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Courtyard By Marriott Isla Verde Beach Resort

Puerto Rico Island · Puerto Rico

7012 Boca De Cangrejos AvenueView location

8.8/10Excellent2,097 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard By Marriott Isla Verde Beach Resort

Everyone staying at this accommodation can make good use of the wireless internet connection available at the public areas of the property. The reception does not work around the clock. Courtyard By Marriott Isla Verde Beach Resort may charge a fee for some services.

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With a stay at Marriott Isla Verde Beach Resort in Carolina (Isla Verde), you'll be a 2-minute drive from Isla Verde Beach and 7 minutes from Casino del Mar at La Concha Resort.

This beach hotel is 5.8 mi (9.4 km) from Condado Beach and 6.3 mi (10.2 km) from Pan American Pier. Make yourself at home in one of the 260 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available By ocean LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 72.15 per accommodation, per night
    The resort fee includes:
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • Faxes
    • Fitness center access
    • In-room bottled water

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for buffet breakfast: approximately USD 36.38 for adults and USD 18.19 for children
    • Self parking fee: USD 25 per day (in/out privileges)
    • Valet parking fee: USD 30 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Pine Grove Beach 0.5 km / 0.3 mi
Balneario de Carolina 0.6 km / 0.4 mi
Isla Verde Beach 1.1 km / 0.7 mi
Playa Ultimo Trolley 4.2 km / 2.6 mi
Barbosa Park 4.5 km / 2.8 mi
Calle Loiza 5.1 km / 3.1 mi
The Mall of San Juan 5.3 km / 3.3 mi
Pocita de Piñones 5.9 km / 3.7 mi
San Jorge Children's Hospital 6.3 km / 3.9 mi
Museo de Arte Contemporaneo de Puerto Rico 6.5 km / 4 mi
Playa Ocean Park 6.6 km / 4.1 mi
Museo de Arte de Puerto Rico 6.8 km / 4.2 mi
Centro de Bellas Artes Luis A. Ferre 7.1 km / 4.4 mi
Plaza del Mercado 7.3 km / 4.5 mi
Pinones State Forest 7.3 km / 4.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 269
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE OCEAN FRONT WITH BALCONYQUADRUPLE • OCEAN FRONT WITH BALCONYQUA.BL-OF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN FRONT WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Isla Verde Beach Resort

    QUADRUPLE OCEAN FRONT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN FRONT WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL-OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PARTIAL OCEAN VIEWRoom • PARTIAL OCEAN VIEWROO.PO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PARTIAL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Isla Verde Beach Resort

    Room PARTIAL OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PARTIAL OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE POOL VIEWQUADRUPLE • POOL VIEWQUA.VP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Isla Verde Beach Resort

    QUADRUPLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Isla Verde Beach Resort

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDSROO.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Isla Verde Beach Resort

    Room TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE OCEAN FRONT KING BEDJUNIOR SUITE • OCEAN FRONT KING BEDJSU.KG-OF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN FRONT KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Isla Verde Beach Resort

    JUNIOR SUITE OCEAN FRONT KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN FRONT KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PARTIAL OCEAN VIEW KING BEDDOUBLE • PARTIAL OCEAN VIEW KING BEDDBL.KG-PO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARTIAL OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Isla Verde Beach Resort

    DOUBLE PARTIAL OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PARTIAL OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN FRONT KING BEDSUITE • OCEAN FRONT KING BEDSUI.KG-OF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN FRONT KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Isla Verde Beach Resort

    SUITE OCEAN FRONT KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN FRONT KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN FRONT KING BEDDOUBLE • OCEAN FRONT KING BEDDBL.KG-OF

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN FRONT KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Courtyard By Marriott Isla Verde Beach Resort

    DOUBLE OCEAN FRONT KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN FRONT KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard By Marriott Isla Verde Beach Resort

