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Lol-Ha Hotel Boutique

Cancun (and vicinity) · Mexico

Jesús Martínez Ross, N/AView location

8.8/10Excellent253 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.4/108.4
Condition8.8/108.8
Amenities8.4/108.4
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lol-Ha Hotel Boutique

With a stay at LOL-HA Cancun Boutique Hotel in Cancun (Alfredo V. Bonfil), you'll be within a 15-minute drive of Moon Palace Golf Club and Xoximilco. This hotel is 10. 9 mi (17. 5 km) from Delfines Beach and 15. 2 mi (24. 4 km) from La Isla Shopping Mall.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Free self parking is available onsite. At LOL-HA Cancun Boutique Hotel, enjoy a satisfying meal at the restaurant.

Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:00 AM for a fee. Make yourself at home in one of the 22 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Conveniences include safes and desks, and housekeeping is provided daily.

Read more about this hotelShow less

With a stay at LOL-HA Cancun Boutique Hotel in Cancun (Alfredo V. Bonfil), you'll be within a 15-minute drive of Moon Palace Golf Club and Xoximilco. This hotel is 10.9 mi (17.5 km) from Delfines Beach and 10.7 mi (17.2 km) from Langosta Beach.

Make yourself at home in one of the 22 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    The front desk is open during the following times:
    • Monday - Sunday: 8:00 AM - 11:00 PM
    If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number MAVT711122FA7
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 400.00 per accommodation, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Parish of the Risen Christ 3.2 km / 2 mi
Plaza La Roca Shopping Center 7.7 km / 4.8 mi
Pabellón Cumbres Shopping Center 8.3 km / 5.2 mi
María Desatadora de Nudos Sanctuary 8.8 km / 5.5 mi
Hospiten Hospital 9.4 km / 5.8 mi
Dubai Palace Casino 9.8 km / 6.1 mi
Galenia Hospital 9.8 km / 6.1 mi
Royal Yak Casino and Sports Book 9.9 km / 6.2 mi
Plaza Nichupte Shopping Mall 10 km / 6.2 mi
Plaza Las Americas 10.1 km / 6.3 mi
La Gran Plaza Shopping Mall 10.1 km / 6.3 mi
Amerimed Hospital 10.2 km / 6.3 mi
Xoximilco 10.4 km / 6.5 mi
Kabah Urban Park 10.6 km / 6.6 mi
Malecón Tajamar 10.8 km / 6.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 22
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Transfer serviceExtra charge
Show 8 more facilities & services
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • 24-hour security
  • Hotel safe
  • Lift access
  • Private pool: 1
  • Towels and bed linen
  • Outdoor freshwater pool: 1
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXE GARDEN VIEWQUADRUPLE • DELUXE GARDEN VIEWQUA.DX-GV

    Photos are not available for this room type.

    Lol-Ha Hotel Boutique

    QUADRUPLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEW • 1 Bedroom • 37 m²DBL.VP
    DOUBLE POOL VIEWPhoto unavailable5 photos

    Lol-Ha Hotel Boutique

    DOUBLE POOL VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Room amenities

    • Outdoor swimming pool
    • Bathroom: 1
    • TV
    • Internet access
    • Balcony
    • Wi-fi
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEW • 1 Bedroom • 37 m²QUA.GV
    QUADRUPLE GARDEN VIEWPhoto unavailable4 photos

    Lol-Ha Hotel Boutique

    QUADRUPLE GARDEN VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV

    Room amenities

    • Wi-fi
    • Garden
    • Cable TV
    • Desk
    • Balcony
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Internet access
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE POOL VIEWDOUBLE • DELUXE POOL VIEWDBL.DX-VP

    Photos are not available for this room type.

