Name: Coral by the Sea
Address: Calle Rosa 2, San Juan, 979, PR

2/10

Poor

02 Aug 2026

Johnny

There was constant opening and closing of doors all night. You can hear everything everyone is talking about through the walls. May and mosquitos inside the rooms. Broken shelves. Dripping shower all night even after tightening the handles. Elevator stopped working. Had to walk 2 block to park and check in.

4/10

Poor

02 Aug 2026

Alfredo

Muy deteriorado.

8/10

Excellent

02 Aug 2026

graciela

It was good for what I need for it had no refrigerator. The TV couldn't not shut off.

2/10

Poor

02 Aug 2026

Dyanelles

na

4/10

Poor

02 Aug 2026

Jazmin Perez

No

6/10

Pleasant

01 Aug 2026

Sheyla

This was a little rundown, and it didn’t feel like if it was too clean overall, but it was convenient as it was our last night before we had an early leave to the airport. Staff is extremely amazingly helpful and attentive. Even with simple things. Like the TV. Not working. Switched rooms immediately.

6/10

Pleasant

01 Aug 2026

Saida

I would only recommend this hotel for a one-night stay before an early flight. It was definitely not worth the price I was charged. For what they charge, I expected at least some basic amenities in the room, but there wasn't even a refrigerator or microwave. The Wi-Fi was unreliable, and there weren't any pool towels available, so guests had to use their bath towels at the pool. Overall, the experience didn't match the cost, and I expected much better value for the money. I should get a refund for false advertisement.

4/10

Poor

31 Jul 2026

Naida

The place is poorly maintained, the rooms are too small, bed are full size beds, we were a party of 4, 2 adults & 2 children. Place too small. In the bathroom only one person fits & the sink is outside the bathroom, no fridge nor any microwave, nor any iron utility.

10/10

Exceptional

30 Jul 2026

Luisa M Perez

El cuarto muy limpio y bien aire ….

2/10

Poor

30 Jul 2026

Juan

Too old

6/10

Pleasant

30 Jul 2026

Loisita

Budget friendly, walking distance to restaurants, local shops and fast food outlets. The 24 hour supermarket is a fast walk from the hotel and Dennys is literally around the corner. The pool is opened 24/7 but if you’re looking for deluxe accommodations this is not the place for you. Personally, I enjoyed staying with families visiting from other parts of Puerto Rico and my fellow stranded travelers made it fun. The staff were very friendly and helpful as they tried to accommodate the guests with ice since the ice machine was broken and all the towels they needed. I always saw the staff cleaning and helping out with the extra demands for ice. I traveled Alone and felt safe in and around the hotel. The beach is like a city block away and beautiful! They offer chairs and umbrellas as well as foods and tropical drinks for a few bucks. I will give this a Budget friendly 3+ bc the rooms are outdated and can use a makeover, fresh paint, little fridge in the room and definitely some new furniture. I would definitely stay here again if only for the 24/7 pool and food choices close by.

4/10

Poor

30 Jul 2026

Carmen J.

Only to stay. Nothing fancy o nice.

10/10

Exceptional

29 Jul 2026

Arlene

Staff was friendly and room was very clean

6/10

Pleasant

29 Jul 2026

Candida

Aire acondicionado goteando, el grifo del baño deben cambiarlo, la ducha también debe de cambiarla por que goteaba…

8/10

Excellent

29 Jul 2026

Debra

Excellent staff. Walking distance to Ocean, Restaurants and Market. Perfect place to Sleep and Shower. We would stay here again. Thank you Coral By The Sea for your warm daily welcome.

