Best Western Ducasque

Netherlands , Maastricht
MAASTRICHT, Helmstraat, 14
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100 reviews shown

10/10

Exceptional

02 Jan 2026

Catherine

Room was great, staff were great, friendly and helpful

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

David

The room was great. Clean and spacious. The staff were sll courteous and helpful. Especially Lucas, he is a grest asset to the hotel. The hotel's green program is good.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Peter

Everything was perfect

Business

10/10

Exceptional

05 Oct 2025

Meng Kei

Leisure

10/10

Exceptional

29 Jul 2025

Julie

We really liked this hotel! It’s cute and cozy. Perfect location with so many restaurants and shopping in walking distance. The staff here are so friendly and accommodating. Would definitely recommend.

Leisure Family

10/10

Exceptional

27 Jul 2025

Susan

Very comfortable beds. Staff super friendly. Delicious buffet breakfast. Parking is available but expensive

Partner

2/10

Poor

20 Jul 2025

Steve B.

Beds were terrible. Pillows inadequate. Absolutely terrible experience. For the price we will never go back again.

Leisure Partner

10/10

Exceptional

12 Jul 2025

VILMOS

Great location, friendly staff...rooms are outdated...

Leisure Partner

2/10

Poor

12 Jul 2025

colin

Do Not Stay Here

Location was perfect for Andre Rieu concert but everything else was really poor closer to 2 star nowhere near 4 star. No Bar , no restaurant, and entire hotel was dirty and needed a thorough clean and upgrade. The lift smelt rank and only went to 4th floor which then required a higly dangerous climb up vertical, narrow stairs trying to carry suitcase to get to all rooms on 5th Floor. No help offered by staff. Rooms & bedding smelt, decor aweful and shower was weak and broken. There were trip hazards everywhere and dangerous for the many OAP's and Disabled people who stay here. Photos give a false impression that you can see the square which is only visible from the breakfast room, & even that was taken many years ago as the trees have now grown and hide the view. Way overpriced for every aspect, even allowing for the good location.

Friends_and_family Family

10/10

Exceptional

17 Dec 2024

Dolores

I was kept awake at night time by the sound of water filling up in water tanks somewhere.

10/10

Exceptional

16 Dec 2024

Margaret

A very quaint hotel. This was beautifully maintained. The room was very comfortable.
Overall an amazing visit 12/12/2024

Leisure Family

10/10

Exceptional

31 Oct 2024

Eddy

Beautiful view. I would definitely go back there

8/10

Excellent

27 Sep 2024

Verified traveler

This is an old building, with old building charm. We loved the old elevator and its musty wood smell, charming! Staff were all great. No lounge area or bar. Our room overlooked the Vritjhof Square. A bit noisy at 4am when a few drunks were singing enthusiastically! Room was comfortable, no hairdryer. We had breakfast at local cafes which was good.

Partner

10/10

Exceptional

21 Sep 2024

Stephen

Excellent

10/10

Exceptional

07 Sep 2024

paul

Really impressed with this Hotel, rooms had plenty of space and were well equipped. The hotel was centrally located and the staff were very obliging. Local restaurants were plenty and reasonable.

Leisure Family

10/10

Exceptional

06 Sep 2024

Michael

Great

10/10

Exceptional

05 Aug 2024

Ian

Quirky but great!

The hotel is situated right on the main square close to the shops, restaurants and sights. It is about a 25 minute walk from the train station, but its flat and pretty much a straight line. Loads of individual, quirky, art-deco features, from the lift with seats, to fabulous movie posters. We had a superior room with a fantastic view of the square, to watch the hustle and bustle of the restaurants, tourists and bars. Bathrooms have been modernised and updated, free Wi-Fi, tasty and fresh buffet style breakfast. ALL of the staff were lovely, particularly those at breakfast. Loved this hotel.

