Casa Costera Isla Verde Beach Apartments By Ma

Puerto Rico , Puerto Rico Island
Carolina, 7 Calle Gardenia Urb Biascoechea
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75 reviews shown

2/10

Poor

26 Mar 2026

Anna

An employee hotel key card was used to enter my room while there was a do not disturb sign on the door. The person ran. When I reported it to the front desk they said I made it up and that it was not possible while giving me the meanest rudest attitudes I've ever experienced on vacation. I had to call the cops. Safety and Security at a Marriott should not be a worry while you are on vacation. Nor should rude hotel management covering up for their staff.

Self

10/10

Exceptional

20 Mar 2026

Teresa

The beach was wonderful the room very clean Amenities were fabulous rooftop bar and pool

Friends

6/10

Pleasant

09 Mar 2026

Latresha

No it wasn't i was told i would have view. The room smelled like water damaged. And no house keeping till after 4 days which is crazy

Friends

10/10

Exceptional

06 Mar 2026

Maritza

The view was absolutely gorgeous.

Family

8/10

Excellent

02 Mar 2026

Deepak

The quality of the rooms and services as well as the rooftop are excellent really love the mini kitchen and we spent a lot of time swimming. Nice big rooms in our had a review. The only thing is that the staff is not the most customer service oriented - other than one young man upstairs the bar staff was pretty unfriendly not a full service hotel much more to yourself.

10/10

Exceptional

02 Mar 2026

Carol

Casa Costera met all of our expectations...location, room amenities, cleanliness, friendly and helpful staff. However, when we sat on our balcony there was a high building in front of us so the beach view was a sliver of space between that structure and the next one to the left. For us this was not a deal breaker but don't advertise unobstructed beach view.

Partner

10/10

Exceptional

28 Feb 2026

Anne

We loved the neighborhood with proximity to the beach (hotel provides beach chair vouchers), restaurants, grocery store, etc. Rooms were large, kitchenette well-equipped and free laundry a nice bonus. Helpful, friendly staff. Upper floors are better for ocean views, but alert: 8th floor has solid-wall balconies rather than see-through. A small drawback in a wonderful week in Isla Verde.

Partner

10/10

Exceptional

27 Feb 2026

RAFAEL

The best place to bring your family and friends with everything at less than 10 minutes from the place.
💯% recommend

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Kim

Great room close to the beach.

Partner

10/10

Exceptional

22 Feb 2026

Carol

Amazing place, perfect location , ocean view friendly staff. The bed is so comfortable and they have a roof top with delicious food you have to try the ceviche is to die for and the tequila flan if you like deserts. I recommended this place kids friendly

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Gavin

Courteous staff. Ease of check in/out. Great location

10/10

Exceptional

16 Feb 2026

Rodriquis

My stay at your hotel was truly amazing.

From the very first interaction, Monica at the front desk was nothing short of exceptional. My guest and I were greeted with warm smiles, and she graciously held our bags until our room became available.

Throughout our stay, we interacted with Monica several times, and her welcoming personality and positive energy remained consistent each time. She always made a point to ask if we needed anything, which made us feel genuinely valued and cared for.
José was also incredibly helpful during the evenings. He was friendly, attentive, and willing to assist whenever needed.
While the entire staff demonstrated professionalism and hospitality, Monica and José stood out as the team members we interacted with most frequently, and they truly enhanced our experience.

On the final night of our stay, I did notice that it seemed as though the HVAC system may have stopped or been turned off, as we were unable to adjust it and the room became noticeably warm. I am not sure if this is standard practice, but I wanted to bring it to your attention for awareness.

Thank you again for the outstanding service.

We look forward to visiting again soon.

Business_and_leisure Friends

10/10

Exceptional

28 Jan 2026

Pramod

Everything was great!

Leisure Pet

10/10

Exceptional

19 Jan 2026

Megan

Good accommodation

Leisure Family_with_children

6/10

Pleasant

19 Jan 2026

Angel

The bathroom needs an exhaust fan! The rooftop food - burger have my son diarrhea. It was the only time he ate there and got sick! Also the 2 girls that work up there should not- they are not friendly and actually a bit rude! So we never went back there to eat or drink or use the pool! The beds and pillows are horrible and not a standard queen size - more like a full size. I would not stay again.

Business_and_leisure Family

6/10

Pleasant

30 Dec 2025

JAVIER

A lending closet with basic condiments for kitchen.

Leisure Friends

10/10

Exceptional

27 Nov 2025

Alexandra

Everything stood out! clean room, great staff, great amenities!

Leisure Family

6/10

Pleasant

24 Nov 2025

Allante

Everything was exceptional. However It's going on 3 weeks and I STILL haven't got my security deposit back. Hotel is giving me the run around. My bank is doing what they can with information I received from the hotel; the minimum.
The receipt is missing the security deposit because it was included in the stay cost.