8.8
Excellent
2,097 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Kenneth M
Excellent experience. They made us feel like family. Service and atmosphere was more than we could ask for. We will definitely be back soon.
Partner
6/10
Pleasant
12 Jul 2026
Denise
Great location and for the most part, the staff was friendly mainly by the pool and beach. However, the hotel is undergoing construction which is not appealing and annoying at times. Also, I requested to have shower gel and shampoo refilled but they never came. The lady working at the cafe was not friendly. My room was not cleaned and I had to request for towels to be delivered to the room. I spent a lot of money since I stayed in a king bed ocean front room. The amount of money that I spent wasnt worth the stay and service received.
Family_with_children
10/10
Exceptional
12 Jul 2026
Yesenia
Stayed 2 nights before our flight back to DFW, would definitely recommend and will definitely return
Family_with_children
8/10
Excellent
10 Jul 2026
Lillian
The room was clean but towels were less , the front desk woman manager was abrupt when asked a question about how long a room would be cleaned after rebooking for another nights stay due to rebooked flight from airline … the view I had was a narrow view of the beach and a full view of the second floor roof top …the pool gentleman giving the towels was amazing , the staff at the Cafe Cola was great and friendly , the waiter in beach area missed me 3days even after acknowledging me there for service ! …the outside restaurant bar area had 2 people mocked me cause I asked what was the soup of the day by laughing g at me ! Not cool ! Then said they Root soup was the only soup available!… now it’s been over an hour waiting for my rebooked room to be ready !
Self
10/10
Exceptional
10 Jul 2026
Fernanda
El hotel es bastante bonito, las habitaciones muy cómodas y el personal muy amable. La playa es igual muy bonita y tranquila
Self
10/10
Exceptional
09 Jul 2026
Lupita
I loved that the property was right on the beach. We had a partial view of the ocean that was nice. The rooms are spacious and clean. The property itself was nice. Also, I had read reviews that it’s not walking distance to restaurants, not true. If you don’t mind a 10 min walk to grab a bite to eat, you’ll find good food. Definitely would stay again!
Partner
10/10
Exceptional
09 Jul 2026
Kristen
I was going to give them 4 stars but their rating shouldn’t be based on one lazy staff member! The property and room was as advertised. In fact, this property exceeded Hilton! Hilton’s property was very ran down and falling apart! The Marriott definitely maintains their properties better. The only bad experience was when cleaning staff didn’t clean up my room one day and didn’t supply the appropriate towel count. No one wants to return to a room which had sand in the bathroom and on the floors the previous day! The front desk rectified it. I wish they had more eating places on site but what they had was not bad either. Overall I would come again due to the cleanliness of the property the quick access to the beach, and the casino! There are places to walk to down the street so the options are there!
Family_with_children
10/10
Exceptional
08 Jul 2026
Eric
Beautiful property with an amazing pool and beach area.
Partner
4/10
Poor
07 Jul 2026
Shonta
I was in room 409 and me and my husband was attacked by bed bugs i have bites all over my body
Partner
10/10
Exceptional
06 Jul 2026
Dion M
Stayed with my family. 3 children & 3 babies. Didn't like that we had to split up but tye staff was quite helpful and pointed out it was fir fire safety reasons. I will definitely visit here again . I love my one night. Please check the bathroom dispensers mine was empty.but they had to clean my room for move in, so not a major deal. I got a new bottle next day.....thank you marriott
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
Lina
Everything was beautiful, just wished they had microwaves in the rooms. It’s really helpful especially people with children
Family_with_children
8/10
Excellent
04 Jul 2026
Christina
I had a wonderful stay! The hotel was beautiful, clean, and well-maintained, and the staff was friendly and welcoming throughout my visit. My room had a balcony with an amazing beach view, which made the experience even more relaxing. The atmosphere was peaceful, and it was the perfect place to unwind and enjoy the scenery. I truly enjoyed my time here and would definitely stay again the next time I'm in Puerto Rico. Highly recommendation
Friends
10/10
Exceptional
03 Jul 2026
Angel
We had a wonderful stay at the Courtyard Marriott. Everyone was friendly, welcoming, and attentive throughout our visit. The staff made us feel comfortable from check-in to check-out, and they were always willing to help with anything we needed. The hotel was clean, comfortable, and in a great location. We truly enjoyed our stay and would definitely recommend it to others. Thank you for making our trip so enjoyable!