Partner

10/10

Exceptional

28 Jul 2024

Verified traveler

Very nice art deco hotel very comfortable and lovely smart new bathroom

8/10

Excellent

19 Jul 2024

Anne

Loved how near it was to the Vrijthof, as we were going to an Andre Rieu concert. The hotel staff were friendly, helpful and efficient.
However, our friends were staying in room 405 and found that the bathroom was very small, with hardly any room to manoeuvre between the toilet and shower door. This room is really only suitable for very slim people.

Leisure Friends

8/10

Excellent

10 Jul 2024

Karen

Lovely stay

We really enjoyed our stay at this hotel. Great location, central for enjoying everything Maastricht has to offer and perfectly placed for the Vrijthof Andre Rieu concerts.
The staff were very friendly and helpful, we arrived an hour before our check in time not expecting our room to be ready and it was , so that was a great bonus. The room was very clean and comfortable and we had plenty of space in a deluxe room and a large bathroom with a really good shower and plenty of hot water. Air conditioning was very good when we needed it.
Breakfast in the spacious dining room was good with enough choice for us, friendly, cheerful and helpful staff and it was all very relaxed.
We enjoyed our stay at this hotel and will definitely return.

Partner

10/10

Exceptional

23 Jun 2024

Verified traveler

Perfect location, very lovely staff and a great br

Perfect location, very lovely staff and a great breakfast too.
What more could you ask.
There is a supermarket just 2 doors away \"ah\" = Albert Heijn
The room we had 582 was magic, a window opening to the main square and such beautiful views of the church and 50 metres from the main street with hundreds of shops there and in every side street.
Just 5 min walk to the market square too.
We had many good restaurants also within a few minutes stroll.
Every cathedral, basilica, and sights like the Hellport (old city gates) are within easy walking distance.
A special thanks to Nicki & Giorgia, who took great care of us.

Partner

10/10

Exceptional

21 Jun 2024

Sue

Terrific Tuscan Tranquility

What a glorious place, we’d been travelling through Europe for 2 weeks when we stayed at Il Colombaio. The simple relaxing atmosphere was just what we needed. Chilling in and around the superb pool and wandering a few yards to eat and drink when required made our stay perfect. The breakfasts and lunch were the best we’d encountered on our trip.

Partner

10/10

Exceptional

14 May 2024

Tracy

Big shoutout to the nicest receptionist during our European adventure!!

10/10

Exceptional

05 May 2024

Lisa

Wonderful location, helpful staff, and convenient breakfast.

10/10

Exceptional

23 Apr 2024

Verified traveler

Excellent

Great room, clean, great service

Friends_and_family Family

8/10

Excellent

22 Mar 2024

Ayana

We had a lovely stay. The staff were very friendly and helpful. However if you are looking for a modern space, this is not the hotel. The rooms are basic and old.

Friends_and_family Family

10/10

Exceptional

24 Feb 2024

Steef-Jan

Great hotel, fresh rooms, airconditioned, and friendly staff. A good place to stay for visiting Maastricht - right in middle of everything. Price is good, quality excellent - it’s great and I’m happy I picked it!

Leisure Partner

8/10

Excellent

22 Jan 2024

Audrey

Leisure Partner

10/10

Exceptional

20 Dec 2023

Peter

Mooi en goed hotel

Leisure Partner

10/10

Exceptional

19 Dec 2023

Kata

I loved the hotel and we got the room that faced the Christmas market which was a bonus. The breakfast was great (although a bit pricey but very convenient) and my favourite was the lift. I really can't fault anything. It is extremely central and while we didn't really explore the area, it was really nice to be in the centre. The room was spacious, large TV, large bathroom, we had the balcony as well. The Receptionists were very helpful with booking the taxis for us and phoning up when one was a bit late. I would definitely recommend this hotel and would also return if I travelled here again.

