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Bastion Hotel Rotterdam Alexander

Rotterdam · Netherlands

Hoofdweg, 40View location

7.8/10Very good839 Reviews
Cleanliness8.0/108.0
Service7.8/107.8
Comfort7.8/107.8
Condition7.8/107.8
Location7.8/107.8
Neighborhood6.6/106.6
Value8.4/108.4
Amenities7.4/107.4
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bastion Hotel Rotterdam Alexander

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area. Enjoy a satisfying meal at restaurant serving guests of Bastion Hotel Rotterdam Alexander.

Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10:30 AM for a fee. Featured amenities include a computer station, express check-in, and express check-out.

Free self parking is available onsite. Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and espresso makers. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0.

Read more about this hotelShow less

With a stay at Bastion Hotel Rotterdam Alexander in Rotterdam (Prins Alexander), you'll be within a 15-minute drive of Ahoy Rotterdam and Kralingse Bos Park. This hotel is 1.3 mi (2.1 km) from Woonmall Alexandrium and 2.5 mi (4 km) from Hooge Bergsche Golf Club.

Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and espresso makers. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available Green Globe Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 6.50 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18.25 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Dutch

Nearby attractions

Kralingse Bos Park 0.8 km / 0.5 mi
Woonmall Alexandrium 1.8 km / 1.1 mi
Arboretum Trompenburg 3.8 km / 2.4 mi
Erasmus University 3.9 km / 2.4 mi
Hooge Bergsche Golf Club 4 km / 2.5 mi
Glowgolf Capelle Den IJssel 4.4 km / 2.7 mi
Golf and Country Club Capelle aan de Ijssel 5 km / 3.1 mi
Isala Theater 5 km / 3.1 mi
Kijk-Kubus 5.2 km / 3.2 mi
Overblaak 5.2 km / 3.3 mi
Plaswijckpark 5.2 km / 3.3 mi
Rotterdam Central Library 5.4 km / 3.3 mi
Mill Network at Kinderdijk-Elshout 5.4 km / 3.4 mi
White House 5.5 km / 3.4 mi
St. Laurenskerk 5.6 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 105
  • Number of floors (main building): 7
  • Double rooms: 105
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
Show 33 more facilities & services
  • Beach
  • Golf course
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Air conditioning in Restaurant
  • TV lounge
  • Green Globe Certification
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Bastion Hotel Rotterdam Alexander

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Bastion Hotel Rotterdam Alexander

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Bastion Hotel Rotterdam Alexander

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Bastion Hotel Rotterdam Alexander

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Bastion Hotel Rotterdam Alexander

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Bastion Hotel Rotterdam Alexander

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bastion Hotel Rotterdam Alexander

7.8
Very good
839 Reviews
Cleanliness
8.0 /10
Service
7.8 /10
Comfort
7.8 /10
Condition
7.8 /10
Location
7.8 /10
Neighborhood
6.6 /10
Value
8.4 /10
Amenities
7.4 /10
100 reviews shown
2/10
Poor
16 Jul 2026
Ian
Made a genuine mistake on booking as booked twin room and used my Expedia credit. Expedia really helpful and thought it would not be a problem to change so booked second room correctly to show goodwill within 2 hours. Expedia, a colleague staying there before and me calling hotel direct could not persuade hotel to cancel second room. So ended up with 2 rooms. Would never stay there again or recommend.
Self
6/10
Pleasant
06 Mar 2026
Geoff
I stayed for 4 nights, my room was not made up or cleaned for the duration of my stay.
The room was comfortable and the shower was good.
The restaurant food was good and offered a wide selection of meals.
Self
6/10
Pleasant
04 Feb 2026
Bobby
We stayed here as my wife was having a medical procedure at a nearby clinic. The first room we were given stank of smoke and we were changed to a different room the following day. This room was fine.
I had requested an extra hour (1300) for late checkout which the staff at the desk told me would be no problem.

At 1155 I had a knock on my door and a staff member rudely told me that we needed to leave and didn't believe me when I mentioned our late checkout. I brought this up with the staff at reception and was told that there were lots of staff on and she didn't know about any late checkout.

