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Hyatt Place Cancun Airport
Cancun (and vicinity) · Mexico
Boulevard Luis Donaldo Colosio, ext. MZ 07View location
9.2/10Excellent1,645 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.2/10 9.2
Condition9.6/10 9.6
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Cancun Airport
Discover Hyatt Place Cancun Airport, your launchpad for Mexico travel and adventures, located adjacent to Cancun International Airport and local business parks. Perfectly suited for leisure and corporate travelers, we offer a host of amenities, including versatile conference space, on-site parking and free Wi-Fi.
You’ll enjoy contemporary rooms, a 24/7 fitness center, a 15-meter outdoor pool and spacious pool deck, and elevated food and drink options—all at our place.
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When you stay at Hyatt Place Cancun Airport in Cancun, you'll be near the airport, a 5-minute drive from Xoximilco and 9 minutes from Moon Palace Golf Club. This hotel is 7.8 mi (12.5 km) from Delfines Beach and 11.1 mi (17.8 km) from Hotel Zone Beaches.
Make yourself at home in one of the 156 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, as well as desks and irons/ironing boards. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.
This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Children stay free when occupying the parent or guardian's room, using existing bedding.
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Special Instructions
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Property Registration Number 002-025-000553/2026
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Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 22 for adults and USD 11 for children
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Anáhuac University Cancún
2.8 km / 1.7 mi
Xoximilco
5.4 km / 3.3 mi
Playa Coral
5.9 km / 3.7 mi
El Tinto Golf Course
5.9 km / 3.7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
6 km / 3.7 mi
Arrecife de Puerto Morelos National Park
6 km / 3.7 mi
Grand Outlet Riviera Maya
6.8 km / 4.2 mi
Riviera Cancun Golf Resort
6.9 km / 4.3 mi
Parish of the Risen Christ
8.4 km / 5.2 mi
Moon Palace Golf Club
9.3 km / 5.8 mi
Delfines Beach
12.5 km / 7.8 mi
Pabellón Cumbres Shopping Center
13.2 km / 8.2 mi
Plaza La Roca Shopping Center
13.7 km / 8.5 mi
Museo Maya Trailhead
14 km / 8.7 mi
Hospiten Hospital
14.2 km / 8.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2025
- Total number of rooms: 156
- Number of floors (main building): 7
- Suites: 3
- hotel
- American Express
- MasterCard
- Visa
- Small pets allowed (under 5 kg)Extra charge
- Large pets allowed (over 5 kg)Extra charge
- Wheelchair-accessible
- Car park
Show 18 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- LaunderetteExtra charge
- Gym
- Towels and bed linen
- Restaurant
- Breakfast room
- Conference room: 2
- Audio-visual equipment rentalExtra charge
- Outdoor heated pool: 1
- Breakfast
- Breakfast buffet
- Early Check-inExtra charge
- Early departureExtra charge
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWSSUI.B1-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
SUITE ONE BEDROOM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 30 m²DBL.QN
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
- TV
- Shower
- Housekeeping
- Bathroom
- Wi-fi
- Toiletries
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
DOUBLE QUEEN SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Living room: 1
- TV
- Shower
- Housekeeping
- Bathroom
- Wi-fi
- Toiletries
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
QUADRUPLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 24 m²ROO.KG-SU
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
Room SUPERIOR KING BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-SU
Room amenities
- Wi-fi
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 24 m²ROO.KG-1
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Wi-fi
- Living room: 1
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
Room KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-1
Room amenities
- TV
- Wi-fi
- Living room: 1
Facilities with extra charge
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE LAGOON VIEWDOUBLE • LAGOON VIEW • 1 Bedroom • 30 m²DBL.VL
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LAGOON VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- TV
- Bathroom: 1
- Wi-fi
- Outdoor swimming pool
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
DOUBLE LAGOON VIEW
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LAGOON VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VL
Room amenities
- Internet access
- TV
- Bathroom: 1
- Wi-fi
- Outdoor swimming pool
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Cancun Airport
DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Cancun Airport
100
reviews shown
Michele
They were very accommodating for a group of 18 when our flight was cancelled. The staff was friendly and the stay was comfortable.
JOSE M. TORRES
Clean room
Jonathan
Our airplane got early and we called the property 8 times with no response. Breakfast is served from 6 , but they only start preparing at 6 and by 7:30 they were still adding food. Even if it’s an airport hotel the experience wasn’t great.