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Thomas
Great lobby bar. Friendly staff!!
Family_with_children
10/10
Exceptional
30 Jun 2026
Lam
Beach view
Family_with_children
10/10
Exceptional
30 Jun 2026
Jorge
Les recomiendo mucho ese hotel céntrico, buena playa ,la piscina igual ,el bar los chicos ,hay uno dominicano muy relajado, las habitaciones muy muy limpias ,en general me encantó el hotel el personal le doy un 10 de 10 regresaría denuevo
Family_with_children
10/10
Exceptional
29 Jun 2026
Amirah
Amazing resort staff is awesome
Family
10/10
Exceptional
29 Jun 2026
Griselda
I love this hotel. Every time we visit Puerto Rico, we have to stay here at least one night. The staff is wonderful although I do miss the old Courtyard before Hurricane Maria. But the staff remains the same.
Partner
10/10
Exceptional
28 Jun 2026
Maday
El hotel muy lindo y limpio.
10/10
Exceptional
26 Jun 2026
Jacqulyn
Loved everything. Pool and swim up bar was amazing. Beach umbrella and chars and restaurants were great.Everyone was friendly and helpful.we will be back
Family
10/10
Exceptional
26 Jun 2026
Jesse Rene
Perfect location right on Isla Verde beach. Great staff always helpful and welcoming. Our group really enjoyed the swim up bar. Minutes away from everything in San Juan. The coffee from Cafe Colao was a great start to our mornings. I will definitely be booking a stay here in the future.
Family
6/10
Pleasant
25 Jun 2026
Elsie
It was okay, steph is okinaw. Everything was very expensive.
I would not be coming again.
Friends
10/10
Exceptional
24 Jun 2026
Elsa
Favorite place on earth I’d pick Marriott Isla Verde 100x over
Friends
2/10
Poor
24 Jun 2026
Elizabeth
The entire property is under construction. Scaffolding when you arrive. LOUD ALL THE TIME!. Got rid of the sit down dinner/breakfast and completed an enclosed restaurant that is not 5 stars yet they charge 45+ for dinner mains. Buffet breakfast 34.50! Average glass of decent wine 18. 4, yes 4 outdoor dinner seats because of construction. No one said anything about an automatic 15% tip fee on room service YET we tipped heavy because all of the workers seemed unhappy with the changes. And, no cash! Charge to credit card or room ONLY! WHAT? Everyday, I went to the front desk for tip change yet we were already getting charged. And I have recepits that show no automatic tip! Just when we checked out did we get hit for automatic tips; that's manipulating your guests. We are repeat guests but will not be back. Kudos to our housekeeper, Sonia! Fernando at the pool was spectacular!
Partner
6/10
Pleasant
23 Jun 2026
Bryce Aaron
Went for a wedding. The hotel is ok. One of the elevators broke down so it made getting to and from your room very difficult with the amount of people coming in and out. The restaurant was ok. Food was subpar. Pool was nice and it’s open 24/7 which was cool but the amenities were just ok. The beach is a public beach so you have locals coming and going. Location is ok as well. Nice to be 10 mins from the airport. My major complaint and room for improvement is the grounds of the hotel. They could really improve on the upkeep of the property. But we were there a few days for a wedding so odds we will not be staying again.
Partner
10/10
Exceptional
22 Jun 2026
Luz
Clean room
Partner
10/10
Exceptional
21 Jun 2026
Miguel Angel
Awesome place! The pool staff was very friendly, helpful, and made our experience even better. We had a great time and would definitely recommend it to others.
Family_with_children
10/10
Exceptional
21 Jun 2026
Liliana
Classy, clean and comfortable. Excellent customer service
Family_with_children
10/10
Exceptional
21 Jun 2026
Joseph
Check-in was quick, easy and helpful, especially when adding extra rooms and nights to our stay. Amenities were great such as multiple restaurants and bars, valet parking, on-site casino, chairs and umbrellas for the beach. Direct access to the beach. The Gym and Outdoor pool are both open 24 hrs. Heated pool is a plus. Recommend definitely for a hassle-free vacation experience.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Aniyah
Amazing , rooms were clean, staff were helpful. Beach was clean , pool was clean. Booked my next trip to come back
10/10
Exceptional
20 Jun 2026
Jessica
The staff was the best, helpful and friendly! I thoroughly enjoyed my stay. It was so relaxing.
Family
10/10
Exceptional
20 Jun 2026
Kristi
Room was immaculate. Loved the balcony and ocean view. Beds were very comfortable. Entire property was very clean and well maintained. Staff on the phone, at the front desk and at the bell hop was very friendly & helpful. Loved the pool and the beach chair and umbrella service.
Family
8/10
Excellent
16 Jun 2026
Glendalis
The beach was wonderful and the food was good. My favorite was the café colado. I absolutely loved the coffee.