    Lol-Ha Hotel Boutique

    DOUBLE DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lol-Ha Hotel Boutique

8.8
Excellent
253 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.4 /10
Condition
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Matthew Albert
I love this place. I think the rooms are better than what the website shows. They are spacious and clean. I loved the balcony. The food was delicious. The pool clean! Great service. Friendly people. A hidden gem!
10/10
Exceptional
21 Jul 2026
Juan Ramon Dolores
Desayuno limitado
Family_with_children
10/10
Exceptional
13 Jul 2026
Nellie
beautiful hotel to escape and just relax, not a lot around considering it's surrounded by nature but the place it's self it gorg
Friends
10/10
Exceptional
11 Jul 2026
Victoria
The hotel was very nice and all the staff were extremely friendly.
2/10
Poor
20 Jun 2026
Shane
This property was nothing like it was posted to be. the bed was so uncomfortable. so far away from any amenities. It was all locked up with no staff in the evenings.
I would never stay there again and would not recommend to anyone
Self
8/10
Excellent
11 Jun 2026
Allison
!
10/10
Exceptional
22 Mar 2026
randy
booked the room due to a cancelled flight,. we arrived quite late very friendly staff arranged for airport transport for reasonable fee
Partner
8/10
Excellent
17 Mar 2026
Jennifer
Lovely Boutique Hotel Close to the Airport.

This was a nice spot to unwind before heading back home. We really enjoyed the poolside. The bedrooms are very clean. The beds were a bit stiff, but our sleep was pleasant.
Family
10/10
Exceptional
15 Mar 2026
Eric
Staff was very friendly!!! Away from all the noise great place to relax in quiet. Pool was very nice. Rooms were clean and more than comfortable
Partner
8/10
Excellent
08 Mar 2026
vincent
Yes
Self
10/10
Exceptional
05 Mar 2026
Glenn
Very nice and very clean
Partner
10/10
Exceptional
26 Jan 2026
Craig
Last minute reservation. While the hotel is a little tricky to find, someone was there immediately at 12 midnight to check us in. Feels like you’re in the jungle. Clean comfortable rooms wutb attentive staff. 15 min from airport.
Leisure Friends
10/10
Exceptional
07 Jan 2026
Sherly
The staff was very helpful and very kind. The room was clean and a great size with balcony. The restaurant was important because there is nothing else close by. The hotel is pretty isolated and you need a taxi or a car to get to stores, food or banks. Breakfast was not free and the food was delicious.
Leisure
10/10
Exceptional
31 Dec 2025
Sharon
Hotel was in a quiet residential area. Lovely hotel and pool. Staff were really nice and food was delicious.
Leisure Family
10/10
Exceptional
19 Jul 2025
Roxana
Amazing place clean quiet all natural plants good food great
Self
10/10
Exceptional
11 Jun 2025
Noe
Everything fine 🙂 👍
Leisure Partner
6/10
Pleasant
04 Jun 2025
Olivia
Clean good customers service nice place
Business_and_leisure Partner
8/10
Excellent
24 May 2025
Collette
Later.
Business_and_leisure
10/10
Exceptional
21 May 2025
PATRICK
The host, Gael, is a wonderful person. Helpful and kind. The hotel is a beautiful oasis -- much nicer than the corporate hotels and more reasonably priced. Thank you.
Business_and_leisure Partner
8/10
Excellent
19 May 2025
James
It was very hard to locate the hotel. Road was terrible.
Leisure Partner
10/10
Exceptional
18 May 2025
Crystal
We absolutely loved it. Very convenient, quite, clean & customer service is excellent
Leisure
10/10
Exceptional
03 May 2025
Johan
Great price and well taken care off property
Leisure Family
8/10
Excellent
24 Apr 2025
Jaykrishna
Clean big rooms with friendly staff.
Business_and_leisure Friends
10/10
Exceptional
17 Apr 2025
Paco
Great property, the location cannot be better. Just a couple of things... One in front of the hotel and behind there are two bars with live music until 3am mostly everyday, hotel provide ear plugs but if you have light sleep you might find issues. Also the internet works better on the ground level of the hotel, I stayed in the third floor and internet connection was not great.
Leisure Friends
8/10
Excellent
02 Apr 2025
Nichole
Lovely place and lovely people!
Friends_and_family Family
10/10
Exceptional
27 Mar 2025
Linda
The room was wonderful, bright & spacious and the pool was great!
Leisure Self
10/10
Exceptional
20 Mar 2025
Elina
Great place! Pool is very large and breakfast is also nice addition. Staff was very friendly. Room was big with balcony.
Family
8/10
Excellent
09 Mar 2025
Verified traveler

