Kevin
.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Residence Inn By Marriott San Juan Isla Verde
Carolina
6500 Isla Verde Avenue Isla VerdeView location
8.8/10Excellent2,620 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition9.0/10 9.0
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn By Marriott San Juan Isla Verde
Moreover, there is a wireless Internet connection at hand in communal areas. Residence Inn By Marriott San Juan Isla Verde does not operate a 24-hour reception. Some services of Residence Inn By Marriott San Juan Isla Verde may be payable.
Show less
A stay at Residence Inn by Marriott San Juan Isla Verde places you in the heart of Carolina, within a 10-minute drive of Casino del Mar at La Concha Resort and Jose Miguel Agrelot Coliseum.
This hotel is 5.8 mi (9.3 km) from Condado Beach and 5.8 mi (9.4 km) from Pan American Pier. Make yourself at home in one of the 231 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment.
Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
Green Key Global
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 54.50 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 6:00 AM to 11:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Optional fees
- Uncovered self parking fee: USD 19 per night (in/out privileges)
- Pet fee: USD 75 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Isla Verde Beach
0.5 km / 0.3 mi
Pine Grove Beach
0.6 km / 0.4 mi
Balneario de Carolina
1.5 km / 0.9 mi
Playa Ultimo Trolley
3.5 km / 2.2 mi
Barbosa Park
3.6 km / 2.3 mi
Calle Loiza
4.1 km / 2.5 mi
The Mall of San Juan
4.6 km / 2.8 mi
San Jorge Children's Hospital
5.3 km / 3.3 mi
Playa Ocean Park
5.4 km / 3.4 mi
Museo de Arte Contemporaneo de Puerto Rico
5.5 km / 3.4 mi
Museo de Arte de Puerto Rico
5.9 km / 3.7 mi
Pocita de Piñones
6.3 km / 3.9 mi
Plaza Antonia Quinones
6.4 km / 4 mi
Centro de Bellas Artes Luis A. Ferre
6.4 km / 4 mi
Plaza del Mercado
6.5 km / 4.1 mi
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Residence Inn By Marriott San Juan Isla Verde
100
reviews shown
Betsabel
100 excellent
Angela
Breakfast was our favorite. we loved staying at this resort and will stay again if we ever go back to Puerto Rico.The staff was great the security was also good which was important to me and my daughter since we were traveling solo. I would recomend it.
Hector
Sobre pasa las expectativas. Vuelvo definitivamente.
Dora
Great employees
Leandro Javier
We stayed for 5 nights, Hotel met my cleaning requirements.
Jonell
I like the location of the hotel that it was close to the airport and on a street where you could walk to the beach and different stores. I appreciated the daily breakfast that was included with the stay.
Lizmary
Excellente
Detra
My second time staying at this hotel and its very nice
Jose
Our stay was absolutely wonderful! The location was perfect—close to everything we wanted to do while still being comfortable and relaxing. A special thank you to Jorge, the bartender, who made our experience even more enjoyable. He was incredibly friendly, attentive, and provided outstanding service throughout our stay. His great attitude and hospitality truly made our time there memorable. We would definitely come back and highly recommend this place to anyone looking for a fantastic experience!
Rosaline
Front desk, housekeeping all staff are courteous and helpful. Our room was clean, comfortable and was maintained throughout our stay. Their continental breakfast has many options and beyond muffins and juice. We will stay again.
Rajarshi
.
Nimia
The staff at the front desk horrible. There was this older man at the front desk that just didn’t want to help any one. I love the hotel and the staff other than the front desk were great.
JANET
Perfect location
jennifer
Beautiful location. Friendly staff. Nice gym area. Pool well maintained. Great location. Will definitely be returning
Kayzie
.
Carol Michele
This is the second time we have stayed at this hotel. I love the extra space in the rooms, especially the kitchen. Everything in the room is very clean. The breakfast is amazing. An extra bonus is the kids pool area. There were always clean towels, and the staff was always very polite.
Delmy
Great and clean hotel. Super friendly and thorough staff. Basic breakfast options. Overall a great place to stay.
Imani
Hotel was nice the only complaint is no robes lol.