This marred an otherwise good stay and I would definitely be less likely to recommend this hotel to anyone and I will be warning people about requesting late checkout.
Partner
8/10
Excellent
04 Dec 2025
Cathy
Clean rooms housekeeping were very helpful.
Leisure Partner
6/10
Pleasant
08 Jul 2025
Helen

Not worth the money

A very lack luster hotel. Think old outdated Travelodge & you'd be about right. Decor is tatty and the whole place could do with a makeover. The place is mainly used by construction workers who are working nearby. The roof below our room was covered in cigarette ends, a trainer and alcohol bottles so obviously it never gets cleaned.The expresso machine in the room literally had 2 pods. I had to ask for a kettle etc to make tea. No teaspoons just wooden stirrers which bent when you tried to squeeze the teabag out. The beds are awful. Very uncomfortable and slide about on the base when you move. Wouldn't stay here again.
Partner
8/10
Excellent
14 Jun 2025
Joanna
I stayed here for one night, as it was the closest hotel I could find to Kralingse Bos parkrun. Incidentally, it is a 9 minute walk to the entrance to the park, but a 25 minute walk to the start of the parkrun. 12 o'clock check out is a bonus.

The view from the window wasn't great, just various roads, but I wasn't there for the view.

The room was nice, it wouldn't pass a white glove test, but that doesn't mean it wasn't good enough. They only have a coffee machine in the rooms, but happily gave me a travel kettle when asked.

My phone was using a lot of battery and they were happy to print off my boarding pass in case it died before my evening flight. They also leant me their scales to weigh my case and bag.

You can't say fairer than that, customer service at its best.

I didn't eat there, so can't comment on the food.

The pancake house in Kralingse Bos park is a must!
Leisure Self
4/10
Poor
09 Jun 2025
Maarion
Please DO NOT EAT at this hotel. Hygiene is shocking in the restaurant. Food was over cooked and unappetising. Have nausea the next day. Dirty utensils on table. Floor was covered in hairs and food debris. Complaints about food not taken seriously.
Leisure Self
4/10
Poor
19 Apr 2025
Susan
Due to construction on the surrounding roads the hotel was not accessible by road. Even google maps could not provide an alternative route. We did finally get there but had to drive on a sidewalk/ bike path. The hotel should have contacted guests with some alternative.
Leisure Family
10/10
Exceptional
22 Mar 2025
Verified traveler
Very functional hotel but the restaurant was disappointing.
Friends_and_family Family
10/10
Exceptional
08 May 2024
Michael
Great hotel, very attentive and pleasant staff. Room was very clean and nice, beds super comfortable. Washroom was clean and well designed. Main train station is only 20min walk away.

Cons: not convenient to get to due to the construction around it. Not close to any food/restaurants, 15min walk minimum to any food/stores.
Leisure Self
6/10
Pleasant
29 Dec 2023
Deric
Rude staff this morning when we left, shower water was cold, property is dated and needs maintenance, looks better in pictures than real.
8/10
Excellent
17 Sep 2023
Christian

Très bien

Très bien , nous avons essayé un peu de tout , nourriture boissons etc,,, tout était bien
Partner
10/10
Exceptional
13 Sep 2023
Maria Angels
Parking
Leisure Family
10/10
Exceptional
07 Sep 2023
Verified traveler

Good hotel

Had a good experience, checked in early after asking. Car park can get too full so beware of that, though it is free and there is on the road car parking available down the side so you should still be okay.
Friends_and_family Friends
10/10
Exceptional
06 Sep 2023
Tsz Chun Edwin
Hotel conveniently placed at the outskirts of Rotterdam, only 10 minutes away from centre.
Quiet location with free parking, excellent staff and fantastic room quality with great view.

Highly recommended, and undoubtedly will book this hotel again upon our next visit to Rotterdam!
Leisure Family_with_children
2/10
Poor
08 Aug 2023
Saleh
No wonder 4-stars hotel evaluation is still bad even with fake evaluations as unfriendly staff and bad room service can easily take away the whole stars.
The rooms were unclean and the bids were uncomfortable.
We don’t feel safe, so we didn’t extend our stay.
The hotel is totally not recommended
Leisure Family
4/10
Poor
21 Jul 2023
mehmet fatih

Receptionists Nervous

The check-in officer was sullen and didn't make much of an explanation when asking questions, she gave me one card instead of two keys, I had to get another card afterward.
Friends_and_family Family
8/10
Excellent
22 Dec 2022
Ingrid

Nice stay

Great for a short stay. Free onsite parking. Staff was friendly and accommodating.
Partner
8/10
Excellent
25 Sep 2022
Michiel
Good, basic hotel.