I believe areas to improve would be housekeeping. Our room got cleaned only once. We ran out of soap and toilet tissue and had to go to the front desk.
Family
10/10
Exceptional
15 Jun 2026
Curtis
Wonderful stay. Staff was great and amenities great
Partner
10/10
Exceptional
15 Jun 2026
Charles David
Great Stay!
Partner
8/10
Excellent
15 Jun 2026
Jaylah
Very nice hotel, everyone is nice, restaurants was great!
Family_with_children
10/10
Exceptional
15 Jun 2026
Edison
Currently under renovation, it’s a resort where you would like to have a beach get away. What I mean by that is the resort and the beach. There isn’t anything near by in a reasonable walking distance and what is near by is a 20 minute walk in a
10/10
Exceptional
14 Jun 2026
Chiara
Beautiful beach and pool.
Family_with_children
10/10
Exceptional
13 Jun 2026
Keba Tawaina
Clean, beautiful pools, staff was adequate.
Partner
10/10
Exceptional
11 Jun 2026
Milton
The beach is amazing, normal rooms house keeping not the best but bar, cafe and casino staff super courteous.
Family
2/10
Poor
11 Jun 2026
Kamik
Poor customer service when I checked in, they did not give me my bracelets to show that me and my family were staying at the resort. I was embarrassed at the pool and asked do I belong there then I was proceeded to be mocked by someone who’s not even security. He works and hands out towels. The next day My Son was told he could not go inside the hotel to use the restroom because he did not have a shirt on and he is only 11. I have to see multiple grown men and other children walk around the hotel lobby without a shirt. There were bugs in the rooms that ate me and my children up.
Family_with_children
10/10
Exceptional
09 Jun 2026
Gissell
Free breakfast or kids menus would be nicer. Still I would stay here again
Family_with_children
10/10
Exceptional
08 Jun 2026
Dawn
love that the pool is open 24hours but the bugs outside at night is awful
I like the swim up bar, don't like that it closes at 6pm though
10/10
Exceptional
08 Jun 2026
Mario
Clean room
Partner
10/10
Exceptional
06 Jun 2026
Jose Alberto
Everything went great
Partner
10/10
Exceptional
06 Jun 2026
Marie
Beautiful hotel with great friendly staff. Great views on a breathtaking beach. The only thing that I would have liked to have is a small microwave in the room to reheat leftovers.
Family
10/10
Exceptional
05 Jun 2026
Jill
A beautiful upscale property with excellent amenities, facilities and service. Be prepared to pay for “upscale” with a daily resort fee and a daily parking fee for self-park or valet service. Great food choices on site. Utilized the pool, restaurants, room service, beach amenities, swim up bar, and indoor and outdoor bars. Towels provided. Casino on site attracts locals for a lively experience. Quiet and convenient location with a beautiful beach. Would stay again. Personally, would not bring young children to this property, suggest age 10 and up.
Family
10/10
Exceptional
02 Jun 2026
Ericka
Amazing resort
8/10
Excellent
01 Jun 2026
Dominic
Great location. Easy access to the beach. Rooms could be a little cleaner but overall a great choice.
Family
10/10
Exceptional
01 Jun 2026
Chris
The staff make the whole trip
Partner
4/10
Poor
01 Jun 2026
Hirut
Just room and board is what I get everything else is basic. Breakfast too pricey for less than average meal. The room is dark not enough light, noisy in the evening.
Family_with_children
10/10
Exceptional
31 May 2026
Joana
Staff was super friendly and attentive
Family
10/10
Exceptional
31 May 2026
karanpreet singh
The staff member setting the beach table was extremely rude and didn't help at all. But aside from that, the place was amazing and the breakfast buffet was surprisingly tasty.
Friends
8/10
Excellent
31 May 2026
Jennifer
The staff was really nice and the accommodations were comfortable. We had no problem getting a beach chair in the morning. Only complaint, the bar doesn’t open until 11 am so you couldn’t get a Bloody Mary or mimosa.
Friends
8/10
Excellent
31 May 2026
Evelyn
Nice place . Could work on hallway smell!
Overall good place
Friends
10/10
Exceptional
30 May 2026
De-Anna D
Great hotel! Under renovations but it barely impedes the experience. Food was great; service a little slow but the staff was great at communicating the delays.