Imhotep
The hotel is in the perfect location if you want to be able to get great food and drinks, hit the beach and be able to have a night on the town with your S/O.The staff were super friendly and helpful and the pool area was very nice. The complimentary breakfast was delicious and there were alot of options for just about anyone. The hotel isn’t far from El Yunque either so if you plan of visiting its not far at all. I would definitely recommend checking out Metropol for some real authentic puerto rican cuisine and Lechonera diego as well which is right across the street. 10/10 experience i wish i can time travel to next july so i can do it all again!
Rosi
Creo que vale la pena la estancia aqui
Me sentí muy bien y lo que necesite estaba ahi
Me sentí muy bien y lo que necesite estaba ahi
Adrian
Clean
eddie
Great place to stay on vacation in Puerto Rico will recommend to anyone if ask more local places to eat puertorian food would be great for the town
Denis
Would definitely stay again.
Nigel
I give this hotel 10 out of 10 the staff was great friendly hotel very clean and destination is close to old San Juan will recommend this hotel to anybody the breakfast 10 out of 10
Stephanie
.
Dellarese
We stayed at this location before and after our cruise out of San Juan. The rooms were excellent as expected with RI. The staff were helpful and informative. On our return, they kept and secured our luggage for us until our room was ready.
There is a charming bakery and restaurant on property just outside the front door. Inside, there is a bar and restaurant that we got lunch and from each time. We will definitely return here to visit Puerto Rico itself
There is a charming bakery and restaurant on property just outside the front door. Inside, there is a bar and restaurant that we got lunch and from each time. We will definitely return here to visit Puerto Rico itself
Jeremy Jimenez
It was an incredible experience
Antonio
Me encanta este hotel
Eliel
Hotel muy bonito y ahradable
Andrea
Hallways and bedrooms in living quarters smell moldy and strong mildew and cigarettes smell
Ivette
Smooth check in process, clean property, all areas of hotel super clean, friendly staff.
Adriana
The hotel itself was nice, clean, and well maintained, and the majority of the staff we encountered were friendly and helpful. Unfortunately, one employee, Veronica, had such a negative impact on our experience that I felt compelled to mention it.
From the moment she checked us in, her attitude was passive aggressive, cold, and unwelcoming. Every question I asked was met with responses and expressions that made me feel as though I was bothering her or asking something foolish. As a guest, that is an incredibly uncomfortable feeling, especially when you’re simply trying to get information about your stay.
What was most disappointing is that this was not an isolated incident or a bad moment. I had three additional interactions with Veronica throughout our stay, and every single one was exactly the same. By the fourth interaction, it was clear this was simply how she chose to treat guests.
I arrived excited, happy, and looking forward to enjoying our family vacation in Puerto Rico, and I can honestly say that every interaction with her noticeably changed my mood.
Hospitality begins with making guests feel welcomed, valued, and comfortable, and that was completely missing in every interaction I had with Veronica. It was disappointing because the hotel itself and the rest of the staff deserved much better representation than what we experienced
From the moment she checked us in, her attitude was passive aggressive, cold, and unwelcoming. Every question I asked was met with responses and expressions that made me feel as though I was bothering her or asking something foolish. As a guest, that is an incredibly uncomfortable feeling, especially when you’re simply trying to get information about your stay.
What was most disappointing is that this was not an isolated incident or a bad moment. I had three additional interactions with Veronica throughout our stay, and every single one was exactly the same. By the fourth interaction, it was clear this was simply how she chose to treat guests.
I arrived excited, happy, and looking forward to enjoying our family vacation in Puerto Rico, and I can honestly say that every interaction with her noticeably changed my mood.
Hospitality begins with making guests feel welcomed, valued, and comfortable, and that was completely missing in every interaction I had with Veronica. It was disappointing because the hotel itself and the rest of the staff deserved much better representation than what we experienced
Felicia
Excellent staff! Beautiful property! Convenient to everything. Loved it!
Gottlieb
H
Maribel
They over charged me an
Kiana
Well maintained
Paul
Solid facility. Enjoyed having the free breakfast buffet.