Room toilet seat was loose and curtain end was drooping.

Staff friendliness varied. Cleaning and restaurant staff very friendly but lobby staff did not greet or smile.

Sound insulation to traffic noise was excellent, but there's lots of contact sounds. My room was next to the stairwell and the slamming of doors woke me up early every morning.

Also, breakfast is only until 9, so this hotel is not so much for sleeping in late.

The parking lot is fenced and gated, no concern about security. The parking garage was dirty, lots of trash on the ground.
Leisure Self
10/10
Exceptional
17 Sep 2022
Fair

AWESOME PROPERTY!

This was one of the best hotels I ever stayed in in the Netherlands! Life Marie was so informative and kind! I am so happy to have met her and I will recommend people who do not want to stay in Amsterdam to stay at this hotel!!! Also, THE BREAKFAST was delightful! I would certainly stay here again!
Friends_and_family Family
10/10
Exceptional
30 Aug 2022
LESLIE CAROLINA
Is too far the metro estation.
Leisure Partner
6/10
Pleasant
08 Aug 2022
remco
It is not an updated building. The room inside is kind of updated compared with the common areas, halls, elevator,( was broken when we stayed, so it would not go down to the ground floor) The free parking is a plus. It is a hotel just to sleep.
Leisure Family
10/10
Exceptional
19 Jun 2022
Todd

Nice place

Excellent and friendly staff. Exercise room was small but the few machines they had did work. Room was decent size. Counters had not been wiped off (coffee cup ring).
Partner
10/10
Exceptional
15 Jun 2022
Phyllis
Always impressed with the Staff at Bastion. Even though they’re short staffed the staff we dealt with were excellent and positive.

Only “flaw” I experienced with property on busy days is that the outdoor smoking area is too close to the front doors so the entry way and front desk area has the lingering smell.
Leisure
10/10
Exceptional
28 Jan 2022
Thomas
Would return!!
Business
10/10
Exceptional
02 Sep 2021
Melvyn

Overnight stay

Just access a bit awkward as there were road repairs.
Ideal for working in Den Haag.
Business
2/10
Poor
25 Jan 2020
Verified traveler
Too old hotel and like bar not same 4 star or 3 star hotel it be like motel
On bad have stain
WC sound is coming through the door
toilet seat is very old and dislodged
security is not so good
Business Family_with_children
10/10
Exceptional
23 Jan 2020
Verified traveler
The staff was fabulous and the food also excellent
Business_and_leisure Family
6/10
Pleasant
26 Sep 2019
Verified traveler
The trip was good. Room cleanliness was the only issue where I think the hotel can do better.
8/10
Excellent
15 Apr 2019
Verified traveler
Coffee machine did not work and no complimentary coffee
Friends_and_family Family
8/10
Excellent
24 Jan 2019
Joshua

Good hotel

It's a nice hotel. It's kind of out of the way, but has parking. It's currently under construction, once that ends itll be better. Also it's a pain to get in and out of because there are two doors and you have to wait for the first ro open before the second will. It's probably to conserve energy and some probably don't care, but to me, having to wait 30 seconds every time I go in and out is enough to make me want to leave.
Partner
10/10
Exceptional
22 Jan 2019
Lee

Great hotel

Very nice hotel good Parking Only thing for me was they need to telll people at breakfast that they serve omelettes as the little cooker is hidden away which we thought was a desk apart from that all good PS please get English tv working propley it was down
8/10
Excellent
17 Sep 2018
Verified traveler
Nice hotel but far from metro and station for walking 18 mins . No taxi around to call.
8/10
Excellent
21 Aug 2018
haidy

Our stay was ok. Staff was very helpful and friend

Was ok. The lobby was by the backdoor by the parking lot and a little too warm.
Partner
8/10
Excellent
13 Aug 2018
Eduard R
Renovations going on, which was not mentioned on the website at time of booking.
8/10
Excellent
30 Jul 2018
Camille

Great

Nice hotel, great clean spacious room with amazing shower facilities and comfortable bed. Very friendly and helpful staff.
10/10
Exceptional
17 Jul 2018
Verified traveler
Very nice hotel! Loved the private parking. Staff was super helpful and nice. Breakfast buffet had lots of choices! Would stay there again!
4/10
Poor
30 Jun 2018
Jackie

Pictures on their site is not all true!