Would definitely stay there again!
Partner
10/10
Exceptional
30 May 2026
Rosa
Great hotel and staff! So many good things walking distance. Pool access is 24/7 and was right to the next beach! I would stay here again!
Family
10/10
Exceptional
30 May 2026
Melissa
Friendly staff and clean resort
Friends
10/10
Exceptional
29 May 2026
Jennifer
Everything was beautiful, clean, and I felt very safe there.
Family
4/10
Poor
29 May 2026
Meghna
It was clean. Good breakfast but rural PR is way cheaper and better than San Juan
Friends_and_family Family
8/10
Excellent
29 May 2026
Andy
La limpieza excelente el personal muy atento las camas cómodas , lo único malo del viaje fue que el depósito q haces al llegar al hotel cuando me fui me devolvieron menos dinero y eso yo lo había arreglado antes de irme xq se lo dije a la de recepción y ella me dijo q lo había arreglado
Family_with_children
10/10
Exceptional
28 May 2026
Isabel
Beautiful hotel , unfortunately the hot tub was with cloudy water one of them, no go, the other hot tub people coming from the beach were instructed to clean their feet full of sand on the hot tub because the showers were not working and I was in the hot tub quickly got out too many people cleaning their feet full of sand,Customer service on the dinning area outside some were good and some were a little bit on the poor manners side.
Location is great, food not too expensive, great mojitos, the hotel has a lot of construction but not affecting the guests.
Overall not too bad
Family_with_children
10/10
Exceptional
28 May 2026
Gilberto Miguel
Friendly staff all over with the exception of housekeeping but still manageable! Great place, location is great in front of the beach. Food was very nice!
Self
10/10
Exceptional
28 May 2026
Yolonda
The Resort was well maintained. Friendly staff the beach was the best place to catch a tan . Restaurants were great especially the breakfast. The only downside is the resort is near the airport so you will occasionally hear a plane flying over. I rate this resort a 9 out of 10
Family_with_children
10/10
Exceptional
27 May 2026
Rajesh
Great stay ….. room was great with ocean view … 1 day was upgraded to suite room with full ocean view .. staff was kind and helpful .. accommodated in every way possible . Definitely a 5 star property . Beach in walkable distance from the same hotel building and pool for kids / adults / pool bar / hot tub /pool . There is small casino inside the hotel . Restaurant and room service all are top notch and prices are very affordable for the food .
Family_with_children
10/10
Exceptional
27 May 2026
Hugh R.
The property and staff were great. As we were leaving, Marriott was setting up to overhaul the entire hotel. It is going to be even better in about a year. In the meantime it is still open. The restaurant was exceptional.
10/10
Exceptional
26 May 2026
Briana
Literally the best solo trip ever! The hotel was perfect and the staff very accommodating. I will be back.
Self
6/10
Pleasant
25 May 2026
Mandy
I had to service due to them having ongoing internet problems and no one would help
Friends
6/10
Pleasant
25 May 2026
Elizabeth
I did not like that they made you pay with the room number or credit card no cash .
Family
10/10
Exceptional
25 May 2026
Latreva
Everyone was very polite, respectful, and helpful... Awesome spirits!!! I will definitely be back.
Family
6/10
Pleasant
25 May 2026
Reynaldo
I was not pleased with the on going construction. I asked for a room change because of the constant drilling and hammering and the staff gave me the runaround and said the manager will call me, never happen i will not recommend anyone to stay there.
10/10
Exceptional
24 May 2026
Tina Lee
The only downside is that this is a no-cash hotel; everything is charged to the room or to a card. The only exception is the casino.

