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Riu Ventura All Inclusive

Cancun (and vicinity) · Mexico

Blvd. Kukulcan, Km 18View location

8.8/10Excellent1,234 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort10.0/1010.0
Condition9.4/109.4
Amenities8.8/108.8
See all ratings
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  • Luxury collection
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Riu Ventura All Inclusive

A total of 700 rooms are available for guests' convenience at Riu Ventura All Inclusive. Riu Ventura All Inclusive was built in 2025. Those staying at this establishment may surf on the internet thanks to the Wi-Fi access ready to use on public areas.

Those who stay at this establishment can enjoy the convenience of 24-hour reception. Common areas are suitable for wheelchair-disabled people. Parking facilities are available for guests' convenience. The health and wellness offer at the hotel ensures the ultimate in rejuvenation and relaxation.

Guests will delight in the meals served at the hotel. The hotel may charge a fee for some services.

Read more about this hotelShow less

With a stay at Hotel Riu Ventura - All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from Delfines Beach and 7 minutes by foot from Iberostar Cancun Golf Course. Make yourself at home in one of the 705 individually decorated guestrooms, featuring minibars and flat-screen televisions.

Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: MXN 85.40 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Delfines Beach 0.3 km / 0.2 mi
Nichupté Lagoon 0.5 km / 0.3 mi
Iberostar Cancun Golf Course 0.6 km / 0.3 mi
El Rey Archaeological Zone 0.6 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park 1.9 km / 1.2 mi
Maya Museum of Cancun 2.2 km / 1.4 mi
San Miguelito 2.5 km / 1.6 mi
Oasis Arena 2.6 km / 1.6 mi
Aquaworld 3.1 km / 1.9 mi
Ballenas Beach 4.1 km / 2.6 mi
Luxury Avenue Shopping Mall 5.1 km / 3.2 mi
Kukulcan Plaza Shopping Mall 5.2 km / 3.2 mi
Hotel Zone Beaches 5.7 km / 3.5 mi
Marlin Beach 5.7 km / 3.5 mi
Yamil Lu'um Archaeological Zone 6.5 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2025
  • Total number of rooms: 700
  • Number of floors (main building): 14
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Mobile phone coverage
  • Wi-fi
Show 40 more facilities & services
  • Local and international callsExtra charge
  • Car hire
  • Laundry serviceExtra charge
  • Medical service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Gym
  • Luggage room
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant: 5
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Steam bath
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner
  • Breakfast and dinner
  • All inclusive
  • Vegetarian meal
  • Snacks
  • Beach volleyball
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE OCEAN FRONTSUITE • OCEAN FRONTSUI.OF

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    SUITE OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SIDE SEA VIEWDOUBLE • SIDE SEA VIEWDBL.SS

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    DOUBLE SIDE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SIDE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN FRONTDOUBLE • OCEAN FRONTDBL.OF-1

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    DOUBLE OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OF-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN FRONTDOUBLE • OCEAN FRONT • 1 Bedroom • 36 m²DBL.OF
    DOUBLE OCEAN FRONTPhoto unavailable1 photo

    Riu Ventura All Inclusive

    DOUBLE OCEAN FRONT

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OF

    Room amenities

    • Satellite TV
    • Bathroom
    • Housekeeping
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Toiletries
    • Fan

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SIDE SEA VIEWFAMILY ROOM • SIDE SEA VIEWFAM.SS

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    FAMILY ROOM SIDE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SIDE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMSFAM.B2-1

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    FAMILY ROOM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH PRIVATE POOL OCEAN VIEWDOUBLE • WITH PRIVATE POOL OCEAN VIEW • 1 Bedroom • 36 m²DBL.PP-OV
    DOUBLE WITH PRIVATE POOL OCEAN VIEWPhoto unavailable1 photo

    Riu Ventura All Inclusive

    DOUBLE WITH PRIVATE POOL OCEAN VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH PRIVATE POOL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PP-OV

    Room amenities

    • Wi-fi
    • Toiletries
    • Bathrobes
    • Fan
    • Satellite TV
    • Tea and coffee making facilities
    • Private Pool
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Minibar
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Terrace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PARTIAL OCEAN VIEW KING BEDQUADRUPLE • PARTIAL OCEAN VIEW KING BEDQUA.KG-PO