Barry
This is a fairly new property and everything shows that. The room was comfortable and well laid out for a single traveller. I was very happy with the
E closeness to the airport and will stay again if travelling through Cancun.
The airport shuttle was a bonus as transport from the airport is expensive.
E closeness to the airport and will stay again if travelling through Cancun.
The airport shuttle was a bonus as transport from the airport is expensive.
Etienne
Nice not to have carpets for people with allergies. Very friendly staff at reception.
Livier
Very nice property but too expensive for Playa del Carmen. I did not like that I had to pay there because I felt the dollar to pesos exchange was not great and I ended up paying more. For the price there are other nice places to stay.
Alma
Clean rooms
Maud
.
Aurea
Very friendly staff
Location
Good option near airport
Location
Good option near airport
Miguel
Very good place to stay near everything .
Jesica
Se nota que es un hotel bastante nuevo, pero lo han pensando muy bien para tener una estancia agradable con las amenidades para poder estar cómodos tanto en hospedaje con familia como con temas de negocios, cerca del aeropuerto, con transporte incluido, piscina, buena comida y un personal muy amable atento en todas las áreas , sin duda me volvería a hospedar ahí
laurence
Merci :)
Victor
Perfect family hotel near the airport that includes the transportation to the airport!
Jose
The rooms are nice and clean and the staff is really friendly.
Mark
Really good option for a stay near the airport.
Raul
Super clean
EMILIO RAUL
Estuvo muy bien el hotel y el servicio de trasporte al aeropuerto muy útil
Normannd
Un hotel con buenas instalaciones, todos sus servicios, cerca del aeropuerto, ofrecen servicio desde y hacia el hotel.
El desayuno bastante completo.
Recomendado!!
El desayuno bastante completo.
Recomendado!!
SERGIO
Good general
Casey
Great stay at a convenient location near the Cancun airport! FREE shuttle from airport! We flew into Cancun later in the day and stayed at the Hyatt Place Cancun airport for one night before heading to our resort. This property was clean and quiet. Comfy bed and a cool room. Service was excellent. We had a great dinner and enjoyed the breakfast buffet. We utilized the gym too. There’s a cute pool area that looks nice for relaxing and catching sun if you have time. We’ll definitely be staying here again!
Norberto
Few times a supposedly high quality hotel delivers high quality service where it matters. The lobby? Sure, they take care of that because that's what they show in the pictures to sell the property. But most hotels fail in most of the things that really matters: the quality of the shower faucet, the noise control (thin paper walls, anyone?), the luxury charges for regular self open air parking, the buffet breakfast that delivers crappy quality foods and beverages, or the lack of real, human, professional service in any interaction that is out of the scripted and standard one.
Some offer a pillow menu, completely unnecesary in most cases. Some offer a complimentary drink, completely unnecesary, in my case. You know the drill.
This hotel is not just new (launched December 2025), but was also a surprise, a happy one, in every aspect I could check. Perfectly clean, ample and comfortable room, everything needed in its best shape: shower, linens, sofas, TV, fridge, coffee maker, complimentary coffee and water bottles, soap, shampoo and conditioner of good quality, toilet paper of good quality, silence all around all the time, free parking, included breakfast with real and great options, complimentary shuttle back and forth to the airport. Staff? Happy to help, attentive, professional, present.
I have stayed in another hotel in Cancun, close to the airport, for many years. I decided to try this one to see if I liked it better. I became an instant fan.
Some offer a pillow menu, completely unnecesary in most cases. Some offer a complimentary drink, completely unnecesary, in my case. You know the drill.
This hotel is not just new (launched December 2025), but was also a surprise, a happy one, in every aspect I could check. Perfectly clean, ample and comfortable room, everything needed in its best shape: shower, linens, sofas, TV, fridge, coffee maker, complimentary coffee and water bottles, soap, shampoo and conditioner of good quality, toilet paper of good quality, silence all around all the time, free parking, included breakfast with real and great options, complimentary shuttle back and forth to the airport. Staff? Happy to help, attentive, professional, present.
I have stayed in another hotel in Cancun, close to the airport, for many years. I decided to try this one to see if I liked it better. I became an instant fan.