I would come back

The hotel itself was great, like a calm oasis after the airport hustle, clean and quiet, very nice personnel. However the access from the airport was a bit challenging, even the taxi driver was hesitant to go down the dark alley full of potholes.
Partner
10/10
Exceptional
09 Mar 2025
PETER
Very clean
Nice swimming pool
Excellent low price
Leisure Family
10/10
Exceptional
09 Mar 2025
Michael
Only there for about 8 hours to sleep between flights , fairly close to airport, clean , quiet.
Leisure Self
10/10
Exceptional
24 Feb 2025
Javier
Very nice place
10/10
Exceptional
23 Feb 2025
Tengge
friendly stuff
10/10
Exceptional
21 Feb 2025
Harm
Hotel is in a very quiet area. As soon as you go through the gate it shows very nice. Friendly staff, nice and clean rooms, good shower. In house restaurant with good food that serves breakfast, lunch and dinner at reasonable prices.
Don’t get shocked when you go off the main road, driving to the hotel. Bad roads, not very nice areas, but worth it once you arrive at the hotel. Downside is that you have to take a taxi to go somewhere. Wouldn’t recommend a walk outside the gate.
We would go again 👍
Leisure Partner
10/10
Exceptional
17 Feb 2025
Helen
Brilliant gem - I will definitely be back. Rooms are lovely and the restaurant really good quality.
Partner
8/10
Excellent
16 Feb 2025
Mark
Beautiful property great staff. Just out of the way
Leisure Self
8/10
Excellent
01 Feb 2025
Greg
It was surprisingly nice once you past through the large steel door into the property also the kitchen staff were amazing,my only complaints are the echo ing sounds of other guests in the hallway and the super hard bed
Leisure Partner
8/10
Excellent
01 Feb 2025
Victoria

Quick stopover

We booked this for our first night in Mexico as we had a flight that landed in the evening. Location worked well for us. Rooms spacious with large bathroom & small balcony. Floor was quite dirty & matresses a bit too firm for our liking. Overall, decent hotel for pre or post flight
Friends_and_family Friends
10/10
Exceptional
30 Jan 2025
John
Excellent hotel, awesome people, great pool and the food was delicious, good chefs there.
Business Family
10/10
Exceptional
30 Jan 2025
John
A real gem of a place, the people are wonderful and the food is delicious, great chefs!
Business Family
10/10
Exceptional
23 Jan 2025
ma bertha
Muy privado y mus silencioso ademas un servicio excelente!!!!! Mil gracias
Leisure Family
10/10
Exceptional
11 Jan 2025
Sherri
We checked in late right before the restaurant closed and they still allowed us to order food as we had traveled all day and no other restaurants were close by. Was just what we needed to end our day with a few beers and food!!
10/10
Exceptional
09 Jan 2025
joseph
Very charming property, beautiful rooms, close to the airport, friendly staff, we would definitely return.
Leisure Pet
6/10
Pleasant
31 Dec 2024
Patricia
There was no hot water in my room. I took a cold shower.
Leisure Self
10/10
Exceptional
30 Dec 2024
Redena
This place will go above and beyond for your needs. In a time of need, this place made sure I was completely cared for. I will keep this place in my heart and prayers forever. Thank you again for everything you did for me. Redena Massin.
Leisure Partner
10/10
Exceptional
18 Dec 2024
Judith
Nice and clean
Leisure Family_with_children
8/10
Excellent
16 Dec 2024
sandra
We were not sure if the owners of this hotel were new to the hotel trade. Everyone was very pleasant but the quality seemes random. Some things excellent and others problematic. Go with an adventurous and laid back spirit.
2/10
Poor
13 Dec 2024
Yohan
Hmm bad
8/10
Excellent
08 Dec 2024
Azadeh
Bortiq Hotel is a cozy and clean property, but its location is far from ideal. Situated in a remote area with no nearby restaurants or amenities, it can be challenging to find, especially since there’s no signage to guide you. While the hotel itself offers comfort, the lack of convenience and accessibility make it a less favorable option for travelers.
Business_and_leisure Self
10/10
Exceptional
07 Dec 2024
Juan Diego
Great hotel, like in the middle of the jungle
Leisure Partner
4/10
Poor
01 Dec 2024
Shiva
I stayed here for three nights. It was a decent stay but I had few issues. Firstly, it’s in suburbs so you don’t get Uber. Secondly, you need to go to Reception to get anything because of no phone in the room. Thirdly, the breakfast was not included though it was included when I reserved the room. So, they displayed me the wrong menu for the breakfast which I thought was free but it was not. Lastly, soap and shampoo in the washroom were not of good quality. In short, it’s fine place to stay for a night but not more than that.
10/10
Exceptional
19 Sep 2024
Craig
The stay was great and staff was excellent
Leisure Family
10/10
Exceptional
10 Sep 2024
omar
The hotel is nice and quiet but it's far away from the city
Leisure Self
6/10
Pleasant
04 Sep 2024
Victor
This small hotel is minutes from the airport and located in a resodential area where all tesidences are enclosed by high cinder block walls and razor barbed wire. The facility appears brand new, spacios, clean and very comfortable. The resturant is clean and adequately staffed and very friendly. The pool and deck are clean and well maintained. However, as wonderful as all of the described above was, of the 9 days I reserved and paid for I had to leave after 4 days becausewifi and internet service disappeared and my dentist office could not contact me to let me know when they wanted me to come in for the next 5 days so I could not remain there and the manager refused to refund 5 days of my money. Therefore I have to recommend not scheduling a stay at this hotel
8/10
Excellent
21 Aug 2024
Verified traveler

