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Motel One Copenhagen - Formerly h27

Copenhagen · Denmark

Longangstraede, 27View location

8.8/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.6/108.6
Condition8.8/108.8
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Motel One Copenhagen - Formerly h27

An intimate Danish design hotel inspired by the 50's & 60's fashion with a homey vibe and design furnishings. Located in the heart of Copenhagen, h27 offers a uniquely Danish experience through its local design, food and drinks selection.

A lush green garden offers peace and serenity from the hustle & bustle of downtown Copenhagen.

All rooms come with a Chromecast TV and en-suite bathroom with a rainfall shower, and some of the rooms boast amazing views of Copenhagen City hall.

Read more about this hotelShow less

Motel One Copenhagen is in the heart of Copenhagen, within a 5-minute walk of City Hall Square and Strøget. This hotel is 0.5 mi (0.8 km) from Tivoli Gardens and 1.2 mi (1.9 km) from Nyhavn. Make yourself at home in one of the 200 guestrooms.

Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Green Key (Foundation for Environmental Education) Noise-free rooms not guaranteed Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately DKK 165 to 165 per person
    • Covered self parking fee: DKK 350 per night
    • Pet fee: DKK 200 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Norwegian

    Swedish

    English

    Danish

    Dutch

Nearby attractions

Copenhagen City Hall 0.1 km / 0.1 mi
Huset-KBH 0.2 km / 0.1 mi
City Hall Square 0.2 km / 0.1 mi
Hans Christian Andersen Fairy-Tale House 0.2 km / 0.1 mi
H.C. Anderson's Wonderful World 0.3 km / 0.2 mi
Copenhagen Court House 0.3 km / 0.2 mi
National Museum of Denmark 0.4 km / 0.2 mi
Gammel Strand 0.4 km / 0.2 mi
Strøget 0.4 km / 0.2 mi
Old Market 0.4 km / 0.2 mi
DFDS Canal Tours Dock 0.5 km / 0.3 mi
Tivoli Concert Hall 0.5 km / 0.3 mi
Ny Carlsberg Glyptotek 0.5 km / 0.3 mi
University of Copenhagen 0.6 km / 0.3 mi
Christiansborg Palace 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2021
  • Number of floors (main building): 5
  • Single rooms: 15
  • Double rooms: 144
  • Junior suites: 1
  • Superior rooms: 40
  • boutique hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 58 more facilities & services
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Secure parking
  • Valet parking
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Bikes available
  • Towels and bed linen
  • Bar
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rental
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Gluten-free meals
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Early Check-inExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 15 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Motel One Copenhagen - Formerly h27

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Central heating
    • Ironing set
    • Tea and coffee making facilities
    • Internet access
    • Hairdryer
    • Shower
    • Housekeeping
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 10 m²SGL.ST
    SINGLE STANDARDPhoto unavailable4 photos

    Motel One Copenhagen - Formerly h27

    SINGLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Desk
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Tea and coffee making facilities
    • Ironing set
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Motel One Copenhagen - Formerly h27

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Motel One Copenhagen - Formerly h27

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-2

    Photos are not available for this room type.

    Motel One Copenhagen - Formerly h27

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Motel One Copenhagen - Formerly h27

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Motel One Copenhagen - Formerly h27

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Motel One Copenhagen - Formerly h27

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Motel One Copenhagen - Formerly h27

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Motel One Copenhagen - Formerly h27

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Motel One Copenhagen - Formerly h27