Daniella
Very good
Sarah
Bed was comfortable. Room was spacious and clean. The only problem was the lights. Some didn’t work. You had to turn on the bathroom light from outside the bathroom and there were two switches-one turned on a light in the room. So, if you got up in the night to go to the bathroom and forgot which switch was which, you ran the risk of waking everyone else up. Also, there was a really annoying techno light flashing intermittently in the bedroom (maybe from the air conditioner?) that kept us awake.
Mark
Good
Karen
Great location. Easy shuttle to the airport. Very nice staff.
Ian
Staff were very considerate and polite. Shuttle drive was very helpful.
British Airways let us down with two day delay.
We are very disappointed to lose our reservation without refund or credit.
British Airways let us down with two day delay.
We are very disappointed to lose our reservation without refund or credit.
Marina
Excelente ubicación cerca del aeropuerto, translado gratuito al aeropuerto sin costo.
El hotel está en excelentes condiciones súper cómodo.
Altamente recomendable
El hotel está en excelentes condiciones súper cómodo.
Altamente recomendable
Kaitlin
I didn’t need much for an airport hotel but I was pleasantly blown away. I got in at 8pm and had an extremely early flight the next morning. I was able to order food and enjoy the room, which had an especially comfy bed, before I had to leave. I’ve stayed at the other hotel near Cancun airport but now I’m sticking with this one. Far and away the better property.
Amindra Singh
From Cancun airport to the hotel can be quite a challenge. The shuttle comes at fixed times. You would have to negotiate taxi people outside the airport.
Once in the hotel, ( recently built) check-in was smooth and friendly staff. Rooms were fine. Dinner was very nice and the friendly service by Gabriel was excellent.
Pool was enclosed with tropical plants and good.not much nearby but the 7-11 was 4 min walk and ok
Breakfast was fine
Once in the hotel, ( recently built) check-in was smooth and friendly staff. Rooms were fine. Dinner was very nice and the friendly service by Gabriel was excellent.
Pool was enclosed with tropical plants and good.not much nearby but the 7-11 was 4 min walk and ok
Breakfast was fine
Irene
I enjoyed staying at this hotel. It's brand new and gorgeous. The facility was clean, and the breakfast was amazing.It included a variety of food to meet individual dietary needs.The rooms are gorgeous, and mine included a quaint area where you can sit and relax (mini sofas or chase sofas) with a beautiful lamp and a small table. All amenities were included, and free laundry services as well. I highly recommend this hotel.
Juliana
Me encantó el hotel, el personal, la limpieza y en especial el desayuno estuve con mi familia una semana completa y lo recomendaría sin duda laguna
Franco
Place 10/10
Marco
Great staff and food! Fantastic place for a overnight stay while traveling! Quiet and comfortable!
Alberto
Everything clean and affordable
Bibiana
Everyone was really nice and welcoming
Maricarmen
At 2:00 am a alarm start ringing until 5 am. No sleep at all! Worst night!
Sneda
Avoid if you rely on their airport shuttle!
I had a confirmed shuttle reservation, but instead of a smooth ride, I was left **stranded at the airport for over 2.5 hours**.
When I called the hotel to find out where the driver was, I was trapped in a nightmare loop of being transferred, disconnected, and passed around from person to person for **an hour and a half**. It was incredibly stressful, especially with aggressive local taxi drivers hovering around and demanding exaggerated, extortionate rates to take me to the property.
Eventually, I finally got through to a kind representative who actually listened, sorted out the mess, and finally sent a driver to pick me up.
To make up for the massive ordeal, the property allowed me a late checkout at 1:00 PM instead of 12:00 PM. While I appreciated the gesture, an extra hour of sleep really didn't make up for the immense stress and hours wasted sitting at the airport. The front desk staff needs a major overhaul on how they handle customer service and shuttle logistics.
I had a confirmed shuttle reservation, but instead of a smooth ride, I was left **stranded at the airport for over 2.5 hours**.
When I called the hotel to find out where the driver was, I was trapped in a nightmare loop of being transferred, disconnected, and passed around from person to person for **an hour and a half**. It was incredibly stressful, especially with aggressive local taxi drivers hovering around and demanding exaggerated, extortionate rates to take me to the property.
Eventually, I finally got through to a kind representative who actually listened, sorted out the mess, and finally sent a driver to pick me up.
To make up for the massive ordeal, the property allowed me a late checkout at 1:00 PM instead of 12:00 PM. While I appreciated the gesture, an extra hour of sleep really didn't make up for the immense stress and hours wasted sitting at the airport. The front desk staff needs a major overhaul on how they handle customer service and shuttle logistics.
