VALO Hotel Helsinki

Finland , Helsinki
HELSINKI, Mannerheimintie 109
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100 reviews shown

6/10

Pleasant

18 Mar 2026

Mary

was a bit disappointed. Good WiFi. Small room. Got overcharged multiple times by the staff at the bar. Ordered the same thing and it was charged multiple dollars higher everytime. $12 for a shot of vodka is legit robbery !

Next day. I got a drink at the bar around 1:45pm as well as two other people and was asking for another one and was told that the bar wasn’t open until 4pm. It was literally open prior to. Lmao.

Wish I would have stayed somewhere else but I got this off TikTok. I’m so stupid

I paid 20 plus for a long island ice tea that taste like juice. 17 dollars for a whisky sour that wasn’t even half way to the top. This is straight robbery. This bar robbed me. They thought I wouldn’t noticed. Everytime I would order a drink , they would add a dolllar and some change. I purposely ordered the same drink, just to see. And they charged me more everytime: please DO NOT AND IF YOU DO ORDER FROM THEM!! Check ya bank statements . I am a well travel person and all I can think about was wow, wow , wow , wow. They really are robbing people.

Room was ok. Medium temperature. Small. Livable. No issues. Sauna was ok. Didn’t attend the pool. I would personally skip this hotel or even the city.

Lastly. Hats off the chef. Every time it was delicious. The front staff were awesome. That’s why I won’t rate it low. Customer service is a must.

Self

10/10

Exceptional

12 Mar 2026

Casey

Very kind and accommodating staff, great value

10/10

Exceptional

25 Feb 2026

Anna

Warm and comfy room, good breakfast buffet, convenient transport links, efficient check in/out process.

Self

10/10

Exceptional

09 Feb 2026

Peter

Interesting property both outside and in the rooms. Location was great for us as it was on a main road from the airport to the city. Staff are really helpful and friendly. Rooms are spacious but you need to upgrade from the standard ones to cater for international passengers and their baggage.
Best of all was the fantastic hot tub, spa and pool area. Sat outside in the snow in the hot tub-what a great memory.

2/10

Poor

29 Jan 2026

Fernanda

My room door was open my whole entire stay. I had asked staff members if they could come and fix my door because it wouldn't lock. Luckily the valuables I had I carried with me. It’s just obscure that our room wouldn’t lock. I had two children with me and my husband. All the staff would do is apologize but it’s unfair to pay a lot of money and to be thinking in the back of your head “is someone going to go in the room and go through our stuff”

Leisure Partner

2/10

Poor

06 Jan 2026

Zhi Min

In comparison with the pictures, the rooms were very small for two people and a lot of supplies needed to be paid for such as slippers and even the sauna. Additionally, they didn’t have any toothpaste or toothbrushes.

8/10

Excellent

20 Dec 2025

Yuvraj

Smart and cosy room and yet comfy. Conveniently located between airport and the city centre.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Tammy

Beautifully styled. Great breakfast! Helpful and friendly staff.

Friends_and_family Friends

10/10

Exceptional

28 Nov 2025

Anthony

A a great modernise hotel with smart lighting in room as standard. I would definitely come and visit again and stay at this hotel also spa facilities are top tier.
Though disappointed with the gym facilities as a big gym user myself

Leisure Self

8/10

Excellent

12 Nov 2025

Gary

Nice Hotel.
Quiet when above ground floor, nice corridors.

Room was clean - but small. Disappointed that initially there was no table in the room, I had to commandeer one from the corridor.
No fridge either, but staff were happy to store some items in their fridge for me.
Lovely bed with spotless linen

Breakfast for me is just coffee and juice - although I didn't
find the coffee that appealing and there was no orange juice so I had to have an alternative.
The Breakfast area was very busy - but the staff were excellent!

Overall the staff were very good. Hotel was close to public transport stops.

Self

10/10

Exceptional

30 Oct 2025

Guy

Great service, good room and a lovely restaurant.

Business

10/10

Exceptional

28 Oct 2025

Joni

The room was very cozy, and beds comfortable. Furthermore, the spa-area - especially the heated tub outdoors - was excellent!