Leisure Family

10/10

Exceptional

27 Oct 2023

Scott

Cool place and great location

Leisure Family

6/10

Pleasant

18 Jul 2023

Dave

We paid approximately £250 for one night, all there advertising leads you to believe you will have a room overlooking the square, definitely not the case when you arrive. We arrived after check in time to be told our room would not be ready for another half hour, i said that’s fine as our room overlooks the square, we do not have any rooms that overlooks the square, I challenged him, again he said the same but louder, he then said I will now give you another room with a upgrade, the room was no better that you would get in the Uk from travel lodge for £50 a night. The room we had was on the 4th floor and later when we returned to it the keycard would not work so I went down and had it recharged but that didn’t work so went down again and was give two further cards and neither worked so my wife went down this time and we managed to get in. Later my wife required a Uk adapter so I went down and asked if they had a loan one, no came the reply but I will sell you one for €10, with no choice I had to pay the £10. The bed was ok and the room was clean. Would I stay here again, NO

Partner

10/10

Exceptional

09 Jul 2023

Tyler

Second time staying at this hotel…fantastic location. Love the quirkiness of this place, staff are fantastic, wouldn’t hesitate to stay again.

Leisure Partner

10/10

Exceptional

27 Jun 2023

Verified traveler

Everything was lovely. The concierge was helpful and the location convenient.

Self

6/10

Pleasant

08 May 2023

Jan

Centrale ligging maar geluid van buiten was op 3 hoog goed te horen. Gordijnen verduisterden slecht. Douchecabine was aan de krappe kant.
Onze kamer was enorm groot, lag t.o. de lift maar deze hoorden we gelukkig niet.
Vriendelijk personeel, hotel was wat gedateerd maar het paste.

Leisure Partner

8/10

Excellent

07 May 2023

Linda

Centre nearby. Lots of shops, restaurants and terrases. Good vibe.

Leisure Partner

8/10

Excellent

13 Mar 2023

Joao

very central

Business_and_leisure Family

8/10

Excellent

06 Nov 2022

Augustinus

the elevator was broken for days, not very pleasant.
Staff helped us to move us from the 4th floor to the 1st.
overall pleasant hotel

Business Partner

10/10

Exceptional

23 Aug 2022

Philipp

Amazing location and accessibility to everything. Convenient, well maintained and helpful staff.
We had a few issues with our room upon checkin, but the staff was very accommodating, understanding and helpful in finding a solution and made several extremely generous gestures for making up the inconvenience. VERY impressed with the unexpected customer service beyond call and duty!
Also great suggestions from the friendly multi-lingual (impressive!) night manager regarding dining and sightseeing tips!
Highly recommend and we will definitely return!

Leisure Partner

10/10

Exceptional

23 Jul 2022

Nigel

Lovely hotel in a spot on location.

What a find!
Lovely hotel, location for the vrijthof you could not get any better. Centre of old town, walking distance to everywhere. We walked around the sights, returned for a rest and drink, then set out again. Car parking arranged in secure commercial park just across to road. Room large and so clean, lift to floors makes suitcase carrying easier. abreakfast was tasty, all fresh, full continental with english options available. covers all tastes. The staff in the hotel were excellent, always happy and smiling.
Really can't think of any negatives, for what we wanted in a hotel it delivered
Thank You

Partner

10/10

Exceptional

18 Jul 2022

James

Had a small issue with safe and Shower but was sorted quickly
as usual staff very friendly and welcoming

Leisure Partner

10/10

Exceptional

14 Jul 2022

VILMOS

I LIKE ALL OF IT.

Leisure Partner

4/10

Poor

24 Dec 2019

Verified traveler

The location is good but in no way this hotel is a 4 star! The heating was set at 30 degrees in both rooms we have booked, and in both rooms we can hear the water flowing for the whole night! The hotel is under staffed and only one on duty in the evening! The computer system was down during our whole stay and our bill was written by hand. Compared the experience with the price we have paid, I wouldn’t recommend this hotel at all.

Friends_and_family Family_with_children

10/10

Exceptional

23 Dec 2019

Maureen

Disabled access

A ramp would add that little bit extra to a first class hotel as access unsuitable for anyone with disability

Friends_and_family Family

8/10

Excellent

20 Oct 2019

Shinya

Very good except for one

Everything, except for a female staff who was in charge on the evening of 19 October, was very good.