Colin
Once at the hotel, it was excellent. Our problem coming in late evening due to airline delays were that no answer from the transportation section, as no one to transfer from the airport to the hotel. The cab cost 274USD for the ride.
Katie
Good base and really friendly staff. Room was very spacious and clean.
Jennifer
Meh
kristi
Great stay!!
Catherine
The room was very nice spacious and clean. Great to have a small fridge in the room to keeo water cool.
The staff was very kind and helpfull.
Great location, as we were taking a flight the next morning, 6 mn away from the airport.
Breakfast was nice good variety at the buffet.
The staff was very kind and helpfull.
Great location, as we were taking a flight the next morning, 6 mn away from the airport.
Breakfast was nice good variety at the buffet.
Melissa
Excellent service
Jose Alaniz
Great hospitality after a delayed flight, staff was amazing and helpful
Martine
It’s near the airport and the shuttle is every hour. Breakfast was okay but not great. No slice bread no fruits to goor pastry or muffins.
Jose
Every was good
Lorenzo
Very clean room, the staff was so courteus, breakfast excellent and the airport shuttle was fantastic and very convenient
Raul
Very clean, bar available, very good espresso coffee
kelvin
Gg
Eun Jeung
새로 생긴 호텔인지 깔끔합니다. 여인의 섬 당일치기 하고 이른 아침 비행기를 타기 위해 가성비 숙소를 선택했고, 새벽 5:30에도 저희만을 위해 셔틀을 운행해주어 차질없이 공항에 도착했습니다.
Melissa
Excellent service.
sintia
Airport shuttle excellent service and a good staff
Miguel
This was my second stay, the free shuttle from/to the airport is easy,BUT my room 309 was dirty,hairs stains etc then front desk change my room to 509
Yu Si
Airport shuttle runs smoothly. Room is very clean and comfortable. Like the restaurant on site.
Beatriz
Everything was great !
Georgette
Hyatt Place Airport is definitely a great place to stay either before you leave the Caribbean beach in Cancun or after you arrive . The staff is professional, diligent and helpful.
If you’re using the shuttle service I recommend making sure you contact the hotel directly and receive confirmation they have you on their pickup list. Even though followed the instructions given by Expedia and trusted they would follow up with me which they did not do so prior to my arrival. This led to an unfortunate incident at the airport with the locals and I got taken advantage of.
Fortunately Hyatt Place was empathetic and proactive in helping me overcome this incident.
Finally the best part of staying at the Hyatt Place Cancun Airport are their mattress extremely comfortable and sound sleep 👍.
Even though this was an eventful and unpleasant experience. I would recommend staying here. What determines a sound business enterprise is the establishment’s ability to overcome difficult situations and still manage to make the guest feel safe, heard and cared for !
If you’re using the shuttle service I recommend making sure you contact the hotel directly and receive confirmation they have you on their pickup list. Even though followed the instructions given by Expedia and trusted they would follow up with me which they did not do so prior to my arrival. This led to an unfortunate incident at the airport with the locals and I got taken advantage of.
Fortunately Hyatt Place was empathetic and proactive in helping me overcome this incident.
Finally the best part of staying at the Hyatt Place Cancun Airport are their mattress extremely comfortable and sound sleep 👍.
Even though this was an eventful and unpleasant experience. I would recommend staying here. What determines a sound business enterprise is the establishment’s ability to overcome difficult situations and still manage to make the guest feel safe, heard and cared for !
Raiza
Loved everything. Beautiful new hotel. I will stay again. Amazing!
Taylor
Wonderful, kind staff who cared about my general well-being. Everyone greeted me with smiles and warmth. Would definitely stay again. Luis, a front desk agent, was particularly kind and accommodating!!
Serena
Great place by airport. Shuttle was a little slow but they communicated with us.
Angel
Just keep in mind that the airport shuttle service starts at 5:00 a.m. We had to call a taxi since our flight was early. As a suggestion, you should include the schedule under “Shuttle service” on Expedia.
Catalina
Clear communication and understanding
David Daniel
Great option close to the airport
Lilia
The building is new quiet and very clean.
Josefina
Hotel was perfect for what it is; a nice and peaceful night before a flight. Staff was nice, hotel was clean, airport transportation was punctual, restaurant is okay.
Jose
Súper recomendado
sol
Very clean and new rooms
Abel Dario
We had a great time, the hotel is very clean.