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    QUADRUPLE PARTIAL OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PARTIAL OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG-PO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PARTIAL OCEAN VIEWFAMILY ROOM • PARTIAL OCEAN VIEW • 1 Bedroom • 40 m²FAM.PO-1
    FAMILY ROOM PARTIAL OCEAN VIEWPhoto unavailable1 photo

    Riu Ventura All Inclusive

    FAMILY ROOM PARTIAL OCEAN VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 2–5 • Adults: max. 5 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 3 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    PARTIAL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PO-1

    Room amenities

    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Toiletries
    • Fan
    • Satellite TV
    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PARTIAL OCEAN VIEWFAMILY ROOM • PARTIAL OCEAN VIEWFAM.PO

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    FAMILY ROOM PARTIAL OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PARTIAL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEWDOUBLE • OCEAN VIEWDBL.OV-1

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    DOUBLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARTIAL OCEAN VIEWDOUBLE • PARTIAL OCEAN VIEW • 1 Bedroom • 36 m²DBL.PO-1
    DOUBLE PARTIAL OCEAN VIEWPhoto unavailable1 photo

    Riu Ventura All Inclusive

    DOUBLE PARTIAL OCEAN VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PARTIAL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PO-1

    Room amenities

    • Housekeeping
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Toiletries
    • Fan
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEW • 1 Bedroom • 50 m²SUI.VM
    SUITE SEA VIEWPhoto unavailable1 photo

    Riu Ventura All Inclusive

    SUITE SEA VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Room amenities

    • Wi-fi
    • Toiletries
    • Fan
    • Satellite TV
    • Bathroom
    • Shower
    • Housekeeping
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH PRIVATE POOLDOUBLE • WITH PRIVATE POOL • 1 Bedroom • 39 m²DBL.PP
    DOUBLE WITH PRIVATE POOLPhoto unavailable1 photo

    Riu Ventura All Inclusive

    DOUBLE WITH PRIVATE POOL

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PP

    Room amenities

    • Bathrobes
    • Satellite TV
    • Housekeeping
    • Private Pool
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wi-fi
    • Toiletries
    • Fan

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEWDOUBLE • OCEAN VIEW • 1 Bedroom • 36 m²DBL.OV
    DOUBLE OCEAN VIEWPhoto unavailable1 photo

    Riu Ventura All Inclusive

    DOUBLE OCEAN VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV

    Room amenities

    • Housekeeping
    • Satellite TV
    • Fan
    • Toiletries
    • Wi-fi
    • Balcony
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARTIAL OCEAN VIEWDOUBLE • PARTIAL OCEAN VIEWDBL.PO

    Photos are not available for this room type.

    Riu Ventura All Inclusive

    DOUBLE PARTIAL OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARTIAL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMS • 2 Bedrooms • 70 m²FAM.B2
    FAMILY ROOM TWO BEDROOMSPhoto unavailable1 photo

    Riu Ventura All Inclusive

    FAMILY ROOM TWO BEDROOMS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 3–6 • Adults: max. 6 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Room amenities

    • TV
    • Minibar
    • Wi-fi
    • Toiletries
    • Tea and coffee making facilities
    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • Individually adjustable air conditioning
    • Safe
    • Fan
    • Satellite TV
    • Housekeeping
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Riu Ventura All Inclusive