I asked her whether I can borrow a wine opener. She said sharply “No, we don’t have any as we don’t have a restaurant inside. You can check with the supermarket, but I don’t know.”

The hotel’s brochure says “All other alcoholic and non alcoholic beverages can be bought at the front desk.” So, if you order a bottle of wine, she definitely will say “Here is your wine. We don’t have an opener. You can check with the supermarket.” For sure.

8/10

Excellent

14 Oct 2019

Verified traveler

Room is small but other than that, all was ok

Bedroom was extremely small, even for the hotel's location. You literally couldn't pass by properly between the bed and the desk in front of it. Other than that, service was good and overall very clean. Breakfast not that vast but it had all we needed.

Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

Great room plenty of space stairs are a bit steep but wasn’t a problem

Leisure

8/10

Excellent

30 Aug 2019

Verified traveler

Situation in the centre of the city
Room was a bit small

Leisure Partner

8/10

Excellent

23 Jul 2019

Marjorie

Passable

The room size was inadequate due to the large furniture leaving no space to unpack suit cases .It was necessary to use the remaining floor space which was very inconvenient .
The incease in price for the room on the evening of the concert was not justified and was unreasonably high at 246.88 € considering the cost for the previous 2 nights at 90 and 69.85 respectively

Partner

10/10

Exceptional

10 Jul 2019

Verified traveler

Excellent location for the Andre Reiu concerts and for exploring Maastricht

Leisure

10/10

Exceptional

06 Jul 2019

Peter

Great experience from check in to check out. Very nice hotel right in the middle of the city, very friendly staff. Stayed for 2 nights and will be back again

Friends_and_family Family

6/10

Pleasant

22 Apr 2019

Philippe

Hôtel vieillot bien situé

Les chambres n’ont pas été rénovées depuis un bon moment, avec les vieux tapis, etc. L’hôtel ne mérite pas ses quatre étoiles. Les chambres ne sont pas insonorisées non plus. Sinon, la taille est correcte, et l’emplacement est bien.

Partner

10/10

Exceptional

20 Apr 2019

Verified traveler

I was early in the hotel at 11 am and wanted to go shopping before check in because check in is at 2 pm.
Surprisingly the room was ready already at 11 am. Friendly staff. Very nice room with view on Vrijthof was given to me. Very clean room, good breakfast. Hotel super location. I think the best location you can get. Enjoyed my stay. Thanks Amrath du Casque Hotel.

Leisure Self

8/10

Excellent

29 Mar 2019

Verified traveler

Location is great, breakfast is average , old building ...

Business Self

8/10

Excellent

28 Jan 2019

Sarah

Good location, iffy service

Location is very good. Beds comfortable. There was a faint smell of sewage from the bathroom and our sink backed up – even after we managed get it drained, the scent lingered. I was not happy with the level of service as they were quite unaccommodating but I don't imagine that's always the case. I would recommend for the value, location, and comfort; assuming you don't have plumbing issues or an actual customer service need that will likely go unsolved, you'll have a very comfortable time.

Friends

10/10

Exceptional

16 Dec 2018

Verified traveler

Very nice staff, good hotel and good breakfast. The location is also very good

Leisure Partner

8/10

Excellent

27 Nov 2018

Nice hotel in a good location. Noisy on weekend nights until about 1am. Not apparently above or next to a bar or club but music could be heard quite clearly. Maybe request a higher floor?

10/10

Exceptional

25 Oct 2018

Michael

Nice room good staff good location great night life

10/10

Exceptional

07 Oct 2018

Verified traveler

Great location. Close to restaurants and shops. Staff is extremely welcoming.

6/10

Pleasant

29 Sep 2018

Roger

A very young inexperienced receptionist on duty when we arrived. There was a problem with the room we were given and we were asked to pay when we had paid already. Both of these were resolved eventually.

Partner

8/10

Excellent

23 Jul 2018

Great location but that’s about it

The hotel is in a great spot and the rooms are comfortable but the breakfast is poor for the price so we opted for the nearby McDonalds. The rooms were not particularly well cleaned - we found hair grips and tablets on the floor of our room which were not ours. The staff were mixed - generally the ladies were helpful but there was one male member of staff who was grumpy with everyone which wasn’t great. Would recommend on location alone.