8.8
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.8 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
19 Jul 2026
James
just a basic hotel with minimal amenities and no fitness center.
Friends_and_family Friends
10/10
Exceptional
09 Jul 2026
William
Room on the smaller side but clean and functional. Staff very helpful re activities and dining. Only drawback was the lack of local TV to watch World Cup games. Location was great with acces to everything we wanted to do.
Partner
4/10
Poor
07 Jul 2026
Asset
Breakfast was good, with good quality, although same everyday.
The bar had plenty of options to drink, open 24 hours, but limited snack options, and no tv.
The main issue was the room, no ac, just a fan on the ceiling, and the carpet in the hallway was smelly. The bathroom has a revolving door that kept opening, with no lock. And TV had no channels, you could only castplay from you phone or tablet on it.
Partner
8/10
Excellent
04 Jul 2026
Nadine
Great locations, rooms had small bathroom but other than that we loved it.
10/10
Exceptional
28 Jun 2026
David
Great location with ideal sized room for a couples long weekend stay. The courtyard was especially useful in the very high temperatures to chill out and do not miss the chilli nuts with your cold drink! A winner.
Would definitely recommend.
Partner
10/10
Exceptional
25 Jun 2026
Anthony
Wonderful place, would stay here again. Staff were very find and welcoming.
Partner
10/10
Exceptional
25 Jun 2026
robert
Location was very central
Family
10/10
Exceptional
18 Jun 2026
LILIANA
Great location. Friendly staff. Wonderful breakfast that included vegan and gluten fee options and healthy fresh and traditional breakfast options.
Partner
8/10
Excellent
17 Jun 2026
mylene
The motel is beside the church and the bell was ringing every 15 minutes. It stopped at midnight and started again at 0900
Partner
10/10
Exceptional
14 Jun 2026
Brian
Quick check in and check out. Clean room, friendly service, central location.
Partner
10/10
Exceptional
12 Jun 2026
Patricia
Good hotel in the city centre so you can walk to the main sights, spacious for 2 people and very clean. It does not have AC but our room on the fifth floor had a ceiling fan that made the temperature pleasant.
Partner
10/10
Exceptional
02 Jun 2026
Matt
Everything was excellent. One minor issue no coffee pot in my room or any of the rooms. But, they allowed me to get hot water from the bar area.
Self
10/10
Exceptional
30 May 2026
Steven
We chose the room with a view when offered over the quiet room. Choose the quiet room. The bar next door is constantly loud especially during an Arsenal game. Staff moved us the second night. Luckily there was an alternative available when we asked early the next morning. Staff exceptionally helpful even before we had our request. Near Tivoli, Christianborg and Metro station so location worked great for us
Partner
4/10
Poor
27 May 2026
Jason
Noise is a problem at this hotel. Notice their fine print says \"Noise-free guestrooms cannot be guaranteed.\" and they sure cannot! The hotel is located next door to an extremely noisy sports bar whose patrons scream and shout afternoon, evening, and night. However, even when the bar is closed the hotel is noisy and other guests closing doors, climbing the stairs, and walking the hallways are heard within your room at all hours of the day. The hotel is very centrally located and affordably priced for Copenhagen, but bring earplugs.
8/10
Excellent
25 May 2026
HALUK
The location is perfect for restaurants and sight seeing. Very near to most places you would like to visit
Partner
10/10
Exceptional
11 May 2026
Sophie
Clean room. Very basic amenities. Room doesn’t have a mini bar or kettle / coffee making station. Beds comfortable and a great location. No AC just a fan, which unfortunately resulted in a sore throat.
Partner
10/10
Exceptional
12 Apr 2026
Kimberly
Great central location. Staff was very helpful. Area was quiet but still steps away from attractions, restaurants, and transportation.
Partner
6/10
Pleasant
25 Mar 2026
JOSEPH
Quick check in, helpful staff and nice bar.


Room wasn’t very clean, there was blood on the mattress and white stains on the curtains. There is a clock tower nearby that rings every 15 minutes until midnight, if you want an early night maybe bring earplugs.

Location is ok, there is a pub next door that can be a little loud when sports are on, but nothing too bad.