2/10

Poor

27 Jul 2026

Eva

The hotel looked run down in person not like the pictures online.. i seen a roach in the bathroom and there were no closet...the staff was very nice helpful

2/10

Poor

26 Jul 2026

Wandaliz

El hotel necesita una remodelacion urgente, condiciones deplorable, poca higiene, pasillos sucios, habitaciones con cortinas viejas y con manchadas, puertas de los cuartos en mal estado, en fin la próxima vez busco las reseñas antes de quedarme en cualquier hotel para no volver a pasar por una decepción así. 😭😭

10/10

Exceptional

26 Jul 2026

Edwin

Elevador se daño y se quedaron personas adentro pero resolvieron los empleados rapido antes de que llegarán los bomberos

2/10

Poor

25 Jul 2026

Obriena

Towels were dirty in the room. There was a lot of garbage. It just looks like a motel very unclean for a room. Then pictures on website are not accurate.

4/10

Poor

25 Jul 2026

Jue

We booked this hotel because it is 8 minutes away from the airport and we had a 6am flight the next morning. The hotel is a very small and old building. It has been freshened up with new paint, which is good. But it is a very small concrete building with very small bathroom. Because it is close to the airport, so you can hear traffic outside. There are two restaurants downstairs. If you just need a place to crash for a night, it can meet your need.

6/10

Pleasant

24 Jul 2026

Nicolas

Está todos bien , más limpieza en la abitacion

6/10

Pleasant

24 Jul 2026

Julio

Wasn't what we expected but we made it work. Needs some updates on the property but price wise it was ok

4/10

Poor

24 Jul 2026

Edgar Rolando

Plumbing issues.

4/10

Poor

22 Jul 2026

yajaira

Our first night there 7/19 we were referred by our jet blue representative as our flight was canceled. We get there at 1:30 am. We’re exhausted and the gentleman at the desk was very rude! He had no empathy to our situation but we needed the room.
The elevator is super small, maybe fits 4 ppl, it was wet and gross. The room was small. The bathroom vanity was outside the bathroom, We didn’t have a microwave and The room cleanliness was poor. The only thing that was good in this hotel was the pool and the restaurant downstairs. The next day, the cleaning lady was very very polite and offered us clean towels and extra toiletries. We did notice her bucket water was black and her mop was very dirty, which would explain the mildew smell in the rooms. Overall, we stayed bc we were already there and how close it was to the airport. Otherwise, this hotel is trash

6/10

Pleasant

22 Jul 2026

Guillermo

Extremely basic hotel.
Need to mop the room floors.
A/C was directly over my bed, very cold.
Fridge not working.
Wouldn't extend my rate and had to go over all after staying an xtra night. $40 more.
NO HOT WATER.
Good location.
Restaurant on premises.
Clean towels, a soap and shampoo
Close to luxury resorts and the beach

10/10

Exceptional

22 Jul 2026

hector

.

2/10

Poor

21 Jul 2026

william

All the rooms that’s too old the showers the refrigerator the seats the beds the mirrors terrible

8/10

Excellent

21 Jul 2026

Valerie

It’s nothing fancy, but a great price. Friendly staff, clean rooms and a pool.!

Friends

4/10

Poor

21 Jul 2026

Christina

Just old and never been updated at all
The staff was very nice and helpful

Friends

10/10

Exceptional

21 Jul 2026

Jonathan

Bueno

Family_with_children

2/10

Poor

20 Jul 2026

Yashira

This place disgusting. This is like the projects . Dirty and roaches do not stay . This place is for one night stand

6/10

Pleasant

20 Jul 2026

Angel Luis Santiago

Pros:The food at the restaurant was great. The pool was big, well maintained and open 24 hours.
The customer service was great. There are little shops and places to eat within walking distance. The beach is close by.
Cons: the room was tiny, very outdated and it smelled weird. The shower splashed

8/10

Excellent

20 Jul 2026

Melisa

Checking in and out was very easy. The room was nice and clean but I wish the showers were bigger but it did what we needed it to do. Everyone was friendly. The WiFi isn’t the best and in my room our tv wasn’t working due to the WiFi not being stable. Overall great place but would only book as my last minute option.

Friends

4/10

Poor

20 Jul 2026

Michelle

The keep up was very terrible

Family_with_children

6/10

Pleasant

20 Jul 2026

Jeremy

Having a pool at the property was great. the hotel is not well kept but I imagine it’s from the weather. It’s a good option if you are planning to be out and about all day.