10/10

Exceptional

18 Jul 2018

Elldaday

Right in the centre

Excellent location, near the square and excellent shopping.
Big, clean light room.
Friendly staff.

6/10

Pleasant

16 Jul 2018

karen

Mediocre

Not a 4* hotel , lobby , such as it is, very dated. Rooms slightly better.
No mirror near any outlets for ladies to use blow dryer!
Dry in the dark?

We arrived around 1:00 and despite our reservation saying 2:00 check in , we were told our room would be available between 2 and 3. Okay fine. We returned at 2:30 and had access to our room at that time.

Decent enough stay , just a bit underwhelming.

8/10

Excellent

14 Jul 2018

Verified traveler

Perfecte locatie.

Vlakbij het Vrijthof voor het concert van André Rieu.

10/10

Exceptional

06 Jul 2018

short break

ideal position for touring Maastricht. staff were exceptionally helpful. hotel does not have any lounge facilities other than main reception area.

8/10

Excellent

04 Jul 2018

geoffrey

City centre hotel. Good location

All good x all good x all good X. Breakfast was a bit expensive.

Partner

10/10

Exceptional

28 Jun 2018

Verified traveler

Great place

Loved the hotel, great location with incredible staff. I truly recommend this very nice and little hotel in the heart of Maastricht

8/10

Excellent

16 Jun 2018

christopher

Great location

Perfect location and easy to get to. Nice parking and a good rate. 1 minute walk from the man square. Well looked after old hotel.

Partner

10/10

Exceptional

25 May 2018

Verified traveler

Perfect location, room was a little small but had everything we needed, good value for money.

Partner

8/10

Excellent

14 May 2018

Pcohen88

Most comfortable mattress ever in a hotel! Very close to both Market squares.

8/10

Excellent

29 Apr 2018

Verified traveler

Conveniently located hotel

Nice hotel, very centrally located. Beds were great and lots of pillows. Free coffee on your way out in the morning (or whenever). Great place to stay for a few days.

8/10

Excellent

03 Apr 2018

Steve,Veronica

long weekend in Maastricht, what a great place

Maastricht has something around every corner. Very international and very comfortable for tourist of all ages and capabilities.
The pleasant surprise was the value for money for food and drink compared with anywhere near Amsterdam.
We will return for sure

6/10

Pleasant

28 Mar 2018

Gary

Not too bad

Shower was a bit dirty, room small, but functional... The far superior 'eye' hotel next time for me

2/10

Poor

08 Mar 2018

Andrei

Don't be fooled by pictures, two stars at max.

+ Very good location
+ Nice staff

- Two stars hotel advertised as four
- Water flow sound trough the pipes all day/all night
- Horrible bad mattresses
- Expensive parking site, 30 EUR or more

I usually never let negatives but check the picture of my \"upgraded room\" so you can judge yourself .
I also get the same \"upgraded room\" treatment in Amsterdam Amrath Grand Hotel so I believe this is part of their marketing, in Maastricht I got the mansard room in Amsterdam the basement room, I'm really upset...

10/10

Exceptional

05 Feb 2018

Nicolaas R

Our graduation stay

Helpful staff. Old hotel at the Vrijthof with charm. Warm enough even for me.

Family

10/10

Exceptional

28 Dec 2017

gus

Great location and friendly staff

Arrived to a warm welcome by Robin. Hotel is in an amazing location and our room had a balcony overlooking the Christmas market in Vrijthof square. Breakfast was ample and again had a great view of the market square. Overall excellent stay and would go again.

8/10

Excellent

21 Nov 2017

Marie

Nice hotel overlooking the beautifulcity square

You get a very warm welcome at check-in, All of the staff are very pleasant and have excellent English and French language skills. The rooms are spacious and modern and very clean, Try to get a room overlooking the Vrijthof - it is beautiful by day and stunning by night.