8.8
Excellent
1,234 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
10.0 /10
Condition
9.4 /10
Amenities
8.8 /10
100 reviews shown
4/10
Poor
05 Aug 2026
Huda Nabil
Pools way too small and dirty/foggy. No waiter service by the pool you have to walk to bar. Hated that they didn’t give bottles of water by the pool they had a self service tank at the bar for water not to mention the cups were not washed properly there was rim salt and tajin on “washed cups”. The food was terrible and some of the employees were touching the buffet items with their bare hands example is at the omelette station they were picking mushrooms with their bare hand! The wait for the restaurants were a hour+ just to eat the same food they had in the buffet! I will miss Alexjandro our morning waiter for breakfast at the buffet he was amazing. the entertainment was great and the rooms are updated. That said I won’t be going back there.
10/10
Exceptional
05 Aug 2026
Juana
Hotel nuevo,,,,personal de primera,,,volveré todo excelente
8/10
Excellent
05 Aug 2026
Esther
Great place and location. The staff was very friendly and helpful. The food was ok can be better.
8/10
Excellent
05 Aug 2026
Mercedes
..
8/10
Excellent
04 Aug 2026
Narjiss
Stayed in the Riu ventura for one week with family (kids and a 10month baby) hotel is clean, new, well maintened, staff are helpful, we got the family size room, spacious one with 3 queens beds and with a sapereate restroom, but the view was only partial view. Food in the buffet is good, way better than restaurants. Good entertainement at the pool for adults and kids, also a clean gym available and shows every night.
Overall the vacation was good. And the best thing is that you have access to Riu caribe which is 20 min taxi and you can spend the day there with same all inclusive access.
10/10
Exceptional
04 Aug 2026
Yan
Very nice fancy hotel, the staffs are very friendly, the food is nice, only thing I don’t like it the clean room service is not effective, stay for 2 days, my room didn’t get clean it up.
2/10
Poor
03 Aug 2026
Neera
Housekeeping not always clean the room and bad experience with kids while checking and check out. Checking was not good with old parent and kids everyone need to be in the line for everything.
10/10
Exceptional
03 Aug 2026
Kristie
Beautiful resort, staff was amazing, & food was great!! We will definitely be returning.
10/10
Exceptional
02 Aug 2026
ADELA
.
10/10
Exceptional
02 Aug 2026
Maria isabel
Me encanto este hotel muy limpio , el personal encantador y la comida excellent. Le doy 5 Estrella
6/10
Pleasant
02 Aug 2026
Ryan
The food was terrible. The rooftop pool was the best amenity. Swim up bar was impossible to find room. Besides that, it was a decent resort. Staff friendly for the most part.
10/10
Exceptional
02 Aug 2026
Almir
The property was immaculate, well maintained and very clean. Staff was excellent and very attentive. 5 star staff service.
The beach did have some small pieces of trash, which was unsightly. Debris in the sand also were an issue as you walk in the sand.
10/10
Exceptional
01 Aug 2026
marjorie
I loved my stay. Everyone was so nice starting from the front desk, bartenders, housekeepers, waiters, they all made our stay so wonderful. They need atleast one nightlife activity. Going to Riu caribe at night or the constant Super Latino show was boring. If they had one night dancing party by the pool, that would be wonderful! Other than that , it was a great trip
10/10
Exceptional
01 Aug 2026
Gabriela Yvette
Nice hotel
10/10
Exceptional
01 Aug 2026
Temitope Muqudeem
Wonderful
10/10
Exceptional
31 Jul 2026
Justin
Real nice Clark!
8/10
Excellent
30 Jul 2026
Jennifer
.
10/10
Exceptional
30 Jul 2026
yeraldine
Excelente
10/10
Exceptional
30 Jul 2026
Laquia
Beautiful oceanview rooms
10/10
Exceptional
29 Jul 2026
Bernadette
Everything was amazing. My only complaint was not given a room til exactly 3p on the dot despite having arrived at 11am with a child. I know check in says 3 but i travel A LOT and this is the first time that has ever happened. Shout out to Noemi and Ernesto for keeping our glasses full at the lobby bar and Alexander in the main dining for being so efficient, polite, and attentive to our every dining need. We had a wonderful time there. I also loved Riuland and the Calu kiddie entertainment. Will definitely be back
4/10
Poor
29 Jul 2026
Laura Silvia
Every room has a pool on the terrace, which is a nice touch, except I was concerned that the sliding doors leading to the terrace do not lock. Guests can easily move from one pool to another. I found a cigarrete but on my side one night.....
Food is so industrial, no real flavor. Very disappointed
8/10
Excellent
29 Jul 2026
winnie
The hotel was clean and staff very friendly.
The food was just ok. Restaurants offered not much selection. Overall, would recommend to friends
10/10
Exceptional
28 Jul 2026
Silvia
Solo el formulario de traslado se complica x que ni deja llenarlo y no da más opción y no contestan cuando les preguntan
10/10
Exceptional
28 Jul 2026
Carmen
Muy agradable estancia!!!! ☺️
10/10
Exceptional
27 Jul 2026
Juana Maria Cabrieles
Lo uníco que falló fue el traslado aunque se les llamó no me lo hicieron válido del aeropuerto o al hotel y tuve que pagar sevivo de tic ya se regresó si me dieron el servicio.en cuanto al hotel todo exelente
2/10
Poor
27 Jul 2026
Daisy
We stayed 5 days at this hotel and the experience was disappointing from the very first moment. When we arrived at the room, we found dirty sheets with blood stains, and we weren’t given shampoo for two days.