I found this property on cheap tickets website, and stated that they have a decent rating. Well, those ratings must've come from young travelers or folks on super low budget. I don't find this property to be anymore than 2-3 stars rating. The staff doesn't seem to know about any rental cars, bike, or Uber. Kind of hard to find anything around this area. If you walk about 25-30 mins to the right of the property, you'll find some shopping areas, and that's the closest you'll find to anything, like clothing store, food stops, market and other local shops.
The entire hotel was under renovation, the outside needs a lot of maintenance, as it looks like a run down building in the middle of a busy intersection. The room I was in, was a bit ran down, the ceiling has a water damage, the amenities are VERY limited. The only thing that was good, was the breakfast they serve, but even that you have to pay extra, as it doesn't come with the room. The hallway on each floor looks very gloomy and the elevator hall doesn't have any lights, as it gets very dark in the evening hour.
If you have any room maintenance needs, make sure to get your complaint during their working hours, or you'll just end up with the same room or transfer yourself and your belongings to another room they provide. I've provided few pictures for you to see.
8/10
Excellent
15 Apr 2018
Barrie
To far out no public transport some hotels have a courtesy bus service to the centre
8/10
Excellent
22 Feb 2018
pras

Temperature

I was not able to adjust the room temperature on the digital screen. Seems like it was broken. So it was slightly cold in my room. I asked if I could change rooms but was told all rooms have the same function???
10/10
Exceptional
26 Jan 2018
Verified traveler

Good stay

Very decent for the price. Good stay overall.
Family
8/10
Excellent
13 Nov 2017
Reinder

Very nice staff

Nice staff, welcome drink nice too
Partner
10/10
Exceptional
27 Oct 2017
Vaughan

Very good hotel.

The ladies on reception and in the bar are very polite, happy, friendly and helpfull made you feel welcome and comfortable.
I would stay again and recommend to any one.
10/10
Exceptional
23 Oct 2017
Verified traveler
Very nice and professional staff. Location is great for seeing the local sites.
6/10
Pleasant
04 Oct 2017
Kaya

Uber is your friend

Not really suited for business travelers. Getting local transportation is about a 15 minute walk away. Shopping Center also a similar distance. Restaurant and bar very busy most evenings. Service suffered as a result. City Center stay recommended.
4/10
Poor
13 Sep 2017
Nicholas

Noisy and overall poor.

Arrived in pouring rain, couldn't see intercom to open barrier to car park due to non-existent lighting. Window in room had been left wide open, letting rain into the room. Room was therefore cold and damp, and heating was inoperative. Room on top floor was very noisy overnight due to hotel utilities (boiler, water systems?). The considerable traffic noise would be higher up the list of complaints were it not for the greater problems at this hotel. WIll not consider staying there again.
6/10
Pleasant
10 Aug 2017
Trond Anders

ok forside hotel

if you just need a place one night to sleep while traveling by car then it is ok, but the hotel is not a convenient place to stay if yiyli want to explore Rotterdam for a day or two. The breakfast was boring, the room was ok, but nothing more, the staff was nice as is to be expected.
10/10
Exceptional
22 Jun 2017
CMF

Lovely stay

My father and I stayed here for 2 nights on our way to Amsterdam to go to The Hague. Upon arrival, the lady at the front desk was very helpful and welcoming. Our room was quite roomy, had a fridge and kettle. We found the beds comfortable amd good curtains that blocked out the sun. Aircon worked well and room was quiet. As another reviewer said, there is very little around the area. The hotel is about a 20 minute easy walk to train which we then took to The Hague to avoid parking costs and issues. The bathroom was spacious and very clean. The breakfast is €14 (a bit more than usual) but there was a good selection of food to choose from and an employee will cook you fresh eggs or omelette. Was nice and enjoyable. I also used the fitness room which is downstairs with clean and working equipment. Would recommend this hotel for price and convenience.
Family
8/10
Excellent
31 May 2017
Marce
Te hotel was really good for a short trip we made.
2/10
Poor
30 May 2017
Verified traveler