Correction: second, there are no microwaves in the rooms for travelers to warm up leftovers.

Everything else was amazing!
Partner
10/10
Exceptional
24 May 2026
Monica
We thoroughly enjoyed our trip. Our room was comfortable although cleaning/restocking was sporadic. The front desk was very helpful and courteous. We ate several times at the veranda and the food was excellent.
Family
8/10
Excellent
23 May 2026
Brittney
We enjoyed our stay! The room was clean and the staff was helpful
Family
2/10
Poor
23 May 2026
christopher
I didn’t like that is was under a 22million dollar renovation construction. And I was not notified when I booked my family vacation. If I wanted to be on a job site I would’ve stayed home and made money.

That huge piece of information that the hotel resort was under construction should have been relayed. So when I pull up to the resort, their scaffolding wood people working on, it wasn’t too inviting
Family_with_children
10/10
Exceptional
22 May 2026
Darron
24hr pool beach was really close beautiful spot definitely recommend
Family
10/10
Exceptional
22 May 2026
Greg
Very nice and clean hotel awesome location right on beach staff super nice and very helpful would highly recommend this hotel to anyone very wonderful experience
Family
10/10
Exceptional
21 May 2026
Franklin
Clean property
Family_with_children
10/10
Exceptional
21 May 2026
Micheal
Antonio the swim up pool bartender was the high light of our stay. Very funny and out going
Partner
6/10
Pleasant
20 May 2026
Barbara
The breakfast was not included in the stay. The hotel charged for the breakfast additional.

the beach and the pool were fantastic excellent services and beautiful weather
Friends_and_family Family
6/10
Pleasant
20 May 2026
Maricela
Pool side was great, especially the swim up bar
Partner
6/10
Pleasant
19 May 2026
Joanne
Drinks and food were wildly expensive.

