchange and convenience stores all within steps. Uber was easy to use for this location and needed to get into the beaches etc. The price was very reasonable for my trip package so spending the extra money and time to go to local beaches and other attractions was well worth it 😊 Thank you Hive Cancun

6/10

Pleasant

17 Feb 2026

Cobilyn

Average, far from the hotel zone and beach. Nothing special!

8/10

Excellent

13 Feb 2026

AMIT SINGH

All okey but breakfast is just joke.out of city but easy to approach

Leisure Self

4/10

Poor

09 Feb 2026

Joshua

There were stratches and alot of damage to the walls of the hotel. The walls are very thin, I could hear footsteps outside my door, conversations of the other guests and employees, the music being played by the hotel was extremely loud and not very conscious or considerate of all the guests who were not interested in hearing the music. The T.V was not preprogrammed for American guest and only offered Netflix that was mostly preoccupied by the other guests as the Netflix account stated \" The number of people using the Netflix account has reached it max.\" I think the continental breakfast could have offered more than a couple of pastries and fruit. Perhaps maybe some pancakes, waffles, eggs, and/or bacon could have been great alternatives. These are cheap affordable options I believe that any hotel could rotate into their breakfast menu and offer without breaking the hotel's budget. The hotel seriously needs to consider adding \"Do not disturb\" signs for the front door. Twice I was barged in on by the maids when I was undressed or unpresentable. I know I am forgetting quite alot but I was very unimpressed by the service and quality of amenities offered by this hotel. Seeing how the surrounding restaurants, convenience stores, services, etc., were rather expensive, I think that the hotel could have been more accomodating. I actually think that the hotel drinks and food served at the bar were more expensive than the most of the surrounding establishments.

Business Self

8/10

Excellent

08 Feb 2026

Lloyd

The breakfast menu was very basic.

4/10

Poor

07 Feb 2026

Markhelm

The noise from traffic is much too loud.

Friends_and_family Friends

8/10

Excellent

04 Feb 2026

Sheila

Clean, rates were good service excellent

10/10

Exceptional

02 Feb 2026

Igor

Best for the price

Business

10/10

Exceptional

30 Jan 2026

Jorge

Good attention but breakfast is null and void.

4/10

Poor

24 Jan 2026

Mir

Hotel is not upto the mark, there was no electricity the whole night, no hot water, and the AC was not working. The front desk girl is rude and not helpful. Very basic breakfast without eggs

10/10

Exceptional

09 Jan 2026

Leandro

Our stay was excellent. We had to book the hotel last minute, and everything exceeded our expectations. The service was outstanding, and we were very well taken care of — I believe by Angel, who was incredibly kind, attentive, and helpful. He truly made our stay even better.

We would definitely stay here again.

Leisure Family

10/10

Exceptional

07 Jan 2026

Norma

Very nice hotel, the room is beautiful and clean. A very comfortable and soft bed, and clean bedding. The staff was extraordinarily nice, and was able to accommodate me with a bit of an early check-in. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

06 Jan 2026

TatiaNa Correia

Yes

Leisure Partner

8/10

Excellent

03 Jan 2026

Oluwatomisin

Good stay, breakfast needs to be worked on

10/10

Exceptional

29 Dec 2025

heather R

Located closely enough to the airport. My room was nice, I only travelled down for a doctors appointment so I didn’t really tour the property or the facilities to comment on those. I go down a few times a year and this is the only hotel I’m willing to rebook

Self

4/10

Poor

29 Dec 2025

Zachary

I had to book a room last minute, as my flight home to the US was cancelled. The room was run down. The hotel is right next to a busy highway and you hear every car that goes by. To utilize the air conditioner means you have a bright light shining all throughout the night (bad for those who require darkness). And they actually watered down their shampoo, conditioner, and body lotion, but not that hand soap oddly enough. Despite this, the staff was accommodating and friendly. The restaurant on the 1st floor was surprisingly good with very friendly service and the setup on the first floor with a pool, hot tub, bar and restaurant was lovely. This hotel has potential to be much better/nicer than they are currently.