8/10

Excellent

21 Sep 2017

ErickTreeTops

My stay

Location is excellent. This is an old fashioned hotel but all things are in good order. You are right between the two squares in Maastricht. 4 doors from supermarket and next to countless places to eat and shop

The room i had was small but for one person it was just big enough. I believe they have larger rooms.

My room was very warm even though outside was 14 degrees Celsius. All attempts at lowering the room temp failed and it stayed around 24. in the end the cleaner left one window ajar for me.

The bed was very soft for me but that's a personal choice. I was supplied with four pillows which were all very high as I prefer a flatter pillow a combination would have better.

Other then that the place is fine.

Regards

Family

8/10

Excellent

13 Sep 2017

Verified traveler

Five star location, 3.5 star hotel

The location couldn't be better for exploring central Maastrich. An easy walk to the train station. Had to wait 5 minutes for staff to show up at modest reception desk. Room was adequate and clean. Little things like no outlet for a hairdryer any where in proximity to a mirror.

10/10

Exceptional

26 Jul 2017

Margaret

hotel location perfect staff very friendly and helpful.

10/10

Exceptional

17 May 2017

Verified traveler

Very nice hotel in the major town square

Wonderful stay! Great small city..Took a great free 2 hour walking tour of the city. May lovely sights

10/10

Exceptional

08 Apr 2017

Nancy

Historical and comfortable hotel

All in one for me: historical, parking and located right in the old town. My room had a view on the square so very pleasant. The staff was courteous and very nice. Loved it!

10/10

Exceptional

12 Mar 2017

Lucy

Loved location and breakfast room. Staff very helpful.

Partner

10/10

Exceptional

05 Mar 2017

James

Clean and Quiet, even during Carnival.

We stayed during Carnival. We had no idea Carnival was such an event in the Netherlands. The whole city throbbed with a mix of traditional Dutch music and house music. In spite of this, the hotel was pretty quiet, and the activity on the street did not make it past the front doors. This hotel was half a block from one of the squares where the main Carnival activity was happening, so this was fairy extraordinary.

Partner

10/10

Exceptional

11 Feb 2017

stephen

We loved it !!!

The Hotel is next to a beautiful Square in central Maastrict and is a 1 minute walk from the the main shopping area. It is a classic well maintained \"old world\" building with plenty of charm. The staff were excellent and we wish we have planned to stay longer

8/10

Excellent

26 Jan 2017

Verified traveler

Nice hotel right next to the Central Walk Platz

Very friendly and helpful front desk and breakfast staff. Several English speaking TV stations, quiet room, comfortable bed and clean bathroom. There are two areas to park your car. I parked in the enclosed parking garage right next door to the front of the hotel entrance, but it only has 3 stalls. Additional hotel parking is near by. There are at least two walk platz, this hotel is near the larger one with the cathedral. Many stores and restaurants. Near the river and train station.

Partner

8/10

Excellent

09 Jan 2017

Linda

Charming and full of character with great location

This hotel is full of character, starting with the lobby area which has a lovely old style lift. The decor still retains some of its Art Deco styling which I love and only adds to its charm. The bedroom was very roomy with a big comfortable bed and cotton bedding and lovely and warm. The bathroom again was spacious with a power massaging shower (no bath). The room did have tea/coffee making facilities but no fridge. WiFi was available and the room had a large flat screen tv. There was also tea/coffee/hot chocolate with biscuits available in the hotel foyer and the hotel offered a small selection of cold beers and soft drinks available to purchase.

The hotel staff were lovely and friendly and couldn't do enough to help. We often ate in our room and were supplied with crockery etc by the hotel staff.

Whilst the hotel does not have a bar within its premises, there are plenty within 20 yards radius of the hotel offering a wide range of international and local cuisine and local drinks.

Also, 2 doors down from the hotel is a small supermarket which offers fresh sandwiches, bakery and deli counter as well as beers/wines and soft drinks at reasonable prices and everything else you would expect in a small supermarket.

There is lots to see here in Maastricht and this hotel offers the perfect location whether its for sightseeing, shopping or busiiness.