The poor organization extends throughout the hotel. Getting food is a constant problem: restaurants have huge waiting lines, and the one restaurant that requires reservations simply never has availability. We also went to the weekly “RIU Party” activity they organize, and were taken in a dirty bus on an almost two-hour trip; on the way back someone got sick, and the smell became unbearable for the rest of the ride.
And when you look for help, you can’t find any: at the front desk, the person who introduced herself as the manager was arrogant and didn’t resolve anything. Security staff aren’t any better, they treat guests very poorly.

For the price you pay, there are much better options out there. Avoid this hotel at all costs
8/10
Excellent
26 Jul 2026
Victor Bustos
Was good hotel
Beach was good not to much sargassum
Overall good time
Food ok no great but good
10/10
Exceptional
26 Jul 2026
marleen
it was wonderful trip
10/10
Exceptional
26 Jul 2026
Brooke
We had a fantastic trip!! The facility was clean, the staff was always helpful and kind, and there were endless options for food and drinks. Will definitely be going back!!
10/10
Exceptional
26 Jul 2026
Eleazar
I liked the rooms and the staff. Beach view was fantastic. However the pools closed very early that i could not enjoy. Food was great. Certain days felt repetitive. Other than that I would not mind staying at the resort again.
4/10
Poor
25 Jul 2026
sevdalija
People please don’t go there. It’s terrible. Don’t waste your money there. It’s not worth it. Everything looks so cheap food and drinks. It’s terrible. I’ve been there for five days and I will never go back there.
10/10
Exceptional
25 Jul 2026
Arianna
Super nice
10/10
Exceptional
25 Jul 2026
Manhal
Everything was great
10/10
Exceptional
25 Jul 2026
Edwin R
Our check in was delayed by a little over an hour. Other than that, the entire experience was excellent. The staff was super friendly and helpful. We expected to be let down due to the large amount of seaweed, but the staff always had activities planned to keep us busy and the 6 pools were great for entertaining us, our pre-teen and teenagers as well.