Don't even think about it

The hotel is very dirty. Staff are awful with a horrible attitude. Towels and linens are disgusting and not clean. The whole stay was awful.
Family
8/10
Excellent
15 May 2017
good and nice

Nice hotel near to where we wanted to be

Nice and roomy coming from Germany after a week over there.
8/10
Excellent
27 Mar 2017
Verified traveler
Overall is very nice, but the hotel is quite far from the train station.
8/10
Excellent
23 Feb 2017
paul

Good hotel

I travel for a job and this hotel was right location right price plenty of parking so overall just what I asked for. Room was clean and large restaurant was good and prices were very reasonable
4/10
Poor
11 Feb 2017
Verified traveler
No need to stay. Nothing available as to be the most economical hotel
6/10
Pleasant
30 Jan 2017
Cameron

cheerful area! lovely quality hotel!

lovely hotel. lovely area in rotterdam. about 10-15 minute walk to central, the train station, and the alexander shopping centre. which has everything for a spot of shopping.

we made last minute plans to stay here, booked over the phone, arrived and waited to check in at 3pm.
that was all fine, told basic details about service - breakfast, restaurant and bar open till late.

perfect. went to bed straight after check in, after 12 hours of driving through europe,
decided to pop down to the bar for a drink after being told it was open till 11pm.
we went down around 8pm to a very empty bar, with no staff, a lady served us as we asked if were able to get a drink, she said the bar was closed but she would serve us.

this was quite a shame, as it made us feel slightly awkward. anyhow we took the drinks to our room,
so minus no bar permanent bar staff?
all good!
Partner
6/10
Pleasant
24 Dec 2016
Mike

Convenient for local Elysium sauna

Hotel was okay. Good location for visiting Elysium spa.
Breakfast was average and finishes before 9am
10/10
Exceptional
30 Nov 2016
MISS L L

elegant and clean hotel

elegant looking hotel with great food would recommend
Partner
10/10
Exceptional
28 Nov 2016
Ian

Excellent Value good quality -

I have used the Bastion Group before so knew what i would find. The Rotterdam site was easy to find, Comfortable has good WIFI, Polite and professional staff. The restaurant serves good well prepared meals. The hotel is good for Business travellers and those looking to stay a few days.Very good hotel I will happily use again.
6/10
Pleasant
31 Oct 2016
Stephen

Inconsistent Service

This hotel was generally good on Day 1 and Day 3. Service at breakfast on the second day was somewhere between poor and non-existent. We arrived half an hour before the end of breakfast. We were not greeted, even though there were staff present. No tables were laid, other tables had not been cleared.
Partner
10/10
Exceptional
28 Oct 2016
Joe

Nice place to stay good facilities & free parking

I had a pleasant stay with them and would be more than happy to stay at the Bastion again I found them very helpful and polite to everyone I saw no problems during my stay
Family
6/10
Pleasant
25 Oct 2016
Verified traveler

Reasonable quality

It's in reasonable quality, wifi is good.
Partner
10/10
Exceptional
19 Oct 2016
Irena
I came with my mother to visit my nephew
Family
8/10
Excellent
10 Oct 2016
Ching-Chieh

Convenient and good value

It is near train station, metro, and free parking, very convenient.
6/10
Pleasant
10 Oct 2016
Ciara

Very clean hotel and helpful staff

Great stay, receptionist was very accommodating to us, food was lovely, didn't have breakfast.
Room was perfect. Clean and plenty of space.
Only down side is location. A long 20 minute walk to the tram/train. Very long if you have alot of luggage.
Wouldn't walk around too late at night
Family
6/10
Pleasant
08 Oct 2016
chris

Good for price

Rooms are a good size. Clean and well maintained . Free wifi. Staff are friendly and helpful.
4/10
Poor
11 Sep 2016
BPOST
Unfriendly staff. Hotel far away from the closest stop of tram/bus.
Partner
8/10
Excellent
01 Aug 2016
Verified traveler
A very tidy and relaxing hotel. Good for the price!
Partner
10/10
Exceptional
01 Jul 2016
Yizhaq

a very nice place

i have been in this hotel only 1 day but enjoied very much .
Partner
6/10
Pleasant
25 Jun 2016
Verified traveler

Great, simple, hotel in the Alexander area

This hotel, has a bar, a smoking lounge, a breakfast/restaurant area and rooms. Its really that simple. Its modern, the beds are \"OK\", but there are some amenities, small things, in the bathroom that are missing.