I would like to highlight that we forgot our Phone in the Hotel shuttle and they were very helpful and happy to delivery it to us without hesitation.
I would like to highlight that we forgot our Phone in the Hotel shuttle and they were very helpful and happy to delivery it to us without hesitation.
Adebayo
I had a great time on my solo trip
Maria
Cleanliness, staff service and the super Breakfast!
camila
Bueno
Carlos
Clean rooms with friendly staff
Jean Patrick
Au plaisir y retourner prochainement.
Hôtel recommandé.
J'ai passé un excellent séjour.
Excellent petit-déjeuner buffet.
L'établissement devrait utiliser ses installations pour le petit-déjeuner buffet pour les autres repas de la journée.
Avoir une navette pour aéroport en permanence serait un atout.
Hôtel recommandé.
J'ai passé un excellent séjour.
Excellent petit-déjeuner buffet.
L'établissement devrait utiliser ses installations pour le petit-déjeuner buffet pour les autres repas de la journée.
Avoir une navette pour aéroport en permanence serait un atout.
WANDA
Tuvimos problemas con el transporte desde el aeropuerto. Cuando llegamos no querían brindarnos el transporte
Eduardo R
It was great
Blanca
We had a great stay! Everything was perfect, and the hotel was exceptionally clean. The staff was friendly and helpful, and the complimentary airport shuttle was very convenient and on time. One of the best parts was the delicious breakfast included with the stay. We would definitely stay here again and highly recommend it to anyone looking for a comfortable and stress-free airport hotel experience! ✈️🏨😊
Amy
the staff we beyond helpful and kind! Amazing experience with them!
Vicky
Si me volveré a hospedar ahi mut bonito todo
Oscar
Muy limpio y buena atención
Andre
With all the stress of travel the staff of this Hyatt went absolutely above and beyond to make me feel comfortable. A+++++
Daniel
Excellent overall. Have to say even better than Xcaret Mexico and and Faro resort.
Amber
Very convenient, clean, and nice hotel near Cancun airport. Lovely breakfast and pool.
LILIANA
Very clean
Ralph
Excellent hotel close to airport for those early morning flights with airport shuttle. Great breakfast. Very nice room and comfortable bed.
Linda
Fantastic hotel. The staff was friendly and so close to the airport for an early flight.
Adam
Very nice overnight stay before our morning flight. Staff was kind and helpful. Property and rooms were very clean. Comfortable beds. Convenient free airport shuttle. Great place overall.
Monica
.
JOSEPH
Na
Yadira
The property was pristine, including the restrooms in the lobby. Customer service was great. The room waa very nice. We were just missing spoons or stirrers to mix our coffee. I would come back for sure. The restaurant was also good.
Milca
Nice place to stay
Doug
Best value to price option out there.
Shanique
Great staff and clean and organized room. This hotel was very nice for being located so close to the airport. There is a plaza with a convenience store and restaurants nearby which was great. Would definitely stay here again if needed.
Noemi
Excellent room accommodation with a small sitting area, comfortable bed, spacious bathroom, delicious breakfast, Laundry facilities available, which it was perfect to wash and dry all swimming suits and some clothes that we used during our stay in Cancun. Note: bring your own laundry detergent.
I’ll definitely go back to this hotel and recommend to my family and friends.
Also, the hotel provides free transportation from the airport to the hotel, just notify the facility at least 24 hrs in advance.
I’ll definitely go back to this hotel and recommend to my family and friends.
Also, the hotel provides free transportation from the airport to the hotel, just notify the facility at least 24 hrs in advance.
JAVIER MAGANA
The property in the state it was perfect except using cheaptickets.com. It was horrible because they charged me for the round-trip one check back and they never recognize it so I end up paying twice.
Steven
Just the one night for us but handily placed near the airport but still quiet.
Kamara
Asked the front desk for room on a higher floor and was told it would be an extra charge which is not true .so that was a turn off
Joanna
Buen trato de parte de los trabajadores. Limpio , camas muy confortable, y muy limpio
piña
👍excelente muy bien todo muchas gracias
amanda
Staff very nice and eager to help. Food was amazing
Brian
Clean hotel with friendly staff! Great hotel before flying
Luz
Everything was great
Location & surroundings
Hyatt Place Cancun Airport
Boulevard Luis Donaldo Colosio, ext. MZ 07, Cancun, Mexico
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Hyatt Place Cancun Airport
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