Family

8/10

Excellent

28 Dec 2025

Nneka

Great stay for a single night but wouldn't enjoy as a vacation spot. Pros were the onsite restaurant, friendly staff (all but one in our stay), nice spacious room layout (we were in jr King bed suite). Cons were the pool and hot tub temperatures and location/view were uninviting, they ran out of clean towels and all guests were told they had to wait until 10am the next morning, this seemed to be a nirmal situation by their response. BTW there is a superstore one block down so guests were told they could go purchase new ones. The overall views from the hotel could be underwhelming though there were a couple of angles that were good for a nice picture.

Again, very good for a very short term stay that doesn't include enjoying the pool options.

Leisure Partner

6/10

Pleasant

18 Dec 2025

Jay

Hotel needs work... broken doors, etc. The breakfast included was a joke.... a few pieces of fruit, horrible pastries and coffee, but no milk.

Self

10/10

Exceptional

14 Dec 2025

Marisol

Everything, clean room, staff above and beyond. The greeting in the morning afternoon and at night. Would come back and stay here again.

Partner

6/10

Pleasant

09 Dec 2025

Jorge

You get what you paid for

Leisure Partner

8/10

Excellent

08 Dec 2025

Dhielya D

The hotel is in a good location, had to change rooms during my stay because the lights werent working and the doors didnt lock on the patio or the front door, spent the first night like this and was moved the next day

Leisure Partner

10/10

Exceptional

06 Dec 2025

Sandra

We chose to stay here for one night as we arrived to Cancun a day before my brother and his family. The place was close to the airport which made it a convenient location. There was a seafood restaurant across the street that had good food and drinks. What I really liked about this place was the room. The room was spacious, updated and clean. My husband and I ordered a drink at the restaurant bar and we didn’t really care for the drinks. The bar guy was nice, but could work on the cocktails. The next day before we left, we went up to the rooftop restaurant for breakfast and even though the breakfast was continental the pastries, fruit and coffee was delicious.

Leisure Partner

6/10

Pleasant

02 Dec 2025

Jerry

The room was nice and comfortable. The staff was very accommodating. I wasn't told that the pool was not available for use. And the location was noisy and required a car or taxi to get around with little to no amenities in the surrounding area.

Leisure Self

10/10

Exceptional

01 Dec 2025

Teolinda

Very nice

Leisure Family_with_children

8/10

Excellent

20 Nov 2025

Gursewak

Room was okay. Staff were very nice. Breakfast was just toast with some toppings. Would appreciate some vegan options.

Partner

8/10

Excellent

10 Nov 2025

Iran De Jesus

Great place

6/10

Pleasant

05 Nov 2025

Tamara

My room was clean but had a disgusting smell to it, I had to purchase a candle to light. Bathroom walls need to be repainted, they were noticibly dirty. The wood work is beautiful and shouldn't be overlooked nor overpowered by dirty walls or a smelly room. I'm not a fan of a black swimming pool. My 8 yr old was afraid to get in because she said it didn't look clean. In all fairness you could see the calcium build up in certain areas of the pool and hot tub. The owners should really consider changing the tiles. The pool and bar area itself, is lovely and that would make it more inviting. Breakfast was continental, so I expected that but it was still good.

Check in and out was fast and all of the hotel staff I encountered were friendly and helpful. The manager was very customer friendly and quickly resolved a small issue I had. That within itself made the stay more pleasant. And I appreciates that the most.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Shivam

Great

8/10

Excellent

26 Oct 2025

Daniel

Bed frame was squeaky and breakfast lacked variety, but nonetheless an amazing stay and would consider staying again.

Partner

4/10

Poor

23 Oct 2025

Michael

Well to start, It’s not in a great part of town and the traffic noise is constant. Then the first day they ran out of caffeinated coffee for the rooms so I had to get dressed and go to the restaurant to get coffee in the morning. Fortunately it’s next door to a 7-11. The dining area is open air so if it rains (which it did most late afternoons) you can’t use it. The pool is small and faces south (I think) so the sun never really shines around the pool.

The staff is very nice but there was a struggle with some communications as their English was about as good as my Spanish.

Over all I think there are better places for the money.

Self

6/10

Pleasant

18 Oct 2025

Saloni

There wifi doesn’t work in the rooms. It only works in the common areas. We complained about it and they said they are trying to make it work but nothing changed. Also the “continental breakfast” they offer has fruits and bread. That’s it.