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Tristan

I stayed at Casa Costera, Isla Verde Beach during a recent business trip, and it exceeded every expectation. The property blends comfort, space, and location perfectly—ideal for anyone traveling solo but wanting the freedom and feel of a high-end apartment.

The suites are massive, easily some of the largest I’ve stayed in for a Marriott property. The layout was perfect for both working and relaxing, with plenty of space to spread out after a long day of meetings. Everything felt new, modern, and thoughtfully designed.

The location is unbeatable—just a short walk to Isla Verde Beach, which made for a great morning or evening unwind. Within a 10-minute walk, there are plenty of dining options, from casual beach spots to upscale restaurants, so I never had to go far for a great meal.

The highlight, though, was the rooftop restaurant. The food was excellent, but the view stole the show—you get a full panoramic look at the coastline and sunset, making it the perfect place to wrap up the day.

For business or leisure, Casa Costera delivers the best of both worlds: professional comfort and island relaxation. I’ll definitely be returning on my next trip to San Juan.

Business Self

4/10

Poor

22 Oct 2025

Lisa

I thought I was getting a 1 bdrm with a balcony, but after checking in and going to my room I discovered that my room didn’t have one. I spoke with the front desk and was told that I would get a call the next day and they would let me know if one became available. I never received the call. On my 3rd night there a killed a Roach in the bathroom. I called the front desk to let them know and to have someone come up to spray. I was told that I needed to change rooms so they come have a company come out to spray. My husband and I moved rooms at 2:30a.m. And went to a room that had dirty floors. We had to turn around and go back to the previous room and someone came up and sprayed some bug spray and said they would have housekeeping come up the next day. I asked for housekeeping to clean the room and sweep and mop the floors. I left the next day and came back to a room that had not been cleaned. I had to ask for them to come back to empty the trash. I’m guessing they sprayed the room??? I was promised compensation for my troubles but didn’t receive anything at check out. I’m still waiting for someone to contact me. Oh did I say that I was told that a bug was in my room because of the climate???

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

ALAN

Spacious, modern and functional apartments. Very helpful staff. Convenient to two excellent beaches. Exceeded my expectations!

Leisure Partner

10/10

Exceptional

11 Oct 2025

jenean alecia

clean

Leisure Partner

8/10

Excellent

06 Oct 2025

Jose

It’s pretty expensive and the wifi isn’t great however the proximity to the airport (SJU) is awesome and the staff is friend and very professional.

Leisure Friends

6/10

Pleasant

07 Sep 2025

Diana

So we came to PR for a week. 5 of those days were at this hotel. This place was okay, definitely had more of an apartment feel to it. If you don’t mind not having housekeeping during your stay then this is a good option. My biggest concern was the cleanliness of our room. When we arrived, there was hair on the counters and all over the bathroom floor, shower, and carpet. There was also a damp, moldy smell that was very overwhelming. We had to ask to be moved to a different room due to the smell. The second room smelled a lot better but it was also not very clean. I probably would not stay here again.The pros are that it was only about 15 mins from SJ and El Choli and also walking distance to playa Alambique. The staff was also very friendly, especially Giselly. They also have a laundry room available to guests.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Omar

The staff was amazing super helpful

Leisure Family

10/10

Exceptional

05 Sep 2025

Gabriela

My husband and I enjoyed our stay. Our room was comfortable and clean. We enjoyed the apartment style living with the beach being steps away. It was fun walking everywhere and seeing finding local restaurants and shops. Will definitely stay here again!

Leisure Partner

2/10

Poor

31 Aug 2025

Arezou

We received a handicapped room on the second floor facing the back of other buildings and a trash can! Disappointed!

Leisure Partner

2/10

Poor

26 Aug 2025

Andrea Maria Martinez

My room had bed bugs. This ruin all our stay. The staff specially the manager didn't do anything about the bed bug problem, less effort possible to fix things. Also the prices at the bar are overpriced.

Leisure Family

10/10

Exceptional

21 Aug 2025

Sindy

It was amazing, the staff were kind and very knowledgeable. I will definitely come back.

Leisure Family_with_children

8/10

Excellent

12 Aug 2025

Giovanni Paula

We have been staying at this hotel the last two to three nights of our trip when on the island .

The hotel is not expensive and offers so much for the price: The airport is 5 minutes from there . Many good restaurants and Isla Verde beach within walking distance .

We use to stay at ESJ up until the St Claire’s took it over and let it start to crumble. The view of ESJ from the poor is very bad and makes the area look deplorable.