The site is terrible and scare, when you’re inside the property is good
Leisure Partner
10/10
Exceptional
15 Aug 2024
stephane
The place is excellent for
The price I’ll definitely stay again
Leisure
10/10
Exceptional
30 Jul 2024
Linda
The guys at reception are super helpful and friiendly. I was only in transit so didnt get to stay for long but yhe hotel is beautiful.
Self
4/10
Poor
21 Jul 2024
Verified traveler
They charged me twice the overtime check out requested the day before . Didnt want reimburse
Business
10/10
Exceptional
16 Jul 2024
Moira

Perfect for my stay!

My stay was as a result of flight being cancelled. I was able to book easily and have a room right away. The service was excellent, staff was very friendly, and the meals I had were perfect. My room was clean, spacious, and beautifully decorated. I enjoyed my stay very much and would recommend to everyone!
Self
10/10
Exceptional
16 Jul 2024
Summer
Beautiful hotel with lovely grounds. It was quiet and peaceful and we enjoyed the breakfast.
Leisure Family
8/10
Excellent
16 Jul 2024
Araceli
Hotel was clean the only problem was the area around. Personal was very nice.
Friends_and_family Family
10/10
Exceptional
02 Jul 2024
Anna

A place closer to the airport…

The Hotel does seem far out compared to what it looks like on the map but since we had a car and our Map app, we made it there just fine. We really just needed a place closed to the airport so we could easily drop off our rental car and catch our flight. Do bring your insect spray as they seemed very hungry when we were visiting. The place is unique. It did feel safe - (we never felt unsafe during our entire trip to Mexico). There were snacks to purchase and a restaurant (it does close at 8pm) so we were able to get some food.
The bed was okay, a little hard for my taste. But all in all it’s a nice place.
Friends_and_family Family
8/10
Excellent
30 Jun 2024
Oscar
Limited road access , lot mosquitoes need insecticides cannot stay outisude because lot mosquitoes
Business_and_leisure Family
10/10
Exceptional
10 Jun 2024
Francisco

Best airport hotel in Cancun

Best option if you need to be close to the airport. Super clean, safe and comfortable!
Staff very friendly!
Other hotels behind big brands are not that comfortable and friendly.
The food is simple but tasty.
Thank you Alexis!
Business Family
8/10
Excellent
07 Jun 2024
Bliss
Overall it was good. But very far from city
Leisure Partner
8/10
Excellent
01 Jun 2024
EDEN
Nice hotel and friendly staff. The only downside to it is no store or restaurant nearby. Very relaxing and quite area.
Leisure Family
8/10
Excellent
26 May 2024
Farah
Hotel is at a secluded area. The rooms are spacious and the design are very detailed. The bathroom very nice. The staff are very nice! Stayed for 2 nights and its close to the airport. Only thing the location of the hotel and the road towards it is very sketchy.
Leisure Family
10/10
Exceptional
24 Mar 2024
Rima
I really suggest this place, stag was really sweet,it was quit and clean.
10/10
Exceptional
12 Mar 2024
Kristal