Most of the staff were friendly and helpful. The manager was walking around berating the staff in front of guests - not very professional
Partner
6/10
Pleasant
19 May 2026
Rena
It’s currently under construction
The room I booked was not available so I was given a different room but they charged me the same price
Partner
6/10
Pleasant
18 May 2026
CLAUDIA
La habitación no la limpiaban muy bien, además q era muy incomoda, sin closet, no había donde colgar una toalla de manos ni la de baño, no hay puerta de baño y todo se moja y la taza esta super pegada a la pared, apenas puedes sentarte. Un dia compramos fruta para llevarnos a un tour, la compre subimos al carro y empece a comer y salió mal la fruta sabía caducada, y no había tiempo ya para regresar. La piscina no la vi muy limpia, no se si hay otras habitaciones mejores, pero la de pista parcial al mar no la recomiendo
Family_with_children
10/10
Exceptional
18 May 2026
Jessica
The parking fees,
It will be okay if is a one time fee. But every time we went out, it was twenty five dollars. The hotel was already expensive enough.
Partner
8/10
Excellent
18 May 2026
Elisa
The staff were very helpful. Rooms are very clean. The only thing that I dislike was during our check-in which was at 4pm our room wasn’t really until an hrs later.
Partner
10/10
Exceptional
18 May 2026
LOURDES
May not have a curb appeal, however the inside was absolutely beautiful. Conveniently located
Friends_and_family Friends
8/10
Excellent
18 May 2026
Joseph
Breakfast isn’t included and you’re charged a resort fee for really nothing
Friends
2/10
Poor
17 May 2026
Ravid
Don’t worth the price 400$ for night!
They charged 40$ on top for breakfast it’s ridiculous, 30$ for for a drink.
Don’t recommend at all
2/10
Poor
17 May 2026
Tiffany
Do NOT stay at Courtyard by Marriott Isla Verde Beach Resort. The “oceanfront” room was not oceanfront at all. The room smelled like mildew, had mold in the air unit, peeling paint on the balcony, and dust and hair all over the floors. The floors were so dirty when you wiped them the rag was black. We checked in and wanted to leave immediately because it was so dirty, outdated, unsafe for my children and they still charged us for one night. This is not a resort experience. Avoid at all costs.
Family_with_children
10/10
Exceptional
16 May 2026
Tara Lynne
We had a great time at this hotel. There were always plenty of beach chairs and umbrellas available. The pool area was nice. We weren’t very prepared for how expensive everything is, so check out the menus ahead of time and be prepared. You may want to head to the store when you get here and stock up on drinks and snacks.

It’s in a very walkable area, where you can be at great restaurants and bars in a 15 minute walk. Service in the lobby bar is outstanding.

Fernando at the towel hut was the best thing about the whole resort! How could anyone be grumpy when he’s around!? Love you, Fernando! You’re fabulous!
Partner
10/10
Exceptional
16 May 2026
Samer
The hotel is very clean, staff were very friendly and helpful.
I would recommend it and consider coming back.
Partner
6/10
Pleasant
16 May 2026
Rodney
Construction was being done on the same floor I was on it was very noisy. I’m not happy about that Expedia should have been aware of this.

Room 622 did not have a number outside the door like the other rooms. This seemed odd. I would love to know the reason behind this. it looked like someone snatched it off the wall.

Bathroom floor has missing pieces of tile
Shower needs sealing.
Partner
10/10
Exceptional
15 May 2026
Hector Lopez
Everything, It’s Clean And Nice
Family
10/10
Exceptional
13 May 2026
Yanitza
I enjoyed everything about the hotel, the beach was right out there , love it…
Partner
6/10
Pleasant
13 May 2026
Chante'
Hotel was alittle ragged. They say they have amenities such as tennis but when I tried to play the pool attendant did not have rackets or a tennis ball
Family
10/10
Exceptional
13 May 2026
jorge
Wonderful place, the staff is the best
10/10
Exceptional
12 May 2026
Harish Kumar
.
8/10
Excellent
12 May 2026
Steven
This place was soooo nice, definitely gives luxury.Staff get a 8/10. Food was an amazing- drinks were great. Only thing that threw me off was the people who sell jet skis charging 300$ for 35 mins ... but we had a TIME!!
Partner
10/10
Exceptional
12 May 2026
Jasmine
Enjoyed my stay

Location & surroundings

Courtyard By Marriott Isla Verde Beach Resort
7012 Boca De Cangrejos Avenue, Carolina, Puerto Rico

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Courtyard By Marriott Isla Verde Beach Resort

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