Family_with_children

2/10

Poor

19 Jul 2026

Edwin Vinas

The water was cold the whole time I was there the only good thing was the restaurant in the building

10/10

Exceptional

19 Jul 2026

Kyomaris

Buen servicio

Self

6/10

Pleasant

19 Jul 2026

Stephanie

I like the fact that they had nice restaurants onsite, Washer & dry on the same floor, vending machines all worked very convenient & the pool was very nice. Overall it was the right spot for just passing through with airport minutes away. The beach was right by the hotel very beautiful beach.

Family_with_children

10/10

Exceptional

19 Jul 2026

Victor

Muy bueno

2/10

Poor

18 Jul 2026

Sonia

I booked this trip for my daughter and me as our first adventure together, and we planned to stay for five days. Unfortunately, it turned into a very disappointing experience.
The first room we were given was old, dirty, and looked like it was falling apart. I went to the front desk to request a different room. The second room they assigned us was already occupied by other guests, which was shocking. Finally, we were given a third room, but it had cockroaches and bedbugs.
Because of the conditions, we only stayed one night. My daughter and I ended up spending a day at a clinic because of the bedbug bites. We checked out immediately and moved to another hotel.
When I requested a refund for the unused nights, I was repeatedly told that only the manager could approve it. Every time I called, I was given different information about when the manager would be available, but I was never able to speak with her. It took three days before my refund was finally processed.
This experience completely ruined what was supposed to be a special trip with my daughter. I will never stay at this hotel again, and I cannot recommend it to anyone.

Family_with_children

2/10

Poor

17 Jul 2026

heriberto

Property is well located but the physical facilities are depriment especially the room and bathroom which was as rusted and dirty. I heard they are gradually remodeling but need rush attention is they will still using the old rooms.

Self

4/10

Poor

17 Jul 2026

Heidy

?

10/10

Exceptional

17 Jul 2026

Jennifer

Great hotel!

2/10

Poor

16 Jul 2026

Rolando

They don’t clean rooms every day no hot water rooms are dirty for two or three days without cleaning them and the roof service is terrible

Family_with_children

10/10

Exceptional

16 Jul 2026

Yomaira

Close to the beach, has a restaurant on the first floor and the pool is really nice.

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Larimar

A small, centrally located hotel within walking distance of the beach, bars, and restaurants. The pool is nice, but although the rooms are clean, they are not in the best condition. They could use a fresh coat of paint and updated furniture. Overall, it’s a good option for a short stay, as it’s affordable and conveniently located.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Crystal

I’ll start off with the positives. The STAFF are amazing and do their best. Very kind and helpful & you can tell. Location is great, everything walking distance. Air conditioner was great. Again, Love love love the staff & gift shop next door has detergent for laundry and pads for menstrual for cheap, very convenient. Lechonera Diego is amazing across the street. That’s the only positives. Other than that, everything else was terrible. The rooms are disgustingly run down and old, rusty, & have roaches. Sheets never changed or washed, you can tell. Towels are old and yellowed. Shower rod rusted to the bone, tissue rod doesn’t stay in place. Kept falling. Minimal tissue given. Hot tub is NOT a hot tub, just a tub, same temp as pool. Lamp did not work at all. No socket nearby bed to charge phone. No room service available. Only one small mirror in bathroom only. Floors in room extremely dirty and never mopped. Don’t even open the window curtains, not joking. No closet or anything, no clothing iron! Building elevator broken, kept getting stuck on 4th floor. No luggage room. NO WASH CLOTHS GIVEN AT ALL, had to buy my own everything at Walgreens. Will never stay here again. Roaches roaches roaches!!!! Genuinely wanted to crawl out of my skin. Not worth the stay for the steep price AT ALL. Stay at Hampton across street 1000000x worth it instead & CLEAN over there & BREAKFAST INCLUDED. For the extra $, stay at Hampton, wish I would have again. Sad I chose the cheaper route.