David
My stay was everything I hoped it would be for my family and I. The hotel, amenities, cleanliness and MOST importantly the Staff made Our stay enjoyable. Veronica, Kristina and others had the proper mix of professionalism, knowledgable, and friendly and going out of there way to make our stay a dream come true!! Thank U to everyone, we look forward to staying again in the near future.
Solomon Family
Solomon Family
Emily
I came here for my daughter’s birthday. It was an amazing stay very convenient. Close to a lot of areas not a far walk to the beach. The pool was big and closes late. The only thing I would say I did not like is the bathroom had no guard for underneath the curtain so water was getting everywhere in the bathroom floor. We kept needing a lot of towels to keep the floor dry but other than that, the room was comfy, cozy overall great stay.
Edward
It was enjoyable the kids loved the pool being opened all day.
Jasmine
Amazing experience
Christine
Location is perfect—near beach, restaurants, and airport. Spacious rooms.
Salil
They added additional $50 destination charge per day after checking in to the hotel.
This charge was not mentioned when we did the booking through Expedia.
The receptionist mentioned that it started from 1st July while we had done the booking through Expedia more than a month before and this charge was nowhere mentioned.
This charge was not mentioned when we did the booking through Expedia.
The receptionist mentioned that it started from 1st July while we had done the booking through Expedia more than a month before and this charge was nowhere mentioned.
Christina
This is my 3rd time staying here and I highly recommend, staff are always super helpful and property is best for families are traveling alone.
Wilmer
El personal amable, excelente y cuartos bellos. Limpieza total!
Carl
Third stay at this location. ( previous stays excellent)
This stay was terrible
Understaffed
Food menu was limited and exorbitant priced
Watered down drinks
Never enough towels in room or pool
Literally had to beg for roll of toilet tissue
Maintenance at pool didn’t exist.
I’m hoping they bring back the original standards
This stay was terrible
Understaffed
Food menu was limited and exorbitant priced
Watered down drinks
Never enough towels in room or pool
Literally had to beg for roll of toilet tissue
Maintenance at pool didn’t exist.
I’m hoping they bring back the original standards
Virginia
The pool was amazing!!! Great hotel if you have children. The daily credit was not so good. The prices were so high that you could only get one thing!!! No coffee after hours no water unless you buy it. At least have water for your guest in such a hot place. The staff was friendly. The hotel was very clean. WATER AND COFFEE COMPLIMENTARY AND I WOULD HAVE GIVEN A 5!!!!
leslie
The stuff was helpful
Roashima
Clean environment
Maria
I really enjoyed staying at the hotel. It was very convenient to everything I wanted to do. Go to the beach and had the supermarket and Walgreens close by. The property is very nice. Advise to travellers to become familiar with the location tax by PR, all hotels in PR charge a stay tax, that was new to me, and is applicable to all hotels in the SJU area. Also, become familiar with the charges as you do have to leave a $400+ deposit on day of arrival. Parking is not super expensive, around $20 a day. All worth it but do be prepared for these additional costs. I will stay again, is a good residence inn with a nice gym, pool and you get to borrow the beach chairs (which is super nice!).
Youdeline
Everything was great
Kerlange
Everything was great!
Matthew
This was the perfect place for an overnight stay. Great location, pristine and lively area.
Gerard
Good service
Meiry
Great experience
Dalay
The property is very well located and clean
The staff at the Lobby was nice but the room service not so much.They missed cleaning days including towels and some bath products.
Overall the stay at hotel is nice
The staff at the Lobby was nice but the room service not so much.They missed cleaning days including towels and some bath products.
Overall the stay at hotel is nice
Javier
Everything is great here the only thing I can say is that they need to put on the booking is that they charge 49.00 dollars a day for hotel cleaning
charlotte Peralta
100% recomendado
Claudia
Very clean hotel . Staff was very friendly.
Thomas Enrique
The pool and the property were a 10/10 it was such a great experience.
Hiram
Beautiful property. Super accessible. Cocktails and convenience store pricy. Staff 5 starts.
Would definitely come back.
Would definitely come back.
Samantha
The staff was very welcoming and always ready to help when/if we needed it. My family and I had a good experience and will definitely come back to stay here again.
ANDREW KING
Staff was very nice and helpful and facility was looking in great shape
Betsaida
Everything was great. Great customer service hotel smelled clean from the moment you walked in.