Great hotel

Hotel was great! Clean and great rooms! Outside pool and beautiful. Only issue i had was, it was kind of in the boonies lol i was concerned about getting there because the gps led me on a couple different roads in the middle of nowhere lol that scared me. But second and third day i felt a bit more comfortable with the area. There is a main road that can lead you there. If you use gps, go for the more time because it leads you on the main roads not no shortcut in the bushes lol but the hotel was beautiful, service was great! They have a restaurant in there and you can order room seevice which i did all 3 days i was there lol. But i will book again now that i know it is still safe there
Friends_and_family Family
10/10
Exceptional
10 Feb 2024
Carlos
Feels very off grid on the way there but once you’re in the gate it does seem as so. Very kind hosts and freshly cooked meals for breakfast. Definitely try it! Biggest con is the shower makes a mess with the water splashing all around the place but other than that it was a great stay for the price.
Leisure Partner
2/10
Poor
07 Jan 2024
paul

worst hotel ever ?

worst hotel ever on 8+ years using
hotels.com. Cab driver COULD NOT FIND HOTEL ! End of an unlit dirt road, razor wire everywhere.
You must be joking !
Friends_and_family Family
4/10
Poor
06 Jan 2024
Jewel
The property is in the middle of nowhere, it was hard to locate and has literally nothing around. It felt unsafe because there were barbed wire fences around.

7/11 is about a 40 minute walk which is on the main road.

The restaurant is open from 7am-8pm we had noway to get food when we arrived we ordered Dominoes and the pizza was terrible.

The shower was pretty poor and the bathroom stunk like sewer water.

The staff were not friendly and they minded their own business we needed to push for whatever we wanted.
I am pushing for a refund as this property is not what was described.
Leisure Partner
8/10
Excellent
04 Jan 2024
Christian

Nice hotel in sketchy area w no coffee

My only complaint is the lack of coffee in the room and lobby before an early morning flight. If you’re ten minutes away from the airport, you should have coffee at all hours. Everything else was great.

Neighborhood was a little sketchy so I wouldn’t stay here other than for a preflight crash pad. All surrounding buildings have 20-30 foot tall fences w barbed wire and the dirt street is in poor condition.
Partner
8/10
Excellent
30 Dec 2023
Leonel
Quite friendly
Leisure Self
10/10
Exceptional
03 Dec 2023
Jonathan
I will come back, make easy my checking in
Leisure Self
8/10
Excellent
18 Sep 2023
Nicholas
The property is located off the main road onto some sketchy bumpy roads. I asked the attendant if I could walk to a convenience store 10 min away and he said it wasn't safe. The food menu is very limited and extremely expensive by mexican standards. Other than that the property itself was nice and clean as seen in the photos. Service was very good as well.
Leisure Partner
8/10
Excellent
31 Aug 2023
Jorge
nice new hotel, but very far of everything. limited breackfast. very nice staff.
Business Partner
8/10
Excellent
28 Aug 2023
Jorge
The hotel is new and is ok, clean, nice rooms good bath. but the location is far from everything, not convinient. breakfast is limited, not buffet. staff is very helpful and freindly.
Business Partner
10/10
Exceptional
09 Aug 2023
Lydia
The staff were extremely nice and helpful. They had some bilingual staff. The area was quiet
Leisure
10/10
Exceptional
29 Jun 2023
Jamel
Not really near much but the staff were great and the property itself, is very nice!
Leisure Partner
10/10
Exceptional
25 May 2023
Luis
El personal muy amable
10/10
Exceptional
08 Mar 2023
Brenda
Beautiful, especially the detail to the decorating!
Leisure Partner
10/10
Exceptional
23 Feb 2023
Candace
Amazing little hotel off the beaten path. Food was amazing and nice pool. Would definitely recommend!
Leisure Family
10/10
Exceptional
18 Feb 2023
Tarah