Self

10/10

Exceptional

13 Jul 2026

Janaye

Place was

6/10

Pleasant

13 Jul 2026

Marisol

Buena ubicación deben mejorar las facilidades

Self

4/10

Poor

12 Jul 2026

Tod William

Facility is old and in poor shape and is in need of some updating. Had no hot water. Should have stayed across the street at a chain hotel.

Self

10/10

Exceptional

12 Jul 2026

Norielys

Todo súper bien y personal súper amable

Family_with_children

2/10

Poor

12 Jul 2026

Shaunice

Very disappointed with this hotel was not clean when we got to the hotel we checked in and they gave us key cards to one of the rooms and there was no key card to get into the room. It was an actual key when we looked inside the rooms they were not clean at all very upset. The staff was amazing very helpful, but I will not be going back to this hotel.

Family

10/10

Exceptional

09 Jul 2026

Angel Adrian Alexis Soto

Air conditioner wasn’t working but the rest was pretty good thanks

Friends

10/10

Exceptional

06 Jul 2026

Julia

Los cubiertos completo.

10/10

Exceptional

05 Jul 2026

Hazel

Aceptable

Friends

6/10

Pleasant

05 Jul 2026

Jennifer

Clean bed to sleep in and good pod, very close to the beach

Friends_and_family Family

4/10

Poor

05 Jul 2026

Marcos Marcos

Need small refrigerator costumes need put water inside Need vLot workings to see me again thanks

Self

6/10

Pleasant

05 Jul 2026

Willi

The hotel was not in good condition, everything looks old and dirty. The tower was not good, the bed was old and the bed sheets had holes and looked old.
I have no received my deposit money yet $75.
Food was expensive. Only the parking lot was fair and good. The staff was friendly and professional. Parking lot was very comfortable and convenient.

Car rental company over charge me money, they have no refunds my $200 dollar after return the car yet , it’s been a week, Customer service was very abusing with price and service. Not good service from car rental company.
I need my $75 dollar from coral by the sea hotel and I need my $200 deposit from rent car. I have no received any money yet after I left these places.

Self

2/10

Poor

04 Jul 2026

Martha

The room was filthy and the old furniture was bearly painted. The picture on Expedia is far from reality. The bed had used sheets. The staff is not helpful at all. Very
Prompt to collect the deposit but not to resolve the issues.

Partner

2/10

Poor

04 Jul 2026

Vilmarie

The hotel needs cleaning and maintenance. It needs free parking. It is very expensive for what is offered.

Family_with_children

6/10

Pleasant

04 Jul 2026

Gabriel

Near restaurants and beach.

Family_with_children

10/10

Exceptional

03 Jul 2026

Lydia

Very helpful staff, clean

2/10

Poor

30 Jun 2026

Emelys

La propiedad y los cuartos no son como los promotional en el website. Baño muy pequeño como para niños. Camas no limpias al 100%. Pisos no limpios. Solo tres ganchos de ropa para 4 personas. Reemplazo de toallas sucias. Cuando fueron a dar servicio de limpienza no lo hicieron completo. Elevador solo para 4 personas. No suficiente espacio. El area de estacionamiento muy limitado y espacios muy pequeños. Espera en porton para entrar a veces un poco larga. Baño no limpio o agradable para estadia. Servicio de housekeeping muy tarde.

Family

4/10

Poor

30 Jun 2026

Cyan

.

8/10

Excellent

29 Jun 2026

Nelissa

Está bien no está sucio las facilidades necesitan un poco de mantenimiento pero el servicio y la limpieza súper

8/10

Excellent

29 Jun 2026

Nicolas

Flight was changed/needed a last minute place to stay and needed to check in after 2am. At first the staff was resistant stating “check-in isn’t until 3pm” well that wasn’t going to work. After explaining the situation and apparently them needing an approval, the front desk was able to accommodate checking in at that moment. They also made it easy to hold the luggage until the flight, the following day.

4/10

Poor

29 Jun 2026

LEONARDO

EMPLOYEES WERE VERY HELPFULL

Family

10/10

Exceptional

28 Jun 2026

Ana Victoria

Necesitan arreglar las luces de los pasillos

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Alice

The condition of the room is poor. The toilet tank is leaking. The toilet light is broken.