Mery
The property is well maintained, the staff was cordial and friendly.
The breakfast was a standard buffet, bread was terrible.
The $45 dollar stay fee is deceiving, you get a $10 shop credit and a $12 bar/restaurant credit but every thing is overpriced. A bottle of water is $ 4.85 and across the street you can get it for $1.50. The strategy is force you to use your credit but you end paying more .
The beach is about 10 minutes away and you are lucky if can get the chair and umbrella the hotel included in your stay fee.
The breakfast was a standard buffet, bread was terrible.
The $45 dollar stay fee is deceiving, you get a $10 shop credit and a $12 bar/restaurant credit but every thing is overpriced. A bottle of water is $ 4.85 and across the street you can get it for $1.50. The strategy is force you to use your credit but you end paying more .
The beach is about 10 minutes away and you are lucky if can get the chair and umbrella the hotel included in your stay fee.
jorge luis
I had a Good time at the residence inn. The only one thing i disliked was the destination fee they charge you daily of 45.00 dollars. If you use it daily or not they still charge you the 45.00 dollars. You pay a package through expedia thinking you covered then upon arrival they hit you with the destination fee. Other than that the stay is nice and peaceful and anyone would love it.
Dennis
Staff was great
Basdye
The staff was very friendly and accommodating, place was very clean, i was very nervous going because of all the reviews about the mold smell but i didnt experience that at all
Phillip
Clean property. Close proximity to restaurants and stores. Within walking distance to beach. Parking is a daily charge, and parking anywhere in the area is extremely difficult. Staff was ok. Not super helpful, and the maid service that was supposed to come daily did not. We ran out of items like towels and toilet paper. When staff was notified, we were told it would be delivered. We had to wait till the next day when the maids came. They also charge a resort fee daily along with the parking which equates to nearly 65 dollars a day. Next time, I would stay at a place on the beach and pay a little more. I would consider this place a lesser value with not enough beach vibe or friendliness you expect at a hotel in this area that mainly caters to tourists
Edgardo
Todo muy bueno
Doris
Everything was wonderful
Tania
Me E hospedando dos veces y me encanta 🥰♥️todo es excelente ⭐️⭐️⭐️⭐️⭐️
Sara
Room was clean and the staff was helpful. Breakfast was yummy!
Ariangne
Excelente hotel , buenos servicios muy limpio ! El
Unos de los mejores
Unos de los mejores
Ron
Place was overall great. I world definitely stay again
Marianne
Me encantó todo, Excelente servicio. Buffet de desayuno increible volvería quedarme nuevamente.
Eneida
This was the “perfect room” for us but unfortunately the conditions of the room made our 10 day stay miserable. Since day 1 we noticed and issue with humidity. Bathroom vent did not work so the modern style bathroom has nothing to keep the humidity inside of the shower. A 7-10 min shower turns into a 30 min cleaning session. Water gets everywhere and has nowhere to go. The room started accumulating water in the closet everything was wet so it was unusable everything had to be left in the living area to keep it from getting damaged. My husband’s dress shoes got damaged and all of our travel clothes got damped. We informed the situation multiple times and on the last day the situation got worse and we were offered to change rooms but we got only few hours left to go so decided to stay until next morning. The situation was the worse we had ever experienced with a bathroom. Carpet was soaked, closet was humid and carpet wet, it started smelling worse with every passing day and the bathroom had mold spots in many areas. Staff was helpful and I think this has nothing to do with them but with the hotel construction. I hope this gets resolved because is an excellent location.
Nidia
.
Yariela
Clean room and excellent staff attention
Nelson
El Hotel es muy lindo, la habitación cumplió con todo lo que prometían. El Servicio a la habitación siempre puntual.
Gulimina
Great location. Everything is good except for poor customer service. Hotel phone could be reached to the front desk and even before we came to the hotel, our phone numerous calls to reach to this hotel got nowhere. Not impressive by the cold front desk people. In this regard, I would give the hotel a rate from 1-3 max. It really doesn’t represent Marriott well!
Marjorie C.