Partner
6/10
Pleasant
24 Mar 2026
Hoda
I would like to have more privacy when I use the bathroom!
Family
10/10
Exceptional
16 Mar 2026
David
Friendly staff, good location
10/10
Exceptional
14 Mar 2026
Stacey
Another great stay in the center of the city!
Business Self
10/10
Exceptional
08 Mar 2026
Anne
The hotel was wonderful — they let us check in early, which was amazing. The beds were comfy, it was very clean, and it was central to everything. We would definitely stay here again if we are back in Copenhagen.
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
amber
Spotless room, great location for shopping, nice little bar and good breakfast options for vegans
Business Self
10/10
Exceptional
14 Feb 2026
iouri
Great location, clean, nice service
Leisure Self
10/10
Exceptional
07 Feb 2026
Gideon
Staff room location were great
Business
6/10
Pleasant
07 Feb 2026
Stephen
Have a TV with actual channels. If I want to just watch Netflix or YouTube I’d use my iPad which you insist I link up to the TV.
Self
10/10
Exceptional
02 Feb 2026
Gideon
Staff was great
Business
6/10
Pleasant
22 Jan 2026
Michael Andrew
We paid for breakfast, but the hotel didn’t have it on their system. They said Expedia does this all the time.
Leisure Partner
10/10
Exceptional
15 Dec 2025
Tyler
Really nice location. The only knock against this place is that it is expensive. Much more than it should be, but that's pretty much all the same in Copenhagen.
Leisure Partner
10/10
Exceptional
14 Dec 2025
amber
Kind staff, lovely bar, quiet, vegan options for breaky!
Business
8/10
Excellent
14 Dec 2025
Holly
Staff were very friendly, the room was clean.
Self
6/10
Pleasant
12 Dec 2025
Anne
Room was too bare bones for business travel: no chair, desk, iron, snacks/beverages; no place to set toiletries in the bathroom; no conditioner or lotion, etc. Very comfortable bed.
Business
10/10
Exceptional
01 Dec 2025
Grace
Small room but expected for central hotel - all spotless and nicely decorated
Friends_and_family Friends
10/10
Exceptional
29 Oct 2025
Charity
Friendly staff, very clean and relaxing vibe. Perfect location for exploring Copenhagen.
Leisure Family
10/10
Exceptional
20 Oct 2025
Paul
Staff were very good and spoke very good English and knowledgeable
Leisure Partner
10/10
Exceptional
09 Oct 2025
Alina
Convenient location, across the street from Tivoli
Leisure Family
10/10
Exceptional
06 Oct 2025
JAMES
This is a perfect location for exploring the city. Affordable (minus that pricy but stellar breakfast) & pristine. Highly recommend.
Business Self
8/10
Excellent
25 Sep 2025
EDGAR
Property was clean and larger than the one we stayed in in Brussels.
Leisure Family
8/10
Excellent
17 Sep 2025
Sharon
This hotel was located close to many sights including Tivoli Gardens and lots of restaurants. There is a nice bar area and outdoor courtyard for seating. We were disappointed that one side of our bed was against a wall. That caused my partner to have to climb out the end of the bed and to feel constrained in sleeping.
Leisure Partner
8/10
Excellent
03 Sep 2025
David
Everything was great. The room was a little tight. but we didn't spend much time in it other than sleeping. Everything was clean and the people were great. The Lounge was nice as well.
Leisure Partner
8/10
Excellent
28 Aug 2025
Roberto
Great location, great breakfast and nice staff
Leisure Family
10/10
Exceptional
27 Aug 2025
Michael
Area was great, the staff was great, very close to the bars, cafes, and shopping.
Business_and_leisure Partner
10/10
Exceptional
10 Aug 2025
LEWIS
Great location..clean and reasonable for what you get.
4/10
Poor
07 Aug 2025
Juan

Terrible relationship price quality

Terrible relationship between price and quality. It is a 3 star hotel, not 4. Rooms lack a lot of details: no glasses, no safety box, no desk, elevator is terrible. Breakfast is basic. The best is the argentine staff, they are super friendly and helpful.
Friends_and_family Family
8/10
Excellent
06 Aug 2025
chad
Service was outstanding especially front desk Mineala.
Leisure
8/10
Excellent
04 Aug 2025
Gail
Clean and comfortable. Very nice staff. As with other Copenhahen stays, expensive and no complimentary breakfast or even coffee, tea, no refrigerator, microwave. Just makes traveling more expensive and less convenient/ economical and ecological.
Leisure Family
8/10
Excellent
01 Aug 2025
Sarah

Comfort in central location

Great location in the center of Copenhagen. The room was fairly small but very comfortable for a couple of nights. I'd stay here if I visited Copenhagen again.
Self
6/10
Pleasant
09 Jul 2025
Davis
Good location and good staff. Most local places are walkable from here. Nice courtyard. Area adjacent to the lobby has a bar and several board games.

The rest was sadly not as good. The rooms are tiny. Our room did not have a table or chair (no space). No space for more than one suitcase. No tea/coffee facilities in room. No iron / ironing board. The toilet door is effectively just a pane of glass and doesn’t lock.

Fine if just for business and an overnight sleep. Not so good if planning to spend time in the room.
Leisure Partner
2/10
Poor
03 Jul 2025
Matus

Disappointing Stay – Misleading Bed Size and No A/

Our experience at this hotel was unfortunately not great. The bed was advertised as a queen, but it was barely more than a single—definitely not big enough for two people to sleep comfortably.