Family_with_children

4/10

Poor

26 Jun 2026

Erin

Grateful we didn't have bet bugs that all i will say

6/10

Pleasant

25 Jun 2026

Alejandro

Todo el Hotel necesita una redolecion. Urgente

Family_with_children

6/10

Pleasant

23 Jun 2026

Bryan

Need exterminator bathroom

Family_with_children

10/10

Exceptional

23 Jun 2026

Alma

En general bien, tiene todos los servicios y diario hacen limpieza. Hay un mini refrigerador. La alberca limpia, todo bien.

Family_with_children

2/10

Poor

22 Jun 2026

Veronica

I arrived at the hotel and immediately realized it was not the same property shown in the photos on Expedia, The images advertised actually belong to a completely different hotel.

After checking in, we were given a magnetic key card and went up to the room, To our surprise, the room doors had no functioning locks. This meant that anyone could potentially enter the room, which was extremely concerning, especially while traveling with children.

To make matters worse, we were informed that there would be **no water service for the next five days and that guests would not have access to the swimming pool during our stay.

At that point, we immediately returned to the front desk and requested that our reservation be canceled and our money refunded. The receptionist did not seem surprised by our complaint and quickly agreed to cancel the reservation. However, he also informed us that we would receive a full refund and that didnt happen. We did not stay at the property for more than 10 minutes, yet I still have not recovered all of the money I paid. The hotel was not as advertised, the room was unsafe, basic services were unavailable, and the conditions were unacceptable for any guest, especially families with children.

My advice is simple: do yourself a favor and avoid this hotel entirely.
Expedia should do a much better job verifying the the properties they promote
we should be able to able to trust that the photo.
Very disappointing experience

Family_with_children

10/10

Exceptional

21 Jun 2026

Winna

Muy céntrico,bien ubicado!

Self

4/10

Poor

21 Jun 2026

Brianna

Terrible staff service. Stood there for 4 days and they didn't even want to provide set of new towels. More amenities. Room are extremely small. No safe box. No closet..no dresser. Just 2 beds and 1 night stand

Friends

10/10

Exceptional

20 Jun 2026

Juri

Great location and helpful staff.
Our room was right on the second floor where the pool was. There are restaurant near and gift shop. It was lovely staying there. Staff were very helpful.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Ivan

Nice for and in and out

Family_with_children

4/10

Poor

19 Jun 2026

Carlos

Vending machine wasn't functioning. Washer and dryer old and no working

Partner

2/10

Poor

19 Jun 2026

Stevenson

This hotel is a scam, doesn't look at all as the same on the website, fake pictures, dirty room, old elevator, nothing shows on the web is true about this place. I think they write their own reviews or pay people

Family_with_children

6/10

Pleasant

18 Jun 2026

ZORAIDA

Beside not having water at certain time mynstsy was good.. I was hardly in the room and the beach was so close and wonderful places to eat at

Family_with_children

2/10

Poor

17 Jun 2026

Dianedsys

Estuvimos toda la estadía sin agua. La piscina fuera de servicio. No se pudo disfrutar de nada

Family

10/10

Exceptional

17 Jun 2026

Dioneudy

.

2/10

Poor

17 Jun 2026

Melissa

Nothing like the pictures
Bathrooms are small and did not even have a mirror

Family_with_children

10/10

Exceptional

16 Jun 2026

Erica Dawn

Would stay here again!

