Huda Nabil
Pools way too small and dirty/foggy. No waiter service by the pool you have to walk to bar. Hated that they didn’t give bottles of water by the pool they had a self service tank at the bar for water not to mention the cups were not washed properly there was rim salt and tajin on “washed cups”. The food was terrible and some of the employees were touching the buffet items with their bare hands example is at the omelette station they were picking mushrooms with their bare hand! The wait for the restaurants were a hour+ just to eat the same food they had in the buffet! I will miss Alexjandro our morning waiter for breakfast at the buffet he was amazing. the entertainment was great and the rooms are updated. That said I won’t be going back there.