We strongly recommend Casa Costera

Leisure Partner

8/10

Excellent

05 Aug 2025

Verified traveler

Hotel

Check in available of room was late others wise everything else was good

Partner

10/10

Exceptional

03 Aug 2025

Ana

Very good

10/10

Exceptional

27 Jul 2025

JaNear

I loved everything about my stay. From the staff to the lovely room and amenities.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Armond

Very good

10/10

Exceptional

26 Jul 2025

Natalie

Great comfortable stay. Quick walk to beach, food, casino.

Leisure

10/10

Exceptional

24 Jul 2025

Caroline

Beautiful location!

Leisure Family_with_children

10/10

Exceptional

24 Jul 2025

makia

way better than i expected. so many different amenities and acce

10/10

Exceptional

22 Jul 2025

Summer

Looks just the picture. Views from the room are beautiful. Pool is beautiful! Quiet and nicely maintained! Definitely recommend!

Leisure Partner

6/10

Pleasant

22 Jul 2025

Champryona

It’s by the beach only plus really. Dining is far out from hotel… bathrooms weren’t clean.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Shamyka

Nothing is perfect.. but Casa Costera was the closest thing to it! Nice vibes with the ocean view, friendly staff, comfortable bed, and more!

Leisure Partner

10/10

Exceptional

22 Jul 2025

Iris

We were really close to the beach. The staff was great. It’s set for the restaurant on the top floor was kind of stingy with their options. They act like they really didn’t wanna wait on us. I asked for ice cream and they told me they were almost out and didn’t give me any more when I ordered dessert. Other than that my room was wonderful. The staff there was very nice. The food at the restaurant was good. The service was OK. Could use some training.

10/10

Exceptional

19 Jul 2025

Verified traveler

Excellent location. Well maintained apartment.

Partner

10/10

Exceptional

14 Jul 2025

Eric

The staff was very attentive to our needs.

Leisure Friends

10/10

Exceptional

13 Jul 2025

Wanda

The facility is outstanding, nestled in a tranquil neighborhood that offers a perfect escape for those seeking relaxation. Guests can enjoy breathtaking beach views that create a serene atmosphere. The rooftop pool is a true gem, complemented by a vibrant bar and an exquisite restaurant that provide an exceptional dining experience. Whether you're soaking up the sun or savoring a refreshing drink, this spot is nothing short of amazing.

Leisure Self

10/10

Exceptional

12 Jul 2025

David

From the minute you walk in you feel at home, warm living people to take care of your every need. All the amenities you can think of and Services with a smile!

Leisure Family

2/10

Poor

08 Jul 2025

Betty

The refrigerator was dirty, came out the shower and my daughter was playing with a vape that she found underneath the couch so clearly the housekeeping people are not doing what they need to do. We paid for an ocean view. She claimed cause we arrive late. Our room was given to someone else Made us pay to upgrade for something we already had, but she said it was out of her control, and there was nothing she can do. I was just so disappointed with the staff. we’re the reason why you make the money so at the end of the day you’re supposed to do whatever it takes to satisfy the guest so they can continue coming back or refer this hotel so you can continue getting business.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2025

Jonae

The accommodations were great!

10/10

Exceptional

01 Jul 2025

Stephanie

Great location quick access to the beach complimentary beach towels and beach chaira have to request at front desk or they will charge on the beach. Great location not far from supermarket perfect to keep snacks in your room since you have a kitchenette or kitchen based on room size.

Leisure Partner

8/10

Excellent

27 Jun 2025

Frantz

People working there were excellent. Greately satisfied with their professionalism, kindness, and their willingness to help with your needs.
Downside, it s just the bathroom… wish it was more structured with a tub/Jacuzzi included

Leisure Partner

8/10

Excellent

24 Jun 2025

Sasha

The hotel has a great location and the room itself was spacious and comfortable, which I really appreciated. However, I was disappointed with the housekeeping service. My room was not cleaned during my stay, and I had to track down housekeeping staff just to get fresh towels. For the price, I expected better service. If they improve on cleanliness and responsiveness, this place could be a much better experience.

Leisure Family

10/10

Exceptional

24 Jun 2025

Deondre

It was everything I imagine

Leisure Partner

4/10

Poor

23 Jun 2025

Ivania

No free breakfast
No shuttle offered to airport
Bed nnot done daily
No coffee supply in room
We was in jacu

Leisure

10/10

Exceptional

21 Jun 2025

Briana

I loved that the beach is a 3 minute walk from the hotel. The rooftop restaurant, Zūl was a vibe! Order the wings!! The rooms were nice and quiet. I will consider staying at this property again!

Leisure Family

10/10

Exceptional

16 Jun 2025

Tierra

Very clean and very friendly people

Leisure Partner

10/10

Exceptional

16 Jun 2025

Kelly

Great! Very nice, spacious, clean and basically a full kitchen. Very nice

Leisure Family

10/10

Exceptional

13 Jun 2025

Esther

This was a nice and quiet hotel, respectful and helpful guest.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2025

Sylvia

My experience was simply AWESOME. From the moment I walked in, it was welcoming and inviting. The rooms were very well appointed and that shower, I could live in the shower ;). I would DEFINITELY go there again for a couple of weeks.