6/10

Pleasant

17 Oct 2025

Abigail

Gym is very small and always crowded. Sauna and swimming pool the same

Friends_and_family Friends

10/10

Exceptional

27 Sep 2025

Sari

Unique spa hotel with pleasant, cozy wooden architecture and massive co-working spaces. Very quiet, clean, pleasant room. The hotel attracts work groups, families and young party people alike.

Leisure Self

10/10

Exceptional

26 Sep 2025

Markku

Enjoying all the time

Everything was perfect

Self

10/10

Exceptional

01 Sep 2025

Nyeema

The wellness center was my reason for booking. It was very busy in the evening, but the morning was sublime! I thoroughly enjoyed the hot tub, pool, steam room and sauna. I didn't visit for business but the meeting rooms and work spaces were awesome.

Leisure Partner

6/10

Pleasant

26 Aug 2025

Hannah

Breakfast was great! Everything looks new too. The bathroom didn’t have enough space. The sink was too small.

Leisure Self

4/10

Poor

25 Aug 2025

Leonid

Brenda new hotel. Small rooms and my college dorm room was bigger. Self check in is absolutely insane takes longer and will result in reduction of staff hance less service. Restart is not open on Sunday. I would not recommend this hotel to anyone.

Business Self

10/10

Exceptional

16 Aug 2025

Eerika

Great breakfast
Quiet rooms

Business_and_leisure Self

8/10

Excellent

07 Aug 2025

Julie

Excellent breakfast! Cool facilities/buildings and nice decor. Close to bus stop. Not very walkable to eat, but easy to hop on bus going in a few different directions. Felt safe and was a good home base. Changing the thermostat did nothing and it was kind of hot a couple of nights. Room was small but everything was comfortable and the price was really fair. Overall would recommend.

Leisure Family

10/10

Exceptional

03 Aug 2025

Gary E

All the services the hotel provided were great and breakfast (included) was awesome (wide variety of food).

Leisure Family

10/10

Exceptional

01 Aug 2025

Satu-maarit

great

10/10

Exceptional

27 Jul 2025

Jacob

Quiet & clean stay. Would stay here again.

Leisure Self

8/10

Excellent

23 Jul 2025

BELKIS

N/A

Leisure Self

10/10

Exceptional

20 Jul 2025

Sherlene

Staying Valo was exceptional, the room was a bit small. Staff had great costumers service,daily house keeping. The food was excellent, I will definitely recommend this hotel and work to everyone. It's every you need I a vacation.

Leisure Self

8/10

Excellent

20 Jul 2025

Botshelo

had a fantastic stay at VALO Hotel in Helsinki. The cleanliness throughout the hotel was impeccable from the rooms to the common areas, everything felt fresh and well-maintained. The staff were incredibly helpful and welcoming, always ready to assist with a smile. One of the highlights was the rooftop absolutely stunning views over the city, especially at sunset. The rooftop sauna experience was also a real treat, offering both relaxation and a beautiful vantage point. Highly recommend VALO for a comfortable and memorable stay in Helsinki!

Leisure Self

8/10

Excellent

11 Jul 2025

Ling

Breakfast is included. Breakfast area is spacious. A good variety to choose from. Room is nice and clean. Hotel looks newer. Check in process is a bit complicated with iPad. Close to the airport but away from all activities.

Leisure Friends

10/10

Exceptional

07 Jul 2025

Zineb

The hotel was super pretty, staff were always helpful, both the check in and check out were easy. The breakfast was super good, greatly recommand the blueberry juice which I basically became obsessed with.

Leisure Partner

8/10

Excellent

01 Jul 2025

James Robert

Leisure Family

6/10

Pleasant

23 Jun 2025

Fasika

Business Friends

8/10

Excellent

20 Jun 2025

Carol

Quiet and clean.
Staff friendly
The television did not work because their was no Internet
No phones are in the room

Business_and_leisure Friends

8/10

Excellent

19 Jun 2025

Kadisha

It was warm and cozy, I loved the wellness area, the breakfast and customer service was good as well as the location of the hotel.