I would definately stay here again.

10/10

Exceptional

29 Nov 2016

Wonderful hotel near the town square

We enjoyed our stay very much. The room was elegantly decorated with Art Deco furniture and fittings. It overlooked the square. The two single beds, pushed together to make one, were very comfortable. The only complaints we had were that the heating unit, mounted on the wall near the ceiling was a little noisy, the sink showed signs of wear - some fairly deep gouges around the drain, and ice was a little hard to get, but that's very typical for European hotels.

6/10

Pleasant

19 Nov 2016

larisa

Hotel in center of city Maastricht

Next to Vrijthof, exelent breakfast, very kind staff. Bathroom is to small. Water from the shower wets the floor with door of cabin closed. For asthma patients it's not a hotel to go too. Old hotel, but charming.

10/10

Exceptional

02 Oct 2016

Kathryn

Very convenient location, clean, comfortable

Great location within easy walking distance to train station, shopping, historic sites. 1/2 block off of Vrijthof square. Our room was clean, quiet and very comfortable. The staff members were helpful and spoke excellent English. We found our room to be too warm when we got there and the receptionist had no problem giving us a second key card to leave in the room power slot so the A/C would continue running while we were out. Excellent breakfast. Would stay here again.

Partner

8/10

Excellent

30 Sep 2016

Caryn

Convenient clean and comfortable in great location

The outside of the hotel does not look like much, but the room was clean and convenient and the location is great. I would definitely stay again.

10/10

Exceptional

09 Jul 2016

Bernie

City Break

Short holiday to attend Andre Dieu concerts.

8/10

Excellent

05 Jun 2016

Alan

Front desk man was so helpful. They go above and beyond with service.

Family

10/10

Exceptional

04 Jun 2016

Verified traveler

Right in the city center, clean, comfortable room, good breakfast, friendly staff.

8/10

Excellent

02 Jun 2016

Jan

Very central

Nice hotel. Large room and bathroom.Staff excellent. Very clean and comfortable.Really central for everything. No noise when windows closed. Would use again.

2/10

Poor

17 Mar 2016

mark

I had a three day reservation. My assistant called in the evening of the first night to say that I would be arriving in the morning rather than that evening, but was paying for the room anyway, so they said no problem. I then arrived in the morning and found that my room had been given out and the hotel was sold out. I had reserved it a year prior, as this was a sell out week for Maastricht because of the Tefaf art fair. Their excuse was that the credit card number had been changed, but had no answer as to why they did not raise that when my assistant called the night before. Or why they hadn't e mailed me for an updated card number. To their credit, they called 7 or 8 places until they found a dump that could house me for one night. Shame on them.

10/10

Exceptional

13 Feb 2016

Love the Dutch!

Perfect spot!

This hotel was perfectly situated in the core of old Maastricht. It is an older hotel but very well maintained. You are basically steps away from numerous historic sites, shopping, excellent restaurants, cafes, and bars. There is even a movie theater nearby and a grocery store conveniently located on the same block. The staff were very friendly and helpful from the front desk, breakfast, and room cleaning. Oh, and the bed was sooo comfortable! I will absolutely return.

2/10

Poor

12 Feb 2016

Verified traveler

Worst hotel ever !!! should be 1 star hotel

If you want to enjoy this wonderful city, DO NOT !!! stay at this hotel.

8/10

Excellent

29 Jan 2016

Verified traveler

Great hotel close to everything

Had a great experience at this hotel in Maastrict. The hotel rooms were spacious, clean and comfortable. The breakfast and wifi included in the rate is a nice bonus. The hotel is perfectly located within easy walking distance of everything in Maastricht. Lots of sights, restaurants and shopping nearby. The front desk staff was also very helpful. We will stay here again. Bedankt.

8/10

Excellent

03 Sep 2015

Verified traveler

Fine hotel in a Great Location

The best thing about the hotel was the location and service House-keeping provided a bag with fresh towels and toiletries when the do not disturb sign was in use which was a pleasant surprise

Partner