Family_with_children

2/10

Poor

16 Jun 2026

Yusuam

Una propiedad sin agua y en muy mal estado para mí entender deberían cerrar y ponerle un poco de dinero para arreglo y más aún que expidia lo comercializa eso está súper mal pues expidia se respeta debe mirar Dond y como lo hace

Family_with_children

6/10

Pleasant

15 Jun 2026

Omar

The property is located at the beginning of the tourism street,which is great ,The guy Carlos at the front desk was very helpful,the pool was open 24hrs,the only thing that was not cool was that puerto rico is going thru a water crisis,so all hotels had limited water hours,and water trucks everywhere pumping water at hotels ,food and night life were awesome nice area close to everything,rooms need to be upgraded but for the price can't complain

Friends

2/10

Poor

15 Jun 2026

Jose

I didn’t like anything, this place still doesn’t have any improvement since more than 15 year ago still continues been the same way since my last visit, is a shame what they charge for a place that never has been updated in years.
This hotel is old no even a tv is new in the maintenance is horrible door are all messed the mirrow in the bathroom are all stained all lamp’s everything is obsolete. Not iron board and iron, not blow dryer.They need to close and renovate this place. I don’t recommend this place. Only good of this place is the location.

Partner

10/10

Exceptional

15 Jun 2026

Diaishann

Ok

2/10

Poor

14 Jun 2026

Damon

Water went out on my final day. Could not brush my teeth or take a shower my last night. Pool was closed. Just wouldn’t recommend staying here. Spend the money and get better sleep

Friends

4/10

Poor

14 Jun 2026

Cristian Camilo Castro

Para el precio podría estar mejor

Partner

8/10

Excellent

14 Jun 2026

Zuleika

Chevere para pasar una noche pero la llave de la ducha liqueaba por el lado. La luz del cuarto una de ellas flacheaba.

Self

6/10

Pleasant

14 Jun 2026

Emirys

You get for what you pay. I little over price for the accommodation. Room looked dirty and outdated noises and hard to park even for check in. Private parking is a self park and it’s small not a lot of cars can be parked there. Close to the airport walking distant to beach and casinos. Restaurant near by

Self

6/10

Pleasant

12 Jun 2026

Diego

Este no es el lugar ideal para unas vacaciones; funciona más como un hotel de paso. Las habitaciones y la infraestructura son antiguas y no parecen haber sido remodeladas, lo que hace que, aunque el lugar está limpio, algunas áreas den la impresión de estar sucias por el desgaste. Es adecuado para una estadía corta, de máximo 1 o 2 noches. Lo mejor, sin duda, es el personal, muy amable y atento, lo cual hace una gran diferencia.

En cuanto a la ubicación, está muy cerca del aeropuerto y de la zona hotelera turística, pero queda lejos de la zona colonial e histórica de San Juan.

Family_with_children

2/10

Poor

11 Jun 2026

Tasha

Only good thing they had was parking at affordable prices . Rooms where not cleaned towels needed to be requested Facility itself was very dirty

Family_with_children

2/10

Poor

10 Jun 2026

mark

The whole complex needs to be updated. Bathroom was small, old, bed and other stuff.

2/10

Poor

10 Jun 2026

Lilibeth

The pictures were nothing close to what the room looked like. It was awful. There were 3 of us and we didn’t even fit in the room with our luggage. The beds were disgusting and the bathroom even worse.
The one positive was the staff and manager. They were so kind, helpful, and understanding. They couldn’t have been better, truly a class act.

Family_with_children

2/10

Poor

09 Jun 2026

Jesica

The room was outdated to the MAX. The TV was one of the first “flat TV” model, it was a 24”, with wonderful lines across it which made the effects superb (sarcasm). The fridge was to die for as in I wish there was one. The bed frame was a California king with a full size bed which was 6” away from the bed. The night stands were mixed matched and neither matched the bed. The pool water was green and not the pretty green more like it had enough algae to walk on. However, for the price and a very short stay it wasn’t terrible because the location made up for it, it’s ok if you are not going to spend time in the room.

Partner

10/10

Exceptional

09 Jun 2026

Shanique

Very central to everything. Nice boutique hotel

Family_with_children

4/10

Poor

08 Jun 2026

Jeannette

Rooms are dirty hotel outdated the pool is dirty smells bad the curtains in the rooms look
Like they been there since hotel was open location is perfect but the hotel is not the General manager is a real nice young lady who try to accommodate your needs but is almost like she works alone some of the staff was real
Nice and some just didn’t care

Partner