If you have a car this is the PEFECT place

We loved our stay here. Immaculately clean, the staff were wonderful, room was very nice and the breakfast was excellent. Be warned, I think you need a car to stay here if you are going to spend more than a night. It's pretty far from everything. If you don't mind driving this place is perfect. I wish I was back there now. Miss it already.
6/10
Pleasant
14 Jan 2023
Shahin
We booked this hotel because we thought it was close to the airport, however after crossing all the dirt roads to get there it would take the same time as going to cancun hotel zone. Staff is friendly. There was no on site parking, we had to leave the car in the dirt road in front of the hotel, luckily nothing happened.
Breakfast was home made, it was nice. Staff at breakfast was nice.
The shower was a torcher chamber. We could never manage to keep it at a right temperature. It was always too hot or always too cold.
Was not worth the $95, but it's not too bad. Would stay there for $45 a night no problem.
Leisure Partner
10/10
Exceptional
14 Jan 2023
Abram
I recommend,
8/10
Excellent
03 Jan 2023
SUSAN
We arrived at Cancun Airport late in the evening and booked this because it was nearby before we headed down to Riveria Maya the next morning. The location is remote, on a dirt road in a residential neighborhood. Arriving at the hotel at 11:00 there was no food service. The staff were excellent and the facilities very clean.
Leisure Family
10/10
Exceptional
04 Dec 2022
Jasmine
The staff is AMAZING!! Very hospitable and welcoming. Property is beautiful amongst all the trees. Difficult to find especially if coming in at night. Need more signage with reflective lettering. Lovely, large rooms. A fridge in the room would also be great.
Business_and_leisure Family
10/10
Exceptional
03 Oct 2022
James
Hotel was 3 months old beautiful Impressive wit Solar Energy. Staff was extra nice going out of there it way to accommodate.
Leisure
10/10
Exceptional
25 Sep 2022
Joseph

Great!

Best service I ever received.
Stay was amazing!
Staff was so friendly and helpful.
I will definitely stay again.
Self
10/10
Exceptional
02 Sep 2022
Alex

New, Clean, Comfortable

Wonderful stay! It's a brand new building, so everything was pristine and clean. The property is very nice- tucked back into a little thicket of jungle and quiet.. although pretty far from any food or restaurants. You'll likely need a car. Staff was very kind, the room was comfortable with A/C, balcony, and large bathroom.
Friends_and_family Friends
10/10
Exceptional
27 Jun 2022
Richard
Newer hotel, the rooms are very nice!
Leisure Partner
10/10
Exceptional
02 Jun 2022
Michele

Awesome hotel

This place is an absolute treasure! Georgeous grounds, beautiful pool, delicious breakfast and by far the most modern and comfortable room we experienced in our entire month of travel throughout Mexico. The owners are incredibly nice and ready to meet any of your needs. I highly reccomend it.
Partner
10/10
Exceptional
01 Jun 2022
Jessie
It is the perfect place to spend your vacation in tranquility, I really liked it, I recommend it, and an expectacular attention.
6/10
Pleasant
29 Jul 2026
Mia
Muy padre pero está súper escondido. El wifi no funciona. Lo demás todo está súper cómodo, las cortinas medio que se atascan, pero fuera demás eso muy cómodo, ordenado y muy buena experiencia.
8/10
Excellent
02 May 2026
Luis
Salvo el colchón que me no me gustó, es una opción a considerar, cerca del aeropuerto y asequible
Partner
10/10
Exceptional
14 Feb 2026
Jean-louis
Chambre très propre, impeccable, salle de bain également
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Jean-louis
Super bien
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
María del Rosario
La habitación muy linda y el personal muy amable.
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
michelle
Todo estaba tranquilo
Friends_and_family Family
6/10
Pleasant
05 Aug 2025
sandra
El hotel está bien para una noche, está bastante cerca del aeropuerto pero el acceso no es para nada bueno
Partner

Location & surroundings

Lol-Ha Hotel Boutique
Jesús Martínez Ross, N/A, Alfredo V. Bonfil, Mexico

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Lol-Ha Hotel Boutique

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