The property is really nice and fancy but there are certain shortcoming.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Rachel

I needed a quiet place to work remote and recover from oral surgery. This place was Great!

Self

10/10

Exceptional

07 Oct 2025

Hugo

Perfect thank you

6/10

Pleasant

06 Oct 2025

Bridgette

The hotel overall is nice. It has a nice view from the balcony and the bamboos for the hallways are also good for taking pictures. However just like most of Mexico they keep trying to rip you off because you are a foreigner. The intercontinental breakfast is just juice, bread and some fruits. Limited food choices on the menu. The area isn’t the best for tourist as the Ubers were finding it difficult to find the hotel and everything (the strip) is 30mins away.

Leisure Friends

8/10

Excellent

04 Oct 2025

Gary

non complimentary items in the room refrigerator and very limited continental breakfast.

Business_and_leisure Partner

10/10

Exceptional

26 Sep 2025

Abhishek

Great staff very friendly amazing place

Leisure Partner

8/10

Excellent

14 Sep 2025

Kwayne

An ok place for a night. Price was good.

Leisure Self

6/10

Pleasant

12 Sep 2025

GERTRUDE

As an Airbnb style stay, they didn’t really have pots to cook with. Breakfast was mediocre and restaurant was not good although the staff are very nice and sweet

Friends

10/10

Exceptional

10 Sep 2025

Seth-Emmanuel

Very great and classy place. Great for the price! Many restaurants available nearby. Great staff

Leisure Self

10/10

Exceptional

26 Aug 2025

Kehinde

Nice property , will definitely use another time

Leisure Partner

2/10

Poor

24 Aug 2025

Freda

was shocked by what happened during my stay. The hotel gave another guest a key card to my room, and she actually entered while we were sleeping. It was frightening and completely unacceptable. When I went to the front desk, the staff member kept repeating “okay, okay” with no real concern. He only apologized once he realized I was holding him accountable for his mistake.

This is a serious safety issue. Guests should never have to worry about strangers being given access to their room. I ultimately left and chose a hotel that prioritizes hospitality and safety, where security was taken seriously.

The manager promised a partial refund but never followed through, which only confirmed how little accountability this hotel takes.

Business_and_leisure Family

6/10

Pleasant

13 Aug 2025

Elizabeth

The property is good, but most of the amenities (gym, spa, bar) are currently not in use, I guess its because of low patronage, the staff are moderately friendly, food is fair, some part of the building is still in construction.

Leisure Self

2/10

Poor

12 Aug 2025

BRIGHT

Nothing worked at this property. They had to change my room 3 times because one thing or the other was not working in the room. The spa was not available as advertised, and they had no reason for this. I would have said this was a great value for the price, but based on my experience, I got what I paid for. To top it off, the last room they put me in had roaches in it. Since it was the last day of my stay, I just said nothing as I was already done with the hotel. I will say the staff were friendly. I can't blame the condition of the hotel on the people who work there.

Business_and_leisure Self

10/10

Exceptional

07 Aug 2025

Autumn

Great property. Will stay there again!

Leisure Self

10/10

Exceptional

04 Aug 2025

Alexis

We absolutely love the outdoor space the most

Leisure Partner

8/10

Excellent

03 Aug 2025

Andres

I had to change rooms, the first room was dirty, the staff was great and very accommodating

Business_and_leisure Partner

10/10

Exceptional

22 Jul 2025

Keisha

The staff were so friendly, anything we needed they were attentive. We also got our room upgraded for free with its own pool and a 7/11 nearby was such a convenience. The only disappointment was that they were renovating the forth floor so most amenities weren’t available.

Leisure Friends

8/10

Excellent

21 Jul 2025

durba

Staff was friendly and helpful

Leisure Partner

10/10

Exceptional

20 Jul 2025

Edward

Overall the hotel it’s amazing but in the room #55 there was a noise coming from the pipes like water running

Leisure Partner

8/10

Excellent

14 Jul 2025

Jafari

Weird staff check in, just felt off

Self

10/10

Exceptional

10 Jul 2025

Paola

Excelente servicio y el hotel muy limpio

10/10

Exceptional

06 Jul 2025

Leonel

A very convenient pl

10/10

Exceptional

21 Jun 2025

Donna

It was a nice quiet small hotel!