My biggest peeve at this hotel, was that breakfast was done and over by 08h45, and the staff were already cleaning the floors. Surely 10h00 would be a better, more appropriate time to close breakfast?

Besides that, the staff were helpful and friendly.

I would stay again!
8/10
Excellent
30 Mar 2016
Laura

Nice hotel

Very pleasant staff
Nice hotel
Too far from the centre or metro
10/10
Exceptional
14 Mar 2016
Ben

\nbest hotel

excellent location, staff is polite and very helpful, when we asked for their assistance, they were available within minutes....hotel is very clean,and has friendly personell, a good place to stay.highly recommended.
8/10
Excellent
18 Dec 2015
Michael

Reliable and Comfortable Hotel

Not a central location but otherwise an easily accessible hotel with good amenities and notably helpful staff. The breakfast was basic and could have done with more fruit. Nonetheless, it was not enough to detract from a positive recommendation.
8/10
Excellent
30 Nov 2015
guido m.

good for business

clean room, incluiding fridge, gymm available, good location, breakfast kind of expensive (14 euro)
4/10
Poor
25 Nov 2015
Verified traveler

Not good as other bastion hotels

Funny city tour tax. You don't know it before you arrive. Room is not warm enough even full warm pipe up. Room and bed is wet. Shower not warm too.
Wifi is horrible slow and sometimes lost connection.
8/10
Excellent
01 Oct 2015
trotters

Nice Hotel

The hotel met my expectations apart from the location. You have to have transport or decide to walk to get to the train station because it's about a mile and a half away. If you decide to go shopping be prepared to travel further than the train station.
The hotel is clean but I did find some hair in the towels and on the floor. The staff are friendly and helpful but we'll worth the money. I would definitely go back.
8/10
Excellent
12 Sep 2015
Vorobyaninv

The Pearl of the Occident

We arrived at the Bastian after a miserable stay at one of Rotterdam's less salubrious establishments. The journey from the city centre is long and expensive but well worth it. The receptionist effortlessly switched between melodious Dutch and mellifluous English. After the highly efficient check in procedure we were ushered into our most commodious chambers. The spacious room and the formidable tea and coffe facilities left us in awe, After our grim experience in the city centre. Dazed, we exchanged saccharine compliments before we dozed off into sleep. We enjoyed the hospitality on offer so much that we extended our stay for a further week, which we shall treasure for a long time to come.
10/10
Exceptional
10 Sep 2015
Robert

A nice place to stay, breakfast is expensive

This was the second of three Bastion hotels I stayed in while in Holland. The rooms were all clean and had comfortable beds. The one drawback, the price of breakfast was $14. There is a fast food place nearby to get breakfast for about $5.
Family
6/10
Pleasant
25 Aug 2015
Horatiu

Decent hotel

The cleanliness of this hotel is definitely below Bastion's standards...
The internet connection was very good, but we only stayed during the weekend, so there were not too many people using it.
Quiet location, although very close to the motorway.
Breakfast was decent.
Partner
8/10
Excellent
17 Jul 2015
keith floyd

Perfect for a one night stay

good value for money only complaint is the waterpressure in the sink. Clean, tidy,coffee and tea amendities and almost full time equiped by two front desk employees. To get to the room you have to pass a intermediate door which is also secured by roomkey. So all in all you don't get the idea strangers will be hanging around.
Partner
2/10
Poor
29 Jun 2015
Verified traveler

Bad check in experience with Werner

Should have know an Expedia booking won't work after 11am
Wasted 45 mins with him!
8/10
Excellent
25 Jun 2015
Albert

great hotel for value

great hotel for value. also parking space great and free so what do you need more? ok rooms are not that big but when on business you 'see' yr room only when you are sleeping
8/10
Excellent
24 Mar 2015
Akash

A good hotel - close to highway.