The room also had no air conditioning, just a small fan. We were placed on the ground floor with a window facing the garden. Because of the heat, we had to sleep with the window open, but guests were outside shouting and making noise throughout the night. We ended up calling the reception, and to their credit, they did ask the guests to go inside. However, this kind of disturbance should really be monitored and addressed by staff proactively—not only when guests complain.

Adding to the issue, the staff themselves were noisy, moving things around on squeaky carts in the middle of the night. All in all, it was an uncomfortable and frustrating stay
Business Partner
10/10
Exceptional
02 Jul 2025
tina
Centric and nice little hotel
Leisure Family
8/10
Excellent
25 Jun 2025
Verified traveler
First of all the location was great in regards resturants, shopping, and accessing the sights we wanted to see by foot. It was a relatively short walk from the train station and to Tivoli Gardens. Functionally, the pluses were a big comfortable bed, good water pressure with plenty of hot water, and a quick response elevator. The staff were very helpful and pleasant! On balance, the rooms were fairly small with limited space for luggage. The lack of AC made it important to keep a window open. If you are sensitive to a lot of street noise this might be a drawback. Also I would have liked a safe in the room.
Partner
10/10
Exceptional
16 Jun 2025
Kristen

Great find!

Modest room but fine design and most comfortable bed. Staff was incredible! Breakfast is just fantastic. Nice location.
Partner
10/10
Exceptional
04 Jun 2025
Irene
Very clean, neat, and in good shape. The bed was very comfortable. Location is also very central. Lots of bars and restaurants around
10/10
Exceptional
25 May 2025
Chun Hin
Everything is good with an exception that it maybe a little noisy during weekend night since there are some pubs nearby
Leisure Partner
10/10
Exceptional
16 May 2025
john
Fantastic stay
From the minute we arrived until the minute we left every member of staff were fantastic
Extremely friendly and helpful all the way through our stay
Room was spotless as was the rest of the hotel lovely breakfast and a great location to explore the city
We travel a lot and this is definitely one I would totally recommend
Leisure Friends
6/10
Pleasant
15 May 2025
mark
I booked a Comfort room with a king bed. It was a nice room, but I thought it was a bit small for the price. There was a rack instead of a closet. A small desk table and chair and the bed. You could either walk around the bed or pull out the chair from the desk, but not both. When I checked in, I was informed that the hotel uses Chromecast from your own mobile devices and no longer provides any television channels. Really? Really.

I can't really say that there was anything wrong with the property, but it was not for me. I contacted Expedia and they were great about ending my stay early and getting me a refund for the unused days. The Hotel staff was courteous and professional but had no knowledge of my early cancellation or record of any conversation with Expedia. Thanks again to Expedia for their software that allows you to download a transcript of the conversation. Problem solved.
Leisure Self
8/10
Excellent
13 May 2025
Eleanor
Overall I would say this is a good shout for somewhere to stay in Copenhagen. The central location is brilliant. Being in the heart of the city does come with some street noise and a loud chiming clock- added to the charm for us but wouldn’t for everyone.

There are no tea and coffee making facilities in the room- we did really miss these. Maybe pack a travel kettle if you’re looking to stay here.

The chromecast for tv is a lot of hassle. We did it once and didn’t bother again. If having access to tv on holiday is important to you this would bother you.

Overall very happy. Room was basic but very clean and perfectly pleasant. Staff very nice. Hotel in great location.
Leisure Partner
8/10
Excellent
30 Apr 2025
JOSE ANTONIO