We would definitely stay here again. The resort is also far enough away from the craziness of the other resorts that cater more to the party crowd and therefore, Riu Ventura is very family friendly.
10/10
Exceptional
25 Jul 2026
Sandra
Great service, lots of options
2/10
Poor
25 Jul 2026
Shabana
Really bad
10/10
Exceptional
24 Jul 2026
Jessica Joeleen
Go to the buffet. Best food option . Everything else was amazing !
8/10
Excellent
24 Jul 2026
Carlos
Staff was good, just checking was terrible specially Karime she has no business being in costumer’s service, she never even looks at you always dismissed no information about the restaurants or anything , not helpful at all, she doesn’t care about her job
4/10
Poor
23 Jul 2026
YULIYANA
No activities. Food was bad.
10/10
Exceptional
23 Jul 2026
Oluwatobi
I love everything but improvement is welcome
10/10
Exceptional
22 Jul 2026
Jesus
New hotel other than the meat restaurant, food was excellent.
Friends
10/10
Exceptional
21 Jul 2026
Tatiana Desdin
Viaje por el cumpleaños de mi mama la cual la paso super tuvieron un súper detalle con ella,una decoración hermosa a nuestro regreso a la habitación. Personal comida show todo estuvo 💯 sin duda volveré 🛫✈️🛬🙏🥰
Family
10/10
Exceptional
21 Jul 2026
tieba
Amazing for a family vacation 🌊☀️🏝️
Family_with_children
10/10
Exceptional
20 Jul 2026
Leonard
All was great
Self
10/10
Exceptional
20 Jul 2026
Rocio Magali Chavez
la play
10/10
Exceptional
20 Jul 2026
Steven
I had such a wonderful experience here and I would highly reccommend it to anyone
Self
10/10
Exceptional
20 Jul 2026
Ruth
Amazing
10/10
Exceptional
19 Jul 2026
Hoa
Services
Family_with_children
6/10
Pleasant
17 Jul 2026
Shaniqua F
The food will be a problem. They do not respond to vomit in the pool immediately. They get to it if you complain or the next morning. The beach is covered with seaweed and of you’re allergic you can suffer really badly from them. Traveling with Expedia will be better if my tour director showed a since of car and ac
10/10
Exceptional
17 Jul 2026
Melba
Everything was wonderful, really good food, attention, modern building, excellent pools, beaches we were very happy in the hotel had a happy days Thank you Riu Family
Partner
10/10
Exceptional
17 Jul 2026
Wanda
Celebrated my birthday, the staff was awesome, hotel was clean at all times, everything was perfect!
Friends
8/10
Excellent
16 Jul 2026
Treica
Clean resort friendly staff
Family_with_children
10/10
Exceptional
16 Jul 2026
Abdul
.
Friends
10/10
Exceptional
16 Jul 2026
Celica
I love the place
Friends
10/10
Exceptional
15 Jul 2026
Vladimir
Clean
Family_with_children
10/10
Exceptional
15 Jul 2026
Maria
Clean , great staff , clean pool
Family_with_children
10/10
Exceptional
15 Jul 2026
Brooke
Everything was amazing. Staff was very helpful, rooms were very clean and there were so many things to do.
Friends
8/10
Excellent
15 Jul 2026
Edith
Prime location to downtown
Family
10/10
Exceptional
15 Jul 2026
Dany
Excelente realmente todo estaba súper bien los empleados súper atentos , la instalaciónes en muy buenas condiciones, lo único que recomendaría sería que pusieran un club para ir por las noches pero lo de más todo bien
Friends
6/10
Pleasant
15 Jul 2026
Typhanie
The food was not good at all and needed more of a variety same things for a 4 day trip was overwhelming. People weren’t friendly or helpful the resort overall was clean for the most part. Love the beach wasn't filled with too much seaweed they were on beach cleaning it in the morning. A lot of vendors and people tried getting over and taxing for everything.
Friends
10/10
Exceptional
15 Jul 2026
Rosa L
Very clean and delicious food.
Family_with_children
10/10
Exceptional
15 Jul 2026
Lindsey Nicole St.
I would definitely stay here again, the location is amazing and the proximity to the beach is perfection.
Partner
10/10
Exceptional
14 Jul 2026
Jody
Room was clean and AC was top notch in my room but too bad it smelled so bad like sewer. The smell was everywhere, even the bedsheets and pillows. The other 4 families I was traveling with had less of a smell in their rooms but AC was not as good as mine. Something else I noticed is that the property was slippery especially by the pool area. I saw a few people including myself either slipped or almost slipped. I still really like the hotel and would stay again. The employees were EXCELLENT and quick to help. They didn't look like they minded at all. I read about this going there and it’s true… the employees were great!
Family_with_children
10/10
Exceptional
14 Jul 2026
Maria
Everything was amazing, loved the hotel the beach view the staff are so polite, and all the amenities in all inclusive, I never been I a place like this.

The only thing was the transportation so bad compaction, they are not helpful, one day before the trip I call to confirm all the information and reservations, and the characteristics is not clear I never found the person, the person was complete different and to return I did the same thing I call to customer services to confirm my pick schedule and they give wrong schedule and later that didn’t help me I had to get a taxi by myself and pay.