I did not like the size of the bathroom esp the washing sinks its too tiny.

Business_and_leisure

6/10

Pleasant

17 Jun 2025

Anderson

The reception were helpful and pleasant. Staff kept the reception area clean and presentable.
Cleanliness of the room was mediocre as I found multiple hairs from the previous clients around the bathroom and floor. Also, found a small dead mosquito or fly on the blanket. Floor of the room was not in best shape, as stains can be found.
Soap dispensers were not refilled, even though I removed and opened them from the shelf/bracket.
Overall, I give it 3 stars.

Business Self

10/10

Exceptional

17 Jun 2025

Anne

The room was efficient yet comfortable. But what put it over the top for me was the breakfast buffet. And although not centrally located, it was easy and efficient to get anywhere by public transportation.

Business Partner

10/10

Exceptional

15 Jun 2025

Shauna

Wonderful 8 night stay- clean, welcoming with attentive staff, excellent restaurant though limited menu choices,
Many enjoyable hours spent at the rooftop spa.

Business_and_leisure Partner

10/10

Exceptional

29 May 2025

VICTOR

None

Leisure Self

8/10

Excellent

18 May 2025

bharanikumar

Good transport link. Rooms are compact with small restroom but clean and modern

10/10

Exceptional

23 Feb 2025

E H

Valo to enjoy Helsinki

Love Finland and Helsinki

Business

10/10

Exceptional

22 Feb 2025

Anne

Very modern and nice hotel, welcomed our dog wonderfully as well. Good breakfast!

Leisure Pet

10/10

Exceptional

17 Feb 2025

Ilya

Amazing

Leisure Friends

8/10

Excellent

28 Jan 2025

Taiki

Staff were very kind. Thank you.

Business

4/10

Poor

24 Jan 2025

Jed

Very Poor Experience

The hotel is different to other hotels with regards to its catering for large work conference type of meetings.
This meant that the restaurants was full at both Lunch and dinner. They offered to allow me to eat food in the reception area....I tried to have room service, but there was a very high charge, with the food being very pricey already. Not many food options locally to the hotel, so I had to look further afield.
I booked this hotel, over others in the area, due to the pool and spa area that looked very appealing. On check in i was told it was 25 Euros a day to use these areas though, very very disappointing. The gym was free, though, but its a very small area, with a handful of equipment that gets crowded very quickly.
Next time I return, I will not look to stay here again.

Business

10/10

Exceptional

20 Jan 2025

peeter

really great option

This was probably 20th time to stay there---girls in reception are just so fantastic and friendly. not the main reason to stay in Valo, but just to mention. great price, easy parking, great beds and pillows and it is so quiet there!

Business

10/10

Exceptional

02 Jan 2025

Michal

Great wellness

The staff at reception were very helpful and friendly. The wellness center with a sauna and jacuzzi was superb. My room was not large but comfortable.

Business

4/10

Poor

09 Dec 2024

Manuel

3 star hotel at best

From having rooms that have windowns right next to a windowed hallway (so that you cant have your curtains openned if you want any slither of privacy), charging extra for a bathrobe after you already payed for the spa area, to rusty shower parts with hadsoup for shampoo, its absurd that this place is 4 stars, the spa area is good, but not to the point of bringing this place up to 4 stars

Partner

10/10

Exceptional

30 Sep 2024

Satu

The health club/spa is worth the money because of the proper Finnish saunas and the atmosphere.

Nice breakfast with quality vegan options.

Room is compact and well thought through.

Very convenient with 15-20min drive from Helsinki-Vantaa airport.

Partner

6/10

Pleasant

03 Sep 2024

Sam

VALO was very clean and tidy, but wouldn’t recommend it for someone on vacation. The Comfort sized room was VERY small, and the bathroom was laughable. Definitely too small for three adults plus luggage. The whole place has a super hipster vibe, but unfortunately that makes the check in process a little difficult. The kiosks they have for check in/out are not
user friendly, but neither is the staff. They were a little rude. At first I thought, maybe that’s just the way Finnish people come across, but while exploring Helsinki I realized that no, that’s just how the staff at the VALO is. When my wife asked for information about a particular massage, the staff member at reception responded, “well I don’t know because I’ve never had one.” That shouldn’t matter, as the staff member should at least have a basic knowledge of what services are offered at their property.