Good location

Very good location in Copenhague. Spacious room.
Partner
10/10
Exceptional
30 Apr 2025
Laurel
Wonderful place to spend our first night in Denmark. Everyone was kind and helpful. Breakfast was amazing!
Partner
10/10
Exceptional
13 Apr 2025
Kristen
I had a very pleasant stay at Hotel One in Copenhagen! The hotel is conveniently located to transportation and within walking distance to all of historic Copenhagen. I am a mature solo female traveler and I felt very safe in the area surrounding the hotel. Enjoy!
Leisure Self
10/10
Exceptional
02 Apr 2025
CATHERINE
LOVED IT.
10/10
Exceptional
31 Mar 2025
JASON
The hotel was very pleasant. Decent sized room, good shower and comfortable bed. Staff always pleasant when spoken with. Location is perfect for exploring the city, with ample options for dining etc nearby.
Leisure Self
8/10
Excellent
26 Feb 2025
Georgia
Stay at this hotel every-time I come to Copenhagen, as it is clean / lovely and perfect location for shopping etc… very reasonable price for such a nice hotel.
Business Self
8/10
Excellent
31 Jan 2025
Gandih
It was a nice experience overall.
Lucia the bartender downstairs was very nice and kind. She was always welcoming us with a nice smile asking how are we doing and making sure we are having a good time
Business
10/10
Exceptional
27 Jan 2025
Jerald
Great stay, easy check-in. Location was perfect I walked everywhere.
I will be staying here again.
Leisure Self
6/10
Pleasant
13 Jan 2025
Leon
The towels were of very poor quality. The room was very small. The check in staff were not particularly helpful.
Leisure
6/10
Pleasant
10 Dec 2024
Simone
The tv doesn’t have channels and you have to have chrome cast app and do it that way. Unfortunately our phones didn’t work as the remote (maybe an old phone) so it was a v quiet bedroom!
10/10
Exceptional
08 Dec 2024
mark
Lovely hotel beautiful beds
Leisure Friends
10/10
Exceptional
07 Dec 2024
Eugenia
Shower access is difficult, hair dryer is old, elevators were slow. Room was amazing and comfortable, bed was great and the view of city hall was beautiful!! Most of all was the friendly staff and the location (close to metro, tivoli gardens and museums). Thanks for a lovely stay!!!
Leisure Partner
8/10
Excellent
21 Nov 2024
Islah

Gréât location

Very friendly staff. Great location. Yea coffee making facilities or bottle of water missing in the room
Business
10/10
Exceptional
21 Oct 2024
Patrick
Very convenient. Cozy, well designed rooms.
10/10
Exceptional
18 Oct 2024
DONNA
Staff is amazing very ckean greal location
Leisure Family
10/10
Exceptional
16 Oct 2024
Stephen

Good quality

Great quality room, approachable and helpful staff, comfortable bed.
Self
2/10
Poor
04 Oct 2024
Folasade

Room already occupied by another

Clean large room, just did not feel safe having been given a key card to someone else’s room wen I checked in late that evening and there was someone already in the room sleeping,!
As a woman who travels on her own the thought that this could easily happen annoyed and scared me. Due to this when in my room I would block the door with my suitcase and a stool.
To be told oops sorry for the mistake not good enough
Business
10/10
Exceptional
26 Sep 2024
Trevor
A great base for exploring the city
Leisure Partner
6/10
Pleasant
23 Sep 2024
Hendrica
We stayed 4 days at the grand Joanna when we first arrived and choose this hotel Motel One to come to for 5 days after traveling around Jutland. It had the same rating and was priced similar $313 USD a night. For that money I do not expect to have to sit with a breakfast plate on my lap in the lobby because the seating is not adequate. The room was not cleaned automatically and getting a new set of towels happened only after multiple requests. This to me is a 3 star hotel not a 4. At the Grand Joanne you could reserve your time for breakfast and could choose an item from the menu beside the breakfast bar. The breakfast bar at Motel One was ok but way too busy. We are an elderly couple and in the end concluded that although the location was very good, the whole experience at the Grand Joanne so far exceeded from Motel One that we will never stay at Motel One again. The staff at the check in was nice but the check in is part of the Lobby Bar. Too me they are cutting corners everywhere. Disappointed for the price they charge.
Partner
10/10
Exceptional
20 Sep 2024
rohit
A nice and clean hotel in a very convenient location based centrally with easy access to bars, restaurants and some key attractions. Room was clean and well maintained. Only missing thing is there were no safety lockers in the room.
6/10
Pleasant
20 Sep 2024
Diane
Staff wonderful and very helpful. Location good. No washcloths, hair conditioner,or lotion. TV could only be streamed with your phone

And you needed to have streaming channel on your phone. Room face the street so very noisy with cars and people talking and church bells ringing every quarter hour.
Leisure Partner
10/10
Exceptional
20 Sep 2024
Francine
Amazing hotel! Stylish, spotless and friendly! A wonderful welcome to Copenhagen.
Self
8/10
Excellent
05 Sep 2024
Barry
Small room barebones
10/10
Exceptional
04 Sep 2024
Leanna
Perfect location. Easy to walk everywhere we needed and close to the central train station. Nice room with a large bathroom and very friendly staff.
Leisure Partner
4/10
Poor
28 Aug 2024
Jodi
Everyone at reception was friendly and helpful, but that was only positive thing.