This need to be more organized and clear I this they need to have a better transportation company.
Family_with_children
6/10
Pleasant
14 Jul 2026
Diana
The overall experience was great . I had an issue with transportation. I chose his location because of your booking of the room said transportation was included. I waited for the code so I can go ahead and take part of the transportation from the airport to the hotel, and then back from the hotel to the airport . Never received the code to book the shuttle, I called Expedia. They called the hotel when I was told that they do not offer a shuttle which that means it was false advertisement. Very dissatisfied of having to pay an extra $170 for a taxi. when I got to the hotel and expressed my concerns, it was just burst off.
Self
10/10
Exceptional
13 Jul 2026
Nicholas
Services and hotel maintenance were impeccable. The Kulinnaire restaurant was definitely the best of the 5 (dinner only).
Family_with_children
2/10
Poor
13 Jul 2026
YEOYEON
No amenities, no room service, dirty utensils at the restaurant, bad communications, there are too many uncomfortable things. I can’t believe this hotel is 4 stars. It was very disappointing. Plus, I already paid fee including tax but they request tax again. Also, the room I booked including mini bar but they were like there’s no mini bar but they’ll put more beer. And they recommended me to pay tips. For the dirty utensil, there’s asian restaurant called Haori. They gave me used spoon and the table was not clean. So I asked new spoon and clean the table. There action was terrible. They swipe leftover on the table toward me. It was the worst, terrible experience. Staying in this hotel is waisting my time and money. I hope this hotel take this feedback and get improvement.
Friends
10/10
Exceptional
12 Jul 2026
Kawana
We were on family vacation - 11 of us!! The rooms were spacious, 3 beds and a pull out. Clean and comfortable.. Amenties were great, activities for the kids, buffet and restaurants were great.. I didn't like you had to reserve the Steak House!! Hard to get a reservation!!
Anyhow !! It was worth the money!!!
Family_with_children
10/10
Exceptional
12 Jul 2026
Lana
We had a very enjoyable stay overall. The hotel was clean and well maintained, and the staff were always friendly, welcoming, and helpful.
A special thank you to the kids’ entertainment team. They were amazing with the children—very kind, energetic, and genuinely caring. They made our kids feel welcome and helped make our vacation even more enjoyable.
The drinks were very good, and the beach had beautiful soft sand. There was some seaweed along the shore, but not enough to significantly affect our experience.
The only area that could be improved is the food. The only restaurant that truly felt like a high-quality dining experience was Kulinarium. The dishes there were delicious, beautifully presented, and noticeably better than the rest.
Overall, we had a great vacation thanks to the excellent staff, clean facilities, and wonderful atmosphere. With improvements to the food, this hotel would be outstanding.
Family_with_children
8/10
Excellent
12 Jul 2026
Frederick
Stayed with family enjoyed our trip. Food was good but could have been better options
Family_with_children
8/10
Excellent
12 Jul 2026
Sunny
Property was clean and well maintain. Food was mediocre
Family_with_children
10/10
Exceptional
12 Jul 2026
Natalie
Overall great experience at this hotel!! Friendly staff and extremely clean!
Family_with_children
10/10
Exceptional
12 Jul 2026
Claudia
Perfect for families. We enjoyed the restaurants, food, and pools, and the staff was always welcoming and helpful.
Family_with_children
10/10
Exceptional
11 Jul 2026
Maria Teresa
Excellent staff installations clean and organized
We love the hotel vibe amazing food and drinks
Everything to make our vacation one of the most enjoyable experience
Partner
10/10
Exceptional
10 Jul 2026
Dina
My stay at Riu in Mexico was absolutely amazing! From the moment I arrived, I was surrounded by comfort, beauty, and relaxation.

The staff were incredibly kind, friendly, and professional, always making sure every guest felt welcome. The housekeeping team did an outstanding job keeping everything spotless and well-maintained.

The bars, buffet, restaurants, and nightly entertainment were all exceptional. Every detail exceeded my expectations.

I spent five unforgettable days here, and I was truly amazed by the beauty of this resort. It was one of the best vacation experiences I’ve ever had. I highly recommend this hotel to anyone looking for a perfect getaway. I can’t wait to come back
Family_with_children
10/10
Exceptional
10 Jul 2026
Norman Rey
Amazing stay! We will definitely come back in the near future.
Partner
4/10
Poor
09 Jul 2026
Melanie
Had an okay experience next time will I go back nope food was okay. In the adult pool/bar area there was a girl name Perla super rude made a face and would do ugly hand movements.
Family_with_children
2/10
Poor
09 Jul 2026
Sirenia
Staff is rude we had no air conditioning from 4:45 pm until about 1 am when asked for price adjustment was told there was none made our stay very inconvenient, definitely the worst all inclusive we have ever stayed at! And we have tried RIU resorts in the past this is the worst.
Family_with_children
8/10
Excellent
09 Jul 2026
Jonetta
This resort was great for my family of 5 (husband & 3 teenage boys). There was always something to do. Two things I didn't like. Was not able to get reservations for the steak restaurant. I didn't know I should have made reservations in advance, prior to arrival. Was there for 4 nights & wasn't able to get one. The 2nd was the seaweed on beach. It was out of control!. Otherwise, it was a good stay.
Family_with_children
10/10
Exceptional
09 Jul 2026
A. Elizabeth
The entertainment was very exciting. Staff was very helpful.