Also, it’s a bit of a trek to any of the touristy things.

I will say, the breakfast is awesome. A little bit of something for everyone. And the yogurt bar is the best breakfast offering we’ve seen in a hotel breakfast.

Overall, wasn’t the worst place we’ve stayed, but definitely not the best.

Leisure Friends

10/10

Exceptional

02 Sep 2024

Marina

Modern design.Very comfortable rooms ,quiet .
Good breakfast

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

E H

Valo stay

Wonderful stay
Great location
Able to stay and work with ease

Business

10/10

Exceptional

31 Jul 2024

Terese

Nice breakfast, very nice feel to hotel. Only complaint would be the lack of control over room temperature which was too warm dur the day.

Leisure Family

10/10

Exceptional

29 Jul 2024

Abigail

Perfect trip

The spa was amazing to use after a day of exploring the city. So easy to get a bus 15 mins into the centre. Food was good also and rooms small but clean.

Partner

10/10

Exceptional

22 Jul 2024

Paul B

Staff was amazingly helpful. Bathroom is a bit small.

Business Self

10/10

Exceptional

15 Jul 2024

Evelyne

Nice

Leisure Family

8/10

Excellent

05 Jul 2024

Morgan

Stayed in a VIP access room, but the room had a Murphy bed. It was very small, no view, and while I had access to the wellness area they didn’t have a robe or slippers for me in the room so I had to hunt them down. Gym had very limited equipment. Breakfast was good!

Leisure Self

10/10

Exceptional

03 Jul 2024

Jean Paul

Friendly and diligent staff, great amenities.

Business Self

8/10

Excellent

30 Jun 2024

Jonathan

The sauna is awesome but the pool & wellness center are a little extra. Lobby can get quite busy but nice overall.

Leisure Self

8/10

Excellent

30 Jun 2024

Joana

Good Place to stay for holiday and work.

Valo is a really nice hotel. They had all the amenities I needed for a relaxing trip ( Bar, Gym, sauna, pool, work and lounge spaces). And the complimentary breakfast buffet at Elo was very nice. There are excellent bus and tram connections to the city and airport. As well as restaurants serving amazing food only 5 minutes by foot.

Business Self

10/10

Exceptional

29 Jun 2024

Paul

Beautiful hotel with an amazing breakfast. You should get the Helsinki card or a transit pass, as the hotel is somewhat far from the old town and harbors.

Sauna area costs extra.

Leisure Family

10/10

Exceptional

26 Jun 2024

Jane

A great hotel with a plethora of facilities (the spa was a particular highlight). Staff were very helpful and kind. The hotel itself is about 20 minutes by transport from the centre. Very comfy beds. It's very modern so some of the technology such as card activated room doors did not always work for us. However the staff were a fantastic help and sorted the problem quickly.

Leisure Partner

10/10

Exceptional

24 Jun 2024

Dmitry

Great location. Good breakfast. Wonderful sauna

Business Self

10/10

Exceptional

13 Jun 2024

Sari

I liked the hotel.

10/10

Exceptional

11 Jun 2024

David

Fabulous find-

Leisure

10/10

Exceptional

12 May 2024

Rick

Little too far from Town Center.

Leisure Self

8/10

Excellent

03 May 2024

Verified traveler

Don’t be cheap, reserve fancier room to get spakit

Nice hotel with rooftop saunas, a cold pool, and other extras. The breakfast was good, just the service has dropped over the years - only black or white coffee is free now, “specialty coffee as cappucino or latte ir extra”, but everything it delicious. Just keep in mind if you book the bigger/more expensive rooms, not smart, they come with extra set of towels and bathrobes for the spa.