A good business hotel, very close to highway. stayed here for 14 nights without any problem. staff was good.
8/10
Excellent
22 Nov 2014
Verified traveler

Nice hotel, close to shops supermarkets motorway

Good stay for 10 nights whilst study trip to Rotterdam
8/10
Excellent
26 Oct 2014
medoo

:((

Good hotel for quick business trip . Expensive comparing with real fuor star . Nothing unique it's just normal boring looking building .
8/10
Excellent
18 Oct 2014
David G

Nice clean hotel, very friendly staff

Only stayed one night as we were on our way to Amsterdam but it was a very comfortable stay.
Partner
8/10
Excellent
19 Aug 2014
Jerry

Very good value!

We have spent many days at this hotel. The staff are friendly and helpful. The hotel is very clean and comfortable for the price paid. We will continue to stay here when in Rotterdam!
8/10
Excellent
08 Aug 2014
Marcus

Good stay

All service was well provided and courteous. The room was clean and comfortable with a built-in airconditioner and a thermostat making the stay very comfortable. We were very happy with our stay.
Family
8/10
Excellent
21 Jul 2014
Verified traveler

Nice hotel at good price

A stayed for 1 day, so had no issues> But had to pay the local city tax extra on top of the booking amount.
8/10
Excellent
18 Jul 2014
Verified traveler

good, middle of the road hotel.

pleasant staff.
nice room.
nice atmosphere.

tv signal went down one night.
room was not cleaned during the day of our stay.
6/10
Pleasant
19 May 2014
Roy

Quick trip, close to what I needed

Room was nice, clean and decent-sized. Dinner in restaurant was okay until I discovered the chicken breast was undercooked. They offered to bring me a new one, but I didn't have time and then they charged me for it! Other than that, it was a nice place to stay.
10/10
Exceptional
07 May 2014
Bitjbo

'twas great for an overnight stay

we stayed for one night, ok at least i did, the other two colleagues spent three nights sans breakfast and they were quite pleased, we needed a place to crash in amsterdam for a conference but as all hotels over there were fully booked or near the 800 euro price tag for three night, rotterdam and bastion did the job with 155 for three nights :) great value for money and would recommend again anytime...
6/10
Pleasant
22 Apr 2014
Kudu killer

Not what I call a 4 star but ok

Room was dusty and not cleaned very well, there was rubbish under the bed, shower head leaked but we tightened it, the safe did not work because batteries are flat, reported it, still did not work, report again then worked but died at the end of the trip. Room was comfortable enough, would class this as a 2/3 star not a 4 star! If you are not bothered with little jiggly things it was just ok, only just!
Family
8/10
Excellent
16 Apr 2014
knowglass

Toast

Attempted to organise a slice oif toast and a cup of tea before ruuning marathon as i couldnt eat a full breakfast.Informed i would have to enquire with staff in morning if it would be possible.Felt it was abig bother so i didn bother and went without before marathon.I wanted a \"no problem we shall organise that for you and look forward to seeing you in morning\"alas that didn happen
6/10
Pleasant
03 Feb 2014
Catalin

Fair price

Consider additional aprox. 20 Euro a way with taxi from the central train station to yhe hotel
8/10
Excellent
15 Jan 2014
Jerry

For the price, a very nice hotel.

Very positive. Clean, up to date, very helpful and pleasant staff!
4/10
Poor
27 Sep 2013
Verified traveler

Don't Bother unless it's the last place in town!

Location - Business Park, nothing else, you are next to the motorway and there is nothing else around you. The room has no mini bar or fridge, very small room, the restaurant was very ordinary, reception staff also had to be wait staff so service was no good. Breakfast was very basic, very limited range. Had an egg chef but the electric fry pan he was using looked like it hadn't been cleaned in a year. Very disappointed.
10/10
Exceptional
19 Sep 2013
Verified traveler

Bastion hotel Rotterdam

Quite satisfied. Surprised that one could not get Heineken at a hotel in Rotterdam.
Family
8/10
Excellent
18 Sep 2013
Verified traveler

As described

Everything as it said.
8/10
Excellent
10 Sep 2013
OG

comfortable, not much around, convenient with car

clean, decent facilities, friendly staff
4/10
Poor
02 Jul 2013
robert

Avoid.

The towels have stains... do not look clean...
Also found an empty shower gel tube inside a wrapped towel...
The staff is not friendly and look like they do not enjoy helping out customers...

Location & surroundings

Bastion Hotel Rotterdam Alexander
Hoofdweg, 40, Rotterdam, Netherlands

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Bastion Hotel Rotterdam Alexander

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