I think that, as the toilet is separated from the bath area, there should be a sink with the toilet. Because if the toilet is used while someone is taking a shower you have to wait to wash your hands. That was my only problem.
Family
10/10
Exceptional
09 Jul 2026
Emily
The staff was amazing! From the breakfast team to the bartenders to the welcome staff. Everyone was friendly and made us feel welcome throughout our stay. Our room was always spotless, and housekeeping surprised us each day with adorable towel animals and other thoughtful touches, which we really appreciated. We also had a beautiful view from our room that made our stay even more enjoyable.
Family
10/10
Exceptional
08 Jul 2026
Shannon
This is a new facility that was very clean. Staff was always helpful. The views were beautiful. A few reviews had mentioned that there is no elevator here, however that was not the case. There were three elevators right inside the entrance. We will definitely be back.
Partner
8/10
Excellent
08 Jul 2026
BreAnna
Need better food options
Family
10/10
Exceptional
08 Jul 2026
Douglas Myers
👍
Self
10/10
Exceptional
07 Jul 2026
Luishana
My biggest thing staying at any resort is the cleanliness of the rooms and the housekeeping Riu Ventura was top notch. Very impressed and pleased. The facility is still very new so this was great also.
Family_with_children
10/10
Exceptional
07 Jul 2026
Felipe Cruz
Staff were very helpful and friendly.
Partner
4/10
Poor
06 Jul 2026
Sergio
Todos los días hubo una piscina cerrada. Las piscinas son muy pequeñas imagínate la cantidad de personas si todos los dias hubo una cerrada
10/10
Exceptional
06 Jul 2026
FELIPE
Very nice staff
Family_with_children
10/10
Exceptional
06 Jul 2026
Yesica
Muy bonito si lo recomiendo.
Family_with_children
10/10
Exceptional
05 Jul 2026
Cartiana
This resort is very family oriented which made traveling with a baby a dream
Family_with_children
10/10
Exceptional
05 Jul 2026
Bradley Jay
We had a great stay at the RIU Ventura, the resort was very clean , food was great,the people working there were friendly and helpful. We went there with 15 people ,we all stayed healthy. I do wish the shows were earlier and geared more for kids. Although we were there during the World Cup so that may have changed the entertainment schedule.
Family_with_children
10/10
Exceptional
05 Jul 2026
Erika Therese
Clean rooms, great staff but very small pools in comparison to other rius I have stayed at. I wish they would have extended the pools.
Family_with_children
10/10
Exceptional
05 Jul 2026
Kassoum Alassane
Clean room
Partner
10/10
Exceptional
04 Jul 2026
Joann
Everything was great the staff was wonderful. The only thing i was a little unhappy with was the food. And the fountain drink taste like dirty water.
Family_with_children
6/10
Pleasant
03 Jul 2026
Donald
The hotel itself is amazing, the third party that you have to use for travel…. Trash, just plan on walking.
Family_with_children
6/10
Pleasant
03 Jul 2026
vicente
Good overall experience except they didn’t have room service like other hotels I visited, had to ask twice to refill my fridge after cleaning was done, Also hotel had old towels.
Family_with_children
10/10
Exceptional
03 Jul 2026
Nidio Baez
El hotel muy bueno en general mis felicitaciones para el personal que limpia las habitaciones excelente y también el personal de cheking solo mejorar en tener personal para llevar bebidas etc a la piscina lobby teatro no hay quien te sirva pero en general una linda experiencia gracia
Family_with_children
8/10
Excellent
02 Jul 2026
Amandeep
Staff was very helpful
Partner
10/10
Exceptional
02 Jul 2026
Mazin
They are very awesome, very friendly and helpful, loved that hotel, I can give more that 5 stars..
Family
10/10
Exceptional
02 Jul 2026
Evert
En general todo excelente, la limpieza la comida ,atención, el hotel en excelentes condiciones
Family_with_children

Location & surroundings

Riu Ventura All Inclusive
Blvd. Kukulcan, Km 18, Cancun, Mexico

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Riu Ventura All Inclusive

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