10/10

Exceptional

21 Apr 2024

Quan

Nice wellness facilities. Easy commutation between the hotel and downtown (30mins incl. waiting time).

8/10

Excellent

07 Apr 2024

Alexandros

Very friendly and helpful staff.

Gym very small without many equipment and amenities.

Breakfast moderate.
The hotel have its own parking beneath building but it chose to charge by day that means additional 25 € in your stay.

I can consider project “ work “ as a failed one. I not even close to where the actual competition lying.

Self

10/10

Exceptional

17 Mar 2024

Promise

It was a nice short stay. Room is good size, bathroom is small but good bought. Overall a good stay!

Business_and_leisure Partner

10/10

Exceptional

02 Feb 2024

Ila

Had a great time, amazing service!

Leisure Partner

8/10

Excellent

30 Dec 2023

Heidi

Will come again

Room was nice and clear, service was good. Bed was bit squeeky and toilet was too small. Otherwise our stay was excellent.

Partner

10/10

Exceptional

23 Nov 2023

Koon

Very good.

Leisure Family

10/10

Exceptional

12 Nov 2023

Roxanne

I found the self check-in quite convenient. The room was very small, which is good to know in case someone is claustrophobic. I thought that the price of the room included the rooftop sauna and hot tub but it did not. There was an added expense of $20 (euro) per guest for visiting the Wellness area. I booked through Expedia and the room description described including access. The ladies restroom in the Wellness area was very unclean but everywhere else that we visited including the room was clean.

Leisure Partner

10/10

Exceptional

06 Nov 2023

Verified traveler

Room was nice, great to have a big tv with chromecast. Breakfast was pretty good and the spa was awesome.

Friends_and_family Friends

8/10

Excellent

19 Oct 2023

Lukas

Ich hatte einen sehr schönen 4-Tages-Aufenthalt im Oktober 23 im Valo Hotel.

Sehr Positiv:
- Ich wurde von der Mitarbeiterin (Katri) am Check-In Schalter bestens beraten und konnte ihr einige Fragen zu Aktivitäten und Orten in der Stadt stellen, welche mir alle ausführlich und in gutem Englisch beantwortet wurden. Ich habe mich direkt Willkommen und gut aufgehoben gefühlt.

Positiv:
- Ich habe mein Gepäck vor dem Check-In schon im Hotel abgeben können, sodass ich die Zeit bis dahin verbringen konnte ohne alles mit mir mitschleppen zu müssen.

- Sehr schöner Wellnessbereich mit Blick auf die Stadt.

- modern eingerichtetes Zimmer mit sehr gutem Fernseher, gut durchdachter Lichtsteuerung, genügend Steckdosen und hochwertiger Matratze.

Negativ:
- Bei Ankunft im Zimmer habe ich im Bad und im Zimmer vereinzelt Haare auf dem Boden vorgefunden, habe mich an die Reinigungsfachkraft gewandt und sie hat sich dann anschließend direkt darum gekümmert.

- Der Frühstücksbereich ist deutlich zu klein und man muss Glück haben direkt einen freien Sitzplatz zu finden.

Fazit: Alles in allem ein sehr schöner Aufenthalt in einem für mich guten bis sehr guten Hotel.

Würde 4,5/5 Sternen geben.

Leisure Self

6/10

Pleasant

07 Oct 2023

Daniel

The rooms were really small but functional

6/10

Pleasant

12 Sep 2023

Gina

Disappointed

Room was so small there was no wardrobe or mini fridge

Partner

8/10

Excellent

07 Sep 2023

Camille

Good stay

Nice bright hotel with plenty of facilities, communisl spaces etc. We stayed in a smart double room, the room was clean and comfortable if a litte small for 2 people...you cant walk around the bed so one person has to clamber accross the bed, we also had to afk for a second pillow a few times. The ensuite shower room was good. Overall the room was just what we needed for a few night's, i think if we had stayed longer a bigger room would have been needed. Breakfast was nice, the hotel was easily accessible from the centre of town. I would stay in this hotel again if we are ever back in helsiki.

Partner

8/10

Excellent

13 Aug 2023

Matthew

You have to pay to use the spa area.