I ordered a burger. It came and was left at the bar. It was not immediately delivered so it became too cold to eat. That was very annoying
Sherley
Rooms were clean. Different rooms have different utensils in the kitchen and some have a table others don't.
Emily
Loved the place!
Anthony
This property was excellent for me and my family. Spacious suite, almost felt like an apartment with the full kitchen it had available which allowed us a comfortable stay. The rooms were clean, staff was friendly and attentive, housekeeping kept up with the maintenance. It was a great experience. I do wish the shower had actual doors or full coverage so that the floors wouldn’t get easily wet but, with the extra towels provided, it was an easy fix. Would definitely stay again and recommend to others.
Kimberly
Great, clean hotel,kind staff, wonderful amenities
Veronica
Will definitely stay at this location again. It was absolutely beautiful and close to so many options.
Kendary
To clean better the rooms
Giovanni
En cuanto a facilidades, limpieza, comodidades, amabilidad. Todo bien.
ORLANDO
Excellent experience!!!!
jignyasa
The staff is amazing. I would say the. Housekeeping staff is not so nice. Other than that amazing facility in a very convent location.
Taina
We absolutely loved our stay at the Residence Inn San Juan and would gladly stay here on every trip to Puerto Rico.
The location is perfect for exploring the east coast, with many attractions nearby and the beach with the Puerto Rican flag is only about 10 minutes away. If you’re planning to visit the west coast, expect about a 2-hour drive.
The customer service was outstanding. The front desk staff and housekeeping team were attentive, friendly, and quick to respond whenever we needed assistance. Check-in and check-out were seamless.
We stayed in a one-bedroom studio with two queen beds, a living room, and a full kitchen. It was the perfect setup for three people and gave us plenty of space to relax.
I also had a package delivered to the hotel and was notified immediately when it arrived, which was greatly appreciated.
One of the biggest surprises was the laundry room. The washers and dryers are completely FREE to use! I’ve never stayed at a hotel that offered free laundry, and the machines were high-quality and well-maintained.
Parking is available for $9 per day for elite members and $20 per day for non-members.
A tip unrelated to the hotel: if you’re visiting Old San Juan, skip driving and take an Uber instead it’s much easier.
Overall, this hotel exceeded our expectations with its spacious rooms, excellent service, convenient location, and fantastic amenities. Highly recommended for anyone visiting Puerto Rico!
The location is perfect for exploring the east coast, with many attractions nearby and the beach with the Puerto Rican flag is only about 10 minutes away. If you’re planning to visit the west coast, expect about a 2-hour drive.
The customer service was outstanding. The front desk staff and housekeeping team were attentive, friendly, and quick to respond whenever we needed assistance. Check-in and check-out were seamless.
We stayed in a one-bedroom studio with two queen beds, a living room, and a full kitchen. It was the perfect setup for three people and gave us plenty of space to relax.
I also had a package delivered to the hotel and was notified immediately when it arrived, which was greatly appreciated.
One of the biggest surprises was the laundry room. The washers and dryers are completely FREE to use! I’ve never stayed at a hotel that offered free laundry, and the machines were high-quality and well-maintained.
Parking is available for $9 per day for elite members and $20 per day for non-members.
A tip unrelated to the hotel: if you’re visiting Old San Juan, skip driving and take an Uber instead it’s much easier.
Overall, this hotel exceeded our expectations with its spacious rooms, excellent service, convenient location, and fantastic amenities. Highly recommended for anyone visiting Puerto Rico!
Diana
Very nice and cozy hotel. Near restaurants and beach.
Maria Lourdes
Great hotel
Carlos
It was okay. Breakfast was good also. The location was close to the airport. The only problem was I had a leak in the room, and my son slipped and fell. He hurt his arms and busted his lips . I don’t think I’ll be staying again at this location .
María Luz
Todos los empleados muy amables
Madeline
Nice hotel with a great location, Love it!
Monique
Everything was great about this property, wish we stayed here longer.
Carmen R
The staff, breakfast and location were excellent. The room was clean but they need to replace the rug.
Location & surroundings
Residence Inn By Marriott San Juan Isla Verde
6500 Isla Verde Avenue Isla Verde, Carolina
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Residence Inn By Marriott San Juan Isla Verde
16 hotel photos