Got a room facing street with bars downstairs, extremely noisy until early morning, 0 hour of sleep on my first night there.

Switched to a different room, where you could hear the nearby bell tower ringing very loud every 15 minutes from 8am to midnight. (Probably a problem for most hotels in the area though)

Very soft mattress; almost no storage space in room, no desk, chair, or even a nightstand in my second room.

Overall very uncomfortable room and bed, and impossible to sleep outside midnight - 8am.
Leisure Self
10/10
Exceptional
28 Aug 2024
Annalyce
Loved the location. Walking to tivoli gardens and the zoo
Leisure Partner
10/10
Exceptional
14 Aug 2024
Roberto

Motel One gets a 10

Excellent location, friendly staff and super helpful when needed.
Partner
8/10
Excellent
14 Aug 2024
David

Good location

Good location
Partner
8/10
Excellent
23 Jul 2024
Bouillanne
I recommend This hotel good staff
10/10
Exceptional
26 Jun 2024
Jacquelyn
Great place to stay! Complimentary tea and coffee would be nice but it was still wonderful.
Leisure Partner
10/10
Exceptional
26 Jun 2024
Elizabeth
Great location, service
10/10
Exceptional
21 Jun 2024
Andrew
Great location for easy access to city centre and train station. The hotel bedroom was very good. Staff were always friendly and helpful.
Leisure Partner
10/10
Exceptional
20 Jun 2024
Douglas
The staff were the highlight. Professional all the way
Partner
10/10
Exceptional
04 Jun 2024
Wendy Jane
Great location in centre of Copenhagen.
Small room but very comfortable. 9
Nice areas to wait or relax near reception.
No kettle in room but reception can give you a cup of hot water.
Partner
6/10
Pleasant
26 May 2024
David
Very noisy until 300am. Rooms hot and unable to open window due to noise. $24usd extra for buffet. Rooms are clean. Bathrooms have opening so can hear everything.
10/10
Exceptional
09 May 2024
James
The staff at this property is amazing and extremely helpful - they made my stay extra special
10/10
Exceptional
02 Apr 2024
Hoi Wai
Great location!
8/10
Excellent
07 Mar 2024
Joshua

Very Nice, Central, well-priced option in CPH

Very good and convenient location. Comfortable room and environment. The only small issue was soundproofing to outside. There is an irish bar next to the hotel and I did have trouble sleeping one night because of the outside noise from the smokers. This isn't the fault of the hotel though. Suggest bringing earplugs if you are a light sleeper like me.
Business
10/10
Exceptional
07 Mar 2024
Phil

Comfortable and good value for money

I just needed a roof over my head but the room was very comfortable. It is a budget hotel so it didn't have everything that more expensive ones do but I didn't want those extras anyway. The staff were very pleasant and all spoke very good English which was good for me because I don't speak Danish.
Self
10/10
Exceptional
19 Feb 2024
Susan

Just right for us

We were only at the Motel One for1 night, but it was perfect for us. We were in a great location with many restaurants. The hotel was clean and comfortable with a great breakfast too. We look forward to returning to Copenhagen and the Motel One in the future.
Partner
8/10
Excellent
18 Feb 2024
Wayes

Good stay good vibes

Good stay. We got a king bed room but the bed seemed the same size to our friends despite us paying more for a bigger bed. Other than that no complaints friendly staff and good vibes
Friends_and_family Friends
10/10
Exceptional
23 Dec 2023
Hannah
I arrived late but there was a friendly face to check me in, my room was cosy (normal for Copenhagen) but really nicely decorated. The shower was great, the bed SO comfy, I slept brilliantly. I didn’t have breakfast as there was a Starbucks 5 min walk away. Would definitely go back.
Leisure Self
10/10
Exceptional
11 Dec 2023
H
The staff were very accommodating, even when I was only staying one night. I had a smaller room as I booked and it was more than enough. Hair dryers provided and attentive staff. Great hotel.

Location & surroundings

Motel One Copenhagen - Formerly h27
Longangstraede, 27, Copenhagen, Denmark

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Motel One Copenhagen - Formerly h27

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