Leisure Friends

6/10

Pleasant

11 Aug 2023

Daniel

I was woken up by a knock on my door at 9am by the cleaners. As I was trying to put some clothes on, The door suddenly opened.. I only speak english and french but I was unable to communicate with the person.This was a strange morning and I am not sure how the cleaner didn't know the room was occupied. I hope this doesn’t happen ever again to anyone. When i pay to stay somewhere, there is a minimum expectation of privacy. Especially in the morning!

Business_and_leisure

8/10

Excellent

09 Aug 2023

Verified traveler

Hotel is nice and service is pleasant, but rooms need more thorough cleaning. When we arrived in the room, there were handprints on the surfaces and the windowsill was dusty. In first night air conditioner broke in the room, the window could not be opened, it was very stuffy and difficult to sleep, but when we later reported the problem, we were moved to another room, no problems, next nights were more pleasant. Overall the hotel is good and breakfast is included which is great.

Partner

10/10

Exceptional

06 Aug 2023

Claudia

Cozy room and a delicious breakfast!

Business_and_leisure Partner

10/10

Exceptional

05 Aug 2023

Michael

Valo = Light

Our Valo stay was great. The room was clean and more room putting up the small extra "Murphy" bed. All the staff members were great and helpful with all assistance we needed. The breakfast buffet was nice but we would have liked more fruit selections as watermelon was only offered most days on our week stay.
We look forward to our next Helsinki visit and will stay at Valo.

Friends_and_family Friends

10/10

Exceptional

05 Aug 2023

Anneke

Does what it says on the box- modern, efficient, reasonably priced. Good buffet breakfast. Good evening menu if you need to eat in. Bus directly into town in about 20 min. All good, and I would stay again.

8/10

Excellent

02 Aug 2023

Angela

Clean, nice bed and room. Pool, but you pay E20, and a robe and slippers is E15. The spa was too busy in the evening, no space in hot tub and sauna smelt bad with so many bodies.

Business Self

4/10

Poor

29 Jul 2023

Raul

The room was in pristine condition, but way too small to walk around, the shower was way too small as well.

Leisure Family

10/10

Exceptional

27 Jul 2023

Ilja

I spend very comfortably time in Valo.

8/10

Excellent

22 Jul 2023

Torsten

Modern style .. clean

10/10

Exceptional

20 Jul 2023

Angela

Lovely spa, and rooftop bar, great room

Business Self

10/10

Exceptional

12 Jul 2023

Anne

Bali was perfect for what we needed. We had a 16 hour layover at the end of our trip. We didn’t have the time or energy to explore all of the wonderful things Helsinki has to offer, so we took full advantage of the conveniences this hotel has to offer. We had a leisurely breakfast and relaxed in the spa. We were even able to extend our check out time for 10€ per hour to the already late checkout time of 1pm. The convenience and wellness offered for an affordable price prepared us for our long journey home.

Leisure Partner

2/10

Poor

30 Mar 2026

Eric

Boendet är OK, men att inte kunna ge ett specificerat kvitto som ett hotell som specialiserar sig på just affärsresande är otroligt märkvärdigt. Speciellt när deras e-utcheck till och med frågar efter denna möjlighet och ber mig fylla i företagsinformation och VAT uppgifter. Kan därför ej rekommendera detta boende och varnar härmed andra affärsresande.

10/10

Exceptional

28 Mar 2026

Susanna

ihan hyvä

Business

10/10

Exceptional

28 Mar 2026

Christopher

Frühstück war wirklich gut. Auch für Vegetarier eine gute Auswahl. Das Personal war durchgehend freundlich und hilfsbereit. Sportraum könnte größer ausfallen. Ist aber gut ausgestattet.

Self

10/10

Exceptional

26 Mar 2026

Simon

hyvä

8/10

Excellent

25 Mar 2026

Hanna

Muuten oikein hyvä, mutta saapuessani hotelliin illalla noin klo 20.30 ei enää ollut myytävänä voileipiä tai muuta pikkuruokaa

Self