Leisure Family

10/10

Exceptional

14 May 2025

Maria

I’m fine and happy

Leisure Family

10/10

Exceptional

10 May 2025

Jacqueline

Close to the beach. Kid friendly. My only complaint was the service at the pool area, you had to go and find the server (only like 3 other people at the pool) for food.

Leisure Family_with_children

8/10

Excellent

30 Apr 2025

Kevin

Staff was great, rooms were huge, bathrooms had a strong damp smell though.

Leisure Family

10/10

Exceptional

30 Apr 2025

Darlene

Beach was two min walk, property really clean. Oven view not so good, rough building in the way. Otherwise everything was really nice. Rooftop small but nice views and good food.

Leisure Friends

10/10

Exceptional

29 Apr 2025

Peter

I didn’t like the view. Buildings adjacent to the property needed updating and maintenance.

Leisure Family

10/10

Exceptional

29 Apr 2025

Evan J

Awesome property! Will stay here again, 5 stars!

Leisure Family

10/10

Exceptional

27 Apr 2025

Kiawna

Absolutely 10/10 will definitely be staying again, they were so nice and accommodating very clean and near beautiful ocean view

Leisure Friends

10/10

Exceptional

19 Apr 2025

james

The airport noise is constant.
The property is not right on the beach. The restaurant has a very limited menu.

Leisure Family

8/10

Excellent

12 Apr 2025

Yadira

Upon arrival, our rooms were not ready, even though we arrived two hours past check-in. The front desk staff was unhelpful and insisted I had reserved only one room, despite my confirmation of two partial ocean view queen rooms. After I provided the confirmation email, she found the second reservation but insisted we could only have a different style room if we wanted them immediately—not an upgrade. Ultimately, I settled for the same room type on separate floors, which made managing my kids challenging.

On a positive note, the rooms were beautiful and the location was perfect. Most staff members were friendly, and the manager worked hard to resolve the situation, though we still had to wait. While you can hear airplanes from the rooftop, it wasn’t an issue while sleeping. Overall, it was a mixed experience with some hiccups.

Leisure Family

10/10

Exceptional

07 Apr 2025

Victor

Great Stay!

Leisure Partner

10/10

Exceptional

03 Apr 2025

Clare Marie

Our stay at Casa Costera couldn't have been better. It was seconds to the beautiful Isla Verde Beach. Our one bedroom apartment was huge with a full kitchen and washer/dryer in the unit. The rooftop pool and hot tub were a great feature of the property. There are some restaurants around the property and it is a close uber ride to San Juan.

Leisure Partner

6/10

Pleasant

24 Mar 2025

jeannine

Expedia said we were booking a two bedroom with two beds in each room. we had 6 people that had to share 2 beds and a sofa. They only have one of those rooms, which was not available. Hotel is fine, but staff could be a little nicer.

Leisure Family

8/10

Excellent

14 Mar 2025

Tiara

The room was very spacious, but it had a weird smell, the jacuzzi didn’t have a button to turn on and know one knew how to turn it on. Other than that it was nice, everyone was very friendly.

Leisure Partner

10/10

Exceptional

09 Mar 2025

Sheralee

Staff are amazing!!

Leisure Family

8/10

Excellent

26 Feb 2025

Essie

Room was beautiful. Check in was late, due to room not being ready until just after 5:00pm.

Leisure

8/10

Excellent

18 Feb 2025

Scott

The staff was great. The work out room was nice. The room had musty smell and the shower didnt drain. Very minor things, everything else about the property was great. The building beside were very ugly and an eye sore. I would recommend it

Leisure Family

8/10

Excellent

18 Jan 2025

Sean

I want so bad to give this property a 5 star rating. The staff at the front desk were absolutely wonderful. They gave us a beautiful room with a fantastic view! I will be forever thankful for this wonderful week here. The zul restaurant was great. Had some really good Tacos. The room was clean and the beds are nice. It was also helpful to have access to laundry while we were there. Here's the not so good, and the reason for the 4 rating.... the hot tub is not a hot tub. It's cold. Not much different than the pool temp, which is also cold. The shower in the room has a rain head. That's it. So unless you plan on washing your hair everyday, it's hard to shower with this abusive shower head. And lastly, the towel/ wash cloth situation. We stayed 7 nights. I asked on day 4 for fresh bathroom items and finally on day 7 we got fresh wash clothes and towels. They also lacked in the pool towels. Would I stay here again? Yes, I would. But I do hope they fix those few things.

Leisure Family

10/10

Exceptional

18 Jan 2025

Brittni

great everything