Leisure Partner

2/10

Poor

11 Jun 2025

Darwin

Typical Cancún fashion. the check-in person tried to hustle me and my sister, 2 separate reservation, 15 us each , saying it was a mandatory Tax. When I showed him to pls show on the reservation where it stated that, he couldn't find it. Then he proceeded to want to show me on his own paperwork and failed. He then told me HE WOULD NOT accept my reservation. I asked for a manager and after 10 mins acting like he was on the phone and flipping thru his own paperwork work, he kept apologizing stating that before it was written on the contract. Beware! This is wrong and illegal!! Take care of this problem!

Leisure Partner

8/10

Excellent

06 Jun 2025

carlo

N

8/10

Excellent

23 May 2025

Elsy

It nice but not as promised on their website

It nice for a quick business trip. However the website states there is relaxing services like a spa, sauna and come to find out they actually domt offer any of that.

Partner

2/10

Poor

22 May 2025

Jenny

Don’t stay at this hotel

8/10

Excellent

13 May 2025

Emilio

Hive hotel good place to stay

Hive hotel is well located between airport and hotel area
Rooms are very spacious, clean and quiet
Easy access if you are driving
Hotel was remodeling their main restaurant and were offering service in an improvised area by the pool serving food either in lower coffee tables and or under the sun
Besides this issue with the restaurant, everything else was great!

Partner

4/10

Poor

21 Apr 2025

Amberia

I did not like that the property did not have any of the advertised amenities in working condition. I verified before confirming booking the property is okay with our giving wash cloths I had to complain 4 times in order to just get two wash cloths. There excuse was they were out and that I’ll have to deal with it. It want until I was like I checked in today and my room was not properly stocked and how it was unacceptable. I did not like the selection of food it was very limited the hours of service was limited and the hotel seemed deserted so I was confused how my room was not stocked. They charge for every snack water or anything put in the room. So I choose to indulge in the 711 downstairs instead they did not fully close out my stay which is unsettling so I’m just hoping I don’t have unnecessary charges. Will I return that will be a no. Also the photos online are super catfish I paid the up charge to have the premium room but what they don’t show you have to travel up not well maintained spiral stair case to reach your private pool/ jacuzzi upstairs above your suite.

Leisure Partner

2/10

Poor

18 Apr 2025

SOFIA

I did not feel safe here, as a solo female traveler I asked for a silent room and then encountered many noise disturbances that could have been handled and fixed easy by the one who provoked them- maintenance staff. Reception would not pick up calls made from room. Be ready to pay extra fees upon check in that are not written when making the booking. I did not had breakfast nor dine in here. Also avoid sushi place next door. It felt like a scam kinda of place.

Leisure Self

10/10

Exceptional

14 Apr 2025

Juan C

Hermosos el hotel y muy Limpio demas de el personal super amable y la Comida del Restaurante muy rica

Family

10/10

Exceptional

09 Apr 2025

Gerardo

Muy bonito el hotel buen servicio

Leisure Self

8/10

Excellent

09 Apr 2025

ARTURO

Questioning one of the charges but otherwise ⭐️⭐️⭐

There was some kind of eco conservation charge we were not aware of when we checked in. It wasn’t a huge deal. It was only seven dollars, but I don’t know the way it was collected did not seem legit. The property is great. The people that work there are awesome. The water in the shower did not get very warm. But it was great :-)

Partner

10/10

Exceptional

04 Apr 2025

alexandra

Bien todo

Leisure Family

4/10

Poor

03 Apr 2025

Jorge Humberto

Realmente no es un hotel con VIP de Expedía, no hubo ningún tipo de amenidad especial, el desayuno continental que ofrecen es terrible… el café frío, el jugo de naranja dicen que es natural y realmente no es, las opciones de pan muy malas. Realmente prometen mucho y no cumplen.

Leisure Family

10/10

Exceptional

01 Apr 2025

Nancy Carolina

Excellent but location too far from downtown

8/10

Excellent

28 Mar 2025

Sarah

Good value for an airport hotel.

Family